Nokia 6303i classic, RM638 Service Manual

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Nokia Customer Care

Service Manual

RM-638 (Nokia 6303i classic; L3&4)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 12/2009 MT

RM-638

Page ii COMPANY CONFIDENTIAL Issue 1

RM-638 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 1 COMPANY CONFIDENTIAL Page iii

RM-638

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

•

Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

•

Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

•

Ensure all cables and wires are repositioned correctly.

•

During testing never activate the GSM transmitter without a proper antenna load, otherwise the GSM PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 1

RM-638 For your safety

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

Issue 1 COMPANY CONFIDENTIAL Page v

RM-638

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

•

Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

•

Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

•

Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Page vi COMPANY CONFIDENTIAL Issue 1

RM-638 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Issue 1 COMPANY CONFIDENTIAL Page vii

RM-638

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 1

RM-638 Company policy

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Issue 1 COMPANY CONFIDENTIAL Page ix

RM-638

Company policy

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Page x COMPANY CONFIDENTIAL Issue 1

RM-638 Nokia 6303i classic; L3&4 Service Manual Structure

Nokia 6303i classic; L3&4 Service Manual Structure

1 General information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF Troubleshooting 5 System Module and User Interface Glossary

Issue 1 COMPANY CONFIDENTIAL Page xi

RM-638

Nokia 6303i classic; L3&4 Service Manual Structure

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Page xii COMPANY CONFIDENTIAL Issue 1

Nokia Customer Care

1 — General information

Issue 1 COMPANY CONFIDENTIAL Page 1 –1

RM-638

General information

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Page 1 –2 COMPANY CONFIDENTIAL Issue 1

RM-638 General information

Table of Contents

Product selection....................................................................................................................................................1–5

Product features and sales package.....................................................................................................................1–5

Product and module list ........................................................................................................................................1–7

Mobile enhancements............................................................................................................................................1–7

Technical specifications...................................................................................................................................... 1–10

General specifications.................................................................................................................................... 1–10

Battery endurance.......................................................................................................................................... 1–10

Main RF characteristics for GSM900/1800/1900 (triband) and EDGE phones........................................... 1–11

Environmental conditions ............................................................................................................................. 1–11

List of Tables

Table 1 Audio..........................................................................................................................................................1–7

Table 2 Car...............................................................................................................................................................1–9

Table 3 Data ............................................................................................................................................................1–9

Table 4 Music ..........................................................................................................................................................1–9

Table 5 Power...................................................................................................................................................... 1–10

Table 6 Main RF characteristics.......................................................................................................................... 1–11

List of Figures

Figure 1 View of RM-638........................................................................................................................................1–5

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RM-638

General information

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Page 1 –4 COMPANY CONFIDENTIAL Issue 1

RM-638 General information

Product selection

RM-638 is a GSM triband handportable phone, supporting EGSM 900/1800/1900 bands and GPRS/EGPRS data bearers.

For GPRS/EGPRS networks RM-638 is a Class B EGPRS MSC 32 (5 Rx + 3 Tx, max sum 6), which means a maximum downlink speed of 296 kbit/s and uplink speed of 177.6 kbit/s. RM-638 also supports Dual Transfer Mode (DTM) for simultaneous voice and packet data connection in GSM/EDGE networks; simple class A, multi slot class 11, (4 Rx + 3 Tx, max sum 5), downlink speed of 177.6 kbit/s and uplink speed of 118.4 kbit/s.

RM-638 is an MMS (Multimedia Messaging Service) enabled multimedia device. The MMS implementation follows the OMA MMS standard release 1.3. RM-638 also supports Bluetooth 2.1 standard with stereo audio profiles.

RM-638 has a large 2.2’’ QVGA (320 x 240 pixels) TFT main display with 16.7 million colors. The device also has a 3.2 Megapixel EDOF camera with a dual LED flash and a 4x smooth digital zoom.

RM-638 supports the 3rd generation S40 UI and S40 OSS web browser, which brings desktop-like Web browsing experience to mobile devices.

RM-638 also supports MIDP Java 2.1, providing a good platform for compelling 3rd party applications.

Figure 1 View of RM-638

Product features and sales package

Bearers and transport

•

GSM/EDGE Class B, Multi slot class 32

•

GPRS/EGPRS Class B, Multi slot class 32

•

GSM/EDGE Dual Transfer Mode (DTM) class A, multi slot class 11

Issue 1 COMPANY CONFIDENTIAL Page 1 –5

General information

•

DARP (SAIC version 2)

Connectivity

•

Bluetooth 2.1 with stereo audio profiles

•

USB2.0 Full Speed with micro USB interface

•

MicroSD memory card - support up to 8 GB (hotswap)

•

Micro USB connector

•

3.5 mm AV connector

•

2.0 mm DC charger plug

Display

•

Large 2.2’’ QVGA (320 x 240 pixels) TFT display with 16.7 million colors

Imaging and video

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Integrated 3.2 Megapixel EDOF (Extended Depth of Field) camera with a dual LED flash, NIPS and a 4x smooth digital zoom

•

Video recording in VGA, CIF, QCIF and subQCIF (15fps)

•

Video player with 3GPP H.263 playback and streaming, recording and MPEG4 playback

RM-638

Music

•

Music Player supporting MP3, MP4, AAC, AAC+, enhanced AAC+, H.263, H.264

•

Ring tones: Video, WAV, MP3, AAC, eAAC+ and 64 polyphonic ringing tones

•

FM stereo radio

Productivity

Context management

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OMA DRM version 2.0

•

Organizer (Calendar + To-Do + Active Notes)

•

PC Suite

•

Active Standby

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Local/remote SyncML data sync

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Web Browser (OSS), Java ™ MIDP 2.1, XHTML browsing over TCP/IP

Messaging

•

Email: Max. message size is 600 kB (sending & receiving)

•

OMA MMS 1.3 (600 kB MMS size)

•

Audio Messaging (AMS)

•

Instant Messaging

Voice

•

Speech codec support for HR, FR, EFR and AMR

Add-on software framework

•

Nokia Series 40, 3rd edition

•

Java: MIDP2.1

Page 1 –6 COMPANY CONFIDENTIAL Issue 1

RM-638 General information

Additional features

•

Vibrating alert

•

Reminder light

•

Nokia Maps 1.2 support

Sales package

•

Transceiver RM-638

•

Battery (BL-5CT/1050 mAh)

•

Nokia charger: AC-8E, AC-15X (AC-8C and CA-101 for China; AC-8N for India)

•

Nokia wired stereo headset (WH-102)

