Nokia 6555 Service Manual Level 3-4

Nokia Customer Care
Service Manual
RM-289; 276; 271 (Nokia 6555)
Mobile Terminal
Part No: 9200586 (Issue 1)
COMPANY CONFIDENTIAL
Copyright © 2007 Nokia. All rights reserved.

Amendment Record Sheet

Amendment Record Sheet
Issue 1 08/2007 MHa
RM-289; 276; 271
Page ii COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Copyright

Copyright

Copyright © 2007 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form
without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
Issue 1 COMPANY CONFIDENTIAL Page iii
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271

Warnings and cautions

Warnings and cautions
Warnings
• IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
• THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
• OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
• BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
• Servicing and alignment must be undertaken by qualified personnel only.
• Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
• Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
• Use only approved components as specified in the parts list.
• Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.
• Ensure all cables and wires are repositioned correctly.
• Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
• During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.
Page iv COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 For your safety

For your safety

QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect incompatible products.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.
Issue 1 COMPANY CONFIDENTIAL Page v
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271

Care and maintenance

Care and maintenance
This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.
• Keep the phone and all its parts and accessories out of the reach of small children.
• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
• Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.
• Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.
• Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
• Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Page vi COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under
ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Nokia After Market Services representative.
Issue 1 COMPANY CONFIDENTIAL Page vii
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271

Battery information

Battery information
Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product
switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
Page viii COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Company Policy

Company Policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e­mail.
Please state:
• Title of the Document + Issue Number/Date of publication
• Latest Amendment Number (if applicable)
• Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com
Issue 1 COMPANY CONFIDENTIAL Page ix
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
Company Policy
(This page left intentionally blank.)
Page x COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Nokia 6555 Service Manual Structure

Nokia 6555 Service Manual Structure

1 General information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module Glossary
Issue 1 COMPANY CONFIDENTIAL Page xi
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
Nokia 6555 Service Manual Structure
(This page left intentionally blank.)
Page xii COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
Nokia Customer Care
1 — General information
Issue 1 COMPANY CONFIDENTIAL Page 1 –1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
General information
(This page left intentionally blank.)
Page 1 –2 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 General information
Table of Contents
Product selection....................................................................................................................................................1–5
Phone features .......................................................................................................................................................1–5
Accessories..............................................................................................................................................................1–7
Technical specifications.........................................................................................................................................1–8
General specifications.......................................................................................................................................1–8
Battery endurance.............................................................................................................................................1–8
Environmental conditions ................................................................................................................................1–8
Electrical characteristics ...................................................................................................................................1–9
RM-289/276 main RF characteristics...............................................................................................................1–9
RM-271 main RF characteristics.................................................................................................................... 1–10
List of Tables
Table 1 Battery and chargers ................................................................................................................................1–7
Table 2 Car accessories ..........................................................................................................................................1–7
Table 3 Headsets ....................................................................................................................................................1–7
Table 4 Data ............................................................................................................................................................1–8
Table 5 Memory cards............................................................................................................................................1–8
Table 6 Normal and extreme voltages.................................................................................................................1–9
List of Figures
Figure 1 RM-289/276/271 phone..........................................................................................................................1–5
Issue 1 COMPANY CONFIDENTIAL Page 1 –3
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
General information
(This page left intentionally blank.)
Page 1 –4 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 General information

Product selection

RM-289/276/271 is a quadband GSM / dualband WCDMA handportable phone. RM-289/276 supports GSM850/900/1800/1900 and WCDMA850/1900 bands. RM-271 supports GSM850/900/1800/1900 and WCDMA850/2100 bands.
Figure 1 RM-289/276/271 phone

Phone features

Hardware characteristics
• AGPS (RM-289 only)
• EDGE Rel. 4: MSC 10 (RX+TX 4+1, 3+2)
• GPRS: MSC 10 (RX+TX: 4+1, 3+2, class B&C)
• Speech codec support for FR, EFR, AMR
• 30MB user memory and (empty) MicroSD card slot
• Douglas 8 UI on primary display, Fold 4 UI on secondary display
• 2.0” 240x320 pixel, 16M color primary display. 1.36” 128x160 pixel 262k color secondary display
• 1,3MPix camera with 6x digital zoom, portrait mode
• Bluetooth version 2.0 supporting SAP (SIM Access Profile), OPP (Object Push Profile), FTP (File Transfer Profile), DUN (Dial-up Networking Profile), HSP (Headset Profile), HFP (Hands-Free Profile), SDAP (Service Discovery Application Profile), GAP (Generic Access Profile), SPP (Serial Port Profile), GOEP (Generic Object Exchange Profile), A2DP profile for stereo headset
• Micro USB
Issue 1 COMPANY CONFIDENTIAL Page 1 –5
Copyright © 2007 Nokia. All rights reserved.
• 2.5mm UHJ connector (RM-289 only)
• 2.5mm Nokia A/V headset connector (RM-271/276 only)
• 5-way , two soft keys, send and end keys
• Side volume keys with the zoom functionality
• Dedicated camera sidekey (RM-271/276 only)
• Dedicated camera key on keymat (RM-289 only)
• Dedicated PTT sidekey (RM-289 only)
• Music Player
• MicroSD card slot
• Internal vibra and antenna
• M3 and T3 HAC Compliance (RM-289 only)
UI features
• New Series 40 UI
• Active stand-by
RM-289; 276; 271
General information
Applications/service enablers
• Video streaming and recording in QCIF (176x144 pixel)
• XHTML browsing over TCP/IP
• SAIC
• Skins (wallpapers, icons, colors)
• Music Player supporting MP3, MP4, AAC, eAAC+ and Windows Media Player
• PIM (Calendar & Contacts)
• Presence Enhanced contacts – OMA IMPS
• Nokia Xpress audio messaging (AMS)
• Flight mode
• OMA DRM 2.0 (Digital Right Management)
• OMA MMS 1.2, MMS Conformance 3.0, AMR and SMIL
• OMA Client Provisioning v1.1
• Java&APIs: MIDP2.0, JSR139 (CLDC1.1), JSR75 (file connection and PIM), JSR135, JSR184 (3D), JSR82 (BT)
• 3GPP H.263 playback+streaming and MPEG4 video and playback
• Video, MP3, AAC, eAAC+ and 64 polyphonic ringing tones
• WAP 2.0, XHTML browser over HTTP/TCP/IP stack
• SyncML (local and remote)
• E-mail client with attachment
• Nokia PC Suite
Services
• OTA download of ringing tones, themes, wallpapers
• Download/upload images and video sequences
• FOTA – Firmware update over the air
• Plug and play services
Page 1 –6 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 General information
• IM (AOL, ICQ, Yahoo, MSN)
• HAC (RM-289 only)
• SIM access profile in BT

