Nokia 6500c Service Manual Level 3-4

Nokia Customer Care

Service Manual

RM-265 (6500 classic)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Amendment Record Sheet

Amendment No Date Inserted By Comments

Original issue 09/2007 J Bryman Finalised by G Rudh

RM-265

Page ii COMPANY CONFIDENTIAL Issue 1

RM-265 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

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RM-265

Warnings and cautions

Warnings

• IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

• THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

• OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

• BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

• Servicing and alignment must be undertaken by qualified personnel only.

• Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

• Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

• Use only approved components as specified in the parts list.

• Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

• Ensure all cables and wires are repositioned correctly.

• Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

• During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 1

RM-265 For your safety

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

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RM-265

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

• Keep the phone and all its parts and accessories out of the reach of small children.

• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

• Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

• Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

• Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

• Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Page vi COMPANY CONFIDENTIAL Issue 1

RM-265 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

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RM-265

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the

product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 1

RM-265 Company Policy

Company Policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

• Title of the Document + Issue Number/Date of publication

• Latest Amendment Number (if applicable)

• Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

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Company Policy

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RM-265 6500 classic Service Manual Structure

6500 classic Service Manual Structure

1 General information 2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module Glossary

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RM-265

6500 classic Service Manual Structure

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Nokia Customer Care

1 — General information

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General information

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RM-265 General information

Table of Contents

Product selection....................................................................................................................................................1–5

Phone features .......................................................................................................................................................1–5

User interface and software features...................................................................................................................1–6

Accessories..............................................................................................................................................................1–6

Technical specifications.........................................................................................................................................1–7

General specifications.......................................................................................................................................1–7

Battery endurance.............................................................................................................................................1–7

List of Tables

Table 1 Battery and chargers ................................................................................................................................1–6

Table 2 Car accessories ..........................................................................................................................................1–6

Table 3 Headsets ....................................................................................................................................................1–7

Table 4 Data cables ................................................................................................................................................1–7

List of Figures

Figure 1 RM-265 (Nokia 6500 classic) product picture.......................................................................................1–5

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General information

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RM-265 General information

Product selection

RM-265 (Nokia 6500) is a WCDMA/GSM dual mode phone, supporting WCDMA 850/2100 bands and EGSM850/900/1800/1900 bands.

Figure 1 RM-265 (Nokia 6500 classic) product picture

Phone features

Display and keypad features

• 2” 240x320 pixel, 16M color display (30.6mm x 40.8mm active area)

• 5-way , navi-key (soft-keys, call and end keys)

Hardware features

• 2.0-megapixel camera landscape mode and 8x digital zoom and flash

• Micro USB port for headset, charging and data transfer (USB 2.0)

• Bluetooth (version 2.0)

• Music player

• Internal vibrator

• Plug-in SIM (1.8 V and 3.0 V)

• 1GB internal memory (no memory card)

RF features

• WCDMA Band I (2100) & V (850)

• GSM/EDGE 850/900/1800/1900

• EDGE: MSC 10

• GPRS: MSC 32

• HSCSD

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• CSD

User interface and software features

Selection of software applications and services

• Video streaming and recording

• XHTML browsing over TCP/IP

• SAIC

• Themes (wallpapers, icons, colors)

• Music Player supporting MP3, MP4, AAC, eAAC+

• Flight mode

• OMA DRM 2.0 (Digital Right Management)

• OMA MMS 1.2, MMS Conformance 3.0, AMR and SMIL

• OMA Client Provisioning v1.1

• Java

• Video playback

• 64 polyphonic ringing tones

• WAP 2.0, XHTML browser over HTTP/TCP/IP stack

• SyncML (local and remote)

• Nokia PC Suite

RM-265

General information

Accessories

Sales package contents

• Nokia 6500 phone

• Nokia Battery BP-6P

• Nokia Charger: AC-6, Mobile DC-6

• Nokia wired headset: HS-82

• User Guide

Table 1 Battery and chargers

Type Name

Note: This phone is charged through the micro USB port. It can also be charged via a data cable CA-101

connected to the micro USB port and in the other end to the USB port of a PC. DC-6 Compact charger AC-6 Charger BP-6C Battery 850 mAh Li-Ion

