Nokia 5320 Service Manual Level 3-4

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Nokia Customer Care

Service Manual

RM-409; RM-416; RM-417 (Nokia 5320

XpressMusic; L3&4)

Mobile Terminal

Part No: (Issue 2)

COMPANY CONFIDENTIAL

RM-409; RM-416; RM-417

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 06/2008 ET Issue 2 08/2008 ET The type designator (SA-134) and

graphic of the RF coupler have been updated.

Chapter 7, titled

Service information differences between RM-416 and RM-409

manual. The new chapter describes the key hardware differences between the RM-416 (2G) and RM-409 (3G) variants of the Nokia 5320 XpressMusic.

Chapter 8, titled

, has been added to the

Service information differences between RM-417 and RM-409

manual. The new chapter describes the key hardware differences between the RM-417 (LTA) and RM-409 (3G) variants of the Nokia 5320 XpressMusic.

, has been added to the

Page ii COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 2 COMPANY CONFIDENTIAL Page iii

RM-409; RM-416; RM-417

Warnings and cautions

Warnings

• IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

• THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

• OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

• BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

• Servicing and alignment must be undertaken by qualified personnel only.

• Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

• Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

• Use only approved components as specified in the parts list.

• Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

• Ensure all cables and wires are repositioned correctly.

• Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

• During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 For your safety

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

Issue 2 COMPANY CONFIDENTIAL Page v

RM-409; RM-416; RM-417

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Page vi COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Care and maintenance

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

• Keep the phone and all its parts and accessories out of the reach of small children.

• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

• Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

• Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

• Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

• Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Issue 2 COMPANY CONFIDENTIAL Page vii

RM-409; RM-416; RM-417

Company Policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

• Title of the Document + Issue Number/Date of publication

• Latest Amendment Number (if applicable)

• Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Page viii COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Battery information

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Issue 2 COMPANY CONFIDENTIAL Page ix

RM-409; RM-416; RM-417

Battery information

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Page x COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Nokia 5320 XpressMusic; L3&4 Service Manual Structure

Nokia 5320 XpressMusic; L3&4 Service Manual Structure

1 General information 2 Service tools and service concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 Camera Module Troubleshooting 6 System Module and User Interface 7 Service information differences between RM-416 and RM-409 8 Service information differences between RM-417 and RM-409 Glossary

Issue 2 COMPANY CONFIDENTIAL Page xi

RM-409; RM-416; RM-417

Nokia 5320 XpressMusic; L3&4 Service Manual

Structure

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Page xii COMPANY CONFIDENTIAL Issue 2

Nokia Customer Care

1 — General information

Issue 2 COMPANY CONFIDENTIAL Page 1 –1

RM-409; RM-416; RM-417

General information

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Page 1 –2 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 General information

Table of Contents

Product selection....................................................................................................................................................1–5

Product features and sales package.....................................................................................................................1–5

Product and module list ........................................................................................................................................1–7

Mobile enhancements............................................................................................................................................1–7

Technical specifications.........................................................................................................................................1–9

Transceiver general specifications ..................................................................................................................1–9

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII (900) and WCDMA I (2100)

phones......................................................................................................................................................1–9

Battery endurance.......................................................................................................................................... 1–10

Environmental conditions ............................................................................................................................. 1–11

List of Tables

Table 1 Audio..........................................................................................................................................................1–7

Table 2 Car...............................................................................................................................................................1–8

Table 3 Data ............................................................................................................................................................1–8

Table 4 Messaging..................................................................................................................................................1–8

Table 5 Music ..........................................................................................................................................................1–8

Table 6 Power.........................................................................................................................................................1–9

List of Figures

Figure 1 View of RM-409........................................................................................................................................1–5

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RM-409; RM-416; RM-417

General information

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Page 1 –4 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 General information

Product selection

RM-409 is a GSM/HSDPA/WCDMA tri-mode handportable monoblock phone. It supports EGSM850/900/1800/1900 and WCDMA900/2100 bands, and CSD/HSCSD, GPRS/EGPRS, WCDMA/HSDPA data bearers.

For WCDMA the maximum bit rate is up to 384 kbit/s for downlink and 384 kbit/s for uplink with simultaneous CS speech or CS video (max. 64 kbit/s). The HSDPA peak is 3.6Mbps (with limited use cases).

For GPRS/EGPRS networks the RM-409 is a Class B EGPRS MSC 32 (5 Rx + 3 Tx, max sum 6), which means a maximum download speed of up to 296 kbit/s with EGPRS, and up to 107 kbit/s with GPRS. RM-409 also supports Dual Transfer Mode (DTM) for simultaneous voice and packet data connection in GSM/EDGE networks; simple class A, multi slot class 11, (4 Rx + 3 Tx, max sum 5 ), UL/DL=236.8/177.6 kbit/s.

RM-409 has a large 2.0’’ QVGA (320x240 pixels) TFT display with 16 million colors, a 2 Megapixel main camera that has a 4 x digital zoom and an integrated flash, and a 2nd CIF camera for video calls.

RM-409 is an MMS (Multimedia Messaging Service) enabled multimedia device. The MMS implementation follows the OMA MMS standard release 1.2. RM-409 also supports the Bluetooth 2.0 + EDR standard.

RM-409 uses Symbian (S60, release 3.2) operating system and supports the full Web Browser for S60, which brings desktop-like Web browsing experience to mobile devices.

RM-409 also supports MIDP Java 2.1 and CLDC1.1, providing a good platform for compelling 3rd party applications.

Figure 1 View of RM-409

Product features and sales package

Bearers and transport

• WCDMA DL 384kbit/s, UL 384 kbit/s

Issue 2 COMPANY CONFIDENTIAL Page 1 –5

• HSDPA up to 3.6Mbps

• GPRS/EGPRS Class B, Multi slot class 32

• Dual Transfer Mode (DTM) class A, multi slot class 11 (4 Rx+3Tx=5)

Connectivity

• Bluetooth 2.0 + EDR

• USB 2.0 High Speed with micro USB interface

• MicroSD memory card - support up to 8GB

• 3.5 mm AV connector

• 2.0 mm charger connector

Display

• Large 2.0’’ QVGA (320x240 pixels) TFT display with 16 million colors

Gaming

• Ready for NGage

• Dedicated gaming keys

RM-409; RM-416; RM-417

General information

Imaging and video

• Integrated 2 megapixel digital camera with 4 x smooth digital zoom and integrated LED flash.

