Nokia 6208c, 6202c, RM-458 Service Manual

Page 1
Nokia Customer Care
Service Manual
RM-458 (Nokia 6202c; Nokia 6208c)
Mobile Terminal
Part No: 9212190 (Issue 1)
COMPANY CONFIDENTIAL
Copyright © 2009 Nokia. All rights reserved.
Page 2

Amendment Record Sheet

Amendment Record Sheet
Original issue 01/2009 Jeff Zhao
RM-458
Page ii COMPANY CONFIDENTIAL Issue 1
Copyright © 2009 Nokia. All rights reserved.
Page 3
RM-458 Copyright

Copyright

Copyright © 2008 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form
without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
Issue 1 COMPANY CONFIDENTIAL Page iii
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RM-458

Warnings and cautions

Warnings and cautions
Warnings
IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
Servicing and alignment must be undertaken by qualified personnel only.
Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
Use only approved components as specified in the parts list.
Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.
Ensure all cables and wires are repositioned correctly.
Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.
Page iv COMPANY CONFIDENTIAL Issue 1
Copyright © 2009 Nokia. All rights reserved.
Page 5
RM-458 For your safety

For your safety

QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect incompatible products.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.
Issue 1 COMPANY CONFIDENTIAL Page v
Copyright © 2009 Nokia. All rights reserved.
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RM-458

Care and maintenance

Care and maintenance
This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.
Keep the phone and all its parts and accessories out of the reach of small children.
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Page vi COMPANY CONFIDENTIAL Issue 1
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RM-458 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under
ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Nokia After Market Services representative.
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RM-458

Battery information

Battery information
Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge. For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the
product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
Page viii COMPANY CONFIDENTIAL Issue 1
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RM-458 Company policy

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e­mail.
Please state:
Title of the Document + Issue Number/Date of publication
Latest Amendment Number (if applicable)
Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com
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RM-458
Company policy
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RM-458 Nokia 6202c; Nokia 6208c Service Manual Structure

Nokia 6202c; Nokia 6208c Service Manual Structure

1 General information 2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module Glossary
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RM-458
Nokia 6202c; Nokia 6208c Service Manual Structure
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Nokia Customer Care
1 — General information
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RM-458
General information
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RM-458 General information
Table of Contents
Product selection....................................................................................................................................................1–5
Phone features .......................................................................................................................................................1–5
User interface and software features...................................................................................................................1–6
Accessories..............................................................................................................................................................1–6
Technical specifications.........................................................................................................................................1–7
General specifications.......................................................................................................................................1–7
Battery endurance.............................................................................................................................................1–7
List of Tables
Table 1 Battery and chargers ................................................................................................................................1–6
Table 2 Headsets ....................................................................................................................................................1–7
Table 3 Data cables ................................................................................................................................................1–7
List of Figures
Figure 1 RM-458 (Nokia 6208c/Nokia 6202c) product picture...........................................................................1–5
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General information
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RM-458 General information

Product selection

RM-458 (Nokia 6208c/Nokia 6202c) is a GSM triband phone, supporting EGSM 900/1800/1900 bands.
Figure 1 RM-458 (Nokia 6208c/Nokia 6202c) product picture

Phone features

Display and keypad features
2.4” 240x320 pixel, 16.7M true colour display
5-way , navi-key (2 soft-keys, call and end keys)
Hardware features
3.2-megapixel auto focus camera with 8x digital zoom
3.5mm AV connector for stereo headset
Micro USB port for data transfer (USB 2.0)
Bluetooth (version 2.0)
RDS Stereo radio and music player
Internal vibrator and antenna
Plug-in SIM (1.8 V and 3.0 V)
MicroSD card hot swap slot (up to 8Gb)
Side volume keys with zoom functionality
RF features
EGSM 900/1800/1900
EGPRS: MSC 32 (MSC 31 in China)
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General information
GPRS: MSC 32 (MSC 31 in China)
HSCDS
CSD

User interface and software features

Selection of software applications and services
Audio messages
3GPP streaming / downloading video
XHTML browsing over TCP/IP
Themes (wallpapers, icons, colors)
Music Player supporting MP3, AAC, ACC+, eAAC+ and WMA
Nokia Xpress audio messaging (AMS)
OMA DRM 2.0 (Digital Right Management)
OMA MMS 1.3, MMS Conformance 3.0, AMR and SMIL
OMA Client Provisioning v1.1
Java
MP3 ringing tones, true tones and MIDI ringing, alert and gaming tones with support of 64 polyphony
Video ringing tones
WAP 2.0, XHTML browser over HTTP/TCP/IP stack
SyncML (local and remote)
PC Suite
RM-458

Accessories

Sales package contents
Nokia 6208c/Nokia 6202c phone
Nokia Battery BL-4S
Nokia Charger: AC-6C and CA-100C
1GB micro SD memory card (area dependent)
Nokia wired stereo headset: HS-48
CD rom
User Guide
CA-101D
Table 1 Battery and chargers
Type Name
Note: This phone is charged through the smaller charger Nokia standard interface (2.mm plug). The
standard 3.5mm standard charger can be used together with the CA-44 charger adapter.
AC-6C + CA-100C
BL-4S Battery 860 mAh Li-Ion
Charger
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RM-458 General information
Type Name
HS-48 Stereo headset (wired) HS-62 Stereo headset (wired) HS-39W Stereo headset (BT) HS-71W Stereo headset (BT)
Type Name
CA-101D Micro USB cable

