without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of
their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
The contents of this document are provided “as is„. Except as required by applicable law, no warranties of
any kind, either express or implied, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this
document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
• IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED
WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/
MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
• THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES,
FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
• OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE
WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.
• BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
• Servicing and alignment must be undertaken by qualified personnel only.
• Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
• Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
• Use only approved components as specified in the parts list.
• Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and
alignment.
• Ensure all cables and wires are repositioned correctly.
• Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the
measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb
nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
• During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise
GSM or WCDMA PA may be damaged.
This product is of superior design and craftsmanship and should be treated with care. The suggestions below
will help you to fulfil any warranty obligations and to enjoy this product for many years.
• Keep the phone and all its parts and accessories out of the reach of small children.
• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that
will corrode electronic circuits.
• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
• Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage
batteries, and warp or melt certain plastics.
• Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form
inside, which may damage electronic circuit boards.
• Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
• Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or
attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing
the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be
replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under
ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the
operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers
approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to
a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged
battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the
product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory
available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example
when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery
or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce
the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°
F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged.
Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
Our policy is of continuous development; details of all technical modifications will be included with service
bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If
any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.
Please state:
• Title of the Document + Issue Number/Date of publication
• Latest Amendment Number (if applicable)
• Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION
Nokia Mobile Phones Business Group
Nokia Customer Care
PO Box 86
FIN-24101 SALO
Finland
E-mail: Service.Manuals@nokia.com
RM-111
Nokia 7380 Service Manual StructureNokia Customer Care
Nokia 7380 Service Manual Structure
1 General information
2 Parts and layouts
3 Phoenix service SW
4 Service tools and concepts
5 Disassembly and reassembly instructions
6 Troubleshooting for Repair service
7 System module
8 Schematics
Glossary
Software and UI features..................................................................................................................................1–6
Table 1 Battery and chargers................................................................................................................................1–7
Table 2 Car accessories..........................................................................................................................................1–7
Spare parts overview.............................................................................................................................................2–6
Mechanical parts list...............................................................................................................................................2–7
Component parts list..............................................................................................................................................2–8
Table 4 Mechanical parts list.................................................................................................................................2–7
Table 5 SWAP phones for RM-111.........................................................................................................................2–8
Figure 3 Spare parts overview..............................................................................................................................2–6
Service software installation.................................................................................................................................3–5
Phoenix installation steps in brief...................................................................................................................3–5
Phoenix service software data package overview......................................................................................3–17
Installing Phoenix data package...................................................................................................................3–17
Uninstalling Phoenix data package...............................................................................................................3–22
Service software instructions..............................................................................................................................3–24
Configuring users in Phoenix.........................................................................................................................3–24
Managing connections in Phoenix................................................................................................................3–25
Installing Flash support files for FPS-8* and FLS-4*....................................................................................3–29
Updating JBV-1 docking station software....................................................................................................3–38
List of Figures
Figure 6 Dongle not found.....................................................................................................................................3–6
Figure 11 Installation status 1..............................................................................................................................3–8
Figure 12 Installation status 2..............................................................................................................................3–9
Figure 36 Login, user configured........................................................................................................................3–25
Figure 57 FPS-8 info window..............................................................................................................................3–35
Figure 65 Select program folder.........................................................................................................................3–40
Phoenix is the DCT-4 generation service software for reprogramming, testing and tuning the phone.
To install Phoenix, you need to:
• Connect a DK2 Dongle or FLS-4S POS Flash Device
• Install the Phoenix Service SW
• Install the Data Package for Phoenix
• Configure users
• Manage connection settings (depends on the tools you are using)
Phoenix is now ready for FLS-4S Point Of Sales Flash Device use.
If you use FPS-8:
• Update FPS-8 SW
• Activate FPS-8
• Update JBV-1 Docking Station SW (only when needed)
Phoenix is now ready to be used with FPS-8 flash prommer and other tools as well.
