Nokia 7600 Service Manual

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nokia
7600
NMM-3
Transceiver Features
WCDMA/900/1800
65.536 color display
MP3 music player
Xpress-on™ sleeves
VGA camera 640x480
Infrared, Bluetooth, USB
29MB dynamic memory
XHTML Browser
WAP 2.0
3GPP video streaming (network depending)
Transceiver with BL-5C Li-ion 850mAh battery pack
Talk time Standby Note
Up to 3h-4h GSM
Up to 1.8 - 2.9h WCDMA
Up to 7 days-
12.5 days
Depends on network parameters
SERVICE MANUAL
Service Level 1&2
Copyright © Nokia Corporation. This material, including documentation and any related computer programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying, including reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Mobile Phones. This material also contains confidential information, which may not be disclosed to others without the prior written consent of Nokia Mobile Phones.
Service Manual 7600 Level 1&2 Copyright 2003 © Nokia Corporation
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TABLE OF CONTENT
Page
INTRODUCTION ...................................................................................................................................... 3
1.
2. GENERAL REPAIR INFORMATION ................................................................................................... 4
3. PATHFINDER FOR WORKSHOP STAFF............................................................................................ 5
4. EXPLODED VIEW AND COMPONENT DISPOSAL.......................................................................... 6
5. SPARE PARTS LIST................................................................................................................................. 7
6. SERVICE TOOLS.................................................................................................................................... 10
7. SW-UPDATE ............................................................................................................................................ 12
8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT) ............ 13
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9. LEGEND FOR QUICK TROUBLE SHOOTER .................................................................................. 17
10. QUICK TROUBLE SHOOTER PART 1 .......................................................................................... 18
11. QUICK TROUBLE SHOOTER PART 2 .......................................................................................... 19
12. QUICK TROUBLE SHOOTER PART 3 .......................................................................................... 20
13. INFRARED GONOGO TEST ............................................................................................................21
14. CAMERA GONOGO TEST................................................................................................................ 22
15. GONOGO TEST .................................................................................................................................. 23
16. BATTERY TEST.................................................................................................................................. 23
17. SERVICE NOTES................................................................................................................................ 24
18. FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS............................... 25
19. ESD PROTECTION REQUIREMENTS........................................................................................... 26
CHANGE HISTORY
Status Version No. Date Comments
Draft 0.1 17.11.2003 Initial draft
Approved 1.0 08.12.2003 approval
Service Manual 7600 Level 1&2 Copyright 2003 © Nokia Corporation
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1. INTRODUCTION
The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia 7600. This Service Manual is to be used only by authorized Nokia service partners, and the content of it is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service partners, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, please notify Nokia using the address below:
mailto:cc-ts-rc.documentation@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified, so watch always out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following:
Warnings:
CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
1. MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
2. POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
3. INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
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Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.
3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment. Ensure all cables and wires are repositioned correctly.
6. All PC’s used with NMP Service Software for this produce must be bios and operating system
”Year 2000 Compliant”.
Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Supplier has to take care of all precautions, which are mentioned in the service level related “Service Partner Requirements”, available on Nokia Partner Web Site. Also see ESD Protection Requirements in this Service Manual.
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2. GENERAL REPAIR INFORMATION
IN THIS SECTION THE TECHNICIAN WILL GET SOME GENERAL HINTS HOW TO CARRY OUT REPAIRS:
o To familiarize oneself with Nokia 7600 read the tutorials or user guide on
www.nokia.com
o Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area
and connecting your wristband.
o Use gloves to avoid corrosion and fingerprints. o Protect windows and displays with a film to avoid dust and scratches. o When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use
a glass fiber pencil because it scratches the surface and will lead later on to corrosion.
o Mechanical parts (except shielding lids), which didn’t repair the failure, can be reused, if they are not
soldered.
o When removing the shielding lids make sure to replace them with new ones, otherwise the high-
frequency leakage can have an influence on the device.
o Use always original Nokia spare parts. o Check the soldering joints of the parts which are concerned regarding the indicated error
(e.g. soldered connectors or switches) and resolder them if necessary (Level 2 only).
o Remove redundant soldering flux after repair. o Meet the torque requirements when assembling the unit (see also the document “torques for
transceiver assembly” on Nokia Partner Web Site).
o Always use your own equipment for testing where you are sure that it works. E.g. if the customer
complains about charger function, please test the phone with your own charger to be sure if phone or charger causes the malfunction.
o When doing the Faultlogger entries, always note the Item code, which caused the malfunction. Also, fill
in the appropriate part code from the assembly, if needed.
o Please be aware that some malfunctions could be software related and solved by an update.
