The information contained in this user guide was written for the Nokia 1220 phone. Nokia
operates a policy of ongoing development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR
INCOME OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES
HOWSOEVER CAUSED.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS.” EXCEPT AS REQUIRED BY APPLICABLE
LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE MADE IN RELATION TO THE ACCURACY AND RELIABILITY OR CONTENTS OF THIS
DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT
ANY TIME WITHOUT PRIOR NOTICE.
EXPORT CONTROLS
This product contains commodities, technology or software exported from the United States in
accordance with the Export Administration regulations. Diversion contrary to U.S. or Canadian
law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your phone may cause TV or radio interference (for example, when using a telephone in close
proximity to receiving equipment). The FCC or Industry Canada can require you to stop using
your telephone if such interference cannot be eliminated. If you require assistance, contact
your local service facility. This device complies with part 15 of the FCC rules. Operation is
subject to the condition that this device does not cause harmful interference.
02/03
Includes RSA BSAFE cryptographic or security protocol software from RSA Security.
Read these simple guidelines before you use your phone. Failure to comply
with these guidelines may be dangerous or illegal. See “Important safety
information” on page 93 for detailed information.
Switch off where prohibited
Do not switch on the phone when wireless phone use is
prohibited or when it may cause interference or danger.
Road safety comes first
Don't use a hand-held phone while driving.
Interference
All wireless phones may get interference, which could affect
performance.
Switch off in hospitals
Follow any regulations or rules. Switch the phone off near
medical equipment.
Switch off in aircraft
Wireless devices can cause interference in aircraft.
Switch off when refueling
Don't use the phone at a refueling point. Don't use near fuel or
chemicals.
Switch off near blasting
Don't use the phone where blasting is in progress. Observe
restrictions, and follow any regulations or rules.
[ 1 ]
Use sensibly
Use only in the normal position. Don't touch the antenna
unnecessarily.
Qualified service
Only qualified personnel may install or repair phone equipment.
Accessories and batteries
Use only approved accessories and batteries. Do not connect
incompatible products.
Water-resistance
Your wireless phone is not water-resistant. Keep it dry.
Calling
Ensure the phone is switched on and in service. Enter the phone
number, including the area code, then press . To end a call,
press . To answer a call, press .
Emergency calls
Ensure the phone is switched on and in service. Press as many
times as needed (for example, to exit a call, to exit a menu) to
clear the display. Enter the emergency number, then press .
Give your location. Do not end the call until told to do so.
[ 2 ]
Welcome and quick guide
2Welcome and quick guide
Congratulations on your purchase of a Nokia
mobile phone, a new tool for the mobile
information society.
Before you begin, you need to prepare your
phone by charging the battery and learning how
to maintain it. This chapter tells you how to set
up your phone. You will also find useful information about:
• How to use this guide
• How to understand network services
• How to contact Nokia
• GET THE MOST OUT OF THIS GUIDE
The tips that follow can help you get the most from this guide as you learn
to use your phone.
Understand the terms
This guide provides instructions for certain actions.
•
•
•
•
means to briefly press and release a key. For example,
Press
press means press the zero key for 1 second and release.
Press and hold
(depending on the feature being used), then release the key.
Press Menu
the word
Highlighted
black box. When an option is highlighted, it can be activated by
pressing .
means to press and hold a key for 1 to 3 seconds
means to press (the selection key), located below
on the phone’s screen.
Menu
means that an option on the screen is enclosed in a
[ 3 ]
Follow graphic clues
This guide uses the following icons to alert you to important information.
Provides information about a quick way or an alternate
Tip:
method for performing an action.
Explains a feature or points out an important concept.
Note:
Important:
feature correctly.
Caution:
Warning:
or property damage.
Alerts you to information critical to using a
Warns you when you may lose information.
Helps you avoid personal injury, damage to the phone,
Learn text conventions
This user guide provides text clues to help make instructions clear and
easy to follow. These clues are called conventions.
ConventionWhat it means
bold
italicItalics indicate emphasis. Pay close attention to any
Indicates one of the following items:
• The word or phrase appears on the phone’s
screen.
• Special text such as Notes and Warnings.
information in italics.