•

2 GB MicroSD card (MU-37)

•

USB data cable (CA-101D)

•

User Guide

Product and module list

Module name Type code Notes

Main PWB 3FJA Flash PWB 2AHA

Mobile enhancements

Table 1 Audio

Enhancement Type

Audio Adapter (2.5 to 3.5 mm) AD-52 Wired headsets HS-16

HS-41 HS-44 (+ AD-45) HS-45 (+ AD-54) HS-48 WH-102 WH-201 WH-500 WH-600 WH-700 WH-800

Issue 1 COMPANY CONFIDENTIAL Page 1 –7

Enhancement Type

Wireless headsets BH-101

BH-102 BH-103 BH-104 BH-200 BH-201 BH-202 BH-208 BH-212 BH-213 BH-215 BH-216

RM-638

General information

BH-301 BH-501 BH-504 BH-505 BH-600 BH-602 BH-604 BH-606 BH-700 BH-703 BH-800 BH-803 BH-804 BH-900 BH-902 BH-903 BH-904

Page 1 –8 COMPANY CONFIDENTIAL Issue 1

RM-638 General information

Table 2 Car

Enhancement Type

Car installation kit CK-100

CK-300 CK-600 CK-7W

CK-15W Nokia 500 Auto Navigation PD-14 Universal holder CR-39

CR-82

CR-99

CR-112

HH-12

HH-17 Wireless plug-in car handsfree HF-33W

HF-200

HF-300

HF-310

HF-510

Table 3 Data

Enhancement Type

MicroSD card, 256 MB MU-27 MicroSD card, 512 MB MU-28 MicroSD card, 1 GB MU-22 MicroSD card, 2 GB MU-37 MicroSD card, 4 GB MU-41 MicroSD card, 8 GB MU-43 Wireless GPS Module LD-4W

Table 4 Music

Enhancement Type

Wired music speakers MD-4

MD-6 MD-8

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RM-638

General information

Enhancement Type

Wireless music speakers MD-5W

MD-7W

Table 5 Power

Enhancement Type

Note: This phone is charged through the smaller charger Nokia standard interface (2.0 mm plug).

The standard 3.5 mm charger can be used together with the CA-44 charger adapter.

Battery 1050 mAh Li-Ion BL-5CT First aid charger DC-8 Mobile charger DC-4

DC-9 DC-11

Travel charger AC-4

AC-5 AC-8

AC-15X USB charger AC-6C USB Charger Adapter Cable CA-100

CA-100C

CA-101, CA-101D

CA-126 Charger adapter CA-44

Technical specifications

General specifications

Unit Dimension (mm) Weight (g) Volume (cc)

Transceiver with BL-5CT 1050 mAh Li-Ion battery pack

108.8 x 46.2 x 11.7 96 57

Battery endurance

Battery Talk time Stand-by time

BL-5CT 1050 mAh Li-ion Up to 8 h Up to 450 h

Note: Variation in operation times will occur depending on SIM card, network settings and usage.

Page 1 –10 COMPANY CONFIDENTIAL Issue 1

RM-638 General information

Main RF characteristics for GSM900/1800/1900 (triband) and EDGE phones

Table 6 Main RF characteristics

Parameter Unit

Cellular system EGSM900, GSM1800/1900 and EDGE Rx frequency band EGSM900: 925 - 960 MHz

GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz

Tx frequency band EGSM900: 880 - 915 MHz

GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz

Output power GSM900: +5 … +33dBm/3.2mW … 2W

GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W

EDGE output power EDGE900: +5 … +29dBm/3.2mW … 794mW

EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW

Number of RF channels GSM900: 194

GSM1800: 374

GSM1900: 299 Channel spacing 200 kHz Number of Tx power levels GSM900: 15

GSM1800: 16

GSM1900: 16 Number of EDGE Tx power levels GSM900 EDGE: 12

GSM1800 EDGE: 14

GSM1900 EDGE: 14

Environmental conditions

Temperature conditions

Environmental condition Ambient temperature Notes

Normal operation Reduced performance

Issue 1 COMPANY CONFIDENTIAL Page 1 –11

-15oC...+55oC

-25oC...-15oC +55oC...+70oC

Specifications fulfilled Operational for shorts periods

only

General information

Environmental condition Ambient temperature Notes

RM-638

Intermittent operation

No operation or storage

Charging allowed Long term storage conditions

-40oC...-15oC +70oC...+85 oC

<-40oC...>+85oC

-25oC...+50oC 0oC...+85oC

Operation not guaranteed but an attempt to operate does not damage the phone.

No storage or operation: an attempt may damage the phone.

Humidity

Relative humidity range is 5...95%. The HW module is not protected against water. Condensed or splashed water might cause malfunction. Any

submerge of the phone will cause permanent damage. Long-term high humidity, with condensation, will cause permanent damage because of corrosion.

Vibration

The module should withstand the following vibrations:

•

5 - 10 Hz; +10dB / octave

•

10 - 50 Hz; 5.58 m2 / s3 (0.0558 g2/ Hz)

•

50 - 300 Hz; - 10 dB / octave

ESD strength

Conducted discharge is 8 kV (>10 discharges) and air contact 15 kV ( >10 discharges ). The standard for electrostatic discharge is IEC 61000-4-2, and this device fulfils level 4 requirements.

RoHS

This device uses RoHS compliant components and lead-free soldering process.

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Nokia Customer Care

2 — Service Tools and Service

Concepts

Issue 1 COMPANY CONFIDENTIAL Page 2 –1

RM-638

Service Tools and Service Concepts

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RM-638 Service Tools and Service Concepts

Table of Contents

Service tools............................................................................................................................................................2–5

Product specific tools........................................................................................................................................2–5

FS-121............................................................................................................................................................2–5

MJ-240 ...........................................................................................................................................................2–5

General tools......................................................................................................................................................2–5

AC-35..............................................................................................................................................................2–5

ACF-8..............................................................................................................................................................2–6

CU-4................................................................................................................................................................2–7

FLS-5 ..............................................................................................................................................................2–8

FPS-21............................................................................................................................................................2–8

PK-1................................................................................................................................................................2–9

RJ-230 ............................................................................................................................................................2–9

SB-6................................................................................................................................................................2–9

SRT-6..............................................................................................................................................................2–9

SS-46..............................................................................................................................................................2–9

SS-62........................................................................................................................................................... 2–10

SS-88........................................................................................................................................................... 2–10

SS-93........................................................................................................................................................... 2–10

SX-4............................................................................................................................................................. 2–10

Cables............................................................................................................................................................... 2–10

CA-101 ........................................................................................................................................................ 2–10