These mention Service Bulletins have to be followed:
General SB-065 Modified GSM phones SB-089: Don’t try to repair prototypes (indicated on Type Label). SB-107: Be sure that you have minimum hardware requirements in place. SB-115: Handling of liquid damages. SB-121: Return the defective part, if one of your service tools causes malfunction. SB-124 Service Policy for packaging serviced products SB-131: Check these guidelines when refurbishing products. SB-132 Golden Phone Process SB-135: Original Nokia Accessories SB-148: Improvements to Faultlog Reporting Tool SB-156: Packing Material SB-163: Service handling of PWBs and PCBs during repair process SB-164: New barcode for future products SB-165: NMP Global Symptom Codes SB-167: NMP Global Fault Codes (Level 1&2) SB-203: New structure of General Bulletins Service Tools SB-011: NMP Standard Toolkit Spare Parts SB-004: New swap phone cartons SB-005 Minimum order values for spare part orders
Please check Nokia Partner Web Site (PWS) for latest news and files on a regular basis.
-->Support--> Phones, by selecting the Phone Model.
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Service Manual 7600 Level 1&2 Copyright 2003 © Nokia Corporation
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3. PATHFINDER FOR WORKSHOP STAFF
In addition to the information in this Service Manual, there are several instructions and information, which have to be followed. Main documentation database is Nokia Partner Website purpose of serving different multimedia content, like video clips or interactive tutorials.
Nokia Partner Web Site Nokia Care Point (access through Partner Web Site)
Nokia Partner Web Site for EMEA region is the most important document database for all service suppliers (level 1-4). All service relevant information like e.g. Service Manuals, Service Bulletins or general instructions are available. Content is restricted according your access level. To be kept up-to-date also concerning newest software updates, a daily check of “latest updates in support library” is needed.
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, which refers also to Nokia Care Point with the
Nokia Care Point is repair support and training channel for Nokia service suppliers (mainly for service levels 1 and 2). By providing visual and easy to learn support and training material, such as illustrative repair videos, troubleshooting with pictures, product information and general repair information, Nokia Care Point offers user-friendly channel for service partners to learn technical issues.
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It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required (see “Latest Updates in support Library”). Every new information has to be processed and implemented as soon as possible. When logged into PWS you can also find needed information to different headlines respectively tools
Downloads
like:
Support Library
Accessories Battery Tester Common Software Flashing Tools General --> Instructions GoNoGo Tester Service Tools Tester Support Wintesla Products (Service Manuals, Service Bulletins)
To spare server bandwidth it is recommended to download newest version of huge files like videos, Phoenix packages or Service Manuals only once and distribute it internally for further use.
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4. EXPLODED VIEW AND COMPONENT DISPOSAL
Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories.
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Description: See corresponding ITEM/CIRCUIT REF of the SPL (Spare Parts List)
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5. SPARE PARTS LIST
MECHANICAL PARTS
ITEM/
CIRCUIT
REF.
I001 1 - A-COVER I002 1 - KEYMAT
I003 1 XXXXXXX SLEEVE RH I004 1 XXXXXXX SLEEVE LH I005 1 9470311 CORNER PIECE I006 6 6150903 SCREWS M1.6 X 9 I007 1 9460507 KEYMAT LIGHTGUIDE I008 1 9790781 KEYMAT MODULE I009 1 4850289 LCD MODULE I010 1 5140251 EARPIECE
I011 1 - DOMESHEET I012 1 - UI PWB
I013 1 9511079 ENGINE SHIELD I014 1 - SYSTEM MODULE ME8 I015 1 4858009 CAMERA MODULE I016 1 5140263 MICROPHONE I017 1 0660271 WCDMA ANTENNA I018 1 9460496 IR WINDOW I019 1 9460495 VOLUME/VOICE KEY I020 1 9460493 POWER KEY I021 1 9460579 CAMERA SHUTTER KEY I022 1 5400243 DC JACK I023 1 0680069 VIBRA
I024 1 - B-Cover I025 1 9481137 CAMERA WINDOW RUBBER GASKET I026 1 7520043 CAMERA WINDOW ADHESIVE I027 1 9470314 CAMERA WINDOW
I028 1 6150905 SCREW M1.6 X 3.3
I029 1 5140253 HANDSFREE SPEAKER I030 1 - ANTENNA MOULDING I031 1 - GSM ANTENNA
QTY PART NO PART NAME
1 XXXXXXX A-COVER MODULE
1 9470365 UI PWB ASSY
1 - B-COVER MODULE
1 0660270 GSM ANTENNA INTERNAL
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ITEM/
CIRCUIT
REF.