•

2nd CIF camera for video calls

• Video streaming and playback

• Video recording

• Video sharing

Music

• NSeries music player supporting MP3, MP4, eAAC+ and WMA

• 3D, True tones, MP3/AAC and MIDI ringing/alert tones up to 64 polyphonies

• Stereo FM Radio with RDS / Visual radio™

• Nokia Say and Play (voice control to music player)

Productivity

Context management

• OMA client provisioning

• PIM (Calendar + Contacts)

• OTA provisioning & over the air SW update (FOTA)

• Nokia PC Suite connectivity with USB, Bluetooth

• Active Standby

• Local/remote SyncML data sync

• Web Browser (OSS), Java ™ MIDP 2.1, XHTML browsing over TCP/IP

Messaging

• OMA MMS 1.2

• Push E-mail with attachment viewers

Voice

Page 1 –6 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 General information

• Rich Calls: Push to Talk (PoC), 2-way video conferencing (video call), video sharing

• Voice commands, enhanced voice dialling (SIND)

• High quality text-to-speech functionality (SMS reader)

Add-on software framework

• Symbian 9.3 OS

• Nokia Series 60, 3rd edition, feature pack 3.2

• Java: MIDP2.1

Additional technical specifications

• Vibrating alert

Sales package

List of sales pack contents, there may be sales area variations.

• Transceiver RM-409

• Charger (AC-4)

• Battery (BL-5B)

• Music Headset (HS-45 + AD-57)

• Micro USB connectivity cable (CA-101)

• MicroSD card 1GB (MU-22)

• CD-ROM

• Short User Guide

• Music marketing leaflet

Product and module list

Module name Type code Notes

System/RF Module 2MS Main PWB with components. UI Flex Module 2NX

Mobile enhancements

Table 1 Audio

Enhancement Type

Wired headsets HS-16

HS-45 + AD-57 HS-81

Wireless headsets HS-76W

HS-95W

Issue 2 COMPANY CONFIDENTIAL Page 1 –7

Table 2 Car

Enhancement Type

Mobile holder CR-39

CR-82 Mobile holder mounting device HH-12 Mobile charger DC-4 Car kit N616 Wireless car kit CK-15W

CK-25W Wireless plug-in car handsfree HF-6W Car phone N810

Table 3 Data

RM-409; RM-416; RM-417

General information

Enhancement Type

MicroSD card, 512MB MU-28 MicroSD card, 1GB MU-22 MicroSD card, 2GB MU-37 MicroSD card, 4GB MU-41 MicroSD card, 8GB MU-43 Micro USB connectivity cable CA-101

Table 4 Messaging

Enhancement Type

Wireless keyboard SU-8W

Table 5 Music

Enhancement Type

Audio gateway AD-42W Mini speakers MD-4 Music speakers MD-6W

MD-8W MD-7W Wireless

Page 1 –8 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 General information

Table 6 Power

Enhancement Type

Battery Li-Ion 890 mAh BL-5B Travel charger AC-3

AC-5 AC-8

Charger adapter CA-44

Technical specifications

Transceiver general specifications

Unit Dimensions (L x W x T)

Transceiver with BL-5B 890 mAh Li-Ion battery back

(mm)

108 x 46 x 15 90 67

Weight (g) Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII (900) and WCDMA I (2100) phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII

(900) and WCDMA I (2100)

Rx frequency band GSM850: 869 - 894 MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA VIII (900): 925- 960 MHz WCDMA I (2100): 2110 - 2170 MHz

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA VIII (900): 880 - 915 MHz WCDMA I (2100): 1920 - 1980 MHz

Issue 2 COMPANY CONFIDENTIAL Page 1 –9

RM-409; RM-416; RM-417

General information

Parameter Unit

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA VIII (900): -50 ... +24 dBm/0.01μW ...

251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ...

251.2mW

EDGE output power EDGE850: +5 … +29dBm/3.2mW … 794mW

EDGE900: +5 … +29dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA VIII (900): 152

WCDMA I (2100): 277 Channel spacing 200 kHz Number of Tx power levels GSM850: 15

GSM900: 15

GSM1800: 16

GSM1900: 16

WCDMA VIII (900): 75

WCDMA I (2100): 75

Battery endurance

Battery Capacity

(mAh)

Talk time Stand-by Music time Gaming time

BL-5B 890 Up to 3.5 h (GSM)

Up to 2.5 h (WCDMA)

Up to 300 h (GSM) Up to 300 h

(WCDMA)

Up to 24 h Up to 4.5 h

Charging time

AC-4

80 min

Page 1 –10 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 General information

Environmental conditions

Temperature conditions

Environmental condition Ambient temperature Notes

Normal operation Reduced performance

Intermittent operation

No operation or storage

Charging allowed Long term storage conditions

-15oC...+55oC

-25oC...-15oC +55oC...+70oC

-40oC...-15oC +70oC...+85 oC

<-40oC...>+85oC

-25oC...+50oC 0oC...+85oC

Specifications fulfilled Operational for shorts periods

only

Operation not guaranteed but an attempt to operate does not damage the phone.

No storage or operation: an attempt may damage the phone.

Humidity

Relative humidity range is 5...95%. The HW module is not protected against water. Condensed or splashed water might cause malfunction. Any

submerge of the phone will cause permanent damage. Long-term high humidity, with condensation, will cause permanent damage because of corrosion.

Vibration

The module should withstand the following vibrations:

• 5 - 10 Hz; +10dB / octave

•

10 - 50 Hz; 5.58 m2 / s3 (0.0558 g2/ Hz)

• 50 - 300 Hz; - 10 dB / octave

ESD strength

Conducted discharge is 8 kV (>10 discharges) and air contact 15 kV ( >10 discharges ). The standard for electrostatic discharge is IEC 61000-4-2, and this device fulfils level 4 requirements.

RoHS

This device uses RoHS compliant components and lead-free soldering process.

