Netgear WPN824 installation guide

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Reference Manual for the RangeMax Wireless Router WPN824

NETGEAR, Inc.

4500 Great America Parkway Santa Clara, CA 95054 USA

202-10122-01 November 2005

Trademarks

NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Wi ndow s NT are registered trademar ks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.

Statement of Conditions

In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice.

NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.

Maximum Wireless Signal Rate Derived from IEEE Standard 802.11 Specifications

Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruct ions, may cause harmf ul interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

EN 55 022 Declaration of Conformance

This is to certify that the RangeMax Wireless Router WPN824 is shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/EEC, Article 4a. Conformity is declared by the application of EN 55 022 Class B (CISPR 22).

Bestätigung des Herstellers/Importeurs

Es wird hiermit bestätigt, daß das RangeMax Wireless Router WPN824 gemäß der im BMPT-AmtsblVfg 243/1991 und Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte (z.B. T e stsender) kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung.

Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.

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Certificate of the Manufacturer/Importer

It is hereby certified that the RangeMax Wireless Router WPN824 has been suppressed in ac cordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the notes in the operating instructions.

Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations.

Voluntary Contr ol Council for Interference (VCCI) Statement

This equipment is in the second category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas.

When used near a radio or TV receiver , it may become the cause of radio interference. Read instructions for correct handling.

Customer Support

Refer to the Support Information Card that shipped with your RangeMax Wireless Router WPN824.

World Wide Web

NETGEAR maintains a World Wide Web home page that you can access at the universal resource locator (URL) http://www.netgear.com. A direct connection to the Internet and a Web browser such as Internet Explorer or Netscape are required.

Product and Publication Details

Model Number: WPN824 Publication Date: November 2005 Product Family: Wireless Router Product Name: RangeMax Wireless Router WPN824 Home or Business Product: Home Language: English Publication Part Number: 202-10122-01

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Chapter 1 About This Manual

Audience, Scope, Conventions, and Formats ................................................................1-1

How to Use This Manual ................................................................................................1-2

How to Print this Manual .................................................................................................1-2

Chapter 2 Introduction

Key Features ..................................................................................................................2-1

RangeMax™ Multi-In, Multi-Out (MIMO) Technology ..............................................2-2

802.11g Wireless Networking ...................................................................................2-2

A Powerful, True Firewall with Content Filtering ......................................................2-3

Security ....................................................................................................................2-3

Autosensing Ethernet Connections with Auto Uplink ...............................................2-4

Extensive Protocol Support ......................................................................................2-4

Easy Installation and Management ..........................................................................2-5

Maintenance and Support .................. .... ... ... ... .......................................... ... .... ... ... ..2-5

NETGEAR Related Products ..........................................................................................2-5

Package Contents ..........................................................................................................2-6

The Router’s Front Panel .........................................................................................2-7

The Router’s Rear Panel .........................................................................................2-8

A Road Map for ‘How to Get There From Here’ ..................................... ... ... ... ... .... ... ..... 2-9

Chapter 3 Connecting the Router to the Internet

Prepare to Install Your Wireless Router ..........................................................................3-1

First, Use the Smart Wizard to Configure the Wireless Router ......................................3-2

Now, Set Up a Computer for Wireless Connectivity .......................................................3-3

Troubleshooting Tips ......................................................................................................3-4

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Overview of How to Access the Wireless Router ...........................................................3-5

How to Bypass the Configuration Assistant .............................................................3-8

How to Manually Configure Your Internet Connection ........ .......................................... ..3-9

Using the Smart Setup Wizard .....................................................................................3-12

NETGEAR Product Registration, Support, and Documentation ...................................3-13

Chapter 4 Wireless Configuration

Observe Performance, Placement, and Range Guidelines .......................... .................. 4-1

Implement Appropriate Wireless Security ......................................................................4-2

Understanding Wireless Settings ...................................................................................4-4

Information to Gather Before Changing Basic Wireless Settings .............................4-8

Default Factory Settings ...........................................................................................4-9

How to Set Up and Test Basic Wireless Connectivity ..............................................4-9

How to Configure WEP ..........................................................................................4-11

How to Configure WPA-PSK or WPA2-PSK Wireless Security ....................................4-13

How to Restrict Wireless Access by MAC Address ...... ................................................ 4-14

Chapter 5 Content Filtering

Content Filtering Overview .............................................................................................5-1

Blocking Access to Internet Sites ...................................................................................5-2

Blocking Access to Internet Services .............................................................................5-3

Configuring a User Defined Service ... .... ... ... .......................................... ... ... .... ... ... ..5-4

Configuring Services Blocking by IP Address Range ..............................................5-5

Scheduling When Blocking Will Be Enforced .................................................................5-5

Trend Micro Home Network Security ............................................ .................................. 5-6

Security Service Settings .........................................................................................5-7

Parental Controls Settings .......................................................................................5-9

Viewing Logs of Web Access or Attempted Web Access .............................................5-13

Configuring E-Mail Alert and Web Access Log Notifications ........................................5-14

Chapter 6 Maintenance

Viewing Wireless Router Status Information ...................................................................6-1

Viewing a List of Attached Devices .................................................................................6-5

Configuration File Management .....................................................................................6-6

Restoring and Backing Up the Configuration ...........................................................6-6

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Erasing the Configuration .........................................................................................6-7

Upgrading the Router Software ......................................................................................6-7

Changing the Administrator Password ...........................................................................6-9

Chapter 7 Troubleshooting

Basic Functioning ...........................................................................................................7-1

Power Light Not On ..................................................................................................7-1

Lights Never Turn Off ...............................................................................................7-2

LAN or WAN Port Lights Not On ..............................................................................7-2

Troubleshooting the Web Configuration Interface ..........................................................7-3

Troubleshooting the ISP Connection ..............................................................................7-4

Troubleshooting a TCP/IP Network Using a Ping Utility .................................................7-5

Testing the LAN Path to Your Router .......................................................................7-5

Testing the Path from Your Computer to a Remote Device .....................................7-6

Restoring the Default Configuration and Password ............... .........................................7-7

Problems with Date and Time .........................................................................................7-8

Chapter 8 Advanced Configuration of the Router

Configuring Advanced Wireless Settings .......................................................................8-1

Wireless Card Access List .......................................................................................8-3

Wireless Card Access Setup ....................................................................................8-4

Configuring Port Triggering and Port Forwarding ...................... ... ... ... .... ... ... ..................8-5

Configuring Port Forwarding to Local Servers .............. ... ... ... .... ... ... ...............................8-8

Adding a Custom Service ................................ ... .... ... ... ... .... ... ..................................8-9

Editing or Deleting a Port Forwarding Entry ........................ ...................................8-10

Local Web and FTP Server Example .....................................................................8-10

Multiple Computers for Half Life, KALI or Quake III Example ................................8-10

Configuring the WAN Setup Options ............................................................................8-11

Connect Automatically, as Required ......................................................................8-11

Disabling the SPI Firewall ......................................................................................8-12

Setting Up a Default DMZ Server .............................. ... ... .... ... ... ... ..........................8-12

Responding to Ping on Internet WAN Port .............................................................8-12

Setting the MTU Size ...................... ... .... ... .............................................................8-13

Using the LAN IP Setup Options ..................................................................................8-13

Configuring LAN TCP/IP Setup Parameters ..........................................................8-14

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Using the Router as a DHCP server ......................................................................8-15

Using Address Reservation ....................................................................................8-15

Using a Dynamic DNS Service .....................................................................................8-16

Configuring Static Routes .............................................................................................8-18

Enabling Remote Management Access .......................................................................8-20

Using Universal Plug and Play (UPnP) ........................................................................8-22

Appendix A Technical Specifications

Appendix B Related Documents

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Chapter 1

About This Manual

This chapter describes the intended audience, scope, conventions, and formats of this manual.

Audience, Scope, Conventions, and Formats

This reference manual assumes that the reader has basic to intermediate computer and Internet skills. However, Appendix B, “Related Documents” contains links to articles and tutorials on the NETGEAR Web site about basic computer network, Internet, firewall, and VPN technologies.

This guide uses the following typographical conventions:

Table 1-1. T ypographical Conventions

italics Emphasis, books, CDs, URL names

bold User input

fixed Screen text, file and server names, extensions, commands, IP addresses

This guide uses the following formats to highlight special messages:

Note: This format is used to highlight information of importance or special interest.

Tip: This format is used to highlight a procedure that will save time or resources.

Warning: Ignoring this type of note may result in a malfunction or damage to the

equipment.

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Reference Manual for the RangeMax Wireless Router WPN824

This manual is written for the WPN824 router according to these specifications:

Table 1-2. Manual Scope

Product Version RangeMax Wireless Router WPN824 Manual Publication Date November 2005

Note: Product updates are available on the NETGEAR, Inc. Web site at

http://kbserver.netgear.com/products/WPN824.asp

How to Use This Manual

The HTML version of this manual includes the following:

• Buttons, and , for browsing forwards or backwards through the manual one page at a time.

• A button that displays the table of contents and an index button, . Double-click on a link in the table of contents or index to navigate directly to where the topic is described in the manual.

• A button to access the full NETGEAR, Inc. online knowledge base for the product model.

• Links to PDF versions of the full manual and individual chapters.

How to Print this Manual

T o print this manual you can choose one of the following several options, according to your needs:

• Printing a Page in the HTML View.

Each page in the HTML version of the manual is dedicated to a major topic. Use the Print button on the browser toolbar to print the page contents.

• Printing a Chapter.

Use the PDF of This Chapter link at the top left of any page.

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– Click the PDF of This Chapter link at the top right of any page in the chapter you want to

print. The PDF version of the chapter you were viewing opens in a browser window.

Note: Your computer must have the free Adobe Acrobat reader installed in order

to view and print PDF files. The Acrobat reader is available on the Adobe Web site at http://www.adobe.com.

– Click the print icon in the upper left of the window.

Tip: If your printer supports printing two pages on a single sheet of paper, you

can select this feature to save paper and printer ink.

• Printing the Full Manual.

Use the Complete PDF Manua l link at the top left of any page. – Click the Complete PDF Manual link at the top left of any page in the manual. The PDF

version of the complete manual opens in a browser window.

– Click the print icon in the upper left of the window.

Tip: If your printer supports printing two pages on a single sheet of paper, you

can select this feature to save paper and printer ink.

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1-4 About This Manual

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Chapter 2

Introduction

Congratulations on your purchase of the NETGEAR® RangeMax Wireless Router WPN824. The WPN824 router provides connection for multiple computers to the Internet through an external broadband access device (such as a cable modem or DSL modem) that is normally intended for use by a single computer. This chapter describes the features of the NETGEAR RangeMax Wireless Router WPN824.

Key Features

Note: This manual provides information on the complete features as of the date of

publication. Earlier versions of this product may not have all the features presented in this manual. Go to http://kbserver.netgear.com/products/WPN824.asp where you can find product firmware updates for your WPN824.

The RangeMax Wireless Router WPN824 with 4-port switch connects your local area network (LAN) to the Internet through an external access device such as a cable modem or DSL modem.

The WPN824 router provides you with multiple Web content filtering options, plus browser activity reporting and instant alerts via e-mail. Parents and network administrators can establish restricted access policies based on time-of-day, Web site addresses and address keywords, and share high-speed cable/DSL Internet access for up to 253 computers. In addition to the Network Address Translation (NAT) feature, the built-in firewall protects you from hackers.

With minimum setup, you can install and use the router within minutes. The WPN824 router provides the following features:

• RangeMax™ Multi-In, Multi-Out (MIMO) technology

• 802.11g wireless networking, with the ability to operate in 802.11g-only, 802.1 1-turbo-g-only, or 802.11b+g modes

• Easy, Web-based setup for installation and management

• Content Filtering and Site Blocking security

• Built in 4-port 10/100 Mbps switch

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• Ethernet connection to a wide area network (WAN) device, such as a cable modem or DSL modem

• Extensive Protocol Support

• Login capability

• Front panel LEDs for easy monitoring of status and activity

• Flash memory for firmware upgrades

RangeMax™ Multi-In, Multi-Out (MIMO) Technology

NETGEAR’s RangeMax Multi-In, Multi-Out (MIMO) technology provides ten times more coverage than standard 802.11g alone by eliminating “dead spots” in your area of coverage. Your whole house or office suite now becomes a “hot spot” without requiring any range extenders, repeaters, or external antennas. RangeMax maintains your high speed throughout your home, not just when you are close to your router.

