Includes RSA BSAFE cryptographic or security protocol software from RSA Security.
Java is a trademark of Sun Microsystems, Inc.
The information in this user guide was written for the Nokia 6560
policy of ongoing development. Nokia reserves the right to make changes to any of the
products described in this document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR
INCOME OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES
HOWSOEVER CAUSED. THE CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS." EXCEPT AS
REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY AND
RELIABILITY OR CONTENTS OF THIS DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS
DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE.
are trademarks or registered trademarks of Nokia
product. Nokia operates a
EXPORT CONTROLS
This device may contain commodities, technology or software subject to export laws and
regulations from the US and other countries. Diversion contrary to law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your device may cause TV or radio interference (for example, when using a telephone in close
proximity to receiving equipment). The FCC or Industry Canada can require you to stop using
your telephone if such interference cannot be eliminated. If you require assistance, contact
your local service facility. This device complies with part 15 of the FCC rules. Operation is
subject to the condition that this device does not cause harmful interference.
Remember to make back-up copies or keep a written record of all
important information stored in your phone.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide for detailed
safety instructions. Do not connect incompatible products.
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press the End key as
many times as needed to clear the display and return to the start screen.
Enter the emergency number, then press the Talk key. Give your location.
Do not end the call until given permission to do so.
• ABOUT YOUR DEVICE
The wireless device described in this guide is approved for use on the TDMA and
AMPS networks. Contact your service provider for more information about networks.
When using the features in this device, obey all laws and respect privacy and
legitimate rights of others.
Warning: To use any features in this device, other than the alarm clock,
the phone must be switched on. Do not switch the device on when wireless
phone use may cause interference or danger.
• NETWORK SERVICES
To use the phone you must have service from a wireless service provider. Many of
the features in this device depend on features in the wireless network to function.
These Network Services may not be available on all networks or you may have to
make specific arrangements with your service provider before you can utilize Network
Services. Your service provider may need to give you additional instructions for their
use and explain what charges will apply. Some networks may have limitations that
affect how you can use Network Services. For instance, some networks may not
support all language-dependent characters and services.
Your service provider may have requested that certain features be disabled or not
activated in your device. If so, they will not appear on your device menu. Contact
your service provider for more information.
The following features in this device may share memory: Contacts, calendar, to-do
list, gallery, games, and Java™ applications
may reduce the memory available for the remaining features sharing memory. For
example, saving many Java™ applications may use all of the available memory. Your
phone may display a message that the memory is full when you try to use a shared
memory feature. In this case, delete some of the information or entries stored in the
shared memory features before continuing. Some of the features, such as contacts,
calendar, and to-do list may have a certain amount of memory specially allotted to
them in addition to the memory shared with other features.
. Use of one or more of these features
• PATENT NUMBERS
Nokia products may be covered by the following U.S. Patents:
Make a callEnter the phone number, press the Talk key.
Answer a callPress the Talk key or
Answer with call waiting Press the Talk key
End a callPress the End key.
Ignore a callPress the End key or Silence.
RedialPress the Talk key twice.
Adjust call volumeDuring a call, scroll right or left to adjust call volume.
Use the in-call menuIn a call, select Options.
Use 1-touch dialingPress and hold one of keys 2–9.
Save a name and number Enter a number, select Options > Save, enter a name, and
Retrieve a name/numberSelect Contacts > Find.
Retrieve a name/number
during a call
Check voice mailPress and hold 1 or call your voice mailbox number.
Send a text messagePress and hold the left arrow on the Scroll key. Write the
Send an E-mail message Select Menu > Messages > Create SMS e-mail. Enter the
Read new message Press Show.
Reply to a messageSelect Options > Reply, choose a reply option, write the
Reply to an E-mail
message
Send a business card Retrieve a name from the phone book, select
press OK.
Select Options > Contacts > Find, and enter the first
letter of the name.
message, select Options > Send, enter the recipient’s
number, and press OK.
recipient’s address, press OK, enter the subject, press OK,
write the message, press Options, select Send e-mail, enter
the Gateway number (if needed), and press OK.
reply, and select Options > Send > OK.
