Nexus Hawk User Manual

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www.nexusisr.com

Nexus Hawk™

User Manual

ANY NETWORK, ANYTIME, ANYWHERE

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Please read the complete User Manual before starting your Nexus Hawk. Register your Nexus Hawk, and find other support information at www.nexusisr.com/support.php

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Table of Contents

INTRODUCTION 1

GETTING STARTED 1

SETUP|SERIAL 2

GPSD 2

SETUP|WIFI 3

AP 3 C

LIENT

SETUP|10/100 ETHERNET 4

ETH0 4 ETH1 4

SETUP|PCMCIA 5

ELLULAR

SECURITY|VPN CLIENT 6

PEN

APPLICATIONS|PORT FORWARDING 6

APPLICATIONS|DMZ HOST 7

WAN 5

VPN 6

ADMINISTRATION|MANAGEMENT 7

ASSWORD

DDNS 8 S

TATIC

EMOTE ACCESS

ADMINISTRATION|DEBUG FILE DOWNLOAD 9

ADMINISTRATION|RESET 9

ESTORE DEFAULTS

EBOOT SYSTEM

ADMINISTRATION|FIRMWARE UPGRADE 9

STATUS 10

WAN C PCMCIA P WIFI 10

TECHNICAL SPECIFICATIONS 11

TROUBLESHOOTING 13

INDEX 14

DHCP 8

ONNECTIVITY

ORTS

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Nexus Hawk™ User Manual

Introduction

Congratulations on your purchase of a Nexus Hawk™! This literature is intended as a primary reference for normal configuration and operation of the Nexus Hawk™. The information presented within should allow most users to easily configure the device to their preferences. As with any product from Nexus_iSR, should you encounter any difficulties, technical support is standing by to help you.

What's Included with the Nexus Hawk™?

• Nexus Hawk™

• WiFi Antenna

• Ethernet Crossover Cable

• 12 volt Power Supply

• Nexus Hawk™ QuickStart Guide and QuickFix Guide

Getting Started

Connecting to Power

The Nexus Hawk™ accepts DC power input ranging from 11-48V. Upon power-up, both the green Power-LED and the sequence. During this time, it is performing a Power On Self Test (POST). When the pulsing, your Nexus Hawk™ is fully powered up and ready!

Staying Connected

The Nexus Hawk™ has four possible paths to the Internet/WAN: 10/100 WAN (Eth0), WiFi Client (connected to a WAN-connected WiFi Access Point), Cell phone Card 1 (Slot 1), Cell phone Card 2 (Slot 2). Connectivity is prioritized in this order. If a higher priority connection is established, the data stream will automatically transfer to it. If a connection is lost, the Nexus Hawk™ will attempt to transfer WAN functions to the next lowest priority connection (if one exists).

10/100 Ethernet Data Connection

The Nexus Hawk's WiFi port is disabled by factory default to assure the highest possible security. In order to perform initial configuration, you cable (provided). The Eth1 jack is the one that is located farthest from the DC power jack.

Attach the crossover cable to a client PC configured for dynamic configuration (DHCP). Within several seconds, the client PC should receive DHCP information from the Nexus Hawk™.

red Status-LED will illuminate. Allow the unit approximately 90 seconds to complete its startup

red Status-LED begins

must

connect to the Hawk's Eth1 10/100 Ethernet with an Ethernet crossover

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Nexus Hawk™ User Manual

Accessing the Management Console

Launch a web browser (e.g. - Internet Explorer, Firefox, etc.) and enter the following address: 192.168.1.1 (the factory default value). The "splash page" will give you the option of either viewing or changing the configuration of your Nexus Hawk™.

You may view configuration without being authenticated. To change the configuration, authentication is required. Factory defaults for authentication are:

Setup|Serial

GPSd

NOTE: The Serial Port supports only Global Positioning System (GPS) functionality in this firmware revision. The GPS must be both serial (RS-232c) and capable of providing NMEA-0182, Rockwell or Garmin Binary data streams (all of which are converted into NMEA-0812 on the selected port). The Nexus Hawk's™ firmware will auto-detect the communication settings (baud rate, parity, etc.) of the connected GPS.