RangeMax is an advanced Smart MIMO (Multi-In, Multi-Out) technology that uses seven internal antennas. RangeMax constantly surveys your home environment for physical barriers and interference and adjusts the wireless signal to compensate for these performance blockers.

For example, if you carry your laptop from the family room to the bedroom, RangeMax automatically senses the change and selects from over 100 possible antenna configurations to deliver you the fastest, clearest connection. Everyone can enjoy consistently high-speed connections, everywhere in your house with no drop-outs and no dead spots.

RangeMax is also 100% compatible with your existing 802.11b/g products (including 802.11b,

802.11g, Centrino, and SuperG™ wireless clients) and boosts their range and speed by up to 50%.

802.11g Wireless Networking

The WPN824 router includes an 802.11g wireless access point, providing continuous, high-speed 108 Mbps access between your wireless and Ethernet devices. The access point provides:

• 802.11g wireless networking at up to 108 Mbps.

• 802.11g wireless networking, with the ability to operate in 802.11g-only, 802.11b-only, or

802.11g and b modes, providing backwards compatibility with 802.11b devices or dedicating the wireless network to the higher bandwidth 802.11g devices.

• 64-bit and 128-bit WEP encryption security.

• Wired Equivalent Privacy (WEP) keys can be generated manually or by passphrase.

• Wi-Fi Protected Access-Pre-Shared Key (WPA-PSK and WPA2-PSK) support, which provides strong data encryption and authentication based on a pre-shared key.

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• Wireless access can be restricted by MAC address.

• Wireless network name broadcast can be turned off so that only devices that have the network name (SSID) can connect.

A Powerful, True Firewall with Content Filtering

Unlike simple Internet sharing NAT routers, the WPN824 is a true firewall, using stateful packet inspection to defend against hacker attacks. Its firewall features include:

• Denial of Service (DoS) protection. Automatically detects and thwarts DoS attacks such as Ping of Death, SYN Flood, LAND

Attack, and IP Spoofing.

• Blocks unwanted traffic from the Internet to your LAN.

• Blocks access from your LAN to Internet locations or services that you specify as off-limits.

• Logs security incidents. The WPN824 will log security events such as blocked incoming traffic, port scans, attacks,

and administrator logins. You can configure the router to E-mail the log to you at specified intervals. You can also configure the router to send immediate alert messages to your E-mail address or E-mail pager whenever a significant event occurs.

• The WPN824 prevents objectionable content from reaching your computers. The router can screen for keywords within Web addresses, allows you to control access to Internet content. You can configure the router to log and report attempts to access objectionable Internet sites.

Security

The WPN824 router is equipped with several features designed to maintain security, as described in this section.

• Computers Hidden by NAT. NAT opens a temporary path to the Internet for requests originating from the local network.

Requests originating from outside the LAN are discarded, preventing users outside the LAN from finding and directly accessing the computers on the LAN.

• Port Forwarding with NAT. Although NAT prevents Internet locations from directly accessing the computers on the LAN,

the router allows you to direct incoming traffic to specific computers based on the service port number of the incoming request, or to one designated “DMZ” host computer. You can specify forwarding of single ports or ranges of ports.

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Autosensing Ethernet Connections with Auto Uplink

With its internal 4-port 10/100 switch, the WPN824 can connect to either a 10 Mbps standard Ethernet network or a 100 Mbps Fast Ethernet network. Both the LAN and WAN interfaces are autosensing and capable of full-duplex or half-duplex operation.

The router incorporates Auto Uplink

technology. Each Ethernet port will automatically sense whether the Ethernet cable plugged into the port should have a ‘normal’ connection such as to a computer or an ‘uplink’ connection such as to a switch or hub. That port will then configure itself to the correct configuration. This feature also eliminates the need to worry about crossover cables, as Auto Uplink will accommodate either type of cable to make the right connection.

Extensive Protocol Support

The WPN824 router supports the Transmission Control Protocol/Internet Protocol (TCP/IP) and Routing Information Protocol (RIP). For further information about TCP/IP, see

“Wireless Communications” in Appendix B.

• IP Address Sharing by NAT.

The WPN824 router allows several networked computers to share an Internet account using only a single IP address, which your Internet Service Provider (ISP) may statically or dynamically assign. This technique, known as NAT, allows the use of an inexpensive singleuser ISP account.

• Automatic Configuration of Attached Computers by DH CP.

The WPN824 router dynamically assigns network configuration information, including IP, gateway, and domain name server (DNS) addresses, to attached computers on the LAN using the Dynamic Host Configuration Protocol (DHCP). This feature greatly simplifies configuration of computers on your local network.

• DNS Proxy.

When DHCP is enabled and no DNS addresses are specified, the router provides its own address as a DNS server to the attached computers. The router obtains actual DNS addresses from the ISP during connection setup and forwards DNS requests from the LAN.

• PPP over Ethernet (PPPoE).

PPPoE is a protocol for connecting remote hosts to the Internet over a DSL connection by simulating a dial-up connection. This feature eliminates the need to run a login program such as Entersys or WinPOET on your computer.

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Easy Installation and Management

You can install, configure, and operate the RangeMax Wireless Router WPN824 within minutes after connecting it to the network. The following features simplify installation and management tasks:

• Browser-based management.

Browser-based configuration allows you to easily configure your router from almost any type of personal computer, such as Windows, Macintosh, or Linux. A user-friendly Setup Wizard is provided and online help documentation is built into the browser-based Web Management Interface.

• Smart Wizard.

The WPN824 router Smart Wizard automatically senses the type of Internet connection, asking you only for the information required for your type of ISP account.

• Firmware Updates.

The WPN824 router can be updated if a newer version of firmware is available. This le ts you take advantage of product enhancements for your WPN824 as soon as they become available.

• Visual monitoring.

The WPN824 router’s front panel LEDs provide an easy way to monitor its status and activity.

Maintenance and Support

NETGEAR offers the following features to help you maximize your use of the WPN824 router:

• Flash memory for firmware upgrades

• Free technical support seven days a week, twenty-four hours a day, for 90 days from the date

of purchase

NETGEAR Related Products

NETGEAR products related to the RangeMax Wireless Router WPN824 are as follows:

• RangeMax Wireless USB 2.0 Adapter (WPN111)

• RangeMax Wireless PCI Adapter (WPN311)

• RangeMax Wireless PC Card (WPN511)

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Package Contents

The product package should contain the following items:

• RangeMax Wireless Router WPN824

•AC power adapter

• Vertical stand

• Category 5 (CAT5) Ethernet cable

• NETGEAR RangeMax Wireless Router WPN824 Resource CD, including:

— This manual — Application Notes and other helpful information

• Wireless Home Router Setup Guide

• Warranty and Support Information Card If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the

carton, including the original packing materials, in case you need to return the router for repair.

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The Router’s Front Panel

The front panel of the WPN824 router contains the status lights described below.











Figure 2-1

You can use the status lights to verify connections. Viewed from left to right, the table below describes the lights on the front panel of the router.

Table 2-1. Status Light Descriptions

Item Function Activity Description

1 Power On Green Solid

Off

2 Test On

Off Slow blinking

3WirelessOn

Off Blink

4 Internet Amber off

Amber on Amber blinking

Green off On Blink

5 LAN Green

Amber

Power is supplied to the router. Power is not supplied to the router.

The unit is performing the power-on self-test diagnostic. The unit successfully completed the power-on self-test diagnostic. Reset button is being pushed, restoring the factory default settings.

The wireless interface is enabled. The wireless interface is turned off. Data is being communicated over the wireless network.

No Ethernet cable is connected to the modem. Ethernet cable connection to modem is good. Packets are being transmitted and received from a modem or other network device, but no IP address has been received. No IP address received. IP address received. IP address received and data is being transmitted and received.

The LAN port has detected a 100 Mbps link with an attached device. The LAN port has detected a 10 Mbps link with an attached device.

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The Router’s Rear Panel

The rear panel of the WPN824 router contains the items listed below.

Figure 2-2l

Viewed from left to right, the rear panel contains the following features:

1. Antenna light LED on/off switch.

2. AC power adapter outlet for 12V DC @ 1A output, 22W maximum.

3. Four Local (LAN) 10/100 Mbps Ethernet ports for connecting the router to the local

computers.

4. Internet (WAN) Ethernet port for connecting the router to a cable or DSL modem.

5. Reset push button for restoring the factory default settings. For details, see “Restoring the

Default Configuration and Password” on page 7-7.

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A Road Map for ‘How to Get There From Here’

The introduction and adoption of any new technology can be a difficult process. Broadband Internet service is considered so useful that more and more people want to set up networks in their home to share a broadband connection. Wireless technology has removed one of the barriers to networking—running wires. It allows more people to try networking while at the same time exposes them to the inherent complexity of networking. General networking concepts, setup, and maintenance can be difficult to understand. In addition, wireless technology adds issues, such as range, interference, signal quality, and security to the picture.

To help overcome potential barriers to successfully using home networks, the table below identifies how to accomplish such things as connecting to a wireless network, assuring appropriate security measures are taken, browsing the Internet through your wireless connection, exchanging files with other computers and using printers in the combined wireless and wired network.

Table 2-1. A Road Map for How to Get There From Here

If I Want To? What Do I Do? What’s Needed? How Do I? Set up a

wireless network

Protect my wireless connection from snooping, hacking, or information theft.

1. Set up the RangeMax Wireless Router WPN824.

2. Identify the wireless network name (SSID) and, if used, the wireless security settings.

3. Set up the wireless computers with the settings from step 2.

1. Assure that the wireless network has security features enabled.

2. Configure my WPN824 with the security settings of the wireless network.

3. Use Windows security features.

• A wireless network

• A computer within the operating range of the wireless network. For guidelines about the range of wireless networks, see

“Observing Performance, Placement, and Range Guidelines” on page 4-1.

• A wireless network with WEP or WPA security enabled.

• Wireless networking equipment that supports WEP or WPA, such as the WPN824.

To set up the WPN824, see

Chapter 3, “Connecting the Router to the Internet” and follow

the instructions provided. To learn about wireless

networking technology, see

Chapter 4, “Wireless Configuration” for a general

introduction.

To learn about wireless networking security, see

“Wireless Communications” in Appendix B.

To use WEP security features, see “Implementing Appropriate

Wireless Security” on page 4-2

and configure your WPN824 accordingly.

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Table 2-1. A Road Map for How to Get There From Here (continued)

If I Want To? What Do I Do? What’s Needed? How Do I? Note: Secure Internet sites such as banks and online merchants use encryption security built into browsers

like Internet Explorer and Netscape. Any wireless networking security features you might impleme n t are in addition to those already in place on secure Internet sites.

Share Windows PC files and printers in a combined wireless and wired network.

Note: For

sharing files and printers on other types of computers like Macintosh or Linux, see the product documentation that came with those computers.

1. Use the Windows Printers and Fax features to locate available printers in the combined wireless and wired network in your home.

2. Use the Windows Add a Printer wizard to add access to a network printer from the PC you are using to wirelessly connect to the network.

3. From the File menu of an application such as Microsoft Word, use the Print Setup feature to direct your print output to the printer on the network.

• Windows computers (wired and wireless) connecting to the network need to be configured with the Windows Client and File and Print Sharing.

• Windows computers (wired and wireless) connecting to the network need to be configured with the same Windows Workgroup or Domain settings as the other Windows computers in the combined wireless and wired network.

• Any Windows networking security access rights such as login user name/ password that have been assigned in the Windows network must be provided when Windows prompts for such information.

• If so-called Windows ‘peer’ networking is being used, the printer needs to be enabled for sharing.

Windows Domain settings are usually managed by corporate computer support groups.

Windows Workgroup settings are commonly managed by individuals who want to set up small networks in their homes, or small offices.

For assistance with setting up Windows networking, see the PC Networking Tutorial on the

NETGEAR RangeMax Wireless Router WPN824 Resource CD

and the Help information provided in the Windows system you are using.

For assistance with setting up printers in Windows, see the Help and Support information that comes with the version of the Windows operating systems you are using.