Table 2 Car accessories

Type Name

CK-15W

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RM-265 General information

Type Name

Wired

HS-82 Headset (wired)

Wireless

BH-100 Wireless headset BH-500 Wireless headset BH-5XX Wireless headset BH-60X Wireless headset HS-89W Wireless headset HS-25W Wireless headset HS-72W Wireless headset HS-76W Wireless headset

Table 3 Headsets

Table 4 Data cables

Type Name

CA-101 Micro USB cable

Technical specifications

General specifications

Unit Dimension (mm) Weight (g) Volume (cc)

Transceiver with BP-6P

109.8 x 45 x 9.6 94 47 850 mAh Li-Ion battery pack

Battery endurance

Battery NMP Talk time NMP Standby time

BP-6P 850 mAh Li-ion Up to 5.5 Hours 12.5 Days

Note: Variation in operation times will occur depending on SIM card, network settings and usage.

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General information

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Nokia Customer Care

2 — Service Devices and

Service Concepts

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Service Devices and Service Concepts

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RM-265 Service Devices and Service Concepts

Table of Contents

Service devices........................................................................................................................................................2–5

Product specific devices....................................................................................................................................2–5

FS-60..............................................................................................................................................................2–5

MJ-146 ...........................................................................................................................................................2–5

RJ-181 ............................................................................................................................................................2–5

SA-136 ...........................................................................................................................................................2–6

General devices..................................................................................................................................................2–6

CU-4................................................................................................................................................................2–7

FLS-5 ..............................................................................................................................................................2–8

FPS-10............................................................................................................................................................2–8

JBT-9 ..............................................................................................................................................................2–8

JXS-1...............................................................................................................................................................2–9

PK-1................................................................................................................................................................2–9

PKD-1 .............................................................................................................................................................2–9

RJ-157 ............................................................................................................................................................2–9

RJ-160 ......................................................................................................................................................... 2–10

RJ-169 ......................................................................................................................................................... 2–10

RJ-71 ........................................................................................................................................................... 2–10

RJ-73 ........................................................................................................................................................... 2–10

RJ-93 ........................................................................................................................................................... 2–11

SPS-1........................................................................................................................................................... 2–11

SRT-6........................................................................................................................................................... 2–11

SS-46........................................................................................................................................................... 2–11

SS-62........................................................................................................................................................... 2–12

ST-26........................................................................................................................................................... 2–12

ST-29........................................................................................................................................................... 2–12

ST-40........................................................................................................................................................... 2–12

ST-55........................................................................................................................................................... 2–12

ST-55........................................................................................................................................................... 2–13

ST-59........................................................................................................................................................... 2–13

SX-4............................................................................................................................................................. 2–13

Cables............................................................................................................................................................... 2–13

CA-101 ........................................................................................................................................................ 2–13

CA-31D ........................................................................................................................................................ 2–14

CA-35S......................................................................................................................................................... 2–14

PCS-1........................................................................................................................................................... 2–14

XCS-4........................................................................................................................................................... 2–15

XRF-1........................................................................................................................................................... 2–15

Service concepts .................................................................................................................................................. 2–15

POS (Point of Sale) flash concept .................................................................................................................. 2–15

Flash concept with FPS-10............................................................................................................................. 2–16

CU-4 flash concept with FPS-10..................................................................................................................... 2–17

Module jig service concept............................................................................................................................ 2–18

RF testing concept with RF coupler .............................................................................................................. 2–19

Service concept for RF testing and RF/BB tuning........................................................................................ 2–20

List of Figures

Figure 2 POS flash concept ................................................................................................................................. 2–15

Figure 3 Basic flash concept with FPS-10.......................................................................................................... 2–16

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RM-265

Service Devices and Service Concepts

Figure 4 CU-4 flash concept with FPS-10........................................................................................................... 2–17

Figure 5 Module jig service concept .................................................................................................................. 2–18

Figure 6 RF testing concept with RF coupler .................................................................................................... 2–19

Figure 7 Service concept for RF testing and RF/BB tuning .............................................................................. 2–20

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RM-265 Service Devices and Service Concepts

Service devices

Product specific devices

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-265, refer to various concepts.