Select Options >Reply, choose a reply option, and follow
instructions for sending an e-mail message.
Options > Send bus. card > Via text message or Via
infrared, enter the recipient’s number, and press OK.
Nokia updates this user guide to reflect changes or corrections. The latest version
may be available at the Nokia site on the World Wide Web:
www.nokia.com/us
Also, an interactive user guide is available at:
www.nokiahowto.com
Sign up with a service provider
Before you can take advantage of any of the network services, you must sign up
with a wireless service provider. Your service provider will make available descriptions
of its services and instructions for using them.
Note differences among service providers
Wireless service providers may differ in their support of features. Some may not
support all languages available in your phone. Before you sign up, make sure a wireless
provider supports the features that you need.
• CONTACT NOKIA
When you need help, the Nokia Customer Care department can provide information
about Nokia products. However, you may wish to check through your user guide before
calling the customer care center, as it is a comprehensive guide to using your phone.
Whether you are calling about your phone or an enhancement, have the equipment
with you when you call. For example, if you are calling about a headset, please have
it nearby.
Have the right information available
We recommend that you have the following information available before you
contact the Nokia Customer Care department:
•The phone model number
•Electronic serial number (ESN), located on the phone label.
Nokia Products Ltd.
601 Westney Rd. South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-619-4360
The phone label
The label is on the back of your phone (under the battery). It contains important
information about your phone, including the model and serial numbers.
Please do not remove or deface the label.
• CONTACT YOUR SERVICE PROVIDER
Some service providers program a one-key customer support number into the phone.
This number can be useful if you are having trouble dialing a number, especially
when you are traveling outside your home area.
This one-key feature might not be available on your system. Contact your service
provider for availability.
Your device has an internal antenna. As with any
other radio transmitting device, do not touch the
antenna unnecessarily when the device is switched
on. Contact with the antenna affects call quality and
may cause the phone to operate at a higher power
level than otherwise needed. Avoiding contact with
the antenna area when operating the pho ne optimizes
the antenna performance and the battery life.
Hold the phone as you would any other telephone
with the antenna pointed up and over your shoulder.
Warning: If the phone becomes too hot during a call, the call is automatically
terminated. You will not be able to make or receive calls until the phone cools.
• THE BATTERY
Installing
If your dealer has already installed the
battery, please see “Charging” on page 10.
1 Place the battery in the compartment
with the label side facing up and the
golden contact area aligned with the
contact pins.
2 Press the to p end of the battery into place.
To learn how to remove and replace the
covers, see “Xpress-on™ covers” on page 11.
Follow these guidelines to optimize battery
performance.
1 With your phone turned off, connect the
charger plug to the bottom of the phone.
Connect the charger to an ac wall outlet.
The battery indicator bar appears on the
right-hand side of the screen and starts
to scroll fro m bottom to top. It will r emain
constant when the phone is fully charged.
2 Disconnect the charger from the phone
and ac outlet when the battery is
fully charged.
After the indicator bar stops scrolling,
you can leave the charger connected and
the battery will accept a “trickle charge” to maintain a fully charged battery.
See “Reference Information” on page 96 for more information on batteries.
Note: Charge the new battery for three hours before using. Use the battery
until it is fully discharged. You should do this for a total of three charging
cycles. After the first charge, you can make and receive calls during the
charging cycle, but the calls interrupt the charge. When a call ends, the
charge will resume. The charging time depends on the charger you use.
Removing
Before removing the battery, make sure the phone has been turned off for at least
10 seconds.
1 Place your index finger in the grove
at the top of the battery, and lift
out of phone.
2 Take out the battery.
To learn how to remove and replace the
covers, see Xpress-on covers on page 11.
Warning: Use only your hands
to remove the battery. Do not
puncture, burn, or use any
objects that may damage the
phone or the battery. Please recycle the battery or dispose of properly
according to local regulations.
Once the battery is charged, you can switch on your phone.
Press and hold the gray power key (located on the top of the
phone) for two seconds.
