Nokia 500s Installation Manual

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Nokia 500s

Installation Guide

Part No. N451547001 Rev A

Published February 2005

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RESTRICTED RIGHTS LEGEND

Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.

Notwithstanding any other license agreement that may pertain to, or accompany the delivery of, this computer software, the rights of the United States Government regarding its use, reproduction, and disclosure are as set forth in the Commercial Computer Software-Restricted Rights clause at FAR 52.227-19.

IMPORTANT NOTE TO USERS

This software and hardware is provided by Nokia Inc. as is and any express or implied warranties, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall Nokia, or its affiliates, subsidiaries or suppliers be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this software, even if advised of the possibility of such damage.

Nokia reserves the right to make changes without further notice to any products herein.

TRADEMARKS

Nokia is a registered trademark of Nokia Corporation. Other products mentioned in this document are trademarks or registered trademarks of their respective holders.

040113

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Nokia Contact Information Corporate Headquarters

Web Site http://www.nokia.com

Telephone 1-888-477-4566 or

Fax 1-650-691-2170

Mail Address

Regional Contact Information

1-650-625-2000

Nokia Inc. 313 Fairchild Drive Mountain View, California 94043-2215 USA

Americas Nokia Inc.

Europe, Middle East, and Africa

Asia-Pacific 438B Alexandra Road

Nokia Customer Support

Web Site: https://support.nokia.com/

Email: tac.support@nokia.com

Americas Europe

Voice: 1-888-361-5030 or

Fax: 1-613-271-8782 Fax: +44 (0) 125-286-5666

Asia-Pacific

Voice: +65-67232999

Fax: +65-67232897

313 Fairchild Drive Mountain View, CA 94043-2215 USA

Nokia House, Summit Avenue Southwood, Farnborough Hampshire GU14 ONG UK

#07-00 Alexandra Technopark Singapore 119968

1-613-271-6721

Tel: 1-877-997-9199 Outside USA and Canada: +1 512-437-7089 email: ipsecurity.na@nokia.com

Tel: UK: +44 161 601 8908 Tel: France: +33 170 708 166 email: ipsecurity.emea@nokia.com

Tel: +65 6588 3364 email: ipsecurity.apac@nokia.com

Voice: +44 (0) 125-286-8900

031014

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About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

In This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Conventions This Guide Uses . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About the Nokia 500s Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Managing the Nokia 500s Appliance . . . . . . . . . . . . . . . . . . . . . . . 19

Nokia 500s Appliance Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Ethernet Management Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

PMC Expansion Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Serial (AUX) Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Disk Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Hard-Disk Drive Hot Swap Feature . . . . . . . . . . . . . . . . . . . . . 27

Hard-Disk Drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Power Supplies and Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Site Requirements, Warnings, and Cautions . . . . . . . . . . . . . . . . . 32

Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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2 Installing the Nokia 500s Appliance . . . . . . . . . . . . . . . . . . . . . 35

Rack Mounting the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

3 Performing the Initial Configuration . . . . . . . . . . . . . . . . . . . . . 43

Using a Console Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Connecting Power and Turning the Power On. . . . . . . . . . . . . . . . 46

Performing the Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . 48

Connecting Network Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Using Nokia Network Voyager to Manage Your 500s Appliance. . 51

Accessing Nokia Network Voyager Reference Information. . . . . 52

Nokia Network Voyager Reference Guide . . . . . . . . . . . . . . . . 53

Nokia Network Voyager Inline Help . . . . . . . . . . . . . . . . . . . . . 53

Using Nokia Network Voyager to Monitor a Nokia 500s appliance 54

4 Installing and Replacing Network Interface Cards . . . . . . . . . 55

Removing, Installing, and Replacing NICs. . . . . . . . . . . . . . . . . . . 56

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Configuring and Activating Interfaces . . . . . . . . . . . . . . . . . . . . . . 64

Monitoring Network Interface Cards. . . . . . . . . . . . . . . . . . . . . . . . 65

5 Connecting PMC Network Interface Cards . . . . . . . . . . . . . . . . 67

Four-Port and Dual-Port 10/100 Ethernet NICs . . . . . . . . . . . . . . . 68

10/100 Ethernet NIC Features . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Ethernet NIC Connectors and Cables. . . . . . . . . . . . . . . . . . . . . 71

Dual-Port Fiber-Optic Gigabit Ethernet NIC . . . . . . . . . . . . . . . . . . 72

Fiber-Optic Gigabit Ethernet NIC Features . . . . . . . . . . . . . . . . . 73

Fiber-Optic Gigabit Ethernet NIC Connectors and Cables . . . . . 74

Dual-Port Copper Gigabit Ethernet NIC. . . . . . . . . . . . . . . . . . . . . 74

Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Copper Gigabit Ethernet NIC Features. . . . . . . . . . . . . . . . . . . . 75

Dual-Port Copper Gigabit Ethernet NIC Connectors and Cables 76

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6 Using the Boot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Viewing the Variables and Other System Parameters . . . . . . . . 81

sysinfo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

ls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Setting the Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

setenv. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

unsetenv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

set-defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

setalias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

unsetalias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Other commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

halt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Booting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Using the Boot Manager to Install Nokia IPSO . . . . . . . . . . . . . . . 87

Protecting the Boot Manager with a Password . . . . . . . . . . . . . . . 88

Installing the Boot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Upgrading the Boot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

General Troubleshooting Information. . . . . . . . . . . . . . . . . . . . . . . 91

8 Installing and Replacing Other Components . . . . . . . . . . . . . . 99

Replacing a Hard Disk drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Disk Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Hard Disk Drive Hot Swap Feature . . . . . . . . . . . . . . . . . . . . . . 101

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Removing and Replacing a Hard Disk Drive . . . . . . . . . . . . . 102

Replacing or Upgrading Memory . . . . . . . . . . . . . . . . . . . . . . . . . 108

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Installing a Nokia Encryption Accelerator Card . . . . . . . . . . . . . . 114

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Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Installing a Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Installing or Replacing a Power Supply . . . . . . . . . . . . . . . . . . . . 120

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Monitoring the Nokia 500s Appliance Power Supply . . . . . . . . . . 123

A Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

B Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

FCC Notice (US) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

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Figures

Figure 1 Component Locations Front View . . . . . . . . . . . . . . . . . 20

Figure 2 Ethernet Management Ports Details . . . . . . . . . . . . . . . 21

Figure 3 Pin Assignments for Console Connection . . . . . . . . . . . 23

Figure 4 Pin Assignments for Modem Connection . . . . . . . . . . . 24

Figure 5 Nokia 500s appliance System Status LEDs . . . . . . . . . 25

Figure 6 Hard-Disk Drive Front Panel . . . . . . . . . . . . . . . . . . . . . 27

Figure 7 Power Supply and Fan Unit Locations . . . . . . . . . . . . . 29

Figure 8 Power Supply, Cooling Fan, and Power Switch Locations .

Figure 9 Rack-Mounting Screw Locations . . . . . . . . . . . . . . . . . . 36

Figure 10 Power Switch Location . . . . . . . . . . . . . . . . . . . . . . . . 46

Figure 11 Nokia Network Voyager Reference Access Points

Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Figure 12 Four-Port 10/100 Ethernet NIC Front Panel Details . . 70 Figure 13 Dual-Port 10/100 Ethernet NIC Front Panel Details . . 70

Figure 14 Output Connector for the Ethernet Cable . . . . . . . . . . 71

Figure 15 Ethernet Crossover-Cable Pin Connections . . . . . . . . 72

Figure 16 Dual-Port Fiber-Optic Gigabit Ethernet NIC Front Panel

Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 17 Dual-Port Copper Gigabit Ethernet NIC Front Panel

Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Figure 18 Ethernet Cable Connector Output Pin Assignments . . 77

Figure 19 Ethernet Crossover Cable Pin Connections . . . . . . . . 78

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Figure 20 Location of Hard Disk Drives . . . . . . . . . . . . . . . . . . 100

Figure 21 DIMM Socket Locations . . . . . . . . . . . . . . . . . . . . . . 109

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Tables

Table 1 Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Table 2 Nokia IP1200 Series Security Platform Specifics . . . . . . 20

Table 3 PMC Expansion Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Table 4 System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Table 5 Hard-Disk Drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Table 6 Power Supply Status LEDs . . . . . . . . . . . . . . . . . . . . . . 34

Table 7 NIC PCI Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Table 8 Boot Manager Variables . . . . . . . . . . . . . . . . . . . . . . . . . 98

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About this Guide

This manual provides information for the installation and use of the Nokia 500s appliance. Installation and maintenance should be performed by experienced technicians or Nokia-approved service providers only.

This preface provides the following information:

 In This Guide  Conventions This Guide Uses  Related Documentation

In This Guide

This guide is organized into the following chapters and appendixes:

 Chapter 1, “Overview” presents a general overview of the Nokia 500s

appliance.

 Chapter 2, “Installing the Nokia 500s Appliance” describes how to rack

mount the appliance.

 Chapter 3, “Performing the Initial Configuration” describes how to

physically connect it to a network and to a power source and how to make the Nokia SAS appliance platform available on the network.

 Chapter 4, “Installing and Replacing Network Interface Cards” describes

how to install, monitor, and replace network interface cards (NICs).

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About this Guide

 Chapter 5, “Connecting PMC Network Interface Cards” describes how to

connect to and use each of the supported NICs.

