Nokia 6225, RH-27 Service Manual

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6225

RH-27

Transceiver characteristics:

• High resolution color display (128x128 pixels)

• Integrated VGA Camera

• Integrated FM Radio

TM

• User-changeable Xpress-on

• WAP 2.0 minibrowser

• 4-way scroll keys for easy navigation of Web sites.

• Universal Headset Jack to support non-Nokia headsets and

TTY/TDD devices.

• GPS Technology

• 1900/800 MHz CDMA and 800 AMPS support

Transceiver with BLD-3 780mAh Li-Ion battery pack

System Talk time Standby Note

CDMA (Digital) Up to 2.4h Up to 10 days

Analog (AMPS) Up to 50 min. Up to 20h

Front and Battery covers

Depends on

network

parameters

SERVICE MANUAL

Service Level 1&2

Copyright © Nokia Corporation. This material, including documentation and any related computer programs, is
protected by copyright controlled by Nokia Corporation. All rights are reserved. Copying, including reproducing,
storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Corporation.
This material also contains confidential information, which may not be disclosed to others without the prior
written consent of Nokia Corporation.

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TABLE OF CONTENT

1. INTRODUCTION...................................................................................................................................................................................3

2. GENERAL REPAIR INFORMATION .....................................................................................................................................................4

3. PATHFINDER FOR WORKSHOP STAFF.............................................................................................................................................5

4. EXPLODED VIEW AND COMPONENT DISPOSAL.............................................................................................................................6

5. SPARE PARTS LIST..............................................................................................................................................................................7

6. SERVICE TOOLS....................................................................................................................................................................................8

7. SW-UPDATE...................................................................................................................................................................................... 10

8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT)...................................................................... 11

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Page

9. LEGEND FOR QUICK TROUBLE SHOOTER...................................................................................................................................... 16

10. QUICK TROUBLE SHOOTER PART 1.......................................................................................................................................... 17

11. QUICK TROUBLE SHOOTER PART 2.......................................................................................................................................... 18

12. CAMERA GONOGO TEST ............................................................................................................................................................. 19

13. INFRARED TEST........................................................................................................................................................................... 20

14. GONOGO TEST ............................................................................................................................................................................. 21

15. BATTERY TEST............................................................................................................................................................................. 22

16. FOR FORWARDING OF REPAIRS ............................................................................................................................................... 23

17. ESD PROTECTION REQUIREMENTS........................................................................................................................................... 24

CHANGE HISTORY

Status Version No. Date Comments

Draft 0.1 14.10.2004 Initial draft

Approved 1.0 22.10.2004 Approval

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1. INTRODUCTION

The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to
Nokia products. This Service Manual is to be used only by authorized Nokia service suppliers, and the content of it
is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service
suppliers, follow these regularly and comply with the given instructions.

While every endeavor has been made to ensure the accuracy of this document, some errors may exist.
If you find any errors or if you have further suggestions, please notify Nokia using the address below:

mailto:[e-mail]

Please keep in mind also that this documentation is continuously being updated and modified, so watch always
out for the newest version.

Warnings and Cautions

Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including
important safety information. Note also the following:

Warnings:

CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE

1.
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF
ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO
DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN

2.
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE

3.
WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.

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Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.

3. Use only approved components as specified in the parts list.

4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment.
Ensure all cables and wires are repositioned correctly.

Electrostatic discharge can easily damage the sensitive components of electronic products.
Therefore every Service Supplier has to take care of all precautions, which are mentioned in
the service level related “Service Partner Requirements”, available on Nokia Partner Web
Site/Nokia Online. Also see ESD Protection Requirements in this Service Manual.