Accessories

Sales package contents
• RM-289/276/271 phone
• Battery BL-5C
• Fast Charger AC-4
• Headset HS-47 (RM-276, 271 in LTA only)
• AD-61 2.5 to 3.5 Headset Adapter (RM-289 only)
• User Guide
Table 1 Battery and chargers
Type Name
AC-3 Compact charger AC-4 Travel performance charger AC-5 Travel performance charger BL-5C Battery 1020 mAh Li-Ion
Table 2 Car accessories
Type Name
HF-6W Wireless plug-in handsfree HF-9W Wireless plug-in handsfree CK-20W Wireless carkit
Table 3 Headsets
Type Name
BH-601 Wireless headset BH-700 Wireless headset BH-800 Wireless headset BH-801 Wireless headset BH-900 Wireless headset HS-21W Wireless headset BH-201 Wireless headset HS-36W Wireless headset HS-12 Wireless headset HS-9 Wired headset
Issue 1 COMPANY CONFIDENTIAL Page 1 –7
Copyright © 2007 Nokia. All rights reserved.
Type Name
HS-49 Wired headset HS-47 Wired headset
Table 4 Data
Type Name
CA-101 Micro USB data cable
Table 5 Memory cards
Type Name
MU-27 Memory card MU-28 Memory card MU-22 Memory card
RM-289; 276; 271
General information
MU-37 Memory card

Technical specifications

General specifications

Unit Dimension (mm) Weight (g) Volume (cc)
RM-289/276/271 transceiver with BL-5C 1020 mAh Li-Ion battery pack
99.6 x 44.3 x 19.6 97 67.6

Battery endurance

Battery Talk time Standby time
BL-5C 1020 mAh Li-ion GSM: up to 3h20min
WCDMA: up to 3h
Note: Variation in operation times will occur depending on SIM card, network settings and usage.
Talk time is increased by up to 30% if half rate is active, and reduced by 5% if enhanced full rate is active.
GSM: up to 330h WCDMA: up to 260h

Environmental conditions

Temperature
Temperature range
Operational (all specs met) -5 +55
Page 1 –8 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
Min oC Max oC
RM-289; 276; 271 General information
Temperature range
Functional (reduced performance)
Storage -30 +85
The HW module complies with the SPR4 Operating Conditions.
-30 +70
Min oC Max oC
Humidity
Relative humidity range is 5...95%. The hardware module is not protected against water. Condensed or splashed water might cause malfunction.
Any submerge of the phone will cause permanent damage. Long-term high humidity, with condensation, will cause permanent damage because of corrosion.
The hardware module complies with the SPR4 Operating Conditions.

Electrical characteristics

Table 6 Normal and extreme voltages
Voltage Voltage (V) Condition
General conditions Nominal voltage 4.0 Lower extreme voltage 3.06 a Higher extreme voltage 4.2 b
Min operating voltage Vcoff+ 3.1 ± 0.1 Off to on x 2.8 ± 0.1 On to off
a. ADC settings in the SW might shutdown the phone above this value. b. During fast charging of an empty battery, this voltage might exceed this value. Voltages between 4.20 and
4.60 might appear for a short while.

RM-289/276 main RF characteristics

Parameter Unit
Cellular system GSM/EDGE 850/900/1800/1900, WCDMA V (850)/II (1900) Rx frequency band GSM850: 869 - 894MHz
EGSM900: 925 - 960 MHz
GSM1800: 1805 - 1880 MHz
GSM1900: 1930 - 1990 MHz
WCDMA V (850): 871 - 892 MHz
WCDMA II (1900): 1932 - 1988 MHz
Issue 1 COMPANY CONFIDENTIAL Page 1 –9
Copyright © 2007 Nokia. All rights reserved.
Parameter Unit
Tx frequency band GSM850: 824 - 849MHz
EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA V (850): 826 - 847 MHz WCDMA II (1900): 1852 - 1908 MHz
Output power GSM850: +5 ...+33dBm/3.2mW ... 2W
GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA V (850): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA II (1900): -50 ... +24 dBm/0.01μW ... 251.2mW
RM-289; 276; 271
General information
Number of RF channels GSM850: 124
GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA V (850): 100
WCDMA II (1900): 275 Channel spacing 200 kHz Number of Tx power levels GSM850: 15
GSM900: 15
GSM1800: 16
GSM1900: 16
WCDMA V (850): 75
WCDMA II (1900): 75