Technical specifications

General specifications

Table 2 Headsets
Table 3 Data cables
Unit Dimension (mm) Weight (g) Volume (cc)
Transceiver with BL-4S
109.8 x 49.3 x 13.3/14.6 130.74 79 860 mAh Li-Ion battery pack

Battery endurance

Battery NMP Talk time NMP Standby time
BL-4S 860 mAh Li-ion Up to 3 hours 40 mins 330 hours
Note: Variation in operation times will occur depending on SIM card, network settings and usage.
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RM-458
General information
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Nokia Customer Care
2 — Service Devices and
Service Concepts
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RM-458
Service Devices and Service Concepts
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RM-458 Service Devices and Service Concepts
Table of Contents
Service devices........................................................................................................................................................2–5
Product specific devices....................................................................................................................................2–5
FS-101............................................................................................................................................................2–5
MJ-207 ...........................................................................................................................................................2–5
SA-164 ...........................................................................................................................................................2–6
General devices..................................................................................................................................................2–6
CU-4................................................................................................................................................................2–7
FLS-5 ..............................................................................................................................................................2–8
FPS-21............................................................................................................................................................2–9
PK-1................................................................................................................................................................2–9
RJ-230 ......................................................................................................................................................... 2–10
SB-6............................................................................................................................................................. 2–10
SPS-2........................................................................................................................................................... 2–10
SRT-6........................................................................................................................................................... 2–10
SS-102......................................................................................................................................................... 2–10
SS-46........................................................................................................................................................... 2–11
SS-62........................................................................................................................................................... 2–11
SS-93........................................................................................................................................................... 2–11
SX-4............................................................................................................................................................. 2–11
Cables............................................................................................................................................................... 2–11
CA-101 ........................................................................................................................................................ 2–11
CA-89DS ...................................................................................................................................................... 2–12
DAU-9S........................................................................................................................................................ 2–12
PCS-1........................................................................................................................................................... 2–12
XRE-2........................................................................................................................................................... 2–13
Service concepts .................................................................................................................................................. 2–13
POS (Point of Sale) flash concept .................................................................................................................. 2–13
BB5 Basic Flash Concept with FS-101 ........................................................................................................... 2–14
BB5 Basic Flash Concept with SS-62 ............................................................................................................. 2–15
BB5 Basic RF & BB Tune Concept with FS-101.............................................................................................. 2–16
BB5 Basic RF&BB Tune Concept with MJ-207 ............................................................................................... 2–17
List of Figures
Figure 2 POS flash concept ................................................................................................................................. 2–13
Figure 3 BB5 Basic Flash Concept with FS-101 ................................................................................................. 2–14
Figure 4 BB5 Basic Flash Concept with SS-62 ................................................................................................... 2–15
Figure 5 BB5 Basic RF & BB Tune Concept with FS-101.................................................................................... 2–16
Figure 6 BB5 Basic RF&BB Tune Concept with MJ-207 ..................................................................................... 2–17
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RM-458
Service Devices and Service Concepts
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RM-458 Service Devices and Service Concepts

Service devices

Product specific devices

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-458. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
FS-101 Flash adapter
FS-101 is equipped with a clip interlock system
provides standardised interface towards Control Unit
provides RF connection using coupler
multiplexing between USB and FBUS media, controlled by VUSB
MJ-207 Module jig MJ-207 is meant for component level troubleshooting.
The jig includes an RF interface for GSM and Bluetooth. In addition, it has the following features:
Provides mechanical interface with the engine module
Provides galvanic connection to all needed test pads in module
Multiplexing between USB and FBUS media, controlled by Vusb
MMC interface
Duplicated SIM connector
Connector for control unit
Access for AV- and USB connectors
CA-58RS cable is used together with this jig for RF testing.
Note:
When placing the Engine PWB and LCD module into the MJ, to be careful on all the connectors' connection.
Placing the LCD module first and then putting the touch panel assembly on it. More information can be found in service tool TB.
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RM-458
Service Devices and Service Concepts
SA-164 RF coupler SA-164 is an RF coupler for GSM RF testing. It is used together with
SS-46 and SS-62. The following table shows attenuations from the antenna pads of the
mobile terminal to the SMA connectors of SA-164:
Band Tuning
channel
GSM900 38 10 7
124 10 8 975 9 6
GSM1800 512 11 10
698 11 11 885 11 12
GSM1900 512 13 13
Attenuation RX
(dB)
Attenuation
TX(dB)
661 13 14 810 14 14

