This publication, including all photographs, illustrations and software, is
protected under international copyright laws, with all rights reserved. No
part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written consent from
NEXCOM International Co., Ltd.
Disclaimer
The information in this document is subject to change without prior notice
and does not represent commitment from NEXCOM International Co., Ltd.
However, users may update their knowledge of any product in use by
constantly checking its manual posted on our website: http://www.nexcom.
com. NEXCOM shall not be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use of any product, nor for any
infringements upon the rights of third parties, which may result from such
use. Any implied warranties of merchantability or fitness for any particular
purpose is also disclaimed.
Acknowledgements
VMC 3000 and VMC 4000 are trademarks of NEXCOM International Co., Ltd.
All other product names mentioned herein are registered trademarks of their
respective owners.
Regulatory Compliance Statements
This section provides the FCC compliance statement for Class A devices and
describes how to keep the system CE compliant.
Declaration of Conformity
FCC
This equipment has been tested and verified to comply with the limits for
a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area
(domestic environment) is likely to cause harmful interference, in which
case the user will be required to correct the interference (take adequate
measures) at their own expense.
CE
The product(s) described in this manual complies with all applicable
European Union (CE) directives if it has a CE marking. For computer systems
to remain CE compliant, only CE-compliant parts may be used. Maintaining
CE compliance also requires proper cable and cabling techniques.
NEXCOM RoHS Environmental Policy and Status Update
NEXCOM is a global citizen for building the digital
infrastructure. We are committed to providing green
products and services, which are compliant with European Union RoHS (Restriction on Use of Hazardous
Substance in Electronic Equipment) directive 2002/95/
EU, to be your trusted green partner and to protect
our environment.
RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg)
< 0.1% or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent
Chromium (Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) <
0.1% or 1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or
1,000ppm.
In order to meet the RoHS compliant directives, NEXCOM has established an
engineering and manufacturing task force in to implement the introduction
of green products. The task force will ensure that we follow the standard
NEXCOM development procedure and that all the new RoHS components
and new manufacturing processes maintain the highest industry quality levels for which NEXCOM are renowned.
How to recognize NEXCOM RoHS Products?
For existing products where there are non-RoHS and RoHS versions, the suffix “(LF)” will be added to the compliant product name.
All new product models launched after January 2006 will be RoHS compliant. They will use the usual NEXCOM naming convention.
The model selection criteria will be based on market demand. Vendors and
suppliers will ensure that all designed components will be RoHS compliant.
NEXCOM manufactures products that are new or equivalent to new in accordance with industry standard. NEXCOM warrants that products will be
free from defect in material and workmanship for 2 years, beginning on the
date of invoice by NEXCOM. HCP series products (Blade Server) which are
manufactured by NEXCOM are covered by a three year warranty period.
NEXCOM Return Merchandise Authorization (RMA)
? Customers shall enclose the “NEXCOM RMA Service Form” with the re-
turned packages.
? Customers must collect all the information about the problems encoun-
tered and note anything abnormal or, print out any on-screen messages,
and describe the problems on the “NEXCOM RMA Service Form” for the
RMA number apply process.
? Customers can send back the faulty products with or without accessories
(manuals, cable, etc.) and any components from the card, such as CPU
and RAM. If the components were suspected as part of the problems,
please note clearly which components are included. Otherwise, NEXCOM
is not responsible for the devices/parts.
? Customers are responsible for the safe packaging of defective products,
making sure it is durable enough to be resistant against further damage and deterioration during transportation. In case of damages occurred
during transportation, the repair is treated as “Out of Warranty.”
? Any products returned by NEXCOM to other locations besides the cus-
tomers’ site will bear an extra charge and will be billed to the customer.
Repair Service Charges for Out-of-Warranty Products
NEXCOM will charge for out-of-warranty products in two categories, one is
basic diagnostic fee and another is component (product) fee.
System Level
? Component fee: NEXCOM will only charge for main components such as
SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistor, capacitor.
? Items will be replaced with NEXCOM products if the original one cannot
be repaired. Ex: motherboard, power supply, etc.
? Replace with 3
? If RMA goods can not be repaired, NEXCOM will return it to the customer
? Component fee: NEXCOM will only charge for main components, such
as SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistors, capacitors.
If RMA goods can not be repaired, NEXCOM will return it to the customer
without any charge.