Warning: Do not switch on the phone when
wireless phone use is prohibited or when it
may cause interference or danger.
• THE START SCREEN
When you switch on your phone, a welcome note
appears, and then you see the start screen. In this
guide, most instructions will begin with how to
access a feature from Menu or Contacts, which
are located on the start screen.
You can easily return to the start screen from any
activity by pressing the End key. The phone erases any
text or information you may have entered, and returns
to its home screen when you press the End key. However,
if you were writing a new text message, the message remains available.
Signal strength. A higher bar on the left side of the start screen
indicates a stronger signal. If you do not see any bars, you are
out of the range of service.
Shows the battery charge level. The higher the bar, the higher
the power level in the battery.
MenuThe top level of menu choices on your phone.
Press the Left selection key to enter the menus.
ContactsThe entry point for the phone book. Press the right selection
key to enter the Contacts feature.
Indicates that you are connected to a digital network. This
graphic is located in the top left corner of the start screen.
During a call, you can change the volume level on
your phone, making incoming voice sounds louder
or softer. The volume keys are the same as the left
and right scroll keys. Press the right arrow to
increase volume or the left arrow to decrease
volume. A bar chart appears on the phone screen,
showing the current volume level.
Before adjusting the volume, you may need to clear
digits from the display. Once you start entering
digits, such as a bank account number, the scroll
keys function as a cursor.
You can adjust the volume when you are in a call
at the start screen, or when you are listening to
tones. If you are in a call, and have activated other
phone menus or functions, you have to return to
the start screen to adjust the volume.
• HEADSET
A headset may be purchased with your
phone or separately as an enhancement.
Using a headset provides convenient
handsfree communications.
To connect the headset, plug the headset
jack into the Pop-Port™
bottom of your phone.
With the headset connected, you can
make, answer, and end calls as usual.
To view available Nokia headsets for
your phone, visit www.nokia.com/us
You can change the contrast on your display, making
it brighter or darker.
1 Press Menu, then select Settings > Display
settings > Display brightness.
2 Press the right arrow to increase the contrast,
or the left arrow to decrease it.
3 Select OK to confirm your changes.
• EQUALIZER
Like a stereo, you can customize the audio properties of your phone using the
equalizer. Choose from a list of presets or create a custom set of your own.
1 Press Menu, then select Settings > Call settings > Equalizer.
2 Choose one of the following options from the Equalizer menu:
Normal—Selects the default setting for the equalizer.
Bright—Emphasizes high frequencies.
Dark—Emphasizes low frequencies.
Loudness—Emphasizes both high and low frequencies, but not middle frequencies.
Set—Allows you to define three different sets of sound settings that you can
activate, deactivate, edit, or rename.
• LEARN THE KEYS
The following is a list of keys and their functions. Refer to the diagram at the front
of the book for the location of the keys.
Power button—Press and hold to switch the phone on or off. Press briefly to access
the list of profiles.
Talk key—Press to make a call to the name or number shown on the screen
or to answer a call. Press the Talk key once at the start screen to view a list of
numbers you have recently dialed. Scroll to review the list and press the Talk key
to call a number shown in the list. The Talk key is green.
End key—Press to end a call or to silence the ring from an incoming call.
Also, press to return to the start screen. The End key is red.
Number keys—Use keys 2–9 to enter numbers and letters. Use the 0 key if you
want to insert a blank space while entering text.
1 key—At the start screen, press and hold 1 key to call your voice mailbox.
This feature requires one-time setup in your phone.
key—When writing a message, press * to enter special characters, such as
Selection keys—Press to choose the option shown by the word above the key (for
example, Menu).
Four-way Scroll key—Press the up, down, right, and left arrows to scroll through a
menu list of options, change the volume during a call, move the cursor when
entering text, and to move when playing games.
• MAKE AND ANSWER CALLS
Use this quick guide to make and answer calls.
Switch the phone on (or off)—Press and hold the Power key for 2 seconds.
Make a call—Enter a phone number, including 1 plus the area code if needed, and
press the Talk key.
Answer a call—When your phone rings, press the Talk key.