FS-60 Flash adapter

• FS-60 is equipped with a clip interlock system

• provides standardised interface towards Control Unit

• provides RF connection using coupler

• multiplexing between USB and FBUS media, controlled by VUSB

MJ-146 Module jig MJ-146 is meant for component level troubleshooting.

The jig includes an RF interface for GSM, WCDMA and Bluetooth. In addition, it has the following features:

• Provides mechanical interface with the engine module

• Provides galvanic connection to all needed test pads in module

• Multiplexing between USB and FBUS media, controlled by Vusb

• MMC interface

• Duplicated SIM connector

• Connector for control unit

• Access for AV- and USB connectors

Note: Be careful when closing the jig, not to harm the display

with the screws on the jig!

RJ-181 Rework jig RJ-181 is a jig used for soldering and as a rework jig for the engine

module.

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RM-265

Service Devices and Service Concepts

SA-136 RF coupler SA-136 is an RF coupler for WCDMA and GSM RF testing. It is used

together with SS-46 and SS-62. The following table shows attenuations from the antenna pads of the

mobile terminal to the SMA connectors of SA-136:

•

Frequency Att. (dB)

GSM850 TX Low: 6,5 Mid: 5,7 High: 5,0 GSM850 RX Low: 4,2 Mid: 4,0 High: 3,9 GSM900 TX Low: 4,0 Mid: 3,8 High: 3,7 GSM900 RX Low: 4,1 Mid: 4,9 High: 5,9 GSM1800 TX Low: 6,0 Mid: 5,3 High: 4,8 GSM1800 RX Low: 4,7 Mid: 4,6 High: 4,3 GSM1900 TX Low: 4,5 Mid: 4,2 High: 4,1 GSM1900 RX Low: 4,2 Mid: 4,0 High: 4,2 WCDMA850 TX Low: 6,2 Mid: 5,7 High: 5,1 WCDMA850 RX Low: 4,2 Mid: 4,1 High: 3,9 WCDMA1920 TX Low: 4,2 Mid: 4,0 High: 4,0 WCDMA1920 RX Low: 5,0 Mid: 4,9 High: 4,8

General devices

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-265, refer to various concepts.

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RM-265 Service Devices and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

• software controlled via USB

• EM calibration function

• Forwards FBUS/Flashbus traffic to/from terminal

• Forwards USB traffic to/from terminal

• software controlled BSI values

• regulated VBATT voltage

• 2 x USB2.0 connector (Hub)

• FBUS and USB connections supported When using CU-4, note the special order of connecting cables and

other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

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RM-265

Service Devices and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PKD-1.

FPS-10 Flash prommer FPS-10 interfaces with:

• PC

• Control unit

• Flash adapter

• Smart card FPS-10 flash prommer features:

• Flash functionality for BB5 and DCT-4 terminals

• Smart Card reader for SX-2 or SX-4

• USB traffic forwarding

• USB to FBUS/Flashbus conversion

• LAN to FBUS/Flashbus and USB conversion

• Vusb output switchable by PC command FPS-10 sales package includes:

• FPS-10 prommer

• Power Supply with 5 country specific cords

• USB cable

Note: FPS-21 is substitute FPS-10 if FPS-10 has not been set

up.

JBT-9 Bluetooth test and

interface box (sales package)

The JBT-9 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .

Sales package includes:

• JBT-9 test box

• Installation and warranty information

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RM-265 Service Devices and Service Concepts

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal.

The shield box is not an active device, it contains only passive filtering components for RF attenuation.

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle. PKD-1 SW security device

SW security device is a piece of hardware enabling the use of the service software when connected to the parallel (LPT) port of the PC.

Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the

device if needed.

RJ-157 Rework jig RJ-157 is a jig used for soldering and as a rework jig for the engine

module. It is used together with the ST-55 stencil.

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RM-265

Service Devices and Service Concepts

RJ-160 Rework jig RJ-160 is a rework jig used when servicing the WCDMA duplexer

(Z7541). It is used together with the ST-55 stencil.

RJ-169 Rework jig RJ-169 is a jig used for soldering and as a rework jig for the engine

module. It is used together with the ST-59 stencil.

RJ-71 Rework jig RJ-71 is a rework jig used with ST-26 rework stencil.

RJ-73 Rework jig RJ-73 is a rework jig used with ST-29.

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