NISSAN LEAF Service & Maintenance Guide 2011
®
2011 LEAF
SERVICE AND MAINTENANCE GUIDE
TM
TABLE OF CONTENTS
OWNER’S LITERATURE INFORMATION ..................................2
INTRODUCTION
Nissan Maintenance ...............................................3
Why Nissan Service? ...............................................4
NISSAN MAINTENANCE & REPAIR SUPPORT
Extended Service Plans .............................................5
Genuine Nissan Collision Parts .........................................6
Complimentary Multi-Point Inspection .....................................11
Genuine Nissan Parts You Can Rely On ..................................13,14
Nissan Services Designed With You in Mind ...............................17,19
SCHEDULED MAINTENANCE GUIDE
Determining the Proper Maintenance Interval ..................................7
Explanation of Scheduled Maintenance Items .................................8
Maintenance Schedule .............................................10
Maintenance Log ................................................36
1
OWNER’S LITERATURE INFORMATION
INDEX OF TOPICS WHERE TO FIND INFORMATION
Recommended Lubricants, Fluids ..........Owner’s Manual: chapter 9
Radio/CD Operation/Heater/AC Operation . . . Navigation Manual: chapter 4
Charging Your Vehicle ..................Owner’s Manual: chapter CH
Starting and Driving Your Vehicle ..........Owner’s Manual: chapter 5
Security System Operation ..............Owner’s Manual: chapter 2
If You Have a Flat Tire ..................Owner’s Manual: chapter 6
New Vehicle Limited Warranty ............Warranty Information Booklet: “2011 New Vehicle Limited
Warranty”
Tire Pressure/Rotation .................Owner’s Manual: chapter 8
Tire Warranties/Safety Information .........Warranty Information Booklet: Individual tire manufacturer
warranty sections
Consumer Affairs Assistance .............Warranty Information Booklet: “Nissan’s Customer Care Program”
Customer Care/Lemon Law Information Booklet
Do It Yourself Information Owner’s Manual: chapter 8
General Maintenance Owner’s Manual: chapter 8
*
* Not applicable outside the United States
2
NISSAN MAINTENANCE
Maintain Your Investment
Preventative scheduled maintenance is an important investment to
optimize the performance, reliability, durability, safety and resale value of
your Nissan. Scheduling your electric vehicle’s maintenance at the
recommended intervals will ensure your electric vehicle functions at its
best.
We want you to enjoy your Nissan electric vehicle. This Service and
Maintenance Guide is designed to help you make sure your electric
vehicle receives proper and timely maintenance that is necessary. Key
services are explained in detail, along with an outline of scheduled
maintenance to help you maintain your electric vehicle. Your local
Nissan LEAF certified dealer can assist you in determining the best
schedule based on your driving habits and local conditions.
Failure to perform scheduled maintenance may result in excluding
portions of your electric vehicle from warranty coverage and may reduce
the performance, safety, reliability, durability and/or resale value of your
electric vehicle. See your Warranty Information Booklet and Owner’s
Manual for details.
3
WHY NISSAN SERVICE?*
GENUINE SERVICE
To preserve the quality, reliability and safety of your electric vehicle, an authorized Nissan LEAF certified dealer is
recommended for maintenance or repair. Only an authorized Nissan LEAF certified dealer offers you these advantages:
● Nissan trained and ASE certified technicians
● Immediate access to warranty service history and
Your Nissan LEAF certified dealer is a full-service maintenance and repair center. We recommend using authorized
Nissan Service and genuine Nissan Parts that we have
designed for their reliability, safety and suitability for your
Nissan electric vehicle. We are committed to providing
you with quick, efficient, and competitively priced service
and parts.
*
Nissan technical information
● Latest diagnostic, special tools and service techniques
● Genuine Nissan Parts that meet Nissan’s demanding
standards
● 12 month/12,000 mile parts and labor limited warranty
when Genuine Nissan Parts are installed by your dealer
● Lifetime limited warranty on select replacement parts
● Complimentary Multi-Point Inspections (at participat-
ing dealers)
● Clear, up-front estimates
● Time guaranteed Express Services (at participating
dealers)
● Shuttle service/Courtesy van (at participating dealers)
* May differ or not apply outside the United States, please inquire of your Nissan LEAF certified dealer.
4
EXTENDED SERVICE PLANS*
If someone told you, you could drive your new Nissan for
the next 8 years or 120,000 miles, almost worry-free of
unexpected repair costs, would you be interested?
Nissan’s “Security+Plus” family of extended service
contracts delivers the peace of mind that does just that.