 Chapter 6, “Using the Boot Manager” describes how to use the boot

manager, which is part of the IPSO software.

 Chapter 7, “Troubleshooting” discusses problems you might encounter

and proposes solutions to these problems.

 Chapter 8, “Installing and Replacing Other Components” describes how

to install or replace memory, hard disk drives, and power supplies.

 Appendix A, “Technical Specifications” provides technical specifications

such as interface characteristics.

 Appendix B, “Compliance Information” provides compliance and

regulatory information.

Conventions This Guide Uses

The following sections describe the conventions this guide uses, including notices, text conventions, and command-line conventions.

Notices

Warning

Warnings advise the user that either bodily injury might occur because of a physical hazard, or that damage to a structure, such as a room or equipment closet, might occur because of equipment damage.

Caution

Cautions indicate potential equipment damage, equipment malfunction, loss of performance, loss of data, or interruption of service.

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Note

Notes provide information of special interest or recommendations.

Text Conventions

Table 1 describes the text conventions this guide uses.

Table 1 Text Conventions

Convention Description

Conventions This Guide Uses

monospace font

Indicates command syntax, or represents computer or screen output, for example:

Log error 12453

bold monospace font

Indicates text you enter or type, for example:

# configure nat

Key names Keys that you press simultaneously are linked by a plus sign (+):

Press Ctrl + Alt + Del.

Menu commands Menu commands are separated by a greater than sign (>):

Choose File > Open.

The words enter and type Enter indicates that you type something and then press the

Return or Enter key. Do not press the Return or Enter key when an instruction says

type.

Italics

• Emphasizes a point or denotes new terms at the place where

they are defined in the text.

• Indicates an external book title reference.

• Indicates a variable in a command:

delete interface

if_name

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About this Guide

1 Overview

This chapter provides an overview of the Nokia 500s appliance and the requirements for its use. The following topics are covered:

 About the Nokia 500s Appliance  Managing the Nokia 500s Appliance  Nokia 500s Appliance Overview  Site Requirements, Warnings, and Cautions  Software Requirements

About the Nokia 500s Appliance

The Nokia 500s appliance combines the power of the Nokia IPSO operating system with the Nokia Secure Access System (Nokia SAS). The Nokia 500s is a high-end, multi port appliance that is ideally suited for the enterprise data center. The Nokia 500s is a mid-range appliance that is ideally suited for a smaller data center. The Nokia 500s appliance supports an encryption accelerator card to further enhance SSL VPN performance.

Table 2 presents specifics about the Nokia 500s appliances.

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1 Overview

Table 2 Nokia 500s Appliance Specifics

Initial Memory

Appliance IPSO Version

500s v3.8.1 or later 1 GB 2 GB

Configuration

Upgradeable RAM

The 500s appliance is a two-rack unit appliance that incorporates a serviceable slide-out tray into the chassis design. The front panel of the 500s appliance has two I/O slots that support hot-swapping operations. A PMC carrier is provided for the I/O slots. Each PMC carrier supports two PMC network interface cards (NICs) for a total of four NICs. These network interfaces provide exceptional data forwarding and monitoring performance when used with Nokia and partner applications. The front panel of the 500s appliance also contains:

 two storage device slots  two PCMCIA slots  a console port  a serial port  a four-port Ethernet management interface

The network interfaces in the external PMC slot are designated for management, monitoring, and high-availability traffic. Partner application and operating system storage is provided on mirrored hard disks in the two storage device slots.

The 500s appliance is designed to meet other mid- to high-end availability requirements, including port density for connections to redundant internal, external, DMZ, and management networks. In addition, the 500s appliance provides redundant power supplies, N + 1 cooling, and hot swapping from the storage and PMC NIC slots.

As a network device, the 500s appliance supports a comprehensive suite of IP-routing functions and protocols, including:

 RIPv1/RIPv2

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Managing the Nokia 500s Appliance

 IGRP  OSPF  BGP4 for unicast traffic  DVMRP for multicast traffic

The integrated router functionality eliminates the need for separate intranet and access routers in security applications.

Managing the Nokia 500s Appliance

You can manage the Nokia 500s appliance by using the Nokia Network Voyager:

Nokia Network Voyager—an SSL-secured, Web-based element management interface to Nokia appliances. Network Voyager is preinstalled on the 500s appliance and enabled through the IPSO operating system. With Network Voyager, you can manage, monitor, and configure the 500s appliance from any authorized location within the network by using a standard Web browser. Use one of the four Ethernet management ports to access the Network Voyager interface.

For information about how to access Network Voyager and the related reference materials, see “Using Nokia Network Voyager to Manage Your 500s

Appliance” on page 51.

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1 Overview

Nokia 500s Appliance Overview

Figure 1 shows the component locations for the Nokia 500s appliance.

Figure 1 Component Locations Front View

Hard disk drive A Hard disk drive B

Console port

System status LEDs

Serial (AUX) port

PCMCIA slots

Dual 6U PMC carrier expansion slots 1 and 2

500s

00478

Ethernet management ports (slot 3)

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Ethernet Management Ports

The Ethernet management ports are located in slot 3. Figure 2 shows the layout of the Ethernet management ports and link LEDs. The top link LED represents the left-most port (port 1). The remaining LEDs represent the remaining ports from top to bottom and left to right.

Figure 2 Ethernet Management Ports Details

LInk LEDs (green)

Port 1 Port 2 Port 3 Port 4

RJ-45 connectors

Nokia 500s Appliance Overview

00120a

PMC Expansion Slots

The 500s appliance uses two 6U dual PMC carriers in slot 1 and slot 2 to provide up to four expansion subslots for the NICs listed in Table 3.

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1 Overview

Table 3 PMC Expansion Slots

NIC Type

Interface LAN WAN For details, see...

Four-port Ethernet (10 or 100 Mbps)

Dual-port Ethernet (10 or 100 Mbps)

Dual-port fiber-optic Gigabit Ethernet

Dual-port copper Gigabit Ethernet (10/100/1000 Mbps)

X “Four-Port and Dual-Port

10/100 Ethernet NICs”

on page 68

X “Four-Port and Dual-Port

10/100 Ethernet NICs”

on page 68

X “Dual-Port Fiber-Optic

Gigabit Ethernet NIC” on

page 72

X “Dual-Port Copper

Gigabit Ethernet NIC” on

page 74

Note

Nokia products only support NICs purchased from Nokia or Nokiaapproved resellers. The Nokia Global Support Services group can only provide support for Nokia products that use Nokia-approved accessories. For sales or reseller information, contact a Nokia service provider listed in the “Nokia Contact Information” on page 3.

Console Port

Use the built-in console port, shown in Figure 1, to supply information that makes the appliance available on the network. Figure 3 provides pin assignment information for console connections. If you need to access the devices locally, you must use the console port.

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Nokia 500s Appliance Overview

Figure 3 Pin Assignments for Console Connection

Pin Assignment Input/Output

1 DCD Input

Serial (AUX) Port

Use the built-in serial (AUX) port, shown in Figure 1, to establish a modem connection for managing the appliance remotely or out-of-Band. Figure 4 provides pin assignment information for modem connections.

700001

2RXD Input

3TXD Output

4DTR Output

5GND

6DSR Input

7RTS Output

8CTS Input

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1 Overview

Figure 4 Pin Assignments for Modem Connection

Pin Input/Output

1 (DCD) Input 8 (DCD) 7 (RTS)

2 (RXD) Input 2 (TXD) 3 (TXD)

3 (TXD) Output 3 (RXD) 2 (RXD

4 (DTR) Output 20 (DTR) 6 (DSR)

5 (GND) 7 (GND) 5 (GND)

6 (DSR) Input 6 (DSR) 4 (DTR)

7 (RTS) Output 4 (RTS) 1 (DCD)

8 (CTS) Input 5 (CTS) 1 (DCD)

9 (RI) Output 22 (RI) 4 (DTR)

700001

To DB25 Cable Out

To DB9 Cable Out

8 (CTS)

9 (RI)

System Status LEDs

You can visually monitor the status of the Nokia 500s appliance by checking the system status LEDs. The system status LEDs are located on the center of the front panel, as shown in Figure 5.

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Nokia 500s Appliance Overview

Figure 5 Nokia 500s appliance System Status LEDs

Power/Status

Warning

Fault

Table 4 shows the system status LEDs and describes their meaning.

Table 4 System Status LEDs

Status Indicator Meaning Symbol

Solid blue Power on

Solid yellow Appliance is experiencing an

internal voltage problem.

Blinking yellow Appliance is experiencing a

temperature problem.

Solid red One or more fans are not

operating properly.

The location and meaning of the status LEDs for the installed network interface cards (NICs) is described in Chapter 5, “Connecting PMC Network

Interface Cards.”

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1 Overview

Note

The symbols in Table 3 are visibly only if there is an alarm condition, as specified.

Hard Disk Drives

The Nokia 500s appliance supports up to two hard disk drives. The 500s comes with two hard disk drives as the standard package. The hard disk drives support hot swapping, and an optional disk-mirroring feature, described in the following section.