General devices

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-458. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
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RM-458 Service Devices and Service Concepts
CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash
adapter. It requires an external 12 V power supply. The unit has the following features:
software controlled via USB
EM calibration function
Forwards FBUS/Flashbus traffic to/from terminal
Forwards USB traffic to/from terminal
software controlled BSI values
regulated VBATT voltage
2 x USB2.0 connector (Hub)
FBUS and USB connections supported
When using CU-4, note the special order of connecting cables and other service equipment:
Instructions
1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.
Note: Phoenix enables CU-4 regulators via USB when it is
started. Reconnecting the power supply requires a Phoenix restart.
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RM-458
Service Devices and Service Concepts
FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,
developed specifically for POS use.
Note: FLS-5 can be used as an alternative to PKD-1.
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RM-458 Service Devices and Service Concepts
FPS-21 Flash prommer
FPS-21 sales package:
FPS-21 prommer
AC-35 power supply
CA-31D USB cable
FPS-21 interfaces:
Front
Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device.
SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device
programming.
Rear
DC power input For connecting the external power supply (AC-35).
Two USB A type ports (USB1/USB3) Can be used, for example, for connecting external storage memory
devices or mobile devices
One USB B type device connector (USB2) For connecting a PC.
Phone connector Service cable connection for connecting Flashbus/FLA.
Ethernet RJ45 type socket (LAN) For connecting the FPS-21 to LAN.
Inside
Four SD card memory slots For internal storage memory.
Note: In order to access the SD memory card slots inside
FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.
Note: FPS-10 can be used for flashing instead of FPS-21 if
necessary.
PK-1 Software protection
key
PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.
PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register
the dongle in the same way as the PKD-1 series dongle.
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RM-458
Service Devices and Service Concepts
RJ-230 Common jig RJ-230 is a jig used for soldering and as a rework jig for the engine
module.
SB-6 Bluetooth tester The SB-6 test box is a generic device to perform Bluetooth bit error
rate testing and doing cordless FBUS connection via Bluetooth.
SPS-2 Soldering paste
spreader
SRT-6 Opening tool SRT-6 is used to open phone covers.
SS-102 Front camera
removal tool
The front camera removal tool SS-102 is used to remove/attach a front camera module from/to the camera socket of the phone PWB.
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RM-458 Service Devices and Service Concepts
SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and
FPS-10.
SS-62 Generic flash adapter
base for BB5
generic base for flash adapters and couplers
SS-62 equipped with a clip interlock system
provides standardised interface towards Control Unit
provides RF connection using galvanic connector or coupler
multiplexing between USB and FBUS media, controlled by VUSB
SS-93 Blue stick tool SS-93 is used for general disassembly and assembly tasks.
SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning
and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are
flashed.

Cables

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-458. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections
between the PC and the phone.
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RM-458
Service Devices and Service Concepts
CA-89DS Cable Provides VBAT and Flashbus connections to mobile device
programming adapters.
DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for
example, between the PC's serial port and module jigs, flash adapters or docking station adapters.
Note: Docking station adapters valid for DCT4 products.
PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module
jig or a control unit to supply a controlled voltage.
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RM-458 Service Devices and Service Concepts

Service concepts

POS (Point of Sale) flash concept

XRE-2 Bluetooth cable The bluetooth cable connects the bluetooth connector of the module
jig to the bluetooth test box JBT-9.
Figure 2 POS flash concept
Type Description
Product specific tools
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Type Description
BL-4S Battery
Other tools
FLS-5 POS flash dongle
PC with Phoenix service software
Cables
CA-101 USB connectivity cable

BB5 Basic Flash Concept with FS-101

RM-458
Service Devices and Service Concepts
Figure 3 BB5 Basic Flash Concept with FS-101
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RM-458 Service Devices and Service Concepts

BB5 Basic Flash Concept with SS-62

Figure 4 BB5 Basic Flash Concept with SS-62
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BB5 Basic RF & BB Tune Concept with FS-101

RM-458
Service Devices and Service Concepts
Figure 5 BB5 Basic RF & BB Tune Concept with FS-101
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RM-458 Service Devices and Service Concepts

BB5 Basic RF&BB Tune Concept with MJ-207

Figure 6 BB5 Basic RF&BB Tune Concept with MJ-207
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RM-458
Service Devices and Service Concepts
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Nokia Customer Care
3 — BB Troubleshooting and
Manual Tuning Guide
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RM-458
BB Troubleshooting and Manual Tuning Guide
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RM-458 BB Troubleshooting and Manual Tuning Guide
Table of Contents
Baseband self tests in Phoenix .............................................................................................................................3–5
Power and charging troubleshooting..................................................................................................................3–7
Dead or jammed device troubleshooting.......................................................................................................3–7
General power checking...................................................................................................................................3–9
Charging troubleshooting ................................................................................................................................3–9
Interface troubleshooting .................................................................................................................................. 3–11
Flash programming fault troubleshooting.................................................................................................. 3–11
Combo memory troubleshooting ................................................................................................................. 3–13
USB interface troubleshooting...................................................................................................................... 3–14
SIM card troubleshooting .............................................................................................................................. 3–15
User interface troubleshooting.......................................................................................................................... 3–16
Keypad troubleshooting................................................................................................................................ 3–16
Touch screen troubleshooting...................................................................................................................... 3–16
Resistive touch screen troubleshooting ................................................................................................. 3–16
Display module troubleshooting.................................................................................................................. 3–20
General instructions for display troubleshooting.................................................................................. 3–20
Display troubleshooting ........................................................................................................................... 3–21
Keyboard backlight troubleshooting ...................................................................................................... 3–22
Camera troubleshooting..................................................................................................................................... 3–23
Camera troubleshooting................................................................................................................................ 3–23
Camera and HWA HW troubleshooting ........................................................................................................ 3–24
Camera AF troubleshooting........................................................................................................................... 3–26
Camera flash troubleshooting ...................................................................................................................... 3–27
Audio troubleshooting........................................................................................................................................ 3–28
Audio troubleshooting test instructions...................................................................................................... 3–28
Internal earpiece troubleshooting ............................................................................................................... 3–32
Internal microphone troubleshooting......................................................................................................... 3–32
Internal handsfree (IHF) troubleshooting.................................................................................................... 3–34
External earpiece troubleshooting............................................................................................................... 3–35
Vibra troubleshooting.................................................................................................................................... 3–35
Baseband manual tuning guide......................................................................................................................... 3–36
Certificate restoring for BB5 products.......................................................................................................... 3–36
Energy management calibration.................................................................................................................. 3–42
List of Tables
Table 4 Display module troubleshooting cases................................................................................................ 3–20
Table 5 Pixel defects ........................................................................................................................................... 3–20
Table 6 Calibration value limits ......................................................................................................................... 3–42
List of Figures
Figure 7 Flashing pic 1. Take single trig measurement for the rise of the BSI signal.................................. 3–12
Figure 8 Flashing pic 2. Take single trig measurement for the rise of the BSI signal.................................. 3–13
Figure 9 Resistive touch screen troubleshooting............................................................................................. 3–17
Figure 10 Touch controller basic checks ........................................................................................................... 3–18
Figure 11 Touch screen basic checks................................................................................................................. 3–19
Figure 12 Single-ended output waveform of the Ext_in_HP_out measurement........................................... 3–30
Figure 13 Differential output waveform of the Ext microphone in out loop measurement Int handsfree
out. ............................................................................................................................................................. 3–30
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Figure 14 Single-ended output waveform of the AV ear loop when microphone is connected................. 3–31
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Baseband self tests in Phoenix

