NISSAN LEAF Roadside Assistance Guide 2013

®  

2013 LEAF

Roadside Assistance Guide

Foreword

This manual describes roadside assistance operations and related warnings for this vehicle. This vehicle is an electrically driven car equipped with a high voltage battery pack. Failure to follow

recommended practices during emergency responses will cause death or serious personal injury.

Please read this manual in advance in order to understand the features of this vehicle and to help you deal with roadside assistance operations involving this vehicle. Follow the procedures in order to help assure a safe and successful roadside assistance operation. This manual is periodically updated. If you are not viewing this manual on the Nissan web site, we urge you to go to www.nissanusa.com or www.nissan-techinfo.com to make sure you have the most recent version of this

manual.

NISSAN EMERGENCY CONTACT INFORMATION

• Nissan EV Customer Support: 1-877-664-2738 (Hours of operation are Monday-Friday 7am - 7pm, Saturday 8am - 4:30pm Central time zone)

• Nissan Consumer Affairs: 1-800-647-7261 (US) or 1-800-387-0122 (Canada) (Hours of operation are 8am - 5pm (Monday-Friday) Eastern, Central and Pacific time zones)

IMPORTANT INFORMATION ABOUT THIS MANUAL

You may see various symbols in this manual. They have the following meanings:

This symbol is used to inform you of an operation which will result in death or serious personal injury if instructions are not followed.

Example: Touching high voltage components without using the appropriate protective equipment will result in electrocution.

This symbol is used to inform you of an operation which may cause death or serious personal injury if instructions are not followed.

This symbol is used to inform you of an operation which may cause personal injury or component damage if instructions are not followed.

Please note that there may be differences between this manual and the vehicle specification due to specification changes.

Table of Contents

FOREWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

NISSAN EMERGENCY CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

IMPORTANT INFORMATION ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1. ABOUT THE NISSAN LEAF® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1-1 LEAF IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1-1.1. EXTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1-1.2. INTERIOR COMPONENT LOCATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1-1.3. VEHICLE IDENTIFICATION NUMBER (VIN) LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1-1.4. WARNING AND INDICATOR LAMP INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2. BASIC HIGH VOLTAGE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2-1 HIGH VOLTAGE-RELATED AND 12V-RELATED COMPONENT LOCATIONS AND

DESCRIPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2-1.1. LI-ION BATTERY PACK SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2-2 HIGH VOLTAGE SAFETY MEASURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2-2.1. WARNING LABEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3. ROADSIDE ASSISTANCE RESPONSE STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3-1 INDICATIONS THE HIGH VOLTAGE SYSTEM IS ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3-2 VEHICLE IMMOBILIZATION AND STABILIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3-3 TURNING OFF THE POWER SWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3-4 WATER SUBMERSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3-5 VEHICLE FIRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3-6 LI-ION BATTERY DAMAGE AND FLUID LEAKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4. ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4-1 JUMP STARTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4-1.1. JUMP STARTING PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4-2 P (PARK) POSITION RELEASE PROCEDURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

4-2.1. RESET PROCEDURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4-3 TOWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4-3.1. VEHICLE SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4-3.2. TOWING GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4-3.3. USE OF VEHICLE EQUIPPED HOOKS FOR RECOVERY OPERATIONS . . . . . . . . . . . 22

4-4 STORING THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4-5 JACKING UP THE VEHICLE AND CHANGING A TIRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4-6 TOOLS INSTALLED IN THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4-7 REPAIRING A FLAT TIRE WITH NISSAN EMERGENCY TIRE PUNCTURE REPAIR KIT . . . . . . 26

4-7.1. BEFORE USING EMERGENCY TIRE PUNCTURE REPAIR KIT . . . . . . . . . . . . . . . . . . . 27

4-7.2. REPAIRING THE TIRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

4-7.3. AFTER REPAIRING THE TIRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

5. STORING THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

5-1 DANGER SIGN EXAMPLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

5-2 PREPARATION ITEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

5-2.1. PERSONAL PROTECTIVE EQUIPMENT (PPE) PROTECTIVE WEAR CONTROL . . . . . 33

5-2.2. DAILY INSPECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

5-2.3. INSULATED TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5-3 REMOVING THE SERVICE PLUG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

1. About The Nissan LEAF®

This vehicle uses two types of batteries. One is a 12V battery that is the same as the battery in vehicles powered by internal combustion engines, and the other is the Lithium-ion (Li-ion) battery (high voltage) for the traction motor which propels the vehicle. The Li-ion battery is encased in steel and mounted underneath the vehicle.

The vehicle must be plugged-in in order for the Li-ion battery to be recharged. Additionally, the vehicle system can recharge the Li-ion battery by converting driving force into electricity while the vehicle is decelerating or being driven downhill. This is called regenerative charging. This vehicle is considered to be an environmentally friendly vehicle because it does not emit exhaust gases.

1-1 LEAF Identification

1-1.1 Exterior

The specific exterior identification features are indicated as follows:

LEAF identification from underside:

1. Plastic shields cover entire underside.

2. No exhaust system components.

No tail pipe

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1-1.2 Interior Component Location

Interior components referenced in this manual are as follows:

Charging indicator lights

READY indicator (green)

Charge connector lock switch

Hood release

Power switch

Selector lever

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1-1.3 Vehicle Identification Number (VIN) Layout

The vehicle identification number can be located as follows:

Example VIN : 1N4A Z0CPZDC055126

The LEAF is identified by the 5thalphanumeric character: Z

Z = Electric vehicle

AAYIA0090ZZ

1. VIN plate (visible through windshield) 2. Vehicle certification plate (lower center pillar)

1-1.4 Warning and Indicator Lamp Information

The following warning and indicator lamps are located in the instrument cluster.

