Nokia 7710, rm-12 Service Software Instructions

Customer Care Solutions

Technical Documentation

3-Service Software Instructions

Issue 1 11/2004 COMPANY CONFIDENTIAL 1

CCS Technical Documentation

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Quick Guide for Phoenix Service SW Installation ........................................................3

Phoenix Installation Steps in Brief .............................................................................. 3

Phoenix Service SW ......................................................................................................3

Before Installation ....................................................................................................... 3

Startup .........................................................................................................................5

Dongle Driver Installation and Version Check ........................................................... 6

First Time Installation of Phoenix .............................................................................. 7

Update Installation of Phoenix .................................................................................. 10

How to Uninstall Phoenix ......................................................................................... 11

Data Package for Phoenix (Product-specific) ..............................................................13

Before installation ..................................................................................................... 13

Installation of Phoenix Data Package (Product-specific) .........................................14

How to Uninstall Data Package ................................................................................17

How to Manage Connections ....................................................................................17

Manual Settings ...................................................................................................... 19

How to Update Flash Support Files for FPS-8* and FLS-4S* .................................... 21

Before Installation ..................................................................................................... 21

Installing the Flash Support Files .............................................................................. 21

How to Update The FPS-8* Flash Prommer SW .....................................................24

FPS-8 Activation and Deactivation .............................................................................26

Activation ..................................................................................................................26

Deactivation .............................................................................................................. 28

JBV-1 Docking Station SW .........................................................................................29

Before Installation ..................................................................................................... 29

Installing SW Needed for the JBV-1 SW Update ..................................................... 30

Updating the JBV-1 Docking Station Software ........................................................ 34

Receiver tuning: Quick Guide for Tuning With Phoenix ............................................ 37

General remarks ........................................................................................................ 37

Service Tool Concept for RF Tuning Operations ........................................................38

Autotuning ...................................................................................................................39

Set Loss ................................................................................................................... 40

Environment ..............................................................................................................41

Protection ................................................................................................................42

Receiver Manual Tuning ............................................................................................. 42

RX Channel Select Filter Calibration ....................................................................... 42

RX Calibration .......................................................................................................... 44

RX Band Filter Response Compensation .................................................................. 48

Rx Am Suppression ..................................................................................................54

RX DTOS balance calibration .................................................................................. 58

Transmitter Manual Tuning ......................................................................................... 61

TX Power Level Tuning ...........................................................................................61

Tuning at EDGE900 ............................................................................................... 64

Tuning at GSM1800 band ...................................................................................... 65

Tuning at EDGE1800 ............................................................................................. 66

Tuning at GSM1900 band ...................................................................................... 67

Tuning at EDGE1900 ............................................................................................. 69

TX I/Q Tuning ..........................................................................................................71

Tuning at GSM/EDGE1800 band ........................................................................... 74

Tuning at GSM/EDGE1900 band ........................................................................... 75

Service Tool Concept For Baseband Tuning Operations ............................................76

Service Concept for RM-12* Baseband tunings ....................................................... 77

Baseband Tuning operations ....................................................................................... 78

Energy Management Tuning ..................................................................................... 78

Flashing Setup Instructions ......................................................................................... 81

POS (Point of Sale) Flash Concept ........................................................................... 81

Flash Concept with Flashing adapter ........................................................................82

Module Jig Concept ..................................................................................................83

JBV-1 Flash Concept ................................................................................................84

Service Concept ........................................................................................................ 85

Parallel Flash concept ............................................................................................... 86

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CCS Technical Documentation

Quick Guide for Phoenix Service SW Installation

2004

Phoenix Installation Steps in Brief

Note! The Phoenix screenshots in this document are examples. Always use an up to date version of Phoenix software and data package.

Note! The service tools concept picture in this document are examples.

DCT-4 generation Test and Service Software is called “Phoenix” These are the basic steps to install the Phoenix

• Install the Phoenix Service SW

• Install the Data Package for Phoenix (product specific data and flash update package)

• Manage connection settings (depends on the tools you are using)

• Update FPS-8 SW (if you use FPS-8)

• Activate FPS-8

• Update JBV-1 Docking Station SW (only when needed)

The flash update files are delivered with then Phoenix Data Package so unless you want to use certain version of this package, separate installation package is not needed anymore. If you want to use it, it should be installed after connection management, before FPS-8 update.

Please refer to Service Manual and Technical Bulletins for more information concerning phone model specific service tools and equipment setup.

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Phoenix Service SW

Before Installation

• Check that a Dongle is attached to the parallel port of your computer.