CA-128RS .................................................................................................................................................... 2–11

CA-31D ........................................................................................................................................................ 2–11

CA-89DS ...................................................................................................................................................... 2–11

DAU-9S........................................................................................................................................................ 2–12

PCS-1........................................................................................................................................................... 2–12

XRS-6........................................................................................................................................................... 2–12

Service concepts .................................................................................................................................................. 2–13

POS (Point of Sale) flash concept .................................................................................................................. 2–13

Flash concept with FPS-21............................................................................................................................. 2–14

CU-4 flash concept with FPS-21..................................................................................................................... 2–15

Module jig service concept............................................................................................................................ 2–16

Service concept for RF testing and RF/BB tuning........................................................................................ 2–17

Bluetooth testing concept with SB-6 ........................................................................................................... 2–18

List of Tables

Table 7 Attenuation values ................................................................................................................................ 2–11

List of Figures

Figure 2 POS flash concept ................................................................................................................................. 2–13

Figure 3 Basic flash concept with FPS-21.......................................................................................................... 2–14

Figure 4 CU-4 flash concept with FPS-21........................................................................................................... 2–15

Figure 5 Module jig service concept .................................................................................................................. 2–16

Figure 6 Service concept for RF testing and RF/BB tuning .............................................................................. 2–17

Figure 7 Service concept for RF testing and RF/BB tuning .............................................................................. 2–18

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RM-638

Service Tools and Service Concepts

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RM-638 Service Tools and Service Concepts

Service tools

Product specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-638. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

FS-121 Flash adapter

•

FS-121 is equipped with a clip interlock system

•

Provides standardised interface towards Control Unit

•

Provides RF connection using coupler

•

Multiplexing between USB and FBUS media, controlled by VUSB

MJ-240 Module jig MJ-240 is meant for component level troubleshooting.

The jig includes an RF interface for GSM and Bluetooth. In addition, it has the following features:

•

Provides mechanical interface with the engine module

•

Provides galvanic connection to all needed test pads in module

•

Multiplexing between USB and FBUS media, controlled by Vusb

•

MMC interface

•

Duplicated SIM connector

•

Connector for control unit

•

Access for AV- and USB connectors

General tools

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

package. Input 100V…230V 50Hz…60Hz, output voltage of 12 V and output

current up to 3 A.

Issue 1 COMPANY CONFIDENTIAL Page 2 –5

Service Tools and Service Concepts

ACF-8 Universal power

supply

The ACF-8 universal power supply is used to power FLS-5.

RM-638

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RM-638 Service Tools and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

•

software controlled via USB

•

EM calibration function

•

Forwards FBUS/Flashbus traffic to/from terminal

•

Forwards USB traffic to/from terminal

•

software controlled BSI values

•

regulated VBATT voltage

•

2 x USB2.0 connector (Hub)

•

FBUS and USB connections supported

When using CU-4, note the special order of connecting cables and other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

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RM-638

Service Tools and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PK-1.

FPS-21 Flash prommer

FPS-21 sales package:

•

FPS-21 prommer

•

AC-35 power supply

•

CA-31D USB cable

FPS-21 interfaces:

Front

•

Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device.

•

SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device

programming.

Rear

•

DC power input For connecting the external power supply (AC-35).

•

Two USB A type ports (USB1/USB3) Can be used, for example, for connecting external storage memory

devices or mobile devices

•

One USB B type device connector (USB2) For connecting a PC.

•

Phone connector Service cable connection for connecting Flashbus/FLA.

•

Ethernet RJ45 type socket (LAN) For connecting the FPS-21 to LAN.

Inside

•

Four SD card memory slots For internal storage memory.

Note: In order to access the SD memory card slots inside

FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.

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RM-638 Service Tools and Service Concepts

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle. RJ-230 Soldering jig

RJ-230 is a soldering jig used for soldering and as a rework jig for the engine module.

SB-6 Bluetooth test and

interface box (sales package)

The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .

Sales package includes:

•

SB-6 test box

•

Installation and warranty information

SRT-6 Opening tool SRT-6 is used to open phone covers.

Note: The SRT-6 is included in the Nokia Standard Toolkit.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-21.

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RM-638

Service Tools and Service Concepts

SS-62 Generic flash adapter

base for BB5

•

generic base for flash adapters and couplers

•

SS-62 equipped with a clip interlock system

•

provides standardised interface towards Control Unit

•

provides RF connection using galvanic connector or coupler

•

multiplexing between USB and FBUS media, controlled by VUSB

SS-88 Camera removal tool The camera removal tool SS-88 is used to remove/attach the camera

module from/to the socket.

SS-93 Opening tool SS-93 is used for opening JAE connectors.

Note: The SS-93 is included in Nokia Standard Toolkit.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-21 when DCT-4 phones are

flashed.

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

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RM-638 Service Tools and Service Concepts

CA-128RS RF tuning cable Product-specific adapter cable for RF tuning.

•

Table 7 Attenuation values

Band Attenuation Rx

GSM850/900 0.30 dB GSM1800 0.40 dB GSM1900 0.45 dB WLAN 2.4GHz 0.40 dB

CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included

in the FPS-21 sales package.

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

programming adapters.

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RM-638

Service Tools and Service Concepts

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

example, between the PC's serial port and module jigs, flash adapters or docking station adapters.

Note: Docking station adapters valid for DCT4 products.

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:

•

GSM850/900: 0.3+-0.1 dB

•

GSM1800/1900: 0.5+-0.1 dB

•

WLAN: 0.6+-0.1dB

Page 2 –12 COMPANY CONFIDENTIAL Issue 1

RM-638 Service Tools and Service Concepts

Service concepts

POS (Point of Sale) flash concept

Figure 2 POS flash concept

Type Description

Product specific tools

BL-5CT Battery

Other tools

FLS-5 POS flash dongle

PC with Phoenix service software

Cables

CA-101 Micro USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –13

Flash concept with FPS-21

RM-638

Service Tools and Service Concepts

Figure 3 Basic flash concept with FPS-21

Type Description

Product specific devices

FS-121 Flash adapter

Other devices

FPS-21 Flash prommer box AC-35 Power supply PK-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

CA-89DS Service cable

USB cable

Page 2 –14 COMPANY CONFIDENTIAL Issue 1

RM-638 Service Tools and Service Concepts

CU-4 flash concept with FPS-21

Figure 4 CU-4 flash concept with FPS-21

Type Description

Product specific devices

FS-121 Flash adapter

Other devices

CU-4 Control unit FPS-21 Flash prommer box AC-35 Power supply PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card (for DCT-4 generation mobile device programming)