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Chapter 3

Connecting the Router to the Internet

This chapter describes how to set up the router on your local area network (LAN) and connect to the Internet. You will find out how to configure your RangeMax Wireless Router WPN824 for Internet access using the Setup Wizard, or how to manually configure your Internet connection.

Follow these instructions to set up your router.

Prepare to Install Your Wireless Router

• Observe the wireless placement and range guidelines in “Observing Performance, Placement,

and Range Guidelines” on page 4-1.

• For Cable Modem Service: when you perform the wireless router setup steps, be sure to use the computer you first registered with your cable ISP.

• For DSL Service: you may need information such as the DSL login name/e-mail address and password in order to complete the wireless router setup.

Before proceeding with the wireless router installation, familiarize yourself with the contents of the NETGEAR RangeMax Wireless Router WPN824 Resource CD, especially this manual and the animated tutorials for configuring networking on PCs.

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First, Use the Smart Wizard to Configure the Wireless Router

Insert the Resource CD in the CD drive of your PC. The following screen appears. Click SETUP and follow the prompts.

Figure 3-1

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Now, Set Up a Computer for Wireless Connectivity

You are now connected to the Internet and the wireless feature of the wireless router is enabled! Next, configure your wireless computer.

1. Configure the computer’s Wireless Adapter Settings.

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Figure 3-2

NETGEAR, Inc. wireless adapters display a list of available wireless networks. When wireless security is disabled, you simply choose yours from the list and connect.

For a non-NETGEAR wireless adapter, configure it to match your settings exactly. If you changed the default Network Name (SSID), be sure to use the correct Network Name (SSID) you set in the wireless router.

WIRELESS FEATURE DEFAULT SETTING

Network Name (SSID) NETGEAR

WEP Security Disabled

Warning: The Network Name (SSID) is case sensitive. Typing nETgear will not

work.

2. Verify wireless connectivity. Verify wireless connectivity. Connect to the Internet or log in to the wireless router from a

computer with a wireless adapter. For wireless connectivity problems, see “Troubleshooting

Tips” on page 3-4.

You are now wirelessly connected to the Internet! Implement wireless security according to the instructions in “Implementing Appropriate Wireless Security” on page 4-2.

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Troubleshooting Tips

Here are some tips for correcting simple problems you may have: Be sure to restart your network in this sequence:

1) Turn off the modem, wireless router, and computer; 2) Turn on the modem, wait two minutes; 3) Turn on the wireless router and wait 1 minute; 4) Turn on the computer.

Make sure the Ethernet cables are securely plugged in.

• The Internet status light on the wireless router will be lit if the Ethernet cable to the wireless router from the modem is plugged in securely and the modem and wireless router are turned on.

• For each powered on computer connected to the wireless router with a securely plugged in Ethernet cable, the corresponding wireless router LAN port status light will be lit. The label on the bottom of the wireless router identifies the number of each LAN port.

Make sure the wireless settings in the computer and router match exactly.

The Wireless Network Name (SSID) and security settings of the router and wireless computer must match exactly.

Make sure the network settings of the computer are correct.

• LAN and wirelessly connected computers must be configured to obtain an IP address automatically via DHCP. Please see “Preparing a Computer for Network Access” in

Appendix B or the animated tutorials on the CD for help with this.

• Some cable modem ISPs require you to use the MAC address of the computer registered on the account. If so, in the Router MAC Address section of the Basic Settings menu, select Use this Computer’s MAC Address. The router will then capture and use the MAC address of the computer that you are now using. You must be u sing the computer that is registered with the ISP. Click Apply to save your settings. Restart the network in the correct sequence.

Check the router status lights to verify correct router operation.

• If the Power light does not turn solid green within 2 minutes after turning the router on, reset the router according to the instructions in “Restoring the Default Configuration and Password”

on page 7-7.

• If the Wireless light does not come on, verify that the wireless feature is turned on according to the instructions in “Understanding Wireless Settings” on page 4-4.

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Overview of How to Access the Wireless Router

The table below describes how you access the wireless router, depending on the state of the wireless router.

Table 3-1. Ways to access the router

Router State Access Options Description Factory Default

Note: The wireless

router is supplied in the factory default state. Also, the factory default state is restored when you use the factory reset button. See

“Restoring the Default Configuration and Password” on page 7-7 for more

information on this feature.

Configuration Settings Have Been Applied

Automatic Access via the Smart Wizard Configuration Assistant

Manually enter a URL to bypass the Smart Wizard Configuration Assistant

Enter the standard URL to access the wireless router

Enter the IP address

wireless

of the

to access the

router

wireless router.

Any time a Web browser is opened on any computer connected to the wireless router, the wireless router will automatically connect to that browser and display the Configuration Assistant welcome page.

There is no need to enter the wireless router URL in the browser, or provide the login user name and password.

You can bypass the Smart Wizard Configuration Assistant feature by typing

http://www.routerlogin.com/basicsetting.htm

in the browser address bar. You may be prompted for a user name and password. The user name is admin and the default password is password.

This will enable you to manually configure the wireless router even when it is in the factory default state. When manually configuring the router, you must complete the configuration by clicking Apply when finished entering your settings. If you do not do so, a browser on any computer connected to the router will automatically display the router's Configuration Assistant Welcome page rather than the browser’s home page.

Connect to the wireless router by typing either of these URLs in the address field of your browser, then click Enter:

• http://www.routerlogin.net

• http://www.routerlogin.com The wireless router will prompt you to enter the user name of

admin and the password. The default password is password.

Connect to the wireless router by typing the IP address of the wireless router in the address field of your browser, then click Enter. 192.168.1.1 is the default IP address of the wireless router. The wireless router will prompt you to enter the user name of admin and the password. The default password is password.

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How to Log On to the Wireless Router After Configuration Settings Have Been Applied

1. Connect to the wireless router by typing http://www.routerlogin.net in the address field of your browser, then click Enter.

Figure 3-3

2. For security reasons, the router has its own user name and password. When prompted, enter

admin for the router user name and password for the router password, both in lower case

letters. To change the password, see “Changing the Administrator Password” on page 6-9. Note: The router user name and password are not the same as any user name or password you

may use to log in to your Internet connection.

Figure 3-4

Once you have entered your user name and password, your Web browser should find the WPN824 router and display the home page as shown below.

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Figure 3-5

The browser will then display the WPN824 settings home page. Click the Yes button to check for firmware updates, or the No button to use the firmware already

loaded in the router. When the wireless router is connected to the Internet, click the Knowledge Base or the

Documentation link under the Web Support menu to view support information or the documentation for the wireless router.

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If you do not click Logout, the wireless router will wait 5 minutes after there is no activity before it automatically logs you out.

How to Bypass the Configuration Assistant

1. When the wireless route r is in the factory default state, you can bypass the configuration assistant and directly configure your router by powering off your modem and using your browser to navigate to http://www.routerlogin.com/basicsetting.htm.

You may be prompted for a user name and password. If so, the user name is admin and the password, in the factory default state, is password.

2. The browser will then display the WPN824 settings home page shown in Figure 3-6 on page

3-9.

If you do not click Logout, the wireless router will wait 5 minutes after there is no activity before it automatically logs you out.

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How to Manually Configure Your Internet Connection

You can manually configure your router using the Basic Settings menu, shown below, or you can allow the Setup Wizard to determine your configuration as described in the previous section.

ISP Does Not Require Login

ISP Does Require Login

Figure 3-6

You can manually configure the router using the Basic Settings menu shown in Figure 3-6 using these steps:

1. Connect to the wireless router by typing http://www.routerlogin.net in the address field of your browser, then click Enter.

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2. For security reasons, the wireless router has its own user name and password. When prompted,

admin for the router user name and password for the router password, both in lower

enter case letters.

3. Click Basic Settings under the Setup heading on the main menu.

4. If your Internet connection does not require a login, click No at the top of the Basic Settings

menu and fill in the settings according to the instructions below. If your Internet connection does require a login, click Yes, and skip to step 5.

a. Enter your Account Name (may also be called Host Name) and Domain Name.

These parameters may be necessary to access your ISP’s services such as mail or news servers.

b. Internet IP Address:

If your ISP has assigned you a permanent, fixed (static) IP address for your computer, select Use Static IP Address. Enter the IP address that your ISP assigned. Also enter the IP subnet mask and the Gateway IP address. The Gateway is the ISP’s router to which your router will connect.

c. Domain Name Server (DNS) Address:

If you know that your ISP does not automatically transmit DNS addresses to the router during login, select Use These DNS Servers and enter the IP address of your ISP’s Primary DNS Server. If a Secondary DNS Server address is available, enter it also.

Note: If you enter an address here, restart the computers on your network so that

these settings take effect.

d. Router’s MAC Address:

This section determines the Ethernet MAC address the router will use on the Internet port. Some ISPs will register the Ethernet MAC address of the network interface card in your computer when your account is first opened. They will then only accept traffic from the MAC address of that computer. This feature allows your router to masquerade as that computer by “cloning” its MAC address.

To change the MAC address, select Use Computer MAC address. The router will then capture and use the MAC address of the computer that you are now using. You must be using the one computer that is allowed by the ISP. Or, select Use this MAC address and type it in here.

e. Click Apply to save your settings.

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5. If your Internet connection does require a login, fill in the settings according to the instructions below. Select Yes if you normally must launch a login program such as Enternet or W inPOET in order to access the Internet.

Note: After you finish setting up your router, you will no longer need to launch the

ISP’s login program on your computer in order to access the Internet. When you start an Internet application, your router will automatically log you in.

a. Select your Internet service provider from the drop-down list.

Figure 3-7

Note: Not all ISPs are listed here. The ones on this list have special requirements.

b. The screen will change according to the ISP settings requirements of the ISP you select. c. Fill in the parameters for your Internet service provider. d. Click Apply to save your set tings. Click the Test button to verify you have Internet access.

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Using the Smart Setup Wizard

You can use the Smart Setup Wizard to assist with manual configuration or to verify the Internet connection. The Smart Setup Wizard is not the same as the Smart Wizard configuration assistant (as illustrated in Figure 3-1) that only appears when the router is in its factory default state. After you configure the wireless router, the Smart Wizard configuration assistant will not appear again.

To use the Smart Setup Wizard to assist with manual configuration or to verify the Internet connection settings, follow this procedure:

1. Connect to the wireless router by typing http://www.routerlogin.net in the address field of your browser, then click Enter.

2. For security reasons, the router has its own user name and password. When prompted, enter

admin for the router user name and password for the router password, both in lower case

letters. To change the password, see “Changing the Administrator Password” on page 6-9.

Note: The router user name and password are not the same as any user name or

password you may use to log in to your Internet connection.

Once you have entered your user name and password, your Web browser should find the WPN824 router and display the home page as shown in Figure 3-5 on page 3-7.

3. Click Setup Wizard on the upper left of the main menu.

4. Click Next to proceed. Input your ISP settings, as needed.

5. At the end of the Setup Wizard, click the Test button to verify your Internet connection. If you

have trouble connecting to the Internet, use “Troubleshooting Tips” on page 3-4 to correct basic problems, or see Chapter 7, “Troubleshooting”.

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NETGEAR Product Registration, Support, and Documentation

Register your product at http://www.NETGEAR.com/register. Registration is required before you can use our telephone support service.

Product updates and Web support are always available by going to:

http://kbserver.netgear.com/products/WPN824.asp

Documentation is available on the CD and at

http://kbserver.netgear.com/documentation/WPN824.asp

When the wireless router is connected to the Internet, click the Knowledge Base or the Documentation link under the Web Support menu to view support information or the

documentation for the wireless router.

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Chapter 4

Wireless Configuration

This chapter describes how to configure the wireless features of your WPN824 router. In planning your wireless network, you should consider the level of security required. You should also select the physical placement of your firewall in order to maximize the network speed. For further information on wireless networking, see “Wireless Communications” in Appendix B.

Observing Performance, Placement, and Range Guidelines

The operating distance or range of your wireless connection can vary significantly bas ed on the physical placement of the wireless firewall. The latency, data throughput performance, and notebook power consumption of wireless adapters also vary depending on your configuration choices.

Note: Failure to follow these guidelines can result in significant performance degradation

or inability to wirelessly connect to the router. For complete range and performance specifications, please see Appendix A, “Technical Specifications”.

For best results, place your firewall:

• Near the center of the area in which your computers operates.