Only three wires are needed for data connectivity, TXData, RXData and Ground. The diagram below shows the cabling from the perspective of a plug that is attached to the GPS.

Enable GPSd: Enables the described function. For more information on GPSd click TCP Port: This is the TCP port that will interface with the GPS. Most simply, one may use TELNET to

attach to the port and manage the GPS (including the receipt of NMEA sentences, once the GPS is commanded to send data). By default, this is 192.168.1.1:2947 though it may also be accessible remotely by DNS if a dynamic DNS service has been subscribed to. For more information on TCP click

here

Save Configuration: Updates are applied only when this button is pressed.

Upon pressing Save Configuration, the Nexus Hawk™ will immediately open the designated port to/from the GPS. Some GPS's may appear to sit idle until a user sends a command to activate their data stream. The most often used code is simply "r", at which point the port will present raw NMEA strings. For more information on how to use GPSd-presented data for mapping and navigation applications, visit

soft.com/penguin/man/1/gpsd.html.

here

http://www.penguin-

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Nexus Hawk™ User Manual

Setup|WiFi

This selection will enable the Nexus Hawk™ to function as a WiFi Access Point (AP), sharing its connections with others (Clients) who may connect to it. The Nexus Hawk™ may serve as either an AP or Client of another AP,

but not both at the same time

NOTE

: When in WiFi AP mode, the Nexus Hawk's™ WiFi port and LAN (Eth1) port are bridged together at the physical layer as a single virtual device. This means that all IP information is the same (192.168.1.1, for instance). As a result, all LAN clients share the same DHCP pool, subnet, and can access each other. Firewalling and port forwarding may be done to any device on this shared virtual network. This occurs only in WiFi AP mode, and not in WiFi Client mode.

SSID: This is the name of your wireless network. This option has a 32 alphanumeric character limit. For more information click Broadcast SSID: Check this option to broadcast the name of your AP's WiFi network to others. Doing so makes discovery and attachment to your AP easier. Failing to broadcast it makes your AP somewhat more secure, by requiring trusted clients (people who will attach to it) to know the SSID without being prompted. Channel: Select the channel on which your AP will operate. Channels 1-11 coincide with 802.11b/g (2.4 GHz) while channels 36 and up coincide with 802.11a (5.8GHz). Effort should be made to select a channel that is not in use in the immediate vicinity of the Nexus Hawk™ in order to minimize interference and maximize the WiFi efficiency. Security: This specifies the security mode of the Nexus Hawk™'s WiFi AP.

• None: Selecting this option creates an "open" or unsecured AP.

• WEP:

• WPA-PSK, WPA2-PSK, WPA/WPA2-PSK: This stands for:

Pre-shared key: This is a passphrase that is used by the selected security mode. For WEP-level security, this must be a hexadecimal value using the digits 0-9 and letters from A-F. For the 64-bit option the value must be 10 characters. For 128-bit option the value must be 26 characters. For WPA/WPA2-level security, the value must be alphanumeric and a minimum of 8 characters and may be a maximum of 64 characters.

The AP's IP address is the same one that is specified for the 10/100 Ethernet LAN example, if the 10/100 Ethernet LAN IP is set to the factory default of 192.168.1.1, this will also be the IP address for the WiFi port of the Nexus Hawk™. They are considered "bridged".

Wireless Equivalent Privacy

(longer key). Selecting this option requires you to enter a private key that is known only to you and trusted others that you want to allow to connect to your AP. For more information click

this option requires you to enter a pre-shared key to secure the AP connection. The WPA/WPA2PSK option allows for dual operation of both WPA and WPA2 for connected clients. For more information on WPA click

Client

The Nexus Hawk™ may connect to an 802.11a/b/g compliant WiFi Access Point (AP). This function may be found by navigating to the "Setup|WiFi" page. Check the "Client" box to enable the AP Client.