PC with Phoenix service software

Cables

PCS-1 Power cable CA-89DS Service cable

Standard USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –15

Type Description

USB cable

Module jig service concept

RM-638

Service Tools and Service Concepts

Figure 5 Module jig service concept

Type Description

Phone specific devices

MJ-240 Module jig

Other devices

CU-4 Control unit FPS-21 Flash prommer box PK-1 SW security device SX-4 Smart card

PC with VPOS and Phoenix service software Measurement equipment

Cables

CA-89DS Service cable PCS-1 DC power cable XRS-6 RF cable

USB cable

Page 2 –16 COMPANY CONFIDENTIAL Issue 1

RM-638 Service Tools and Service Concepts

Type Description

GPIB control cable

Service concept for RF testing and RF/BB tuning

Figure 6 Service concept for RF testing and RF/BB tuning

Type Description

Product specific devices

MJ-240 Module jig

Other devices

CU-4 Control unit PK-1 SW security device SX-4 Smart card

Measurement equipment Smart card reader PC with Phoenix service software

Cables

DAU-9S MBUS cable PCS-1 DC power cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –17

Type Description

XRS-6 RF cable

GPIB control cable USB cable

Bluetooth testing concept with SB-6

RM-638

Service Tools and Service Concepts

Figure 7 Service concept for RF testing and RF/BB tuning

Type Description

Product specific devices

FS-121 Flash adapter

Other devices

CU-4 Control unit SS-62 Flash adapter base PK-1 SW security device SX-4 Smart card SB-6 Bluetooth test and interface box

Smart card reader PC with Phoenix service software

Cables

DAU-9S MBUS cable

Page 2 –18 COMPANY CONFIDENTIAL Issue 1

RM-638 Service Tools and Service Concepts

Type Description

PCS-1 DC power cable

USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –19

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Service Tools and Service Concepts

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Nokia Customer Care

3 — BB Troubleshooting and

Manual Tuning Guide

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Table of Contents

Baseband self tests in Phoenix .............................................................................................................................3–5

Power and charging troubleshooting..................................................................................................................3–7

Dead or jammed device troubleshooting.......................................................................................................3–7

General power checking...................................................................................................................................3–9

Charging troubleshooting ............................................................................................................................. 3–10

Interface troubleshooting .................................................................................................................................. 3–11

Flash programming fault troubleshooting.................................................................................................. 3–11

Combo memory troubleshooting ................................................................................................................. 3–14

MicroSD card troubleshooting....................................................................................................................... 3–14

USB interface troubleshooting...................................................................................................................... 3–15

SIM card troubleshooting .............................................................................................................................. 3–17

User interface troubleshooting.......................................................................................................................... 3–18

Keypad and side key troubleshooting ......................................................................................................... 3–18

Keymat backlight and reminder light troubleshooting ............................................................................. 3–19

Display module troubleshooting.................................................................................................................. 3–19

General instructions for display troubleshooting.................................................................................. 3–19

Display module troubleshooting............................................................................................................. 3–21

Ambient Light Sensor troubleshooting and re-calibration............................................................................. 3–21

Introduction to ALS troubleshooting and re-calibration ........................................................................... 3–21

Ambient Light Sensor calibration................................................................................................................. 3–23

ALS functionality check............................................................................................................................. 3–23

Calibrating ALS........................................................................................................................................... 3–24

Camera troubleshooting..................................................................................................................................... 3–26

Camera troubleshooting................................................................................................................................ 3–26

Camera hardware troubleshooting.............................................................................................................. 3–26

Camera flash LED troubleshooting ............................................................................................................... 3–27

Audio troubleshooting........................................................................................................................................ 3–29

Audio troubleshooting test instructions...................................................................................................... 3–29

Internal earpiece troubleshooting ............................................................................................................... 3–32

Internal microphone troubleshooting......................................................................................................... 3–33

Internal handsfree (IHF) troubleshooting.................................................................................................... 3–33

External earpiece troubleshooting............................................................................................................... 3–34

External microphone troubleshooting......................................................................................................... 3–35

Acoustics troubleshooting............................................................................................................................. 3–35

Introduction to acoustics troubleshooting ............................................................................................ 3–35

Earpiece troubleshooting......................................................................................................................... 3–37

IHF troubleshooting.................................................................................................................................. 3–38

Microphone troubleshooting ................................................................................................................... 3–39

Vibra troubleshooting.................................................................................................................................... 3–40

Bluetooth and FM radio troubleshooting ......................................................................................................... 3–41

Introduction to Bluetooth/FM Radio troubleshooting ............................................................................... 3–41

Bluetooth settings for Phoenix..................................................................................................................... 3–42

Bluetooth self tests in Phoenix..................................................................................................................... 3–43

Bluetooth troubleshooting ........................................................................................................................... 3–45

FM radio troubleshooting.............................................................................................................................. 3–45

Baseband manual tuning guide......................................................................................................................... 3–47

Certificate restoring for BB5 products.......................................................................................................... 3–47

Energy management calibration.................................................................................................................. 3–52

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List of Tables

Table 8 Display module troubleshooting cases................................................................................................ 3–19

Table 9 Pixel defects ........................................................................................................................................... 3–20

Table 10 Calibration value limits ....................................................................................................................... 3–52

List of Figures

Figure 8 Flashing pic 1. Take single trig measurement for the rise of the BSI signal.................................. 3–12

Figure 9 Flashing pic 2. Take single trig measurement for the rise of the BSI signal.................................. 3–13

Figure 10 Ambient Light Sensor location.......................................................................................................... 3–22

Figure 11 ALS light guide location..................................................................................................................... 3–22

Figure 12 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is

connected. ................................................................................................................................................. 3–30

Figure 13 Single-ended output waveform of the Ext_in_IHF_out out loop measurement when speaker

is connected (measured at speaker pads). No filter is used. ............................................................... 3–31

Figure 14 Single-ended output waveform of the Ext_in_Ext_out loop........................................................... 3–31

Figure 15 Single-ended output waveform of the Digital_stereo_microphone_in_Ext_out loop.................. 3–31

Figure 16 Bluetooth antenna location .............................................................................................................. 3–41

Figure 17 Bluetooth and FM radio component layout..................................................................................... 3–42

Figure 18 BER test result..................................................................................................................................... 3–43

Figure 19 Bluetooth self tests in Phoenix......................................................................................................... 3–44

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RM-638 BB Troubleshooting and Manual Tuning Guide

Baseband self tests in Phoenix

Context

Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below.

If the phone is dead and you cannot perform the self tests, go to

Dead or jammed device troubleshooting.