RM-271 main RF characteristics

Parameter Unit
Cellular system GSM/EDGE 850/900/1800/1900, WCDMA V (850)/I
(2100)
Page 1 –10 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 General information
Parameter Unit
Rx frequency band GSM850: 869 - 894 MHz
EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA V (850): 871 - 892 MHz WCDMA I (2100): 2110 - 2170 MHz
Tx frequency band GSM850: 824 - 849 MHz
EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA V (850): 826 - 847 MHz WCDMA I (2100): 1920 - 1980 MHz
Output power GSM850: +5 ...+33dBm/3.2mW ... 2W
GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA V (850): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ...
251.2mW
Number of RF channels GSM850: 124
GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA V (850): 100
WCDMA I (2100): 275 Channel spacing 200 kHz Number of Tx power levels GSM850: 15
GSM900: 15
GSM1800: 16
GSM1900: 16
WCDMA V (850): 75
WCDMA I (2100): 75
Issue 1 COMPANY CONFIDENTIAL Page 1 –11
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
General information
(This page left intentionally blank.)
Page 1 –12 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
Nokia Customer Care
2 — Service Tools and Service
Concepts
Issue 1 COMPANY CONFIDENTIAL Page 2 –1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
Service Tools and Service Concepts
(This page left intentionally blank.)
Page 2 –2 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Service Tools and Service Concepts
Table of Contents
Service tools............................................................................................................................................................2–5
New tools ...........................................................................................................................................................2–5
FS-57..............................................................................................................................................................2–5
MJ-134 ...........................................................................................................................................................2–5
RJ-177 ............................................................................................................................................................2–5
RJ-201 ............................................................................................................................................................2–6
SA-130 ...........................................................................................................................................................2–6
SS-120............................................................................................................................................................2–6
ST-65..............................................................................................................................................................2–6
Reused tools ......................................................................................................................................................2–6
CU-4................................................................................................................................................................2–7
FLS-5 ..............................................................................................................................................................2–8
FPS-10............................................................................................................................................................2–8
JXS-1...............................................................................................................................................................2–8
PK-1................................................................................................................................................................2–9
PKD-1 .............................................................................................................................................................2–9
RJ-157 ............................................................................................................................................................2–9
RJ-160 ............................................................................................................................................................2–9
RJ-169 ......................................................................................................................................................... 2–10
RJ-93 ........................................................................................................................................................... 2–10
SB-6............................................................................................................................................................. 2–10
SPS-1........................................................................................................................................................... 2–10
SS-46........................................................................................................................................................... 2–11
SS-62........................................................................................................................................................... 2–11
SS-88........................................................................................................................................................... 2–11
SS-93........................................................................................................................................................... 2–11
ST-40........................................................................................................................................................... 2–11
ST-55........................................................................................................................................................... 2–12
ST-59........................................................................................................................................................... 2–12
SX-4............................................................................................................................................................. 2–12
Cables............................................................................................................................................................... 2–12
CA-101 ........................................................................................................................................................ 2–12
CA-31D ........................................................................................................................................................ 2–13
CA-35S......................................................................................................................................................... 2–13
CA-57RS....................................................................................................................................................... 2–13
DAU-9S........................................................................................................................................................ 2–13
PCS-1........................................................................................................................................................... 2–14
XCS-4........................................................................................................................................................... 2–14
XRS-6........................................................................................................................................................... 2–14
Attenuation values for SA-130...................................................................................................................... 2–14
Attenuation values for CA-57RS ................................................................................................................... 2–17
Service concepts .................................................................................................................................................. 2–18
POS (Point of Sale) flash concept .................................................................................................................. 2–18
Flash concept with FPS-10............................................................................................................................. 2–19
Flash concept with FPS-10 and SS-62........................................................................................................... 2–20
RF testing concept with RF coupler .............................................................................................................. 2–21
Module jig service concept with smart card reader ................................................................................... 2–22
Module jig service concept............................................................................................................................ 2–23
Issue 1 COMPANY CONFIDENTIAL Page 2 –3
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
Service Tools and Service Concepts
List of Figures
Figure 2 Basic flash concept with FPS-10.......................................................................................................... 2–19
Page 2 –4 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Service Tools and Service Concepts

Service tools

New tools

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-289; 276; 271, refer to various concepts.
FS-57 Flash adapter
• FS-57 is equipped with a clip interlock system
• provides standardised interface towards Control Unit
• provides RF connection using SA-130 coupler. For attenuation values refer to Attenuation values for SA-130
(page 2–14).
• multiplexing between USB and FBUS media, controlled by VUSB
MJ-134 Module jig MJ-134 is meant for component level troubleshooting.
The jig includes an RF interface for GSM, WCDMA and Bluetooth. In addition, it has the following features:
• Provides mechanical interface with the engine module
• Provides galvanic connection to all needed test pads in module For GSM850, GSM900, GSM1800, and GSM1900 bands, use XRS-6 RF
cable connected to right angle mount SMA connector on fixture. Use losses for XRS-6 RF cable for correct attenuation values for accurate testing and calibration. For GPS (1485 MHz) band, use CA-57RS with XRS-6 RF cables. CA-57RS connects to jack X6201 located component side top of module. Add losses for CA-57RS RF cable to losses for XRS-6 RF cable for correct attenuation values for accurate testing and calibration. For Bluetooth (2500 MHz) band, use instructions for SB -6 (or JBT-9).
• Multiplexing between USB and FBUS media, controlled by Vusb
• MMC interface
• Duplicated SIM connector
• Connector for control unit
• Access for AV- and USB connectors
For RF attenuation values, see Attenuation values for CA-57RS
(page 2–17).
RJ-177 Soldering jig RJ-177 is a soldering jig used for soldering and as a rework jig for the
engine module.
Issue 1 COMPANY CONFIDENTIAL Page 2 –5
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
Service Tools and Service Concepts
RJ-201 Rework jig This jig is used in conjunction with the ST-65 stencil.
SA-130 RF coupler The SA-130 coupler is for GSM RF Go/No Go testing. It interfaces with
the FS-52 and SS-62/CU-4 interface adapters. It allows RF function testing in GSM bands of 850, 900, 1800 and 1900 MHz.
Note: SA-130 is not suitable for RF tuning.
For RF attenuation values, see Attenuation values for SA-130
(page 2–14)
SS-120 Domesheet
alignment tool
ST-65 Rework stencil ST-65 is a rework stencil used with rework jig RJ-201.