Look for updates
From time to time, Nokia may update this user guide to reflect changes
or corrections. The latest version may be available at the Nokia site on the
internet at
www.nokia.ca
[ 4 ]
Welcome and quick guide
• UNDERSTAND WIRELESS NETWORK SERVICES
A number of features included in this guide are called Network Services.
These are special services you arrange through your wireless service
provider. Before you can take advantage of any of these Network Services,
you must subscribe to them through your service provider and obtain
instructions for their use from your service provider.
Some networks may not support all language-dependent
Note:
characters and/or services.
Network services for your Nokia phone include:
• Voice mail and voice privacy
• Call waiting, call forwarding and caller ID
• Text, e-mail and picture messages
• Ability to send your own number
Sign up with a service provider
Before you can use any network services, you must sign up with a wireless
service provider. Your service provider will supply descriptions of special
features and instructions for using their services.
[ 5 ]
• UNDERSTAND YOUR PHONE
This section offers an illustrated view of your phone to help familiarize
you with its keypad, connection port and power key.
Power key
Earpiece
Screen
Up scroll key
Left selection key
Talk key
Down scroll key
Nibs key
Connection ports
Right selection key
End key
Keypad
Microphone
[ 6 ]
Welcome and quick guide
Use the antenna
Your phone has a built-in antenna.
Tip:
As with any other radio transmitting device,
do not touch the antenna unnecessarily
when the phone is switched on.
Contact with the antenna affects call quality and may
cause the phone to operate at a higher power level
than otherwise needed.
Not touching the antenna area during a phone call
optimizes the antenna performance and the talk-time
of your phone. Normal position: Hold the phone as you
would any other telephone with the antenna pointed
up and over your shoulder.
Install and remove the battery
This section tells you how to install and remove the battery. You will need
to remove the battery when replacing it, or to view the phone’s label
(located under the battery).
INSTALL THE BATTERY
Place the battery in the
1
compartment with the label
side facing up and the golden
contact area of the battery
aligned with the contact
prongs inside the phone.
Press down on the battery
2
until it snaps into place.
2
1
[ 7 ]
Bottom of
phone
Align the cover over the back
3
of the phone, placing the end
of the cover approximately 1/4
inch past the end of the phone.
Lower the back cover onto the
phone.
1/4 inch
Press down slightly and slide the
4
cover until it locks into place.
REMOVE THE BATTERY
If you purchase a new battery or need to access information on the phone’s
label, you may need to remove the battery. Make sure the phone has been
turned off for 10 seconds.
Important:
regulations (for example, recycling). Do not dispose as
household waste.
Hold the phone with the back facing
1
you. At the bottom corners of the
phone, press the battery cover
with your thumb and forefinger.
Place the thumb of your other hand
2
in the grove, approximately 1 inch
from the top of the phone. Apply
pressure with the thumb and slide
the back cover toward you to release
it, then remove it.
Dispose of batteries according to applicable local
[ 8 ]
Welcome and quick guide
Look for the battery
3
latch that runs along
the end of the battery
nearest the top of
the phone.
Place your thumbs on
4
the corners of the latch
and press away from
the battery.
Once the battery is released from the latch, it will lift slightly so that
5
it can be removed from the phone.
Warning:
any objects that may damage the phone or the battery.
Use only your hands to remove the battery. Do not use
Charge the battery
Before you begin, you need to prepare your phone by charging the battery.
Plug the charger into a standard wall
1
outlet, then connect the lead from the
charger to the bottom of the phone.
The battery power indicator (or battery
2
bar) appears on the screen and starts
scrolling.If the phone is on,
appears also.
When the battery bar stops scrolling, the battery charge is complete.
3
Battery full
Disconnect the charger from the phone.
4
appears also, if the phone is on.
Charging
[ 9 ]
IMPORTANT BATTERY INFORMATION
Use the following guidelines to obtain the best performance from
your battery:
• With your phone turned off, charge your new battery for three hours
before its first use. Use the battery until it is fully discharged. Repeat
this procedure twice for a total of three charging cycles.
• Battery operation time may be less than the estimated times during
the first charges. This condition is normal.
• If the battery is fully discharged, the scrolling bars may not appear
immediately when charging.
• After the first charge, you can make and receive calls during the
charging cycle, but the calls interrupt the charge. When the phone
call ends, the charge will resume.
• The bars on the screen stop scrolling and remain constant when the
phone is charged. If you leave the phone connected to the charger, the
battery receives an additional charge.