Issue 1 COMPANY CONFIDENTIAL Page 3 –5

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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RM-638 BB Troubleshooting and Manual Tuning Guide

Power and charging troubleshooting

Dead or jammed device troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –7

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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RM-638 BB Troubleshooting and Manual Tuning Guide

General power checking

Check the following voltages:

Signal name Regulator Sleep Idle Nominal

voltage

VANA Pearl/Gazoo 2.5 VIO Pearl/Gazoo ON ON 1.82 Memory, I/Os,

VBACK Pearl/Gazoo ON ON 2.5 Back-up

VBUS Pearl/Gazoo 5.0 USB VUSB Pearl/Gazoo 3.3 USB VSIM Pearl/Gazoo ON ON 1.8/3.0 SIM card

Pearl/Gazoo ON ON 2.5

VAUX1 Pearl/Gazoo ON ON 2.78 Camera,

VAUX2 Pearl/Gazoo 2.5 VR1 Pearl/Gazoo OFF ON 2.5 Crystal

VRFC Pearl/Gazoo OFF ON 1.8 RAPS

Main user Notes

Display

battery

Display, ALS

oscillators, RFIC

VRCP1 Pearl/Gazoo 4.75 To RF parts RF active VREF Pearl/Gazoo ON ON 1.35 RF reference VCORE Pearl/Gazoo ON ON 1.05

1.25

1.35

1.40

VOUT Pearl/Gazoo OFF OFF 2.5 Accessory

VMEM Pearl/Gazoo OFF OFF 2.9 External

VDIGIMIC Pearl/Gazoo 1.8 Microphone

RAPS digital

memory

connected Disabled in

sleep

Issue 1 COMPANY CONFIDENTIAL Page 3 –9

Charging troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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RM-638 BB Troubleshooting and Manual Tuning Guide

Interface troubleshooting

Flash programming fault troubleshooting

Part 1

Issue 1 COMPANY CONFIDENTIAL Page 3 –11

Part 2

RM-638

BB Troubleshooting and Manual Tuning Guide

Figure 8 Flashing pic 1. Take single trig measurement for the rise of the BSI signal.

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RM-638 BB Troubleshooting and Manual Tuning Guide

Figure 9 Flashing pic 2. Take single trig measurement for the rise of the BSI signal.

Issue 1 COMPANY CONFIDENTIAL Page 3 –13

Combo memory troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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RM-638 BB Troubleshooting and Manual Tuning Guide

MicroSD card troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –15

USB interface troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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RM-638 BB Troubleshooting and Manual Tuning Guide

SIM card troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –17

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BB Troubleshooting and Manual Tuning Guide

User interface troubleshooting

Keypad and side key troubleshooting

Context

If one or more keys are stuck, so that the key does not react when a keydome or the side key is pressed, the failure is caused by mechanical reasons (dirt, rust, mechanical damage, etc.)

If the failure mode is not clear, start with the Keyboard test in Phoenix.

Troubleshooting flow

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RM-638 BB Troubleshooting and Manual Tuning Guide

Keymat backlight and reminder light troubleshooting

Troubleshooting flow

Display module troubleshooting

General instructions for display troubleshooting

Context

•

The display is in a normal mode when the phone is in active use.

•

Display is in a sleep mode when the phone is in the screen saver mode.

Table 8 Display module troubleshooting cases

Display blank There is no image on the display. The display looks

the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.

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BB Troubleshooting and Manual Tuning Guide

Image on the display not correct Image on the display can be corrupted or a part of

the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram.

Backlight dim or not working at all Backlight LED components are inside the display

module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone.

This means that in case the display is working (image OK), the backlight is faulty.

Visual defects (pixel) Pixel defects can be checked by controlling the

display with Phoenix. Use both colours, black and white, on a full screen.

The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.

Table 9 Pixel defects

Item White dot defect Black dot

defect

1 Defect counts R G B White Dot

Total

1 1 1 1

2 Combined

defect counts

Not allowed. Two single dot defects that are within 5 mm of each other should be

interpreted as combined dot defect.

1 1

Total

Steps

1. Verify with a working display that the fault is not on the display module itself.

The display module cannot be repaired.

2. Check that the cellular engine is working normally.

i To check the functionality, connect the phone to a docking station. ii Start iii Read the phone information to check that also the application engine is functioning normally (you

3. Proceed to the display troubleshooting flowcharts.

Use the Display Test tool in

Phoenix

should be able to read the APE ID).

service software.

Phoenix

to find the detailed fault mode.

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RM-638 BB Troubleshooting and Manual Tuning Guide

Display module troubleshooting

Troubleshooting flow

Ambient Light Sensor troubleshooting and re-calibration

Introduction to ALS troubleshooting and re-calibration

If the Ambient Light Sensor (ALS) functionality is inoperative, check the sensor (N2460) located at the top side of the main PWB. If necessary, change sensor.

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BB Troubleshooting and Manual Tuning Guide

Figure 10 Ambient Light Sensor location

Also, check the ALS light guide located at the top side of the UI shielding assembly.

RM-638

Figure 11 ALS light guide location

After replacing the ALS sensor, or if the calibration values of the sensor are lost or for some other reason, ALS calibration is required. For more information, see ALS functionality check (page 3–23) and Calibrating ALS

(page 3–24).

Note: ALS calibration is also required for Light SWAP Engines, because ALS is not factory calibrated

for Light SWAP.

When executing the ALS calibration, a reference phone that includes calibrated ALS is required. The ALS retuning instructions show why the reference phone is needed.

Note: Make sure that you have completed the display and keyboard backlights troubleshooting

before starting the ALS troubleshooting.

There is an Ambient Light Sensor window in the Phoenix Display Test tool, which shows the luminance value. The correct luminance in darkness is <20 lx, and in an office environment 100-2000 lx.

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RM-638 BB Troubleshooting and Manual Tuning Guide

Note: The luminance value depends heavily on the light source and the angle of the phone against

the light source, so the values above can only be used as a rough guideline. Phoenix has an ambient light sensor calibration tool for changing the calibration values.

Ambient Light Sensor calibration

ALS functionality check

Steps

1. Connect the phone to the ambient light visible to ALS is stable. The light quide of the ALS is located on the upper part of the phone’s front cover, right next to the secondary camera.

2. Scan product on Phoenix (CTRL+R)

3. Choose Testing→Display test.

Phoenix

, start the

Phoenix

software, and set the phone (e.g. on the table) so that

4. Open the Lights tab, and check the Ambient light sensor check box. Click the Read button in order to get the reference ambient light value. Cover the sensor and click Read again. When covered, the luminance reading should be less than after clicking Read without covering the sensor.