Context
Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below.
If the phone is dead and you cannot perform the self tests, go to
Dead or jammed device troubleshooting.
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Troubleshooting flow
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Power and charging troubleshooting

Dead or jammed device troubleshooting

Troubleshooting flow
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Troubleshooting flow
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General power checking

Check the following voltages:
Signal name Regulator Sleep Idle Nominal
voltage
VIO AVILMA ON ON 1.82 Memory, I/Os,
VBACK AVILMA ON ON 2.5 Back-up
VSIM1 AVILM ON ON 1.8/3.0 SIM card VDRAM AVILMA ON ON 1.82 SDRAM VAUX AVILMA OFF OFF 2.78 Camera,
VR1 AVILMA OFF ON 2.5 Crystal
VRFC AVILMA OFF ON 1.8 RAP3G
VRCP1 AVILMA 4.75 To RF parts RF active VREF AVILMA ON ON 1.35 RF reference VCORE BETTY ON ON 1.05
1.25
1.35
1.40
Main user Notes
Display
battery
Display
oscillators, RFIC
converters
RAP3G digital
VOUT BETTY OFF OFF 2.5 Accessory
connected
VCAM_2V8 LP3987ITLX-2.
85/N3351
VCAM_1V8 LM3677TLX-1.
82/N3350
VSIM2_MMC KMBGN000A/
D4800
VLEDOUT TPS61061/
N2301
OFF OFF 2.850 Camera Disabled in
sleep
OFF OFF 1.800 Camera Disabled in
sleep
OFF OFF 2.850 Internal
memory
OFF OFF 10.8 LCD Backlight Disabled in
Disabled in sleep
sleep

Charging troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –9
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Interface troubleshooting

Flash programming fault troubleshooting

Part 1
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Part 2
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Figure 7 Flashing pic 1. Take single trig measurement for the rise of the BSI signal.
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Figure 8 Flashing pic 2. Take single trig measurement for the rise of the BSI signal.

Combo memory troubleshooting

Troubleshooting flow
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USB interface troubleshooting

Troubleshooting flow
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SIM card troubleshooting

Troubleshooting flow
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User interface troubleshooting

Keypad troubleshooting

Context
There are two possible failure modes in the keyboard module:
One or more keys are stuck, so that the key does not react when a keydome is pressed. This kind of failure is caused by mechanical reasons (dirt, rust, mechanical damage, etc.)
Malfunction of several keys at the same time; this happens when one or more rows or columns in the key matrix are failing (shortcut or open connection).
If the failure mode is not clear, start with the Keyboard test in Phoenix.
Troubleshooting flow

Touch screen troubleshooting

Resistive touch screen troubleshooting
Context
RM-485 has a resistive touch screen as an input device. The key components of the touch screen user interface are touch window and touch controller (TSC2004).
The resistive touch window is located on UI shielding can above the display.
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Troubleshooting flow
Figure 9 Resistive touch screen troubleshooting
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Figure 10 Touch controller basic checks
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Figure 11 Touch screen basic checks
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Display module troubleshooting

General instructions for display troubleshooting
Context
The display is in a normal mode when the phone is in active use.
Display is in a partial idle mode when the phone is in the screen saver mode.
Table 4 Display module troubleshooting cases
Display blank There is no image on the display. The display looks
the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.
Image on the display not correct Image on the display can be corrupted or a part of
the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram.
Backlight dim or not working at all Backlight LED components are inside the display
module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone.
This means that in case the display is working (image OK), the backlight is faulty.
Visual defects (pixel) Pixel defects can be checked by controlling the
display with Phoenix. Use both colours, black and white, on a full screen.
The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.
Table 5 Pixel defects
Item White dot defect Black dot
defect
1 Defect counts R G B White Dot
Total
1 1
Total
1 1 1 1
2 Combined
defect counts
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Not allowed. Two single dot defects that are within 5 mm of each other should be
interpreted as combined dot defect.
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Steps
1. Verify with a working display that the fault is not on the display module itself. The display module cannot be repaired.
2. Check that the cellular engine is working normally. i To check the functionality, connect the phone to a docking station. ii Start iii Read the phone information to check that also the application engine is functioning normally (you
3. Proceed to the display troubleshooting flowcharts. Use the Display Test tool in
Phoenix
should be able to read the APE ID).
service software.
Phoenix
to find the detailed fault mode.
Display troubleshooting
Context
There are three different display fault cases; 1 No backlights when image is on
2 No image when backlight is on 3 No backlight and no image
Troubleshooting flow
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Keyboard backlight troubleshooting
Troubleshooting flow
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Camera troubleshooting