• In an elevated location such as a high shelf where the wirelessly connected computers have line-of-sight access (even if through walls).

• Away from sources of interference, such as computers, microwaves, and 2.4 GHz cordless phones.

• Away from large metal surfaces.

The time it takes to establish a wireless connection can vary depending on both your security settings and placement. Wired Equivalent Privacy (WEP) connections can take slightly longer to establish. Also, WEP and Wi-Fi Protected Access, Pre-Shared Key (WPA-PSK and WPA2-PSK) encryption can consume more battery power on a notebook computer.

When used on a metallic surface, oriented vertically to ensure proper operation:

Wireless Configuration 4-1

Multiple Input, Multiple Output (MIMO) units must be

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Figure 4-1

Implementing Appropriate Wireless Security

Note: Indoors, computers can connect over 802.11b/g wireless networks at ranges of up

to 300 feet. Such distances can allow for others outside of your immediate area to access your network.

Unlike wired network data, your wireless data transmissions can be received well beyond your walls by anyone with a compatible adapter. For this reason, use the security features of your wireless equipment. The WPN824 router provides highly effective security features which are covered in detail in this chapter. Deploy the security features appropriate to your needs.

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There are several ways you can enhance the security of your wireless network:

• Restrict access based on MAC address. You can restrict access to only trusted computers so that unknown computers cannot wirelessly connect to the WPN824. MAC address filtering adds an obstacle against unwanted access to your network, but the data broadcast over the wireless link is fully exposed.

• Turn off the broadcast of the Wireless Network Name SSID. If you disable broadcast of the SSID, only devices that have the correct SSID can connect. This nullifies the wireless network ‘discovery’ feature of some products such as Windows XP, but the data is still fully exposed to a determined snoop using specialized test equipment like wireless sniffers.

• WEP. Provides data security. WEP Shared Key authentication and WEP data encryption will block all but the most determined eavesdropper.

• WPA-PSK and WPA2-PSK. Provides strong data security. WPA-PSK and WPA2-PSK will block eavesdropping. Because these are new standards, wireless device driver and software availability may be limited.

• Turn off the wireless LAN. If you disable the wireless LAN, wireless devices cannot communicate with the router at all. You might choose to turn off the wireless LAN when you are away and others on the network all use wired connections.

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Understanding Wireless Settings

T o configure the W ireless settings of your firewall, click the Wireless link in the main menu of the browser interface. The Wireless Settings menu appears, as shown below.

Figure 4-3

• Name (SSID). The SSID is also known as the wireless network name. Enter a value of up to 32 alphanumeric characters. In a setting where there is more than one wireless network, different wireless network names provide a means for separating the traffic. Any device you want to participate in a particular wireless network will need to use this SSID for that network. The WPN824 default SSID is: NETGEAR.

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• Region. This field identifies the region where the WPN824 can be used. It may not be legal to operate the wireless features of the wireless router in a region other than one of those identified in this field.

Note: The region selection feature may not be available in all countries.

• Channel. This field determines which operating frequency is used. It should not be necessary to change the wireless channel unless you notice interference problems with another nearby access point. For more information on the wireless channel frequencies, please see “Wireless

Communications” in Appendix B.

• Mode. This field determines which data communications protocol to use. You can select “g only”, “b only”, or “g and b”. The “g only” option dedicates the WPN824 to communicating with the higher bandwidth 802.11g wireless devices exclusively. “b only” dedicates the WPN824 to communicating with the lower bandwidth 802.11b wireless devices exclusively. The “g and b” mode provides backward compatibility with the slower 802.11b wireless devices while still enabling 802.11g communicatio ns.

• Security Options. These options are the wireless security features you can enable. The table below identifies the various basic wireless security options. A full explanation of these standards is available in “Wireless Communications” in Appendix B.

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Table 4-1. Basic Wireless Security Options

Field Description Automatic

WEP WEP offers the following options:

WPA-PSK WPA2-PSK

No wireless security.

• Open System With Open Network Authentication and 64- or 128-bit WEP Data Encryption, the WPN824 does perform 64- or 128-bit data encryption but does not perform any authentication.

• Shared Key Shared Key authentication encrypts the SSID and data. Choose the Encryption Strength (64- or 128-bit data encryption). Manually enter the key values or enter a word or group of printable ch aracters in the Passphrase box. Manually entered keys are case sensitive but passphrase characters are not case sensitive. Note: Not all wireless adapter configuration utilities support passphrase key generation.

•Auto The router automatically detects whether Open System or Shared Key are being used.

WPA-Pre-shared Key does perform authentication. WPA-PSK uses TKIP (Temporal Key Integrity Protocol) data encryption and WPA2-PSK uses AES (Advanced Encryption S tandard) data encryption. Both dynamically change the encryption keys, making them nearly impossible to circumvent. Enter a word or group of printable characters in the Passphrase box. These characters are case sensitive. Note: Not all wireless adapter configuration utilities support WPA. Furthermore, client software is required on the client. Windows XP Service Pack 2 and Windows XP Service Pack 1 with the WPA patch do include the client software that supports WPA. Nevertheless, the wireless adapter hardware and driver must also support WPA.

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To configure the advanced wireless settings of your firewall, click the Wireless Setup link in the Advanced section of the main menu of the browser interface. The Advanced Wireless Settings menu appears, as shown below.

Figure 4-4

• Enable Wireless Router Radio. If you disable the wireless router radio, wireless devices

cannot connect to the WPN824.

• Enable SSID Broadcast. If you disable broadcast of the SSID, only devices that have the

correct SSID can connect. Disabling SSID broadcast nullifies the wireless network ‘discovery’ feature of some products such as Windows XP.

• 108 Mbps Settings. For best performance, leave these at their default settings.

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• Wireless Card Access List. When the Trusted PCs Only radio button is selected, the

WPN824 checks the MAC address of the wireless station and only allows connections to computers identified on the trusted computers list.

Note: The Fragmentation Threshold, CTS/RTS Threshold, and Preamble Mode

options are reserved for wireless testing and advanced configuration only. Do not change these settings.

Information to Gather Before Changing Basic Wireless Settings

Before customizing your wireless settings, print this form and record the following information. If you are working with an existing wireless network, the person who set up or is responsible for the network must provide this information. Otherwise, you must choose the settings for your wireless network. Either way, record the settings for your wireless network in the spaces below.

• Wireless Network Name (SSID): ______________________________

The SSID identifies the wireless network. You can use up to 32 alphanumeric characters. The SSID is case sensitive. The SSID in the wireless adapter card must match the SSID of the wireless router. In some configuration utilities (such as in Windows XP), the term “wireless network name” is used instead of SSID.

• If WEP Authentication is Used, circle one: Open System, Shared Key, or Auto.

Note: If you select Shared Key, the other devices in the network will not connect

unless they are set to Shared Key as well and are configured with the correct key.

– WEP Encryption key size. Choose one: 64-bit or 128-bit. Again, the encryption key size

must be the same for the wireless adapters and the wireless router.

– Data Encryption (WEP) Keys. There are two methods for creating WEP data encryption

keys. Whichever method you use, record the key values in the spaces below.

• Passphrase method. ___________________________ __ _

These characters are case

sensitive. Enter a word or group of printable characters and click the Generate Keys button. Not all wireless devices support the passphrase method.

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• Manual method. These values are not case sensitive. For 64-bit WEP, enter 10 hex

digits (any combination of 0-9 or a-f). For 128-bit WEP, enter 26 hex digits. Key 1: ___________________________________ Key 2: ___________________________________ Key 3: ___________________________________ Key 4: ___________________________________

• If WPA-PSK or WPA2-PSK Authentication is Used:

– Passphrase: ___________________________ ___

These characters are case sensitive. Enter a word or group of printable characters. When you use WPA-PSK, the other devices in the network will not connect unless they are set to WP A-PSK as well and are configured with the correct Passphrase. Similarly, when you use WPA2-PSK, the other devices in the network will not connect unless they are set to WPA2-PSK and are configured with the correct Passphrase.

Use the procedures described in the following sections to configure the WPN824. Store this information in a safe place.

Default Factory Settings

When you first receive your WPN824, the default factory settings are in effect as shown below. You can restore these defaults with the Factory Default Restore button on the rear panel. After you install the WPN824 router, use the procedures below to customize any of the settings to better meet your networking needs.

FEATURE DEFAULT FACTORY SETTINGS

Wireless Router Radio Disabled

Wireless Access List (MAC Filtering) All wireless stati on s allowed

SSID broadcast Enabled

SSID NETGEAR

802.11b/g RF Channel 11 Mode Auto 108

Authentication Type Automatic

WEP Disabled

DHCP Server Enabled

DHCP range 192.168.1.2 to 192.168.1.254

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How to Set Up and Test Basic Wireless Connectivity

Note: If you use a wireless computer to configure WPA settings, you will be disconnected

when you click Apply. Reconfigure your wireless adapter to match the new settings or access the wireless router from a wired computer to make any further changes.

Follow the instructions below to set up and test basic wireless connectivity. Once you have established basic wireless connectivity , you can enable security settings appropriate to your needs.

1. Log in to the WPN824 firewall at its default LAN address of http://www.routerlogin.net (or

http://192.168.1.1) with its default user name of admin and default password of password, or

using whatever LAN address and password you have set up.

2. Click Wireless Settings in the main menu of the WPN824 firewall.

Figure 4-5

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3. Choose a suitable descriptive name for the wireless network name (SSID). In the SSID box,

enter a value of up to 32 alphanumeric characters. The default SSID is NETGEAR.

Note: The SSID is case sensitive; NETGEAR is not the same as nETgear. Also, the

SSID of any wireless access adapters must match the SSID you configure in the RangeMax Wireless Router WPN824. If they do not match, you will not get a wireless connection to the WPN824.

4. Set the Region. Select the region in which the wireless inte rface will operate.

5. Set the Channel. The default channel is 11.

This field determines which operating frequency to use. It should not be necessary to change the wireless channel unless you notice interference problems with another nearby wireless router or access point. Select a channel that is not being used by any other wireless networks within several hundred feet of your firewall. For more information on the wireless channel frequencies please see “Wireless Communications” in Appendix B.

6. For initial configuration and testing, leave the Wireless Card Access List set to “Everyone”

and the Encryption Strength set to “Disabled”.

7. Click Apply to save your changes.

Note: If you are configuring the firewall from a wireless computer and you change

the firewall’s SSID, channel, or security settings, you will lose your wireless connection when you click Apply. You must then change the wireless settings of your computer to match the firewall’s new settings.

8. Configure and test your computers for wireless connectivity.

Program the wireless adapter of your computers to have the same SSID and channel that you configured in the router. Check that they have a wireless link and are able to obtain an IP address by DHCP from the firewall.

Warning: The Network Name (SSID) is case sensitive. If NETGEAR is the

Network Name (SSID) in your wireless router, you must enter NETGEAR in your computer's wireless settings. Typing nETgear will not work.

Once your computers have basic wireless connectivity to the firewall, you can configure the advanced wireless security functions of the firewall.

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How to Configure WEP Wireless Security

To configure WEP data encryption, follow these steps:

Note: If you use a wireless computer to configure WEP settings, you will be disconnected

when you click Apply. You must then either configure your wireless adapter to match the wireless router WEP settings or access the wireless router from a wired computer to make any further changes.

1. Log in to the WPN824 firewall at its default LAN address of http://www.routerlogin.net with its default user name of admin and default password of password, or using whatever LAN address and password you have set up.

2. Click Wireless Settings in the main menu of the WPN824 firewall.

3. From the Security Options menu, select WEP. The WEP options display.

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4. Select the Authentication Type and Encryption Strength from the drop-down lists.

Figure 4-6

5. You can manually or automatically program the four data encryption keys. These values must be identical on all computers and Access Points in your network.

• Automatic—enter a word or group of printable characters in the Passphrase box and click

the Generate button. The passphrase is case sensitive; NETGEAR is not the same as nETgear. The four key boxes are automatically populated with key values.

• Manual—enter ten hexadecimal digits (any combination of 0-9, a-f, or A-F). These entries

are not case sensitive; AA is the same as aa. Select which of the four keys to activate.

Please see “Wireless Communications” in Appendix B for a full explanation of each of these options, as defined by the IEEE 802.11 wireless communication standard.