5. If the component does not give any reading or the reading does not change when sensor is/is not covered, replace the part.

Note: The ALS module is located on the main PWB. ALS calibration must always be done when the

main PWB is changed. Also, if the ALS calibration values are lost from the phone, ALS needs to be recalibrated.

The ALS calibration procedure requires a reference phone with a calibrated ALS.

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Calibrating ALS

Context

Before doing the manual ALS calibration, test the following default values: 1 Check the Use default values only box from the Ambient Light Sensor Calibration window 2 Click Write 3 Open the Display Test window 4 Read the luminance value from the Display Test window. If the luminance value differs a lot (difference

max. +- 10%) when compared to the reference phone, perform a manual ALS tuning procedure by following the instructions below.

Steps

1. Connect the phone to the ambient light visible to ALS is stable. The light quide of the ALS is located on the upper part of the phone’s front cover, right next to the secondary camera.

2. Scan product on Phoenix (CTRL+R)

3. Choose Tuning→Ambient Light Sensor Calibration.

Phoenix

, start the

Phoenix

software, and set the phone (e.g. on the table) so that

4. Uncheck the Use default values only check box, click the Read button to get the AD-Count values for Channel 0 and Channel 1, and write them down.

Note: In the example graphic the reference phone values are: Channel 0=3001 and Channel 1=337

5. Repeat steps 1-4 for the phone to be calibrated.

Note: Make sure the phone to be calibrated is located in the same place as the reference phone was

when luminance reading was taken.

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RM-638 BB Troubleshooting and Manual Tuning Guide

6. Calculate and write down co-efficient value by division:

7. To calibrate ALS, the value in the Reference Level textbox needs to be adjusted for both channels until the Co-efficient calculated by Phoenix equals the values calculated in step 6. Click Calibrate after each try (and uncheck the Use default values only check box).

8. Calibration is done when the Co-efficient is equal to the co-efficient value calculated in step 6.

Note: Decimal numbers should be used in the iteration in order to achieve adequate precision (e.g.

200.2455)

9. Use Phoenix (Testing→Display test→Lights tab) to verify the calibration by reading the luminance value for both the reference phone and calibrated phone.

Note: Remember that the illuminance readings for the reference and calibrated phones must be

done in the same ambient light conditions. If the illuminance values differ more than +- 10%, repeat the whole ALS calibration procedure.

10. To end the calibration, click Close.

Issue 1 COMPANY CONFIDENTIAL Page 3 –25

Camera troubleshooting

Troubleshooting flow

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Camera hardware troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –27

Camera flash LED troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Audio troubleshooting

Audio troubleshooting test instructions

Single-ended external earpiece and differential internal earpiece outputs can be measured either with a single-ended or a differential probe.

When measuring with a single-ended probe each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for

measuring a digital amplifier is not available. Note also that when using a current probe, the input signal frequency must be set to 2kHz.

The input signal for each loop test can be either single-ended or differential. Exception to this is a digital microphone, which needs input signal from an external sound source (laptop speaker) to playback eg. 1kHz sine wave from 5cm distance.

Required equipment

The following equipment is needed for the tests:

•

Oscilloscope

•

Function generator (sine waveform)

•

Current probe (Internal handsfree PWM output measurement)

•

Phoenix service software

•

Battery voltage 3.7V

•

Sound source (laptop speaker or B&K type 4231 calibrator)

Test procedure

Audio can be tested using the Phoenix audio routings option. Three different audio loop paths can be activated:

•

External microphone to Internal earpiece

•

External microphone to Internal handsfree speaker

•

Digital stereo microphone to External earpiece

Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test. Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test are presented in the following table.

Phoenix audio loop tests and test results

The results presented in the table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory

during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a differential output vs. single-ended/differential input.

Issue 1 COMPANY CONFIDENTIAL Page 3 –29

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BB Troubleshooting and Manual Tuning Guide

Loop test Input

terminal

External Mic to External Earpiece

External Mic to Internal Earpiece

External Mic to Internal handsfree

Digital Mic to External Earpiece

HS_MIC & GND

Acoustical input, 1kHz sine wave

Output

terminal

HS_EAR_L & GND

HS_EAR_R & GND

EarP & GND 0 100 100 1.2 NA EarN & GND

J2103 & J2104

J2101 & J2102

HS_EAR_L & GND

HS_EAR_R & GND

Path gain

[dB]

(fixed)

12 140 1.9Vpp 1.2 NA

6 200 500

NA 94 dB

Input

voltage

[mVp-

SPL

Output

voltage

[mVp-p]

100 NA

Output

DC level

[V]

current [mA]

Output

Measurement data

Earpiece signal

Figure 12 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is connected.

Integrated handsfree signal

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RM-638 BB Troubleshooting and Manual Tuning Guide

Figure 13 Single-ended output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected

(measured at speaker pads). No filter is used.

External output from AV

Figure 14 Single-ended output waveform of the Ext_in_Ext_out loop.

External output from AV (acoustic input)

Figure 15 Single-ended output waveform of the Digital_stereo_microphone_in_Ext_out loop.

Issue 1 COMPANY CONFIDENTIAL Page 3 –31

Internal earpiece troubleshooting

Troubleshooting flow

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Internal microphone troubleshooting

Troubleshooting flow

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Internal handsfree (IHF) troubleshooting

Troubleshooting flow

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External earpiece troubleshooting

Troubleshooting flow

External microphone troubleshooting

Troubleshooting flow

Acoustics troubleshooting

Introduction to acoustics troubleshooting

Acoustics design ensures that the sound is detected correctly with a microphone and properly radiated to the outside of the device by speaker(s). The acoustics of the phone includes three basic systems: earpiece, Integrated Hands Free (IHF) and microphone.

The sound reproduced from the earpiece radiates through a single hole on the front cover (A-cover). The sound reproduced from the IHF speaker (located under the battery cover) radiates from the sound holes on the battery cover. The microphone is located inside the fold (in the lower block) at the bottom right corner.

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For a correct functionality of the phone, all sound holes must be always open. When the phone is used, care must be taken not to close any of those holes with a hand or fingers. The phone should be dry and clean, and no objects must be located in such a way that they close any of the holes.

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Earpiece troubleshooting

Troubleshooting flow

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IHF troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Microphone troubleshooting

Troubleshooting flow

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Vibra troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Bluetooth and FM radio troubleshooting

Introduction to Bluetooth/FM Radio troubleshooting

There are two main Bluetooth problems that can occur:

Problem Description

Detachment of the BT antenna. This would most likely happen if the device has

been dropped repeatedly to the ground. It could cause the BT antenna to become loose or partially detached from the PWB.