The Phoenix Service Software installation contains:
• Service software support for all phone models included in the package
• Flash update package files for FPS-8* and FLS-4S programming devices
• All needed drivers for:
• DK2 dongle
• FLS-4S point of sales flash device
• USB devices
Note: Separate installation packages for flash update files and drivers are also available, but it is
not necessary to use them unless updates appear between Phoenix Service SW releases. If separate
update packages are used, they should be used after Phoenix and data packages have been installed.
Supported operating systems
• Windows 2000 and XP.
Hardware requirements for using Phoenix
• Minimum: Processor 300 MHz, RAM memory 64 MB, disk space 100 MB.
• Recommended for Windows 2000: Processor 700 MHz, RAM memory 256 MB, disk space 150 MB.
Installing Phoenix
Before you begin
• Check that a Dongle is attached to the parallel port of your computer.
• Download the installation package (for example,
computer (in
• Run the application file (for example,
instructions on the screen.
Note: Administrator rights may be required to be able to install Phoenix depending on the operating
system.
If uninstalling or rebooting is needed at any point, you will be prompted by the Install Shield program.
phoenix_service_sw_a15_2004_24_7_55.exe
) and follow the
Context
If at any point during installation you get this message, Dongle is not found and installation cannot continue:
Figure 6 Dongle not found
Possible reasons may be a defective or too old PKD-1 Dongle (a new dongle has a six digit serial number).
Check the COM/parallel ports used first! After correcting the problem the installation can be restarted.
For more detailed information, please refer to Phoenix Help files. Each feature in Phoenix has its own Help
function, which can be activated while running the program. Press the F1 key or the Help button to activate
a Help file.
Steps
1. Run the
phoenix_service_sw_a15_2004_24_7_55.exe
to start installation. Install Shield prepared the setup.
6. Wait for the drivers to be installed and updated.
The process may take several minutes to complete.
If the operating system does not require rebooting (Windows 2000, XP) the PC components are registered
If the operating system requires restarting your computer (Windows 98, SE, ME) the Install Shield Wizard
will tell you about it. Select Yes... to reboot the PC immediately and No... to reboot the PC manually
afterwards.
After the reboot, components are registered and Phoenix is ready for use.
Note: Phoenix does not work, if components have not been registered.
Figure 15 Registering components 2
7. Click Finish to end installation.
Figure 16 Finish installation
Phoenix is now ready for use.
Next action
Before using Phoenix Service Software, you must:
• install phone model specific data package for Phoenix, and
• configure users and connections.
FPS-8* can be used after updating its Flash Update Package files.
Phoenix update installation
If you already have the Phoenix Service SW installed on your computer, sooner or later there will be need to
update it when new versions are released.
Always use the latest available versions of both the Phoenix Service SW and the phone-specific Data Package.
Instructions can be found in phone model specific Technical Bulletins and Phone Data Package readme.txt
files (shown during installation).
To update the Phoenix Service Software you need to take exactly the same steps as when installing it for the
first time:
• Download the installation package to your computer hard disk.
• Close all other programs.
• Run the application file (for example, phoenix_service_sw_a15_2004_24_7_55.exe).
• New version of Phoenix will be installed.
• Driver versions will be checked and updated.
When you update Phoenix from old to new version (for example, a14_2004_16_4_47 to a15_2004_24_7_55),
the update will take place automatically without uninstallation.
If you try to update the Phoenix Service Software with the same version that you already have (for example,
a15_2004_24_7_55 to a15_2004_24_7_55) you are asked if you want to uninstall the version of Phoenix you
have on your PC. In this case you can choose between total uninstallation and repair just like when you choose
to uninstall Phoenix service software from the Windows Control panel.
If you try to install an older version (for example, downgrade from a15_2004_24_7_55 to a14_2004_16_4_47),
installation will be interrupted.
Always follow the instructions on the screen.
Figure 17 Installation interrupted
Uninstalling Phoenix
Context
Uninstallation can be done manually from Windows Control Panel→Add/Remove Programs .