6. Click Apply to save your settings.

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How to Configure WPA-PSK or WPA2-PSK Wireless Security

Note: Not all wireless adapters support WPA. Furthermore, client software is also

required. Windows XP and Windows 2000 with Service Pack 3 do include WPA support. Nevertheless, the wireless adapter hardware and driver must also support WPA. For instructions on configuring wireless computers or PDAs (Personal Digital Assistants) for WPA-PSK security, consult the documentation for the product you are using.

To configure WPA-PSK, follow these steps:

1. Click Wireless Settings in the Setup section of the main menu and select one of the WPAPSK or WPA2-PSK options for the Security Type. The third option (WPA-PSK [TKIP] + WP2-PSK [AES]) is the most flexible, since it allows clients using either WPA-PSK or WPA2-PSK.

Figure 4-7

2. Enter a word or group of 8-63 printable characters in the Passphrase box.

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3. Click Apply to save your settings.

Note: If you use a wireless computer to configure WPA-PSK or WPA2-PSK settings, you

will be disconnected when you click Apply. You must then either configure your wireless adapter to match the wireless router WPA settings or access the wireless router from a wired computer to make any further changes.

How to Restrict Wireless Access by MAC Address

To restrict access based on MAC addresses, follow these steps:

Note: When configuring the firewall from a wireless computer whose MAC address

is not in the Trusted PC list, if you select Turn Access Control On, you will lose your wireless connection when you click on Apply. You must then access the wireless router from a wired computer or from a wireless computer which is on the access control list to make any further changes.

2. Click Wireless Settings in the Advanced section of the main menu of the WPN824 firewall.

3. From the Wireless Settings menu, click Setup Access List to display the Wireless Access

menu shown below.

Figure 4-8

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4. Select the Turn Access Control On check box.

5. Click Add to add a wireless device to the wireless access control list. The Wireless Card

Access Setup dialog displays.

Figure 4-9

6. In the Available Wireless Cards list, either select from the list of available wireless cards the WPN824 has found in your area, or enter the MAC address and device name for a device you plan to use. You can usually find the MAC address printed on the wireless adapter.

Note: You can copy and paste the MAC addresses from the router’s Attached Devices

menu into the MAC Address box of this menu. To do this, co nfigure each wireless computer to obtain a wireless link to the firewall. The computer should then appear in the Attached Devices menu.

7. Click Add to add this wireless device to the Wireless Card Access List. The screen changes back to the list screen.

8. Repeat step 5 to step 7 for each additional device you wish to add to the list.

9. Be sure to click Apply to save your Wireless Card Access List settings.

Now, only devices on this list will be allowed to wirelessly connect to the WPN824.

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Chapter 5

Content Filtering

This chapter describes how to use the content filtering features of the RangeMax Wireless Router WPN824 to protect your network. These features can be found by clicking on the Content Filtering heading in the main menu of the browser interface.

Content Filtering Overview

The RangeMax Wireless Router WPN824 provides you with Web content filtering options, plus browser activity reporting and instant alerts via e-mail. Parents and network administrators can establish restricted access policies based on time of day, Web addresses and Web address keywords. You can also block Internet access by applications and services, such as chat or games.

To configure these features of your router, click on the subheadings under the Content Filtering heading in the main menu of the browser interface. The subheadings are described below:

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Blocking Access to Internet Sites

The WPN824 router allows you to restrict access based on Web addresses and Web address keywords. Up to 255 entries are supported in the Keyword list. The Block Sites menu is shown in the figure below:

Figure 5-1

T o enable keyword blocking, select either Per Schedule or Always, then click Apply. If you want to block by schedule, be sure that a time period is specified in the Schedule menu (see “Scheduling

When Blocking Will Be Enforced” on page 5-5).

To add a keyword or domain, type it in the Keyword box, click Add Keyword, then click Apply. To delete a keyword or domain, select it from the list, click Delete Keyword, then click Apply. Keyword application examples:

• If the keyword “XXX” is specified, the URL <http://www .badstuff.com/xxx.html> is blocked.

• If the keyword “.com” is specified, only Web sites with other domain suffixes (such as .edu or .gov) can be viewed.

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• If you wish to block all Internet browsing access during a scheduled period , enter the keyword “.” and set the schedule in the Schedule menu.

To spec ify a Trusted User, enter that computer’s IP address in the Trusted User box and click Apply.

You may specify one Trusted User , which is a computer that will be exempt from blocking and logging. Since the Trusted User will be identified by an IP address, you should configure that computer with a fixed IP address.

Blocking Access to Internet Services

The WPN824 router allows you to block the use of certain Internet services by computers on your network. This is called service blocking or port filtering. The Block Services menu is shown below:

Figure 5-2

Services are functions performed by server computers at the request of client computers. For example, Web servers serve Web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on your network sends a request for service to a server computer on the Internet, the requested service is identified by a service or port number. This number appears as the destination port number in the transmitted IP packets. For example, a packet that is sent with destination port number 80 is an HTTP (Web server) request.

T o enable service blocking, select either Per Schedule or Always, then click Apply. If you want to block by schedule, be sure that a time period is specified in the Schedule menu (see “Scheduling

When Blocking Will Be Enforced” on page 5-5).

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To spec ify a service for blocking, click Add. The Block Services Setup menu appears, as shown below:

Figure 5-3

From the Service Type list, select the application or service to be allowed or blocked. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.

Configuring a User Defined Service

To define a service, first you must determine which port number or range of numbers is used by the application. The service numbers for many common protocols are defined by the Internet Engineering Task Force (IETF) and published in RFC1700, “Assigned Numbers”. Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application. This information can usually be determined by contacting the publisher of the application or from user groups of newsgroups.

Enter the Starting Port and Ending Port numbers. If the applicatio n uses a single port number , enter that number in both boxes.

If you know that the application uses either TCP or UDP , select the appropriate protocol. If you are not sure, select Both.

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Configuring Service Blocking by IP Address Range

Under “Filter Services For”, you can block the specified service for a single computer, a range of computers (having consecutive IP addresses), or all computers on your network.

Scheduling When Blocking Will Be Enforced

The WPN824 router allows you to specify when blocking will be enforced. The Schedule menu is shown below:

Figure 5-4

Use this schedule for blocking content.

1. Days to Block. Select the days to block by checking the appropriate boxes. Select Every day to check the boxes for all days.

2. Time of Day to Block. Select a start and end time in 24-hour format. Select All Day for 24 hour blocking.

3. Click Apply to save your settings.

4. Be sure to select your Time Zone in the E-mail menu. For details, see “Configuring E-Mail

Alert and Web Access Log Notifications” on page 5-14

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Trend Micro Home Network Security

You can enable Home Network Security from the Security Service menu if you did not do so when you originally set up your router. Home routers provide an enhanced Internet experience, but the likelihood of attacks also increases. Trend Micro Home Network Security addresses the security needs of computers accessing the Internet via home routers.

Note: The RangeMax Wireless Router WPN824 supports Home Network Security. To take advantage of this feature you must register an account with Trend Micro. For more information, see the Home Network Security Quick Start Guide on the NETGEAR Resource CD, or go to http://www.trendmicro.com/offers/netgear. The Trend Micro software requires Microsoft Internet Explorer 5.5 or higher.

To begin using Home Network Security, configure the Security Service and Parental Controls menus on your WPN824 router. Each screen has a GUI button to click that will take you to the Trend Micro Web site to open your Trend Micro account.

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Security Service Settings

Click Security Service under Content Filtering on the main menu to display the Security Service Settings menu shown below:

Click this banner to install the Trend Micro dashboard and

set up your Trend Micro account.

Figure 5-5

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To install Home Network Security, click the Trend Micro banner and then follow the on-screen instructions. For assistance, see the Home Network Security Quick Start Guide included on the NETGEAR Resource CD. (You can download this document and the Home Network Security User’s Guide at http://www.trendmicro.com/en/support/tmss/netgear.)

1. Enable Trend Micr o Security Services. Select this check box and then click Apply to enable the Security Service features on this page (automatic updates and Client Virus Protection Status information).

2. Automatically check for update components. Select this check box to automatically check for updates to Trend Micro scanning components. Choose the desired checking interval from the list, and then click Apply.

Tip: If your ISP bills by the amount of time or traffic you use, set the update

frequency to once a day.

3. Client Virus Protection Status. Provides information on all computers on your network. – IP Address: the computer’s IP address – Computer Name: the name of the computer (as shown in Control Panel > System) – Antivirus Software: the type of antivirus software installed on the computer – Virus Def. File Version: the version of the virus pattern file in use by the antivirus

software

– Scan Engine Version: the version of the scan engine in use by the antivirus software – Status: indicates if the virus pattern file or scan engine require updating (if no recognized

antivirus software is found, the status is “Potential Threat”)

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Parental Controls Settings

Click Parental Controls under Content Filtering on the main menu to display the Trend Micro Parental Controls menu shown below:

Click this banner to install the Trend Micro dashboard and set up your Trend Micro account.

Figure 5-6

To enable Parental Controls:

1. Click Always to turn on Parental Controls all the time.

2. Click Never to turn off Parental Controls.

3. Click Per Schedule to turn on Parental Controls at the times specified on the Schedule page.

Note: After changing Parental Controls settings, click Apply to save changes.

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Selecting the Parental Controls Mode

• Click Use General Controls to select General mode. In General mode, one access profile applies to all users.

• Click Use Per-User Controls to select Per-User mode. In Per-User mode, each user has an individual access profile.

Note: When in Per-User mode, everyone accessing the Internet through the router is

required to log in.

Configuring General Mode

1. Type a password in the Parental Controls Bypass Password box, re-enter it in the Confirm password box, and then click Apply. This password allows users to access pages that are blocked by Parental Controls.

2. Select the access profile that will apply to all users, as follows:

• To select a predefined profile, click Apply Profile and then choose a profile from the list.

• To create a custom profile, click Use Custom Settings and then select the check boxes as

desired. (For additional choices, click Mor e Categories).

• To allow unrestricted Internet access, click No Restrictions.

3. Click Apply.

Configuring Per-User Mode

The User Account Information table in Per-User mode shows each user’s name, access profile, and status. Users with Active status can access the Internet sites permitted by their access profiles. Users with Inactive status cannot log in and cannot access any Interne t si tes.

To add a new user:

1. Click Add. Type the new user’s login name and password, and then re-enter the password in the Confirm password box.

2. Select the new user’s status. To allow Internet access, click Active. To completely disable the user’s Internet access, click Inactive.

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3. Select the access profile for this user, as follows:

• To select a predefined profile, click Apply Profile and then choose a profile from the list.

• To create a custom profile, click Use Custom Settings and then select the check boxes as

desired. (For additional choices, click Mor e Categories.)

• To allow unrestricted Internet access, click No Restrictions.

4. Click Apply.

To change a user’s account information:

1. Select the user’s name in the User Account Information table and then click Edit.

2. Make the desired changes, and then click Apply.

To delete a user, select the user’s name in the User Account Information table and then click Delete.

Parental Controls Logs

Click Parental Controls Logs to view attempts to access restricted sites, and actual accesses.

Blocking criteria for potentially offensive categories

Trend Micro has defined twelve potentially of fensive categories of Web sites. The blocking criteria for each category are as follows:

• Adult/Mature Content. Sites that contain material of an adult nature but without excessive violence, sexual content, or nudity. These sites may include profane or vulgar content not appropriate for children.

• Alcohol/Tobacco. Sites that promote or sell alcohol and tobacco products. Includes sites that glamorize or otherwise encourage alcohol or tobacco use. Does not include sites that sell alcohol or tobacco as a subset of another business.

• Gambling. Sites where users can place bets or participate in betting pools (including lotteries) online. Also includes sites that provide information, assistance, recommendations, or training on placing bets or participating in games of chance. Does not include sites that sell gamblingrelated products or machines. Also does not include offline casino and hotel sites, unless meeting one of the foregoing criteria).

• Hacking/Proxy Avoidance. Sites providing information on illegal or questionable access to, or use of, communications equipment and software, or that provide information on how to bypass proxy server features or gain unauthorized access to URLs.

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• Illegal Drugs. Sites that promote, offer, sell, supply, or advocate the illegal use, cultivation, manufacture, or distribution of drugs, pharmace uticals, intoxicati ng plants and chemicals, and related paraphernalia.