A malfunction in the BT ASIC, BB ASICs or the phone’s BT SMD components.

The main issue is to find out if the problem is related to the BT antenna, the BT system, or the phone’s BB and then replace/fix the faulty component.

This is unpredictable and could have many causes i.e. SW or HW related.

Bluetooth antenna

Figure 16 Bluetooth antenna location

Issue 1 COMPANY CONFIDENTIAL Page 3 –41

Bluetooth/FM Radio component layout

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BB Troubleshooting and Manual Tuning Guide

Figure 17 Bluetooth and FM radio component layout

Bluetooth settings for Phoenix

Steps

1. Start

2. Place the phone to a flash adapter in the local mode.

3. From the File menu, choose Open Product, and then choose the correct type designator from the

4. Choose Testing→Bluetooth LOCALS .

5. Locate SB-6’s serial number (12 digits) found in the type label on the back of SB-6.

Page 3 –42 COMPANY CONFIDENTIAL Issue 1

Phoenix

Product list.

In addition to SB-6 , also JBT-3, JBT-6 and JBT-9 Bluetooth test boxes can be used.

service software.

RM-638 BB Troubleshooting and Manual Tuning Guide

6. In the

Counterpart BT Device Address line. This needs to be done only once provided that SB-6 is not changed.

7. Place the SB-6 box near (within 10 cm) the BT antenna and click Run BER Test.

Bluetooth LOCALS

window, write the 12-digit serial number on the

Results

Bit Error Rate test result is displayed in the

Bit Error Rate (BER) Tests

pane in the

Bluetooth LOCALS

window.

Figure 18 BER test result

Bluetooth self tests in Phoenix

Steps

1. Start

2. ChooseFile→Scan Product.

3. Place the phone to a flash adapter.

4. From the Mode drop-down menu, set mode to Local.

5. Choose Testing→Self Tests.

6. In the

Issue 1 COMPANY CONFIDENTIAL Page 3 –43

Phoenix

Self Tests

•

ST_LPRF_IF_TEST

•

ST_LPRF_AUDIO_LINES_TEST

•

ST_BT_WAKEUP_TEST

service software.

window check the following Bluetooth related tests:

7. To run the tests, click Start.

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Figure 19 Bluetooth self tests in

Phoenix

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Bluetooth troubleshooting

Troubleshooting flow

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FM radio troubleshooting

Troubleshooting flow

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Baseband manual tuning guide

Certificate restoring for BB5 products

Context

This procedure is performed when the device certificate is corrupted for some reason. All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure. The procedure for certificate restoring is the following:

•

Flash the phone with the latest available software using FPS-20 or FPS-21.

Note: USB flashing does not work for a dead BB5 phone.

•

Create a request file.

•

Send the file to Nokia by e-mail. Use the following addresses depending on your location:

•

APAC: sydney.service@nokia.com

•

CHINA: repair.ams@nokia.com

•

E&A: salo.repair@nokia.com

•

AMERICAS: fls1.usa@nokia.com

•

When you receive a reply from Nokia, carry out certificate restoring.

•

Tune the phone completely.

Note: SX-4 smart card is needed.

•

If the phone resets after certificate restoring, reflash the phone again.

Required equipment and setup:

•

Phoenix

•

The latest phone model specific

•

Care dongle

•

SX-4 smart card (Enables BB5 testing and tuning features)

•

Activated FPS-20 flash prommer OR FPS-21 flash prommer

•

Flash update package 08.30.012 or newer for FPS-20 or FPS-21 flash prommers

•

CU-4 control unit

•

USB cable from PC USB Port to CU-4 control unit

•

Phone model specific adapter for CU-4 control unit

•

PCS-1 cable to power CU-4 from external power supply

•

Service cable between flash prommer and CU-4

service software v 2008.34/38 or newer.

Phoenix

Note: CU-4 must be supplied with +12 V from an external power supply in all steps of certificate

restoring.

data package.

Steps

1. Program the phone software.

i Start ii Update the phone MCU software to the latest available version.

Issue 1 COMPANY CONFIDENTIAL Page 3 –47

Phoenix

If the new flash is empty and the phone cannot communicate with

and login. Make sure the connection has been managed correctly for FPS-20 or FPS-21.

Phoenix

, reflash the phone.

BB Troubleshooting and Manual Tuning Guide

iii Choose the product manually from File→Open Product , and click OK.

Wait for the phone type designator (e.g. “RM-1” ) to be displayed in the status bar.

iv Go to Flashing→SW Update and wait until

picture.

Phoenix

reads the product data as shown in the following

RM-638

Product is automatically set according to the phone support module which was opened manually,

but the flash files cannot be found because the correct data cannot be read from the phone automatically.

Code must be chosen manually, it determines the correct flash files to be used. Please choose the

correct product code (can be seen in the phone type label) from the dropdown list.

Flash Type must be set to Phone as Manufactured.

v To continue, click Start.

Progress bars and messages on the screen show actions during phone programming, please wait.

Page 3 –48 COMPANY CONFIDENTIAL Issue 1

RM-638 BB Troubleshooting and Manual Tuning Guide

Programming is completed when Flashing Completed message is displayed. The product type designator and MCU SW version are displayed in the status bar.

vi Close the

2. Create a

For this procedure, you must supply +12 V to CU-4 from an external power supply. i To connect the phone with ii Choose Tools→Certificate Restore . iii To choose a location for the request file, click Browse.

SW Update

Request

file.

window and then choose File→Close Product .

Phoenix

, choose File→Scan Product .

Issue 1 COMPANY CONFIDENTIAL Page 3 –49

BB Troubleshooting and Manual Tuning Guide

iv Name the file so that you can easily identify it, and click Open.

The name of the file and its location are shown.

RM-638

v To create the vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment.

3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply. i Save the reply file sent by Nokia to your computer. ii Start iii Choose File→Scan Product .

Phoenix

Request

service software.

file, click Start.

Page 3 –50 COMPANY CONFIDENTIAL Issue 1

RM-638 BB Troubleshooting and Manual Tuning Guide

iv From the Tools menu, choose Certificate Restore and select Process a response file in the

pane.

v To choose the location where response file is saved, click Browse. vi Click Open.

Action

The name of the file and the path where it is located are shown.

vii To write the file to phone, click Start.

Next actions

After a successful rewrite, you must retune the phone completely by using

Important: Perform all tunings: RF, BB, and UI.