Warnings
Read and adhere to all warnings, cautions, and notices in this guide and
the documentation supplied with the chassis, power supply, and accessory
modules. If the instructions for the chassis and power supply are inconsistent
with these instructions or the instructions for accessory modules, contact
the supplier to find out how you can ensure that your computer meets
safety and regulatory requirements.
Cautions
Electrostatic discharge (ESD) can damage system components. Do the described procedures only at an ESD workstation. If no such station is available, you can provide some ESD protection by wearing an antistatic wrist
strap and attaching it to a metal part of the computer chassis.
Safety Information
Before installing and using the device, note the following precautions:
▪ When replacing parts, ensure that your service technician uses parts spec-
ified by the manufacturer.
▪ Avoid using the system near water, in direct sunlight, or near a heating
device.
▪ The load of the system unit does not solely rely for support from the
rackmounts located on the sides. Firm support from the bottom is highly
necessary in order to provide balance stability.
The computer is provided with a battery-powered real-time clock circuit.
There is a danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.
Installation Recommendations
Ensure you have a stable, clean working environment. Dust and dirt can get
into components and cause a malfunction. Use containers to keep small
components separated.
Adequate lighting and proper tools can prevent you from accidentally damaging the internal components. Most of the procedures that follow require
only a few simple tools, including the following:
• A Philips screwdriver
• A flat-tipped screwdriver
• A grounding strap
• An anti-static pad
▪ Read all instructions carefully. ▪ Do not place the unit on an unstable surface, cart, or stand. ▪ Follow all warnings and cautions in this manual.
Using your fingers can disconnect most of the connections. It is recommended that you do not use needlenose pliers to disconnect connections as
these can damage the soft metal or plastic parts of the connectors.
x
VMC 3000/4000 Series User Manual
Preface
Safety Precautions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a
damp cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near
the equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a stable surface during installation. Dropping it
or letting it fall may cause damage.
7. Do not leave this equipment in either an unconditioned environment
or in a above 40
ment.
8. The openings on the enclosure are for air convection to protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
9. Make sure the voltage of the power source is correct before connect-
ing the equipment to the power outlet.
10. Place the power cord in a way so that people will not step on it. Do
not place anything on top of the power cord. Use a power cord that
has been approved for use with the product and that it matches the
voltage and current marked on the product’s electrical range label. The
voltage and current rating of the cord must be greater than the voltage and current rating marked on the product.
o
C storage temperature as this may damage the equip-
12. If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient overvoltage.
13. Never pour any liquid into an opening. This may cause fire or electrical
shock.
14. Never open the equipment. For safety reasons, the equipment should
be opened only by qualified service personnel.
15. If one of the following situations arises, get the equipment checked by
service personnel:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work
according to the user’s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
16. Do not place heavy objects on the equipment.
17. The unit uses a three-wire ground cable which is equipped with a third
pin to ground the unit and prevent electric shock. Do not defeat the
purpose of this pin. If your outlet does not support this kind of plug,
contact your electrician to replace your obsolete outlet.
18. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.
11. All cautions and warnings on the equipment should be noted.
19. The computer is provided with CD drives that comply with the appropriate safety standards including IEC 60825.
xi
VMC 3000/4000 Series User Manual
Preface
CAUTION!
Technical Support and Assistance
1. For the most updated information of NEXCOM products, visit NEXCOM’s
website at www.nexcom.com.
2. For technical issues that require contacting our technical support team or
sales representative, please have the following information ready before
calling:
– Product name and serial number
– Detailed information of the peripheral devices
– Detailed information of the installed software (operating system,
version, application software, etc.)
– A complete description of the problem
– The exact wordings of the error messages
Warning!
1. Handling the unit: carry the unit with both hands and handle it with
care.
2. Maintenance: to keep the unit clean, use only approved cleaning products or clean with a dry cloth.
3. CompactFlash: Turn off the unit’s power before inserting or removing a
CompactFlash storage card.
Conventions Used in this Manual
Warning:
Information about certain situations, which if not observed,
can cause personal injury. This will prevent injury to yourself
when performing a task.
CAUTION!CAUTION!
Caution:
Information to avoid damaging components or losing data.
Note:
Provides additional information to complete a task easily.
Battery - Safety Measures
Caution
• Risk of explosion if battery is replaced by an incorrect type.