Disk Mirroring

The Nokia disk-mirroring feature provides fault tolerance by allowing the 500s appliance to continue working in the event of a disk failure. You can create mirror sets that consist of a source hard disk drive (which holds the active copy of the operating system) and mirror hard disk drive. The mirror hard disk drive contains a copy of all of the files on the source hard disk drive, and if the source hard disk drive fails, the mirror hard disk drive immediately takes over. The 500s appliance continues to operate normally, and the switchover to the secondary mirror drive should be transparent to your data connections.

You can use Nokia Network Voyager to create and delete mirror sets.

Note

If your 500s appliance contains two hard disk drives when you receive it, the disk-mirroring feature is already enabled.

For more information about disk mirroring, including configuration details, see the Nokia Network Voyager Reference Guide and the IPSO Release Notes and Getting Started Guide for the version of IPSO you are running.

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Nokia 500s Appliance Overview

Hard-Disk Drive Hot Swap Feature

If you configure disk mirroring, you can use the hot swap button, shown in

Figure 6, to remove or replace a hard disk drive without shutting the system

down. For information about how to remove and replace a hard disk drive, see

“Replacing a Hard Disk drive” on page 100.

Hard-Disk Drive LEDs

The hard-disk drive LEDs are located on the front panel of each hard disk drive, as shown in Figure 6. The LEDs provide the status of the hard disk drives as described in Table 5.

Figure 6 Hard-Disk Drive Front Panel

Hard-disk drive LEDs Hot swap button

00319

Caution

To avoid damage to the ejection lever, loosen the two retaining screws before you remove the hard disk drive. Once screw is located behind the ejection lever, and the other screw is on the opposite side.

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1 Overview

Table 5 Hard-Disk Drive LEDs

LED LED State Meaning

Activity Off No current disk activity.

Blinking green Current disk activity.

Status Solid red Hard disk drive is turned on but is

malfunctioning.

Solid green Hard disk drive is turned on and is

functioning.

Off One of the following:

• Hard disk drive failed its test and

was powered off.

• Hard disk drive is ready to be

removed using the hot swap feature.

Blinking green One of the following:

• System is booting.

• Hard disk drive is starting up.

• System is testing the hard disk

drive.

Note

Do not remove the hard disk drive if the Status LED is blinking green.

Power Supplies and Fan Unit

The power supplies and fan unit are located at the rear of the 500s appliance, as shown in Figure 7.

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Nokia 500s Appliance Overview

Figure 7 Power Supply and Fan Unit Locations

Power supplies

Grounding studs

Status LEDs

003

Power cord receptacle Power switch

Fan unit

Power Supplies

The Nokia 500s appliance supports up to two power supplies for power sharing and redundancy. The 500s comes with two power supplies as the standard package. The power supplies are hot swappable and perform load sharing while two active power supplies are installed, increasing the life of the power supplies.

Note

On an appliance with two active power supplies installed, both power supplies should be turned on for load sharing and redundancy. If both power supplies are not turned on, the Fault LED illuminates. For more information about the power supply status LEDs, see “Power Supply

Status LEDs” on page 30.

The power supplies are autosensing and can accept input voltages between 85 VAC and 264 VAC. The power supply output is regulated to a tolerance of ± 5 percent of the specified output voltage.

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Power supply A

Power supply B

Caution

The Nokia 500s appliance power supply might be hot to touch when the power supply unit is plugged in to an AC power source and the power supply is not turned on. This is because the internal cooling fan for each power supply runs only when the unit is turned on.

Figure 8 Power Supply, Cooling Fan, and Power Switch Locations

AC power receptacle

00308a

Power supply switchCooling fan

For information about how to install or remove and replace a failed power supply, see “Installing or Replacing a Power Supply” on page 120.

Power Supply Status LEDs

The power supply status LEDs provide the status of the power supplies as described in Table 6.

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Nokia 500s Appliance Overview

Table 6 Power Supply Status LEDs

LED LED status Meaning

Fault Red Power supply has a voltage problem

and power was turned off.

One power supply in a redundant system is not turned on.

Over Temp Yellow Power supply has an internal

temperature problem. All power to the unit is turned off. After the internal temperature returns to normal, power will be turned back on.

PWR OK Green Power is on and the power supply is

functioning properly.

Fan Unit

The 500s appliance fan unit is a single unit made up of eight individual fans to provide the air flow required to maintain a proper operating temperature. The fan unit can provide proper airflow for a short time even if an individual fan fails.

Caution

If an individual fan fails, replace the fan unit as soon as possible. For information about how to replace a failed fan unit, see “Installing a

Fan Unit” on page 119.

The system status LEDs on the front panel of the appliance show the status of the fan unit. For more information about the system status LEDs, see “System

Status LEDs” on page 24.

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Site Requirements, Warnings, and Cautions

Before you install an 500s appliance, ensure that your computer room or wiring closet conforms to the environmental specifications listed in Appendix

A, “Technical Specifications.”

Warning

Hazardous radiation exposure can occur if you use controls, make performance adjustments, or follow procedures that are not described in this document.

Warning

To reduce the risk of fire, electric shock, and injury when you use telephone equipment, follow basic safety precautions. Do not use the product near water.

Warning

On 500s appliances intended for shipment outside of the United States, the cord set might be optional. If a cord set is not provided, use a power cord rated at 10A, 250V, maximum 15 feet long, made of HAR cordage and IEC fittings approved by the country of end use.

Caution

Replace the battery only with the same or equivalent type battery recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

Caution

Do not block any of the ventilation holes on the appliance. The components might overheat and become damaged.

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Software Requirements

The Nokia 500s appliance supports the following operating system and applications as of the publication date for this guide:

 Nokia operating system software requirements—IPSO v3.8.1 or later.  Nokia Secure Access System (Nokia SAS) v3.1 or later

For information about updates to the software requirements or additional applications that have become available since this guide was published, contact your Nokia service provider, as listed in “Nokia Contact Information” on page 3.

Software Requirements

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2 Installing the Nokia 500s

Appliance

This chapter describes how to install the Nokia 500s Appliance. The following topic is discussed:

 Rack Mounting the Appliance  Before You Begin

Caution

To help guard against electrostatic discharge damage, make sure you are properly grounded by using a grounding wrist strap and following the instructions provided with the wrist strap before you handle the components or open the appliance. If you do not have a grounding wrist strap, make sure you are properly grounded before you touch any electronic component.

Rack Mounting the Appliance

The Nokia 500s Appliance mounts in a standard 19-inch equipment rack with four mounting screws, as Figure 9 shows.

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2 Installing the Nokia 500s Appliance

Figure 9 Rack-Mounting Screw Locations

Two rack-mounting positions allow you to mount the appliance either flush with the rack, or four inches forward of the equipment rack. If the space behind the rack is insufficient, the rack mounting brackets can be attached further back on the side of the appliance.

Caution

During installation, do not block any ventilation openings. Doing so might result in damage to the appliance when it is turned on.

500s

00478

Rack-mounting screw locations

Before You Begin

To rack-mount the appliance, you need:

 Phillips-head screwdriver  Disposable wrist strap  Suitable, grounded work surface on which to place the chassis assembly

Before you rack mount the appliance, you can ground it by using the grounding lugs provided. The grounding lugs provide a grounding attachment point for NEBS compliance.

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Before You Begin

To ground the 500s appliance

1. Locate and remove from the package the #6 ring tongue lugs and kep

nuts.

2. Attach a 10 or 12 AWG insulated grounding cable to the lugs.

3. Locate the two threaded grounding studs protruding from the rear panel of

the appliance, as shown in Figure 7 on page 29.

4. Slide the grounding lug loops over each of the studs.

5. Secure the grounding lugs by threading the nuts onto each of the studs

until they are tight. You can use an adjustable wrench or similar tool to finish tightening the nut onto the stud. Do not over tighten the nuts.

6. Attach the grounding cable to an earth ground or other grounding point to

meet the specifications of your installation site.

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To rack mount the appliance

Caution

The appliance is heavy. Use care when you remove it from the packaging.

1. Remove the appliance from the packaging.

2. Optionally, remove the fan unit from the back of the appliance. a. Locate the fan unit and the four retaining screws that secure it on the

back of the 500s appliance.

00308a

Fan unit

b. Loosen the retaining screws by turning them counterclockwise.

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Before You Begin

c. Slowly pull the fan unit out of the chassis toward the rear.

00318.1

3. Optionally, remove the power supplies from the rear of the appliance.

a. Locate the power supply on the back of the 500s appliance and the two

screws that secure it.

00308a

Power supplies

b. Remove the two retaining screws. c. Remove the grounding lugs.

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2 Installing the Nokia 500s Appliance

d. Use the handles to gently pull the power supply out of the chassis.

4. Optionally, remove the chassis assembly from the appliance.

Caution

00317.1

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Before You Begin

a. Loosen the four chassis assembly retaining screws from the front

panel of the appliance.

500s

Chassis assembly retaining screws

b. Slide the chassis assembly forward and pull it entirely out of the

appliance.

00478

500s

00485

c. Place the chassis assembly on a properly grounded surface.

5. Adjust the mounting brackets on the side of the appliance if necessary.

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6. Mount the appliance into a standard 19-inch rack by using the mounting screws located on the mounting brackets.

7. Slide the chassis assembly back into the appliance until it clicks into place, and resecure the four chassis assembly retaining screws.

8. Reinstall the fan unit into the rear of the appliance.

9. Reinstall the power supplies.

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Configuration

The first time you turn on power to a Nokia 500s appliance, the initial configuration process begins. This process enables you to configure the network settings and provides access to the admin account.