2. If the operating system does not require rebooting, click Finish to complete.
Else, Install Shield Wizard will tell you about it. Select Yes... to reboot the PC immediately and No... to
If you experience any problems with the service software, or suspect that files have been lost, you can use
the repair function before completely reinstalling Phoenix.
Note: The original installation package (for example,
must be found on your PC when you run the repair setup.
phoenix_service_sw_a15_2004_24_7_55.exe
Steps
1. Open Windows Control Panel→Add/Remove Programs .
2. Select Phoenix Service Software→Add/Remove .
3. In the following view, choose Repair.
Phoenix will now reinstall components and register them. The procedure is the same as in the update
installation.
Each product has its own data package (DP). This contains all product-specific data files to make the Phoenix
Service Software and tools usable with a certain phone model:
• Product software binary files
• Files for type label printing
• Validation file for the faultlog repair data reporting system
• All product-specific configuration files for Phoenix Service Software components
Data files are stored under C:\Program Files\Nokia\Phoenix (default).
Installing Phoenix data package
Before you begin
1 Verify that The data package contains all product-specific data to make the Phoenix Service Software and
tools usable with a certain phone model.
2 Check that the dongle is attached to the parallel port of your computer.
3 Install Phoenix Service SW.
4 Download the installation package (for example,
in
C:\TEMP
).
RH-13_dp_EA_v_1_0.exe
) to your computer (for example,
5 Close all other programs.
6 Run the application file (for example,
If you already have the Phoenix Service SW installed on your computer, you will need to update it when a
new version is released.
Note: Very often the Phoenix Service SW and the phone-specific data package for Phoenix come in
pairs, meaning that a certain version of Phoenix can only be used with a certain version of the data
package. Always use the latest available versions of both. Instructions can be found in phone model
specific Technical Bulletins and
RH-13_dp_EA_ v_1_0.exe
readme.txt
files of the data packages.
) and follow the instructions on the screen.
Steps
1. To start installation, run the application file (for example,
You now have all phone model specific files installed in your Phoenix Service SW.
Next action
Phoenix can be used, for example, for flashing phones and printing type labels. But first you must:
• configure users, and
• manage connections.
FLS-4S can be used right away.
FPS-8* can be used after updating Flash Update Package files.
Uninstalling Phoenix data package
Context
If you try to install the same version of Phoenix data package that you already have, you are asked if you
want to uninstall the version you have on your PC. Older versions of data packages don´t need to be
uninstalled unless instructions to do so are given in the
concerning the release. Please read all related documents carefully.
If you are not using a separate installation package, you can skip this section and continue with FPS-8 Flash
prommer SW update (page 3–34) after installing a new phone data package.
Steps
1. Start by double clicking
flash_update_03_13_001.exe
to begin installation.
Figure 46 Flash update welcome dialog
2. If the same version of Flash Update package already exists, and you want to reinstall it, the previous
package is first uninstalled. Run the installation again.
Figure 47 Uninstall flash update package
If you try to downgrade the existing version to older ones, the setup will be aborted. If you really want
to downgrade, uninstall newer files manually from Control Panel and then rerun the installation again.
FPS-8* flash prommer must be updated using Phoenix!
Updating FPS-8 Flash prommer software
Steps
1. Start
2. Choose Flashing→FPS-8 Maintenance .
Phoenix Service Software
and log in, manage connection correctly for the FPS-8* flash prommer.
Figure 53 Phoenix icon
Figure 54 FPS-8 maintenance
Note: Screen shots may be different depending on the Phoenix version used and the connected
components.
3. When the new FPS-8 flash update package is installed to computer you will be asked to update the files
to your FPS-8 Prommer. Select Yes to update files.
• FPS-8 SW can also be updated by pressing Update button and selecting appropriate
\Program Files\Nokia\Phoenix\Flash
• All files can be loaded separately to FPS-8. To do this, just press the right mouse button in the
files
window and select the file type to be loaded.