QTY PART NO PART NAME
I032 1 XXXXXXX D-COVER I033 1 - TYPE LABEL I034 1 XXXXXXX C-COVER
SOLDERING COMPONENTS ONLY FOR LEVEL 2
ITEM/
CIRCUIT
REF.
B253 1 4700135 CELL CAPACITOR
F400 1 5119019 SM FUSE F 1.5A 32V S100 1 5209001 SM SW TACT SPST SIDE KEY (CAMERA SWITCH) S400 1 5209001 SM SW TACT SPST SIDE KEY (POWER-ON) S401 1 5209001 SM SW TACT SPST SIDE KEY (VOICE-REC.) S402 1 5209001 SM SW TACT SPST SIDE KEY (VOLUME KEY) S403 1 5209001 SM SW TACT SPST SIDE KEY (VOLUME KEY)
QTY PART NO PART NAME
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VARIANT PARTS
ITEM/
CIRCUIT
REF.
I001 1 - A-COVER I002 1 - KEYMAT LATIN
I001 1 - A-COVER I002 1 - KEYMAT LATIN
I001 1 - A-COVER I002 1 - KEYMAT CYRILLIC
I001 1 - A-COVER I002 1 - KEYMAT CYRILLIC
I001 1 - A-COVER I002 1 - KEYMAT GREEK
QTY PART NO PART NAME
1 9458722 A-COVER MODULE WHITE
1 9458935 A-COVER MODULE GREY
1 9459124 A-COVER MODULE WHITE
1 9459134 A-COVER MODULE GREY
1 9459123 A-COVER MODULE WHITE
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ITEM/
CIRCUIT
REF.
QTY PART NO PART NAME
1 9459133 A-COVER MODULE GREY
I001 1 - A-COVER I002 1 - KEYMAT GREEK
1 9459121 A-COVER MODULE WHITE
I001 1 - A-COVER I002 1 - KEYMAT HEBREW
1 9459131 A-COVER MODULE GREY
I001 1 - A-COVER I002 1 - KEYMAT HEBREW
1 9459122 A-COVER MODULE WHITE
I001 1 - A-COVER I002 1 - KEYMAT ARABIC
1 9459132 A-COVER MODULE GREY
I001 1 - A-COVER I002 1 - KEYMAT ARABIC
I003 1 9470312 SLEEVE RH BEIGE I003 1 9470404 SLEEVE RH LIGHT BLUE I004 1 9470313 SLEEVE LH GOLDEN YELLOW I004 1 9470402 SLEEVE LH GREY BLUE I032 1 9460556 D-COVER MODULE WHITE I032 1 9460557 D COVER MODULE GREY I034 1 9460513 C COVER PAINTED WHITE I034 1 9460520 C-COVER PAINTED GREY
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SWAP UNITS
QTY PART NO PART NAME
0051503 NMM-3 N7600 SWAP UNIT EUROPE&AFRICA 0051506 NMM-3 N7600 SWAP UNIT FRANCE 0051505 NMM-3 N7600 SWAP UNIT SOUTH AFRICA 0051504 NMM-3 N7600 SWAP UNIT POLAND 0051507 NMM-3 N7600 SWAP UNIT TURKEY 0051508 NMM-3 N7600 SWAP UNIT CZECH/SLOVAKIA 0051509 NMM-3 N7600 SWAP UNIT RUSSIA 0051510 NMM-3 N7600 SWAP UNIT UKRAINE
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6. SERVICE TOOLS
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0080541 FLS-4S sales pack incl. Driver/User Guide
is a dongle and flash device incorporated into one package, developed specifically for POS use.
0680032 ACF-8 Universal Power Supply is used to power FLS-4S.
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0273558 Internal Battery BL-5C sales pack
Inserted under the C-Cover, this Li-ion battery provides power in a lightweight package.