Camera troubleshooting

Troubleshooting flow
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Camera and HWA HW troubleshooting

Troubleshooting flow
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Camera AF troubleshooting

Troubleshooting flow
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BB Troubleshooting and Manual Tuning Guide
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Camera flash troubleshooting

Troubleshooting flow
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Audio troubleshooting

Audio troubleshooting test instructions

External earpiece and internal earpiece outputs can be measured either with a single-ended or a differential probe.
When measuring with a single-ended probe each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for
measuring a digital amplifier is not available. Note also that when using a current probe, the input signal frequency must be set to 2kHz.
Required equipment
The following equipment is needed for the tests:
Oscilloscope
Function generator (sine waveform)
'Active speaker' or 'speaker and power amplifier'
Sound level meter
Current probe (Internal handsfree DPMA output measurement)
Phoenix service software
Battery voltage 3.7V
Test procedure
Audio can be tested using the Phoenix audio routings option. Three different audio loop paths can be activated:
External microphone to Internal earpiece
External microphone to Internal handsfree speaker
External Microphone to external Earpiece
Internal microphone to External earpiece
Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test. Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test are presented in the following table.
Phoenix audio loop tests and test results
The results presented in the table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory
during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a differential output vs. single-ended input.
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Loop test Input
External Mic to External Earpiece (AV Mic to AV ear)
External Mic to Internal Earpiece (AV Mic to HP Ear)
External Mic to Internal handsfree (Ext microphone in Int Handsfreeout)
terminal
XMICP and GND
XMICP and GND
XMICP and GND
Output
terminal
HSEAR L and GND (J2104)
HSEAR R and GND (J2105)
EarP and GND (B2102)
EarN and GND (B2102)
B2102 pads 16.5 1000 670 0 25mA
Path
gain [dB]
(fixed)
22.7 100 1370 0 NA
-16 100 650 1.2 NA
Input
voltage
[mVp-p]
Differential
output
voltage
[mVp-p]
Output
DC level
[V]
Output
current
[mA]
(calc.)
Internal Mic to External Earpiece (HP Left Mic In AV Out)
B2150 HSEAR L
and GND (J2104)
NA NA approx 500 0 NA
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Measurement data
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Figure 12 Single-ended output waveform of the Ext_in_HP_out measurement.
If a special low-pass filter designed for measuring digital amplifiers is unavailable, the measurement must be performed with a current probe and the input signal frequency must be 2kHz.
Figure 13 Differential output waveform of the Ext microphone in out loop measurement Int handsfree out.
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Figure 14 Single-ended output waveform of the AV ear loop when microphone is connected.
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Internal earpiece troubleshooting

Troubleshooting flow
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Internal microphone troubleshooting

Troubleshooting flow
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Internal handsfree (IHF) troubleshooting

Troubleshooting flow
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External earpiece troubleshooting

Troubleshooting flow
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Vibra troubleshooting

Troubleshooting flow
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Baseband manual tuning guide

Certificate restoring for BB5 products

Context
This procedure is performed when the device certificate is corrupted for some reason. All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure. The procedure for certificate restoring is the following:
Flash the phone with the latest available software using FPS-10 and FPS-20.
Note: USB flashing is available for dead BB5 phones. Ensure the phone has a fully charged battery
installed and is switched off. From Phoenix, set the connection type to "no connection" and physically connect the phone via USB
cable (e.g. CA-101). Next select File -> Open Product, select the relevant type designator (E.g. RM-458). Then select Flashing -> Firmware update.
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In the dialogue box select first a Product code/variant, then click the Dead phone USB flashing box. (You must do the operations in this order, or else you can not select the Dead Phone USB flashing box.)
Now click on "Refurbish". Follow the dialogue messages in the Phoenix window, press the power button on the phone when prompted to do so.
Create a request file.
Send the file to Nokia by e-mail. Use the following addresses depending on your location:
APAC: sydney.service@nokia.com
CHINA: repair.ams@nokia.com
E&A: salo.repair@nokia.com
AMERICAS: fls1.usa@nokia.com
When you receive a reply from Nokia, carry out certificate restoring.
Tune the phone completely.
Note: SX-4 smart card is needed.
If the phone resets after certificate restoring, reflash the phone again.
Required equipment and setup:
Phoenix
The latest phone model specific
PKD-1 dongle
SX-4 smart card (Enables BB5 testing and tuning features)
External smart card reader
Activated FPS-10 flash prommer
Flash update package 08.24.010 or newer for FPS-10 flash prommers
CU-4 control unit
USB cable from PC USB Port to CU-4 control unit
Phone model specific adapter for CU-4 control unit
PCS-1 cable to power CU-4 from external power supply
XCS-4 modular cable between flash prommer and CU-4
service software v 2008.20.9.34260 or newer.
Phoenix
Note: The smart card reader is only needed when FPS-8 is used. FPS-10 has an integrated smart card
reader.
Note: CU-4 must be supplied with +12 V from an external power supply in all steps of certificate
restoring.
data package.
Steps
1. Program the phone software. i Start ii Update the phone MCU software to the latest available version.
iii Choose the product manually from FileOpen Product , and click OK.
iv Go to FlashingSW Update and wait until
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Phoenix
If the new flash is empty and the phone cannot communicate with
Wait for the phone type designator (e.g. “RM-1” ) to be displayed in the status bar.
picture.
and login. Make sure the connection has been managed correctly for FPS-8 or FPS-10.
Phoenix
Copyright © 2009 Nokia. All rights reserved.
reads the product data as shown in the following
Phoenix
, reflash the phone.
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Product is automatically set according to the phone support module which was opened manually,
but the flash files cannot be found because the correct data cannot be read from the phone automatically.
Code must be chosen manually, it determines the correct flash files to be used. Please choose the
correct product code (can be seen in the phone type label) from the dropdown list.
Flash Type must be set to Phone as Manufactured.
v To continue, click Start.
Progress bars and messages on the screen show actions during phone programming, please wait.
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Programming is completed when Flashing Completed message is displayed. The product type designator and MCU SW version are displayed in the status bar.
vi Close the
2. Create a For this procedure, you must supply +12 V to CU-4 from an external power supply. i To connect the phone with ii Choose ToolsCertificate Restore . iii To choose a location for the request file, click Browse.
SW Update
Request
file.
window and then choose FileClose Product .
Phoenix
, choose FileScan Product .
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iv Name the file so that you can easily identify it, and click Open.
The name of the file and its location are shown.
RM-458
v To create the vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment.
3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply. i Save the reply file sent by Nokia to your computer. ii Start iii Choose FileScan Product .
Phoenix
Request
service software.
file, click Start.
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iv From the Tools menu, choose Certificate Restore and select Process a response file in the
pane.
v To choose the location where response file is saved, click Browse. vi Click Open.
Action
The name of the file and the path where it is located are shown.
vii To write the file to phone, click Start.
Next actions
After a successful rewrite, you must retune the phone completely by using
Important: Perform all tunings: RF, BB, and UI.
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Copyright © 2009 Nokia. All rights reserved.
Phoenix
tuning functions.
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Energy management calibration

