NEXCOM NViS 3620 User Manual

NEXCOM International Co., Ltd.

Mobile Computing Solutions

Vehicle Telematics Computer
NViS3620/NViS3720

User Manual

NEXCOM International Co., Ltd.

Published September 2014

www.nexcom.com

Contents

Contents

Preface

Copyright .............................................................................................. v

Disclaimer .............................................................................................. v

Acknowledgements ............................................................................... v

Regulatory Compliance Statements ........................................................ v

Declaration of Conformity ....................................................................... v

RoHS Compliance .................................................................................. vi

Warranty and RMA ................................................................................vii

Technical Support and Assistance ............................................................ x

Conventions Used in this Manual ............................................................ x

Global Service Contact Information ........................................................ xi

Package Contents .................................................................................xiii

Chapter 1: Product Introduction

Physical Features .....................................................................................1

Front View ...........................................................................................1

Rear View ............................................................................................1

Overview ................................................................................................2

Key Features ...........................................................................................2

Hardware Specifications ..........................................................................3

Connector Numbering ............................................................................5

Chapter 2: External Connectors Pinout Description

Event Button .......................................................................................6

LED Indicators (HDD, WWAN, Power & WLAN) ....................................6

Reset ...................................................................................................7

SIM1 and SIM2 Sockets For CN23 and CN21 .......................................7

USB 3.0 and USB 2.0 Ports (Front) .......................................................8

CFast ...................................................................................................8

Line-out2 .............................................................................................9

Mic2 ....................................................................................................9

LAN2 Port ..........................................................................................10

LAN1 Port ..........................................................................................10

Mic1 ..................................................................................................11

Line-out1 ...........................................................................................11

USB 3.0 and USB 2.0 Ports (Rear) .......................................................12

DisplayPort ........................................................................................12

VGA ..................................................................................................13

GPIO/CAN/OBDII ................................................................................13

DC Output ........................................................................................14

DC Input 9V-36V ...............................................................................14

COM1 and COM3 .............................................................................15

COM2 (RS232/422/485) ....................................................................15

MCU-DIO ..........................................................................................16

Chapter 3: Jumpers and Switches

Before You Begin .................................................................................17

Precautions ..........................................................................................17

Jumper Settings ....................................................................................18

DIP Switch Settings ...............................................................................20

GPIO Pull High Switch ........................................................................20

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Contents

COM2 RI Switch ................................................................................20

VCC Selection Switch for CN23 Mini-PCIe Socket .............................21

WWAN Module Selector ....................................................................22

(For Wake-Up & Voice Functions on Mini-PCIe CN23) ........................22

ME/RTC Clear Switch .........................................................................22

Input Voltage Control Switch .............................................................23

Power SW Connector ........................................................................24

GLA Flash Connector ........................................................................24

MCU Debug COM Connector ............................................................25

MCU Flash Connector .......................................................................25

MCU Temp Sensor .............................................................................26

LVDS BL Control Connector ..............................................................26

LVDS Connector ................................................................................27

SATA Power Connectors ....................................................................27

SATA Connectors ............................................................................... 28

GPS Connector ..................................................................................28

Expansion Connector (For VIOB-mPCI expansion card) .......................29

COM1/3 RS232 Connector ................................................................29

COM2 RS232/422/485 Connector .....................................................30

Super I/O Temperature Sensor ............................................................ 30

RTC Battery Connector ......................................................................31

Debug 80 Port Connector ..................................................................31

OBDII Module Connector ..................................................................32

Power Connector for CAN 2.0B MiniCard (MPX-2515) ...................... 32

3G GPS RF Connector ........................................................................33

BT Connector ....................................................................................33

Mini-PCIe (PCIe + USB) ...................................................................... 34

Mini-PCIe (PCIe + USB) ...................................................................... 35

Mini-PCIe (PCIe + USB) ...................................................................... 36

Internal WWAN SIM Card Socket (SIM 3) For CN21 ........................... 37

Mini-PCIe (USB) .................................................................................38

Optional Internal WWAN SIM1 Card Socket For CN23 .......................39

Optional Internal WWAN SIM2 Card Socket For CN21 or CN23 ........39

Chapter 4: System Setup

Removing the Chassis Bottom Cover ....................................................40

Installing a SSD/HDD Drive ....................................................................41

Installing a WLAN Module (Half Mini-PCIe) ............................................46

Installing the First WWAN Module.........................................................46

Installing the Second WWAN Module....................................................47

Installing a SO-DIMM ............................................................................48

Installing a OBDII Module ......................................................................49

Appendix A: Software Demo Utility for I/O Ports of
Function Control

Menu Screen .....................................................................................50