• Illegal/Questionable. Sites that advocate or advise on performing illegal acts such as service theft, evading law enforcement, fraud, bur glary techniques, and plagiarism. Also includes sites that provide or sell questionable educational materials, such as term papers.

• Intimate Apparel/Swimsuit. Sites that contain images of swimsuits, intimate apparel, or other suggestive clothing. Does not include sites selling undergarments as a subset of another business.

• Nudity. Sites containing nude or seminude depictions of the human bod y. Such depictions need not be sexual in intent or effect. May include sites containing nude paintings or photo galleries of an artistic nature. This category includes nudist or naturist sites.

• Pornography. Sites that contain sexually explicit material.

• Sex Education. Sites that provide information (sometimes graphic) on reproduction, sexual development, safe sex practices, sexuality, birth control, and sexual development. Also includes sites that offer tips for better sex as well as products used for sexual enhancement.

• Violence/Hate/Racism. Sites depicting or advocating physical harm to people or property. Includes sites that convey hostility or aggression toward, or the denigration of, an individual or group on the basis of race, religion, gender, nationality, ethnic origin, and so forth.

• Weapons. Site s that sell, review, or describe guns, knives, martial arts devices, and related accessories. Does not include sites that promote weapons collecting, or groups that either support or oppose weapons ownership.

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Viewing Logs of Web Access or Attempted Web Access

The log is a detailed record of which Web sites you have accessed or attempted to access. Up to 128 entries are stored in the log. Log entries will only appear when keyword blocking is enabled, and no log entries will be made for the Trusted User. An example is shown below:

Figure 5-7

Log entries are described in the table below.

Table 5-1. Log entry descriptions

Field Description

Date and Time The date and time the log entry was recorded. Source IP The IP address of the initiating device for this log entry. Action This field displays whether the access was blocked or allowed. Target address The name or IP address of the Web site or newsgroup visited or

attempted to access.

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Log action buttons are described in the table below:

Table 5-2. Log action buttons

Field Description

Refresh Click this button to refresh the log screen. Clear Log Click this button to clear the log entries. Send Log Click this button to E-mail the log immediately.

Configuring E-Mail Alert and Web Access Log Notifications

In order to receive logs and alerts by E-mail, you must provide your E-mail information in the Email menu, shown below:

Figure 5-8

• Turn E-mail notification on. Check this box if you wish to receive e-mail logs and alerts from the router.

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• Your outgoing mail server. Enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com). You

may be able to find this information in the configuration menu of your E-mail program. If you leave this box blank, log and alert messages will not be sent via E-mail.

• Send to this E-mail address. Enter the e-mail address to which logs and alerts are sent. This e-mail address will also be used

as the From address. If you leave this box blank, log and alert messages will not be sent via email.

You can automatically send logs to the specified E-mail address with these options:

• Send alert immediately. Check this box if you would like immediate notification of attempted access to a blocked site.

• Send logs according to this schedule. Specifies how often to send the logs: Hourly, Daily, Weekly, or When Full. – Day for sending log

Specifies which day of the week to send the log. Relevant when the log is sent weekly or daily.

– Time for sending log

Specifies the time of day to send the log. Relevant when the log is sent daily or weekly.

If the Weekly, Daily or Hourly option is selected and the log fills up before the specified period, the log is automatically E-mailed to the specified e-mail address. After the log is sent, the log is cleared from the router’s memory. If the router cannot e-mail the log file, the log buffer may fill up. In this case, the router overwrites the log and discards its contents.

The WPN824 router uses the Network Time Protocol (NTP) to obtain the current time and date from one of several Network Time Servers on the Internet. In order to localize the time for your log entries, you must specify your Time Zone:

•Time Zone. Select your local time zone. This setting will be used for the blocking schedule and for time-

stamping log entries.

• Automatically Adjust for Daylight Savings Time. Select this box if your time zone is currently under daylight savings time.

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Chapter 6

Maintenance

This chapter describes how to use the maintenance features of your RangeMax Wireless Router WPN824. These features can be found under the Maintenance heading in the main menu of the browser interface.

Viewing Wireless Router Status Information

The Router Status menu provides status and usage information. From the main menu of the browser interface, click Maintenance, then select Router Status to view the Router Status screen, shown below.

Figure 6-1

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This screen shows the following parameters:

Table 6-1. Wireless Router Status Fields

Field Description

Account Name This field displays the Host Name assigned to the router. Hardware Version This is the version of the router hardware. Firmware Version This is the version of the current software the router is using. This will

change if you upgrade your router.

Internet Port These parameters apply to the Internet (WAN) port of the router.

MAC Address This field displays the Media Access Control address, the physical

address, being used by the Internet (WAN) port of the router.

IP Address This field displays the IP address being used by the Internet (WAN) port

of the router. If no address is shown, or is 0.0.0.0, the router cannot connect to the Internet.

DHCP If set to None, the router is configured to use a fixed IP address on the

WAN. If set to DHCP Client, the router is configured to obtain an IP address dynamically from the ISP.

IP Subnet Mask This field displays the IP Subnet Mask being used by the Internet (WAN)

port of the router. For an explanation of subnet masks and subnet addressing, see “Internet Networking and TCP/IP Addressing” in

Appendix B.

Domain Name Server This field displays the Domain Name Server (DNS) addresses being

used by the router. A DNS translates human-language URLs, such as http://www.netgear.com, into IP addresses.

LAN Port These parameters apply to the Local (LAN) port of the router.

MAC Address This field displays the Media Access Control address, the physical

address, being used by the LAN port of the router.

IP Address This field displays the IP address being used by the Local (LAN) port of

the router. The default is 192.168.1.1

DHCP Identifies if the router’s built-in DHCP server is active for the LAN-

attached devices.

IP Subnet Mask This field displays the IP Subnet Mask being used by the Local (LAN)

port of the router. The default is 255.255.255.0

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Table 6-1. Wireless Router Status Fields

Field Description

Wireless Port These parameters apply to the Wireless port of the router.

Name (SSID) This field displays the wireless network name (SSID) being used by the

wireless port of the router. The default is NETGEAR.

Region This field displays the geographic region where the router being used. It

may be illegal to use the wireless features of the router in some parts of the world.

Channel Identifies the channel of the wireless port being used. See “Wireless

Communications” in Appendix B for the frequencies used on each

channel.

Mode Indicates the router communication mode: 802.11g and 802.1 1b,

802.1 1g only, 802.11b only, 108 Mbps only, or Auto 108 Mbps.

Wireless AP Indicates if the Access Point feature of the Router is enabled. If not

enabled, the Wireless LED on the front panel will be off.

Broadcast Name Indicates if the router is broadcasting its SSID.

Click on the Connection Status button to display the connection status, as shown below.

Figure 6-2

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This screen shows the following statistics:.

Table 6-2: Connection Status Items

Item Description

IP Address The WAN (Internet) IP Address assigned to the router. Subnet Mask The WAN (Internet) Subnet Mask assigned to the router. Default Gateway The WAN (Internet) default gateway the router communicates with. DHCP Server The IP address of the DHCP server which provided the IP configuration addresses. DNS Server The IP address of the DNS server which provides network name to IP address

translation. Lease Obtained When the DHCP lease was obtained. Lease Expires When the DHCP lease was expires. Release Click the Release button to release the DHCP lease. Renew Click the Renew button to renew the DHCP lease.

Click on the Show Statistics button to display router usage statistics, as shown below.

Figure 6-3

This screen shows the following statistics:

Table 6-3: Router Statistics Items

Item Description

System Up Time The amount of time since the router was last restarted. Port The statistics for the WAN (Internet) and LAN (local) ports. For each port, the screen

displays:

Status The link status of the port.

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Table 6-3: Router Statistics Items (continued)

Item Description

TxPkts The number of packets transmitted on this port since reset or manual clear. RxPkts The number of packets received on this port since reset or manual clear. Collisions The number of collisions on this port since reset or manual clear. Tx B/s The current transmission (outbound) bandwidth used on the WAN and LAN ports. Rx B/s The current reception (inbound) bandwidth used on the WAN and LAN ports. Up Time The time elapsed since this port acquired the link.

Poll Interval Specifies the intervals at which the statistics are updated in this window. Click on Stop

to freeze the display. Set Interval Enter a time and click the Set Interval button to set the polling frequency. Stop Click the Stop button to freeze the polling information.

Viewing a List of Attached Devices

The Attached Devices menu contains a table of all IP devices that the router has discovered on the local network. From the main menu of the browser interface, under the Maintenance heading, select Attached Devices to view the table as shown below.

Figure 6-4

For each device, the table shows the IP address, Device Name (if available), and Ethernet MAC address. To force the router to look for attached devices, click the Refresh button.

Note: If the router is rebooted, the table data is lost until the router rediscovers the

devices.

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Configuration File Management

The configuration settings of the WPN824 router are stored within the router in a configuration file. This file can be saved (backed up) to a user’s computer, retrieved (restored) from the user’s computer, or cleared to factory default settings.

From the main menu of the browser interface, under the Maintenance heading, select Backup Settings to display the menu shown below.

Figure 6-5

Three options are available, and are described in the following sections.

Backing Up and Restoring the Configuration

The backup and restore options in the Settings Backup menu allow you to save and retrieve a file containing your router’s configuration settings.

To save your settings, click the Back Up button. Your browser will extract the configuration file from the router and will prompt you for a location on your computer to store the file. You can give the file a meaningful name at this time, such as pacbell.cfg.

To restore your settings from a saved configuration file, enter the full path to the file on your computer or click the Browse button to browse to the file. When you have located it, click the

Restore button to send the file to the router. The router will then reboot automatically.

Warning: Do not interrupt the reboot process.

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Erasing the Configuration

It is sometimes desirable to restore the router to the original default settings. This can be done using the Erase function, which will restore all factory settings. After an erase, the router’s user name will be admin, the password will be password, the LAN IP address will be 192.168.1.1, and the router's DHCP server will be enabled.

To era se the configuration, click the Erase button. To restore the factory default configuration settings without knowing the login password or IP

address, you must use the Default Reset button on the rear panel of the router. See “Restoring the

Default Configuration and Password” on page 7-7.

Upgrading the Router Software

Tip: To ensure you are always using the latest firmware, enable the Firmware Upgrade

Assistant feature so that the router will automatically detect a new version of the firmware on the Internet and alert you to its availability.

This screen appears at login unless you check Do Not Display This Message Again and click Yes.

Figure 6-6

Tip: Before upgrading the router software, use the router backup menu to save your

configuration settings. Any router upgrade will revert the router settings back to the factory defaults. After completing the upgrade, you can restore your settings from the backup.

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The routing software of the WPN824 router is stored in FLASH memory, and can be upgraded as new software is released by NETGEAR. Upgrade files can be downloaded from the NETGEAR W eb site. If the upgrade file is compressed (.ZIP file ), you must first extract the file before sending it to the router. The upgrade file can be sent to the router using your browser.

Note: The Web browser used to upload new firmwa re into the WPN824 router must

support HTTP uploads. NETGEAR recommends using Microsoft Internet Explorer or Netscape Navigator 3.0 or above.

From the main menu of the browser interface, under the Maintenance heading, select Router Upgrade to display the menu shown below.

Figure 6-7

To upload new firmware:

1. Download and unzip (if the download file is a .zip file) the new software file from NETGEAR.

2. In the Router Upgrade menu, click the Browse button and browse to the location of the

upgrade file.

3. Click Upload.

Warning: When uploading software to the WPN824 router, it is important not to

interrupt the W eb browser by closing the window, clicking a link, or loading a

new page. If the browser is interrupted, it may corrupt the software. When the

upload is complete, your router will automatically restart. The upgrade

process will typically take about one minute.

In some cases, you may need to reconfigure the router after upgrading.

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Changing the Administrator Password

Tip: Before changing the router password, use the router backup utility to save your

configuration settings. If after changing the password, you forget the new password you assigned, you will have to reset the router back to the factory defaults to be able to log in using the default password of password. This means you will have to restore all the router configuration settings. If you ever have to reset the router back to the factory defaults, you can restore your settings from the backup.

The default password for the router’s Web Configuration Manager is password. NETGEAR recommends that you change this password to a more secure password.

From the main menu of the browser interface, under the Maintenance heading, select Set Password to bring up the menu shown below.

Figure 6-8

To change the password, first enter the old password, then enter the new password twice. Click Apply.