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RM-409; RM-416; RM-417

General information

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Page 1 –12 COMPANY CONFIDENTIAL Issue 2

Nokia Customer Care

2 — Service tools and service

concepts

Issue 2 COMPANY CONFIDENTIAL Page 2 –1

RM-409; RM-416; RM-417

Service tools and service concepts

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Page 2 –2 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Service tools and service concepts

Table of Contents

Service tools............................................................................................................................................................2–5

Product specific tools........................................................................................................................................2–5

FS-63..............................................................................................................................................................2–5

MJ-181 ...........................................................................................................................................................2–5

RJ-230 ............................................................................................................................................................2–5

SA-134 ...........................................................................................................................................................2–6

Rework jigs and stencils...................................................................................................................................2–6

RJ-157 ............................................................................................................................................................2–7

RJ-160 ............................................................................................................................................................2–7

RJ-228 ............................................................................................................................................................2–7

RJ-73 ..............................................................................................................................................................2–7

RJ-93 ..............................................................................................................................................................2–8

ST-29..............................................................................................................................................................2–8

ST-40..............................................................................................................................................................2–8

ST-55..............................................................................................................................................................2–8

ST-71..............................................................................................................................................................2–8

General tools......................................................................................................................................................2–9

AC-33..............................................................................................................................................................2–9

AC-35..............................................................................................................................................................2–9

ACF-8..............................................................................................................................................................2–9

CU-4............................................................................................................................................................. 2–10

FLS-5 ........................................................................................................................................................... 2–11

FPS-10......................................................................................................................................................... 2–11

FPS-21......................................................................................................................................................... 2–12

JXS-1............................................................................................................................................................ 2–12

PK-1............................................................................................................................................................. 2–13

SB-6............................................................................................................................................................. 2–13

SPS-1........................................................................................................................................................... 2–13

SPS-2........................................................................................................................................................... 2–13

SRT-6........................................................................................................................................................... 2–14

SS-102......................................................................................................................................................... 2–14

SS-46........................................................................................................................................................... 2–14

SS-62........................................................................................................................................................... 2–14

SS-93........................................................................................................................................................... 2–14

SX-4............................................................................................................................................................. 2–15

Cables............................................................................................................................................................... 2–15

CA-101 ........................................................................................................................................................ 2–15

CA-31D ........................................................................................................................................................ 2–15

CA-35S......................................................................................................................................................... 2–16

CA-58RS....................................................................................................................................................... 2–16

CA-89DS ...................................................................................................................................................... 2–16

DAU-9S........................................................................................................................................................ 2–17

PCS-1........................................................................................................................................................... 2–17

XCS-4........................................................................................................................................................... 2–17

XRS-6........................................................................................................................................................... 2–18

Service concepts .................................................................................................................................................. 2–18

POS (Point of Sale) flash concept .................................................................................................................. 2–18

Flash concept with FPS-10............................................................................................................................. 2–19

Flash concept with FPS-21............................................................................................................................. 2–20

CU-4 flash concept with FPS-10..................................................................................................................... 2–21

Issue 2 COMPANY CONFIDENTIAL Page 2 –3

RM-409; RM-416; RM-417

Service tools and service concepts

CU-4 flash concept with FPS-21..................................................................................................................... 2–22

Module jig service concept............................................................................................................................ 2–23

RF testing concept with RF coupler .............................................................................................................. 2–24

Service concept for RF testing and RF/BB tuning........................................................................................ 2–25

Bluetooth testing concept with SB-6 ........................................................................................................... 2–26

List of Tables

Table 7 Attenuation values ................................................................................................................................ 2–16

List of Figures

Figure 2 POS flash concept ................................................................................................................................. 2–18

Figure 3 Basic flash concept with FPS-10.......................................................................................................... 2–19

Figure 4 Basic flash concept with FPS-21.......................................................................................................... 2–20

Figure 5 CU-4 flash concept with FPS-10........................................................................................................... 2–21

Figure 6 CU-4 flash concept with FPS-21........................................................................................................... 2–22

Figure 7 Module jig service concept .................................................................................................................. 2–23

Figure 8 RF testing concept with RF coupler .................................................................................................... 2–24

Figure 9 Service concept for RF testing and RF/BB tuning .............................................................................. 2–25

Figure 10 Service concept for RF testing and RF/BB tuning............................................................................ 2–26

Page 2 –4 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Service tools and service concepts

Service tools

Product specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-409; RM-416; RM-417. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

FS-63 Flash adapter For flashing (also dead phones) with SS-46. RF testing and tuning, and

EM calibration on ATO level with SS-62 (mechanical locking concept), CU-4 supported.

MJ-181 Module jig MJ-181 is meant for troubleshooting, testing, tuning and flashing on

the engine level (CU-4 supported). The jig includes an RF interface for GSM, WCDMA and Bluetooth.

•

Attenuation values for galvanic RF connetion MJ-181

Band Default f/

MHz RX

GSM 850 881.6 0.2dB 836.6 0.2dB

GSM 900 942.4 0.2dB 897.4 0.2dB

GSM

1800 1842.8 0.3dB 1747.8 0.3dB

GSM

1900 1960.0 0.3dB 1880.0 0.3dB

WCDMA

Band I 2140.0 0.3dB 1950.0 0.3dB

WCDMA

Band VIII 942.6 0.2dB 897.6 0.2dB

Att. RX Default f/

MHz RX

Att. TX

RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the

engine module.

Issue 2 COMPANY CONFIDENTIAL Page 2 –5

RM-409; RM-416; RM-417

Service tools and service concepts

SA-134 RF coupler SA-134 is an RF coupler for WCDMA and GSM RF testing. It is used

together with the product-specific flash adapter. The following table shows attenuations from the antenna pads of the

mobile terminal to the SMA connectors of SA-134:

•

Attenuation values for inductive RF coupler SA-134

Band Channel Attenuation RX Attenuation TX

Low -4,5 -5,2

GSM 850

GSM 900

GSM

1800

GSM

1900

Mid -4,2 -5,5 High -4,1 -6,4

Low -3,7 -4,3 Mid -3,8 -4 High -4,7 -3,9

Low -7,8 -6,7 Mid -7,2 -6,4 High -7,5 -8

Low -8,6 -7,3 Mid -8,9 -7,6 High -9,3 -7,8

Low -8,6 -9,9

WCDMA

Band I

WCDMA

Band VIII

Mid -8,7 -9,7 High -9,1 -9,8

Low -4,7 -3,7 Mid -4,3 -3,7 High -3,9 -4

Rework jigs and stencils

Page 2 –6 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Service tools and service concepts

RJ-157 Rework jig RJ-157 is a rework jig used when servicing the Z7540 duplexer. It is

used together with the ST-55 stencil.

RJ-160 Rework jig RJ-160 is a rework jig used when servicing the WCDMA duplexer

(Z7541). It is used together with the ST-55 stencil.

RJ-228 Rework jig RJ-228 is a rework jig used when servicing the WCDMA PA (N7540)

component. It is used together with the ST-71 stencil.

RJ-73 Rework jig RJ-73 is a rework jig used when servicing the N7601 component. It is

used together with the ST-29 rework stencil.