1.1 Status ........................................................................................51

1.2 Input Voltage ..............................................................................51

1.3 Output Power .............................................................................52

1.4 GPIO Setting ...............................................................................52

1.5 MCU GPIO Setting ......................................................................53

1.6 WDT Setting ...............................................................................53

1.7 WWAN Module .........................................................................54

1.8 Power On Delay Time ................................................................54

1.9 Power Off Delay Time ................................................................54

1.10 Wake Up Function ...................................................................55

1.11 CAN Bus Setting .....................................................................55

1.12 Interface Power ......................................................................56

1.13 Mini-PCIe Power .....................................................................56

Appendix B: Using the GPS Feature

Setup and Using GPS Information .........................................................57

Appendix C: Signal Connection of DI/DO

GPIO Pinout Description ........................................................................61

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Contents

SW1 Setting ..........................................................................................61

Digital Input ..........................................................................................62

Digital Output .......................................................................................63

Appendix D: Signal Connection of MCU DI/DO and
Event Button

MCU-DIO Pinout Description .................................................................64

Digital Input ..........................................................................................64

Digital Output .......................................................................................65

Event Button .........................................................................................65

Pre-Alarm Function by Event Button, MCU-DI and MCU-DO .................67

Setting up Pre-Alarm function ...........................................................67

Activating Pre-Alarm function ............................................................68

Deactivating Pre-Alarm function ........................................................ 68

Activating Pre-Alarm Function ..............................................................69

(For Event Button) ..............................................................................69

(For MCU-DI2) ...................................................................................69

Deactivating Pre-Alarm Function .......................................................... 70

(For Event Button) ..............................................................................70

(For MCU-DI2) ...................................................................................70

Appendix E: Vehicle Power Management Setup

External Power Output Setting ..............................................................71

Startup and Shutdown Voltage Setting ................................................. 71

Power-on Delay Setting .........................................................................73

Power-off Delay Setting ........................................................................75

Simple Data Protocol: (ASCII CODE) ...................................................... 79

Simple Data Protocol: (HEX CODE) ........................................................80

J1939 Raw Data Protocol (HEX CODE) ..................................................81

J1708 Raw Data Protocol (HEX CODE) ..................................................81

J1939 Packaged Messages Protocol ......................................................82

J1708 Packaged Messages Protocol ......................................................90

J1708 Command Example ....................................................................94

Appendix G: Pin Definition for GPS Dead Reckoning
Module -- VIOB-GPS-DR02

S2532DR Overview ...............................................................................95

Technical Specifications .........................................................................95

Appendix H: Power Consumption.........................97

Appendix F: OBDII Module Setup and Command

OBDII Module .......................................................................................77

VIOX-CAN01 Setup ...............................................................................77

AT Command Summary ........................................................................78

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Preface

PrefaCe

Copyright

This publication, including all photographs, illustrations and software, is
protected under international copyright laws, with all rights reserved. No
part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written consent from
NEXCOM International Co., Ltd.

Disclaimer

The information in this document is subject to change without prior notice
and does not represent commitment from NEXCOM International Co., Ltd.
However, users may update their knowledge of any product in use by constantly
checking its manual posted on our website: http://www.nexcom.com. NEXCOM
shall not be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use of any product, nor for any infringements
upon the rights of third parties, which may result from such use. Any implied
warranties of merchantability or fitness for any particular purpose is also
disclaimed.

Acknowledgements

NViS3620 and NViS3720 is a trademark of NEXCOM International Co., Ltd.
All other product names mentioned herein are registered trademarks of
their respective owners.

Regulatory Compliance Statements

This section provides the FCC compliance statement for Class B devices and
describes how to keep the system CE compliant.

Declaration of Conformity

FCC

This equipment has been tested and verified to comply with the limits for
a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area
(domestic environment) is likely to cause harmful interference, in which
case the user will be required to correct the interference (take adequate
measures) at their own expense.

CE

The product(s) described in this manual complies with all applicable
European Union (CE) directives if it has a CE marking. For computer systems
to remain CE compliant, only CE-compliant parts may be used. Maintaining
CE compliance also requires proper cable and cabling techniques.

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Preface

RoHS Compliance

NEXCOM RoHS Environmental Policy and Status
Update

NEXCOM is a global citizen for building the digital
infrastructure. We are committed to providing green

products and services, which are compliant with
European Union RoHS (Restriction on Use of Hazardous Substance in
Electronic Equipment) directive 2011/65/EU, to be your trusted green
partner and to protect our environment.
RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg)
< 0.1% or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent
Chromium (Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) <

0.1% or 1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or
1,000ppm.
In order to meet the RoHS compliant directives, NEXCOM has established an
engineering and manufacturing task force in to implement the introduction
of green products. The task force will ensure that we follow the standard
NEXCOM development procedure and that all the new RoHS components
and new manufacturing processes maintain the highest industry quality
levels for which NEXCOM are renowned.

