2WCDMA tuning alignments to be run when RF components are changed ....31
3GSM tuning alignments to be run when RF components are changed ...........31
Page 6-2 Copyright 2003 Nokia CorporationIssue 1 (11/2003)
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CCS Technical Documentation6-Troubleshooting
Introduction to NMM-3 Troubleshooting
This document is intend to be a guide for localizing and repairing electrical faults in the
NMM-3 device. First there is a brief guide for fault localizing. Then fault repairing is
divided into troubleshooting paths.
Before any service operation you must be familiar with the NMM-3 product and module
level architecture. You should also be familiar with the NMM-3 specified service tools
such as the Phoenix service software, flashing tools and software.
General guidelines for NMM-3 trouble shooting
Tools needed for troubleshooting
•Service tools (as listed at service tools chapter in service manual)
•Laboratory power supply with current indicator
•Oscilloscope
•Digital multimeter …
General guidelines
If the device cannot be turned on by any means, see “dead device” trouble shooting
Current consumption (missing consumption) gives an idea whether the device is able to
start up.
Dropping supply voltage or very large current consumption indicates a short circuit
Check whether the connection with Phoenix works and what can be discovered with
Phoenix (ADC-readings, baseband selftest, bb-calibrations etc.)
Check baseband selftests with Phoenix if “CONTACT SERVICE” is shown on the display.
Check visually display and rocker faults
Force phone to LOCAL mode and make keyboard test by phoenix
Check that board-to-board connector is OK, and connectors make good contacts.
If liquid damage, stop repairing!
Flash phone before disassembling it if fault is not obvious and Phoenix connection is OK.
Disassemble phone:
Try to locate failed module, is it Engine, UI or camera module.
Check failed module visually:
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6-TroubleshootingCCS Technical Documentation
Mechanical damages?
Solder joints OK?
Continue with specific trouble shooting procedure for the module:
If there is an obvious fault, repair it before reflashing the device
Flash first if a fault is not obvious
If flashing is not working go to flashing trouble shooting
Due to CSP packages short circuits or broken solder joints are not easily seen. If the
examined signal seems to be continuously in low or high level, then measure for possible
short circuit to ground (signal low) or to supply voltage (signal high) Note that if a problem is not found from any visible contact/component it can be under CSPs where the signal is connected.
Care must be taken when assembling and disassembling the transceiver. Failure to do
this may result in unnecessary damage to device.
Nominal current consumption
NOTE: Service tools need some amount of current to work.
The following current consumption values are measured from a complete NMM-3.
Vbatt = 3.6V
Measured nominal currents are drawn from the main battery.
Measurements have been made with a current probe connected to an oscilloscope.
Operating modeCurrent consumption
Idle 90 mA
2w audio call (backlights off) 350 mA
Viewfinder260 mA
Page 6-4 Copyright 2003 Nokia CorporationIssue 1 (11/2003)
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Diagnostics
Phone is Dead
Start
Is phone
current 0 mA?
No
Replace
R204
Will the phone
es
power-up in
Test or Local
mode?
Check BSI
No
circuit R204
OK?
With the phone in
LOCAL mode, using
Phoenix check battery
voltage, recalibrate if
necessary.
Is flash
programming
working?
No
es
es
es
Check X200
No
(contact and
solder joints).
OK?
Are VFLASH1 and
IO enabled
momentarily at
power up?
es
Check RF-CLK
at both sides
of C300. Is it
19.2MHz?
es
Possible
problem with
TIKU, UEME, or
Memories.
No
es
No
X200
Replace
UEME
D200
Check R822,
No
C300, C861,
Replace
C870 and
L899.
OK?
es
Replace
G820
No
Replace
defective
part.
Flash fault
End
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Flash Programming Fault
Start
Is the FBUS TXline HIGH after
startu
?
es
Is FBUS TX-line set
LOW after it has
been HIGH?
No
Measure BSIpulse during
flash operation.
OK?
Measure FBUS
TX-line during
flashing. Is it
~1.8V?
No
es
es
Check BSI circuit
No
including X200,
R204, R209, R214
and C226. OK?
No
Replace TIKU
D300
Check R403, if
OK replace
UEME D200.
es
Wrong
manufacture ID
and device ID
No
Possible short
circuit under TIKU
or program flash.
Replace or reflow
devices, Retest. OK?
es
End (reset)
es
No
Replace
Program
Flash D451
Phone is
dead
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CCS Technical Documentation6-Troubleshooting
SIM Card Fault (Insert SIM / Card Rejected)
Start
Check SIM connector
makes good contact
to SIM X405. OK?
es
Set phone to
LOCAL mode. Is
it OK?
es
Measure VSIM
oltage on C405.