Reused tools

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-289; 276; 271, refer to various concepts.
Page 2 –6 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Service Tools and Service Concepts
CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash
adapter. It requires an external 12 V power supply. The unit has the following features:
• software controlled via USB
• EM calibration function
• Forwards FBUS/Flashbus traffic to/from terminal
• Forwards USB traffic to/from terminal
• software controlled BSI values
• regulated VBATT voltage
• 2 x USB2.0 connector (Hub)
• FBUS and USB connections supported
When using CU-4, note the special order of connecting cables and other service equipment:
Instructions
1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.
Note: Phoenix enables CU-4 regulators via USB when it is
started. Reconnecting the power supply requires a Phoenix restart.
Issue 1 COMPANY CONFIDENTIAL Page 2 –7
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
Service Tools and Service Concepts
FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,
developed specifically for POS use.
Note: FLS-5 can be used as an alternative to PKD-1.
FPS-10 Flash prommer FPS-10 interfaces with:
• PC
• Control unit
• Flash adapter
• Smart card FPS-10 flash prommer features:
• Flash functionality for BB5 and DCT-4 terminals
• Smart Card reader for SX-2 or SX-4
• USB traffic forwarding
• USB to FBUS/Flashbus conversion
• LAN to FBUS/Flashbus and USB conversion
• Vusb output switchable by PC command FPS-10 sales package includes:
• FPS-10 prommer
• Power Supply with 5 country specific cords
• USB cable
Note: FPS-21 is substitute FPS-10 if FPS-10 has not been set
up.
JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA
phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal.
The shield box is not an active device, it contains only passive filtering components for RF attenuation.
Page 2 –8 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Service Tools and Service Concepts
PK-1 Software protection
key
PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.
PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register
the dongle in the same way as the PKD-1 series dongle. PKD-1 SW security device
SW security device is a piece of hardware enabling the use of the service software when connected to the parallel (LPT) port of the PC.
Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the
device if needed.
RJ-157 Rework jig RJ-157 is a jig used for soldering and as a rework jig for the engine
module. It is used together with the ST-55 stencil.
RJ-160 Rework jig RJ-160 is a jig used for soldering and as a rework jig for the engine
module. It is used together with the ST-55 stencil.
Issue 1 COMPANY CONFIDENTIAL Page 2 –9
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
Service Tools and Service Concepts
RJ-169 Rework jig RJ-169 is a jig used for soldering and as a rework jig for the engine
module. It is used together with the ST-59 stencil.
RJ-93 Rework jig RJ-93 is used as a rework jig for the engine module.
This jig is used in conjunction with the ST-40 stencil for spreading the soldering paste to the N7501 component.
SB-6 Bluetooth test and
interface box (sales package)
The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .
Sales package includes:
• SB-6 test box
• Installation and warranty information SPS-1 Soldering paste
spreader
The SPS-1 allows spreading of solder to the LGA components pads over the rework stencils.
Page 2 –10 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Service Tools and Service Concepts
SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and
FPS-10.
SS-62 Generic flash adapter
base for BB5
• generic base for flash adapters and couplers
• SS-62 equipped with a clip interlock system
• provides standardised interface towards Control Unit
• provides RF connection using galvanic connector or coupler
• multiplexing between USB and FBUS media, controlled by VUSB
SS-88 Camera removal tool The camera removal tool SS-88 is used to remove/attach the front
camera module from/to the socket.
SS-93 Opening tool SS-93 is used for opening JAE connectors.
ST-40 Rework stencil ST-40 is a rework stencil and used with RJ-93.
Issue 1 COMPANY CONFIDENTIAL Page 2 –11
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
Service Tools and Service Concepts
ST-55 Rework stencil ST-55 is a rework stencil used with rework jig RJ-157 and RJ-160.
ST-59 Rework stencil ST-59 is a rework stencil used with rework jig RJ-169.
SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning
and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are
flashed.

Cables

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-289; 276; 271, refer to various concepts.
CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections
between the PC and the phone.
Page 2 –12 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Service Tools and Service Concepts
CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is
included in the FPS-10 and FPS-11 sales packages.
CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash
prommer to the Point-Of-Sales (POS) flash adapter.
CA-57RS RF cable Small RF cable that is used for RF tuning with product specific module
jig. For RF attenuation values, see Attenuation values for CA-57RS
(page 2–17).
DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for
example, between the PC's serial port and module jigs, flash adapters or docking station adapters.
Note: Docking station adapters valid for DCT4 products.
Issue 1 COMPANY CONFIDENTIAL Page 2 –13
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
Service Tools and Service Concepts
PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module
jig or a control unit to supply a controlled voltage.
XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable
for flashing and service purposes.
XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to
the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:
• GSM850/900: 0.3+-0.1 dB
• GSM1800/1900: 0.5+-0.1 dB
• WLAN: 0.6+-0.1dB

Attenuation values for SA-130

RM-289 attenuation values with SA-130
Band Channel Freq. Attenuation RX Freq. Attenuation TX
Low 869.2 -11.1 824.2 -14.9
GSM 850
Mid 881.6 -10.3 836.6 -13.7 High 893.8 -9.9 848.8 -12.6
Page 2 –14 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Service Tools and Service Concepts
Band Channel Freq. Attenuation RX Freq. Attenuation TX
Low 925.2 -9.8 880.2 -10.4
GSM 900
GSM 1800
GSM 1900
WCDMA Band
II
WCDMA Band V
TX attenuation tolerance is +/- 1.0 dB RX attenuation tolerance is +/- 1.0 dB
Mid 942.6 -9.9 897.6 -9.9 High 959.8 -9.5 914.8 -9.8 Low 1805.2 -8.7 1710.2 -9.7 Mid 1842.6 -8.3 1747.6 -9.5 High 1879.8 -7.4 1784.8 -9.1 Low 1930.2 -6.9 1850.2 -8.2 Mid 1960.0 -7.4 1880.0 -7.4 High 1989.8 -8.4 1909.8 -7 Low 1932.6 -6.9 1850.2 -8.2 Mid 1960 -7.4 1880.0 -7.4 High 1987.4 -8.4 1909.8 -7 Low 871.6 -11.1 824.2 -14.9 Mid 880 -10.3 836.6 -13.7 High 891.4 -9.9 848.8 -12.6
RM-276 attenuation values with SA-130
Band Channel Freq. Attenuation RX Freq. Attenuation TX
Low 869.2 -12.4 824.2 -15.9
GSM 850
GSM 900
GSM 1800
GSM 1900
Mid 881.6 -11.7 836.6 -15.1 High 893.8 -10.9 848.8 -14.1 Low 925.2 -10.4 880.2 -11.7 Mid 942.6 -10.5 897.6 -10.8 High 959.8 -9.9 914.8 -10.4 Low 1805.2 -8.9 1710.2 -9.9 Mid 1842.6 -8.6 1747.6 -9.7 High 1879.8 -7.7 1784.8 -9.2 Low 1930.2 -7.2 1850.2 -8.5 Mid 1960.0 -7.5 1880.0 -7.7 High 1989.8 -8.5 1909.8 -7.2
Issue 1 COMPANY CONFIDENTIAL Page 2 –15
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
Service Tools and Service Concepts
Band Channel Freq. Attenuation RX Freq. Attenuation TX
Low 1932.6 -7.2 1852 -8.5
WCDMA Band
II
Mid 1960 -7.5 1880 -7.7 High 1987.4 -8.5 1907.4 -7.2 Low 871.6 -12.4 826.6 -15.9
WCDMA Band V
TX attenuation tolerance is +/- 1.0 dB RX attenuation tolerance is +/- 1.0 dB
Mid 880 -11.7 835 -15.1 High 891.4 -10.9 846.4 -14.1
RM-271 attenuation values with SA-130
Band Channel Freq. Attenuation RX Freq. Attenuation TX
Low 869.2 -9.5 824.2 -12.4
GSM 850
GSM 900
GSM 1800
Mid 881.6 -8.7 836.6 -11.6 High 893.8 -8.2 848.8 -10.8 Low 925.2 -7.8 880.2 -8.9 Mid 942.6 -7.9 897.6 -8.1 High 959.8 -7.8 914.8 -7.8 Low 1805.2 -9.7 1710.2 -9.7 Mid 1842.6 -9.3 1747.6 -9.9 High 1879.8 -8.7 1784.8 -9.7 Low 1930.2 -8.4 1850.2 -9.2
GSM 1900
WCDMA Band I
WCDMA Band V
TX attenuation tolerance is +/- 1.0 dB RX attenuation tolerance is +/- 1.0 dB
Mid 1960.0 -8.5 1880.0 -8.7 High 1989.8 -8.9 1909.8 -8.4 Low 2110.0 -14.1 1920.0 -8.5 Mid 2140.0 -13.4 1950.0 -8.5 High 2170.0 -12.5 1980.0 -8.6 Low 871.6 -9.5 826.6 -12.4 Mid 880 -8.7 835 -11.6 High 891.4 -8.2 846.4 -10.8
Page 2 –16 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Service Tools and Service Concepts

