Nokia Original Enhancements logos are trademarks or registered trademarks of Nokia Corporation. Other
company and product names mentioned herein may be trademarks or trade names of their respective owners.
Includes RSA BSAFE cryptographic or security protocol software from RSA Security.
The information contained in this user guide was written for the Nokia 1220, Nokia 1221, and Nokia 1260
products. Nokia operates a policy of ongoing development. Nokia reserves the right to make changes to any
of the products described in this document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY
SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED. THE CONTENTS
OF THIS DOCUMENT ARE PROVIDED "AS IS." EXCEPT AS REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY
AND RELIABILITY OR CONTENTS OF THIS DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT
OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE.
EXPORT CONTROLS
This device contains commodities, technology, or software exported from the United States in accordance with
the Export Administration regulations. Diversion contrary to U.S. or Canadian law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your device may cause TV or radio interference (for example, when using a telephone in close proximity to
receiving equipment). The FCC or Industry Canada can require you to stop using your telephone if such
interference cannot be eliminated. If you require assistance, contact your local service facility. This device
complies with part 15 of the FCC rules. Operation is subject to the condition that this device does not cause
harmful interference.
Remember to make back-up copies or keep a written record of all important
information stored in your phone.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide for detailed safety
instructions. Do not connect incompatible products.
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press End as many times as
needed to clear the display and return to the main screen. Enter the emergency
number, then press Send. Give your location. Do not end the call until given
permission to do so.
• ABOUT YOUR DEVICE
The wireless device described in this guide is approved for use on the TDMA and AMPS
networks. Contact your service provider for more information about networks.
When using the features in this device, obey all laws and respect privacy and legitimate
rights of others.
Warning: To use any features in this device, other than the alarm clock, the phone
must be switched on. Do not switch the device on when wireless phone use may
cause interference or danger.
• NETWORK SERVICES
To use the phone you must have service from a wireless service provider. Many of the
features in this device depend on features in the wireless network to function. These
Network Services may not be available on all networks or you may have to make specific
arrangements with your service provider before you can utilize Network Services. Your
service provider may need to give you additional instructions for their use and explain what
charges will apply. Some networks may have limitations that affect how you can use
Network Services. For instance, some networks may not support all language-dependent
characters and services.
Your service provider may have requested that certain features be disabled or not activated
in your device. If so, they will not appear on your device menu. Contact your service provider
for more information.
Make sure to register your phone at www.warranty.nokiausa.com or 1-888-NOKIA-2U
(1-888-665-4228) so that we can serve your needs better if you should need to call the
center or have your phone repaired.
• UPDATES
From time to time, Nokia may update this user guide to reflect changes or corrections. The
latest version may be available at the Nokia site on the internet at www.nokia.com/us
An interactive user guide that provides step-by-step instructions for any of your phone
features is available at www.nokiahowto.com
• TERMS
This guide uses certain terms for the parts of the phone and the steps that you are asked to
perform.
•Highlighted options on the screen are enclosed in a dark bar. The selection keys are
used to act on the highlighted option.
•Selection keys allow you to select various phone options.
•Select means to press the Left selection key
or the Right selection key. In the illustration, press the
Left selection key to select Menu, or press the Right
selection key to select Names.
•Scroll keys, located just below the screen, are used to
move up and down in the menus and phone book.
• ICONS
IconWhat it means
Active call in progress
Silent has been selected as the current profile.
The phone keypad is locked to prevent any accidental key presses.
One (or more) new voice messages waiting
One or more new text messages waiting. (If blinking, the text
message memory is full.)
Standard text input mode for entering alpha characters. Press # to
switch between uppercase and lowercase input.
Predictive text mode for quickly entering text messages. Press # to
switch between uppercase and lowercase input.
Numerical mode. This icon appears when you press and hold # while
entering text. You can now enter only numbers (not alpha characters).
Press and hold # again to return to text entry mode.
Special character mode. This appears when you press * while entering
text. Once the characters appear, you can select a special character
by selecting Insert.
Alarm clock is set.
• START SCREEN
When you switch on your phone, a welcome appears; then you see the start screen. The start
screen indicates that the phone is in the standby mode.
Signal
strength
indicator
Battery
power
indicator
• SCROLL BAR
When you select Menu, a vertical scroll bar appears
on the right side of the screen. This scroll bar has a tab
which moves up or down as you use the scroll keys to
move through the menus.