0272169 Travel Charger ACP-8E (EURO) sales pack 0272172 Travel Charger/ACP-8X (UK) sales pack
Lightweight multi-voltage charger for charging your phone battery.
0274086 Headset HS-5 sales pack An easy and convenient handsfree solution with remote control.
0775340 FLA-45
POS Flash Adapter is used in POS (Point of Sales) environment for software updating. It provides controlled supply voltage and necessary connections between the phone and the Flash Device. It substitutes for the phone’s standard battery during the software update.
0730218 XCS-1
Service Cable is used to connect FLS-4S to FLA-45.
0770591 MJS-85
Soldering Jig (for Level 2 or higher service level supplier).
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0770527 SRT-9
Camera removal tool. One side is for disassembly, the other side for assembly.
0770450 New Test Pins (10pcs.)
for POS Flash Adapter FLA-45.
0772040 Nokia Standard Toolkit
Nokia opening tool SRT-6 Nokia No. 0770431 Tonichi torque driver Nokia No. 6901525 Hoya micro fibre cloth MX304 DastexArtiluxWeraWera bit T6 867/4TX 6x50 Wera bit T6 PLUSFacomFacom T5 driver SP.14032 Facom T6 driver SP.14033 Facom slot screwdriver AEF. 2x35.E WetecWetec tweezers 22 SA-ESD Wetec tweezers 13 SA-SMD ESD Wetec tweezers PSF SA-ESD Wetec ESD brush E1211 Kaiser FototechnikWetec dental tool DEM83266/0 RS Components
gloves S, M, XL goggles AH166
bit T5 867/4TX 5x50
®
867/4TX 6IP
side cutter 416E
tweezers 7abb SA-ESD
airbrush 6315
Scissors 323-5732
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7. SW-UPDATE
To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always the latest version of flash software, which is available on Nokia Partner Web Site.
Flash Concept – (Point of Sales)
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It is very important to follow this insertion and
removal procedure, otherwise the contact pins of
Flash Adapter will be damaged.
Insert the Flash Adapter FLA-45 like a battery, start at the Battery Connector side.
Push down the bottom side of the unit as far as it will go.
Be careful not to destroy the sensitive flash contact pins.
After flashing procedure, remove the unit from bottom side on.
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8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT)
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First remove LH Sleeve.
Dismount C-Cover.
Now, remove RH Sleeve.
Pull up D-Cover, which is attached to B-Cover with adhesive tape.
Unscrew Antenna screw. Use a new Torx Plus® screw
and a torque of 24 Ncm for assembling the old B- Cover and use 26 Ncm when using a new B-Cover.
The Corner Piece fits very tight, so it needs some extra force to separate it from B-Cover with SRT-6
A-Cover is fixed with several plastic clips. Start with the clip near system connector.
Loosen the clips anti-clockwise by using the SRT-6 as a lever. Do not twist SRT-6 because this could cause damages to the covers.
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Remove A-Cover.
Unlock the three clips from UI Assy as shown in the next picture.
Unscrew the six Torx Plus screws using the order shown. For assembly the reverse order and a
torque of 19 Ncm have to be used for an old B­Cover and 22Ncm for a new B-Cover.
No electric or
air drivers are allowed for assembly!
If unlocking doesn’t work you may have forgotten to remove Antenna screw.
Now, UI Assy can be removed.
After opening the side clips the Lightguide can be taken away.
Carefully open LCD Connector with SRT-6. Do not damage the sensitive flex foil.
Remove LCD.
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Press out Earpiece from guiding pin side.
Dismount Engine module.
Separate
UI PWB from Engine Shield.
Use disassembly side of SRT-9 to remove VGA Camera. Use the other side of SRT-9 for assembly.
Lever out WCDMA Antenna from B-Cover.
Take a charger plug to remove DC Jack.
Do not damage the spring contacts when removing Vibra Motor.
Unlock the side snaps to remove IR Window.
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Be careful not to rip the silicon when pushing out the Volume Keys.
Take away Camera Shutter Key.
Removing the Microphone from its guidance goes very easy.
Take away Power Key.
Detach Camera Window by placing SRT-6 as shown and pressing upwards forcefully.
Press out Rubber Gasket from the outside.
There are two plastic clips, which have to be unlocked before removing GSM Antenna.
Finally remove HF Speaker with tweezers.