Lamp Name Icon Description

READY Indicator This lamp is on when the EV system is powered up and the

vehicle is ready to drive.

EV System Warning Lamp *1

• Malfunction has occurred in the EV system and/or

• Emergency shut-off system has been activated. The shutoff system activates in the following conditions:

– Front and side collisions in which the air bags are

deployed. – Certain rear collisions. – Certain EV system malfunctions.

Master Warning Lamp (RED)

This lamp is on when another red warning lamp is displayed in the instrument cluster or a warning is displayed on the dot matrix LCD.

Master Warning Lamp (YELLOW)

This lamp is on when:

• Li-ion battery is getting low on charge.

• A yellow warning lamp is displayed in the instrument cluster or a message is displayed on the dot matrix LCD.

*1: When this lamp is ON, the ready lamp will turn OFF.

2. Basic High Voltage Information

2-1 High Voltage-Related and 12V-Related Component Locations and

Descriptions

3 4

Underside View Shown

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NOTE:

Components with white number in black background are high voltage components.

No. Component Location Description

a Charge port Under hood Connecting port for EVSE (Electric Vehicle

Supply Equipment). Two ports are available: Normal charge and quick charge (if so equipped).

b High voltage

cables

Under hood and undercarriage

Orange-colored power cables carry high voltage current between each of the high voltage components.

c Traction Motor Under hood Converts three-phase AC power to drive

power (torque) which propels the vehicle.

Inverter Under hood Converts the DC power stored in the Li-ion

battery to three-phase AC power and controls motor torque (revolution) by regulating the motor current.

Electric air condi-

Under hood Air conditioner compressor

tioner compressor Power Distribution

Module (PDM)

• On Board Charger

• DC/DC Converter

• High voltage junction box (J/B)

Under hood

The PDM includes an On Board Charger, DC/DC converter and high voltage junction box (J/B).

The On Board Charger converts single-phase AC power from a home power outlet to DC power and increases the voltage in order to charge the Li-ion battery. The DC/DC converter reduces the voltage of the Li-ion battery to provide power to the 12V battery in order to operate the vehicle’s electric components (headlights, audio system, etc.). The J/B provides electric power from the Li-ion battery to all high voltage parts of the vehicle.

d 12V Battery Under hood A lead-acid battery that supplies power to the low

voltage devices.

e Cabin heater Interior (This unit is

installed behind the

This is the electric heat source for the cabin heater. It heats the interior of the vehicle.

instrument panel)

f Li-ion (Lithium ion)

battery

g High voltage battery

service disconnect

h Brake power supply

backup unit

Undercarriage Stores and outputs DC power (Maximum voltage

398.4V) needed to propel the vehicle.

Rear seat floor Isolates the battery from the rest of the high volt-

age electrical system.

Cargo area (This unit is installed behind a trim panel to prevent

Power supply backup unit for the brake system. It supplies power to the brake system if a malfunction occurs in the 12V battery.

access)

2-1.1 Li-ion Battery Pack Specifications

Li-ion battery voltage

(240V - 398.4V usable range)

360V nominal

Number of Li-ion battery modules in the pack 48 Li-ion battery dimensions 60.91 x 46.77 x 10.39 in. (1547 x 1188 x 264 mm) Li-ion battery weight 606 lbs (275 kg)

2-2 High Voltage Safety Measures

Circuit insulation The high voltage positive (+) and negative (-) circuits are insulated

from the metal chassis.

Reducing the risk of electrocution The high voltage components and harnesses have insulated cases or

orange-colored coverings which provide insulation and easy identification.

The high voltage battery case is electrically connected to the vehicle ground. This connection helps protect the vehicle occupants and emergency responders from high voltage electrical shock.

Identification The high voltage components are labeled “WARNING” similar to label

shown below. All high voltage harnesses are coated in orange.

2-2.1 Warning Label

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3. Roadside Assistance Response Steps

• NEVER assume the LEAF is shut OFF simply because it is quiet.

•

If the vehicle is damaged and you are not sure about the condition of the electric vehicle system, contact first responders immediately. If the vehicle is damaged, the high voltage system should be shut down by first responders while following the procedures in the First Responders Guide and while wearing appropriate Personal Protective Equipment (PPE).

• If the READY indicator or charging indicator are ON, the high voltage system is active.

• If possible, be sure to verify that the READY indicator on the instrument cluster is OFF and the high voltage system is stopped.

• Some of the under hood parts get hot and may cause serious burns. Use caution when working on or around these parts.

3-1 Indications the High Voltage System is ON

1. If the READY

2. The high voltage system is active if any charge indicator is ON (blue LEDs on top of the instrument panel).

Before disconnecting the 12V battery terminal, if necessary, lower the windows, unlock the doors, and open the rear hatch as required. Once 12V battery is disconnected, power controls will not operate.

indicator is ON, the high voltage system is active.

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3-2 Vehicle Immobilization and Stabilization

If possible, immobilize the vehicle by turning the 12V system OFF and stabilize it with a wheel chock(s). Stabilize the vehicle with wooden blocks or by removing air from the tires.

• Do not stabilize the vehicle with wooden blocks under the Li-ion battery.

• To avoid electrical shock, do not put wooden blocks or wheel chock(s) under the high voltage components and harnesses as shown following.

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