Attenuation values for CA-57RS

Band Channel Freq. Attenuation RX Freq. Attenuation TX
Low 869.2 0.3 824.2 0.3
GSM 850
GSM 900
GSM 1800
GSM 1900
WCDMA Band I
WCDMA Band
II
Mid 881.6 0.3 836.6 0.3 High 893.8 0.3 848.8 0.3 Low 925.2 0.3 880.2 0.3 Mid 942.6 0.3 897.6 0.3 High 959.8 0.3 914.8 0.3 Low 1805.2 0.5 1710.2 0.5 Mid 1842.6 0.5 1747.6 0.5 High 1879.8 0.5 1784.8 0.5 Low 1930.2 0.5 1850.2 0.5 Mid 1960.0 0.5 1880.0 0.5 High 1989.8 0.5 1909.8 0.5 Low 2110.0 0.5 1920.0 0.5 Mid 2140.0 0.5 1950.0 0.5 High 2170.0 0.5 1980.0 0.5 Low 1932.6 0.5 1852.6 0.5 Mid 1960 0.5 1880 0.5 High 1987.4 0.5 1907.4 0.5
WCDMA Band V
WLAN or
Bluetooth
GPS
Low 871.6 0.3 826.6 0.3 Mid 880 0.3 835 0.3 High 891.4 0.3 846.4 0.3
Low 2402 0.6 2402 0.6 Mid 2450 0.6 2450 0.6 High 2480 0.6 2480 0.6
1559 0.5 N/A
Test Frequency 1575.52 0.5 N/A
1610 0.5 N/A
Issue 1 COMPANY CONFIDENTIAL Page 2 –17
Copyright © 2007 Nokia. All rights reserved.

Service concepts

POS (Point of Sale) flash concept

RM-289; 276; 271
Service Tools and Service Concepts
Type Description
Product specific tools
BL-5C Battery
Other tools
FLS-5 POS flash dongle
PC with Phoenix service software
Cables
CA-101 Micro USB cable
Page 2 –18 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Service Tools and Service Concepts

Flash concept with FPS-10

Figure 2 Basic flash concept with FPS-10
Type Description
Product specific devices
FS-57 Flash adapter
Other devices
FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter
PC with Phoenix service software
Cables
XCS-4 Modular cable CA-35S Power cable
USB cable
Issue 1 COMPANY CONFIDENTIAL Page 2 –19
Copyright © 2007 Nokia. All rights reserved.

Flash concept with FPS-10 and SS-62

RM-289; 276; 271
Service Tools and Service Concepts
Type Description
Product specific devices
FS-57 Flash adapter
Other devices
CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base
PC with Phoenix service software
Cables
PCS-1 Power cable XCS-4 Modular cable
Standard USB cable USB cable
Page 2 –20 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Service Tools and Service Concepts

RF testing concept with RF coupler

Type Description
Product specific devices
FS-57 Flash adapter SA-130 RF coupler
Other devices
CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base
Measurement equipment PC with Phoenix service software
Cables
PCS-1 Power cable XCS-4 Modular cable XRS-6 RF cable
GPIB control cable
Issue 1 COMPANY CONFIDENTIAL Page 2 –21
Copyright © 2007 Nokia. All rights reserved.
Type Description
USB cable

Module jig service concept with smart card reader

RM-289; 276; 271
Service Tools and Service Concepts
Type Description
Product specific tools
MJ-134 Module jig
Other tools
CU-4 Control unit PKD-1 SW security device SX-4 Smart card
PC with Phoenix service software Smart card reader
Cables
DAU-9S MBUS cable PCS-1 Power cable XRS-6 RF cable
USB cable
Page 2 –22 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 Service Tools and Service Concepts