SSID: Enter the known SSID of the 802.11 a/b/g network that you wish to connect to. Once this option is selected and applied, it remains active. The Nexus Hawk™ will continue to scan for an AP with the entered SSID until it is able to locate it, at which point it will connect. If that AP disappears, the Nexus Hawk™ will resume its scanning function in an attempt to connect when one appears. For more information click [Scan]: Select this link to view available APs in the area.

here

is available in two modes; 64-bit (shorter key) and 128-bit

WiFi Protected Access

here For more information on WPA2 click here

configuration (Eth1). For

here

. Selecting

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Nexus Hawk™ User Manual

Security: This is defined by the AP, not the Nexus Hawk™. Select the type of security set by the AP. NOTE: Some AP's differentiate between WPA-PSK and WPA2-PSK. The Nexus Hawk™ does not. If the AP uses either, simply select the WPA/WPA2-PSK option. Pre-shared key: Enter the AP's pre-shared security key. This field is required if security is set to WEP or WPA. DHCP Client: This allows the Nexus Hawk™ to be automatically configured to function on a network provided by another AP. If Enabled the Nexus Hawk™ will attempt to obtain configuration information from a DHCP enabled AP. If Disabled, the Nexus Hawk™ will require manual IP assignment (also known as "Static IP") and the following console options will come into play:

• IP Address: Enter the manually assigned (static) IP address. For more information click

• Netmask: Select the desired netmask from the drop down list. For more information click

• Gateway: Enter the desired gateway. For more information click

• DNS1: Enter the desired primary Domain Name Server's address. For more information click

here

• DNS2: Enter the IP address for an optional (not required) Secondary DNS.

Settings may be verified by navigating to the Status page on the top navigation bar. The wireless client status section will show a connection status, the SSID of the connected network, and a signal strength indicator.

here

Setup|10/100 Ethernet

Eth0

The Nexus Hawk™ has two Ethernet ports. The port that is closest to the DC power jack is ETH0 -- and is exclusively reserved to allow the Nexus Hawk™ to connect to devices that provide Wide Area Network (WAN) connectivity. Connection is by a standard RJ-45 Ethernet patch cable.

DHCP Client: This allows the Nexus Hawk™ to attempt to obtain configuration information from a DHCP enabled WAN device. For more information click here

• Enabled: The Nexus Hawk™ automatically obtains configuration parameters from a DHCP server on the WAN.

• Disabled: The Nexus Hawk™ will allow the Console Operator to manually configure networking parameters as follows:

IP Address: Enter the assigned (static) IP address. For more information click Netmask: Select the desired netmask from the drop down list. For more information click Gateway: Enter the IP address of the desired gateway. For more information click DNS1: Enter the IP address of the desired Primary Domain Name Server (DNS). For more information click

here

DNS2: Enter the IP address for an optional (not required) Secondary DNS. Save Configuration: Saves the changes that were made.

Settings may be verified by navigating to the Status page on the top navigation bar. A well configured Eth0 status will display as "Connected" with a properly formatted IP address.

Eth1

The Nexus Hawk™ has two Ethernet ports. The port that is closest to the <RESET> button is ETH1 -- and is exclusively reserved to allow local network (LAN) connection to the Nexus Hawk™ (such as used by a locally connected computer). Direct-connection to a computer will require a Category-5 (minimally) Ethernet crossover cable (a information click

RED crossover cable is supplied with your purchase and is included in the packaging). For more

here.

here

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Nexus Hawk™ User Manual

Warning, if you are using this port to configure the Nexus Hawk™ connectivity to the Nexus Hawk™. to recover, you may regain control by resetting the Nexus Hawk™ to factory defaults.

IP Address: The default address is 192.168.1.1 It may be manually changed here. Note address, while connecting through this port will cause loss of connectivity. To regain connectivity, perform a DHCP IP renewal on your client. From your computer's command prompt:

Windows2000/XP:

ipconfig /release <enter> ipconfig /renew <enter>

Linux:

ifconfig /release <enter> ifconfig /renew <enter>

Netmask: Select the desired netmask from the drop down list. For more information click DHCP Server: For more information click

• Enabled: The Nexus Hawk™ will provide dynamic configuration parameters to LAN devices.

• Disabled: The Nexus Hawk™ will not

This will require that all LAN devices be manually configured, individually.

Save Configuration: Saves the changes that were made.

You may verify that the Nexus Hawk™ has been properly configured by navigating to the Status page on the top navigation bar. A well configured Eth1 status will display as "Connected" with a properly formatted IP address.