• ANTENNA
Your phone has an internal antenna. Hold the phone as you would any other telephone with
the antenna pointed up and over your shoulder.
Note: As with any other radio transmitting device, do not
touch the antenna unnecessarily when the device is
switched on. Contact with the antenna affects call
quality and may cause the phone to operate at a higher
power level than otherwise needed. Avoiding contact
with the antenna area when operating the phone
optimizes the antenna performance and the battery life.
• REMOVE AND INSTALL THE BATTERY
This phone can be powered by a 900-mAh NiMH battery (BMC-3) or a 950-mAh Li-Ion battery
(BLC-2). This section tells you how to remove and install the battery. You will need to remove
the battery when replacing it, or to view the phone label (located under the battery).
Remove the battery
If you purchase a new battery or need to access information on the phone label, you may
need to remove the battery. Make sure the phone is turned off for 10 seconds.
Note: Dispose of batteries according to applicable local regulations
(for example, recycling). Do not dispose as household waste.
1 Hold the phone with the back facing you. At the
bottom corners of the phone, press the battery
cover with your thumb and forefinger.
2 Place the thumb of your other hand in the groove,
approximately 1 inch from the top of the phone.
Apply pressure with the thumb and slide the back
cover toward you to release it; then remove it.
Bottom of
phone
3 Look for the battery latch that runs
along the end of the battery nearest
the top of the phone.
4 Place your thumbs on the corners
of the latch and press away from
the battery.
5 Once the battery is released from
the latch, it will lift slightly so that
it can be removed from the phone.
Warning: Use only your hands to remove the battery. Do not use any objects that
may damage the phone or the battery.
Use the following guidelines to obtain the best performance from your battery:
•With your phone turned off, charge your new battery for three hours before its first use.
Use the battery until it is fully discharged. Repeat this procedure twice for a total of
three charging cycles.
•Battery operation time may be less than the estimated times during the first charges.
This condition is normal.
•If the battery is fully discharged, the scrolling bars may not appear immediately
when charging.
•After the first charge, you can make and receive calls during the charging cycle, but the
calls interrupt the charge. When the phone call ends, the charge will resume.
•The bars on the screen stop scrolling and remain constant when the phone is charged. If
you leave the phone connected to the charger, the battery receives an additional charge.
Note: The battery will accept a “trickle charge” for an additional two hours. See
“Reference Information” on page 47 for more information on batteries.
•Charging time depends on the charger and battery used. See “Hardware and accessories”
on page 45 for charging, talk, and standby times.
• PROLONG BATTERY LIFE
For good operation times with NiMH batteries, discharge the battery from time to time by
leaving your phone switched on until it turns itself off. Ignore any messages to recharge your
battery and let the battery completely discharge.
Note: Do not attempt to discharge the battery by any other means.
• HEADSET
Your phone is compatible with the HDC-5, HDE-2 and HDB-5 headsets.
To connect the headset:
1 Plug the headset jack into the bottom of your phone.
2 Put the earbud into one ear.
With the headset connected, you can make and answer calls as usual.
The microphone for the headset hangs at the side of your head. Although the microphone may
seem far from your mouth, you can speak at a normal volume.
Note: You can set your phone to answer automatically when the headset is
connected. See “Automatic answer” on page 26.
We recommend that you have the following information available before contacting the
Nokia Customer Care Center or the service provider:
•Your billing address ZIP code
•The phone or accessory in question
•Your phone model number—located on the phone type label
•ESN (electronic serial number)—located on the phone type label
The type label is located under the battery inside the back cover. Do not remove or deface
the label.
Contact Nokia
Nokia Customer Care Center, USACustomer Care Centre, Canada
Nokia Mobile Phones
7725 Woodland Center Blvd. Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: 1-813-249-9619
For TTY users: 1-800-24-NOKIA
(1-800-246-6542)
Nokia Products Ltd.
601 Westney Road South
Ajax, Ontario
L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-427-1070
Web site: www.nokia.ca
Contact your service provider
You may want to save your service provider’s customer support telephone number into your
phone. This will let you easily contact your provider if you have questions or issues with your
phone service.
Accessibility solutions
Nokia is committed to making mobile phones easy to use for all individuals, including those
with disabilities. For more information, visit the web site at www.nokiaaccessibility.com
You can adjust the earpiece volume while in a call by pressing the
scroll keys located just below the screen.