Module jig service concept

Type Description
Phone specific devices
MJ-134 Module jig
Other devices
CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SX-4 Smart card
PC with Phoenix service software Measurement equipment
Cables
PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable
USB cable GPIB control cable
Issue 1 COMPANY CONFIDENTIAL Page 2 –23
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
Service Tools and Service Concepts
(This page left intentionally blank.)
Page 2 –24 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
Nokia Customer Care
3 — BB Troubleshooting and
Manual Tuning Guide
Issue 1 COMPANY CONFIDENTIAL Page 3 –1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
(This page left intentionally blank.)
Page 3 –2 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide
Table of Contents
General BB troubleshooting guidelines ...............................................................................................................3–5
Phoenix self tests ...................................................................................................................................................3–5
ST_CURRENT_CONS_TEST troubleshooting.............................................................................................................3–7
ST_SLEEPCLK_FREQ_TEST troubleshooting.............................................................................................................3–8
ST_SLEEP_X_LOOP_TEST troubleshooting ..............................................................................................................3–9
ST_UEM_CBUS_IF_TEST troubleshooting ............................................................................................................. 3–11
Power and charging troubleshooting............................................................................................................... 3–12
Dead or jammed device troubleshooting.................................................................................................... 3–12
General power checking................................................................................................................................ 3–14
Hall sensor troubleshooting.......................................................................................................................... 3–16
Charging troubleshooting ............................................................................................................................. 3–17
Interface troubleshooting .................................................................................................................................. 3–18
Flash programming fault troubleshooting.................................................................................................. 3–18
Combo memory troubleshooting ................................................................................................................. 3–20
SD card troubleshooting................................................................................................................................ 3–20
USB interface troubleshooting...................................................................................................................... 3–22
SIM card troubleshooting .............................................................................................................................. 3–23
User interface troubleshooting.......................................................................................................................... 3–24
Keyboard troubleshooting ............................................................................................................................ 3–24
Power/end key troubleshooting................................................................................................................... 3–27
Display module troubleshooting.................................................................................................................. 3–28
General instructions for display troubleshooting.................................................................................. 3–28
Display troubleshooting ........................................................................................................................... 3–28
LED driver troubleshooting ...................................................................................................................... 3–33
Camera module troubleshooting....................................................................................................................... 3–33
Introduction to camera troubleshooting .................................................................................................... 3–33
Taking and evaluating test pictures with main camera ............................................................................ 3–34
Camera troubleshooting................................................................................................................................ 3–35
Camera and HWA hardware troubleshooting ............................................................................................. 3–35
Audio troubleshooting........................................................................................................................................ 3–37
Audio troubleshooting test instructions...................................................................................................... 3–37
Internal earpiece troubleshooting ............................................................................................................... 3–40
Internal microphone troubleshooting......................................................................................................... 3–41
Internal handsfree (IHF) troubleshooting.................................................................................................... 3–42
External microphone troubleshooting......................................................................................................... 3–43
External earpiece troubleshooting............................................................................................................... 3–44
Vibra troubleshooting.................................................................................................................................... 3–45
GPS troubleshooting (RM-289 only)................................................................................................................... 3–46
GPS layout and basic test points................................................................................................................... 3–46
GPS settings for Phoenix................................................................................................................................ 3–47
GPS control................................................................................................................................................. 3–47
Quick Test window.................................................................................................................................... 3–47
GPS RF test points........................................................................................................................................... 3–48
GPS failure troubleshooting flow ................................................................................................................. 3–49
GPS basic checks troubleshooting flow........................................................................................................ 3–50
Bluetooth troubleshooting................................................................................................................................. 3–52
Introduction to Bluetooth troubleshooting ................................................................................................ 3–52
Bluetooth settings for Phoenix..................................................................................................................... 3–52
Bluetooth self tests in Phoenix..................................................................................................................... 3–53
Bluetooth troubleshooting ........................................................................................................................... 3–55
Issue 1 COMPANY CONFIDENTIAL Page 3 –3
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Baseband manual tuning guide......................................................................................................................... 3–57
Certificate restoring for BB5 products.......................................................................................................... 3–57
Energy management calibration.................................................................................................................. 3–62
List of Tables
Table 7 Display module troubleshooting cases................................................................................................ 3–28
Table 8 Calibration value limits ......................................................................................................................... 3–63
List of Figures
Figure 3 Signal at J2217.........................................................................................................................................3–9
Figure 4 Signal at W2803 ................................................................................................................................... 3–10
Figure 5 Power up timing................................................................................................................................... 3–15
Figure 6 Flashing pic 1. Take single trig measurement for the rise of the BSI signal.................................. 3–19
Figure 7 Flashing pic 2. Take single trig measurement for the rise of the BSI signal.................................. 3–19
Figure 8 SIM power-up sequence ...................................................................................................................... 3–24
Figure 9 External input Ear out .......................................................................................................................... 3–38
Figure 10 External input HS_EAR_L out.............................................................................................................. 3–39
Figure 11 External input IHF out........................................................................................................................ 3–39
Figure 12 Vibra signals ....................................................................................................................................... 3–46
Figure 13 GPS Control dialog box....................................................................................................................... 3–47
Figure 14 GPS antenna test pads ....................................................................................................................... 3–49
Figure 15 GPS RF probe points ........................................................................................................................... 3–49
Figure 16 Bluetooth component layout............................................................................................................ 3–52
Figure 17 BER test result..................................................................................................................................... 3–53
Figure 18 Bluetooth self tests in Phoenix......................................................................................................... 3–54
Page 3 –4 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

General BB troubleshooting guidelines

If any component is replaced, retest or rerun the selftest. If Betty (N2300) or Vilma (N2200) is replaced, perform an EM calibration.

Phoenix self tests

Context
Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below.
If the phone is dead and you cannot perform the self tests, go to
Dead or jammed device troubleshooting.
Issue 1 COMPANY CONFIDENTIAL Page 3 –5
Copyright © 2007 Nokia. All rights reserved.
Troubleshooting flow
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –6 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

ST_CURRENT_CONS_TEST troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –7
Copyright © 2007 Nokia. All rights reserved.

ST_SLEEPCLK_FREQ_TEST troubleshooting

Troubleshooting flow
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –8 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

ST_SLEEP_X_LOOP_TEST troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –9
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Figure 3 Signal at J2217
Figure 4 Signal at W2803
Page 3 –10 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

ST_UEM_CBUS_IF_TEST troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –11
Copyright © 2007 Nokia. All rights reserved.

Power and charging troubleshooting

Dead or jammed device troubleshooting

Troubleshooting flow
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –12 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide
Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –13
Copyright © 2007 Nokia. All rights reserved.