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Chapter 7

Troubleshooting

This chapter gives information about troubleshooting your RangeMax Wireless Router WPN824. After each problem description, instructions are provided to help you diagnose and solve the problem.

Basic Functioning

After you turn on power to the router, the following sequence of events should occur:

1. When power is first applied, verify that the Power light is on.

2. After approximately 10 seconds, verify that: a. The power light is solid green. b. The LAN port lights are lit for any local ports that are connected. c. The Internet port light is lit. d. A port light is lit, to indicate a link has been established to the connected device. If a LAN

port is connected to a 100 Mbps device, verify that the port’s light is green. If the port is connected to a 10 Mbps device, the light will be amber.

If any of the above conditions does not occur, see the appropriate following section.

Power Light Not On

If the Power and other lights are off when your router is turned on:

• Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet.

• Check that you are using the 12V DC 1A power adapter NETGEAR supplies for this product.

If the error persists, you have a hardware problem and should contact technical support.

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Lights Never Turn Off

When the router is turned on, the lights turns on for about 10 seconds and then turn off. If all the lights stay on, there is a fault within the router.

If all lights are still on one minute after power up:

• Cycle the power to see if the router recovers.

• Clear the router’s configuration to factory defaults. This will set the router’s IP address to

192.168.1.1. This procedure is explained in “Restoring the Default Configuration and

Password” on page 7-7.

If the error persists, you might have a hardware problem and should contact technical support.

LAN or WAN Port Lights Not On

If either the LAN lights or Internet light are not lit when the Ethernet connection is made, check the following:

• Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation.

• Make sure that power is turned on to the connected hub or workstation.

• Be sure you are using the correct cable: — When connecting the router’s Internet port to a cable or DSL modem, use the cable that

was supplied with the cable or DSL modem. This cable could be a standard straightthrough Ethernet cable or an Ethernet crossover cable.

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Troubleshooting the Web Configuration Interface

If you are unable to access the router’s Web Configuration interface from a computer on your local network, check the following:

• Check the Ethernet connection between the computer and the router as described in the previous section.

• Make sure your computer’s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address should be in the range of

192.168.1.2 to 192.168.1.254. For instructions, see “Preparing a Computer for Network

Access” in Appendix B to configure your computer.

Note: If your computer’ s IP address is shown as 169.25 4.x.x: recent versions of Windows

and Mac OS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the 169.254.x.x subnet. If your IP address is in this range, check the connection from the computer to the router and reboot your computer.

• If your router’s IP address has been changed and you do not know the current IP address, clear the router’s configuration to factory defaults. This will set the router’s IP address to

192.168.1.1. This procedure is explained in “Restoring the Default Configuration and

Password” on page 7-7.

• Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure the Java applet is loaded.

• Try quitting the browser and launching it again.

• Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that CAPS LOCK is off when entering this information.

If the router does not save changes you have made in the Web Configuration Interface, check the following:

• When entering configuration settings, be sure to click the Apply button before moving to another menu or tab, or your changes are lost.

• Click the Refresh or Reload button in the Web browser. The changes may have occurred, but the Web browser may be caching the old configuration.

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Troubleshooting the ISP Connection

If your router is unable to access the Internet, you should first determine whether the router is able to obtain a WAN IP address from the ISP. Unless you have been assigned a static IP address, your router must request an IP address from the ISP. You can determine whether the request was successful using the Web Configura t ion Manager.

To check the WAN IP address:

1. Launch your browser and select an external site such as www.netgear.com.

2. Access the main menu of the router’s configuration at http://www.routerlogin.net.

3. Under the Maintenance heading, select Router Status.

4. Check that an IP address is shown for the WAN Port. If 0.0.0.0 is shown, your router has not

obtained an IP address from your ISP.

If your router is unable to obtain an IP address from the ISP, you may need to force your cable or DSL modem to recognize your new router by performing the following procedure:

1. Turn off power to the cable or DSL modem.

2. Turn off power to your router.

3. Wait five minutes and reapply power to the cable or DSL modem.

4. When the modem’s lights indicate that it has reacquired sync with the ISP, reapply power to

your router.

5. Then restart your computer.

If your router is still unable to obtain an IP address from the ISP, the problem may be one of the following:

• Your ISP may require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.

• If your ISP requires a login, you may have incorrectly set the login name and password.

• Your ISP may check for your computer's host name. Assign the computer Host Name of your ISP account as the Account Name in the Basic Settings menu.

• Your ISP only allows one Ethernet MAC address to connect to Internet, and may check for your computer’s MAC address. In this case:

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Inform your ISP that you have bought a new network device, and ask them to use the router’s MAC address.

OR Configure your router to spoof your computer’s MAC address. This can be done in the Basic

Settings menu. For more information, see “How to Bypass the Configuration Assistant” on

page 3-8.

If your router can obtain an IP address, but your computer is unable to load any Web pages from the Internet:

• Your computer may not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses)

to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, reboot your computer and verify the DNS address as described in “Preparing a Computer for

Network Access” in Appendix B. Alternatively, you may configure your computer manually

with DNS addresses, as explained in your operating system documentation.

• Your computer may not have the router configured as its TCP/IP gateway. If your computer obtains its information from the router by DHCP, reboot the computer and

verify the gateway address as described in “Preparing a Computer for Network Access” in

Appendix B.

Troubleshooting a TCP/IP Network Using a Ping Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made very easy by using the ping utility in your computer or workstation.

Testing the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up correctly.

To ping the router from a computer running Windows 95 or later:

1. From the Windows toolbar, click on the Start button and select Run.

2. In the field provided, type Ping followed by the IP address of the router, as in this example:

ping 192.168.1.1

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3. Click OK. You should see a message like this one:

Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you could have one of the following problems:

• Wrong physical connections.

— Make sure the LAN port LED is on. If the LED is off, follow the instructions in “LAN

or WAN Port Lights Not On” on page 7-2.

— Check that the corresponding Link LEDs are on for your network interface card and

for the hub ports (if any) that are connected to your workstation and router.

• Wrong network configuration.

— Verify that the Ethernet card driver software and TCP/IP software are both installed

and configured on your computer or workstation.

— Verify that the IP address for your router and your workstation are correct and that the

addresses are on the same subnet.

Testing the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your computer to a remote device. From the Windows run menu, type:

PING -n 10 <IP address>

where <IP address> is the IP address of a remote device such as your ISP’s DNS server. If the path is functioning correctly , repli es like those shown in the preceding section are displayed.

If you do not receive replies:

• Check that your computer has the IP address of your router listed as the default gateway . If the IP configuration of your computer is assigned by DHCP, this information will not be visible in your computer’s Network Control Panel. Verify that the IP address of the router is listed as the default gateway as described in “Preparing a Computer for Network Access” in Appendix B.

• Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device.

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• Check that your cable or DSL modem is connected and functioning.

• If your ISP assigned a host name to your computer, enter that host name as the Account Name in the Basic Settings menu.

• Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by only allowing traffic from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If this is the case, you must configure your router to “clone” or “spoof” the MAC address from the authorized computer. For more information, see

“How to Bypass the Configuration Assistant” on page 3-8.

Restoring the Default Configuration and Password

This section explains how to restore the factory default configuration settings, changing the router’s administration password to password and the IP address to 192.168.1.1. You can erase the current configuration and restore factory defaults in two ways:

• Use the Erase function of the router (see “Erasing the Configuration” on page 6-7).

• Use the Default Reset button on the rear panel of the router. Use this method for cases when the administration password or IP address is not known.

To restore the factory default configuration settings without knowing the administration password or IP address, you must use the Default Reset button on the rear panel of the router.

1. Press and hold the Default Reset button until the test light blinks on (about 10 seconds).

2. Release the Default Reset button and wait for the router to reboot.

If the wireless router fails to restart or the power light continues to blink or turns solid amber, the unit may be defective. If the error persists, you might have a hardware problem and should contact technical support.

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Problems with Date and Time

The E-mail menu in the Content Filtering section displays the current date and time of day. The WPN824 router uses the Network Time Protocol (NTP) to obtain the current time from one of several Network Time Servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include:

• Date shown is January 1, 2000. Cause: the router has not yet successfully rea ched a Network Time Server. Check that your Internet access settings are configured correctly. If you have just completed configuring the router , wait at least five minutes and check the date and time again.

• Time is off by one hour. Cause: the router does not automatically sense Daylight Savings Time. In the E-mail menu, check or clear the box marked “Adjust fo r Daylig ht Sav ings Time”.

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Chapter 8

Advanced Configuration of the Router

This chapter describes how to configure the advanced features of your RangeMax Wireless Router WPN824. These features can be found under the Advanced heading in the main menu of the browser interface.

Note: If you are unfamiliar with networking and routing, see “Wireless

Communications” in Appendix B to become more familiar with the terms and

procedures used in this chapter.

Configuring Advanced Wireless Settings

Click on Wireless Settings under the Advanced heading in the main menu to display the Advanced Wireless Settings screen:

Figure 8-1

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Warning: The Wireless Router is already configured with the optimum settings. Do not

alter these settings unless directed by NETGEAR support. Incorrect settings may disable the Wireless Router unexpectedly.

Program the advanced wireless settings as follows:

• Enable Wireless Router Radio—the Wireless Router Radio in this router can be enabled or disabled to allow wireless access. The wireless icon on the front of the router will also display the current status of the Wireless Access Point to let you know if it is disabled or enabled. If enabled, wireless stations will be able to access the Internet. If disabled, wireless stations will not be able to access the Internet.

• Enable SSID Broadcast—if enabled, the Wireless Router SSID will broadcast its name (SSID) to all Wireless S tations. Stations which have no SSID (or a "null" value) can then adopt the correct SSID for connections to this Access Point.

• Fragmentation Threshold, CTS/RTS Threshold, Preamble Mode—settings reserved for wireless testing and advanced configuration only. Do not change these settings.

• 108 Mbps Settings – Disable Advanced 108Mbps Features—if disabled, the W ireless Router will disable data

compression, packet bursting and large frame support.

– Enable eXtended Range (XR) Feature—technology that provides significantly longer

range than basic 802.11 by maintaining connectivity when signals are made faint by passing through dense walls, floors, or other barriers. XR products require no additional configuration by end-users and are fully interoperable with standard 802.11 technologies.

• Wireless Card Access List—by default, any wireless computer that is configured with the correct SSID will be allowed access to your wireless network. For increased security, you can restrict access to the wireless network to only allow specific computers based on their MAC addresses.

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Wireless Card Access List

The Wireless Card Access Setup page displays a list of wireless computers that will be allowed to connect to the router based on their MAC addresses. These wireless computers must also have the correct SSID and security settings configured on the Wireless Settings page to access the wireless network.

From the Advanced Wireless Settings menu, click the Setup Access List button to display the Wireless Card Access List menu:

Figure 8-2

Program the wireless card access list as follows:

1. Turn access control on: a. Click Turn Access Control On check box to enable the restricting of wireless computers

by their MAC addresses.

b. Click the Apply button to save changes and return to the Wireless Settings page.

Note: If Turn Access Control On is enabled and the Access Control List is blank;

then no wireless computers will be able to connect to your wireless network.

2. Set up the access control list: a. Click the Add button to go to the Wireless Card Access Setup menu (see Figure 8-3 ). This

menu displays a list of currently active wireless cards and their Ethernet MAC addresses.

b. If the desired computer appears in the list, you can click the radio button of that computer

to capture its MAC address; otherwise, you can manually enter the MAC address of the authorized computer. The MAC address can usually be found on the bottom of the wireless device.

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c. If no Device Name appears, you can type a descriptive name for the computer that you are

adding.

d. When you have finished entering the MAC address, return to the Wireless Access List

menu by clicking the Add button.

e. Repeat steps a - d for each wireless computer. f. Click the Turn Access Control On box to enable Access Control. g. Click the Apply button to save changes and return to the Wireless Settings page.

Wireless Card Access Setup

Click Add on the Wireless Card Access List menu (see “Wireless Card Access List” on page 8-3) to display the Wireless Card Access Setup screen.

Figure 8-3

Program the Wireless Card Access Setup menu as follows:

• Available Wireless Cards—the Available Wireless Cards list displays any available wireless computers and their MAC addresses.