•Press the Scroll up key to increase the volume.
•Press the Scroll down key to decrease the volume.
• LOCK THE KEYPAD
Keyguard locks your keypad to prevent accidental key presses.
•To lock the keys, select Menu and press *.
•To unlock the keys, select Unlock and press *.
•To answer a call when Keyguard is active, select Answer or press the Talk key. If you
are connected to a headset or loopset, press and hold the End key to end the call.
•After you end the call, Keyguard automatically becomes active again.
•If you need the phone lights while Keyguard is on, press the Power key to quickly switch
the lights on for 15 seconds.
•Connecting your phone to a car kit automatically disables Keyguard.
When the Keyguard is on, calls still may be possible to the official emergency number
programmed into your phone. Enter the emergency number and press the Talk key.
• SELECT SILENT PROFILE
If you do not want the phone to disturb others, select the profile to silence the ringing tone
and all other tones.
1 At the start screen, quickly press and release the Power key.
2 Scroll to Silent and select Select.
• IN-PHONE HELP
Many menu items have brief help text. To view the help text, scroll to the menu item and
wait for about 15 seconds. Select More or press the Scroll down key to continue reading
the text. Select Back to exit, or wait a few seconds to return to the current menu.
A menu is a list of choices you can make to change settings on your phone or use various phone
features. Each menu can contain several levels of submenus. You can use menus and
submenus two ways: by scrolling or by using a shortcut.
Scroll method
1 At the start screen, select Menu, and scroll through the menus using the Scroll up and
Scroll down keys.
2 Use the scroll and selection keys to navigate the submenus; press the End key to return
to the start screen.
For example, when you see “From the menus, select Call log > Clear call lists > Missed”,
the scrolling method is as follows:
At the start screen press the Left selection key (under the word Menu), scroll to Call log
and press the Left selection key (under the word Select), scroll to Clear call lists and press
the Left selection key (under the word Select), scroll to Missed and press the Left
selection key (under the word Select).
Shortcuts
Menus and options are numbered so that you can quickly find your way to an option. The
numbers appear in the top right corner of the screen and show your location in the menu.
1 Select Menu.
2 Within 3 seconds, enter the first number of the menu function you want to access.
Repeat until you have entered all the numbers.
For example, to clear the missed calls list, select Menu 2-4-2.
Menu tips
•To quickly access the last option in a menu list, scroll upward.
•To return to the previous menu level, select Back.
•To exit a menu and return to the start screen, press the End key. If you leave a menu
this way, you cancel any changes you made.
•Some menus may not appear. Ask your service provider for details.
You can use two methods for entering text and numbers.
•Standard mode is the only way to enter names into contacts and to rename caller groups.
•Predictive text inputis a quick and easy method for writing messages.
Press # to switch predictive text on or off and to use text entry in various modes. Press and
hold # to switch between text and numeric entry. As you press #, the following icons (not
the descriptions) appear in the upper left of the display:
IconIndicates...
Uppercase text. Predictive text is Off.
Lowercase text. Predictive text is Off.
Sentence case text. Predictive text is Off.
Sentence case text. Predictive text is On.
Lowercase text. Predictive text is On.
• STANDARD MODE
Enter text (Abc)
•Press a key once to insert the first letter on the key, twice for the second letter, etc. If
you pause briefly, the last letter in the display is accepted and the phone awaits the
next entry.
•Select Clear to backspace the cursor and delete a character.
•Select and hold Clear to backspace continuously and delete characters.
•Press the 0 key to enter a space and accept a completed word.
•Press the 1 key to enter a period (.).
•Press the 1 key repeatedly to cycle through special characters. Pause to insert the
displayed character.
•Press * to display all special characters. See “Punctuation and special characters” on
page 14.
Switch to and from numeric entry (123)
To switch between 123 mode and Abc mode, press and hold #at any message entry screen
until the icon in the upper left corner of the display switches from Abc to 123 (or vice versa).
Predictive text input allows you to enter text quickly using your keypad and the built-in
phone dictionary.
Activate predictive text
1 At any text entry screen, select Options > Predictive text.
2 Select the language of your choice.
Enter text
•For each letter of the word that you want to spell, press the corresponding key on your
keypad only once, even if the letter you want is not the first letter on the key. The phone
“guesses” the word you are trying to spell.
•If a displayed word is not correct, press *to see other matches. To move forward
through a list of matches, keep pressing *.
