Nokia 7600 Service Manual

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Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 08.12.2003

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7600

NMM-3

Transceiver Features

• WCDMA/900/1800

• 65.536 color display

• MP3 music player

• Xpress-on™ sleeves

• VGA camera 640x480

• Infrared, Bluetooth, USB

• 29MB dynamic memory

• XHTML Browser

• WAP 2.0

• 3GPP video streaming (network depending)

Transceiver with BL-5C Li-ion 850mAh battery pack

Talk time Standby Note

Up to 3h-4h GSM

Up to 1.8 - 2.9h WCDMA

Up to 7 days-

12.5 days

Depends on network parameters

SERVICE MANUAL

Service Level 1&2

Copyright © Nokia Corporation. This material, including documentation and any related computer programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying, including reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Mobile Phones. This material also contains confidential information, which may not be disclosed to others without the prior written consent of Nokia Mobile Phones.

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Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 08.12.2003

TABLE OF CONTENT

Page

INTRODUCTION ...................................................................................................................................... 3

2. GENERAL REPAIR INFORMATION ................................................................................................... 4

3. PATHFINDER FOR WORKSHOP STAFF............................................................................................ 5

4. EXPLODED VIEW AND COMPONENT DISPOSAL.......................................................................... 6

5. SPARE PARTS LIST................................................................................................................................. 7

6. SERVICE TOOLS.................................................................................................................................... 10

7. SW-UPDATE ............................................................................................................................................ 12

8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT) ............ 13

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9. LEGEND FOR QUICK TROUBLE SHOOTER .................................................................................. 17

10. QUICK TROUBLE SHOOTER PART 1 .......................................................................................... 18

11. QUICK TROUBLE SHOOTER PART 2 .......................................................................................... 19

12. QUICK TROUBLE SHOOTER PART 3 .......................................................................................... 20

13. INFRARED GONOGO TEST ............................................................................................................21

14. CAMERA GONOGO TEST................................................................................................................ 22

15. GONOGO TEST .................................................................................................................................. 23

16. BATTERY TEST.................................................................................................................................. 23

17. SERVICE NOTES................................................................................................................................ 24

18. FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS............................... 25

19. ESD PROTECTION REQUIREMENTS........................................................................................... 26

CHANGE HISTORY

Status Version No. Date Comments

Draft 0.1 17.11.2003 Initial draft

Approved 1.0 08.12.2003 approval

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Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 08.12.2003

1. INTRODUCTION

The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia 7600. This Service Manual is to be used only by authorized Nokia service partners, and the content of it is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service partners, follow these regularly and comply with the given instructions.

While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, please notify Nokia using the address below:

mailto:cc-ts-rc.documentation@nokia.com

Please keep in mind also that this documentation is continuously being updated and modified, so watch always out for the newest version.

Warnings and Cautions

Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following:

Warnings:

CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE

1. MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN

2. POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY

3. INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

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Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.

3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

4. Use only approved components as specified in the parts list.

5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment. Ensure all cables and wires are repositioned correctly.

6. All PC’s used with NMP Service Software for this produce must be bios and operating system

”Year 2000 Compliant”.

Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Supplier has to take care of all precautions, which are mentioned in the service level related “Service Partner Requirements”, available on Nokia Partner Web Site. Also see ESD Protection Requirements in this Service Manual.

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Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 08.12.2003

2. GENERAL REPAIR INFORMATION

IN THIS SECTION THE TECHNICIAN WILL GET SOME GENERAL HINTS HOW TO CARRY OUT REPAIRS:

o To familiarize oneself with Nokia 7600 read the tutorials or user guide on

www.nokia.com

o Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area

and connecting your wristband.

o Use gloves to avoid corrosion and fingerprints. o Protect windows and displays with a film to avoid dust and scratches. o When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use

a glass fiber pencil because it scratches the surface and will lead later on to corrosion.

o Mechanical parts (except shielding lids), which didn’t repair the failure, can be reused, if they are not

soldered.

o When removing the shielding lids make sure to replace them with new ones, otherwise the high-

frequency leakage can have an influence on the device.

o Use always original Nokia spare parts. o Check the soldering joints of the parts which are concerned regarding the indicated error

(e.g. soldered connectors or switches) and resolder them if necessary (Level 2 only).

o Remove redundant soldering flux after repair. o Meet the torque requirements when assembling the unit (see also the document “torques for

transceiver assembly” on Nokia Partner Web Site).

o Always use your own equipment for testing where you are sure that it works. E.g. if the customer

complains about charger function, please test the phone with your own charger to be sure if phone or charger causes the malfunction.

o When doing the Faultlogger entries, always note the Item code, which caused the malfunction. Also, fill

in the appropriate part code from the assembly, if needed.

o Please be aware that some malfunctions could be software related and solved by an update.

These mention Service Bulletins have to be followed:

General SB-065 Modified GSM phones SB-089: Don’t try to repair prototypes (indicated on Type Label). SB-107: Be sure that you have minimum hardware requirements in place. SB-115: Handling of liquid damages. SB-121: Return the defective part, if one of your service tools causes malfunction. SB-124 Service Policy for packaging serviced products SB-131: Check these guidelines when refurbishing products. SB-132 Golden Phone Process SB-135: Original Nokia Accessories SB-148: Improvements to Faultlog Reporting Tool SB-156: Packing Material SB-163: Service handling of PWBs and PCBs during repair process SB-164: New barcode for future products SB-165: NMP Global Symptom Codes SB-167: NMP Global Fault Codes (Level 1&2) SB-203: New structure of General Bulletins Service Tools SB-011: NMP Standard Toolkit Spare Parts SB-004: New swap phone cartons SB-005 Minimum order values for spare part orders

Please check Nokia Partner Web Site (PWS) for latest news and files on a regular basis.