The battery will accept a “trickle charge” for an additional
Note:
two hours. See “Reference information” on page 91 for more
information on batteries.
• Charging time depends on the charger and battery used. See “Batteries”
on page 100 for charging, talk, and standby times.
PROLONG BATTERY LIFE
For good operation times with NiMH batteries, discharge the battery from
time to time by leaving your phone switched on until it turns itself off.
Ignore any messages to recharge your battery and let the battery
completely discharge.
Important:
other means.
Do not attempt to discharge the battery by any
[ 10 ]
Welcome and quick guide
• SET UP YOUR HEADSET
Your phone is compatible with the HDC-5, HDE-2 and HDB-5
headsets. The headset provides convenient handsfree use of
the phone.
Connect the headset
Plug the headset jack into the bottom of your phone.
1
Put the round ear plug into one ear.
2
Use the headset
With the headset connected, you can make
and answer calls as usual.
The microphone for the headset hangs at the
side of your head. Although the microphone
may seem far from your mouth, you can
speak at a normal volume.
You can set your phone to answer automatically when
Note:
the headset is connected. See “Automatic answer” on page 61
for more information.
[ 11 ]
• GET STARTED WITH THE QUICK GUIDE
Make a call
Answer a call
Answer with call waiting
End a call
Silence a call
Redial
Adjust call volume
Use the in-call menu
Use 1-touch dialing
Save a name and number
Retrieve a name/number
Retrieve a name/number
during a call
Check voice mail
Send a text message
Send an e-mail message
Read new message
Reply to a message
Reply to an E-mail
message
Send a business card
Enter phone number, press
or
Press
Press
Press
Press
Press twice.
During a call, press
In a call, press
Press and hold one of keys 2 through 9.
Enter a number, press
Press
Press
enter first letter of the name.
Press and hold or call your voice mailbox number.
Press
will be the first option), then press
recipient’s number, press
Press
enter the subject, press OK, write the message, press
Options
enter the gateway number your service provider gave you.)
Press
the one you want, then press
Press
When reading the message, press
then press
Retrieve a name from the phone book, press
Send bus. card
Answer
.
.
.
.
Options
Save
Names
Options
Menu 1-1
Menu 1-2
, scroll to
Read
Options
Find
, select
, scroll to
. Write the message. Press
. Enter the recipient’s address, press OK,
Send
. If you have more than one message, scroll to
, scroll to
Select
.
, enter the recipient’s number, press
.
for louder or
.
, then enter a name and press OK.
.
New call
, press
Send
.
Reply
Select
Read
, then press
Options
then press
Select
, press
Options (Send
Select
, enter the
. (You may need to
again.
Select
, scroll to
Options
for softer.
Find
.
Reply
, select
Send
,
,
.
[ 12 ]
Welcome and quick guide
•GET HELP
Find your phone’s label
When you call Nokia Customer Care or your service provider, you will need
to provide specific information about your phone. This information is
recorded on the phone’s type label. The type label is located under the
battery inside the phone’s back cover. It contains the model and serial
numbers as well as other important information about your phone.
Please do not remove or deface the label.
Contact Nokia
If you have a question and have already checked the Troubleshooting section
(see page 113), we recommend that you have the following information
available before contacting the Nokia Customer Care Center or the service
provider:
• Your phone’s model number
• ESN (Electronic serial number – located on the label under the battery)
• Your postal code
• The phone or accessory in question
Customer Care Centre, Canada
Nokia Products Ltd.
601 Westney Road South
Ajax, Ontario L1S 4N7
Tel: 1-905-427-1373
1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-427-1070
Web site: www.nokia.ca
[ 13 ]
Contact your service provider
You may want to save your service provider’s customer support telephone
number into your phone. This will let you easily contact your provider if
you have questions or issues with your phone service.
Receive accessibility information
Nokia is committed to making mobile phones easy to use for all individuals,
including those with disabilities. Nokia maintains an internet site that is
dedicated to accessibility solutions. For more information about phone
features, accessories and other Nokia products designed with your needs
in mind, visit the web site at
www.nokiaaccessibility.com
LPS-3 MOBILE INDUCTIVE LOOPSET
The LPS-3 Loopset is a Nokia accessory designed to make the phone more
accessible to hearing-aid users. The loopset gives hearing-impaired users
clear access to digital telephony for the first time. It allows people with
T-coil equipped hearing aids to make and receive calls without noise
interference.