Security+Plus vehicle protection plans can cover everything from over 780 up to 1,950 vehicle components to
roadside assistance to rental vehicle costs and provide:
Nationwide Coverage; utilizing: Genuine Nissan
Parts (new or in some cases remanufactured); installed
by: Factory Trained Technicians (trained by us to work
on your vehicle). And you’ll be protected against future
inflation (rising cost of parts and labor).
Security+Plus coverage can be purchased any time
within your vehicle’s original 3-year/36,000-mile basic
limited warranty period. Just contact your selling Nissan
LEAF certified dealer and tell them you’d like to take
advantage of one of the best mechanical breakdown plans
available for your Nissan today.
* These products not available outside the United States.
See your participating Nissan LEAF certified dealer for details.
Do you currently have someone that maintains your yard?
Cleans your house? Maintains your vehicle? With
Maintenance+Plus you’ll be hiring Nissan to maintain your
vehicle to factory specification by factory trained technicians.
Like Security+Plus, you’ll benefit from Nationwide Cover-
age, Genuine Nissan Parts, Factory Trained Technicians, and you’ll be protected against future inflation (rising
costs of parts and labor). What could be easier?
Maintenance+Plus offers four service levels, two service
intervals and five time and mileage periods... so it’s easy to
find a plan that’s right for you. Didn’t purchase
Maintenance+Plus at the time of vehicle delivery? Don’t
sweat the small stuff, ‘New’ Maintenance+Plus contracts
can be purchased any time within the first 6-months/7,500miles of original vehicle sale date. If for some reason you
missed this initial window a ‘Used’ Maintenance+Plus
contract may be purchased at any time throughout the life of
the vehicle. Just contact your selling Nissan LEAF certified
dealer and tell them you’d like to take advantage of one of the
best maintenance plans available for your Nissan today.
5
GENUINE NISSAN COLLISION PARTS
If you have an accident, insist on Genuine Nissan Collision
Parts. If you want your electric vehicle to be restored using
parts made to Nissan’s original exacting specifications – if
you want it to last, help to protect your personal safety and
to help hold its resale value, the solution is simple. Tellyour
insurance agent and your repair shop to use only Genuine
Nissan Collision Parts.
Many non-genuine parts are copies made from impressions of Nissan parts and may not match the specifications and performance standards of Genuine Nissan
Parts. As a result, non-genuine parts may not look or fit
right, and may be less safe.
The hood on your electric vehicle is a good example.
Nissan designed it with hood buckling creases to help
prevent the hood from penetrating the interior of your
electric vehicle in an accident. Non-genuine parts may not
provide such built-in safeguards.
In some states, the law says you must be advised if
non-genuine parts are used to repair your electric vehicle.
Why should you take a chance?
* This warranty does not apply to vehicles or parts not distributed by Nissan North America and/or sold outside the United States.
6
Replacement Panel Limited Lifetime
Corrosion Warranty*
If you have your collision damage repaired using Genuine
Nissan Outer Sheet Metal Panels you don’t have to worry
about corrosion. That’s because these panels are warranted against inside out rust-through perforation for as
long as you own your Nissan. Another reason to insist on
Genuine Nissan Collision Repair Parts.
Vehicle Lease agreements, such as those offered by
Nissan Motor Acceptance Corporation, may require
that ONLY Genuine Nissan replacement parts be utilized for collision repairs to the vehicle.
DETERMINING THE PROPER MAINTENANCE INTERVAL
As a condition of your electric vehicle’s warranty, you are responsible for properly maintaining your electric
vehicle. In maintaining your electric vehicle, you should follow either Schedule 1 or Schedule 2 as listed
below. Use these guidelines to determine which maintenance schedule to use.
SCHEDULE 1 (more severe operating conditions)
Use Schedule 1 if you primarily operate your electric vehicle under any
of these conditions:
● Repeated short trips of less than 5 miles in normal temperatures or
less than 10 miles in freezing temperatures
● Stop-and-go traffic in hot weather or low speed driving for long distances
● Driving in dusty conditions or on rough, muddy, or salt-spread roads
● Using a car-top carrier
SCHEDULE 2 (less severe operating conditions)
Schedule 2 features 7,500-mile service intervals; with Schedule 2
fewer maintenance items are regularly checked or replaced than with
Schedule 1.
Generally, Schedule 2 applies only to highway driving in temperate
conditions. Use Schedule 2 only if you primarily operate your electric
vehicle under conditions other than those listed in Schedule 1.
7
EXPLANATION OF SCHEDULED MAINTENANCE ITEMS
The following descriptions are provided to give you a better understanding of the scheduled maintenance
items that should be regularly
checked or replaced. The maintenance log indicates at which
mileage/time intervals each item requires service.
In addition to scheduled maintenance, your Nissan requires that
some items be checked during normal day-to-day operation. You can
find these items listed under “General
Maintenance” in Chapter 8 of your
Owner’s Manual.
