Nokia 1255, RH-79, 1315, RH-96, 1265 Service Software Instructions

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Nokia Customer Care 1255(RH-79)/1315(RH-96)/1265(RH-103)/ 1325(RH-104)/6066(RM-211)/6088(RM-218)/ 7088(RM-219)/2505(RM-307)

Mobile Terminal

Service Software Instructions

1255/1265/1315/1325/2505/6066/6088/7088 Service Software Instructions

Contents Page

Introduction............................................................................................................... 4

Hardware, Operating System and Environment Requirements.........................4

Installation.........................................................................................................5

Uninstall...........................................................................................................20

Service Software.................................................................................................... 26

Before You Begin.............................................................................................26

Initial Session with Service Software and Scanning for a Product...................26

Using Components..........................................................................................27

Login....................................................................................................................... 28

SPC verification...............................................................................................28

Use..................................................................................................................28

Phone Information.................................................................................................. 31

Use..................................................................................................................31

Flashing.................................................................................................................. 33

Use..................................................................................................................33

Bundle Flashing...................................................................................................... 37

Use..................................................................................................................37

User data transfer................................................................................................... 39

Use..................................................................................................................39

Load Default........................................................................................................... 41

Use..................................................................................................................41

Service Programming............................................................................................. 42

Use..................................................................................................................42

Setting Items ...................................................................................................43

CDMA1 Items..................................................................................................45

CDMA2 Items..................................................................................................46

Flexible graphics and tones.................................................................................... 48

Use..................................................................................................................48

SID.......................................................................................................................... 52

Use..................................................................................................................52

Testing.................................................................................................................... 54

Use..................................................................................................................54

Self Tests.........................................................................................................54

Display ............................................................................................................55

Keypad............................................................................................................55

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Nokia Customer Care Service Software Instructions

Camera ...........................................................................................................57

Stereo Audio/Vibrator ......................................................................................57

Path Loss ........................................................................................................59

RF Calibration .................................................................................................60

RF Tool............................................................................................................62

Call Test...........................................................................................................67

Memory Capture..................................................................................................... 69

Use..................................................................................................................69

Label Printing.......................................................................................................... 70

Use..................................................................................................................70

Appendix A. Procedure of reviving a dead phone.................................................. 72

Appendix B. Procedure of multi-flashing Part I...................................................... 74

Appendix C. Procedure of multi-flashing Part II.....................................................76

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Introduction

In order to use service software for 1255, 1265, 1315, 1325, 6066, 6088, 7088 and 2505, service technician should read this chapter in detail to know service hardware, NI environment and drivers requirement to get them well setup in service computer and ensure service software can run well to service returned phones.

Hardware, Operating System and Environment Requirements

Refer to Table1 for minimum service hardware requirement.

Operating System Requirements: Windows 2000, Windows XP

Service PC Minimum Requirement

Processor 700MHz RAM 256MB Required Disk space 100MB Interface ports USB or Serial

Callbox Minimum Requirement

E5515C-003 Module or E1962B

Agilent 8960 ROHDE & SCHWARZ CMU200 B83/K84 Module

module with firmware version B.07.15 or later

Table 1: Minimum Hardware Requirements

Refer to Table2 for minimum NI Environment requirement.

NI Environment Minimum Requirement

NI-488.2 (GPIB driver included) version 2.4 or later NI-VISA & NI-VISA runtime version 3.4.1 or later Labwindows/CVI Run-Time engine version 8.0 or later

Table 2: Minimum NI Environment Requirements

Refer to Table3 for minimum driver installation requirement.

Driver Minimum Requirement

PK-83 AMS Software Protection Key version 7.1.0 or later Qualcomm USB host driver version 2.0.2.0 or later

Table 3: Minimum Driver Installation Requirements

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Nokia Customer Care Service Software Instructions

Installation

Please follow below detailed instructions for installing 1255, 1265, 1315, 1325, 6066, 6088, 7088 and 2505 service software. There are 3 major parts in the service software – the service software, NI Environment and drivers, which need to be installed separately. If your PC already has these drivers and NI Environment installed, you can skip the installation procedure.

1. Service Software

1.1. Please find the released zip file CCS12RXXX.zip for level 1 and 2 or

CCS3RXXX.zip for level 3 (X represents version number). Unzip all files to one folder and save them to any directory in service computer. Open the folder and open the executable file (Setup.exe). Double click it to start installing or uninstalling service software. Click on “Next” button.

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1.2. License Agreement of Service Software appears. Click on “Yes” button.

1.3. Choose a Destination Location. Browse to identify a folder in your PC, or click on

“Next” button to save the setup files in the default location.