To activate the Loopset, see “Accessory settings” on page 60.
The Loopset is sold as an accessory to the phone.
Note:
HOW THE LOOPSET WORKS
The LPS-3 Loopset uses inductive technology to
transmit sound to a hearing aid equipped with
a T-coil. The sound from the phone is amplified
more efficiently and background noise is
eliminated.
The loopset is easy to use. You wear the loopset
around your neck, connect it to your phone,
and speak directly toward the microphone.
For detailed instructions on using the loopset,
refer to the booklet that comes with the LPS-3.
[ 14 ]
Welcome and quick guide
Set up the TTY/TDD profile
You can connect your phone to a TTY/TDD using the Nokia TTY/TDD Adapter
(HDA-9). In order for your phone to recognize the TTY/TDD, you will need
to connect the adapter to your phone.
Important:
the phone be at least 18 inches from the TTY/TDD device. When
connecting to any other device, read its user guide or contact its
manufacturer for detailed instructions and safety information.
Connect the TTY/TDD via cable to the HDA-9 adapter.
1
Plug the HDA-9 adapter into the connector on the bottom of your
2
phone, as shown in the illustration.
Some manufacturers of TTY/TDD devices suggest that
18”
Press
3
TTY/TDD>
Scroll to
4
NOTES ABOUT TTY/TDD CALLS
• The Nokia TTY/TDD Adapter (HDA-9) is for use with compatible
TTY/TDD devices only. Check with the manufacturer of the TTY/TDD
device to ensure that the connection is compatible.
• Check with the manufacturer of the TTY/TDD device for the
connecting cable.
• TTY/TDD communications depend on network availability. Check with
your service provider for availability and description of services.
4-4-4-1 (Menu >Settings>Accessory settings>
Menu
).
Use TTY
, then press
Yes
Select
[ 15 ]
.
MAKE A TTY/TDD CALL
Before making a TTY/TDD call with your Nokia phone, check the
Tip:
signal strength. See “Understand indicators and icons” on page 20
for details.
From the Start screen, enter the number and press .
1
When the receiving party answers, begin typing your conversation on
2
the TTY/TDD.
RECEIVE A TTY/TDD CALL
Make sure the TTY/TDD device is connected to your phone.
1
Press to answer the call, then type your responses on the TTY/TDD.
2
END A TTY/TDD CALL
Press .
[ 16 ]
Basic operations
Power
key
3Basic operations
This section gives a brief introduction to the phone and shows quick
steps for:
• Making and answering calls
• Adjusting the earpiece volume
• Navigating through menus
• Using menu shortcuts
You will also find information about the phone’s icons and how to
use in-phone help. The rest of this guide provides complete details
on phone use.
• SWITCH YOUR PHONE ON OR OFF
Warning:
wireless phone use is prohibited or when it
may cause interference or danger.
Do not switch on the phone when
Switch ON your phone
Press and hold the power key for 2 seconds.
Switch OFF your phone
Press and hold the power key.
Or, press the power key quickly. When Switch off!
is highlighted on the screen, press Select.
[ 17 ]
• MAKE AND ANSWER CALLS
There are several ways to make and answer calls on your phone.
Once learning about the basic methods, you will discover other tips
throughout this guide when reading about the phone’s features.
Use the keypad
Enter the phone number, including area code
1
if needed.
Press .
2
Important:
when the phone is switched on. Contact with the antenna affects
call quality and may cause the phone to operate at a higher power
level than otherwise needed.
Do not touch the antenna
Use the phone book
From the Start screen, press or and scroll to the number
1
you want.
Press to make the call.
2
To skip ahead quickly in the list, press the number key that has
Tip:
the first letter of the name. You may have to press the key more
than once to get to the correct letter.
Make a 1-touch dial call
Press and hold the key assigned to the number you wish to call.
To learn how to store a number for use with 1-touch dialing see “Assign
a key to 1-touch dialing” on page 73.
End a call
Press to end the call or cancel the call attempt.
[ 18 ]
Basic operations
Start screen
Answer a call
When your phone rings, press . You can press any key to answer a call
except the power key, end key, or the scroll keys.