How to recognize NEXCOM RoHS Products?

For existing products where there are non-RoHS and RoHS versions, the
suffix “(LF)” will be added to the compliant product name.
All new product models launched after January 2013 will be RoHS compliant.
They will use the usual NEXCOM naming convention.

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Preface

Warranty and RMA

NEXCOM Warranty Period

NEXCOM manufactures products that are new or equivalent to new in
accordance with industry standard. NEXCOM warrants that products will
be free from defect in material and workmanship for 2 years, beginning on
the date of invoice by NEXCOM. HCP series products (Blade Server) which
are manufactured by NEXCOM are covered by a three year warranty period.

NEXCOM Return Merchandise Authorization (RMA)

▪ Customers shall enclose the “NEXCOM RMA Service Form” with the

returned packages.

▪ Customers must collect all the information about the problems

encountered and note anything abnormal or, print out any on-screen
messages, and describe the problems on the “NEXCOM RMA Service
Form” for the RMA number apply process.

▪ Customers can send back the faulty products with or without accessories

(manuals, cable, etc.) and any components from the card, such as CPU
and RAM. If the components were suspected as part of the problems,
please note clearly which components are included. Otherwise, NEXCOM
is not responsible for the devices/parts.

▪ Customers are responsible for the safe packaging of defective products,

making sure it is durable enough to be resistant against further damage
and deterioration during transportation. In case of damages occurred
during transportation, the repair is treated as “Out of Warranty.”

Repair Service Charges for Out-of-Warranty Products

NEXCOM will charge for out-of-warranty products in two categories, one is
basic diagnostic fee and another is component (product) fee.

System Level

▪ Component fee: NEXCOM will only charge for main components such as

SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistor, capacitor.

▪ Items will be replaced with NEXCOM products if the original one cannot

be repaired. Ex: motherboard, power supply, etc.

▪ Replace with 3rd party products if needed.

▪ If RMA goods can not be repaired, NEXCOM will return it to the customer

without any charge.

Board Level

▪ Component fee: NEXCOM will only charge for main components, such

as SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistors, capacitors.

▪ If RMA goods can not be repaired, NEXCOM will return it to the customer

without any charge.

▪ Any products returned by NEXCOM to other locations besides the

customers’ site will bear an extra charge and will be billed to the customer.

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Preface

Warnings

Read and adhere to all warnings, cautions, and notices in this guide and
the documentation supplied with the chassis, power supply, and accessory
modules. If the instructions for the chassis and power supply are inconsistent
with these instructions or the instructions for accessory modules, contact
the supplier to find out how you can ensure that your computer meets
safety and regulatory requirements.

Cautions

Electrostatic discharge (ESD) can damage system components. Do the
described procedures only at an ESD workstation. If no such station is
available, you can provide some ESD protection by wearing an antistatic
wrist strap and attaching it to a metal part of the computer chassis.

Safety Information

Before installing and using the device, note the following precautions:

▪ Read all instructions carefully.
▪ Do not place the unit on an unstable surface, cart, or stand.
▪ Follow all warnings and cautions in this manual.
▪ When replacing parts, ensure that your service technician uses parts

specified by the manufacturer.

▪ Avoid using the system near water, in direct sunlight, or near a heating

device.

▪ The load of the system unit does not solely rely for support from the

rackmounts located on the sides. Firm support from the bottom is highly
necessary in order to provide balance stability.

▪ The computer is provided with a battery-powered real-time clock circuit.

There is a danger of explosion if battery is incorrectly replaced. Replace
only with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions.

Installation Recommendations

Ensure you have a stable, clean working environment. Dust and dirt can
get into components and cause a malfunction. Use containers to keep
small components separated.

Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow
require only a few simple tools, including the following:

• A Philips screwdriver

• A flat-tipped screwdriver

• A grounding strap

• An anti-static pad

Using your fingers can disconnect most of the connections. It is recom­mended that you do not use needlenose pliers to disconnect connections
as these can damage the soft metal or plastic parts of the connectors.

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Preface

Safety Precautions

▪ Read these safety instructions carefully.

▪ Keep this User Manual for later reference.

▪ Disconnect this equipment from any AC outlet before cleaning. Use a

damp cloth. Do not use liquid or spray detergents for cleaning.

▪ For plug-in equipment, the power outlet socket must be located near the

equipment and must be easily accessible.

▪ Keep this equipment away from humidity.

▪ Put this equipment on a stable surface during installation. Dropping it or

letting it fall may cause damage.