You can perform the initial configuration in two ways:

 Configure a DHCP server to provide the initial configuration information

the first time the appliance is started.

 Perform the initial configuration manually by using a console connection.

This chapter describes how to perform the initial configuration manually by using a console connection. It includes the following sections:

 Using a Console Connection  Connecting Power and Turning the Power On  Performing the Initial Configuration  Connecting Network Interfaces  Accessing Nokia Network Voyager Reference Information

For information about how to use the DHCP client for initial configuration, see the Read Me First document, Using DHCP to Configure Your Appliance, included with the appliance.

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Note

Nokia recommends that you physically install all NICs and other hardware components before you perform the initial configuration procedure this chapter describes. For information about how to install NICs, see Chapter

4, “Installing and Replacing Network Interface Cards.” For information

about how to install other components, see Chapter 8, “Installing and

Replacing Other Components.”

Using a Console Connection

If you do not use DHCP to perform the initial configuration of your Nokia 500s appliance, you must use a serial console connection (cable included). After you perform the initial configuration, you no longer need the console connection.

You can use any standard VT100-compatible terminal with an RS-232 data terminal equipment (DTE) interface or terminal-emulation program configured with the following settings for the console:

 9600 bps  8 data bits  No parity  1 stop bit

To connect to the console

1. Connect the supplied null-modem cable (console cable) to the console

port on the front panel of the 500s appliance. Use only the DB9 port labeled Console on the front panel; the serial

(AUX) port is an auxiliary modem port.

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Using a Console Connection

If you connect the console port to a data communications equipment (DCE) device, use a straight-through cable.

500s

00478

Console port

For cable pin assignments for the console connection, see “Console Port” on page 22.

2. Connect the other end of the cable to the VT100 console or to a system

running a terminal-emulation program.

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Connecting Power and Turning the Power On

A power switch and a receptacle for the power cord are located on each power supply on the back of the appliance as shown in Figure 10.

Figure 10 Power Switch Location

Power supplies

Power cord receptacle Power switch

00308a

Caution

To avoid potential service interruptions from momentary facility power interruptions and potential power spikes that might damage your equipment, Nokia strongly recommends that you use an uninterruptible power supply (UPS) with surge protection with your 500s appliance.

To connect the power supply

1. Connect the power cord securely into the power cord receptacle on the

power supply.

2. Plug the other end of the power cord into a three wire grounded power strip or wall outlet.

3. Toggle the 1/O power switch to the 1 position to provide power to the 500s appliance.

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Connecting Power and Turning the Power On

The fan unit on the power supply turns on when you press the power switch. Verify that the power supply fans are running after you press the switch.

Note

The 500s appliance power supply automatically detects the input voltage (115 VAC or 220 VAC [85 to 264]) and configures itself appropriately.

4. Check the power LED (the Nokia logo) on the front panel of the appliance

to ensure that the power supply is operating correctly.

The power LED should be illuminated. For more information about the system status LEDs, see “System Status LEDs” on page 24.

If the fans are not running, or if the power LED is not illuminated, make sure:

 The power cord is properly connected.  The power supply switch is on.  The chassis assembly is pushed all the way in from the front of the

appliance.

 That power is turned on to the power strip or wall receptacle into which

you plugged the appliance.

If the fans are still not running, or if the power LED does not illuminate, contact your Nokia service provider or Nokia Support as listed in “Nokia

Contact Information” on page 3 for technical support.

Note

On an appliance with two active power supplies installed, connect and turn on both power supplies for load sharing and redundancy. If two power supplies are installed and both power supplies are not turned on, the Fault LED illuminates.

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Performing the Initial Configuration

To perform the initial configuration

1. Turn on the appliance.

At the console a series of startup messages appears, then the following prompt appears:

Type any character to enter command mode.

The prompt remains on the screen for about five seconds.

Note

For information about how to use the boot manager, see Chapter 6,

“Using the Boot Manager.”

After some miscellaneous output appears, the following prompt appears:

Hostname?

If the Hostname? prompt does not appear on the console, check the console port and console display connections to ensure that the serial cable is completely plugged in at both ends. If you verify the console connections and still do not see either the BOOTMGR> or Hostname? prompts, verify that the terminal or terminal emulator program settings are correct. If the settings are correct, contact your Nokia service provider as listed in “Nokia Contact Information” on page 3.

2. Respond to the Hostname? prompt within 30 seconds to prevent the DHCP client from starting.

If the DHCP client starts, it might configure the appliance with an incorrect host name and IP address (this could happen if a DHCP server

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Performing the Initial Configuration

on your network is configured to respond to any request). To reset the incorrect host name and IP address:

a. Establish a console connection to the system. b. Enter the following:

rm /config/active

mv /config/active /config/active.old

c. Reboot the appliance. d. Respond to the Hostname? prompt within 30 seconds to prevent the

DHCP client from restarting.

3. At each subsequent prompt, enter the requested configuration

information. For more information about how to respond to the prompts during the

initial configuration process, see the release notes for the Nokia software release you are running.

4. When you are prompted to select an interface, Nokia recommends that

you select one of the Ethernet management interface ports. To select an interface, enter the number adjacent to the physical ID in the

list of connected interfaces.

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Note

A physical ID identifies the NIC type (nic_type) and provides information about its slot number (slot_num), subslot number (subslot_num) and port number (port_num). The physical ID syntax is:

nic_type-sslot_num/ssubslot_numpport_num

For example, the physical ID for the first port of a dual-port Ethernet NIC in slot 1, subslot 2 would be:

eth-s1/s2p1

The Ethernet management interface ports are numbered eth-s3p1 through eth-s3p4.

After you complete the initial configuration, you can use Nokia Network Voyager to configure the remaining network ports.

Connecting Network Interfaces

Connect at least one network interface to the network to use as the Nokia Network Voyager system-management interface. This interface is configured during the initial configuration process, which is described in Chapter 3,

“Performing the Initial Configuration.”

You can also connect the remaining LAN and WAN interface cables at this point, although you are not required to do so.

Note

Nokia recommends that you use one of the four front-panel Ethernet management ports for this connection.

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Using Nokia Network Voyager to Manage Your 500s Appliance

 To connect Ethernet devices, use a straight-through RJ-45 cable to

connect to a 10-Mbps or 100-Mbps hub. For details, see “Ethernet NIC Connectors and Cables” on page 71.

 To connect Gigabit Ethernet devices, use a fiber-optic cable with an LC

connector for each NIC interface. The destination end of the cable can be either LC or SC, depending on the type of connector required for the destination Gigabit Ethernet device.

For details, see “Fiber-Optic Gigabit Ethernet NIC Connectors and

Cables” on page 74.

Using Nokia Network Voyager to Manage Your 500s Appliance

Use Nokia Network Voyager to configure and monitor your 500s appliance. For additional information about how to use Network Voyager, see

“Accessing Nokia Network Voyager Reference Information” and “Nokia Network Voyager Inline Help” on page 53.

To open Nokia Network Voyager

1. Start a Web browser on the host you plan to use to configure or monitor

your appliance.

2. In the Location or Address field, enter the IP address of the initial

interface you configured for the appliance. You are prompted to enter the admin username and the password you

entered when you performed the initial configuration.

For more information, see the section in the appropriate installation guide about entering passwords.

Note

If the username login screen does not appear, you might not have a physical network connection between the host and your appliance, or you

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might have a network routing problem. Confirm the information you entered during the initial configuration and check that all cables are firmly connected. For more information, see the troubleshooting chapter in the appropriate installation guide.

Accessing Nokia Network Voyager Reference Information

As you use Nokia Network Voyager, the Nokia Network Voyager Reference Guide and Voyager inline help are available for you to use.

You can access both information sources from the Network Voyager interface, as Figure 11 shows.

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Using Nokia Network Voyager to Manage Your 500s Appliance

Figure 11 Nokia Network Voyager Reference Access Points Example

Link to online help (Nokia Network Voyager Reference Guide)

Links to inline help (context sensitive help)

Nokia Network Voyager Reference Guide

The Nokia Network Voyager Reference Guide is the comprehensive reference source for Voyager. To access this source, click Doc.

You can also access the Nokia Network Voyager Reference Guide and other Nokia IPSO documentation at the Nokia support site (https://

support.nokia.com) or on the software CD that was delivered with your

appliance (see the doc folder).

Nokia Network Voyager Inline Help

You can access inline help when you use Nokia Network Voyager. Inline help is the context-sensitive information source for Network Voyager.

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To access inline help for a specific subject, click the Help icon next to the subject. You can also click Help at the top of the Network Voyager window to get inline help for the entire Network Voyager window. To close inline help, click Close.

Using Nokia Network Voyager to Monitor a Nokia 500s appliance

After you install and configure your Nokia 500s appliance, you can use Network Voyager to monitor its operation. Click Monitor from the Network Voyager home page to access the monitoring functions.

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4 Installing and Replacing

Network Interface Cards

The Nokia 500s appliance may come with one of the network interface cards (NICs) you ordered already installed. All NICs installed in the 500s appliance are housed in a 6U PMC carrier. Network interface cards in the 6U PMC carrier are hot swappable.