General power checking

Check the following voltages:
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Signal name Regulator Sleep Idle Nominal
voltage
VIO AVILMA ON ON 1.82 Memory, I/Os,
VBACK AVILMA ON ON 2.5 Back-up
VSIM1 AVILMA ON ON 1.8/3.0 SIM card VDRAM AVILMA ON ON 1.82 SDRAM VAUX AVILMA OFF OFF 2.8 Display & hall
VANA AVILMA ON ON 2.5 Audio, some
VR1 AVILMA OFF ON 2.5 Crystal
VRFC AVILMA OFF ON 1.8 RAP3G
VRCP1 AVILMA OFF OFF 4.75 To RF parts RF active VREF AVILMA ON ON 1.35 RF reference
Main user Notes
IrDA, Display
battery
sensor
pull-ups
oscillators
converters
VCORE BETTY ON ON 1.05
1.25
1.35
1.40
VOUT BETTY OFF OFF 2.5 Not used Accessory
V2.8 TK63128B-G OFF OFF 2.850 Camera Disabled in
VDIG LM3677 OFF OFF 1.800 Camera Disabled in
VSD LP3929TMEX OFF OFF 2.850 MicroSD card Disabled in
VLED1 TK11891F-G OFF OFF 11.8V Main LCD
VLED2 TK11891F-G OFF OFF 5.7V 2nd LCD
See the following figure for the power up timing.
RAP3G digital
Backlight
Backlight
connected
sleep
sleep
sleep Disabled in
sleep Disabled in
sleep
Power up procedure
Power up procedure starts when the user presses and holds the power/end key.
Page 3 –14 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide
Figure 5 Power up timing
1 User presses the power/end key -> PWRONX is low. 2 Vilma activates Vana, VIO, VDRAM (1.8V), sleep oscillator and VR1 -> VCTCXO starts running, Digital ASIC
gets system clock, I/O buffers are powered, FLASH devices are powered. Vilma raises RstX signal to Betty.
3 Betty starts Vcore regulator immediately when RstX rises. Due to soft start this however may take up to
1 ms.
4 RF clock is stable. 5 After 16 ms Vilma releases PURX -> Digital ASICs start their boot sequence. RAP3G can switch SW controlled
regulators on/off, RAP3G controls sleeping by SleepX signal.
6 RAP3G is powered up.
Note: SleepX signal is raised at the beginning of start up procedure and it does not go to zero before
system is really ready to go to sleep. This differs from behaviour in previous generations.
Issue 1 COMPANY CONFIDENTIAL Page 3 –15
Copyright © 2007 Nokia. All rights reserved.

Hall sensor troubleshooting

Troubleshooting flow
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –16 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

Charging troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –17
Copyright © 2007 Nokia. All rights reserved.

Interface troubleshooting

Flash programming fault troubleshooting

Troubleshooting flow
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –18 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide
Figure 6 Flashing pic 1. Take single trig measurement for the rise of the BSI signal.
Figure 7 Flashing pic 2. Take single trig measurement for the rise of the BSI signal.
Issue 1 COMPANY CONFIDENTIAL Page 3 –19
Copyright © 2007 Nokia. All rights reserved.

Combo memory troubleshooting

Troubleshooting flow
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –20 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

SD card troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –21
Copyright © 2007 Nokia. All rights reserved.

USB interface troubleshooting

Troubleshooting flow
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –22 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

SIM card troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –23
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Figure 8 SIM power-up sequence

User interface troubleshooting

Keyboard troubleshooting

Context
There are two possible failure modes in the keyboard module:
• One or more keys are stuck, so that the key does not react when a keydome is pressed. This kind of failure is caused by mechanical reasons (dirt or corrosion).
• Malfunction of several keys at the same time; this happens when one or more rows or columns are failing (shortcut or open connection).
If the failure mode is not clear, start with the Keyboard test in Phoenix.
Page 3 –24 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide
Side keys troubleshooting
Issue 1 COMPANY CONFIDENTIAL Page 3 –25
Copyright © 2007 Nokia. All rights reserved.
Keys troubleshooting
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –26 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

Power/end key troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –27
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide

Display module troubleshooting

General instructions for display troubleshooting
Context
• The display is in a normal mode when the phone is in active use.
• Display is in a partial idle mode when the phone is in the screen saver mode.
• The operating modes of the display can be controlled with the help of
Table 7 Display module troubleshooting cases
Display blank There is no image on the display. The display looks
the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.
Image on the display not correct Image on the display can be corrupted or a part of
the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram.
Phoenix
.
Backlight dim or not working at all Backlight LED components are inside the display
module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone.
This means that in case the display is working (image OK), the backlight is faulty.
Visual defects (pixel) Pixel defects can be checked by controlling the
display with Phoenix. Use both colours, black and white, on a full screen.
The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.
Steps
1. Verify with a working display that the fault is not on the display module itself.
The display module cannot be repaired.
2. Check that the cellular engine is working normally.
i To check the functionality, connect the phone to a docking station. ii Start
3. Proceed to the display troubleshooting flowcharts.
Use the Display Test tool in
Phoenix
service software.
Phoenix
to find the detailed fault mode.
Display troubleshooting
Context
There are three different display fault cases;
Page 3 –28 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide
1 No backlights when image is on 2 No image when backlight is on 3 No backlight and no image
Note: When assembling/disassembling the phone, all grounding contacts between different levels
(display, display flex, display frame, hinge flex connector) must be checked in order to have them properly connected.
Issue 1 COMPANY CONFIDENTIAL Page 3 –29
Copyright © 2007 Nokia. All rights reserved.
Display troubleshooting 1
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –30 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide
Display troubleshooting 2
Issue 1 COMPANY CONFIDENTIAL Page 3 –31
Copyright © 2007 Nokia. All rights reserved.
Display troubleshooting 3
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –32 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide
LED driver troubleshooting
Troubleshooting flow

Camera module troubleshooting

Introduction to camera troubleshooting

Bad conditions often cause bad pictures. Therefore, the camera operation has to be checked in constant conditions or by using a second, known-to-be-good Nokia device as reference. Image quality is hard to measure quantitatively, and the difference between a good and a bad picture can be small. Some training or experience may be needed to detect what is actually wrong.
When checking for possible errors in camera functionality, knowing what error is suspected significantly helps the testing by narrowing down the amount of test cases. The following types of image quality problems are common:
Issue 1 COMPANY CONFIDENTIAL Page 3 –33
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
• Dust (black spots)
• Lack of sharpness
• Bit errors

Taking and evaluating test pictures with main camera

When
• Avoid bright fluorescent light, 50/60Hz electrical network or high artificial illumination levels
• If the phone is hot, let it rest for a while before taking the picture
• Make sure the optical system is clean
• Use highest possible resolution
• Make sure the light is sufficient (bright office lightning)
• Do not take the picture towards light source
• Hold the phone as still as possible when taking the picture
• Pictures should be taken both at infinity ~>2m and at macro distance ~10-15 cm in order to verify auto
When
• The center of the picture is sharper than the edges
• If phone has auto focus: Remember that the white focussing frame which appears when the camera button
• The image may be blurred, though it does not show in the viewfinder
• Analyse the picture from your PC monitor, full colour setting is recommended
• If possible, compare with a picture of the same motive taken with a similar Nokia device
taking
focus functionality
evaluating
is pressed halfway down, must turn green for auto focus lock. If the frame turns red, the camera is not focussed!
a test picture, remember the following:
a test picture, remember the following:
Page 3 –34 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

Camera troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –35
Copyright © 2007 Nokia. All rights reserved.