Issue 2 COMPANY CONFIDENTIAL Page 2 –7

RM-409; RM-416; RM-417

Service tools and service concepts

RJ-93 Rework jig RJ-93 is used as a rework jig for the Front End Module (FEM).

This rework jig takes the FEM or power amplifier (PA) module (N7520) for spreading the soldering paste to the component. Must be used together with the ST-40 stencil.

ST-29 rework stencil ST-29 is a rework stencil used when servicing the N7601 component.

It is used together with rework jig RJ-73.

ST-40 Rework stencil ST-40 is a rework stencil that is used with the RJ-93 rework jig to

service the Front End Module (N7520).

ST-55 Rework stencil ST-55 is a rework stencil used when servicing the Z7540 and Z7541

duplexers. It is used together with the rework jigs RJ-157 and RJ-160.

ST-71 Rework stencil ST-71 is a rework stencil used when servicing the WCDMA PA (N7540)

component. It is used together with rework jig RJ-228.

Page 2 –8 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Service tools and service concepts

General tools

AC-33 Power supply Universal power supply for FPS-10; included in the FPS-10 sales

package.

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

package. Input 100V…230V 50Hz…60Hz, output voltage of 12 V and output

current up to 3 A.

ACF-8 Universal power

supply

The ACF-8 universal power supply is used to power FLS-5.

Issue 2 COMPANY CONFIDENTIAL Page 2 –9

RM-409; RM-416; RM-417

Service tools and service concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

• software controlled via USB

• EM calibration function

• Forwards FBUS/Flashbus traffic to/from terminal

• Forwards USB traffic to/from terminal

• software controlled BSI values

• regulated VBATT voltage

• 2 x USB2.0 connector (Hub)

• FBUS and USB connections supported When using CU-4, note the special order of connecting cables and

other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

Page 2 –10 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Service tools and service concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PKD-1.

FPS-10 Flash prommer FPS-10 interfaces with:

• PC

• Control unit

• Flash adapter

• Smart card FPS-10 flash prommer features:

• Flash functionality for BB5 and DCT-4 terminals

• Smart Card reader for SX-2 or SX-4

• USB traffic forwarding

• USB to FBUS/Flashbus conversion

• LAN to FBUS/Flashbus and USB conversion

• Vusb output switchable by PC command FPS-10 sales package includes:

• FPS-10 prommer

• Power Supply with 5 country specific cords

• USB cable

Note: FPS-21 is substitute FPS-10 if FPS-10 has not been set

up.

Issue 2 COMPANY CONFIDENTIAL Page 2 –11

RM-409; RM-416; RM-417

Service tools and service concepts

FPS-21 Flash prommer

FPS-21 sales package:

• FPS-21 prommer

• AC-35 power supply

• CA-31D USB cable

FPS-21 interfaces:

Front

• Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device.

• SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device

programming.

Rear

• DC power input For connecting the external power supply (AC-35).

• Two USB A type ports (USB1/USB3) Can be used, for example, for connecting external storage memory

devices or mobile devices

• One USB B type device connector (USB2) For connecting a PC.

• Phone connector Service cable connection for connecting Flashbus/FLA.

• Ethernet RJ45 type socket (LAN) For connecting the FPS-21 to LAN.

Inside

• Four SD card memory slots For internal storage memory.

Note: In order to access the SD memory card slots inside

FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.

Note: FPS-10 can be used for flashing instead of FPS-21 if

necessary.

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal.

The shield box is not an active device, it contains only passive filtering components for RF attenuation.

Page 2 –12 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Service tools and service concepts

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle. SB-6 Bluetooth test and

interface box (sales package)

The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .

Sales package includes:

• SB-6 test box

• Installation and warranty information

SPS-1 Soldering Paste

Spreader

The SPS-1 allows spreading of solder to the LGA components pads over the rework stencils.

SPS-2 Soldering paste

spreader

Issue 2 COMPANY CONFIDENTIAL Page 2 –13

RM-409; RM-416; RM-417

Service tools and service concepts

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-102 Front camera

removal tool

The front camera removal tool SS-102 is used to remove/attach a front camera module from/to the camera socket of the phone PWB.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-10.

SS-62 Generic flash adapter

base for BB5

• generic base for flash adapters and couplers

• SS-62 equipped with a clip interlock system

• provides standardised interface towards Control Unit

• provides RF connection using galvanic connector or coupler

• multiplexing between USB and FBUS media, controlled by VUSB

SS-93 Opening tool SS-93 is used for opening JAE connectors.

Page 2 –14 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Service tools and service concepts

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are

flashed.

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

included in the FPS-10 and FPS-11 sales packages.

Issue 2 COMPANY CONFIDENTIAL Page 2 –15

RM-409; RM-416; RM-417

Service tools and service concepts

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash

prommer to the Point-Of-Sales (POS) flash adapter.

CA-58RS RF tuning cable Product-specific adapter cable for RF tuning.

•

Table 7 Attenuation values

Band Attenuation Rx/Tx

GSM850/900 0.2...0.3 dB GSM1800/1900 0.3...0.4 dB WCDMA900 0.2...0.3 dB WCDMA2100 0.4...0.6 dB

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

programming adapters.

Page 2 –16 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Service tools and service concepts

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

example, between the PC's serial port and module jigs, flash adapters or docking station adapters.

Note: Docking station adapters valid for DCT4 products.

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

for flashing and service purposes.

Issue 2 COMPANY CONFIDENTIAL Page 2 –17

Service concepts

POS (Point of Sale) flash concept

RM-409; RM-416; RM-417

Service tools and service concepts

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:

• GSM850/900: 0.3+-0.1 dB

• GSM1800/1900: 0.5+-0.1 dB

• WCDMA900: 0.3+-0.1 dB

• WCDMA2100: 0.6+-0.1dB

Figure 2 POS flash concept

Type Description

Product specific tools

BL-5B Battery

Other tools

FLS-5 POS flash dongle

PC with Phoenix service software

Cables

Page 2 –18 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Service tools and service concepts

Type Description

DKE-2 USB connectivity cable

Flash concept with FPS-10

Figure 3 Basic flash concept with FPS-10

Type Description

Product specific devices

FS-63 Flash adapter

Other devices

FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

XCS-4 Modular cable CA-35S Power cable

USB cable

Issue 2 COMPANY CONFIDENTIAL Page 2 –19

Flash concept with FPS-21

RM-409; RM-416; RM-417

Service tools and service concepts

Figure 4 Basic flash concept with FPS-21

Type Description

Product specific devices

FS-63 Flash adapter

Other devices

FPS-21 Flash prommer box AC-35 Power supply PK-1/PKD-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