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9. LEGEND FOR QUICK TROUBLE SHOOTER
This legend is valid for all parts of the Quick Trouble Shooter
Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward. Only underlined components ( e.g. I002
The start point of repair activities regarding the appeared fault symptoms.
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Follow the arrows step by step
Pads or contacts: Check optical and mechanical condition particularly regarding to corrosion. Clean if necessary.
Measure component for electrical functionality and change, if needed. (Level 2 only)
Pads or contacts: Check optical and mechanical condition particularly regarding to corrosion. Clean with ESD brush only, if necessary.
No more actions possible send product to the appropriate service partner with higher service level.
Service Manual 7600 Level 1&2 Copyright 2003 © Nokia Corporation
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10. QUICK TROUBLE SHOOTER PART 1
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Service Manual 7600 Level 1&2 Copyright 2003 © Nokia Corporation
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11. QUICK TROUBLE SHOOTER PART 2
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12. QUICK TROUBLE SHOOTER PART 3
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cal Services, Repair Concepts
13. INFRARED AND BLUETOOTH GONOGO TEST
You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows of the devices must be directed to each other and should have a distance of approximate 15 cm. Make sure that infrared is activated in receiver device.
Warning: Do not point the IR (infrared) beam at anyone’s eye or allow it to interfere with other IR devices. This device is a Class 1 Laser product.
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0
Reference unit Test unit
Settings on the test unit:
o From Home Menu, press
is empty, create one new entry.
o Choose one phonebook entry and select Details
o
Select Options
o
Select Send bus. card
o Select Via infrared
o Sending in progress, please wait
o If sending of business card fails make sure again, that infrared windows are directed to each
other and infrared is activated in reference device Then try again sending.
o Test was successful, if you get a message on receiver device.
You will not get a confirmation on sender device.
key. This displays Phonebook entries. If phone and SIM memory
o Press red receiver button for Home Menu
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14. CAMERA GONOGO TEST
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Before starting the GoNoGo test, check that camera window is clean. If not, clean the window with cloth.
Check cleanness of camera lens and clean if necessary.
Exchange of Camera Module does not improve picture quality!
o From Home Menu, press the Camera Shutter Key
o
To take a picture press the Camera Shutter Key
o This Image will be saved to Gallery into the Photos folder automatically.
Test was successful, if the Image appears on your Display. The camera is ok.
o
o Select Delete
o
Select Yes
o Select EXIT for Home Menu
o If the test is failed see Quick Trouble Shooter.
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15. GONOGO TEST
After the optical check a GoNoGo test has to be carried out if the unit has been unscrewed to guarantee the functionality of the phone.
Please refer to the actual information on Partner Web Site and Nokia Care Point. When using delivered tester support files, take care of the right setup according to the tester type and product type. Please refer to “Recommended Service Equipment” on Nokia Partner Web Site.
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Mobile Phone Tester
16. BATTERY TEST
A battery tester lets you test the capacity of Nokia batteries.
Please refer to the actual information on Partner Web Site.
http://www.astratec.co.uk/
http://www.cadex.com/
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17. SERVICE NOTES
We recommend using Service Notes when shipping phones to other Service Partners. It prevents the product from scratches, it is ESD-neutral and has the possibility to give valuable feedback of the fault symptom through a structured form. Please refer to the document Service Notes for faulty NMP
transceiver on Partner Web Site to get further information.
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18. FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS
We recommend using the offered swap phone cartons as described in Spare Parts SB-004.
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Always Protect the window with a protection film.
Add repair documentation e.g. filled-in service note into the swap carton.
Put the unit under the stretch film.
Fold the swap carton as shown in Spare Parts SB-004.
There are two different sizes of swap cartons for common mobile phones.
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19. ESD PROTECTION REQUIREMENTS
Please refer to the Partner Web Site document
Service Partner Requirements in folder General instructions.
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USE Conductive bags and boxes USE ESD compatible service tools USE Conductive wastebaskets USE ESD gloves when handling PWBs/PCBs USE Cleaning material without changing el. Characteristics USE Grounded service equipment, i.e. soldering station USE ESD clothes such as coat or frock
The video covers general issues concerning Electro-Static Discharge (ESD) source: Nokia Care Point
NO Smoking NO Drinking NO Eating NO Dust NO Useless Items NO Normal pressured air for
cleaning modules/displays
Service Manual 7600 Level 1&2 Copyright 2003 © Nokia Corporation
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