The 500s appliance supports the following NICs:

 Four-port and dual-port 10/100 Ethernet  Dual-port fiber-optic Gigabit Ethernet  Dual-port copper Gigabit Ethernet

This chapter describes the following topics:

 Removing, Installing, and Replacing NICs  Configuring and Activating Interfaces  Monitoring Network Interface Cards

For detailed information about specific network interface cards, see

Chapter 5, “Connecting PMC Network Interface Cards.”

Caution

You should have a working knowledge of networking equipment before you attempt to service a 500s appliance. Limit service of the appliance to the procedures described in this chapter.

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Caution

Removing, Installing, and Replacing NICs

The 500s appliance has two slots on the front of the appliance that hold two 6U PMC carriers. All NICs installed in the 500s appliance are housed in the 6U PMC carrier. You must first remove the 6U PMC carrier from its slot before you can remove or install a NIC.

Note

Because the 500s appliance supports hot swapping of NICs, you do not have to turn off power from the system to remove, install, or replace a NIC.

Before You Begin

Before you install the card, make sure that the rubber gasket around the front of the card is installed properly.

To remove, install, or replace a NIC you need the following:

 Phillips-head screwdriver  Suitable, grounded work surface on which to place the PMC carrier  Replacement or new NIC

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Removing, Installing, and Replacing NICs

To replace a network interface card

1. Identify the location (PMC carrier and slot) of the NIC to be replaced.

2. Loosen the screws on each side of the PMC carrier. The screws are

located behind the ejection levers.

Caution

To avoid damage to the ejection lever, loosen the retaining screw behind each ejection lever before you remove the PMC carrier.

3. Press the red buttons on the ejection and locking levers on the PMC

carrier. The lock is released.

Note

Pressing both red buttons on the front of the ejection or locking levers disengages the lock and removes power from the PMC carrier. The power LED on the front of the PMC carrier is extinguished when the power is removed.

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4. Press or push the levers toward the outer edges of the 500s appliance.

Push red button to disengage or engage lock

Ejection and locking levers

500s

Release or lock into place

00481

5. Continue to press or push the levers outward until the PMC carrier is released and extends slightly beyond the front panel of the 500s appliance.

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Removing, Installing, and Replacing NICs

6. Gently pull the PMC carrier out from the slot and place it on a suitable,

grounded work surface.

500s

00480

7. Locate the bezel retaining screws, used to keep the NIC attached, on the

underside of the PMC carrier.

8. Remove the two bezel retaining screws with a Phillips screwdriver.

00311

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Note

If you are installing a NIC in an unoccupied slot on the PMC carrier, remove the blank bezel that covers the slot and retain it for future use. Proceed to step 11.

9. Locate and remove the two card retaining screws from the back of the NIC.

00312

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10. Remove the NIC by lifting the back of the NIC away from the chassis

assembly and pulling it gently away from the front panel.

11. Insert the new NIC or a blank bezel by doing one of the following:

a. Insert the NIC front bezel into the PMC carrier and gently push the

back of the NIC down toward the chassis assembly. Make sure that the NIC edge is completely seated into the connectors

on the chassis assembly.

00313

00314

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b. Insert a blank bezel onto the front of the empty slot formerly occupied

by the NIC and push it gently into place. Make sure that the bezel is completely seated onto the slot on the front

of the PMC carrier and that the screw holes on the bottom of the bezel align with those on the bottom of the PMC carrier. Proceed to step 13.

Note

The blank bezel is required for the 500s appliance to meet emissions requirements during operation.

12. From the top of the PMC carrier, screw the NIC retaining screws into the standoffs on the back of the NIC.

0031

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13. From the underside of the PMC carrier, screw in the bezel retaining

screws.

00311

14. Insert the PMC carrier back into its original slot on the front of the 500s

appliance until it clicks into place.

15. Press both levers to make sure that they are locked into place and power is

restored to the card carrier.

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The power indicator LED on the PMC carrier illuminates green.

500s

If you are replacing a NIC with a new NIC of the same type, the Nokia IPSO operating system automatically recognizes the NIC and applies the original configuration to the new NIC.

00482

If you are installing a new or different NIC, configure the new NIC by using Nokia Network Voyager. For information about how to access Network Voyager, see “To open Nokia Network Voyager” on page 51.

Configuring and Activating Interfaces

The Nokia 500s appliance automatically detects any new NICs when the PMC carrier is completely installed. Use Nokia Network Voyager to configure and activate the logical and physical interfaces on the card.

For information about how to access Network Voyager and the related reference materials, see “To open Nokia Network Voyager” on page 51.

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Monitoring Network Interface Cards

You can assess the general operating condition of the NICs in your appliance by looking at the LED status indicators on each NIC. The status indicators for each NIC are explained in Chapter 5, “Connecting PMC Network Interface

Cards.”

Use Nokia Network Voyager to access detailed port information. For information about how to access Network Voyager, see “Accessing Nokia

Network Voyager Reference Information” on page 52.

You can also use the IPSO tcpdump command to examine the traffic on a specific port.

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5 Connecting PMC Network

Interface Cards

This chapter describes the network interface cards available for the Nokia 500s appliance and how to connect those NICs to your network. The following NICs are described:

 Four-Port and Dual-Port 10/100 Ethernet NICs  Dual-Port Fiber-Optic Gigabit Ethernet NIC  Dual-Port Copper Gigabit Ethernet NIC

For instructions about how to add or replace NICs, see Chapter 4, “Installing

and Replacing Network Interface Cards.”

The NICs supported in the 500s appliance operate at the peripheral component interconnect (PCI) frequency listed in Table 7.

Table 7 NIC PCI Frequency

Maximum PCI operation

NIC or interface port

Four-port 10/100 Ethernet 100 MHz

Dual-port 10/100 Ethernet 66 MHz

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5 Connecting PMC Network Interface Cards

Table 7 NIC PCI Frequency

NIC or interface port

Dual-port fiber-optic Gigabit Ethernet 100 MHz

Maximum PCI operation supported

Dual-Port copper gigabit Ethernet (10/100/1000)

Note

Any two NICs installed on a single PMC carrier will both operate at the PCI frequency of the least-capable NIC installed. For example, if a dualport Ethernet NIC and a dual-port fiber-optic Gigabit Ethernet NIC are installed on the same PMC card carrier, they both operate at 66 Mhz. Use this information to plan your NIC installation to maximize data throughput on your appliance.

Caution

To protect the 500s appliance and the memory modules from electrostatic discharge damage, make sure you are properly grounded before you touch these components. Use a grounding wrist strap and follow the instructions provided with the wrist strap before you handle the components or open the appliance. If you do not have a grounding wrist strap, make sure you are properly grounded before you touch any electronic component.

100 MHz

Four-Port and Dual-Port 10/100 Ethernet NICs

The 500s appliance supports Nokia-approved, four-port and dual-port UTP5 dual-mode (10-Mbps and 100-Mbps) Ethernet NICs installed in a 6U PMC carrier. When you purchase a 10/100 Ethernet NIC with your 500s appliance, the NIC is installed before the appliance is delivered to you. For information

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about how to add or replace a NIC, see Chapter 4, “Installing and Replacing

Network Interface Cards.”

10/100 Ethernet NIC Features

The four-port 10/100 Ethernet NIC supports PCI operation at 100 MHz and runs on Nokia IPSO v3.8 or higher.

The dual-port 10/100 Ethernet NIC supports PCI operation at 66 MHz. Both the four-port and dual-port Ethernet NICs support the following

features:

 Hot swappability  Tracing through tcpdump  PCI operation at 33 MHz and 66 MHz  Compliance with IEEE 802.3z Gigabit Ethernet specification

You can configure and monitor Ethernet NIC interfaces by using Nokia Network Voyager. Specifically, you set the port speed and full-duplex or half-duplex mode with Network Voyager.

Four-Port and Dual-Port 10/100 Ethernet NICs

For information about how to access Network Voyager and the related reference materials, see “Accessing Nokia Network Voyager Reference

Information” on page 52.

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Figure 12 Four-Port 10/100 Ethernet NIC Front Panel Details

Ports

RJ-45 connectors

1 2 3 4

321

00026

Link LED (solid green)

Activity LED (blinking green)

Figure 13 Dual-Port 10/100 Ethernet NIC Front Panel Details

Port 1 (P1) Port 2 (P2)

NOKIA

10/100

00258

RJ-45 connectors Link LEDs (green)

Activity LEDs (yellow)

After the power is turned on and the cables are connected, the Ethernet link LEDs on both the 500s appliance and on the remote equipment illuminate to indicate the connection. As data is transmitted, the activity LEDs on the appliance illuminate.

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Four-Port and Dual-Port 10/100 Ethernet NICs

Ethernet NIC Connectors and Cables

The Ethernet connectors on the dual-port and four-port 10/100 Ethernet NICs are RJ-45 connectors. Use a straight-through or crossover cable to connect the NIC to a 10-Mbps or 100-Mbps hub or switch or to connect directly to a host. An auto-detect crossover cable feature on this NIC automatically detects the correct cable type.

Use IEEE 802.3 10BASE-T, 100BASE-TX category-5 unshielded twistedpair, full-duplex, or half-duplex cable.

You can order appropriate adapter cables separately from a cable vendor of your choice.

Figure 14 shows the pin assignments for the RJ-45 cable. The RJ-45 cable

output connector is numbered from right to left, with the copper tabs facing up and toward you.

