Netgear WNR2000v3, WNR1500 Owner's Manual
NETGEAR genie Apps
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
August 2012
202-10933-04
v1.0
NETGEAR genie Apps
Support
Thank you for choosing NETGEAR. T o register your product, get the latest product updates, get support online, or
for more information about the topics covered in this manual, visit the Support website at
http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/app/answers/detail/a_id/984.
Trademarks
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NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. Other brand and product names are registered trademarks or trademarks of their respective
holders. © NETGEAR, Inc. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means without the written permission of NETGEAR, Inc.
Statement of Conditions
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes
to the products described in this document without notice. NETGEAR does not assume any liability that may occur
due to the use, or application of, the product(s) or circuit layout(s) described herein.
2
Contents
Chapter 1 Getting Started
Chapter 2 NETGEAR genie Mobile Apps
Install Mobile Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Install Desktop Apps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Connect to Your Home Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Mobile App Dashboard (Home Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Information Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Guest Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
My Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Play and Control Media Files on Your Mobile Device . . . . . . . . . . . . . .17
Media Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Chapter 3 NETGEAR genie Desktop Apps
Desktop App Dashboard (Home Screen). . . . . . . . . . . . . . . . . . . . . . . . . .22
Log In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Fix an Internet Connection Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
WiFi Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
WiFi Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
ReadySHARE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Guest Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Router Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
ReadySHARE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
AirPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Network Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
3
1. Getting Started
Download and install genie apps
1
NETGEAR provides free desktop and mobile genie apps that let you manage your router. This
manual guides you through the installation and setup procedures for both types of genie apps.
This chapter covers the following topics:
• Install Mobile Apps
• Install Desktop Apps
To find out which desktop and mobile platforms are supported, get the downloads, or get a list of
routers that support the genie apps, visit the NETGEAR genie website at
http://www.netgear.com/genie.
4
NETGEAR genie Apps
Android AppiPad App iPhone App
Install Mobile Apps
The mobile apps run on smart devices like phones and tablets. You can see which smart
devices are currently supported by visiting the NETGEAR genie web page.
You can use the genie mobile app to do the following:
• Man
• V
• Set up
• Use th
• With
age WiFi settings and guest access for your home network.
iew a map of your network.
or manage Parental Controls.
e traffic meter to check your Internet usage.
My Media, play media on devices on your network.
Note: To use a mobile app, you need a Wi-Fi conne
iPad to your NETGEAR home network.
To use iTunes to install the app on your iPhone or iPad:
1. Open
2. T
the App Store and search for NETGEAR genie.
ap the Free App button.
After you log in, the app downloads.
3. Go back to the
home screen.
The genie mobile app is in one of the home screens.
ap the genie app icon to open the genie mobile app.
4. T
To install the Android genie app:
ction from your phone or
1. Open
2. T
3. T
Google Play and search for NEGEAR genie.
ap the Download button.
ap the Accept & download button to accept any terms.
The genie mobile app is located under Apps in the home screen.
ap the genie icon to open the genie mobile app.
4. T
Note: You can also use the following QR codes to ge
directly:
Getting Started
t to the app stores
5
NETGEAR genie Apps
NETGEAR genie icon
(green lantern)
Install Desktop Apps
The desktop apps run on Windows XP SP3, Vista, Win7, Win8, and Mac OS 10.6 or later.
You can use the genie desktop apps to do the following:
• Auto
• Get ea
matically repair common wireless network problems.
sy access to router features like Parental Controls, guest access, broadband
usage meter, speed test, AirPrint compatibility, and more.
• Use
the network map to see all devices on your home network.
Note: To manage your router settings with genie app, you might need to
upda
te to new router firmware when it is available.
To download the desktop apps:
1. Go
to the NETGEAR genie web page at www.NETGEAR.com/genie.
2. Click the appropriate Download button.
When you download and install the genie app, it st art s automatically. If you want to use genie
app later
To prevent your desktop app from starting when your computer reboots:
1. Right-click th
2. Select Set
3. Clear the
To use genie app to manage a router:
1. Connect a co
, click the icon on your desktop or in the Windows taskbar.
e genie app icon in your system tray.
tings.
Enable Autostart check box.
mputer to your NETGEAR router with an Ethernet cable (wired) or
wirelessly.