CA-89DS Service cable

USB cable

Page 2 –20 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Service tools and service concepts

CU-4 flash concept with FPS-10

Figure 5 CU-4 flash concept with FPS-10

Type Description

Product specific devices

FS-63 Flash adapter

Other devices

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card

PC with Phoenix service software

Cables

PCS-1 Power cable XCS-4 Modular cable

Standard USB cable USB cable

Issue 2 COMPANY CONFIDENTIAL Page 2 –21

CU-4 flash concept with FPS-21

RM-409; RM-416; RM-417

Service tools and service concepts

Figure 6 CU-4 flash concept with FPS-21

Type Description

Product specific devices

FS-63 Flash adapter

Other devices

CU-4 Control unit FPS-21 Flash prommer box AC-35 Power supply PK-1/PKD-1 SW security device SS-62 Flash adapter base SX-4 Smart card (for DCT-4 generation mobile device programming)

PC with Phoenix service software

Cables

PCS-1 Power cable CA-89DS Service cable

Standard USB cable

Page 2 –22 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Service tools and service concepts

Type Description

USB cable

Module jig service concept

Figure 7 Module jig service concept

Type Description

Phone specific tools

MJ-181 Module jig

Other tools

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SX-4 Smart card

PC with Phoenix service software Measurement equipment

Cables

CA-58RS RF service cable (product-specific adapter cable) PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable

Issue 2 COMPANY CONFIDENTIAL Page 2 –23

Type Description

USB cable GPIB control cable

RF testing concept with RF coupler

RM-409; RM-416; RM-417

Service tools and service concepts

Figure 8 RF testing concept with RF coupler

Type Description

Product specific devices

FS-63 Flash adapter SA-134 RF coupler

Other devices

CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base

Measurement equipment PC with Phoenix service software

Cables

Page 2 –24 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Service tools and service concepts

Type Description

PCS-1 Power cable XCS-4 Modular cable XRS-6 RF cable

GPIB control cable USB cable

Service concept for RF testing and RF/BB tuning

Figure 9 Service concept for RF testing and RF/BB tuning

Type Description

Product specific devices

MJ-181 Module jig

Other devices

CU-4 Control unit PK-1/PKD-1 SW security device SX-4 Smart card

Measurement equipment Smart card reader

Issue 2 COMPANY CONFIDENTIAL Page 2 –25

Type Description

PC with Phoenix service software

Cables

DAU-9S MBUS cable PCS-1 DC power cable XRS-6 RF cable

GPIB control cable USB cable

Bluetooth testing concept with SB-6

RM-409; RM-416; RM-417

Service tools and service concepts

Figure 10 Service concept for RF testing and RF/BB tuning

Type Description

Product specific devices

FS-63 Flash adapter

Other devices

CU-4 Control unit SS-62 Flash adapter base PK-1 SW security device SX-4 Smart card SB-6 Bluetooth test and interface box

Page 2 –26 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 Service tools and service concepts

Type Description

Smart card reader PC with Phoenix service software

Cables

DAU-9S MBUS cable PCS-1 DC power cable

USB cable

Issue 2 COMPANY CONFIDENTIAL Page 2 –27

RM-409; RM-416; RM-417

Service tools and service concepts

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Page 2 –28 COMPANY CONFIDENTIAL Issue 2

Nokia Customer Care

3 — BB Troubleshooting and

Manual Tuning Guide

Issue 2 COMPANY CONFIDENTIAL Page 3 –1

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

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Page 3 –2 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

Table of Contents

Troubleshooting overview ....................................................................................................................................3–5

Dead or jammed device troubleshooting............................................................................................................3–6

General power checking ........................................................................................................................................3–7

Clocking troubleshooting ......................................................................................................................................3–8

Charging troubleshooting .....................................................................................................................................3–9

Backup battery troubleshooting........................................................................................................................ 3–10

Flash programming fault troubleshooting....................................................................................................... 3–11

Combo memory troubleshooting ...................................................................................................................... 3–13

MicroSD card troubleshooting............................................................................................................................ 3–14

USB interface troubleshooting........................................................................................................................... 3–16

SIM card troubleshooting ................................................................................................................................... 3–17

Keyboard troubleshooting ................................................................................................................................. 3–19

Power key troubleshooting................................................................................................................................ 3–20

Vibra troubleshooting......................................................................................................................................... 3–21

Display module troubleshooting ....................................................................................................................... 3–21

General instructions for display troubleshooting....................................................................................... 3–21

Display troubleshooting ................................................................................................................................ 3–24

Backlights and LED driver troubleshooting ...................................................................................................... 3–25

Bluetooth and FM radio ...................................................................................................................................... 3–26

Introduction to Bluetooth/FM Radio troubleshooting ............................................................................... 3–26

Bluetooth settings for Phoenix..................................................................................................................... 3–28

Bluetooth self tests in Phoenix..................................................................................................................... 3–29

Bluetooth troubleshooting ........................................................................................................................... 3–31

FM radio troubleshooting.............................................................................................................................. 3–31

Audio troubleshooting........................................................................................................................................ 3–33

Audio troubleshooting test instructions...................................................................................................... 3–33

Internal earpiece troubleshooting ............................................................................................................... 3–36

Internal microphone troubleshooting......................................................................................................... 3–37

IHF speakers troubleshooting....................................................................................................................... 3–38

External headset microphone troubleshooting.......................................................................................... 3–39

External headset earpiece troubleshooting ................................................................................................ 3–40

Acoustics troubleshooting............................................................................................................................. 3–41

Introduction to acoustics troubleshooting ............................................................................................ 3–41

Earpiece troubleshooting......................................................................................................................... 3–42

IHF troubleshooting.................................................................................................................................. 3–43

Microphone troubleshooting ................................................................................................................... 3–44

Baseband manual tuning guide......................................................................................................................... 3–45

Certificate restoring ....................................................................................................................................... 3–45

Energy management calibration.................................................................................................................. 3–46

List of Tables

Table 8 Display module troubleshooting cases................................................................................................ 3–22

Table 9 Pixel defects ........................................................................................................................................... 3–22

Table 10 Calibration value limits ....................................................................................................................... 3–46

List of Figures

Figure 11 Charging backup battery ................................................................................................................... 3–10

Figure 12 Discharging backup battery .............................................................................................................. 3–10