If the wireless computer appears in the Available Wireless Cards list, you can click on the radio button of that computer to capture its MAC address. If your wireless computer is not displayed, make sure that the computer is configured correctly, and then click on the Refresh button to update the available list of wireless computers. If the wireless computer is still not displayed, then follow the instructions below on how to manually setup the wireless computer's MAC address.

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• Wireless Card Entry—if no wireless computers appear in the Available Wireless Cards list, you can manually enter the Device Name and MAC address of the authorized wireless computer.

Note: The MAC address is a twelve character key containing the characters 0-9, A-F

only and separated by colons (for example, 00:09:AB:CD:EF:01) that can usually be found on the bottom of the wireless device.

Configuring Port Triggering and Port Forwarding

Port triggering is an advanced feature that can be used to easily enable gaming and other Internet applications. Port forwarding is typically used to enable similar functionality, but it is static and has some limitations.

Note: If you use applications such as multi-player gaming, peer-to-peer connections, real

time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable UPnP according to the instructions at

“Using Universal Plug and Play (UPnP)” on page 8-22.

Port triggering opens an incoming port temporarily and does not require the server on the Internet to track your IP address if it is changed by DHCP, for example.

Port triggering monitors outbound traffic. When the router detects traffic on the specified outbound port, it remembers the IP address of the computer that sent the data and triggers the incoming port. Incoming traffic on the triggered port is then forwarded to the triggering computer.

Using the Port Triggering page, you can make local computers or servers available to the Internet for different services (for example, FTP or HTTP), to play Internet games (like Quake III), or to use Internet applications (like CUseeMe).

Port forwarding is designed for FTP, Web Server or other server-based services. Once port forwarding is set up, requests from the Internet will be forwarded to the proper server. In contrast, port triggering will only allow requests from the Internet after a designated port is 'triggered'. Port triggering applies to chat and Internet games.

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Figure 8-4

Note: If the Disable Port Triggering box is checked after configuring po rt triggering, port

triggering will be disabled. However, any port triggering configuration information you added to the router will be retained even though it will not be used.

• Port Triggering Timeout—enter a value up to 9999 minutes. The Port Triggering Timeout value controls the inactivity timer for the designated inbound port(s). The inb ound port (s) wi ll be closed when the inactivity timer expires.

• For Internet Games or Applications—before starting, you need to know which service, application or game you will be configuring. You will also need to have the outbound port (triggering port) address for this game or application.

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Follow these steps to set up a computer to play Internet games or use Internet applications:

1. Click Add Service.

Figure 8-5

2. Enter a service name in the Service Name box.

3. Under Service User, selecting Any (default) will allow this service to be used by everyone in

your network. Otherwise, select Single address and enter the IP address of one computer to restrict the service to a particular computer.

4. Select the Service Type.

5. Enter the outbound port number in Triggering Port box.

6. Enter the inbound connection port information such as Connection Type, Starting Port and

Ending Port boxes. This information can be obtained from the game or applications manual or the product’s support Web site.

7. Click Apply to save your changes.

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Configuring Port Forwarding to Local Servers

Although the router causes your entire local network to appear as a single machine to the Internet, you can make a local server (for example, a W eb server or game server) visible and available to the Internet. This is done using the Port Forwarding menu. From the main menu of the browser interface, under Advanced, click Port Forwarding to view the port forwarding menu, shown below.

Figure 8-6

Use the Port Forwarding menu to configure the router to forward incoming protocols to computers on your local network. In addition to servers for specific applications, you can also specify a Default DMZ Server to which all other incoming protocols are forwarded. The DMZ Server is configured in the WAN Setup menu as discussed in “Configuring the WAN Setup Options” on

page 8-11.

Before starting, you will need to determine which type of service, application or game you will provide and the IP address of the computer that will provide each service. Be sure the computer’s IP address never changes.

Note: To assure that the same computer always has the same IP address, use the reserved

IP address feature of your WPN824 router. See “Using Address Reservation” on

page 8-15 for instructions on how to use reserved IP addresses.

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To configure port forwarding to a local server:

1. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see the following section, Adding a Custom Service.

2. Enter the IP address of the local server in the corresponding Server IP Address box.

3. Click the Add button.

Adding a Custom Service

To define a service, game or application that does not appear in the Services Name list, you must determine what port numbers the service uses. For this information, you may need to contact the manufacturer of the program that you wish to use. When you have the port number informatio n, follow these steps:

1. Click the Add Custom Service button.

Figure 8-7

2. Type the service name in the Service Name box.

3. Type the beginning port number in the Starting Port box.

• If the application uses only a single port, type the same port number in the Ending Port

box.

• If the application uses a range of ports, type the ending port number of the range in the

Ending Port box.

4. Type the IP address of the computer in the Server IP Address box.

5. Click Apply to save your changes.

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Editing or Deleting a Port Forwarding Entry

To edit or delete a Port Forw arding entry, follow these steps.

1. In the table, select the button next to the service name.

2. Click the Edit Servic e or Delete Service button.

Local Web and FTP Server Example

If a local computer with a private IP address of 192.168.1.33 acts as a Web and FTP server, configure the Ports menu to forward HTTP (port 80) and FTP (port 21) to local address

192.168.1.33.

In order for a remote user to access this server from the Internet, the remote user must know the IP address that has been assigned by your ISP. If this address is 172.16.1.23, for example, an Internet user can access your Web server by directing the browser to http://172.16.1.23. The assigned IP address can be found in the Router Status menu, where it is shown as the WAN IP Address.

Some considerations for this application are:

• If your account’s IP address is assigned dynamically by your ISP, the IP address may change periodically as the DHCP lease expires.

• If the IP address of the local computer is assigned by DHCP , it may change when the computer is rebooted. To avoid this, you can manually configure the computer to use a fixed address.

• Local computers must access the local server using the computers’ local LAN address (192.168.1.33 in this example). Attempts by local computers to access the server using the external IP address (172.16.1.23 in this example) will fail.

Multiple Computers for Internet Gaming

To set up an additional computer to play Half Life, KALI or Quake III:

1. Click the button of an unused port in the table.

2. Select the game again from the Services list.

3. Change the beginning port number in the Start Port box.

For these games, use the supplied number in the default list and add +1 for each additional computer. For example, if you have already configured one computer to play Hexen II (using port 26900), the second computer's port number would be 26901, and the third computer would be 26902.

4. Type the same port number in the End Port box that you typed in the Start Port box.

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5. Type the IP address of the additional computer in the Server IP Address box.

6. Click Apply.

Some online games and videoconferencing applications are incompatible with Network Address Translation (NAT). The WPN824 router is programmed to recognize some of these applications and to work properly with them, but there are other applications that may not function well. In some cases, one local computer can run the application properly if that computer’s IP address is entered as the default in the Port Forwarding / Port Triggering menu. If one local compu ter acts as a game or videoconferencing host, enter its IP address as the default.

Configuring the WAN Setup Options

The WAN Setup options let you configure a DMZ server, change the MTU size and enable the wireless router to respond to a Ping on the WAN port. These options are discussed below.

Figure 8-8

Connecting Automatically, as Required

Normally, this option should be checked to enable it. An Internet connection will be made automatically after each timeout, whenever Internet-bound traffic is detected. This provides connection on demand and is potentially cost-saving in places where Internet services charge by the minute, for example in some regions of Europe.

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If disabled, you must connect manually:

1. Click the Router Status link under the Maintenance section of the main menu.

2. Click the Connection Status button to display the Connection Status screen.

3. Click the Renew button to manually renew the connection. This connection will stay up all the

time without timeouts.

Disabling the SPI Firewall

The SPI (Stateful Inspection) Firewall protects your LAN against Denial of Service attacks. This should only be disabled in special circumstances.

Setting Up a Default DMZ Server

The default DMZ server feature is helpful when using some online games and videoconferencin g applications that are incompatible with NAT. The router is programmed to recognize some of these applications and to work properly with them, but there are other applications that may not function well. In some cases, one local computer can run the application properly if that computer’s IP address is entered as the default DMZ server.

Note: DMZ servers pose a security risk. A computer designated as the default DMZ

server loses much of the protection of the firewall, and is exposed to exploits from the Internet. If compromised, the DMZ server can be used to attack your network.

Incoming traffic from the Internet is normally discarded by the router unless the traffic is a response to one of your local computers or a service that you have configured in the Port Forwarding / Port Triggering menu. Instead of discarding this traffic, you can have it forwarded to one computer on your network. This computer is called the Default DMZ Server.

The WAN Setup menu lets you configure a Default DMZ Server. To as sign a computer or server to be a Default DMZ server, follow these steps:

1. Click the WAN Setup link in the Advanced section of the main menu.

2. Type the IP address for that server and select the “Default DMZ Server” check box.

3. Click Apply.

To remove the DMZ server, perform steps 1-3 above, but clear the “Default DMZ Server” checkbox in step 2.

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Responding to a Ping on the Internet WAN Port

If you want the router to respond to a 'ping' from the Internet, click the Respond to Ping on Internet WAN Port check box. This should only be used as a diagnostic tool, since it allows your

router to be discovered. Do not check this box unless you have a specific reason to do so.

Setting the MTU Size

The normal MTU (Maximum Transmit Unit) value for most Ethernet networks is 1500 Bytes, 1492 Bytes for PPPoE connections, or 1436 for PP TP connections. For some ISPs you may need to reduce the MTU. However, this is rarely required, and should not be done unless you are sure it is necessary for your ISP connection.

Any packets sent through the router that are larger than the configured MTU size will be repackaged into smaller packets to meet the MTU requirement. To change the MTU size:

1. Under MTU Size, enter a new size betwee n 64 and 1500.

2. Click Apply to save the new configuration.

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Netgear WPN824 installation guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Audience, Scope, Conventions, and Formats

How to Use This Manual

How to Print this Manual

Key Features

RangeMax™ Multi-In, Multi-Out (MIMO) Technology

802.11g Wireless Networking

A Powerful, True Firewall with Content Filtering

Security

Autosensing Ethernet Connections with Auto Uplink

Extensive Protocol Support

Easy Installation and Management

Maintenance and Support

NETGEAR Related Products

Package Contents

The Router’s Front Panel

The Router’s Rear Panel

A Road Map for ‘How to Get There From Here’

Prepare to Install Your Wireless Router

First, Use the Smart Wizard to Configure the Wireless Router

Now, Set Up a Computer for Wireless Connectivity

Troubleshooting Tips

Overview of How to Access the Wireless Router

How to Bypass the Configuration Assistant

How to Manually Configure Your Internet Connection

Using the Smart Setup Wizard

NETGEAR Product Registration, Support, and Documentation

Observing Performance, Placement, and Range Guidelines

Implementing Appropriate Wireless Security

Understanding Wireless Settings

Information to Gather Before Changing Basic Wireless Settings

Default Factory Settings

How to Set Up and Test Basic Wireless Connectivity

How to Configure WEP Wireless Security

How to Configure WPA-PSK or WPA2-PSK Wireless Security

How to Restrict Wireless Access by MAC Address

Content Filtering Overview

Blocking Access to Internet Sites

Blocking Access to Internet Services

Configuring a User Defined Service

Configuring Service Blocking by IP Address Range

Scheduling When Blocking Will Be Enforced

Trend Micro Home Network Security

Security Service Settings

Parental Controls Settings

Viewing Logs of Web Access or Attempted Web Access

Configuring E-Mail Alert and Web Access Log Notifications

Viewing Wireless Router Status Information

Viewing a List of Attached Devices

Configuration File Management

Backing Up and Restoring the Configuration

Erasing the Configuration

Upgrading the Router Software

Changing the Administrator Password

Basic Functioning

Power Light Not On

Lights Never Turn Off

LAN or WAN Port Lights Not On

Troubleshooting the Web Configuration Interface

Troubleshooting the ISP Connection

Troubleshooting a TCP/IP Network Using a Ping Utility

Testing the LAN Path to Your Router

Testing the Path from Your Computer to a Remote Device

Restoring the Default Configuration and Password

Problems with Date and Time

Configuring Advanced Wireless Settings

Wireless Card Access List

Wireless Card Access Setup

Configuring Port Triggering and Port Forwarding

Configuring Port Forwarding to Local Servers

Adding a Custom Service

Editing or Deleting a Port Forwarding Entry

Local Web and FTP Server Example

Multiple Computers for Internet Gaming

Configuring the WAN Setup Options

Connecting Automatically, as Required