2. Double-click the gen
ie app icon on your desktop to display the genie app screen. See
Chapter 3, NETGEAR genie Desktop Apps.
Getting Started
6
2. NETGEAR genie Mobile Apps
Manage your home network with a smart device
This chapter contains the following sections:
• Connect to Your Home Network
• Mobile App Dashboard (Home Screen)
• Information Icon
• Wireless Settings
• Guest Access
• Network Map
• Parental Controls
• Traffic Meter
• My Media
2
7
NETGEAR genie Apps
Android router Login screen
iPhone router login screen
Connect to Your Home Network
This section explains how you can use your phone or iPad to join your home network over
WiFi. Once you join your home network, you can log into your NETGEAR router.
To join your wireless network and log in from your phone or iPad:
1. Op
2. Loca
3. Lau
en the app you use to manage your wireless connections.
te your home network and join it.
nch the genie mobile app and tap Login.
The router default user name is admin.
4. Enter
the router password.
The router default password is password, though you probably changed it to a more
secure password when you installed the router. The router password is case-sensitive.
ap OK for an Android p hone or Login for an iPhone or iPad.
5. T
The genie mobile app dashboard screen displays.
NETGEAR genie Mobile Apps
8
NETGEAR genie Apps
Log in to the router
Information about
genie mobile app
Phone status
Search NETGEAR
support
and the connected
router
Mobile App Dashboard (Home Screen)
When you launch the genie mobile app, it displays the dashboard screen.
Figure 1. genie mobile app dashboard
You can tap any of the six sections of the dashboard to navigate.
• W
ireless Settings. View or change the wireless settings for your router. See Wireless
Settings on p
• Gue
st Access. View or set up wireless guest access to your home network. See Guest
Access o
• Networ
age 11.
n page 12.
k Map. View network devices connected to your network. See Network Map on
page 13.
• Parent
inappropriate content. See Parental Controls on p
• T
network. See Traffic Meter on p
• My Media. Play media or share
home network. See My Media on p
al Controls. Manage Parental Controls to protect devices in your network from
age 14.
raffic Meter. View the Internet traffic or change the traffic meter setting on your home
age 15.
it between your mobile device and other devices on your
age 16.
NETGEAR genie Mobile Apps
9
NETGEAR genie Apps
Android phone
iPhone
Information Icon
To view genie mobile app and router information:
1. Tap the Information icon to display the following screen:
2. Tap the License button to display the end-user license agreement (EULA).
NETGEAR genie Mobile Apps
10
NETGEAR genie Apps
Wireless Settings
You can use this screen to view or change the wireless settings for your home network.
Note: If you change the router wireless settings, you and anyone else who
has joined the wireless network are disconnected from the network.
To view or change the wireless settings for your router:
ap Wireless Settings to go to the Settings screen:
1. T
You can use the Refresh button to update the screen at any time.
ap the settings that you want to change to go to detail screens.
2. T
• Name/SSID. The
• Channel.
the router selects the best channel for its wireless signal. You can select a specific
channel number.
• Key/Pas
security setting for the home network.
3. When you finish modifying the
The channel for the wireless signal. Usually, this field is set to Auto so that
sword. Go to the Wireless Security screen and view or change the wireless
name of the wireless network.
Name/SSID, Channel, or Key/Password setting, tap Save.
NETGEAR genie Mobile Apps
11
NETGEAR genie Apps
Guest Access
If your router supports a guest wireless network, you can view and change the settings. You
can even allow guest access for a specific length of time. A guest network allows others to
use your wireless router to access the Internet, but not content on other computers or devices
on the same network.
To set up guest access:
p Guest Access.
1. Ta
2. T
ap the ON/OFF button and turn on guest access to display the Guest Access settings.
You can use the Refresh button to update the screen at any time.
ap the guest access settings that you want to change to go to detail screens.
3. T
• Name/SS
• Key/Pa
security setting for the guest network.
• Ti
choose the number of hours, or set it for 1 Day or 1 Week.
4. Wh
en you finish, tap Save.
me Period. Tap the time period for the guest network. You can set it to Always,
ID. The name of the wireless guest network.
ssword. Go to the Guest Security screen and view or change the wireless
NETGEAR genie Mobile Apps
12
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