Prerequisites
Energy Management (EM) calibration is performed to calibrate the setting (gain and offset) of AD converters in several channels (that is, battery voltage, BSI, battery current) to get an accurate AD conversion result.
Hardware setup:
An external power supply is needed.
Supply 12V DC from an external power supply to CU-4 to power up the phone.
The phone must be connected to a CU-4 control unit with a product-specific flash adapter.
Steps
1. Place the phone to the docking station adapter (CU-4 is connected to the adapter).
2. Start
3. Choose File Scan Product.
4. Choose TuningEnergy Management Calibration.
5. To show the current values in the phone memory, click Read, and check that communication between
6. Check that the CU-4 used check box is checked.
7. Select the item(s) to be calibrated.
8. Click Calibrate.
Phoenix
the phone and CU-4 works.
Note: ADC calibration has to be performed before other item(s). However, if all calibrations are
selected at the same time, there is no need to perform the ADC calibration first.
The calibration of the selected item(s) is carried out automatically. The candidates for the new calibration values are shown in the
calibration values seem to be acceptable (please refer to the following "Calibration value limits" table), click Write to store the new calibration values to the phone permanent memory.
service software.
Calculated values
column. If the new
Table 6 Calibration value limits
Parameter Min. Max.
ADC Offset - -3 ADC Gain - 13183 BSI Gain - 1174 VBAT Offset - 2515 VBAT Gain - 21450 IBAT (ICal) Gain - 10001
9. Click Read, and confirm that the new calibration values are stored in the phone memory correctly. If the
values are not stored to the phone memory, click Write and/or repeat the procedure again.
10. To end the procedure, close the
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Energy Management Calibration
Copyright © 2009 Nokia. All rights reserved.
window.
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Nokia Customer Care
4 — RF troubleshooting
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RF troubleshooting
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Table of Contents
General RF troubleshooting ..................................................................................................................................4–5
Introduction to RF troubleshooting ................................................................................................................4–5
RF key components ...........................................................................................................................................4–6
Auto tuning for RF ..................................................................................................................................................4–6
General voltage checking ......................................................................................................................................4–7
Selftest troubleshooting........................................................................................................................................4–8
RF selftests ........................................................................................................................................................4–8
Fatal selftests troubleshooting..................................................................................................................... 4–10
Receiver troubleshooting ................................................................................................................................... 4–15
Introduction to receiver (RX) troubleshooting............................................................................................ 4–15
GSM RX chain activation for manual measurements/GSM RSSI measurement ........................................ 4–16
Transmitter troubleshooting ............................................................................................................................. 4–17
General instructions for transmitter (TX) troubleshooting........................................................................ 4–17
GSM transmitter troubleshooting................................................................................................................. 4–17
Bluetooth and FM radio troubleshooting ......................................................................................................... 4–19
Bluetooth troubleshooting ........................................................................................................................... 4–19
FM radio troubleshooting.............................................................................................................................. 4–20
List of Figures
Figure 15 RF key components ...............................................................................................................................4–6
Figure 16 Auto tuning concept with CMU200......................................................................................................4–6
Figure 17 General voltage checking test points (main board, bottom side) ...................................................4–8
Figure 18 Testpoints used after fatal self tests................................................................................................ 4–11
Figure 19 Settings: Time 1ns/d + 0.1Vpp/d ...................................................................................................... 4–13
Figure 20 Settings: Time 1ns/d + 0.3Vpp/d ...................................................................................................... 4–13
Figure 21 Frequency ~ 100kHz........................................................................................................................... 4–15
Figure 22 Typical readings ................................................................................................................................. 4–18
Figure 23 Troubleshooting diagram: Bluetooth .............................................................................................. 4–19
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RF troubleshooting
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General RF troubleshooting