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Nokia Customer Care Service Software Instructions

1.4. Waiting for the installing to complete.

1.5. The service software has been successfully installed. Click on “Finish” button.

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2. NI Environment

2.1. It’s necessary to install NI Environment for running RF related testing function.

2.2. Install NI-488.2 by using NI driver CD #1 which is provided by Nation Instrument. If

you would like to get any NI software, please go to www.ni.com “support->drivers and updates” to download software module.

2.3. Open the file “NIvisa341.msi” which is included in Software Installation files to

install NI-VISA driver.

2.4. Click on “Next” button.

under the link

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Nokia Customer Care Service Software Instructions

2.5. License Agreement pops up. Click on “Agree” button for the next step.

2.6. Choose a Destination Location. Browse to identify a folder in your PC, or click on

“Next” button to save the setup files in the default location.

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2.7. Select Installation Type. You are recommended to select “Complete” and click on

“Next” button.

2.8. Click on “Next” button and wait for installing.

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Nokia Customer Care Service Software Instructions

2.9. NI-VISA has been successfully installed. Click on “Finish” button.

2.10. Open the file “NIVISAruntime.msi” which is included in Software Installation files to

install NI-VISA Runtime library.

2.11. Click on “Next” button.

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2.12. License Agreement pops up. Click on “Agree” button for the next step.

2.13. Choose a Destination Location. Browse to identify a folder in your PC, or click on

“Next” button to save the setup files in the default location.

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Nokia Customer Care Service Software Instructions

2.14. Select Installation Type. You are recommended to select “Complete” and click on

“Next” button.

2.15. Click on “Next” button and wait for installing.

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2.16. NI-VISA Runtime library has been successfully installed. Click on “Finish” button.

2.17. Open the file “setup.exe” which is included in Software Installation files to install NI

Labwindows/CVI Run-Time engine.

2.18. Choose a Destination Location. Browse to identify a folder in your PC, or click on

“Next” button to save the setup files in the default location.

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2.19. License Agreement pops up. Click on “Agree” button for the next step.

2.20. Click on “Next” button and wait for installing.

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2.21. Labwindows/CVI Run-Time engine has been successfully installed. Click on

“Finish” button.

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3. Drivers

3.1. Open the file “instdrv” which is included in Software Installation files to install AMS

Software Protection Key driver.

3.2. Click on “Next” button.

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3.3. Click on “Next” button.

3.4. Select “Complete” and click on “Next” button.

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Nokia Customer Care Service Software Instructions

3.5. Waiting for installing AMS Software Protection Key driver.

3.6. AMS Software Protection Key driver has been successfully installed. Click on “Finish” button.

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Uninstall

Please follow below detailed instructions to uninstall the service software. Same as installation, service software, USB driver, NI-VISA and AMS Software Protection Key driver needed to be uninstalled separately.

1. Service Software

1.1. Open the executable file (Setup.exe) which is included in Service Software

Installation Package. Select “Remove” and click on “Next” button.

1.2. Click on “Finish” button to finish uninstalling the service software.

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Nokia Customer Care Service Software Instructions

2. NI Environment

2.1. Open the file “NIvisa341.msi” which is included in Software Installation Package to

uninstall NI-VISA driver

2.2. Click on “Remove All” to uninstall NI-VISA driver.

2.3. Click on “Next” button and wait for uninstalling.

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2.4. Click on “Finish” button to finish uninstalling NI-VISA driver.

2.5. Open the file “NIVISAruntime.msi” which is included in Software Installation

Package to uninstall NI-VISA runtime library.

2.6. Click on “Remove All” to uninstall NI-VISA runtime library.

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Nokia Customer Care Service Software Instructions

2.7. Click on “Next” button and wait for uninstalling.

2.8. Click on “Finish” button to finish uninstalling NI-VISA runtime library.

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3. Drivers

3.1. Open the file “instdrv” which is included in Software Installation files to uninstall

AMS Software Protection Key driver.

3.2. Click on “Next” to start uninstall AMS Software Protection Key driver.

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Nokia Customer Care Service Software Instructions

3.3. Select “Remove” and click on “Next” button.

3.4. If the following warning appears, please click on “Yes” button to restart system.

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Service Software

Before You Begin

Before using the Service Software, level 1 and 2 users should acquire the username and password from the provider, while level 3 users needs to acquire specific AMS Software Protection Key. The authentication information is required when you login to the system. Service software will provide different functionalities and software components on the basis of your service level.

Initial Session with Service Software and Scanning for a Product

Service software will automatically capture all connections to which the mobile terminal is connected. You can start connecting to the mobile terminal by selecting a COM port identified on the screen.

Follow the steps below to select a port:

1. Click Connect button on the toolbar as shown in the first figure. Or Open

the File menu, and click Connect as shown in the second figure.

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