Figure 14 Output Connector for the Ethernet Cable

00270

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Pin Assignment

1TX +

2TX -

3RX +

6RX -

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5 Connecting PMC Network Interface Cards

Figure 15 shows the pin assignments for the RJ-45 cross-over cable.

Figure 15 Ethernet Crossover-Cable Pin Connections

1 2 3 4 5 6 7 8

00017.1

Dual-Port Fiber-Optic Gigabit Ethernet NIC

The 500s appliance supports Nokia-approved, dual-port fiber-optic Gigabit Ethernet NICs installed on a 6U PMC carrier. The 500s appliance can accommodate up to four Gigabit Ethernet NICs.

When you purchase a Gigabit Ethernet NIC with your 500s appliance, the NIC is installed before the appliance is delivered to you. For information about how to add or replace a NIC, see Chapter 4, “Installing and Replacing

Network Interface Cards.”

Note

If you are using only two dual-port Gigabit Ethernet NICs in a 500s appliance, you should place one NIC in each of the two 6U PMC card carrier units to get maximum system throughput. Each 6U PMC card carrier unit has a separate PCI bus connection to the main system board. In the configuration described here, each of the two dual-port Gigabit Ethernet NIC s access a separate PCI bus.

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Dual-Port Fiber-Optic Gigabit Ethernet NIC

Fiber-Optic Gigabit Ethernet NIC Features

The fiber-optic Gigabit Ethernet NIC supports:

 High bandwidth  Full-duplex mode operation up to 1 Gbps (no half-duplex support)  Link speed auto advertising  Hot swapping tracing through tcpdump  Compliance with IEEE 802.3z Gigabit Ethernet specification

You can configure and monitor Gigabit Ethernet NIC interfaces with Nokia Network Voyager. Specifically, you set the port speed and full-duplex mode with Network Voyager.

For information about how to access Network Voyager and the related reference materials, see “Accessing Nokia Network Voyager Reference

Information” on page 52.

Figure 16 Dual-Port Fiber-Optic Gigabit Ethernet NIC Front Panel Details

Port 1 (P1) Port 2 (P2)

GIGE

00239b

Link LED (green) Activity LED (yellow)

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The 500s appliances support packet tracing for analysis by using the tcpdump program in the IPSO operating system.

The dual-port Gigabit Ethernet NICs support PCI operation at 33 MHz, 66 MHz, and 100 Mhz.

Fiber-Optic Gigabit Ethernet NIC Connectors and Cables

To connect the fiber-optic Gigabit Ethernet NIC to other network components, use a fiber-optic cable with an LC connector for each NIC interface. The destination end of the cable can be either LC or SC, depending on the type of connector required for the destination Gigabit Ethernet device. You can also use a half-duplex LC-to-LC cable to loop back the transmit port of an interface to the receive port. Two LC-to-SC cables are included with dual-port Gigabit Ethernet NICs.

You can order appropriate adapter cables separately from a cable vendor of your choice.

Dual-Port Copper Gigabit Ethernet NIC

The Nokia 500s appliance supports Nokia-approved, dual-port copper Gigabit Ethernet NICs installed on a 6U PMC carrier. The 500s appliance can accommodate up to four Gigabit Ethernet NICs.

When you purchase a copper Gigabit Ethernet NIC with your 500s appliance, the NIC is installed before the appliance is delivered to you. For information about how to add or replace a NIC, see Chapter 4, “Installing and Replacing

Network Interface Cards.”

Performance Considerations

If you are using two dual-port copper Gigabit Ethernet NICs in an 500s appliance, place one NIC in each of the two 6U PMC card carrier units to get

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maximum system throughput. Each 6U PMC card carrier unit has a separate PCI bus connection to the main system motherboard. In the configuration described here, each of the two copper dual-port Gigabit Ethernet NICs access a separate PCI bus.

For the 500s appliance, any two NICs installed on a single PMC carrier both operate at the PCI frequency of the least capable NIC installed.

Copper Gigabit Ethernet NIC Features

The copper Gigabit Ethernet NIC supports:

 High bandwidth  Full-duplex mode operation up to 1 Gbps  Link speed auto advertising (10/100/1000)  Hot swapping  PCI operation at 33 MHz, 66 MHz, and 100 Mhz  Compliance with IEEE 802.3z and 802.3ab Gigabit Ethernet

specifications

 Cable autosensing

Performance Considerations

You can configure and monitor Gigabit Ethernet NIC interfaces with Nokia Network Voyager. Specifically, you can use Network Voyager to set the port speed and full-duplex mode to 1000, 100, or 10 Mbps.

For information about how to access Network Voyager and the related reference materials, see “Accessing Nokia Network Voyager Reference

Information” on page 52.

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Figure 17 Dual-Port Copper Gigabit Ethernet NIC Front Panel Details

Link LEDs (green or yellow) Activity LEDs (yellow)

1000BaseT

After the power is turned on and the cables are connected, the Ethernet link LEDs on both the 500s appliance and on the remote equipment illuminate to indicate the connection.

Note

The Link LED on the NIC is bicolored. A green LED indicates a 1 Gbps link speed, and a yellow LED indicates a 10/100 Mbps link speed. As the NIC transmits data, the activity LEDs on the appliance illuminate.

Ports

00386.1

Dual-Port Copper Gigabit Ethernet NIC Connectors and Cables

The 500s appliance receptacles are RJ45 connectors. To connect to a 1-Gbps hub, switch, or router, use a straight-through RJ-45

cable (Category 5 type cable, or as required by your network configuration).

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Performance Considerations

Note

Certain circumstances might require shielded Category 5 Ethernet cables to meet Class B emissions requirements.

Note

Nokia copper Gigabit Ethernet NICs support cable autosensing. You can use a straight-through or crossover cable to connect the NIC to a gigabit hub or switch or to connect directly to a host.

In Figure 18, the RJ-45 cable output connector is numbered from right to left, with the copper pins facing up and toward you.

Figure 18 Ethernet Cable Connector Output Pin Assignments

Gigabit

Pin#

Ethernet Assignment

10/100 Mbps Assignment

1BI_DA+ TX

00270

2BI_DA- TX

3BI_DB+ RX

6BI_DB- RX

7 BI_DD+

8 BI_DD-

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BI_DC+

BI_DC-

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5 Connecting PMC Network Interface Cards

To connect directly to a host, use an RJ-45 crossover cable wired as Figure 19 shows.

Figure 19 Ethernet Crossover Cable Pin Connections

1 2 3 4 5 6 7 8

00017.1

Note

After you turn on the appliance, the Ethernet link LEDs on both the appliance and on the remote equipment illuminate to indicate the connection. As data is transmitted or received, the activity LEDs on the appliance illuminate.

To connect the 500s appliance to other network components, you can order appropriate adapter cables separately from a cable vendor of your choice.

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6 Using the Boot Manager

The Nokia 500s appliance incorporates a boot manager to control the boot-up process. The boot manager allows you to perform a number of tasks, including:

 Booting from alternate kernels, which might reside on nondefault devices

or directories

 Installing new versions of Nokia IPSO (the operating system)  Obtaining system information  Performing various housekeeping tasks

These tasks and the boot manager commands are discussed in the following sections:

 Va r ia b l es  Booting the System  Using the Boot Manager to Install Nokia IPSO  Protecting the Boot Manager with a Password  Installing the Boot Manager  Upgrading the Boot Manager

When you first receive your Nokia 500s appliance, the boot manager uses factory-default parameters (such as kernel, and boot device) for the boot process. The factory defaults cause the appliance to bypass the boot manager prompt after a three-second wait. You can change these defaults to reflect your own needs, or you can use different parameters in the command line at boot time. The boot manager maintains the default values of these parameters

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on the hard disk drive. You can set these values by using boot manager commands.

This chapter describes the boot manager commands.

Variables

A number of variables are stored by the boot manager in nonvolatile memory. You can set and view most variables from the boot manager prompt. Table 8 lists the boot manager variables.

Table 8 Boot Manager Variables

Variable Description

boot manager revision

autoboot If autoboot is set to no, the 500s appliance stops at the boot

bootwait Amount of time, in seconds, that the boot manager waits for

boot-file Name of the operating system kernel file.

boot-flags String of flags passed to the kernel.

boot-device Device from which the boot-file loads.

Version number of the boot manager. This variable cannot be set from the command line.

manager command line during the boot process. If autoboot is set to yes, the 500s appliance does not stop at the

boot manager command line during a boot up. It does wait for the amount of time specified in bootwait for input from the keyboard. If input is received, the boot manager goes to the command line; otherwise, it proceeds with the boot up.

Default is yes.

input during a boot up when autoboot is set to yes. Default is three seconds.

Default is /image/current/kernel.

Default is -x.

Default is wd0.

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Variables

The following table shows possible boot flags.

Flag Meaning

-d Debug mode—enters the kernel debugger as soon as possible in the kernel initialization.

-s Single-user mode—if the console is marked as insecure, you must enter the root password to access the manager.

-v Verbose mode—verbose during device probing and thereafter.