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2. GENERAL REPAIR INFORMATION

In this section the technician will get some general hints how to carry out repairs:

o

To familiarize oneself with Nokia product read the tutorials or user guide on www.nokia.com -->Support-->
Phones, by selecting the Phone Model.

o

Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and
connecting your wristband.

o

Use gloves to avoid corrosion and fingerprints.

o Protect windows and displays with a film to avoid dust and scratches.
o When cleaning the LCD Module any lint free cloth can be used (e.g. Micro-Fibre cloth).
o When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a

glass fiber pencil because it scratches the surface and will lead later on to corrosion.

o Mechanical parts (except shielding lids and bent parts), which didn’t repair the failure, can be reused, if they

are not soldered.

o When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency

leakage can have an influence on the device.
Always use original Nokia spare parts.
Check the soldering joints of the parts, which are concerned regarding the indicated error (e.g. soldered
connectors or switches) and resolder them if necessary (Level 2 only).
Remove redundant soldering flux after repair.

o Meet the torque requirements when assembling the unit (see also the document “torques for transceiver

assembly” on Nokia Partner Web Site/ Nokia Online).

o Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains

about charger function, please test the phone with your own charger to be sure if phone or charger causes the
malfunction.

o When doing the fault log entries, always note the Item code, which caused the malfunction. Also, fill in the

appropriate part code from the assembly, if needed.

o Please be aware that some malfunctions could be software related and solved by an update.

o There are several documents available on PWS/NOL - CarePoint, which have to be followed:

o First, take care for the latest content pages of Service Bulletins, which are always available for each folder on

Nokia Partner Web Site/Nokia Online. This is also important to recognize, if existing documents have become
invalid.

o The service level indicator at the bottom of each document tells the appropriate destination.

Downloads > Support Library >

1. Instructions

2. General Service Bulletins

3. Product related documents

4. Spare Part Service Bulletins

5. Service Tools Service Bulletins

6. Common Softwares Service Bulletins
etc,…

Use General SB-217 as a reference or overview.

Please also check Nokia Partner Web Site (PWS)/Nokia Online (NOL) for latest news and files on a regular basis.

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3. PATHFINDER FOR WORKSHOP STAFF

In addition to the information in this Service Manual, there are several instructions and information, which have to
be followed.
Main documentation database is Nokia
the purpose of serving different multimedia content, like video clips or interactive tutorials.

Nokia Partner Web Site Nokia Care Point (access through Partner Web Site)

Nokia Partner Web Site for EMEA region is the most importan
document database for all service suppliers (level 1-4). All service
relevant information like e.g. Service Manuals, Service Bulletins o
general instructions are available. Content is restricted according
your access level. To be kept up-to-date also concerning newes
software updates, a daily check of “latest updates in suppor
library” is needed.

Partner Website / Nokia Online, which refers also to Nokia Care Point with

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Nokia Care Point is repair support and training channel for Nokia
service suppliers (mainly for service levels 1 and 2). By providing
visual and easy to learn support and training material, such as
illustrative repair videos, troubleshooting with pictures, produc
information and general repair information, Nokia Care Point offers
user-friendly channel for service suppliers to learn technical issues.

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It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as
required (see “Latest Updates in support Library”). Every new information has to be processed and implemented
as soon as possible.
When logged into PWS/NOL you can also find needed information in different folder like:

Downloads

Support Library

To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix
packages or Service Manuals only once and distribute it internally for further use.

Accessories
Battery Tester
Common Software
Flashing Tools
General -> Instructions
GoNoGo Tester
Service Tools
Tester Support
Wintesla
Products (Service Manuals, Service Bulletins)

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4. EXPLODED VIEW AND COMPONENT DISPOSAL

Recommendation for the ecologically friendly disposal of components. Colorized components show the different
categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on PWS/NOL.

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5. SPARE PARTS LIST

Please exchange this page (placeholder) with latest corresponding
Service Bulletins (spare parts, SWAP units and service tools) from
PWS/NOL!

This will ensure, that you are using up-to-date order codes only.

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Therefore Service Bulletins have to be checked from PWS/NOL on daily
basis.

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6. SERVICE TOOLS

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FLS-4S incl. ACF-8, Driver and User Guide
is a dongle and flash device incorporated into one package,
developed specifically for POS use.

ACF-8
Universal Power Supply is used to power FLS-4S.