Introduction to RF troubleshooting

Troubleshooting process
RF troubleshooting is performed in this order: 1 Autotuning 2 General power checking 3 Selftests 4 RX and TX troubleshootings
Most RF semiconductors are static discharge sensitive
ESD protection must be applied during repair (ground straps and ESD soldering irons).
Pre-baking
These parts are moisture sensitive and must be pre-baked prior to soldering:
RFIC N1001
Front End Module (FEM) N1002
Discrete components
In addition to the two key-components, there are few number of discrete components (capacitors) for which troubleshooting is done mainly by
Capacitors: check for short circuits.
Note: In-circuit measurements should be evaluated carefully
visual inspection
.
Measuring equipment
All measurements should be done using:
An oscilloscope for low frequency and DC measurements. Recommended probe: 10:1, 10Mohm//8pF.
A radio communication tester including RF generator and spectrum analyser, for example Rohde & Schwarz CMU200. (Alternatively a spectrum analyser and an RF generator can be used. Some tests in this guide are not possible to perform if this solution is chosen).
Note: All measurements with an RF coupler should be performed in an RF-shielded environment
because nearby base stations can disturb sensitive receiver measurements. If there is no possibility to use RF shielded environment, testing at frequencies of nearby base stations should be avoided.
Level of repair
The scope of this guideline is to enable repairs at key-component level. Please refer to the troubleshooting instructions for further information.
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Page 86

RF key components

Auto tuning for RF

RM-458
RF troubleshooting
Figure 15 RF key components
This phone can be tuned automatically. Autotune is designed to align the phone's RF part easier and faster. It performs calibrations, tunings and
measurements of RX and TX. The results are displayed and logged in a result file, if initiated.
Hardware set up
Hardware requirements for auto tuning:
PC (Windows 2000/XP) with GPIB card
Power supply
Product specific module jig
Cables: XRF-1 (RF cable), USB cable, GBIP cable and DAU-9S
Signal analyser (TX), signal generator (RX) and RF-splitter
or
one device including all.
Figure 16 Auto tuning concept with CMU200
Phoenix preparations
Install the phone specific data package, for example specific settings..
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RM-458_DP20_1.00_04.09.1.exe
. This defines phone
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Auto tuning procedure
1 Make sure the phone (in the jig) is connected to the equipment. Else, some menus will not be shown in
Phoenix. 2 To go to autotune, select
Tuning (Alt-U)
>
Auto-Tune (Alt-A)
from the menu. Set up the cable loss correctly!
3 Start autotuning, clicking the
Tune
button.

General voltage checking

Steps
1. Set up the main board in the module jig. The phone should be in local mode.
2. Check the following:
# Signal name Test point Voltage (all bands)
1 Vbat at N1002 (FEM) J2903 3.0-4.7 V 2 Vbat at N1001 (Transceiver) C1002 3.0-4.7 V 3 VCCXO supply E2901 2.4-2.6 V
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RF troubleshooting
Figure 17 General voltage checking test points (main board, bottom side)

Selftest troubleshooting

RF selftests

Prerequisites
Do a hardware initialization before you start the selftests:
TestingGSMRF Controls RX and then press Stop.
Context
Note: The RF connector should be terminated to 50 Ohms or connected to the antenna. Check this
carefully before performing the self tests.
Note: The phone should be in local mode when performing Self tests
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Steps
1. Check the tests shown in the figure below: Testing Self Tests , and press the Start button.
2. A test is either Passed or Fatal. If Fatal continue the selftest troubleshooting. If Passed continue with the
other RF troubleshootings.
3. If Fatal, press Details to see error codes
Error codes will now show up in the right most column marked
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Detailed
.
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RF troubleshooting
Note: The Error Code contains the two first words:
0x00
and
0xC0
.