If Keyguard is active, the keypad will unlock when you have
Note:
an incoming call.
Silence an incoming call
Press or Silent to mute the ringing of an incoming call.
Redial the last-dialed number
Press two times.
Adjust the earpiece volume
You can adjust the earpiece volume during a call
by pressing the scroll keys located just below the
screen.
• Press the key to increase the volume.
• Press the key to decrease the volume.
• CHECK THE START SCREEN
When you switch on your phone, a
welcome appears, then you see the
Start screen
The Start screen appears when the
phone is idling or standing by.
.
[ 19 ]
Understand the Scroll Bar
Scroll
bar
When you press
scroll bar appears on the right side of
the screen. This scroll bar has a tab
which moves up or down to indicate
your location in the menu.
Menu
, a vertical
Understand indicators and icons
You have two types of identifiers on your phone: icons and indicators.
Indicators
indicators: signal strength, battery power and handset volume.
Icons
example, an icon appears when you have a voice message in your mailbox.
show the status of something. The phone uses three types of
are graphical representations of a specific item or situation. For
Indicators
Signal
strength
indicator
Signal strength – shows the signal strength of the wireless network
1
at your current location. The higher the bar, the stronger the signal.
Battery power – shows the battery charge level. The higher the bar,
2
the more power in the battery.
[ 20 ]
Battery
power
indicator
Icons
Screen
Icon
Basic operations
What it means
Active call in progress.
Silent has been selected as the current profile.
The phone’s keypad is locked to prevent any accidental
key presses.
One (or more) new voice messages waiting.
One or more new text messages waiting.
(If blinking, the text message memory is full.)
Digital service is available.
Standard text input mode for entering alpha characters.
Press to switch between uppercase and lowercase
input.
Predictive text mode for quickly entering text messages.
Press to switch between uppercase and lowercase
input.
123 mode. This icon appears when you press and hold
while entering text. You can now enter only numbers (not
alpha characters). Press and hold again to return to text
entry mode.
Special character mode. This appears when you press
while entering text. Once the characters appear, you can
select a special character by selecting
Alarm clock is set.
[ 21 ]
Insert
.
• USE THE SELECTION KEYS
The selection key allows you to select various
phone options.
At the bottom of the Start screen, two options
appear: Menu and Names. The selection keys
are located just below these options.
The left selection key is located under Menu.
The right selection key is located under Names.
When you press the left selection key at the Start screen, the menu item
Messages appears. The text above the left selection key changes to Select
and the text above the right selection key changes to Exit.
When you press the right selection key at the Start screen, options for the
Names feature appear. The text above the left selection key changes to
Select and the text above the right selection key changes to Exit.
• SCROLL KEYS
Use the scroll keys, located just below the
screen, to scroll through your phone’s menus
and phone book.
Note: The Accessory settings menu will
not appear until after an accessory has
been connected to the phone.
• CHECK IN-PHONE HELP
Many menu items have brief help text. To view the help text, scroll to the
menu item and wait for about 15 seconds. Press More or to continue
reading the text. Press Back to exit, or wait a few seconds to return to the
current menu.
[ 22 ]
Basic operations
• BROWSE PHONE MENUS
A menu is a list of choices you can make to change settings on your phone
or use various phone features. Each menu can contain several levels of
submenus. You can use menus and submenus two ways: by scrolling or by
using a shortcut. This guide uses the shortcut method when describing
how to use the phone’s features.
Scroll through menus
At the Start screen, press Menu, then scroll through the menus using
1
the and keys.
Use the scroll and selection keys to navigate the submenus; press
2
to return to the Start screen.
For example, when you see (Menu > Profiles > Silent) the scrolling
method is: press Menu, scroll to Profiles and press Select, scroll to Silent
and press Options.
Return to the previous menu level
You can return to the previous menu level by pressing the selection key
labeled Exit or Back. You can return to the Start screen from any menu
level by .
Use shortcuts
Menus and options are numbered so that you can quickly find your way to
an option. The numbers appear in the top right corner of the screen and
show your location in the menu.
Press Menu.
1
Within 3 seconds, enter the first number of the menu function you
2
want to access. Repeat until you have entered all the numbers.
For example, to select the Silent profile, press Menu 3-2-1.
[ 23 ]
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