Viewing the Variables and Other System Parameters

printenv

Use the printenv command to view the values of variables currently stored in the boot manager nonvolatile memory. The command has the following syntax:

printenv

For example:

BOOTMGR[2]> printenv NOKIA IPSO BOOTMGR VERSION=3.8.1-BUILD028 12.02.2004-

222502 autoboot: YES testboot: NO bootwait: 3 boot-file: boot-flags: boot-device: vendor: Nokia model: IP bmslice: 4

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sysinfo

Use the sysinfo command to view system information such as CPU speed and memory size. This command has the following syntax:

sysinfo

For example:

BOOTMGR[6]> sysinfo CPU 0: 1996 MHz Pentium 4/XEON Memory: 536870912 (512M bytes) Disk Devices: IO port 0x1f0 wdc0: unit 0 (wd0): <SanDisk SDCFB-16> 16MB (31360 sectors), 31 cyls, 16 heads, 63 S/T, 512 B/S IO port 0x1f0 wdc0: unit 1 (wd1): <IBM-DJSA-205> 20003MB (9767520 sectors), 608 cyls, 255 heads, 63 S/T,

512 B/S Network Interfaces: eth-s3p1: flags=131<LINK,BROADCAST,MULTICAST,PRESENT> ether 0:30:30:0:20:10 speed 10M full duplex eth-s3p2: flags=130<BROADCAST,MULTICAST,PRESENT> ether 0:30:30:0:20:11 speed 10M full duplex eth-s3p3: flags=130<BROADCAST,MULTICAST,PRESENT> ether 0:30:30:0:20:12 speed 10M full duplex eth-s3p4: flags=130<BROADCAST,MULTICAST,PRESENT> ether 0:30:30:0:20:13 speed 10M full duplex loop0: flags=10b<UP,LINK,LOOPBACK,PRESENT> soverf0: flags=2923<UP,LINK,MULTICAST,PRESENT,IPV6ONLY> stof0: flags=2903<UP,LINK,PRESENT,IPV6ONLY> tun0: flags=107<UP,LINK,POINTOPOINT,PRESENT>

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Use the ls command to view the contents of directories on the devices in your 500s appliance. The command has the following syntax:

ls device directory

where device is the device that contains the directory you want to look at, and directory is the directory on that device. Both device and directory are

optional. The default directory is /image on the wd0 device. For example:

BOOTMGR[2]> ls wd0 /image/current .description bootmgr etc kernel.debug usr VERSION cdrom ipso.tgz mnt web bin dev kernel sbin

Setting the Variables

setenv

Variables

Use the setenv command to set a particular variable. The command has the following syntax:

setenv name value

where name is the name of the variable, and value is the new value you want the variable to assume.

For example:

BOOTMGR[2]> setenv autoboot YES

sets the value of autoboot to YES.

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unsetenv

Use the unsetenv command to clear a particular variable. The command has the following syntax:

unsetenv name

where name is the name of the variable to be cleared. For example:

BOOTMGR[2]> unsetenv autoboot

clears autoboot to YES,

BOOTMGR[3]> unsetenv testboot

clears testboot to NO,

BOOTMGR[4]> unsetenv bootwait

clears bootwait to 3,

BOOTMGR[5]> unsetenv boot-file

clears boot-file to /image/current/kernel,

BOOTMGR[6]> unsetenv boot-flags

clears boot-flags to -x,

BOOTMGR[7]> unsetenv boot-device

clears boot-device to wd0.

set-defaults

Use the set-defaults command to set variables to their factory-default values. The command has the following syntax:

set-defaults name

where name is the name of the variable to be set to its factory default. If name is not specified, all variables are set to their factory defaults.

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Variables

For example:

BOOTMGR[2]> set-defaults autoboot

sets the value of autoboot to YES, the factory default.

setalias

Use the setalias command to set an alias. The command has the following syntax:

setalias name device

where name is the alias name, and device the device for which name is the alias.

For example:

BOOTMGR[2]> setalias disk wd0

sets the alias disk to the value of wd0. You can have a maximum of eight aliases set at one time.

unsetalias

Use the unsetalias command to clear an alias. The command has the following syntax:

unsetalias name

where name is the name of the alias to be cleared.

disk

For example, the following command deletes the

alias from the list of

aliases:

BOOTMGR[2]> unsetalias disk

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Other commands

halt

Use the halt command to halt the system. The command has the following syntax:

halt

help

Use the help command to display a list of the available commands. The command has the following syntax:

help

Booting the System

The boot command lets you boot up the Nokia IPSO operating system. It allows you to set the boot device, boot file, and boot flags from the command line.

The command has the following syntax:

boot boot-device boot-file boot-flags

where boot-device is the storage device from which the operating system loads at boot up, and boot-file is the operating system kernel. The boot-flags control the operation of the command.

For example, at the boot manager command prompt enter the following:

BOOTMGR[0]> boot wd0 /image/current/mykernel -vd

This command boots mykernel from disk wd0 in verbose and debug mode. You can supply all, any, or none of the arguments. If you do not supply an

argument, the boot manager uses its default. It first searches its nonvolatile memory to see if the corresponding default argument is specified there. If so, it uses that value; if not, it defaults to the values in the following table:

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Argument Default

Using the Boot Manager to Install Nokia IPSO

boot-device

boot-file

boot-flags

wd0

(the hard disk drive)

/image/current/kernel

-x

Using the Boot Manager to Install Nokia IPSO

Use the install command to install Nokia IPSO. The syntax of the command is:

install

For complete installation procedures, see the appropriate version of release notes.

Note

Using the install command to perform a full installation deletes the existing IPSO image on the 500s appliance.

To install a new copy of the Nokia IPSO kernel

1. At the boot manager command prompt, enter:

BOOTMGR[0]>install

If you used the passwd command to protect this command with a password, see “Protecting the Boot Manager with a Password” on page 88, the boot manager prompts you for your password before allowing you to execute the install command.

2. Enter the information the install command requests (your system IP

address, the server IP address, and other information).

3. Reboot the 500s appliance.

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Protecting the Boot Manager with a Password

To prevent accidental or unauthorized access to the hard disk on your Nokia 500s appliance, you can require that the user enter a password to access the boot manager install command. Use the password.

Note

The password you enter gives you access to the install command in boot manager, not access to Nokia IPSO.

To set a password

1. At the boot manager command prompt enter:

BOOTMGR[0]> passwd

The passwd program prompts you for your current password.

2. If the appliance is protected by a password, enter your current password.

The program prompts you for the new password.

password

command to set the

3. Enter the new password.

The program prompts you to re-enter the new password for verification.

4. Enter the new password again.

Note

If you forget your install password, contact the appropriate Nokia Customer Support site as listed in page 3 for information on how to set a new one.

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“Nokia Contact Information” on

Page 89

Installing the Boot Manager

The boot manager is installed at the factory; you should not need to reinstall it. If you should need to reinstall the boot manager, contact the appropriate Nokia Customer Support site as listed in “Nokia Contact Information” on page 3

for instructions and a new boot manager.

The command to install the boot manager has the following syntax:

Installing the Boot Manager

install_bootmgr

where boot-device is the storage device to which you write the new boot manager image and from which the boot manager image loads at boot up and boot-file is the new boot manager and is named nkipflash. Execute the install_bootmgr command from Nokia IPSO (the operating system), not from the boot manager.

To install the new boot manager, at the Nokia IPSO command prompt enter:

/etc/install_bootmgr wd1 /image/current/bootmgr/nkipflash

The command installs the new boot manager image (nkipflash) into the flash device (wd1). The installation takes some time to complete. Do not interrupt the installation process.

boot-device boot-file

Upgrading the Boot Manager

The command to upgrade the boot manager has the following syntax:

upgrade_bootmgr boot-device boot-file

where boot-device is the storage device from which the boot manager loads at boot up and boot-file is the new boot manager image. The new boot manager image is named nkipflash. Execute the upgrade_bootmgr command from the Nokia IPSO operating system, not from the boot manager.

For complete upgrade procedures, see the appropriate version of the Nokia IPSO Release Notes.

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To upgrade the boot manager

1. Obtain the upgraded boot-manager image from the appropriate

Nokia Customer Support site as listed in “Nokia Contact Information” on page 3.

2. At the Nokia IPSO command prompt, enter:

/etc/upgrade_bootmgr wd1 /etc/nkipflash

The command upgrades the boot manager with the new image (nkipflash), writing it into the hard disk drive (wd0). The upgrade takes some time to complete. Do not interrupt the upgrade process.

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7 Troubleshooting

This chapter provides troubleshooting tips, problems, and solutions related to Nokia 500s appliance installations.

For information about how to reinstall the Nokia IPSO operating system onto your appliance, see Chapter 6, “Using the Boot Manager.”

General Troubleshooting Information

The information in this section relates to problems you might encounter during the 500s appliance installation.

Appliance Not Receiving Power

Problem Power cord is not properly plugged in. Solution Check cord. Make sure it is properly seated at both ends.

Problem Power supply not providing power. Solution Check power source. If the source has no power, take appropriate

action such as inserting a new fuse or resetting circuit breaker.

Unable to Log In to the Console Port—No Error Message

Two laptop computers (using terminal emulation programs) or terminals should be able to communicate back to back in the same way that the terminal

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communicates with the 500s appliance. If this is not possible by using your laptop computer or terminal, the problem is with the terminal or cable and not with the appliance.

Problem No console connection to the 500s appliance. Solution For information about how to create a console connection, see

“To connect to the console” on page 44.