•Press the 0 key to accept the word, enter a space, and begin writing the next word.
•If ? appears after a word, select Spell to add the word to the dictionary.
See “Add new words to the dictionary” on page 13.
•Press the 1 key to insert a period into your message.
•Press and hold * to display special characters. See “Punctuation and special characters”
on page 14.
Add new words to the dictionary
If you encounter a word that predictive text does not recognize, a question mark (?) follows
the word and Spell appears in the lower left of the display.
Select Spell, enter your new word using the keypad, and select Save. The word is added to
the dictionary and to the message that you are writing.
Keep these factors in mind when adding words:
•New words that you accept by selecting Save, the 0 key, or deleting the space between
two words are saved to the dictionary.
•Depending on the language and the length of the words, you may be able to add
hundreds of words to the dictionary.
•When the dictionary is full, the most recent addition replaces the first.
To write Nokia with predictive text on and with the English dictionary selected, press each
of the following keys once:
the 6 key the 6 key the 5 key the 4 key the 2 key
The illustration above simulates your display each time a key is pressed.
• PUNCTUATION AND SPECIAL CHARACTERS
While at any text entry screen, press * to display special characters (press and hold * if
predictive text is on).
Navigate special characters using the 2, 4, 6, and 8 keys much as you would a joystick. Once
a character is highlighted, press the 5 key to insert the character into your message.
To enter a symbol while adding a name to the phone book, press *.
To add a special character for creating a number string in the number box, press *. See
The phone book can store up to 200 entries. An entry can consist of a number only or a name
and a number. An entry can also include an e-mail address.
• PHONE BOOK OPTIONS
At the start screen, select Names; then select one of the following options:
Find—Search for a specific entry.
Add new—Add a new entry.
Erase all—Erase names and numbers one by one or all at once.
Options—Go to options for memory status and scrolling view.
1-touch dialing—Assign up to eight keys for speed dialing (see “1-touch dialing” on page 32).
• SAVE NAMES, NUMBERS, AND E-MAIL ADDRESSES
For information on entering text, see “Text entry” on page 12.
Quickly save a name and number
1 At the start screen, enter the phone number and select Save.
2 Enter a name and select OK.
Save an entry using the phone book menu
1 At the start screen, select Names > Add new.
2 Enter a name and select OK.
3 Enter a number and select OK.
Save an e-mail address to an existing entry
1 Find the name to which you want to add an e-mail address.
2 If you are not in the Name+number phone book view, select Details.
3 Select Options > E-mail address.
4 Enter the e-mail address and select OK.
Phone book
• RECALL NAMES AND NUMBERS
1 At the start screen, select Names > Find and enter one or two letters of the name you
want to recall.
2 Select Find; then scroll to the appropriate entry.
You can use these alternate methods for recalling a number.
•At the start screen, select Names, enter the first letter of the name, and scroll to the name.
•At the start screen, press the scroll keys to enter your list of names and scroll to the
•At the start screen, press the Talk key to access a list of your last ten dialed calls; then
scroll to the one you want to dial.
• MAKE A CALL
When a phone book entry is highlighted, press the Talk key to dial the number.
• EDIT A NAME OR NUMBER
1 Recall the name or number you wish to edit.
2 If you are not in the Name+number phone book view, select Details.
3 Select Options > Edit.
4 Edit the name or number and select OK.
• ERASE NAMES AND NUMBERS
Erasing stored names and numbers removes them from your phone. Once you erase an item,
you can restore it only by reentering it.
Individual entries
1 Recall the phone book entry you want to erase.
2 If you are not in the Name+number phone book view, select Details.
3 Select Options > Erase > OK.
Entire contents
1 At the start screen, select Names > Erase all > OK.
2 Enter your security code and select OK.
• CUSTOMIZE YOUR PHONE BOOK VIEW
You can change the way you view names and numbers in the phone book.
1 At the start screen, select Names > Options > Phone book view.
2 Select one of the following options:
Name list—Display three names at a time.
Name+number—Display one name and its corresponding number.
Name only—Display individual names only. To view the corresponding phone number,
select Details and scroll up or down.
Note: If you select the Name+number phone book view, you will not need to select
Details when working with phone book options.
• CHECK MEMORY STATUS
You can check how much of your phone book memory is free and how much has been used.
At the start screen, select Names> Options> Memory status.