Proceed with caution. If at any time, you lose connection and are unable

here

provide dynamic configuration parameters to LAN devices.

: Changes here can cause you to lose

: Changing this

here

Setup|PCMCIA

Cellular WAN

The Nexus Hawk™ card slot(s) support only Cellular Data Cards. The Cellular WAN option allows the Nexus Hawk™ to provide access to the internet through the services of a major mobile telephone service carrier.

Insert your Nexus Hawk™ preferred cellular data card.

Preferred Wireless Cards

• Option GT Max from Cingular

• Kyocera KPC-650 for Verizon

• Novatel Wireless Merlin S720 from Sprint

Detected: This field will display the manufacturer's model name of the detected card. Carrier: Choose the appropriate service provider for the inserted card.

selected the card may not function properly.

Connect: Pressing this button connects the inserted card to the cellular network. Disconnect: You must either power-down, or press this button before removing your cellular data card

from the Nexus Hawk™. Failure to do so may cause malfunction.

After pressing the Connect button the Cellular WAN configuration page will briefly refresh and indicate with the available button selections that a connection has been initiated.

Your selections may be verified by navigating to the Status page on the top navigation bar. Once a connection has been established, the carrier, signal strength, and connection IP address will be displayed on the status page.

NOTE: For best results power down before removing card.

If the incorrect service provider is

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Nexus Hawk™ User Manual

Security|VPN Client

OpenVPN

For advanced users, the Nexus Hawk™ supports functioning as an OpenVPN endpoint. For more information on OpenVPN click

Enabled: Enables VPN functionality. Interface Type:

Server IP/Hostname: Enter the server IP address or hostname Port: Enter the port number of the VPN tunnel Protocol: Select which protocol you wish to use.

TUN MTU: Enter the maximum packet size that the VPN is capable of transmitting. For more information

click

TUN MTU Extra: TCP MSS: Public Server Certificate: Enter the public server certificate here. Please ensure that the certificate is

copy-pasted correctly. Public Client Certificate: Enter the public client certificate here. Please ensure that the certificate is copy-pasted correctly.

Private Client Key: Enter the client key here. Save Configuration: No updates are applied unless this button is pressed. Once pressed, the

screen changes are saved.

Enable the OpenVPN Client by checking the "Enable" check box. Enter the appropriate configuration information for the tunnel, including the full text of the public server and client certificates, as well as the private client key. Press "Save Configuration" and the configuration will be applied to the Nexus Hawk™.

You can verify the connectivity status of the OpenVPN tunnel by navigating to the Status page and checking the connectivity status for "Security|OpenVPN Client Tunnel." If the status is indicated as "Connected" and shows a properly formatted IP address, the Nexus Hawk™ is acting as an OpenVPN client to the remote network.

here

• tap:

• tun:

• For more on tap and tun information click

• TCP: Select this option to use TCP. This option transfers packets and checks the packets for

errors. For more information click here

• UDP: Select this option to use UDP. This option is an alternative protocol to TCP, it is faster than

TCP because it does not use packets, and it also does not provide error checking. For more information click

here

Applications|Port Forwarding

The Nexus Hawk™ supports forwarding of specific port ranges from the WAN to a client on the LAN.

Enabled: Enables the specified port From: Enter the port number that you want to begin forwarding To: Enter the port number that you want to end forwarding TCP/UDP: Transmission Control Protocol/User Datagram Protocol Options

• Both: Select this option to use both TCP and UDP protocol

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Nexus Hawk™ User Manual

• TCP: Select this option to use TCP. This option transfers packets and checks the packets for

errors. For more information click

• UDP: Select this option to use UDP. This option is an alternative protocol to TCP, it is faster than

TCP because it does not use packets, and it also does not provide error checking. For more information click

Internal Host: Enter the LAN client IP address of the host Delete: Deletes the specified port Save Configuration: Changes are applied only after pressing this button.

To input a single port, simply enter it as both the From and To port. If both the port forwarding and DMZ options are enabled, port forwarding will take priority, with the remaining ports allocated to the DMZ IP address.