Is it ~3.0V?
No
No
No
Replace SIM
connector X405
Check BSI circuit
including X200, R204,
R209, R214 and C226.
If OK replace UEME
Measure FBUS
TX-line during
flashing. Is it
~1.8V?
es
Check SIM
power-up
sequence. Is it OK
es
Replace TIKU
D300
End
No
Check SIM lines, if
OK replace UEME
D200.
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Keypad Fault
Start
Is the power key
working?
es
Is the volume
up key
working?
No
Measure voltage
No
on S400 is it
hi
h?
Measure Voltage on
S400 when pressed.
Is it high?
Phone is
dead
Measure ROW5
line from S402.
Is it ~1.8V?
No
es
es
No
No
Check R432, R40
and R439 and
line, if OK,
lace UEME.
re
Check
S400 is
OK?
No
Replace S400
Check S402, R400
and R438, if it still
fails replace TIKU
D300.
es
Phone is
dead
es
Is the volume
down key
working?
es
es
Measure COL1 from
S402, when pressed, is
there a 50
s pulse?
es
Replace TIKU
D300
Measure ROW5
No
line from S403.
Is it ~1.8V?
es
Measure COL0 from
S402, when pressed, is
there a 50
s pulse?
es
No
No
No
Check S402, R400
and R436, if it still
fails replace TIKU
D300.
Check S403, R400
and R438, if it still
fails replace TIKU
D300.
Check S403, R400
and R437, if it still
fails replace TIKU
D300.
Continue
Replace TIKU
D300
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Continue
Are the UImodule keys
working?
No
Replace the UImodule. Are keys
workin
now?
No
Check X400 solder
oints and spring
contacts. OK?
es
Measure ROW0 –
ROW5 lines from
X400. Are voltage
levels ~1.8V?
es
No
es
Retest the faulty
UI-module.
Replace
X400
No
End
Measure SLEEPX signal
on testpoint J301
when a key is pressed.
Is voltage level ~1.8V?
es
When a key is
pressed, do the
LED’s illuminate?
No
Illumination
Fault
No
Check ROW0 – ROW5
lines from X400. If OK
replace TIKU.
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Display Fault
Start
Replace display
module. Does the
display now work?
No
Check X400 and UI
connector X3
contacts and solder
oints. OK?
es
Measure VIO (1.8V)
and VFLASH1 (2.7V) at
X3. are they OK?
No
es
No
Replace display
module.
Replace
defective part.
Check
continuity of
IO and
FLASH1, and
es
Check for activity on
data, address, and WRX
lines and the RESX line
on power up. OK?
es
Are Display
LEDs
illuminatin
End
No
No
Replace TIKU
D300.
Illumination
Fault
Page 6-10 Copyright 2003 Nokia CorporationIssue 1 (11/2003)
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Illumination Fault
Start
Are the display
LED’s working?
es
Are the keypad
LED’s working?
No
No
Replace display module.
Do lights work?
No
Measure voltage on
400 Cathode.
~
Check V400 and
L400. Are they OK?
es
Replace UI-module. Do
lights work?
es
Replace Display
Check X400 and
3 contacts and
~
solder joints.
OK?
No
Replace
defective part.
es
Replace
N400
Replace
No
defective part.
Replace
N400
es
Replace
Keypad
LEDs
End
No
Measure voltage on
R426. Is it ~2.2V?
es
Retest
Replace
N400
Check X400 and
No
es
solder joints.
OK?
Measure voltage on
400 Cathode. Is
~10.5V?
Check V400 and L400.
Are they OK?
3 contacts and
es
it
No
No
No
es
Replace
defective part.
Replace
N402
Replace
defective part.
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Charger Fault
Start
Is charger rejected
when connected.
es
Use Phoenix to
read BTEMP.
~Ambient?
es
Using Phoenix with
the JBV-1 recalibrate
battery voltage and
charger current and
voltage.
No
No
Check X402,
F400, L402, V403,
C410, R200 and
C411. OK?
Check BTEMP
circuit including
X210, R211 and
C227. OK?
es
No
No
Replace
defective part.
Replace UEME
D200.
es
Replace
defective part.
End
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CCS Technical Documentation6-Troubleshooting
Accessory Fault
Measure ACI line
(pin 3). Is it ~0V?
es
Measure VOUT
(pin4) Is it ~2.8V?
Non ACI-Accessory
No No
No
Start
Check system
connector X401
contacts and solder
oints. OK?
es
Check ACI line,
L4??, R429, R409.
If faulty, replace
defective part
and retest.
Check L4??
and R409.
OK?
No
ACI-Accessor
No
Replace
defective part.
Repair or replace
system connector.