• Download the installation package (e.g. phoenix_service_sw_a7_2003_9_2_3.exe) to your computer (e.g. C:\TEMP)

• Close all other programs

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• Run the application file (e.g.

phoenix_service_sw_a7_2003_9_2_3.exe) and follow

instructions on the screen

• Administrator rights may be required to be able to install Phoenix depending on the Operating System

• If the dongle driver is installed or updated, you need to reboot your PC before the installation can continue.

• If uninstalling or rebooting is needed at any point, you will be prompted by the Install Shield program.

If at any point during installation you get this message, Dongle is not found and installation can´t continue.

Possible reasons may be defective or too old PKD-1Dongle (five digit serial number Dongle when used with FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or powe r to it is not supplied by external charger.

Check the COM /parallel ports used first! After correcting the problem Installation can be restarted.

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Startup

Run the phoenix_service_sw_a7_2003_9_2_3.exe to start installation. When you choose “Next” the files needed for installation will be extracted. Kindly wait.

If the setup files are already extracted (left in the file system from previous installation) following dialog appears. Always click "Yes to All" to overwrite the existing setup files.

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Dongle Driver Installation and Version Check

If there is no previously installed Dongle driver, installation will take place...

If the Dongle driver is installed and it is older than the latest supported version, the latest version will be installed when you choose “Yes”. The latest version is always included in the latest Phoenix installation package.

PC needs to be rebooted before installation can continue. Click "Yes" to reboot the PC. Setup is restarted automatically after reboot.

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First Time Installation of Phoenix

After Dongle driver installation / update (if needed) installation continues from this step. Click "Next" in Welcome dialog to continue.

Choose the destination folder, it is recommended to use the default folder C:\Program- Files\Nokia\Phoenix.

Choose “Next” to continue. You may choose another location by selecting “Browse” (not recommended)

Setup copies the components, please wait.

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Progress of the setup is shown. Please wait…

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If restarting of your computer is needed the Install Shield Wizard will tell you about it. Select "Yes..." to reboot the PC immediatelly and "No..." to reboot the PC manually. Note that Phoenix doesn't work, if components are not registered

. Click "Finish" to continue.

After the reboot components are registered and Phoenix is ready for use.

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If reboot is not needed components are registered after copying them.

If restarting of your computer is not needed, Click "Finish" to exit the setup. Phoenix is now ready for use. Now the installation of Phoenix Service SW is ready and it can be used after:

• Installing Phone model specific Phone Data Package for Phoenix

• Configuring the connections

• Updating the Flash Update Package files used with FPS-8* and FLS-4S* tools

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Update Installation of Phoenix

If you already have the Phoenix Service SW installed on your computer, sooner or later there will be need to update it when new versions are released.

Please note that very often the Phoenix Service SW and the Phone Specific Data Package for Phoenix come in pairs, meaning that certain version of Phoenix can only be used with certain version of Data Package. Always use the latest available versions of both. Instructions can be found in phone model specific Technical Bulletins.

To update the Phoenix you need to take exactly the same steps as when installing it for the first time.

• Download the installation package to your computer hard disk

• Close all other programs

• Run the application file (e.g. phoenix_service_sw_a7_2003_9_2_3.exe)

• Dongle driver version will be checked and if need be, updated

• After reboot installation starts automatically

• Newer version of Phoenix will be installed

When you update the Phoenix from old to new version (e.g. update from 2003_9_2_3 to 2003_9_2_5), the update usually takes place automatically without uninstallation. However, uninstallation of the older version of Phoenix is sometimes required, before the new version can be installed.

If you try update the Phoenix with the same version that you already h ave you are asked if you want to uninstall the version of Phoenix you have on your PC. Answer “OK” to uninstall Phoenix, “Cancel” if you don’t want to uninstall.

If you try to install an older version (e.g. downgrade from 2003_9_2_3 to 2003_9_1_2) installation will be interrupted.

Always follow the instructions on the screen.

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How to Uninstall Phoenix

Uninstallation can be done manually from Windows Control Panel - Add / Remove Programs. Choose “Phoenix Service Software” and click "Add/Remove". Choose “OK” to uninstall

Progress of the uninstallation is shown.

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You may have to reboot the PC after uninstallation.

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If restarting is not needed, the following dialog will appear:

Note! If you have different product packages installed, components are uninstalled only if they are not included in other product packages.

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Data Package for Phoenix (Product-specific)

Before installation

Product Data Package contains all product specific data to make the Phoenix Service Software and tools usable with a certain phone model.

It also includes the latest version of flash update package for FLS-4S, FPS-8 and FPS-10. They are also included in the latest Phoenix installation.

• Check that the Dongle is attached to the parallel port of your computer.