Issue 2 COMPANY CONFIDENTIAL Page 3 –3

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

Figure 13 Take single trig measurement for the rise of the BSI signal. ........................................................ 3–12

Figure 14 RM-409 Bluetooth antenna ............................................................................................................... 3–27

Figure 15 RM-409 Bluetooth and FM radio component layout....................................................................... 3–28

Figure 16 BER test result..................................................................................................................................... 3–29

Figure 17 Bluetooth self tests in Phoenix......................................................................................................... 3–30

Figure 18 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is

connected. ................................................................................................................................................. 3–34

Figure 19 Single-ended output waveform of the Ext_in_IHF_out out loop measurement when speaker

is connected (measured at speaker pads). No filter is used. ............................................................... 3–34

Figure 20 Single-ended output waveform of the Ext_in_Ext_out loop........................................................... 3–35

Figure 21 Single-ended output waveform of the HP_microphone_in_Ext_out loop..................................... 3–35

Page 3 –4 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

Troubleshooting overview

For practical reasons, troubleshooting is divided into two sections:

• Baseband troubleshooting, including FM radio and Bluetooth.

• RF troubleshooting

Issue 2 COMPANY CONFIDENTIAL Page 3 –5

Dead or jammed device troubleshooting

Troubleshooting flow

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

Page 3 –6 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

General power checking

Check the following voltages:

Signal name Regulator Sleep Idle Nominal

voltage

VIO External

LDO N2201

VBACK AVILMA ON ON 2.5 Back-up

VSIM1 AVILMA ON ON 1.8/3.0 SIM card VBAT3 VSIM2 AVILMA ON ON LNA

VAUX AVILMA OFF OFF 2.78 Display VBAT5 VR1 AVILMA OFF ON 2.5 Crystal

VRFC AVILMA ON OFF 1.8 RAPIDO

VRCP1 AVILMA 4.75 To RF parts RF active VBATCP VRCP2 AVILMA 4.75 To RF parts RF active VBATCP VREF AVILMA ON ON 1.35 RF

ON ON 1.82 Memory, I/

Main user Notes Supply

VBAT

battery

VBAT3

amplifier

oscillators

converters

reference

DC/DC converter in RF

VBAT4

VCORE N2390

(Barracuda)

VOUT BETTY OFF OFF 2.5 Audio

VANA_CAM N3320 2.8 Camera VDIG_CAM N3300 1.8 Camera LEDOUT BETTY LED

driver

VSD SD

levelshifter

ON ON 1.35/1.05

on sleep

14 Display

2.85 MicroSD

RAPIDO digital core

switch

and key LEDs

card

Issue 2 COMPANY CONFIDENTIAL Page 3 –7

Clocking troubleshooting

Troubleshooting flow

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

Page 3 –8 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

Charging troubleshooting

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –9

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

Backup battery troubleshooting

Verify that the backup battery is empty (U<1V). Switch the phone on. Measure voltage of the battery when the main battery is connected to the phone and the phone is switched on.

Wait a few minutes and monitor that the backup battery voltage rises. Switch off the phone, disconnect the main battery and monitor that the voltage of the backup battery decreases. Normal behaviour of the voltage is described in the figures below.

Figure 11 Charging backup battery

Figure 12 Discharging backup battery

If the voltage rises and falls quickly, check whether G2200 is broken or short-circuited. Backup battery can be also dead. If the voltage stays ~0V, check resistance VBACK against GND. If there is no short-circuit, AVILMA is faulty. Replace AVILMA.

Page 3 –10 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

Flash programming fault troubleshooting

Part 1

Issue 2 COMPANY CONFIDENTIAL Page 3 –11

Part 2

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

Figure 13 Take single trig measurement for the rise of the BSI signal.

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RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

Combo memory troubleshooting

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –13

MicroSD card troubleshooting

Troubleshooting flow

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

Page 3 –14 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

Issue 2 COMPANY CONFIDENTIAL Page 3 –15

USB interface troubleshooting

Troubleshooting flow

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

Page 3 –16 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

SIM card troubleshooting

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –17

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

Page 3 –18 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

Keyboard troubleshooting

Context

There are two possible failure modes in the keyboard module:

• One or more keys can be stuck, so that the key does not react when a keydome is pressed. This kind of

failure is caused by mechanical reasons (dirt, rust). Dirt or dust can also be between the keydome and PWB. So if only one key is not working, remove domesheet and clean dust.

• Malfunction of several keys at the same time; this happens when one or more rows or columns are failing

(shortcut or open connection). For a more detailed description of the keyboard and keymatrix, see section Keyboard.

If the failure mode is not clear, start with the Keyboard Test in Phoenix.

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –19

Power key troubleshooting

Troubleshooting flow

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

Page 3 –20 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

Vibra troubleshooting

Troubleshooting flow

Display module troubleshooting

General instructions for display troubleshooting

Context

• The display is in a normal mode when the phone is in active use.

• Display is in a partial idle mode when the phone is in the screen saver mode.

Issue 2 COMPANY CONFIDENTIAL Page 3 –21

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

• The operating modes of the display can be controlled with the help of

Table 8 Display module troubleshooting cases

Phoenix

Display blank There is no image on the display. The display looks

the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.

Image on the display not correct Image on the display can be corrupted or a part of

the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram.

Backlight dim or not working at all Backlight LED components are inside the display

module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone.

This means that in case the display is working (image OK), the backlight is faulty.

Visual defects (pixel) Pixel defects can be checked by controlling the

display with Phoenix. Use both colours, black and white, on a full screen.

The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.

Table 9 Pixel defects

Item White dot defect Black dot

Total

defect

1 Defect counts R G B White Dot

1 1

Total

1 1 1 1

2 Combined

defect counts

Not allowed. Two single dot defects that are within 5 mm of each other should be

interpreted as combined dot defect.

Steps

1. Verify with a working display that the fault is not on the display module itself. The display module cannot be repaired.

2. Check that the cellular engine is working normally. i To check the functionality, connect the phone to a docking station. ii Start iii Read the phone information to check that also the application engine is functioning normally (you

Phoenix

service software.

should be able to read the APE ID).

Page 3 –22 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

3. Proceed to the display troubleshooting flowcharts.

Use the Display Test tool in

Phoenix

to find the detailed fault mode.

Issue 2 COMPANY CONFIDENTIAL Page 3 –23

Display troubleshooting

Troubleshooting flow

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

Page 3 –24 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

Backlights and LED driver troubleshooting

Context

The device has one LED driver that provides current for both the display and keyboard backlights. Brightness can be adjusted manually, and it affects both the display and keypad. Keyboard backlights can be turned ON/ OFF separately but not without switching on the display lights.