Look for activiy on
the ACI line on
initial accessory
connection.
es
Check L405-L407,
C416-C419 and
R421. OK?
es
Replace UEME
Replace
UEME D200.
Ina call, check
In a call, check
operation of
operation of XEAR
and XMIC.
No
Replace
defective part.
es
No
es
No XMICNo XEAR
Check L404, L403,
R415, C412 and
C413. OK?
es
Replace UEME
End
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Audio Fault
Does hands free
work?
es
Check contacts and
solder joints of UI
connector X400 and
earpiece connector,
replace earpiece if
necessary. OK?
es
No
No
Start
Is the problem with the
Uplink or Downlink?
TIKU or UEME
Fault
Replace
defective
part
No
UplinkDownlink
Measure MIC
Bias voltage
across R104, is it
~2.1V?
es
Check Microphone and
contacts, R103, R104, R105,
C103, C104 and L102
replace defective part.
Is the DC bias
voltage at R405
and R406 ~1.35V?
No
Replace
UEME
End
Page 6-14 Copyright 2003 Nokia CorporationIssue 1 (11/2003)
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CCS Technical Documentation6-Troubleshooting
Camera Fault
Start
Is ‘Operation Failed’
message returned
when the camera is
selected?
es
Check camera
module is fitted
correctly and
contacts are OK?
es
In view finder
mode, check VOUT
on N102 is ~1.8V
No
No
No
Replace camera
module.
Replace or refit
camera module.
Replace
regulator N102
es
In view finder
mode, check for
activity on signal
and clock lines.
es
Replace camera
module.
End
No
Replace TIKU
D300
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USB Fault
Start
Connect a USB device
to phone and check
N401 Vpu goes to 3.3V.
es
Is there any
activity on
D+ and D-?
No
Check R423, R424,
R410, R413 and
X410. OK?
es
es
No
Check VCC
for ~5V
es
No
Check R442, L411,
C414 and X401.
Replace if defective.
No
Replace
defective part.
Replace N401.
OK?
es
End
No
Replace
TIKU
Page 6-16 Copyright 2003 Nokia CorporationIssue 1 (11/2003)
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CCS Technical Documentation6-Troubleshooting
GSM900/1800 TX Troubleshooting
Phoenix Settings:
Band = GSM900/GSM1800
Active Unit = Tx
Op Mode = Burst
Tx Chan = 37 GSM900
Pwr Lvl = 5
Tx Chan = 700 GSM1800
Pwr Lvl = 0
PA Mode = Free
Tx Data Type = Random
Tx OK
Yes
Yes
Check output signal level
from antenna conncetor
+32.5dBm @ 897.4MHz (GSM900)
+29.5dBm @ 1747.8MHz (GSM1800)
OK ?
No
Tx signal found ?
Yes
Check with RF probe signal
level on PA input
+0dBm on 900 PA i/p
-1dBm on 1800 PA i/p
OK ?
Yes
Start Tx power level tuning
and check tuned DAC values:
Highest level ~700 (GSM900)
Highest level ~600 (GSM1800)
Lowest level ~170
Base level ~150
Major differences ?
No
Yes
No
Check all
power levels
OK ?
Check output signal
on 500MHZ span
Signal found on
correct frequency ?
Check Tx filter/
Tx balun input level
-4dBm on 900 FILT i/p
-4dBm on 1800 BALUN i/p
Replace faulty
component
Yes
Yes
OK ?
Yes
Tune TX DAC
No
values
Tune Tx
power levels
OK ?
No
Yes
No
No
Synthesizer
troubleshooting
HELGO
troubleshooting
No
Check with oscilloscope
900 & 1800 PA CONTROL
VPCTRL >1.5V max
C564/C565
OK ?
Yes
PA & ant. switch
troubleshooting
No
Check power control
loop components
OK ?
No
Replace faulty
component
Yes
Replace HELGO
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HELGO Troubleshooting
Phoenix Settings:
Band=GSM900
Active Unit=Tx
Op Mode=Burst
Tx Chan=37
PA Mode=Free
Pwr Lvl=19
es
Check with scope/multimeter
TXI/TXQ Signals
R2,VR3,VR4,VR5,=2.8V
R1A=4.8V
REF01=1.35V
HELGO
HELGA serial interface
TXP & TXC signals
OK?
No
Baseband
Troubleshooting
es
Check with RF FET Probe:
CO Output signal
3589.6Mhz CH37 (GSM900)
3495.6MHZ CH700 (GSM1800)
Level>-10dBm
OK?
es
Check modulator output
components
OK?
No
Replace faulty
components
No
Synthesizer
Troubleshooting
es
Replace Helgo
Page 6-18 Copyright 2003 Nokia CorporationIssue 1 (11/2003)
Check o/p signal on 1GHz
Span. Signal found on
correct frequency?