-->Support--> Phones, by selecting the Phone Model.

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Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 08.12.2003

3. PATHFINDER FOR WORKSHOP STAFF

In addition to the information in this Service Manual, there are several instructions and information, which have to be followed. Main documentation database is Nokia Partner Website purpose of serving different multimedia content, like video clips or interactive tutorials.

Nokia Partner Web Site Nokia Care Point (access through Partner Web Site)

Nokia Partner Web Site for EMEA region is the most important document database for all service suppliers (level 1-4). All service relevant information like e.g. Service Manuals, Service Bulletins or general instructions are available. Content is restricted according your access level. To be kept up-to-date also concerning newest software updates, a daily check of “latest updates in support library” is needed.

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, which refers also to Nokia Care Point with the

Nokia Care Point is repair support and training channel for Nokia service suppliers (mainly for service levels 1 and 2). By providing visual and easy to learn support and training material, such as illustrative repair videos, troubleshooting with pictures, product information and general repair information, Nokia Care Point offers user-friendly channel for service partners to learn technical issues.

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It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required (see “Latest Updates in support Library”). Every new information has to be processed and implemented as soon as possible. When logged into PWS you can also find needed information to different headlines respectively tools

Downloads

like:

Support Library

Accessories Battery Tester Common Software Flashing Tools General --> Instructions GoNoGo Tester Service Tools Tester Support Wintesla Products (Service Manuals, Service Bulletins)

To spare server bandwidth it is recommended to download newest version of huge files like videos, Phoenix packages or Service Manuals only once and distribute it internally for further use.

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Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 08.12.2003

4. EXPLODED VIEW AND COMPONENT DISPOSAL

Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories.

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Description: See corresponding ITEM/CIRCUIT REF of the SPL (Spare Parts List)

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Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 08.12.2003

5. SPARE PARTS LIST

MECHANICAL PARTS

ITEM/

CIRCUIT

REF.

I001 1 - A-COVER I002 1 - KEYMAT

I003 1 XXXXXXX SLEEVE RH I004 1 XXXXXXX SLEEVE LH I005 1 9470311 CORNER PIECE I006 6 6150903 SCREWS M1.6 X 9 I007 1 9460507 KEYMAT LIGHTGUIDE I008 1 9790781 KEYMAT MODULE I009 1 4850289 LCD MODULE I010 1 5140251 EARPIECE

I011 1 - DOMESHEET I012 1 - UI PWB

I013 1 9511079 ENGINE SHIELD I014 1 - SYSTEM MODULE ME8 I015 1 4858009 CAMERA MODULE I016 1 5140263 MICROPHONE I017 1 0660271 WCDMA ANTENNA I018 1 9460496 IR WINDOW I019 1 9460495 VOLUME/VOICE KEY I020 1 9460493 POWER KEY I021 1 9460579 CAMERA SHUTTER KEY I022 1 5400243 DC JACK I023 1 0680069 VIBRA

I024 1 - B-Cover I025 1 9481137 CAMERA WINDOW RUBBER GASKET I026 1 7520043 CAMERA WINDOW ADHESIVE I027 1 9470314 CAMERA WINDOW

I028 1 6150905 SCREW M1.6 X 3.3

I029 1 5140253 HANDSFREE SPEAKER I030 1 - ANTENNA MOULDING I031 1 - GSM ANTENNA

QTY PART NO PART NAME

1 XXXXXXX A-COVER MODULE

1 9470365 UI PWB ASSY

1 - B-COVER MODULE

1 0660270 GSM ANTENNA INTERNAL

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Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 08.12.2003

ITEM/

CIRCUIT

REF.

QTY PART NO PART NAME

I032 1 XXXXXXX D-COVER I033 1 - TYPE LABEL I034 1 XXXXXXX C-COVER

SOLDERING COMPONENTS ONLY FOR LEVEL 2

ITEM/

CIRCUIT

REF.

B253 1 4700135 CELL CAPACITOR

F400 1 5119019 SM FUSE F 1.5A 32V S100 1 5209001 SM SW TACT SPST SIDE KEY (CAMERA SWITCH) S400 1 5209001 SM SW TACT SPST SIDE KEY (POWER-ON) S401 1 5209001 SM SW TACT SPST SIDE KEY (VOICE-REC.) S402 1 5209001 SM SW TACT SPST SIDE KEY (VOLUME KEY) S403 1 5209001 SM SW TACT SPST SIDE KEY (VOLUME KEY)

QTY PART NO PART NAME

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VARIANT PARTS

ITEM/

CIRCUIT

REF.

I001 1 - A-COVER I002 1 - KEYMAT LATIN

I001 1 - A-COVER I002 1 - KEYMAT CYRILLIC

I001 1 - A-COVER I002 1 - KEYMAT GREEK

QTY PART NO PART NAME

1 9458722 A-COVER MODULE WHITE

1 9458935 A-COVER MODULE GREY

1 9459124 A-COVER MODULE WHITE

1 9459134 A-COVER MODULE GREY

1 9459123 A-COVER MODULE WHITE

+ 18 hidden pages