Issue 2 COMPANY CONFIDENTIAL Page 3 –25

Troubleshooting flow

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

Bluetooth and FM radio

Introduction to Bluetooth/FM Radio troubleshooting

There are two main Bluetooth problems that can occur:

Page 3 –26 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

Problem Description

Detachment of the BT antenna. This would most likely happen if the device has

been dropped repeatedly to the ground. It could cause the BT antenna to become loose or partially detached from the PWB.

A malfunction in the BT ASIC, BB ASICs or Phone’s BT SMD components.

The main issue is to find out if the problem is related to the BT antenna or related to the BT system or the phone’s BB and then replace/fix the faulty component.

This is unpredictable and could have many causes i.e. SW or HW related.

Bluetooth antenna

Figure 14 RM-409 Bluetooth antenna

Issue 2 COMPANY CONFIDENTIAL Page 3 –27

Bluetooth/FM Radio component layout

RM-409; RM-416; RM-417

BB Troubleshooting and Manual Tuning Guide

Figure 15 RM-409 Bluetooth and FM radio component layout

Bluetooth settings for Phoenix

Steps

1. Start

2. Place the phone to a flash adapter in the local mode.

3. From the File menu, choose Open Product, and then choose the correct type designator from the

4. Choose Testing→Bluetooth LOCALS .

5. Locate SB-6’s serial number (12 digits) found in the type label on the back of SB-6.

6. In the

7. Place the SB-6 box near (within 10 cm) the BT antenna and click Run BER Test.

Phoenix

Product list.

In addition to SB-6 , also JBT-3, JBT-6 and JBT-9 Bluetooth test boxes can be used.

Bluetooth LOCALS

Counterpart BT Device Address line. This needs to be done only once provided that SB-6 is not changed.

service software.

window, write the 12-digit serial number on the

Results

Bit Error Rate test result is displayed in the

Bit Error Rate (BER) Tests

pane in the

Bluetooth LOCALS

window.

Page 3 –28 COMPANY CONFIDENTIAL Issue 2

RM-409; RM-416; RM-417 BB Troubleshooting and Manual Tuning Guide

Figure 16 BER test result

Bluetooth self tests in Phoenix

Steps

1. Start

2. ChooseFile→Scan Product.

3. Place the phone to a flash adapter.

4. From the Mode drop-down menu, set mode to Local.

5. Choose Testing→Self Tests.

6. In the

Phoenix

Self Tests

• ST_LPRF_IF_TEST

• ST_LPRF_AUDIO_LINES_TEST

• ST_BT_WAKEUP_TEST

service software.

window check the following Bluetooth related tests:

Issue 2 COMPANY CONFIDENTIAL Page 3 –29

7. To run the tests, click Start.

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Figure 17 Bluetooth self tests in

Phoenix

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Bluetooth troubleshooting

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –31

FM radio troubleshooting

Troubleshooting flow

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Audio troubleshooting

Audio troubleshooting test instructions

Single-ended external earpiece and differential internal earpiece outputs can be measured either with a single-ended or a differential probe.

When measuring with a single-ended probe each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for

measuring a digital amplifier is not available. Note also that when using a current probe, the input signal frequency must be set to 2kHz.

The input signal for each loop test can be either single-ended or differential. Exception to this is a digital microphone, which needs input signal from an external sound source (laptop speaker) to playback eg. 1kHz sine wave from 5 cm distance.

Required equipment

The following equipment is needed for the tests:

• Oscilloscope

• Function generator (sine waveform)

• Current probe (Internal handsfree PWM output measurement)

• Phoenix service software

• Battery voltage 3.7V

• Sound source (laptop speaker or B&K type 4231 calibrator)

Test procedure

Audio can be tested using the Phoenix audio routings option. Three different audio loop paths can be activated:

• External microphone to Internal earpiece

• Analogue microphone to Internal handsfree speaker

• Digital microphone to External earpiece Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test.

Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test are presented in the following table.

Phoenix audio loop tests and test results

The results presented in the table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory

during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a differential output vs. single-ended/differential input.

Loop test Input

terminal

Output

terminal

Path gain

[dB]

(fixed)

Input

voltage

[mVp-

Output

voltage

[mVp-p]

Output

DC level

[V]

Output

current [mA]

External Mic to Internal Earpiece

Issue 2 COMPANY CONFIDENTIAL Page 3 –33

HS_MIC & GND

EarP & GND -10 1000 320 1.2 NA EarN & GND

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BB Troubleshooting and Manual Tuning Guide

Loop test Input

terminal

Analogue Mic to Internal

HS_MIC & GND

handsfree Digital Mic to

External Earpiece

Acoustical input, 1kHz sine wave

Measurement data

Earpiece signal

Output

terminal

Path

gain

[dB]

(fixed)

Input

voltage

[mVp-

J2100 -6 1000 J2101

HS_EAR_L & GND

NA 94 dB

SPL

HS_EAR_R & GND

Output

voltage

[mVp-p]

Output

DC level

[V]

current [mA]

200 NA

Output

Figure 18 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is connected.

Integrated handsfree signal

Figure 19 Single-ended output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected

(measured at speaker pads). No filter is used.

External output from AV

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Figure 20 Single-ended output waveform of the Ext_in_Ext_out loop.

External output from AV (acoustic input)

Figure 21 Single-ended output waveform of the HP_microphone_in_Ext_out loop.

Issue 2 COMPANY CONFIDENTIAL Page 3 –35

Internal earpiece troubleshooting

Troubleshooting flow

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Internal microphone troubleshooting

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –37

IHF speakers troubleshooting

Troubleshooting flow

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External headset microphone troubleshooting

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –39

External headset earpiece troubleshooting

Troubleshooting flow

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Acoustics troubleshooting

Introduction to acoustics troubleshooting

Acoustics design ensures that the sound is detected correctly with a microphone and properly radiated to the outside of the device by the speaker. The acoustics of the phone includes three basic systems: earpiece, Integrated Hands Free (IHF) and microphone.

The sound reproduced from the earpiece readiates through a single hole on the front cover (A-cover). The sound reproduced from the IHF speaker radiates from the sound holes located on the left side of the device. Microphone is located at the bottom, next to the system connector.

For a correct functionality of the phone, all sound holes must be always open. When the phone is used, care must be taken not to close any of those holes with a hand or fingers. The phone should be dry and clean, and no objects must be located in such a way that they close any of the holes.