▪ Do not leave this equipment in either an unconditioned environment or

o

in a above 40

C storage temperature as this may damage the equipment.

▪ The openings on the enclosure are for air convection to protect the

equipment from overheating. DO NOT COVER THE OPENINGS.

▪ Make sure the voltage of the power source is correct before connecting

the equipment to the power outlet.

▪ Place the power cord in a way so that people will not step on it. Do not

place anything on top of the power cord. Use a power cord that has been
approved for use with the product and that it matches the voltage and
current marked on the product’s electrical range label. The voltage and
current rating of the cord must be greater than the voltage and current
rating marked on the product.

▪ All cautions and warnings on the equipment should be noted.

▪ If the equipment is not used for a long time, disconnect it from the power

source to avoid damage by transient overvoltage.

▪ Never pour any liquid into an opening. This may cause fire or electrical

shock.

▪ Never open the equipment. For safety reasons, the equipment should be

opened only by qualified service personnel.

▪ If one of the following situations arises, get the equipment checked by

service personnel:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work

according to the user’s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.

▪ Do not place heavy objects on the equipment.

▪ The unit uses a three-wire ground cable which is equipped with a third

pin to ground the unit and prevent electric shock. Do not defeat the
purpose of this pin. If your outlet does not support this kind of plug,
contact your electrician to replace your obsolete outlet.

▪ CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY

REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.

▪ The computer is provided with CD drives that comply with the appropriate

safety standards including IEC 60825.

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Preface

CAUTION!

Technical Support and Assistance

1. For the most updated information of NEXCOM products, visit NEXCOM’s
website at www.nexcom.com.

2. For technical issues that require contacting our technical support team or
sales representative, please have the following information ready before
calling:
– Product name and serial number
– Detailed information of the peripheral devices
– Detailed information of the installed software (operating system,

version, application software, etc.)
– A complete description of the problem
– The exact wordings of the error messages

Warning!

1. Handling the unit: carry the unit with both hands and handle it with care.

2. Maintenance: to keep the unit clean, use only approved cleaning products
or clean with a dry cloth.

3. CompactFlash: Turn off the unit’s power before inserting or removing a
CompactFlash storage card.

Conventions Used in this Manual

Warning:
Information about certain situations, which if not observed,
can cause personal injury. This will prevent injury to yourself
when performing a task.

CAUTION!CAUTION!

Caution:
Information to avoid damaging components or losing data.

Note:
Provides additional information to complete a task easily.

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Preface

Global Service Contact Information

Headquarters

NEXCOM International Co., Ltd.

15F, No. 920, Chung-Cheng Rd.,
ZhongHe District, New Taipei City, 23586,
Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
www.nexcom.com

America

USA
NEXCOM USA

2883 Bayview Drive,
Fremont CA 94538, USA
Tel: [phone]
Fax: [phone]
Email: [e-mail]
www.nexcom.com

Asia

Taiwan
NEXCOM Intelligent Systems

Taipei Office

13F, No.920, Chung-Cheng Rd.,
ZhongHe District,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [e-mail]

www.nexcom.com.tw

NEXCOM Intelligent Systems
Taichung Office

16F, No.250, Sec. 2, Chongde Rd.,
Beitun Dist.,
Taichung City 406, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [e-mail]
www.nexcom.com.tw

Japan
NEXCOM Japan

9F, Tamachi Hara Bldg.,
4-11-5, Shiba Minato-ku,
Tokyo, 108-0014, Japan
Tel: [phone]
Fax: [phone]
Email: [e-mail]
www.nexcom-jp.com

China

NEXCOM China

1F & 2F, Block A, No. 16 Yonyou Software Park,
No. 68 Beiqing Road, Haidian District,
Beijing, 100094, China
Tel: [phone]
Fax: [phone]
Email: [e-mail]
www.nexcom.cn

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Preface

Chengdu Office

9F, Shuxiangxie, Xuefu Garden,
No.12 Section 1, South Yihuan Rd.,
Chengdu, 610061, China
Tel: [phone]
Fax: [phone]
Email: [e-mail]
www.nexcom.cn

Shanghai Office

Room 603/604, Huiyinmingzun Plaza Bldg., 1,
No.609, Yunlin East Rd.,
Shanghai, 200333, China
Tel: [phone]
Fax: [phone]
Email: [e-mail]
www.nexcom.cn

Shenzhen Office

Room1707, North Block, Pines Bldg.,
No.7 Tairan Rd., Futian Area,
Shenzhen, 518040, China
Tel: [phone]
Fax: [phone]
Email: [e-mail]
www.nexcom.cn