No
es
Synth
OK
Check balun output
& VCO solder joints
OK?
es
Replace
VCO
es
Check
cc= 2.8v
ExtReg1
No
Baseband
Troubleshooting
No
Replace faulty
components
Replace
VCO
Check with meter VCO
control voltage R914=
0V?
No
VCO control
Voltage >4V
es
Check VCO loop
filter components
OK?
No
Replace faulty
components
es
Check synth serial
interface on Tex
Replace
VCO
No
Tex
Troubleshooting
es
Replace
VCO
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6-TroubleshootingCCS Technical Documentation
GSM/WCDMA Antenna Troubleshooting
Replace
WCDMA
antenna
Test Points
Yes
Antenna
spring
contacts
OK?
o
Replace
faulty
contacts
O WCDMA
Ground
antenna
connection
Phone in mechanics
with C (battery) and D
(antenna) covers
With multimeter check GSM &
WCDMA antennas make
ground connection with battery
connector ground
OK?
Yes
GSM & WCDMA
antenna OK
O GSM
ground
antenna
connection
Replace
antenna
module
SignalRef Test pointFunction CharacteristicNote
PURX100 N101 Pin 44 External reset1.8V Active LowFrom UEME
SLEEPX101 J101Sleep mode control signal 1.8V Active mode
0V Sleep mode
SLEEPCLK102 N101 Pin 26 Sleep Clock32.768KHz digital clock
1.8V
UEMRSTX103 N101 Pin 49 UEME ResetVbat
SYSCLK104 N101 Pin 50 Bluetooth system Clock26MHz
CBUSCLK105 N101 Pin 36 Serial control bus clock1MHz digital clock signal
1.8V
CBUSDA106 N101 Pin 35 Serial control bus data bi-
1.8V digital signalbi-directional
directional
CBUSENX107 N101 Pin 34 CBUS enable signal1.8V digital signal
MICBI108 R103Microphone bias voltage2.1V
MIC1P109 C103Microphone positive~1.35V dc + signal
MIC!N110 C104Microphone negative~1.35V dc
Internal Mic 111 L12Microphone out1V - 2V + signalDepending on microphone
LEDA112 R106Anode supply for Infrared Vbat IR Off
~Vbat - 1.6V IR on digital
signal
TXD113 V100 Pin 3Infrared Tx data1.8V digital signal
RXD114 V100 Pin 4Infrared Rx data1.8V digital signal
VOUT115 C109Camera supply2.8V
CAMSWITCH 116 R110Camera switch1.8V
FBUSRX400 J400 Pin 3Flash programming data
2.78V digital signalFrom FPS-8 / PC to phone
and phone control
TIKU peripheral control
bus
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CCS Technical Documentation6-Troubleshooting
SignalRef Test pointFunction CharacteristicNote
FBUSTX401 J400 Pin 2Flash programming data
and phone control
MBUS402 J400 Pin 7Flash programming clock 2.78V digital signal 6.5
COL2403 R435Key pad column1.8V digital signal
COL1404 R436Key pad column1.8V digital signal
COL0405 R437Key pad column1.8V digital signal
ROW5406 R438Key pad row1.8V digital signal
+VLCDLED407 V400 Cath-
ode
-VLCLED408 R408LCD LED current sense~0.5V
KLIGHT409 N402 Pin 2Key LED control signalVbat Active low
DLIGHT410 N400 Pin 8Display LED control signal Vbat Active high
1KEYLED411 R426Key light current sense
SIMDATA412 X403 Pin 6SIM data1.8V / 3V digital signalFrom UEME to SIM card
SIMCLK413 X403 Pin 1SIM Clock1.8V / 3V digital signalFrom UEME to SIM card
SIMRST414 X403 Pin 2SIM Reset1.8V / 3V digital signalFrom UEME to SIM card
HOOKINT415 J407Accessory off hook inter-
ACI416 C425Accessory detection and
VBUS417 C422USB external supply in
Vreg418 C414USB IO supply3.3V
D+419 C421USB data3.3V digital signal 12MHz
D-420 C424USB data3.3V digital signal 12MHz
XMICN421 L404External microphone neg-
XMICP422 L403External microphone posi-
XEARN423 L405External ear negative left /
XEARP424 L406External ear positive left /
XEARNR425 L407External ear negative right 1.35V dc - signal
XEARPR426 L408External ear positive right 1.35V dc + signal
VCHAR427 V403 Cath-
ode
CLK450 J450SDRAM Clock1.8V digital signal
FlsCLK451 J451Flash Clock1.8V digital signal
VOUT452 C451SDRAM Supply voltage2.85V
VPP453 C453Flash programming volt-