Do not enter overlapping port ranges for different IP addresses, as this configuration does not translate to a logical port forwarding structure. Please note that some cellular carriers will firewall the connections to their networks. As such, a public WAN IP address does not guarantee universal accessibility from the internet.

here

Applications|DMZ Host

The Nexus Hawk™ supports a LAN client which can be placed in the DMZ (de-militarized zone) to allow access from the connected WAN.

Enabled: Enables the DMZ host option. IP address: Enter the address of the client on the LAN which will accept the WAN connection. Save Configuration: Updates are applied only upon pressing this button.

If port forwarding and DMZ values conflict, port forwarding will always be given priority. The DMZ host will receive only the ports not allocated in the forwarding table. Caution: Forwarding all traffic to a specific

host may cause the undesired effect of losing Internet-based connectivity to the Management Console. This is because all data will be forwarded to the host specified. The Management Console will still be accessible to devices attached to the LAN (Eth1) and WiFi AP.

The LAN client will now be accessible from any connected WAN interface. Please note that some cellular carriers firewall the connections to their networks, and a public WAN IP address does not guarantee universal accessibility from the internet.

Administration|Management

Password

The Nexus Hawk™ uses the defaults of Login=manager, Password=manager. It does not follow the Admin/Admin standard used by other manufacturers specifically to make unintended access more difficult. These values may be changed here.

Current password: Enter the current configuration password. New password: Enter the new password Re-enter new password: Enter the new password again for verification purposes

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Nexus Hawk™ User Manual

Password-protect status page: Normally, the Status page is viewable by anyone who attaches to your Nexus Hawk™. Check this option if you wish to restrict that page, requiring login authentication before being able to view its contents. Save Configuration: Updates are applied only after pressing this button.

: Once saved, when you navigate to another configuration page you will be required to login with the new

NOTE login information.

DDNS

The Nexus Hawk™ supports a dynamic DNS update with dyndns.org. If you have a dyndns.org account, this function may be useful for finding the Nexus Hawk™ from the internet when it is connected to a WAN interface. Contact your Network Administrator for system-specific settings. For more information click

Username: Enter your dyndns.org account username. Password: Enter you dyndns.org account password Hostname: Enter you hostname associated with dyndns.org user account. Currently, only hostnames

provided by dyndns.org are supported. Save Configuration: No updates are applied unless this button is pressed. Once pressed, the screen changes are saved.

Once saved, the Nexus Hawk™ will attempt to update the specified dyndns.org entry whenever it initiates a new connection to a WAN interface. NOTE: Only dynamic hosting by DynDNS.org is supported at this time.

here

Static DHCP

The Nexus Hawk™ supports static DHCP leases and allows configuration of the router to provide the same IP address to a specific client via DHCP upon every connection. For more information on DHCP click

MAC: Enter the media access control address of the client device. For more information click Hostname: Enter the hostname of the client device. For more information click LAN IP: Enter the IP address which will be provided to the client device by DHCP. For more information

here

click

Delete: Press this button to delete the specified entry(s) Save Configuration: Updates are applied only when this button is pressed.

here

Remote Access

You may enable your Nexus Hawk™ to allow authenticated, remote access (through the Internet) to the Management Console.

Remote web configuration

Enabled: This option enables remote access to your Nexus Hawk™ via Internet via Port 80. To gain

access to the login screen, a remote user must know either your Nexus Hawk's™ Internet IP address or its DynDNS.org URL and attach to it via Port 80 (i.e. - 1.2.3.4:80 or MyHawk.dyndns.org:80).

Nexus_iSR remote diagnostics

Enabled: Providing delightful support to you is our top priority. This option enables Nexus_iSR technical

staff to gain remote access to your Nexus Hawk™ securely, via SSH. For more information click

here

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Nexus Hawk™ User Manual

Administration|Debug File Download

The Nexus Hawk™ allows the user to download a debug file to provide to technical support in the event of a system malfunction. This will allow Nexus_iSR engineers to inspect the status of your problem and more quickly determine its cause.

Press the "Download" button to save the "debug.bin" file. Simply e-mail it to the email address provided by your administrator, along with as much detail about the issue as possible.

Administration|Reset

Restore Defaults

Select this option to restore your Nexus Hawk™ to Factory Default setting without the need to reboot. The changes will take effect immediately, without delay.