Items marked with “*” are recommended by Nissan for reliable electric
vehicle operation. You are not required to perform maintenance on
these items in order to maintain the
warranties which come with your
Nissan. Other maintenance items and
intervals are required.
When applicable, additional information can be found in the “Maintenance
8
and do-it-yourself” section in Chapter
8 of your Owner’s Manual.
NOTE: Nissan North America does
not advocate the use of non-OEM
approved aftermarket flushing systems and strongly advises against
performing these services on a
Nissan product. Many of the aftermarket flushing systems use non-OEM
approved chemicals or solvents, the
use of which has not been validated
by Nissan North America.
For recommended lubricants, fluids,
grease, and refrigerant, refer to
Chapter 9 in your Owner’s Manual.
EV System
Charging Port*
Check the charging port for any signs
of contamination, dust, sand, etc.
Charging Port Sealing Cap*
Use only compressed air with proper
eye protection to clean any contamination from the sealing cap.
EV Battery Usage Report
To maximize the life of your Li-ion battery, have the EV Battery Usage Report generated and reviewed with
you. Review of the EV Battery Usage
Report is required as a condition of
EV battery warranty. Refer to your
2011 LEAF warranty information
booklet for details. Both the 12 month
and 24 month inspections will be performed by your Nissan LEAF certified
dealer at no cost to the vehicle owner.
Cooling and Heating Coolant
Replace coolant at the interval specified below. When adding or replacing
coolant, be sure to use only Genuine
Nissan Long Life Antifreeze/Coolant
(Blue) or equivalent with the proper
mixture. (Refer to the Owner’s Manual
to determine the proper mixture for
your area.) The recommended service interval of the factory-fill coolant
is 125,000 miles (200,000 km) or 15
years, whichever comes first. Subsequent replacement of Genuine
EXPLANATION OF SCHEDULED MAINTENANCE ITEMS
Nissan Long Life Antifreeze/Coolant
(Blue) should occur every 75,000
miles (120,000 km) or 5 years whichever comes first.
NOTE: Mixing any other type of coolant or the use of non-distilled water
will reduce the recommended service
interval of the coolant.
Chassis and Body
Maintenance:
Brake Lines and Cables
Visually inspect for proper installation. Check for chafing, cracks, deterioration, and signs of leaking. Replace any deteriorated or damaged
parts immediately.
Brake Pads & Rotors
Check for wear, deterioration and
fluid leaks. Replace any deteriorated
or damaged parts immediately.
In-Cabin Microfilter
Replace at specified intervals. When
driving for prolonged periods in dusty
conditions, replace the filter more frequently.
Steering Gear and Linkage, Axle
and Suspension Parts, Drive
Shaft Boots
Check for damage, looseness, and
leakage of oil or grease. Under severe
driving conditions, inspect more frequently.
Tire Rotation
Tires should be rotated every 7,500
miles according to the instructions in
the Owner’s Manual. When rotating
tires, check for damage and uneven
wear. Replace if necessary.
Reduction Gear Oil
Visually inspect for signs of leakage at
specified intervals.
Off-Road Maintenance
Check the following items frequently
whenever you drive off-road through
deep sand, mud or water:
● Brake pads and rotors
● Brake lines and hoses
● Reduction gear oil
● Steering linkage
9
MAINTENANCE SCHEDULE
MAINTENANCE SCHEDULE
The following Maintenance Schedule has been compiled by Nissan to
assist you in performing the recommended maintenance services and
keeping appropriate records of services performed. Along with the
related repair invoices, receipts, and other such records, a properly
documented maintenance history could enhance the value of your
electric vehicle should you ever wish to sell it. The services listed
represent the minimal Nissan recommended requirements for each
time/mileage interval, up to 120,000 miles / 96 months. Beginning on
page 36 you will find a log that should be used to track when and
where services were performed. Ask your Service Advisor to update
your log each time your electric vehicle is serviced.
10
COMPLIMENTARY MULTI-POINT INSPECTION*
For the ultimate in preventative maintenance, ask your
Service Advisor for a complimentary Multi-Point Inspection (MPI) every time you visit your participating Nissan
LEAF certified dealer.
MPI’s are performed by Nissan factory trained Technicians who will provide you with a detailed report of your
electric vehicle’s condition.
Driving your Nissan should be as worry-free an experience
as possible. Trust your Nissan dealership to inspect and
maintain your electric vehicle so you can take pride in
knowing your electric vehicle is ready for the road ahead.
*Available at participating Nissan LEAF certified dealers
NOTE: Multi-Point Vehicle Inspection form shown is an
example. Actual form and contents may vary.
MAINTENANCE SCHEDULE
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