Wuhan Office

1-C1804/1805, Mingze Liwan, No. 519
South Luoshi Rd., Hongshan District,
Wuhan, 430070, China
Tel: [phone]
Fax: [phone]
Email: [e-mail]
www.nexcom.cn

Europe

United Kingdom
NEXCOM EUROPE

10 Vincent Avenue,
Crownhill Business Centre,
Milton Keynes, Buckinghamshire
MK8 0AB, United Kingdom
Tel: [phone]
Fax: [phone]
Email: [e-mail]
www.nexcom.eu

Italy
NEXCOM ITALIA S.r.l

Via Gaudenzio Ferrari 29,
21047 Saronno (VA), Italia
Tel: [phone]
Fax: [phone]
Email: [e-mail]
www.nexcomitalia.it

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Preface

Package Contents

Before continuing, verify that the NViS3620/3720 series package that you received is complete. Your NViS3620/3720 series package should have all the items
listed in the following table.

Item P/N Name Specification Qty

1 4NCPF00204X00 Terminal Blocks 2P Phoenix Contact:1777989 5.08mm Female DIP Green 1
2 4NCPM00302X00 (T)Terminal Blocks 3P Phoenix Contact:1777992 5.08mm Male DIP Green 1
3 4NCPM01601X00 Terminal Blocks 2x8 ANYTEK:KD161051A000G 3.5mm Male 16P 180D Plug Green 1
4 50311F0110X00 (H)Flat Head Screw Long FEI:F3x5ISO+NYLOK NIGP F3x5 NI Nylok 1
5 6012200052X00 PE Zipper Bag #8 170x240mm, w/China RoHS Symbol 1
6 6012200053X00 PE Zipper Bag #3 100x70mm, w/China RoHS Symbol 1

7 60233SAM05X00

GPS Antenna Arknav:A-130 GPS Antenna 5M SMA180P
R1 L3

8 602DCD0978X00 (E)VTCB7210-NViS/VTCB7220-NViS DVD DRIVER JCL 1

For VTC 5M/SMA180P 1

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Preface

Ordering Information

The following provides ordering information for NViS3620/3720 series.

▪ NViS3620 (P/N : 10C00362000X0)

®

Intel

Intel

Core™ processor i5-4300U, 1.9GHz dual core CPU, Industrial
Grade 4GB DDR3L SO-DIMM, VGA/DP output, 2 LAN, 2x RS-232, 1x RS­232/422/485, 8x GPIO, 3x USB, 12VDC output

▪ NViS3720 (P/N : 10C00372000X0)

®

Core™ processor i7-4650U, 1.7GHz, dual core CPU, Industrial
Grade 4GB DDR3L SO-DIMM, VGA/DP output, 2 LAN, 2 x RS-232, 1 x
RS-232/422/485, 8 x GPIO, 3 x USB, 12VDC output

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Chapter 1: Product Introduction

ChaPter 1: ProduCt IntroduCtIon

Physical Features

Front View

Event

button

indicators

LED

SIM1 / SIM2

slot cover

USB 3.0 / USB 2.0Reset

CFast Line-out2

SSD/HDD Antenna holes

Mic2

Rear View

LAN2 LAN1

USB 2.0/3.0

ports

DisplayPort DC OUT

Mic1

Line-out1

GPS antenna hole

VGA GPIO/CAN/OBDII

COM1COM2COM3 MCU-DIO

DC IN

9V-36V

Fuse

Antenna holes

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

1

NViS3620/3720 series User Manual

Chapter 1: Product Introduction

Overview

NViS3620/3720 series features powerful new generation Intel® Core™
processor i7-4650U/i5-4300U. Its CPU performance gives the users
the ability to adapt to what they need in any telematics applications. Its

®

Intel

HD graphics 5000 engine allows users to fully take advantage of
NViS3620/3720 series to achieve smooth, seamless and stunning graphic
performance on 3 different video outputs (VGA, DP, LVDS). NViS3620/3720
series is equipped with 2 externally accessible SSD/HDD trays; users can easily
download or upload the data on other devices by just removing the storage
devices from NViS3620/3720 series. By integrating the variety of I/O ports
and 4x Mini-PCIe sockets expansibility, NViS3620/3720 series is not only
suitable for video surveillance application, but also can meet the demand
for other telematics applications, such as infotainment, fleet management
and dispatching system. With dual SIM cards support, NViS3620/3720
series allows three SIM cards backup each other for a better connectivity
quality by software. In addition, three SIM cards + dual WWAN modules
architecture can increase the bandwidth for a faster data transfer speed.
Not only data transmission, NViS3620/3720 series also supports two-way
voice communication. Equipped with intelligent power management,
NViS3620/3720 series can be waked on by ignition, RTC timer or SMS/Ring
remotely.