.
Figure 58 Flash directory window
fps8upd.ini
Flash box
file in
C:
More information can be found in Phoenix Help.
Activating FPS-8
Context
Before FPS-8 can be successfully used for phone programming, it must first be activated.
First fill in the
When activation file is received (for example,
\BoxActivation
FPS-8 activation request
directory on your computer (this directory is created when
sheet in the FPS-8 sales package, and follow the instructions given.
The JBV-1 docking station contains software (firmware) which can be updated. You need the following
equipment to update the software:
• PC with USB connection
• operating system supporting USB (Not Win 95 or NT)
• USB Cable (can be purchased from shops or suppliers providing PC hardware and accessories)
• JBV-1 docking station
• external power supply (11-16V)
Before installation:
• Download
site.
• Close all other programs.
• Follow instructions on the screen.
Jbv1_18_update.zip
file to your computer (in
C:\TEMP
for example) from your download web
Context
The JBV-1 docking station is a common tool for all DCT-4 generation products. In order to make the JBV-1
usable with different phone models, a phone-specific docking station adapter is used.
Steps
1.Run
Jbv1_18_update.zip
Note: DO NOT CONNECT THE USB CABLE/JBV-1 TO YOUR COMPUTER YET!
Files needed for JBV-1 package setup program will be extracted.
file and start software installation by double clicking
7.Connect the USB cable/JBV-1 to your computer. Connect power to JBV-1 (11-16V DC) from an external
power supply, then connect the USB Cable between the JBV-1 USB connector and the PC.
8.Install or update the JBV-1 USB drivers which are delivered with the JBV-1 SW installation package.
The drivers can be found in
• If there is no previously installed JBV-1 Firmware update package installed on your computer,
Windows will detect connected USB cable and detect drivers for new HW. You will be prompted about
this, please follow the instructions and allow Windows to search and install the best drivers available.
• If there is a previously installed JBV-1 Firmware update package (v.17 or older) on your computer,
please update the JBV-1 USB driver. Please see the
Firmware Update\JBV-1USB driver
After you have installed or updated the JBV-1 USB driver, the actual JBV-1 SW update can begin.
9.Go to folder
Update SW by double clicking
JBV-1 Firmware update starts and shows current status of the connected JBV-1. If firmware version read
from your JBV-1 is not the latest one available (v.17 or older), it needs to be updated to version 18 by
clicking Update Firmware.
You have now updated the software of your JBV-1 docking station and it is ready for use.
Next action
If you have several docking stations you need to update, disconnect the power and USB cables from the
previous one and connect them to the next docking station. First, click Refresh Status to see the current SW
version and then Update Firmware to update the software.
After you have updated all docking stations, close the
RM-111
Service tools and conceptsNokia Customer Care
Table of Contents
Service tools............................................................................................................................................................4–5
Service concepts...................................................................................................................................................4–13
Service concepts for RM-111..........................................................................................................................4–13
List of Figures
Figure 71 Service concept: Go/Nogo test...........................................................................................................4–13
Figure 72 Service concept: Easy Flash................................................................................................................4–14
Figure 73 Service concept: POS flash with FPS-8...............................................................................................4–15
Figure 74 Service concept: POS flash with FPS-10.............................................................................................4–16
Figure 75 Service concept: Module jig concept with FPS-8 flash prommer....................................................4–17
Figure 76 Service concept: Module jig concept with FPS-10 flash prommer.................................................4–18
Figure 77 Service concept: Module jig service concept....................................................................................4–19
RM-111
Service tools and conceptsNokia Customer Care
Service tools
The table below gives a short overview of service tools that can be used for testing, error analysis and repair
of product RM-111, refer to various concepts.
ACF-8Universal power
supply
ACF-8 universal power supply is used to power FPS-8. ACF-8 has 6V DC
and 2.1A output.
AXS-4Service cable
The AXS-4 D9-D9 service cable is used to connect two 9 pin D
connectors for example between PC and FPS-8.