End a call—Press End.
Avoid unintentional calls—Press Menu >
You cannot accidentally make a call.
Turn Keyguard off—Press Unlock >
. Activates the Keyguard feature.
*
.
*
• THE SPEAKER PHONE
Your phone has a speaker phone that you can use during a call. Do not hold the
phone to your ear while the speaker phone is activated.
•To activate the speaker phone, press the Right selection key.
•To deactivate the speaker phone during a call, press Handset.
•The speaker phone is deactivated automatically when a call (or a call attempt)
ends or when certain enhancements are connected.
Note: When you select the New call option from the in-call menu, the
speaker phone does not automatically deactivate.
Note the two selection keys beneath the screen. The function of each key is
determined by the word shown above them on the screen.
Left selection
key
Right selection
key
For example, press the Left selection key when the word Menu appears above it
to show the first of many menus. Scroll through the menus with the scroll keys.
Press the Right selection key when Contacts appears above it to open the phone
book menu. The Right selection key can be personalized. See “Right selection key
settings” on page 55 for more information.
• IN-PHONE HELP
Your phone provides brief descriptions of all menu options in an in-phone help
system. To activate the help text, select Menu > Settings > Phone settings >
Help text activation.
1 Scroll to a menu or submenu option.
2 Wait about 15 seconds and a short message appears, describing the option
and what it does.
3 Scroll up and down to read the longer descriptions.
• PHONE MENUS
Phone features are grouped according to function and are accessed through the
main menus of your phone. Each main menu contains submenus and lists from
which you can select or view items and customize phone features. You can access
these menus and submenus by using the scroll method or by using a shortcut.
Note: Some features may not be available, depending on your network.
For more information, contact your service provider.
1 At the start screen, select Menu.
2 Scroll through the main menus one at
a time using the up and down arrows
on the four-way Scroll key.
As you scroll through the menus, the
menu number appears in the upper
right corner of the display. In addition,
the name of the menu appears at the
top of the display.
3 When the desired menu is highlighted,
press the Left selection key.
4 If the menu contains submenus, use
the scroll keys to highlight the desired
menu, and press the Left selection key.
Select Back (press the Right selection
key) to return to the previous menu
or submenu.
Press the End key to return to the start screen from any main menu.
Navigate the menu
The convention for locating features in your phone is illustrated in the
following sentence:
From the menu, select Settings > Call settings > Automatic redial.
To locate Automatic redial you will first enter the menu from the start screen by
pressing the left selection key. You will then scroll to Settings and press Select.
You will continue to scroll and select each subsequent word listed in bold text.
Shortcuts
You can go directly to almost any menu or submenu, as well as activate most
features by using a shortcut.
Select Menu, and within a few seconds, press the key or keys associated with the
menu function you would like to view or activate. The shortcut numbers are located
on the display in the upper right corner of each menu.
For example, to select the Meeting profile, select Menu 3-3-1 (Menu > Profiles > Meeting > Select) from the start screen. After a brief pause, the Meeting profile
is activated.
This section gives detailed instructions for entering names, numbers, messages,
and other information into your phone.
•“The phone book” on page 27 tells you how to use and manage names
and numbers.
•“Text messages” on page 74 tells you how to send, receive, and manage
mobile messages.
• ENTERING LETTERS AND NUMBERS
Depending on the kind of information you are entering (names, numbers, or text),
you can enter information into your phone in three ways:
MethodIcon DescriptionFunction
ABCAll uppercase lettersEntering text. You can switch
All lowercase letters
Sentence style letters
(first letter
capitalized-default)
123NumbersEntering numbers. You can
Predictive textPredicts text as you write Writing messa ges and notes.
the case by pressing the
switch to number mode if you
press and hold the
Text entry
# key.
# key.
• ABC AND 123 METHODS
You can enter any combination of
numbers and letters into phone book
entries, Web addresses, and more
using the ABC and 123 methods. When
writing messages and notes, predictive
text is available. See “Predictive text”
on page 24 for more information.
The phone shows the current method
with an icon in the upper left corner
of the screen.