Key Features

• Intel® Core™ processor dual core i7-4650U/i5-4300U

• Three SIM cards + dual WWAN modules support

• Dual externally accessible SATA 3.0 SSD/HDD

• Built-in U-blox UBX-G6010 GPS, optional Dead Reckoning support

• Built-in CAN 2.0B. Optional OBDII function (SAE J1939/J1708)

• Wake on RTC/SMS via WWAN module

• Voice communication via WWAN module

• Compliant with MIL-STD-810G

• 4x mini-PCIe socket rich expansion capability

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Chapter 1: Product Introduction

Hardware Specifications

CPU

▪ Intel® Core™ processor dual core i7-4650U, 1.7GHz

®

▪ Intel

Core™ processor dual core i5-4300U, 1.9GHz

Memory

▪ 2 channel 204-pin DDR3L SO-DMIM socket support 1333/1600MHz up to

16GB, default 4GB.

Storage

▪ 2x 2.5” SATA 3.0 SSD/HDD (externally accessible). RAID 0,1 supported.

Optional lockable storage available

▪ 1x CFast (externally accessible)

Expansion

▪ 1x full size Mini-PCIe socket (USB 2.0)
▪ 1x full size Mini-PCIe socket (USB 2.0 + PCIe)
▪ 1x full size Mini-PCIe socket (USB 2.0 + PCIe)
▪ 1x half size Mini-PCIe socket (USB 2.0 + PCIe)

Function

▪ 1x default U-blox UBX-G6010 GPS module (50-channel and GALILEO) or

optional modules with Dead Reckoning or GLONASS support

▪ Built-in G-sensor

I/O Interface-Front

▪ 4x LED for power, storage, WWAN, WLAN
▪ 2x externally accessible SATA 3.0 SSD/HDD tray, RFID 0, 1 supported

(optional lockable storage available)

▪ 1x dual USB type A connector for USB 3.0 port + USB 2.0 port
▪ 2x externally accessible SIM card socket (selectable)
▪ 1x phone jack 3.5mm for 1x Mic-In

▪ 1x phone jack 3.5mm for 1x Line-Out
▪ 1x externally accessible CFast card socket with cover
▪ 1x event button (trigger type)
▪ 1x reset button
▪ 3x antenna hole for WWAN/WLAN/BT

I/O Interface-Rear

▪ 1x 9~36VDC input with ignition and 36W typical power consumption

(NViS3620)

▪ 1x 9~36VDC input with ignition and 37W typical power consumption

(NViS3720)
▪ 1x dual USB type A connector for USB 3.0 port + USB 2.0 port
▪ 2x RJ45 10/100/1000 Fast Ethernet with LED
▪ 1x phone jack 3.5mm for 1x Mic-In
▪ 1x phone jack 3.5mm for 1x Line-Out with 1.5W output each
▪ 1x DB-15 VGA. Resolution up to 2560 x 1600 @60Hz
▪ 1x DP port. Resolution up to 2560 x 1600 @60Hz
▪ 2x DB-9 RS-232
▪ 1x DB-9 RS-232/422/485 (RI/5V/12V selectable)
▪ 1x DB-9 for CAN 2.0B (optional CAN Bus 2.0B Mini-PCIe card), 2x MCU-

DI and 2x MCU-DO
▪ 1x 16-pin terminal block

- 1x CAN Bus 2.0B (on board)

- 1x optional OBDII module (ASE J1939 or J1708)

- 8x programmable GPIO
(Digital Input)
Input voltage (internal type): 5VDC TTL (default)
Input voltage (source type): 3~12VDC
(Digital Output)
Digital Output (sink type): 5VDC TTL (default), max current: 20mA
Digital Output (source type): 3~24VDC, max current: 150mA

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NViS3620/3720 series User Manual

Chapter 1: Product Introduction

▪ 1x 12VDC output (2A), SM Bus
▪ 4x antenna hole for WWAN/ WLAN/ BT/GPS
▪ 1x Fuse (15A)

Power Management

▪ Selectable boot-up & shut-down voltage for low power protection by

software
▪ Setting 8-level power on/off delay time by software
▪ Status of ignition and low voltage can be detected by software
▪ Support S3/S4 suspend mode

Operating System

▪ Windows 8, WES8
▪ Window 7, WES7
▪ Linux kernel 3.X

Dimensions

▪ 260 mm (W) x 206 mm (D) x 79.5 mm (H) (10.24” x 8.11” x 3.13”)
▪ Weight: 2.5kg

Operating System

▪ Operating temperatures:

NViS3620

-30°C to 50°C (w/industrial SSD) with air flow

-20°C to 45°C (w/commercial HDD) with air flow

NVi3720

-30°C to 50°C (w/industrial SSD) with air flow

-20°C to 45°C (w/commercial HDD) with air flow
▪ Storage temperatures: -35°C to 85°C
▪ Relative humidity: 10% to 90% (non-condensing)
▪ Vibration (random): 1.5g@5~500 Hz (in operation, HDD), 2g@5~500 Hz

(in operation, SSD)

▪ Vibration (SSD/HDD):
▪ Operating: MIL-STD-810G, Method 514.6, Category 4, common carrier

US highway truck vibration exposure

▪ Storage: MIL-STD-810G, Method 514.6, Category 24, minimum

integrity test
▪ Shock (SSD/HDD):
▪ Operating: MIL-STD-810G, Method 516.6, Procedure I, functional

shock=20g
▪ Non-operating: MIL-STD-810G, Method 516.6, Procedure V, crash

hazard shock test=75g

Standards/Certifications

▪ CE approval
▪ FCC Class B
▪ E13 Mark

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Chapter 1: Product Introduction

Connector Numbering

The following diagrams indicate the numbers of the connectors. Use these
numbers to locate the connectors’ respective pinout assignments on chapter
2 of the manual.

    

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NViS3620/3720 series User Manual

Chapter 2: External Connectors Pinout Description

ChaPter 2: external ConneCtors PInout desCrIPtIon

Event Button

Connector Number: 1

Pin Definition

1 Event Input
2 GND

LED Indicators (HDD, WWAN, Power & WLAN)

Connector Number: 2

HDD

WWAN

21

PWR

WLAN

LED LED Behavior

HDD Light On: HDD/SSD Active

PWR

WWAN Blinking: Active

WLAN Blinking: Active

Light On: Power On
Light Off: Power Off

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Chapter 2: External Connectors Pinout Description

Reset

Connector Number: 3

1 2

Pin Definition

1 GND
2 RESET

SIM1 and SIM2 Sockets For CN23 and CN21

Connector Number: 4

C5
C6
C7

SW SW

SIM 1

Pin Definition Pin Definition

C1 SIM PWR C5 GND
C2 SIM RST C6 NC
C3 SIM CLK C7 SIM DAT

SW1 NC SW2 NC

SIM 2

Pin Definition Pin Definition

C1 SIM PWR C5 GND
C2 SIM RST C6 NC
C3 SIM CLK C7 SIM DAT

SW1 NC SW2 NC

C1
C2
C3

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NViS3620/3720 series User Manual

Chapter 2: External Connectors Pinout Description

USB 3.0 and USB 2.0 Ports (Front)

Connector Number: 5

USB 3.0

4

10

USB 2.0

USB 3.0 Pin Connector Definition

Pin Definition Pin Definition

1 VCC 2 USB0_N
3 USB0_P 4 GND
5 USB3_RXN 6 USB3_RXP
7 GND 8 USB3_TXN
9 USB3_TXP

USB 2.0 Pin Connector Definition

Pin Definition Pin Definition

10 VCC 11 USB1_N
12 USB1_P 13 GND

95

1

13

CFast

Connector Number: 6

S7 P17P1S1

Pin Definition Pin Definition

S1 GND PC6 NC
S2 SATA2_TXP PC7 GND
S3 SATA2_TXN PC8 CFAST_LED1
S4 GND PC9 CFAST_LED2
S5 SATA2_RXN PC10 NC
S6 SATA2_RXP PC11 NC

S7 GND PC12 NC
PC1 CFAST_CDI PC13 NC
PC2 GND PC14 NC
PC3 NC PC15 GND
PC4 NC PC16 GND
PC5 NC PC17 CFAST_CDO

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NViS3620/3720 series User Manual

Chapter 2: External Connectors Pinout Description

Line-out2

Connector Number: 7

Pin Definition Pin Definition

1 Headphone (mono) 2 Detect
3 NC 4 Headphone (mono)
5 GND 6 GND

Mic2

Connector Number: 8

Pin Definition Pin Definition

1 NC 2 Detect

3 NC 4

5 GND 6 GND

Mic-In (Right Channel) to

WWAN module

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Chapter 2: External Connectors Pinout Description

LAN2 Port

Connector Number: 9

1 8 1 8

LAN1 Port

Connector Number: 10

Pin Definition Pin Definition

1 MDI0P 2 MDI0N
3 MDI1P 4 MDI2P
5 MDI2N 6 MDI1N
7 MDI3P 8 MDI3N
9 LED1- 10 LED1+

11 LED2- 12 LED2+

Pin Definition Pin Definition

1 MDI0P 2 MDI0N
3 MDI1P 4 MDI2P
5 MDI2N 6 MDI1N
7 MDI3P 8 MDI3N
9 LED1- 10 LED1+

11 LED2- 12 LED2+

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Chapter 2: External Connectors Pinout Description