WARNING: All settings will be reset to factory defaults, all custom settings will be lost including any that are in effect to provide you with connectivity.

Reboot System

This is the equivalent to pressing the <Reset> button on the back panel of your Nexus Hawk™. You will be presented with a warning. Press the "Reboot" button to reboot the Nexus Hawk™. Note: This operation will take up to 2 minutes to complete.

Note: The system will be unavailable while rebooting!

Administration|Firmware Upgrade

The Nexus Hawk™ allows the user to upgrade to the latest firmware version. The current firmware version is displayed at the top right corner of the Management Console.

Browse: Press this button to locate a locally stored firmware file to upload to the device. This firmware file must come directly from Upgrade: Press this button to upload the firmware file to the Nexus Hawk™. The Nexus Hawk™ will

attempt to apply the firmware upgrade and report on the success or failure of the operation. A successful firmware upgrade will be immediately followed by a default settings restore and a reboot (which may take up to 2 minutes to complete).

WARNING: All setting will be reset to factory defaults; all customized settings will be lost.

http://www.nexusisr.com.

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Nexus Hawk™ User Manual

Status

The status page displays the status of the Nexus Hawk™. The contents of this page are updated every 20 seconds (note the timer at the top of the page).

WAN Connectivity

This area displays how the Nexus Hawk™ is connected to the "outside world" (most often, the Internet).

PCMCIA Ports

This area displays the status of Cellular card(s) in the card slot(s).

Signal Strength: Displays the strength of the signal Carrier: Displays the name of your cellular service carrier WAN IP Address: Displays the IP that the carrier has assigned to the Nexus Hawk's™ cellular card(s)

WiFi

This area displays the status of the Access Point.

SSID: Displays its SSID Security: Displays the type of security in effect

Client

This area displays the status of the client.

Signal strength: Displays the signal strength of the connection IP Address: Displays the IP Address assigned to the Nexus Hawk's™ WiFi port by the AP's DHCP server SSID: Displays the SSID of the network that it is connected to (through the remote AP) Security: Displays the security of the network that it is connected to (through the remote AP)

10/100 Ethernet

Eth0

This area displays the status of the Eth0 port.

IP Address: Displays the IP address either delivered from a WAN DHCP server or manually configured through the Management Console.

Eth1 This area displays the status of the Eth1 port.

IP Address: Displays the IP address of the connection.

Serial

This area displays whether or not a GPS device is connected

Security

This area displays the connection state of the OpenVPN Client Tunnel.

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Nexus Hawk™ User Manual

TRX20

Technical Specifications

Model

TRX1000

TRX1010

WEIGHT · · · 15 oz without cards (425g)

POWER CONSUMPTION · · · 6W idle, 15W max @ 12VDC

INPUT POWER INTERFACE

INTERFACE PORTS

COMPATIBLE NETWORKS N

MANAGEMENT /

CONFIGURATION

802.11 ANTENNA

SUPPORTED DATA RATES

SECURITY N N Y Y Y Y Supports WEP, WPA, WPA2

WARRANTY · · · Three-year limited Warranty

· · ·

N Y Y

· Y

*Feature Variations by model

Model 32Bit CardBus WiFi 802.11 a/b/g Dimensions L x W x D TRX1000 1 No 7.62” 6.1” 1.54” TRX1010 1 Yes 7.62” 6.1” 1.54” TRX2010 2 Yes 10.12” 6.1” 1.54”

12 VDC ±10 percent AC: 120 VAC 60 Hz power adapter  1 – DB9 EIA232 asynchronous

· 2

· Y Y Y

serial

 2 – Fast Ethernet (100Mbps)  32-bit Cardbus/PCMCIA card slots  Integrated 802.11 a/b/g  CDMA EV-DO/1xRTT  GSM EDGE/GPRS/UMTS/HSDPA  Satellite via RJ-45 or PCMCIA

adapter

 Future Cardbus/PCMCIA

Connectivity – 3G, 3.5G, 4G, IEEE

802.16 (WiMAX), IEEE 802.15.3a (UWB)

Web-based Management Application

RP-TNC Port with tri-band omni antenna included CDMA EV-DO rev A: 2.4Mbs downlink burst 1.8Mbps up. CDMA EV-DO: 2.4Mbps downlink burst