Problem Not connected with a null-modem cable. Solution Verify that you are using a null-modem cable. For pinout

information, see “To connect to the console” on page 44.

Problem Wrong terminal settings. Solution Verify terminal settings: 8 data bits, 1 stop bit, no parity,

9600 bps.

Problem Terminal set for flow control. Solution The 500s appliance does not use flow control. The terminal

should be set for no flow control.

Problem Defective 500s appliance or file system. Solution Contact the Nokia customer support site listed in “Nokia Contact

Information” on page 3.

Problem Database is corrupt. Solution Return to default settings as described in “To reset the default

database settings” on page 94, or contact the Nokia customer support site

listed in “Nokia Contact Information” on page 3.

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General Troubleshooting Information

Problem Entered wrong password. Solution Obtain a valid password or set the password to a default value.

Note

You must have local serial access to your appliance console to perform this procedure. With a keyboard and monitor directly connected to the appliance, the boot: prompt does not appear, and you cannot perform this procedure.

To reset the admin password to a default value

1. Boot up the appliance in single-user mode by restarting or power cycling

the appliance. When the boot: prompt appears, enter

-s

before the appliance goes into

multiuser mode; you have about 10 seconds to do this.

2. After the appliance boots up, the following text appears:

Enter pathname of shell or RETURN for sh:

Press Enter.

3. Type

/etc/overpw

When the response asks if you want to continue, type

at the pound-sign (#) prompt.

4. The admin password defaults to no password for admin.

Continue to boot to multiuser mode.

5. Enter the following command to reset the password from the command

line by using a blank password:

dbpasswd admin newpassword ""

The two double quotation marks at the end of the command properly indicate a blank password.

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Note

Blank passwords are not accepted in Nokia Network Voyager or Lynx.

Finally, return the entire database to its default settings to initiate the initial configuration process. The initial configuration process is described in

Chapter 3, “Performing the Initial Configuration.”

To reset the default database settings

1. Log in to the 500s appliance as admin by using Nokia Network Voyager.

2. Under Configuration Database Management (Config > System

After you execute this command, the system reports that the password was not successfully changed. However, the password is changed and is now newpassword.

For information about how to access Network Voyager and the related reference materials, see “To open Nokia Network Voyager” on page 51.

Configuration > Manage Configuration Sets), choose the option to create a new factory default configuration.

3. Create the new default configuration.

Do Not Get a Login Prompt—Error Messages Appear

Problem The 500s appliance is defective, or the file system on the 500s

appliance is defective. Solution Contact the Nokia customer support site listed in “Nokia Contact

Information” on page 3.

Note

Use the full installation procedure to install a new system. The new system completely replaces the contents of the drive and might be needed to restore or reload an 500s appliance. This procedure erases any configuration database on the appliance. For information about how

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General Troubleshooting Information

to complete the full installation procedure, see the current release notes. The release notes are located on the Nokia customer support Web site as listed in the “Nokia Contact Information” on page 3.

Not Able to Connect to Nokia Network Voyager Using the Ethernet Port, But Console Access Works

Problem Using the wrong Ethernet cable. Solution Use a crossover Ethernet cable if you are connecting directly to

the computer. Use a straight-through cable if you are connecting to a hub. For cabling information, see “Ethernet NIC Connectors and Cables” on page 71.

Problem Port is not configured as active. Solution View the port in Network Voyager, or from Lynx, and verify that

the interface is configured as active.

Problem Host port configuration is incorrect. Solution Check host Ethernet port settings. Verify that the IP address and

netmask settings are correct for the 500s appliance configuration.

Problem Wrong link speed. Solution Verify that the port on the host and the port on the 500s appliance

are set for the same speed (10 Mbps or 100 Mbps). An unblinking data and activity LED on a port is a good indication of a speed mismatch.

Problem Duplex setting is wrong. Solution Correct duplex setting.

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Problem NIC is not installed correctly. Solution Remove the card and reinstall it. Ensure that you can tighten the

retaining screws on both sides of the NIC.

Do Not See Interfaces that Should be Present

Problem Local 500s appliance ports do not appear. Solution Your NIC might be defective. Contact the appropriate Nokia

customer support site as listed in “Nokia Contact Information” on page 3.

Note

The problem could be with the I/O slot. Try installing the NIC in another slot.

Common Ethernet Problems—Connectivity with Attached Device

Problem No link light. Solution You might have used the wrong cable. Use a crossover cable

between the 500s appliance and a host, and a straight-through cable between an appliance and a hub.

Problem Solid activity LED. Solution You might have set the wrong speed. Verify that the speeds match

on each end of the Ethernet connection (10 Mbps, 100 Mbps, or 1000 Mbps).

Problem Port not enabled. Solution Verify from the Interface page in Nokia Network Voyager that the

interface port is configured as active.

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General Troubleshooting Information

Problem High collision rate on the hub. Solution Disconnect connections one at a time until the problem is

localized to one computer and troubleshoot further.

Appliance Does Not Recognize New Memory Configuration

Problem The DIMMs are not properly seated in DIMM sockets. Solution Repeat memory installation procedures. Make sure DIMMs are

fully seated in sockets. Be sure DIMMs click into place. Make sure DIMMs are seated in adjacent slots J5/J6 and/or J7/J8.

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8 Installing and Replacing Other

Components

This chapter provides information about how to add or replace fieldreplaceable units (FRUs) other than network interface cards (NICs) in your Nokia 500s appliance. The following topics are covered:

 Replacing a Hard Disk drive  Replacing or Upgrading Memory  Installing a Nokia Encryption Accelerator Card  Installing a Fan Unit  Installing or Replacing a Power Supply  Monitoring the Nokia 500s Appliance Power Supply

For information about how to add or replace NICs, see Chapter 4, “Installing

and Replacing Network Interface Cards.”

You should have a working knowledge of networking equipment before you attempt to service a 500s appliance. Limit service of the appliance to the procedures described in this chapter.

Caution

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8 Installing and Replacing Other Components

before you handle the components or open the appliance. If you do not have a grounding wrist strap, make sure you are properly grounded before you touch any electronic component.

Replacing a Hard Disk drive

The Nokia 500s appliance supports up to two hard disk drives with the disk mirroring feature in the Nokia IPSO operating system. If the appliance has only one hard disk drive installed, it is in the top slot (slot A). You can add a second hard disk drive into the bottom slot (slot B) or replace the hard disk drive in slot A.

This section describes how to remove and replace a failed hard disk drive, and how to add an optional second hard disk drive to implement the diskmirroring feature.

Figure 20 shows the location of the hard disk drives on the front of the 500s

appliance.

Figure 20 Location of Hard Disk Drives

500s

Hard disk drive A Hard disk drive B

0047

Disk Mirroring

The Nokia disk-mirroring feature provides fault tolerance by letting the Nokia 500s appliance continue working in the event of a disk failure. You can create mirror sets that consist of a source hard disk drive (which holds the active

100 Nokia 500s Installation Guide

Nokia 500s Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Figures

Tables

About this Guide

In This Guide

Conventions This Guide Uses

Notices

Text Conventions

Related Documentation

1 Overview

About the Nokia 500s Appliance

Managing the Nokia 500s Appliance

Nokia 500s Appliance Overview

Ethernet Management Ports

PMC Expansion Slots

Console Port

Serial (AUX) Port

System Status LEDs

Hard Disk Drives

Disk Mirroring

Hard-Disk Drive Hot Swap Feature

Hard-Disk Drive LEDs

Power Supplies and Fan Unit

Power supplies

Fan Unit

Site Requirements, Warnings, and Cautions

Software Requirements

Rack Mounting the Appliance

Before You Begin

 Using a Console Connection  Connecting Power and Turning the Power On  Performing the Initial Configuration  Connecting Network Interfaces  Accessing Nokia Network Voyager Reference Information

Using a Console Connection

Connecting Power and Turning the Power On

Performing the Initial Configuration

Connecting Network Interfaces

Using Nokia Network Voyager to Manage Your 500s Appliance

Accessing Nokia Network Voyager Reference Information

Nokia Network Voyager Reference Guide

Nokia Network Voyager Inline Help

Using Nokia Network Voyager to Monitor a Nokia 500s appliance

Removing, Installing, and Replacing NICs

Before You Begin

Configuring and Activating Interfaces

Monitoring Network Interface Cards

Four-Port and Dual-Port 10/100 Ethernet NICs

10/100 Ethernet NIC Features

Ethernet NIC Connectors and Cables

Dual-Port Fiber-Optic Gigabit Ethernet NIC

Fiber-Optic Gigabit Ethernet NIC Features

Fiber-Optic Gigabit Ethernet NIC Connectors and Cables

Dual-Port Copper Gigabit Ethernet NIC

Performance Considerations

Copper Gigabit Ethernet NIC Features

Dual-Port Copper Gigabit Ethernet NIC Connectors and Cables

6 Using the Boot Manager

Variables

Viewing the Variables and Other System Parameters

sysinfo

Setting the Variables

setenv

unsetenv

setalias

unsetalias

Other commands

halt

help

Booting the System

Using the Boot Manager to Install Nokia IPSO

Protecting the Boot Manager with a Password

Installing the Boot Manager

Upgrading the Boot Manager

7 Troubleshooting

General Troubleshooting Information

Replacing a Hard Disk drive

Disk Mirroring