Camera and HWA hardware troubleshooting

Troubleshooting flow
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –36 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

Audio troubleshooting

Audio troubleshooting test instructions

Differential external earpiece and internal earpiece outputs can be measured either with a single-ended or a differential probe.
When measuring with a single-ended probe each output is measured against the ground. The input signal for each loop test is single-ended.
Required equipment
The following equipment is needed for the tests:
• Oscilloscope
• Function generator (sine waveform)
• 'Active speaker' or 'speaker and power amplifier'
• Phoenix service software
• Battery voltage 3.7V
Test procedure
Audio can be tested using the Phoenix audio routings option. Three different audio loop paths can be activated:
• External microphone to Internal earpiece
• External microphone to Internal handsfree speaker
• External microphone to External earpiece Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test.
Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test are presented in the following table.
Phoenix audio loop tests and test results
The results presented in the table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory
during measurement causes a significant drop in measured quantities.
Loop test Input
terminal
External Mic to External Earpiece
XMICP and GND
Output
terminal
HS_Ear_L and GND
Path
gain [dB]
(fixed)
0.8 1000 1100mV 0.5 N/A
Input
voltage
[mVp-p]
Differential
output
voltage
[mVp-p]
Output
DC level
[V]
Output
current
[mA]
External Mic to Internal Earpiece
Issue 1 COMPANY CONFIDENTIAL Page 3 –37
XMICP and GND
EarP and GND
EarN and GND
Copyright © 2007 Nokia. All rights reserved.
-0.5 1000 940mV 1.2 N/A
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Loop test Input
terminal
External Mic to Internal handsfree
XMICP and GND
Measurement data
Output
terminal
B2101 pads N/A 1000 Square with
Path
gain [dB]
(fixed)
Input
voltage
[mVp-p]
Differential
output
voltage
[mVp-p]
amplitude equal to VBAT
Output
DC level
[V]
1.9 N/A
Output
current
[mA]
Figure 9 External input Ear out
Page 3 –38 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide
Figure 10 External input HS_EAR_L out
Figure 11 External input IHF out
Issue 1 COMPANY CONFIDENTIAL Page 3 –39
Copyright © 2007 Nokia. All rights reserved.

Internal earpiece troubleshooting

Troubleshooting flow
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –40 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

Internal microphone troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –41
Copyright © 2007 Nokia. All rights reserved.

Internal handsfree (IHF) troubleshooting

Troubleshooting flow
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –42 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

External microphone troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –43
Copyright © 2007 Nokia. All rights reserved.

External earpiece troubleshooting

Troubleshooting flow
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –44 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

Vibra troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –45
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide

GPS troubleshooting (RM-289 only)

GPS layout and basic test points

Figure 12 Vibra signals
VBat, ASIC internal LDO voltages, and clocks are available as shown in figure above.
Page 3 –46 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

GPS settings for Phoenix

GPS control
Context
Use the following to test GPS using Phoenix.
Steps
1. Start Phoenix service software.
2. From the File menu, select Scan Product and check that the correct product version is displayed.
3. From the Testing menu, select GPS Control. This opens up
figure below, and enables the GPS.
GPS Control
dialogue box, as shown in the
Figure 13 GPS Control dialog box
Select Idle to confirm the GPS is enabled and is in idle mode; at this point all clocks should be present, GPS_En_Reset & SleepX should be high, and Vdd_Dig, Vcc_TCXO & Vcc_PLL/VCO will be present.
Receiver On turns on all RF sections of the ASIC and so all LDOs will be on. These checks are part of GPS
basic checks troubleshooting flow (page 3–50).
Quick Test window
The
Quick Test
correct and click Start Test. (Select Help for further information). This test will perform 3 tests in one; Self Test, Oscillator Test and CW Test, and will provide a Pass/Fail response.
It also contains a Receiver On button. These checks are part of GPS troubleshooting flow (page 3–49).
Issue 1 COMPANY CONFIDENTIAL Page 3 –47
window has all the necessary functionality for GPS troubleshooting. Ensure the test setup is
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide

GPS RF test points

The GPS antenna is located on the top side as shown in the figure below. Performing a radiated CW test will confirm that the antenna is working correctly.
In order to probe GPS RF test points, inject 1575.52 MHz tone @ -50dBm at the GPS antenna test connector and select Receiver On, then probe the GPS RF test points as shown in figure "GPS RF probe points". Compare RF levels with a known reference phone.
Page 3 –48 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide
Figure 14 GPS antenna test pads
Figure 15 GPS RF probe points

GPS failure troubleshooting flow

Context
GPS troubleshooting is broken down into two parts: general GPS failure & GPS basic checks. The GPS failure troubleshooting flow can be followed and, where applicable, will feed into the Basic checks troubleshooting flow.
Issue 1 COMPANY CONFIDENTIAL Page 3 –49
Copyright © 2007 Nokia. All rights reserved.
Troubleshooting flow
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide
Page 3 –50 COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271 BB Troubleshooting and Manual Tuning Guide

GPS basic checks troubleshooting flow

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –51
Copyright © 2007 Nokia. All rights reserved.
RM-289; 276; 271
BB Troubleshooting and Manual Tuning Guide

Bluetooth troubleshooting

Introduction to Bluetooth troubleshooting

There are two main Bluetooth problems that can occur:
Problem Description
Detachment of the BT antenna. This would most likely happen if the device has
been dropped repeatedly to the ground. It could cause the BT antenna to become loose or partially detached from the PWB. (see next page for details about BT antenna HW and Mechanics)
A malfunction in the BT ASIC, BB ASICs or Phone’s BT SMD components.
The main issue is to find out if the problem is related to the BT antenna or related to the BT system or the phone’s BB and then replace/fix the faulty component.
This is unpredictable and could have many causes i.e. SW or HW related.
Figure 16 Bluetooth component layout

Bluetooth settings for Phoenix

Steps
1. Start
2. From the File menu, choose Open Product, and then choose the correct type designator from the
3. Place the phone to a flash adapter in the local mode.
4. Choose TestingBluetooth LOCALS .
Page 3 –52 COMPANY CONFIDENTIAL Issue 1
Phoenix
Product list.
service software.
Copyright © 2007 Nokia. All rights reserved.
Loading...