Mic1

Connector Number: 11

Pin Definition Pin Definition

1 GND 2 Mic-In (Left Channel)
3 GND 4 Detect
5 NC 6

Line-out1

Connector Number: 12

Pin Definition Pin Definition

22 Left Channel 23 GND
24 Detect 25 Right Channel

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

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NViS3620/3720 series User Manual

Chapter 2: External Connectors Pinout Description

USB 3.0 and USB 2.0 Ports (Rear)

Connector Number: 13

USB 3.0

4

10

USB 2.0

USB 3.0 Pin Connector Definition

Pin Definition Pin Definition

1 VCC 2 USB0_N
3 USB0_P 4 GND
5 USB3_RXN 6 USB3_RXP
7 GND 8 USB3_TXN
9 USB3_TXP

USB 2.0 Pin Connector Definition

Pin Definition Pin Definition

10 VCC 11 USB1_N
12 USB1_P 13 GND

95

1

13

DisplayPort

Connector Number: 14

20 2

Pin Definition Pin Definition

1 DAT0_P 2 GND
3 DAT0_N 4 DAT1_P
5 GND 6 DAT1_N
7 DAT2_P 8 GND

9 DAT2_N 10 DAT2_N
11 GND 12 DAT3_N
13 DP_AUX_EN# 14 GND
15 AUX_P_CCLK 16 GND
17 AUX_N_CDAT 18 HPD
19 GND 20 VCC3

119

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NViS3620/3720 series User Manual

Chapter 2: External Connectors Pinout Description

VGA

Connector Number: 15

5 1

15 11

Pin Definition Pin Definition

1 RED 2 GREEN
3 BLUE 4 CH7517_SPC
5 GND 6 M_DET
7 VGA_GND 8 VGA_GND

9 VGA_VCC 10 GND
11 CH7517_SPD 12 VGA_DAT
13 VGA_HS 14 VGA_VS
15 VGA_CLK

GPIO/CAN/OBDII

Connector Number: 16

1 8GPIO

Pin 9

Pin 1 Pin 8

CAN GNDOBDII

Pin Definition Pin Definition

1 CAN_H_SJA1000 9 GPIO1 (Default: GPI1)
2 CAN_L_SJA1000 10 GPIO2 (Default: GPI2)

3 CAN_1939_L 11 GPIO3 (Default: GPI3)
4 CAN_1939_H 12 GPIO4 (Default: GPI4)
5 CAN_1708_L 13 GPIO5 (Default: GPO1)
6 CAN_1708_H 14 GPIO6 (Default: GPO2)
7 GND 15 GPIO7 (Default: GPO3)
8 GND 16 GPIO8 (Default: GPO4)

GPIO can be programmed by S/W.
Please refer to the source code in utility.

Pin 16

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NViS3620/3720 series User Manual

Chapter 2: External Connectors Pinout Description

DC Output

Connector Number: 17

1 3

4 6

Pin Definition Pin Definition

Voltage from Car Battery

1

(2A)
3 SMB_CLK(For VTK61B) 4 GND
5 GND 6 SMB_DAT(For VTK61B)

2 12VDC Out (2A)

DC Input 9V-36V

Connector Number: 18

I+-

1

Pin Definition

1 GND_IN
2 V_IN
3 IGNITION

3

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NViS3620/3720 series User Manual

Chapter 2: External Connectors Pinout Description

COM1 and COM3

Connector Number: 19

1 5

6 9

Pin Definition Pin Definition

1 GND 2 GND
3 CTS 4 DSR
5 DTR 6 RXD
7 RI 8 RTS
9 TXD 10 DCD

COM2 (RS232/422/485)

Connector Number: 20
RS232 / RS422 / RS485 is selected in BIOS setting

1 5

6 9

RS232 (Default)

Pin Definition Pin Definition

1 GND 2 GND
3 CTS 4 DSR
5 DTR_RX- 6 RXD_TX+
7 RI_PWR 8 RTS
9 TXD_RX+ 10 DCD_TX-

RS485

Pin Definition Pin Definition

6 DATA+ 10 DATA-

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved.

15

RS422

Pin Definition Pin Definition

5 RX- 6 TX+
9 RX+ 10 TX-

NViS3620/3720 series User Manual

Chapter 2: External Connectors Pinout Description

MCU-DIO

Connector Number: 21

1 5

6 9

Pin Definition Pin Definition

1 NC 2 NC
3 MCU-DI1 4 MCU-DI2
5 GND 6 NC
7 NC 8 MCU-DO1
9 MCU-DO2

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NViS3620/3720 series User Manual