Internal Battery BLD-3
Inserted under the back cover, this Li-Ion 780 mAh battery
provides power in a lightweight package.

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Stand DCV-14
Provides easy charging and convenient data synchronization
with a compatible computer using the Connectivity Adapter
Cable DKU-5 (supplied separately)

Travel Charger ACP-12
Small and lightweight charger for fast charging of your phone
battery.

Headset HDS-3
Small and lightweight stereo headset for handsfree functionality
and listening to FM radio.

SS-49
Camera removal tool.

.

CA-22DS
Service Cable is used to connect FLS-4S with the phone..

RJ-47
Soldering Jig

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0772040 NMP Standard Toolkit

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 Nokia opening tool SRT-6 Nokia No. 0770431
 Tonichi torque driver Nokia No. 6901525
 Hoya micro fibre cloth MX304


Dastex gloves S, M, XL



Artilux goggles AH166



Wera bit T5 867/4TX 5x50

 Wera bit T6 867/4TX 6x50
 Wera bit T6 PLUS® 867/4TX 6IP


Facom side cutter 416E

 Facom T5 driver SP.14032
 Facom T6 driver SP.14033
 Facom slot screwdriver AEF. 2x35.E


Wetec tweezers 7abb SA-ESD

 Wetec tweezers 22 SA-ESD
 Wetec tweezers 13 SA-SMD ESD
 Wetec tweezers PSF SA-ESD
 Wetec ESD brush E1211


Kaiser-Fototechnik airbrush 6315

 Wetec dental tool DEM83266/0


RS-Components Scissors 323-5732

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7. SW-UPDATE

To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the
latest version of flash software, which is available on
Nokia

Partner Web Site / Nokia Online.

Flash Concept – (Point of Sales)

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8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT)

1) Needed tools for disassembly/assembly.

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2) Check condition of window and protect the window
with a film.

4) Remove the A-Cover.

6) Protect the inner side of the window with a film.

3) Press the Release Button before pulling up the
B-Cover.

5) Take away the Keymat.

7) Unscrew the six Torx PLUS® size 6 screws. For

assembly, the reverse order and a torque driver with a
torque of 20Ncm have to be used.

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8) Remove the modules from C-Cover.

10) Unplug the display connector by pulling the
modules apart carefully.

12) Unlock the clips with SRT-6 on both sides of the
Display Shield.

9) Open the snaps with SRT-6 on both sides of the
Engine Module.

11) Remove the BB Shield.

13) Remove the Display Shield.

14) Protect LCD Module with a film.

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15) Remove the LCD Module by using SRT-6 as shown
in the picture.

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16) The Earpiece is attached with double-sided
adhesive Foam Tape.

18) Do not damage the spring contacts, when
removing the Microphone.

20) Remove the B-Cover carefully.

17) Unlock UI Module on the left side first and lift it up
carefully.

19) Spread the B-Cover from both sides until snaps
inside will release it.

21) A DC plug can be used to remove the DC Jack.

22) Remove the Vibra Motor with tweezers.

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23) Remove the Release Spring.

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24) The Release Key can be removed by pushing with
tweezers through the opening in C-Cover.

26) Remove the Power Key.

Camera removal

25) Remove the Headset Jack.

27) Remove the Volume Key.

28) A slotted screwdriver can be used as a lever to
open the Camera Shield.

30) Unlock the snaps as shown in the picture. Note!

The Camera removal tool has to different endings. For
removal use the side with four pikes.

Service Manual 6225 Level 1&2 Copyright 2004 © Nokia Corporation

29) Camera Module is attached with six snaps into its
guidance. Place SS-49 as shown in the picture. Note
the release order.

31) Turn over the removal tool and unlock the other
snaps.

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32) Remove Camera Module carefully. Take care that
camera marking is directed to right side when
assembling. Do not touch contacts and camera lens.
For disassembly use SS-42 or tweezers it the tool is not
available.

