2. GENERAL REPAIR INFORMATION ................................................................................................... 4
3. PATHFINDER FOR WORKSHOP STAFF............................................................................................ 5
4. EXPLODED VIEW AND COMPONENT DISPOSAL.......................................................................... 6
5. SPARE PARTS LIST................................................................................................................................. 7
6. SERVICE TOOLS.................................................................................................................................... 10
Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts Confidential 08.12.2003
1. INTRODUCTION
The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out
service to Nokia 7600. This Service Manual is to be used only by authorized Nokia service partners, and the
content of it is confidential. Please note that Nokia provides also other guidance documents (e.g. Service
Bulletins) for service partners, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist.
If you find any errors or if you have further suggestions, please notify Nokia using the address below:
mailto:cc-ts-rc.documentation@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified, so watch
always out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance
including important safety information. Note also the following:
Warnings:
CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
1.
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS,
EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE
DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
2.
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
3.
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A
PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER
ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
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Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is
worn.
3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and
alignment. Ensure all cables and wires are repositioned correctly.
6. All PC’s used with NMP Service Software for this produce must be bios and operating system
”Year 2000 Compliant”.
Electrostatic discharge can easily damage the sensitive components of electronic
products. Therefore every Service Supplier has to take care of all precautions, which are
mentioned in the service level related “Service Partner Requirements”, available on
Nokia Partner Web Site. Also see ESD Protection Requirements in this Service Manual.
Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts Confidential 08.12.2003
2. GENERAL REPAIR INFORMATION
IN THIS SECTION THE TECHNICIAN WILL GET SOME GENERAL HINTS HOW TO CARRY OUT REPAIRS:
o To familiarize oneself with Nokia 7600 read the tutorials or user guide on
www.nokia.com
o Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area
and connecting your wristband.
o Use gloves to avoid corrosion and fingerprints.
o Protect windows and displays with a film to avoid dust and scratches.
o When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use
a glass fiber pencil because it scratches the surface and will lead later on to corrosion.
o Mechanical parts (except shielding lids), which didn’t repair the failure, can be reused, if they are not
soldered.
o When removing the shielding lids make sure to replace them with new ones, otherwise the high-
frequency leakage can have an influence on the device.
o Use always original Nokia spare parts.
o Check the soldering joints of the parts which are concerned regarding the indicated error
(e.g. soldered connectors or switches) and resolder them if necessary (Level 2 only).
o Remove redundant soldering flux after repair.
o Meet the torque requirements when assembling the unit (see also the document “torques for
transceiver assembly” on Nokia Partner Web Site).
o Always use your own equipment for testing where you are sure that it works. E.g. if the customer
complains about charger function, please test the phone with your own charger to be sure if phone or
charger causes the malfunction.
o When doing the Faultlogger entries, always note the Item code, which caused the malfunction. Also, fill
in the appropriate part code from the assembly, if needed.
o Please be aware that some malfunctions could be software related and solved by an update.
These mention Service Bulletins have to be followed:
General
SB-065 Modified GSM phones
SB-089: Don’t try to repair prototypes (indicated on Type Label).
SB-107: Be sure that you have minimum hardware requirements in place.
SB-115: Handling of liquid damages.
SB-121: Return the defective part, if one of your service tools causes malfunction.
SB-124 Service Policy for packaging serviced products
SB-131: Check these guidelines when refurbishing products.
SB-132 Golden Phone Process
SB-135: Original Nokia Accessories
SB-148: Improvements to Faultlog Reporting Tool
SB-156: Packing Material
SB-163: Service handling of PWBs and PCBs during repair process
SB-164: New barcode for future products
SB-165: NMP Global Symptom Codes
SB-167: NMP Global Fault Codes (Level 1&2)
SB-203: New structure of General Bulletins
Service Tools
SB-011: NMP Standard Toolkit
Spare Parts
SB-004: New swap phone cartons
SB-005 Minimum order values for spare part orders
Please check Nokia Partner Web Site (PWS) for latest news and files on a regular basis.
-->Support--> Phones, by selecting the Phone Model.
Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts Confidential 08.12.2003
3. PATHFINDER FOR WORKSHOP STAFF
In addition to the information in this Service Manual, there are several instructions and information, which
have to be followed.
Main documentation database is Nokia Partner Website
purpose of serving different multimedia content, like video clips or interactive tutorials.
Nokia Partner Web Site Nokia Care Point (access through Partner Web Site)
Nokia Partner Web Site for EMEA region is the most important
document database for all service suppliers (level 1-4). All
service relevant information like e.g. Service Manuals, Service
Bulletins or general instructions are available. Content is
restricted according your access level. To be kept up-to-date
also concerning newest software updates, a daily check of
“latest updates in support library” is needed.
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, which refers also to Nokia Care Point with the
Nokia Care Point is repair support and training channel for Nokia
service suppliers (mainly for service levels 1 and 2). By providing
visual and easy to learn support and training material, such as
illustrative repair videos, troubleshooting with pictures, product
information and general repair information, Nokia Care Point
offers user-friendly channel for service partners to learn technical
issues.
MWy
It is mandatory to watch for newest technical and organizational information on a daily basis to be
updated as required (see “Latest Updates in support Library”). Every new information has to be processed
and implemented as soon as possible.
When logged into PWS you can also find needed information to different headlines respectively tools
Downloads
like:
Support Library
Accessories
Battery Tester
Common Software
Flashing Tools
General --> Instructions
GoNoGo Tester
Service Tools
Tester Support
Wintesla
Products (Service Manuals, Service Bulletins)
To spare server bandwidth it is recommended to download newest version of huge files like videos,
Phoenix packages or Service Manuals only once and distribute it internally for further use.
Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts Confidential 08.12.2003
ITEM/
CIRCUIT
REF.
QTY PART NO PART NAME
1 9459133 A-COVER MODULE GREY
I001 1 - A-COVER
I002 1 - KEYMAT GREEK
1 9459121 A-COVER MODULE WHITE
I001 1 - A-COVER
I002 1 - KEYMAT HEBREW
1 9459131 A-COVER MODULE GREY
I001 1 - A-COVER
I002 1 - KEYMAT HEBREW
1 9459122 A-COVER MODULE WHITE
I001 1 - A-COVER
I002 1 - KEYMAT ARABIC
1 9459132 A-COVER MODULE GREY
I001 1 - A-COVER
I002 1 - KEYMAT ARABIC
I003 1 9470312 SLEEVE RH BEIGE
I003 1 9470404 SLEEVE RH LIGHT BLUE
I004 1 9470313 SLEEVE LH GOLDEN YELLOW
I004 1 9470402 SLEEVE LH GREY BLUE
I032 1 9460556 D-COVER MODULE WHITE
I032 1 9460557 D COVER MODULE GREY
I034 1 9460513 C COVER PAINTED WHITE
I034 1 9460520 C-COVER PAINTED GREY
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SWAP UNITS
QTY PART NO PART NAME
0051503 NMM-3 N7600 SWAP UNIT EUROPE&AFRICA
0051506 NMM-3 N7600 SWAP UNIT FRANCE
0051505 NMM-3 N7600 SWAP UNIT SOUTH AFRICA
0051504 NMM-3 N7600 SWAP UNIT POLAND
0051507 NMM-3 N7600 SWAP UNIT TURKEY
0051508 NMM-3 N7600 SWAP UNIT CZECH/SLOVAKIA
0051509 NMM-3 N7600 SWAP UNIT RUSSIA
0051510 NMM-3 N7600 SWAP UNIT UKRAINE
Lightweight multi-voltage charger for charging your phone
battery.
0274086 Headset HS-5 sales pack
An easy and convenient handsfree solution with remote
control.
0775340 FLA-45
POS Flash Adapter is used in POS (Point of Sales)
environment for software updating. It provides controlled
supply voltage and necessary connections between the
phone and the Flash Device. It substitutes for the phone’s
standard battery during the software update.
0730218 XCS-1
Service Cable is used to connect FLS-4S to FLA-45.
0770591 MJS-85
Soldering Jig (for Level 2 or higher service level supplier).
Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts Confidential 08.12.2003
7. SW-UPDATE
To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always
the latest version of flash software, which is available on Nokia Partner Web Site.
Flash Concept – (Point of Sales)
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It is very important to follow this insertion and
removal procedure, otherwise the contact pins of
Flash Adapter will be damaged.
Insert the Flash Adapter FLA-45 like a battery, start at
the Battery Connector side.
Push down the bottom side of the unit as far as it will
go.
Be careful not to destroy the sensitive flash contact
pins.
After flashing procedure, remove the unit from bottom
side on.
Nokia Mobile Phones Customer Care EMEA
Techni08.12.2003
cal Services, Repair Concepts
13. INFRARED AND BLUETOOTH GONOGO TEST
You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows of the
devices must be directed to each other and should have a distance of approximate 15 cm. Make
sure that infrared is activated in receiver device.
Warning: Do not point the IR (infrared) beam at anyone’s eye or allow it to interfere with other IR
devices. This device is a Class 1 Laser product.
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0
Reference unit Test unit
Settings on the test unit:
o From Home Menu, press
is empty, create one new entry.
o Choose one phonebook entry and select Details
o
Select Options
o
Select Send bus. card
o Select Via infrared
o Sending in progress, please wait
o If sending of business card fails make sure again, that infrared windows are directed to each
other and infrared is activated in reference device Then try again sending.
o Test was successful, if you get a message on receiver device.
You will not get a confirmation on sender device.
key. This displays Phonebook entries. If phone and SIM memory
Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts Confidential 08.12.2003
15. GONOGO TEST
After the optical check a GoNoGo test has to be carried out if the unit has been unscrewed to
guarantee the functionality of the phone.
Please refer to the actual information on Partner Web Site and Nokia Care Point. When using
delivered tester support files, take care of the right setup according to the tester type and product
type.
Please refer to “Recommended Service Equipment” on Nokia Partner Web Site.
PAGE 23 (26) Approved 1.0
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Mobile Phone Tester
16. BATTERY TEST
A battery tester lets you test the capacity of Nokia batteries.
Please refer to the actual information on Partner Web Site.
Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts Confidential 08.12.2003
17. SERVICE NOTES
We recommend using Service Notes when shipping phones to other Service Partners. It prevents the
product from scratches, it is ESD-neutral and has the possibility to give valuable feedback of the fault
symptom through a structured form. Please refer to the document Service Notes for faulty NMP
transceiver on Partner Web Site to get further information.
Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts Confidential 08.12.2003
19. ESD PROTECTION REQUIREMENTS
Please refer to the Partner Web Site document
Service Partner Requirements in folder General instructions.
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USE Conductive bags and boxes
USE ESD compatible service tools
USE Conductive wastebaskets
USE ESD gloves when handling PWBs/PCBs
USE Cleaning material without changing el. Characteristics
USE Grounded service equipment, i.e. soldering station
USE ESD clothes such as coat or frock
The video covers general issues concerning Electro-Static Discharge (ESD)
source: Nokia Care Point
NO Smoking
NO Drinking
NO Eating
NO Dust
NO Useless Items
NO Normal pressured air for