General Troubleshooting ...........................................................................................................................8
TX Power Low............................................................................................................................................. 8
Receiver Not Working Properly............................................................................................................. 8
Phone Cannot Make a Call..................................................................................................................... 8
Transmitter Parts .........................................................................................................................................9
Turning on the RX Path........................................................................................................................ 27
Switching the RX Gain States............................................................................................................ 29
Cell Receiver Check from RF to IQ.................................................................................................... 29
PCS Receiver Check from RF to IQ.................................................................................................... 31
AMPS Receiver Check from RF to IQ................................................................................................ 32
Receiver Diagnostic Signal Tracing................................................................................................... 34
Receiver IF RF.......................................................................................................................................... 34
PCS UHF LO Channel 600 Spectrum................................................................................................. 53
Cell UHF LO Channel 384 Spectrum................................................................................................. 53
RX VHF LO ....................................................................................................................................................54
RX VHF LO (Batman) Schematic........................................................................................................ 55
TX UHF LO ....................................................................................................................................................56
GPS RF General Testing ............................................................................................................................63
Self Test Failure...................................................................................................................................... 64
CW Test Failure....................................................................................................................................... 64
When troubleshooting the receiver, first check the RX_AGC PDM value. The AGC value
should be close to the typical values (see "RF AGC Status" on page 26). The RX AGC tries
to keep a constant amplitude at the output of the receiver chain; if the AGC value
indicates an AGC gain that is substantially higher than normal, the AGC is compensating
for extra loss in another component. If the AGC PDM values are normal and there is still
a problem, check the actual AGC voltages. RF probing at specific locations in the chain
can then help to pinpoint the source of the problem.
Likewise, when troubleshooting the transmitter, first check the measured output power
and AGC values, which give an indication of where to start probing. Although probing
points and signal-level information are given for each point in the receiver and
transmitter chains, the troubleshooter is not expected to probe each point on every
phone — only the suspected trouble spots.
Absolute power measurements were made with an Agilent (HP) 85024A active highimpedance probe. Other probes can be used (but should be high-impedance so that the
measurement does not load the circuit) but may very well have a different gain;
therefore, adjust the absolute measurements accordingly. Also, adjust if using a probe
attenuator.
Where a range is given for loss, typically the higher loss occurs at the band edges.
Probing is not a very accurate method to measure absolute power; therefore, you cannot
expect measured results to exactly match the numbers listed here.
Power depends on the impedance of the circuit. For example, if a filter has a nominal loss
of 5 dB, then straightforward probing on the input and output, then subtracting, might
not result in 5 dB because the input impedance might be different from the output
impedance. Most components in the RF section have the same input and output
impedance (50 ohms), but where this is not the case, absolute power is noted in the
tables in dBm, rather than loss or gain in dB.
When testing the CDMA receiver, it is easier to inject a CW tone into the receiver. The
gains and losses are the same for a CW signal as for CDMA.
Note: After opening the shield lids, always replace them with new lids.
6015/6015i/6016i/6019i (RH-55), 6012 (RM-20)
Troubleshooting - RFNokia Customer Care
General Troubleshooting
Use the following steps to troubleshoot some common issues, such as low transmitter
power, a faulty receiver, or a phone that cannot make a call.
TX Power Low
If TX power is low, use Phoenix to turn on the transmitter in Local Mode and check the
following:
1. Perform a visual inspection of the PWB under a microscope to check for the
proper placement, rotation, and soldering of components.
2. Look for the presence of a CDMA modulated signal on a spectrum analyzer at the
correct frequency.
•If a signal is present but off-frequency or distorted, check the synthesizer.
Most likely, one of the synthesizers is not locked or the VCO has no output
signal.
•If a signal is not present, or present but low in amplitude, use check the
probing diagrams to determine where in the chain the fault occurs.
3. Check that the AGC PDMs are set for the desired TX power and ensure the AGC
voltages are correct.
4. Check the synthesizers for proper frequency and amplitude.
5. Ensure that the power supplies to the transmitter have the correct voltage.
Receiver Not Working Properly
If the receiver is not working properly, turn it on in Local Mode and check the following:
1. Turn on receiver with Phoenix and inject a signal.
2. Check the AGC PDM.
3. Perform a visual inspection of the PWB under a microscope to check for the
proper placement, rotation, and soldering of components.
4. Measure signal levels at various points in the chain and determine where in the
chain the fault lies.
5. Check the LOs for proper frequency and amplitude.
6. Ensure power supplies to receiver have correct voltage.
Phone Cannot Make a Call
Verify the following if the phone cannot make a call:
1. The phone is in Normal Mode (i.e., the phone is searching for a signal, net server
is on).
2. The Preferred Roaming List (PRL) is loaded into the phone.
3. The phone is tuned and has passed tuning. (Read the tuning parameters using the
batch tune component in Phoenix; an untuned phone has all zeros in the tuning
file.)
6015/6015i/6016i/6019i (RH-55), 6012 (RM-20)
Troubleshooting - RFNokia Customer Care
2. If all DC voltages are present, check the AGC control voltages. (See Figure 13 on
page 19).
•If the voltages are incorrect, check the SMDs around the TX_AGC1 and
TX_AGC2 lines.
•If SMDs are all good, replace the UPP.
3. Using an oscilloscope, look at the input modulation waveforms on R603, R604,
R605, and R606. They should all be present with an AC swing of about 500 mVpp
and a +1.2 V offset.
•If one or more waveforms are missing, look for SMD problems around these
resistors.
•If the SMD is good, replace the UEM.
4. Probe the Cell TX output of Jupiter using AAS-10 type RF probe.
5. Use the spectrum analyzer to probe the RF center frequency (see the "AMPS TX
Setup", "Cell TX Setup", or "PCS TX Setup" section for the correct spectrum
analyzer settings).
•If there is no RF or low RF, look for faulty SMD around the Jupiter chip.
•If the SMD is good, replace the Jupiter chip.
6. Probe the PA input. If level is low, look for an SMD issue on the TX filter. Reflow
or replace the filter as necessary.
7. Probe the PA output. If the RF is missing or low, look for Vbatt voltages and SMD
issues on and around the PA. If these voltages are good, replace the PA.
8. Probe the duplexer output. If the RF is missing or low, reflow or replace the
duplexer.
9. Probe the coupler output. If the RF is missing or low, reflow or replace the
coupler.
10. Probe the diplexer output. If the RF is missing or low, reflow or replace the
diplexer.
Failed Test: TX PA Detector
1. Use Phoenix to set the phone in Local Mode, and activate the TX with default
output power. The output power at the RF test connector should read
9 dBm +/- 4 dB.
2. Use a voltmeter on DC, and probe the detector output at C813. The voltmeter
should read approximately 1.4 V. If not, replace the detector (N803).
See Figure 13 on page 19 for test point location and common power and voltage
variations.
Figure 12: The output of the phone on a spectrum analyzer should look like the figure on the left
Bad output
If using the AAS-10 probe with the phone connected to the call box, the amplitude
should be approximately -7 dBm at the antenna test point on the top of the PWB.
TX DC Probe Points
Following are the transmitter DC probe points on the top side of the PWB. See Table 1 on
page 20 for test point descriptions and values.