Issue 1 COMPANY CONFIDENTIAL Page 3 –51

Phoenix

tuning functions.

RM-638

BB Troubleshooting and Manual Tuning Guide

Energy management calibration

Prerequisites

Energy Management (EM) calibration is performed to calibrate the setting (gain and offset) of AD converters in several channels (that is, battery voltage, BSI, battery current) to get an accurate AD conversion result.

Hardware setup:

•

An external power supply is needed.

•

Supply 12V DC from an external power supply to CU-4 to power up the phone.

•

The phone must be connected to a CU-4 control unit with a product-specific flash adapter.

Steps

1. Place the phone to the docking station adapter (CU-4 is connected to the adapter).

2. Start

3. Choose File→ Scan Product.

4. Choose Tuning→Energy Management Calibration.

5. To show the current values in the phone memory, click Read, and check that communication between

6. Check that the CU-4 used check box is checked.

7. Select the item(s) to be calibrated.

8. Click Calibrate.

Phoenix

the phone and CU-4 works.

Note: ADC calibration has to be performed before other item(s). However, if all calibrations are

selected at the same time, there is no need to perform the ADC calibration first.

The calibration of the selected item(s) is carried out automatically. The candidates for the new calibration values are shown in the

calibration values seem to be acceptable (please refer to the following "Calibration value limits" table), click Write to store the new calibration values to the phone permanent memory.

service software.

Calculated values

column. If the new

Table 10 Calibration value limits

Parameter Min. Max.

ADC Offset -20 20 ADC Gain 12000 14000 BSI Gain 1100 1300 VBAT Offset 2400 2650 VBAT Gain 19000 23000 VCHAR Gain N/A N/A IBAT (ICal) Gain 7750 12250

9. Click Read, and confirm that the new calibration values are stored in the phone memory correctly. If the

values are not stored to the phone memory, click Write and/or repeat the procedure again.

10. To end the procedure, close the

Page 3 –52 COMPANY CONFIDENTIAL Issue 1

Energy Management Calibration

window.

Nokia Customer Care

4 — RF Troubleshooting

Issue 1 COMPANY CONFIDENTIAL Page 4 –1

RM-638

RF Troubleshooting

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Page 4 –2 COMPANY CONFIDENTIAL Issue 1

RM-638 RF Troubleshooting

Table of Contents

General RF troubleshooting ..................................................................................................................................4–5

RF key components ...........................................................................................................................................4–5

Auto tuning.............................................................................................................................................................4–5

RF auto-tuning...................................................................................................................................................4–5

RF self tests .............................................................................................................................................................4–6

Running RF self tests with Phoenix.................................................................................................................4–6

RF self test error codes .....................................................................................................................................4–7

Troubleshooting with RF self tests..................................................................................................................4–9

RF self test troubleshooting overview .......................................................................................................4–9

RF-BB interface troubleshooting (ST_CDSP_RF_BB_IF_TEST)......................................................................4–9

Power supply troubleshooting (ST_CDSP_RF_SUPPLY_TEST) .................................................................. 4–11

PLL self test troubleshooting (ST_CDSP_PLL_PHASE_LOCK_TEST)............................................................ 4–11

RX IQ interface troubleshooting (ST_CDSP_RX_IQ_LOOP_BACK_TEST)..................................................... 4–12

TX selftest troubleshooting (ST_CDSP_PWR_DETECTOR_BIAS_TEST and

ST_CDSP_GSM_TX_POWER_TEST) ...................................................................................................... 4–13

Receiver troubleshooting ................................................................................................................................... 4–15

Introduction to RX troubleshooting............................................................................................................. 4–15

GSM RX chain activation for manual measurements/GSM RSSI measurement ........................................ 4–15

Transmitter troubleshooting ............................................................................................................................. 4–15

General instructions for TX troubleshooting............................................................................................... 4–15

GSM transmitter troubleshooting................................................................................................................. 4–16

Antenna................................................................................................................................................................ 4–17

Checking antenna functionality.................................................................................................................... 4–17

List of Figures

Figure 20 RF key components - bottom...............................................................................................................4–5

Figure 21 Auto-tuning concept with CMU200......................................................................................................4–6

Figure 22 Typical readings ................................................................................................................................. 4–17

Figure 23 Antenna module assembly................................................................................................................ 4–18

Figure 24 Antenna module assembly attached to the B-cover....................................................................... 4–18

Figure 25 Antenna components and contacts.................................................................................................. 4–19

Issue 1 COMPANY CONFIDENTIAL Page 4 –3

RM-638

RF Troubleshooting

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Page 4 –4 COMPANY CONFIDENTIAL Issue 1

Nokia 6303i classic, RM638 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

For your safety

Care and maintenance

ESD protection

Battery information

Company policy

Nokia 6303i classic; L3&4 Service Manual Structure

Product selection

Product features and sales package

Product and module list

Mobile enhancements

Technical specifications

General specifications

Battery endurance

Main RF characteristics for GSM900/1800/1900 (triband) and EDGE phones

Environmental conditions

Service tools

Product specific tools

FS-121 Flash adapter

MJ-240 Module jig MJ-240 is meant for component level troubleshooting.

General tools

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

ACF-8 Universal power

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

FPS-21 Flash prommer

PK-1 Software protection

SB-6 Bluetooth test and

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

SS-62 Generic flash adapter

SS-88 Camera removal tool The camera removal tool SS-88 is used to remove/attach the camera

SS-93 Opening tool SS-93 is used for opening JAE connectors.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

CA-128RS RF tuning cable Product-specific adapter cable for RF tuning.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

Service concepts

POS (Point of Sale) flash concept

Flash concept with FPS-21

CU-4 flash concept with FPS-21

Module jig service concept

Service concept for RF testing and RF/BB tuning

Bluetooth testing concept with SB-6

Baseband self tests in Phoenix

Power and charging troubleshooting

Dead or jammed device troubleshooting

General power checking

Charging troubleshooting

Interface troubleshooting

Flash programming fault troubleshooting

Combo memory troubleshooting

MicroSD card troubleshooting

USB interface troubleshooting

SIM card troubleshooting

User interface troubleshooting

Keypad and side key troubleshooting

Keymat backlight and reminder light troubleshooting

Display module troubleshooting

General instructions for display troubleshooting

Display module troubleshooting

Ambient Light Sensor troubleshooting and re-calibration

Introduction to ALS troubleshooting and re-calibration

Ambient Light Sensor calibration

ALS functionality check

Calibrating ALS

Camera troubleshooting

Camera troubleshooting

Camera hardware troubleshooting