• Install Phoenix Service SW

• Download the latest installation package (e.g., RM-12_dp_v1.0_sw3.02.exe) to your computer (e.g. C:\TEMP)

• Close all other programs

• Run the application file (e.g., RM-12_dp_v1.0_sw3.02.exe) and follow instructions on the screen

If you already have the Phoenix Service SW installed on your computer, sooner or later there will be need to update it when new versions are released.

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Installation of Phoenix Data Package (Product-specific)

Run the the latest Phoenix Data Package (e.g. RM-12_dp_v1.0_sw3.02.exe) to start installa- tion.

When you choose “Next” the files needed for installation will be extracted. Please wait…

Choose “Next” to continue.

From this view you can see the contents of the Data Package. Read the text carefully.

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There should be information about the Phoenix version needed with this data package. Choose “Next”.

Confirm location and choose “Next” to continue. Install Shield checks where the Phoenix application is installed and the directory is shown.

Choose “Next” to continue.

Phone model specific files will be installed... please wait.

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Choose “Finish” to complete installation.

You now have all phone model specific files installed in your Phoenix Service SW.

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How to Uninstall Data Package

Uninstallation can also be done manually from Windows Control Panel / Add / Remove Programs/ “RM-12 Phone Data Package”.

If you try to install the same version of Phoenix Data Package that you already have, you are asked if you want to uninstall the version you have on your PC. Answer “OK” to uninstall, “Cancel” if you don’t want to uninstall. Older versions of data packages do not need to be uninstalled.

Once the previously installed Data package is uninstalled, choose “Finish”.

Run the RM-12_dp_v1.0_sw3.02.exe again to continue installation from the beginning.

How to Manage Connections

Start Phoenix Service SW and Login.

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Choose “Manage Connections” From “File” – Menu

Existing connections can be selected, edited, deleted and new ones created by using this dialog.

A connection can be created either manually or by using a Connection Wizard. To add new connection, choose “Add” and select if you want to create it manually or by using

the Wizard.

Choose “Next” to continue.

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In the next dialogs you will be asked to select some settings for the connection

Manual Settings

A) For FLS-4S POS Flash Device choose following connection settings:

Media: FBUS COM Port: Virtual COM Port used by FLS-4S. Please check this always!

(To check please go to Windows / Control Panel / FLS Virtual Port / Configuration)

B) For FPS-8 Flash Prommer choose following connection settings:

Media: FPS-8 Port Num: COM Port where FPS-8 is connected COMBOX_DEF_MEDIA: FBUS

Choose “Finish” to complete. If you use the Wizard, connect the tools and a phone to your PC and the wizard will automati-

cally try to configure the correct connection. Activate the connection you want to use by clicking it and use up/down arrows to move it on

top of the list. Choose “Apply”.

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The connection is now selected and can be used after closing the “Manage Connections” window.

Selected connection will be shown on the right hand bottom corner of the screen.

To use the selected connection, connect the phone to Phoenix with correct service tools, make sure that it is switched on and select “Scan Product”.

When the Product is found, Phoenix will load product support and when everything is ready, name of the loaded product support module and its version will be shown on the bottom of the screen.

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How to Update Flash Support Files for FPS-8* and FLS-4S*

Before Installation

• Install Phoenix Service SW and Phoenix data package.

• Install the phone model Specific Datapackage for Phoenix

• The flash support files are delivered in the same installation package with Phoenix data package.

• Normally it is enough to install the data package only before updating the FPS-

• Separate installation package is for flash support files are available, and the files can be updated according to this instruction.

Installing the Flash Support Files

Start by double clicking eg. flash_update_02_10_00.exe. Installation begins.

If you already have the same Flash Update package files installed, you need to confirm if you want them to be reinstalled.

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Choose “Next” to continue installation

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It is highly recommended to install the files to the default destination folder C:\Program Files\Nokia\Phoenix.

Choose “Next” to continue. You may choose another location by selecting “Browse” (not recommended).

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Installation continues…

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Choose “Finish” to complete procedure.

• FLS-4S can be used right after Flash Update Package is installed.

• FPS-8* must be updated by using Phoenix!

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How to Update The FPS-8* Flash Prommer SW

Start Phoenix Service Software

Select”FPS-8 / FPS-8C maintenance” from”Flashing” menu.

When new FPS-8 flash update package is installed to computer you will be asked to update the files to your FPS-8 Prommer. Select”Yes” to update files..

0200

Update procedure takes a couple of minutes.

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FPS-8 sw can also be updated by pressing”Update” button and selecting appropriate fps8upd.ini file under C:\Program Files\Nokia\Phoenix\Flash - directory

All files can be loaded separately to FPS-8. To do this, just press right mouse button in Flash box files” window and select file type to be loaded.

More information and help can be found from the “Help” dialog.

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