Issue 2 COMPANY CONFIDENTIAL Page 3 –41

Earpiece troubleshooting

Troubleshooting flow

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IHF troubleshooting

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –43

Microphone troubleshooting

Troubleshooting flow

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Baseband manual tuning guide

Certificate restoring

Context

This procedure is performed when the device certificate is corrupted for some reason. All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure. The procedure for certificate restoring is the following:

• Flash the phone with the latest available software using FPS-8 or FPS-10.

Note: USB flashing does not work for a dead BB5 phone.

• Execute the certificate restore process in Phoenix.

• Tune the phone completely.

Note: SX-4 smart card is needed.

• If the phone resets after certificate restoring, reflash the phone again. Required equipment and setup:

•

Phoenix

• The latest phone model specific

• PKD-1 dongle

• SX-4 smart card (Enables testing and tuning features)

• External smart card reader

• Activated FPS-8 flash prommer OR FPS-10 flash prommer

• Latest flash update package for FPS-8 or FPS-10 flash prommers

• CU-4 control unit

• USB cable from PC USB Port to CU-4 control unit

• Phone model specific adapter for CU-4 control unit

• PCS-1 cable to power CU-4 from external power supply

• XCS-4 modular cable between flash prommer and CU-4

service software v 2008.20.5. or newer.

Phoenix

Note: The smart card reader is only needed when FPS-8 is used. FPS-10 has an integrated smart card

reader.

Note: CU-4 must be supplied with +12 V from an external power supply in all steps of certificate

restoring.

data package.

Steps

1. Program the phone software.

2. Execute the certificate restore process in Phoenix.

Next actions

After a successful rewrite, you must retune the phone completely by using

Important: Perform all tunings: RF, BB, and UI.

Issue 2 COMPANY CONFIDENTIAL Page 3 –45

Phoenix

tuning functions.

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BB Troubleshooting and Manual Tuning Guide

Energy management calibration

Prerequisites

Energy Management (EM) calibration is performed to calibrate the setting (gain and offset) of AD converters in several channels (that is, battery voltage, BSI, battery current) to get an accurate AD conversion result.

Hardware setup:

• An external power supply is needed.

• Supply 12V DC from an external power supply to CU-4 to power up the phone.

• The phone must be connected to a CU-4 control unit with a product-specific flash adapter.

Steps

1. Place the phone to the docking station adapter (CU-4 is connected to the adapter).

2. Start

3. Choose File→ Scan Product.

4. Choose Tuning→Energy Management Calibration.

5. To show the current values in the phone memory, click Read, and check that communication between

6. Check that the CU-4 used check box is checked.

7. Select the item(s) to be calibrated.

8. Click Calibrate.

Phoenix

the phone and CU-4 works.

Note: ADC calibration has to be performed before other item(s). However, if all calibrations are

selected at the same time, there is no need to perform the ADC calibration first.

The calibration of the selected item(s) is carried out automatically. The candidates for the new calibration values are shown in the

calibration values seem to be acceptable (please refer to the following "Calibration value limits" table), click Write to store the new calibration values to the phone permanent memory.

service software.

Calculated values

column. If the new

Table 10 Calibration value limits

Parameter Min. Max.

ADC Offset -20 20 ADC Gain 12000 14000 BSI Gain 1100 1300 VBAT Offset 2400 2650 VBAT Gain 19000 23000 VCHAR Gain N/A N/A IBAT (ICal) Gain 7750 12250

9. Click Read, and confirm that the new calibration values are stored in the phone memory correctly. If the

values are not stored to the phone memory, click Write and/or repeat the procedure again.

10. To end the procedure, close the

Page 3 –46 COMPANY CONFIDENTIAL Issue 2

Energy Management Calibration

window.

Nokia Customer Care

4 — RF troubleshooting

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RF troubleshooting

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Page 4 –2 COMPANY CONFIDENTIAL Issue 2

Nokia 5320 Service Manual Level 3-4

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

For your safety

ESD protection

Care and maintenance

Company Policy

Battery information

Nokia 5320 XpressMusic; L3&4 Service Manual Structure

Product selection

Product features and sales package

Product and module list

Mobile enhancements

Technical specifications

Transceiver general specifications

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII (900) and WCDMA I (2100) phones

Battery endurance

Environmental conditions

Service tools

Product specific tools

FS-63 Flash adapter For flashing (also dead phones) with SS-46. RF testing and tuning, and

MJ-181 Module jig MJ-181 is meant for troubleshooting, testing, tuning and flashing on

RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the

SA-134 RF coupler SA-134 is an RF coupler for WCDMA and GSM RF testing. It is used

Rework jigs and stencils

RJ-157 Rework jig RJ-157 is a rework jig used when servicing the Z7540 duplexer. It is

RJ-160 Rework jig RJ-160 is a rework jig used when servicing the WCDMA duplexer

RJ-228 Rework jig RJ-228 is a rework jig used when servicing the WCDMA PA (N7540)

RJ-73 Rework jig RJ-73 is a rework jig used when servicing the N7601 component. It is

RJ-93 Rework jig RJ-93 is used as a rework jig for the Front End Module (FEM).

ST-29 rework stencil ST-29 is a rework stencil used when servicing the N7601 component.

ST-40 Rework stencil ST-40 is a rework stencil that is used with the RJ-93 rework jig to

ST-55 Rework stencil ST-55 is a rework stencil used when servicing the Z7540 and Z7541

ST-71 Rework stencil ST-71 is a rework stencil used when servicing the WCDMA PA (N7540)

General tools

AC-33 Power supply Universal power supply for FPS-10; included in the FPS-10 sales

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

ACF-8 Universal power

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

FPS-10 Flash prommer FPS-10 interfaces with:

FPS-21 Flash prommer

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

PK-1 Software protection

SPS-1 Soldering Paste

SPS-2 Soldering paste

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-102 Front camera

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

SS-62 Generic flash adapter

SS-93 Opening tool SS-93 is used for opening JAE connectors.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash

CA-58RS RF tuning cable Product-specific adapter cable for RF tuning.

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

Service concepts

POS (Point of Sale) flash concept

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

Flash concept with FPS-10

Flash concept with FPS-21

CU-4 flash concept with FPS-10

CU-4 flash concept with FPS-21

Module jig service concept

RF testing concept with RF coupler

Service concept for RF testing and RF/BB tuning

Bluetooth testing concept with SB-6

Troubleshooting overview

Dead or jammed device troubleshooting

General power checking

Clocking troubleshooting