0.15Mbps up. CDMA 1xRTT: 155kbps GSM UMTS/HSDPA: 2.0Mbps downlink burst GSM EDGE: 115kbps Fast Ethernet: 100 Mbps

802.11g WiFi: 54Mbps

802.11b WiFi: 11Mbps

802.11a WiFi: 54Mbps

Supports IPSec pass-through

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Troubleshooting

TROUBLESHOOTING Falcon Gateway

Error

Power light is not on

System Status page is reporting "Connecting" to the Client for more than 5 minutes

Status page displays 'load error: Unknown'

Status light is not flashing at 1second intervals

Cause

Falcon Gateway is not receiving power

The Falcon Gateway cannot receive a valid signal

Falcon Gateway is no longer connected to the PC or has no power

Falcon Gateway has not finished booting or doesn't have power

Solution

Verify that the power supply is plugged in

1. Move closer to AP

2. Verify that the AP is still on and connected

1. Verify that the Crossover cable is connected to the PC

2. Verify that the power source is connected to the Falcon Gateway

1. Wait another 30-60 seconds for Falcon Gateway to finish booting

2. Press and hold the "Reset" button for no more than 5 seconds to reboot the Falcon Gateway.

3. Falcon Gateway should come up in a ready state.

Cannot view "System status" page or are receiving the "The page cannot be displayed" message

"System Status" is reporting disconnected with the Cellular card

System Status page is reporting "Connecting" to the cellular card

There is no connection between the Falcon Gateway and the PC

There is no cellular service

The Falcon Gateway cannot receive a valid

1. Verify that the power source is connected to the Falcon Gateway

2. Verify that the Crossover Cable is connected to the "Eth1" port

3. Incorrect IP settings. Press and hold the "Status Reset" button for 5 on/off cycles to reset to factory defaults

1. Verify that the cellular card is plugged into Slot 1 or Slot 2 securely

2. Verify that the correct cellular card is configured in the correct slot on the Setup|Cellular WAN page

3. Verify that the antenna is securely connected to the 802.11 port

1. Verify that the cellular card is on the verified list of cellular cards

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Nexus Hawk™ User Manual

ot connect to internet though

for more than 5 minutes

Green light on "Eth1" port is not

lit up

Can't connect to Falcon Gateway using the "Comm" port

Can't connect to internet using Client; able to connect to AP

No network connection on computer

Cann Eth0 (WAN) port

signal

Crossover cable is not connected to PC/Laptop

GPS device is not connected to the Falcon

AP is configured incorrectly

Falcon Gateway is not connected to PC

Conflict with IP address or conflict within network

2. Move the Falcon Gateway closer to a window.

1. Verify that the Crossover Cable is connected to both the Falcon Gateway and the PC/Laptop

1. Verify that the serial cable is connected to both the GPS device and the Falcon Gateway's Comm port

1. Verify that AP is configured to access the internet correctly.

2. Verify that the AP can access the internet

3. If connecting through Cellular WAN verify that the card is configured correctly

1. Verify that the Falcon Gateway has power

2. Verify that the provided crossover cable is being used

3. Verify that the crossover cable is connected

1. Verify that there are no more than 2 switches and 3 hubs in the network.

802.11, 6

Access Point, 6 AP, 6

Broadcast, 6

Cellular WAN, 8

Index

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Channel, 6 Client, 6 Connection, 4

DDNS, 11 Debug File Download, 12 Default, 12 Default Settings, 5 DHCP, 7, 11 DMZ Host, 10 DNS, 7

Ethernet, 4

Fail over, 4 Firmware Upgrade, 12

GPS, 5

IP Address, 7

OpenVPN, 9

Passphrase, 6 Password, 10 PCMCIA, 8 Port Forwarding, 9 Power, 4 Pre-shared key, 6

Reboot, 12 Remote Access, 11 Reset, 12 Reset Defaults, 12 RS-232, 5

Security, 6

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Serial, 5 Specifications, 14 SSID, 6 Static DHCP, 11 Status, 13

Troubleshooting, 16

Upgrade, 12

VPN, 9

WAN, 8 WEP, 6 WiFi, 6 WPA, 6 WPA/WPA2, 6