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9. LEGEND FOR QUICK TROUBLE SHOOTER

This legend is valid for all parts of the Quick Trouble Shooter

Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward. Only

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marked components with this symbol (

The start point of repair activities regarding the appeared fault symptoms.

Follow the arrows step by step

Pads or contacts: Check optical and mechanical condition particularly regarding
to corrosion. Clean if necessary.

Measure component for electrical functionality and change, if needed.
(Level 2 only)

Pads or contacts: Check optical and mechanical condition particularly regarding
to corrosion. Clean with ESD brush only, if necessary.

No more actions possible send product to the appropriate service supplier with
higher service level.

) ( e.g. I002 ) can be changed.

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10. QUICK TROUBLE SHOOTER PART 1

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11. QUICK TROUBLE SHOOTER PART 2

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re EMEA

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IDENTIAL

12. CAMERA GONOGO TEST

Before starting the GoNoGo test,
check that camera window is clean.
If not, clean the window with cloth.

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o Press the red receiver button to reach the Home Menu.

o From Home Menu, press the

o To take a picture press the Menu key (Capture)
o This Image will be saved to Gallery into the Photos folder automatically.

o Test was successful, if the Image appears on your Display. The camera is ok.

o Select Options

o Select Delete

o Select OK
o Select EXIT for Home Menu

o If the test is failed see Quick Trouble Shooter.

Menu key

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13. INFRARED TEST

Infrared test
You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows of the devices must be
directed to each other and should have a distance of approximate 15 cm. Make sure that infrared is activated in
receiver device.

Warning: Do not point the IR (infrared) beam at anyone’s eye or allow it to interfere with other IR devices. This
device is a Class 1 Laser product.

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Test unit Reference unit, infrared activated

Settings on the test unit:

• Press the red receiver button to reach the Home Menu.

• Push the

• If phone is empty, create one new entry.

• Choose one phonebook entry and select Details.

• Select Options

• Select Send bus. Card

A) - for infrared test: Select Via infrared

If sending of business card fails, make sure again that infrared windows are directed to each other and

infrared is activated in reference device. Then try again sending.

Test was successful, if you get this message on receiver device.

You will not get a confirmation on sender device.

• Press red receiver button for Home Menu.

Menu key down. This displays Phonebook entries (Contacts).

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14. GONOGO TEST

After the optical check a GoNoGo test has to be carried out if the unit has been unscrewed to guarantee the
functionality of the phone.

Please refer to the actual information on Partner Web Site/Nokia Online and Nokia Care Point. When using
delivered tester support files, take care of the right setup according to the tester type and product type.
Please refer to “Recommended Service Equipment” on Nokia Partner Web Site/Nokia Online.

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Mobile Phone Tester

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15. BATTERY TEST

A battery tester lets you test the capacity of Nokia batteries.

Please refer to the actual information on Partner Web Site/Nokia Online.

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http://www.astratec.co.uk/

http://www.cadex.com/

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16. FOR FORWARDING OF REPAIRS

When it is necessary to forward of repairs to appropriate service supplier with higher service level
we recommend using the offered swap phone cartons as described in Spare Parts SB-004.

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Always Protect the window with a protection film.

Add repair documentation e.g. filled-in service note into
the swap carton.

Put the unit under the stretch film.

Fold the swap carton as shown in Spare Parts SB-004.

There are two different sizes of swap cartons for common mobile phones.

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17. ESD PROTECTION REQUIREMENTS

Please refer to the Partner Web Site/Nokia Online document

Service Supplier Requirements in folder General instructions.

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USE Conductive bags and boxes
USE ESD compatible service tools
USE Conductive wastebaskets
USE ESD gloves when handling PWBs/PCBs
USE Cleaning material without changing el. Characteristics
USE Grounded service equipment, i.e. soldering station
USE ESD clothes such as coat or frock

The video covers general issues concerning Electro-Static Discharge (ESD)
source: Nokia Care Point

NO Smoking
NO Drinking
NO Eating
NO Dust
NO Useless Items
NO Normal pressured air for

cleaning modules/displays

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