The cable length is 2 meters.
CA-10DSBi-directional
Parallel Cable
Bi-Directional parallel cable included in FPS-8 sales pack.
CA-28DSService data cable
The CA-28DS service cable is used to connect FLS-4S to the POS flash
adapter for supplying a controlled operating voltage and data
connection.
The Docking Station adaptor is used for this phone in combination
with JBV-1 and antenna coupler SA-41. The adapter supports flashing
with CA-65/66/67 and RF testing with SA-41.
Features include:
• compatible with the JBV-1 (only mechanically!)
• easy phone attachment and detachment.
• reliable phone locking
Note: DA-60 has no electrical functionality. Connection is
only possible by using one of the data cables CA-65DS,
CA-66DS or CA67DS.
Note: Energy calibration is not possible as there is no access
to the battery contacts!
RF loss when using the SA-41 is the following:
• GSM900: 5 ± 1 dB
• GSM1800: 5 ± 1 dB
• GSM1900: 9 ± 1 dB
DAU-9SMBUS cable
The MBUS cable DAU-9S has a modular connector and is used, for
example, between the PC's serial port and module jigs, flash adapters
or docking station adapters.
Note: Docking station adapters valid for DCT4 products.
FLC-2DC cable
FLC-2 is used with a flash adapter to supply a controlled operating
RM-111
Service tools and conceptsNokia Customer Care
FLS-4SFlash device
FLS-4S is a dongle and flash device incorporated into one package,
developed specifically for POS use.
FPS-10Flash prommer
FPS-10 interfaces with:
• PC
• Control unit
• Flash adapter
• Smart card
FPS-10 flash prommer features:
• Flash functionality for BB5 and DCT-4 terminals
• Smart Card reader for SX-2 or SX-4
• USB traffic forwarding
• USB to FBUS/Flashbus conversion
• LAN to FBUS/Flashbus and USB conversion
• Vusb output switchable by PC command
FPS-10 sales package includes:
• FPS-10 prommer
• Power Supply with 5 country specific cords
• USB cable
JBV-1Docking station
The JBV-1 docking station is a general tool that has been designed for
calibration and software update use. The JBV-1 is used together with
a docking station adapter as one unit
In calibration mode the JBV-1 is powered by an external power supply:
11-16V DC. When flashing the power for the phone must be taken from
the flash prommer.
Note: JBV-1 main electrical functions are:
• adjustable VBATT calibration voltage, current
measurement limit voltage: VCHAR, current measurement:
ICHAR
• adjustable ADC calibration voltage via BTEM and the BSI
signal
• BTEMP and BSI calibration resistor
• signal from FBUS to the phone via the parallel jig
MJ-84Module jig
The MJ-84 module jig is used for testing the following modules:
• User interface
• Baseband and RF on system module
Note: The nominal supply voltage for MJ-84 is +6.0 V. The
supply voltage must not exceed +12.0 V (min. 5.0 V).
Supply the power to the jig only when the jumper is open =
regulated.
RF loss in MJ-84:
• GSM900: 0.4 dB
• GSM1800: 0.8 dB
• GSM1900: 0.8 dB
• Bluetooth: 1.8 dB
Note: The MJ-84 is backward compatible with RM-14, Nokia
7280. To use it for RM-14, replace the connection PWB and
turn the two black support parts 180 degrees.
PCS-1Power cable
The PCS-1 power cable (DC) is used with a docking station, a module
jig or a control unit to supply a controlled operating voltage.
PKD-1SW security device
SW security device is a piece of hardware enabling the use of the
service software when connected to the parallel (LPT) port of the PC.
Without the device, it is not possible to use the service software.
Printer or any such device can be connected to the PC through the
device if needed.
RJ-97Soldering jig
The soldering jig RJ-97 is used for soldering and as a rework jig for the
main board. The material is resistant to the heat used by lead free
soldering.
The PWB can be used with either A or B side upwards.