Fatal selftests troubleshooting

If a self test is fatal, check the DetailsError code and follow the instructions below.
Note: If ST_CDSP_RF_BB_IF_TEST is fatal, the other self tests will also be fatal. Always start
troubleshooting ST_CDSP_RF_BB_IF_TEST.
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RF troubleshooting
Figure 18 Testpoints used after fatal self tests
ST_CDSP_RF_BB_IF_TEST is fatal
This test is checking the communication between baseband and RF. It will show in what part the problem is located.
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RM-458 RF troubleshooting
Error code Test Action
ST_RFBUS_WRITE_READ_FAIL (0x00, 0x40) or combination (0x00, 0xC0)
In Phoenix Testing GSM RF ControlsRX Probe: 1 J2805 SDATA (Ch1) [1] 2 J2806 ENX (Ch2) [2] 3 J2804 SCLK (Ch3) [3] The result should look like this:
All OK: replace N1001 NOK : go to BB
troubleshooting
ST_TXFIFO_WRITE_READ_FAIL (0x00, 0x80)
Figure 19 Settings: Time 1ns/d + 0.1Vpp/d
In Phoenix: Testing GSM RF ControlsTX Probe: 1 J2210 TXBB_CLK (Ch1) [4] 2 J2212 TXBB_DATA (Ch2) [5] 3 J2902 STROBE (Ch3) [6] The result should look like this:
All OK: replace N1001 NOK : go to BB
troubleshooting
Figure 20 Settings: Time 1ns/d + 0.3Vpp/d
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ST_CDSP_GSM_TX_POWER_TEST is fatal
This test is checking power amplifier functionality.
Error code Test Action
RM-458
RF troubleshooting
ST_GSM1800_TX_PWR_LOW (0x00, 0x02)
ST_GSM850_TX_PWR_LOW (0x00, 0x08)
Or combination (0x00, 0x0A) ST_TXDAC_FAIL (0x00, 0x10)
Or combination (0x00, 0x1A), (0x00, 0x12), (0x00, 0x18)
- Replace N1002
- Replace N1001
ST_CDSP_TX_PLL_PHASE_LOCK_TEST is fatal
This test is checking if phase lock loop is working.
Error code Test Action
ST_TX_PLL_FAIL (0x00, 0x08) Replace N1001
ST_CDSP_RX_IQ_LOOP_BACK_TEST is fatal
This test is checking the analogue RX communication between baseband and RF.
Error code Test Action
ST_FIMRCAL_FAIL (0x00, 0x40) or combination (0x00, 0x50) and (0x00, 0x60)
Replace N1001
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Page 95
RM-458 RF troubleshooting
Error code Test Action
ST_IQ_POWER_TOO_SMALL (0x00, 0x10)
ST_IQ_POWER_TOO_HIGH (0x00, 0x20)
In Phoenix: Testing GSM RF ControlsRX Apply -80dBm signal at 948.06771 MHz Probe during RX operation: 1 J2810 RXIP [7] 2 J2811 RXIN [8] 3 J2812 RXQP (Ch1) [9] 4 J2813 RXQN [10] 5 J2814 ADC_ref [11] Check voltage level between 0.7-0.8V The result should look like this:
All OK : go to BB troubleshooting
NOK: replace N1001
Figure 21 Frequency ~ 100kHz
ST_CDSP_RF_SUPPLY_TEST is fatal
This test is checking internal voltage regulators.
Error code Test Action
ST_VREG_LDO2 (0x20, 0x00) ST_VREG_VCCXO (0x80, 0x00) Or combination (0xA0, 0x00)

Receiver troubleshooting

Introduction to receiver (RX) troubleshooting

RX can be tested by making a phone call or in local mode. For the local mode testing, use Phoenix service software.
Issue 1 COMPANY CONFIDENTIAL Page 4 –15
Check 1 VCCXO value at testpoint C2213 = 2 .4 – 2.6 V
[12]
2 2. VBat = 3.0 – 4.7 V
Copyright © 2009 Nokia. All rights reserved.
All OK: replace N1001 NOK : go to power
troubleshooting
Page 96
RM-458
RF troubleshooting
The main RX troubleshooting measurement is RSSI reading. This test measures the signal strength of the received signal. For GSM RSSI measurements, see
RSSI measurement
.
GSM RX chain activation for manual measurements/GSM

GSM RX chain activation for manual measurements/GSM RSSI measurement

Prerequisites
Make the following settings in Phoenix service software and in the signal generator:
Setting GSM900 GSM1800 GSM1900
Phoenix Channel 37 700 661 Signal generator to
antenna connector
942.46771 MHz (67.71kHz offset) at
-60dBm
1842.86771 MHz (67.71kHz offset) at
-60dBm
Steps
1. Set the phone to local mode.
2. Activate RSSI reading in Phoenix (TestingGSMRSSI reading )
1960.06771 MHz (67.71kHz offset) at
-60dBm
Results
With the losses) +/- 5 dB.
When varying the level in the range -30 to -102 dBm the reading should then follow within +/-5 dB. Now select the measuring mode to
the signal generator level.
Measuring mode
set to
Sum vector
Q branch
, the reading should reflect the level of the signal generator (-
and
I Branch
. In each case the reading should be 3 dB below
Next actions
RSSI-reading AND TX troubleshooting is failing: replace N1002. TX is OK and RX is failing: replace N1001.
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RM-458 RF troubleshooting

Transmitter troubleshooting

General instructions for transmitter (TX) troubleshooting

Please note the following before performing transmitter tests:
TX troubleshooting requires TX operation.
Do not transmit on frequencies that are in use!
The transmitter can be controlled in local mode for diagnostic purposes.
The most useful Phoenix tool for GSM transmitter testing is “RF Controls”.
Remember that re-tuning is not a fix! Phones are tuned correctly in production
Note: Never activate the GSM transmitter without a proper antenna load. Always connect a 50 Ω
load to the RF connector (antenna, RF-measurement equipment or at least a 2 W dummy load); otherwise the power amplifier may be damaged.

GSM transmitter troubleshooting

Steps
1. Set the phone to local mode.
2. Activate RF controls in Phoenix (TestingGSMRf Controls ).
Make settings as shown in the picture:
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RM-458
RF troubleshooting
3. Check the basic TX parameters (i.e. power, phase error, modulation and switching spectrum), using a communication analyser (for example CMU200).
Figure 22 Typical readings
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RM-458 RF troubleshooting
4. Change power level (RF controls) and make sure the power reading follows accordingly.
Next actions
TX is failing and RX is OK: replace N1002 If you want to troubleshoot the other bands, change band with RF controls and set the communication
analyzer accordingly.

Bluetooth and FM radio troubleshooting

Bluetooth troubleshooting

Troubleshooting flow
Figure 23 Troubleshooting diagram: Bluetooth
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Page 100

FM radio troubleshooting

Troubleshooting flow
RM-458
RF troubleshooting
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