• Dispose of used batteries according to the instructions.
Safety Warning
This equipment is intended for installation in a Restricted Access
Location only.
9F, Shuxiangxie, Xuefu Garden,
No.12 Section 1, South Yihuan Rd.,
Chengdu, 610061, China
Tel: +86-28-8523-0186
Fax: +86-28-8523-0186
Email: sales@nexcom.cn
www.nexcom.cn
Shanghai Office
Room 603/604, Huiyinmingzun Plaza Bldg., 1,
No.609, Yunlin East Rd.,
Shanghai, 200333, China
Tel: +86-21-5278-5868
Fax: +86-21-3251-6358
Email: sales@nexcom.cn
www.nexcom.cn
Shenzhen Office
Room1707, North Block, Pines Bldg.,
No.7 Tairan Rd., Futian Area,
Shenzhen, 518040, China
Tel: +86-755-8332-7203
Fax: +86-755-8332-7213
Email: sales@nexcom.cn
www.nexcom.cn
Wuhan Office
1-C1804/1805, Mingze Liwan, No. 519
South Luoshi Rd., Hongshan District,
Wuhan, 430070, China
Tel: +86-27-8722-7400
Fax: +86-27-8722-7400
Email: sales@nexcom.cn
www.nexcom.cn
Europe
United Kingdom
NEXCOM EUROPE
10 Vincent Avenue,
Crownhill Business Centre,
Milton Keynes, Buckinghamshire
MK8 0AB, United Kingdom
Tel: +44-1908-267121
Fax: +44-1908-262042
Email: sales.uk@nexcom.eu
www.nexcom.eu
Italy
NEXCOM ITALIA S.r.l
Via Gaudenzio Ferrari 29,
21047 Saronno (VA), Italia
Tel: +39 02 9628 0333
Fax: +39 02 9286 9215
Email: nexcomitalia@nexcom.eu
www.nexcomitalia.it
VMC 3000/4000 series, 10.4/12.1-inch all in one robust vehicle mount
computer, is designed for the transportation, warehouses and material handling
application. Adopting the latest high performance processor Intel
®
Core™ i7 or
energy efficiency Atom™ processor, it integrates the high resolution LCD with
the brightness of 400/600 nits and 5-wire resistive touch sensor.
VMC 3000/4000 series is extreme ruggedness, the aluminum enclosure
compliant with IP65 is designed against vibration, dust, moisture and chemical
impacts. It does not compromise with its space to scarify its functional features.
It provides RS-232, USB 2.0, CFast, LAN and two Mini-PCIe extensions for variety
communication options.
The latitude of mounting methods offers easy installation in the vehicles. Thus,
the VMC 3000/4000 series is an ideal solution for vehicle terminal on forklifts,
straddle carriers, truck, mining vehicles, construction machines and marine.
1Antenna HolesThe 2 external antenna mounting holes are used to mount and connect the antenna to a WLAN module and Bluetooth
module.
2Antenna HolesThe external antenna mounting holes are used to mount and connect the antenna to a WWAN module.
3Power Key• When the ignition is from “low” to “high”, VMC will turn on automatically.
• When the ignition is “high”, press the power button 5sec to turn on/off VMC.
• When the ignition is from “high” to “low”, VMC will turn off automatically.
• When the ignition is “low”, pressing the power button will not turn on VMC.
• When you press it for 1 second, the display will turn on/off.
4Volume KeyAudio volume can be adjusted in 10 levels using the buttons.
5Brightness Control
Key
There are two modes for Brightness Control: Manual Mode and Auto Mode.
The Manual Mode is via brightness control key to adjust the
LCD brightness, it can be adjusted in 10 levels using the “+” or “-” buttons.
6Light SensorLight sensors can adjust a display’s backlight, which improves the power savings and optimizing the display’s viewability.
7Warning IndicatorWhen ambient temperature is over 50°C, the warning indicator will be red.
8Function KeyThere are five buttons and 10 function keys on the VMC3000 series.
The first stage is F1~F5, second stage is F6~F10. When you press the shift key, the shift key will turn blue lights, the
function key will be changed to the second stage.
9SpeakerVMC3000 includes the dual speaker, the specification is 2W/ 4Ω.
10VESA Mounting Hole There are VESA mounting hole of 75 x 75 and 100 x 100 on the rear cover.