NETGEAR WNR2000v2 User Manual
Wireless-N 300 Router
Setup Manual
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134 USA
September 2009
208-10416-01
v1.0
©2009 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR and the NETGEAR logo are trademarks of NETGEAR. Inc. Microsoft, Windows, and Windows NT are
registered trademarks of Microsoft Corporation. Wi-Fi Protected Setup is a trademark of the Wi-Fi Alliance. Other
brand and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
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Contents
Wireless-N 300 Router Setup Manual
Getting to Know Your Wireless Router................................................................................1
Unpacking Your New Router .............................................................................................1
Hardware Features ............................................................................................................3
Front Panel ..................................................................................................................3
Back Panel ..................................................................................................................5
Router Label ................................................................................................................6
Positioning Your Wireless Router ......................................................................................6
Installing Your Wireless Router .........................................................................................7
Updating Your Router Firmware ........................................................................................8
Installing Your Router Using the Smart Wizard..................................................................9
Using the Smart Wizard .....................................................................................................9
Accessing Your Router After Installation .........................................................................11
Manually Installing Your Router.........................................................................................12
Connecting Your Wireless Router ...................................................................................13
Verifying Your Connection ...............................................................................................16
Setting Up Your Router for Internet Access ....................................................................17
Configuring Your Wireless Network...................................................................................21
Specifying Wireless Settings ...........................................................................................21
Setting Your SSID and Wireless Security Manually ..................................................21
Using Push 'N' Connect (WPS) to Configure Your Wireless Network .......................23
Testing Basic Wireless Connectivity ................................................................................26
Troubleshooting...................................................................................................................28
Basic Setup Checklist ......................................................................................................28
Checking Basic Router Functions ...................................................................................29
Troubleshooting Login Problems .....................................................................................31
Checking the Internet Service Connection ......................................................................32
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Obtaining an Internet IP Address ....................................................................................32
Troubleshooting PPPoE ............................................................................................33
Troubleshooting Internet Browsing ...........................................................................34
Using the Ping Utility to Troubleshoot .............................................................................34
Testing the Path from Your Computer to Your Router ..............................................34
Testing the Path from a Computer to the Internet .....................................................35
Technical Specifications.....................................................................................................36
Default Configuration Settings .........................................................................................36
Restoring the Default Password and Configuration Settings ...........................................38
Related Documents .............................................................................................................39
Registration and Certifications............................................................................................40
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Getting to Know Your Wireless Router
Congratulations on your purchase of a NETGEAR® high-speed wireless router, the Wireless-N
300 Router Model WNR2000v2.
Before you begin installing your router, check the package contents (see “Unpacking Your New
Router” on page 1). Become familiar with the front and back panels of your router—especially the
status lights—and the important information on the router label (see “Hardware Features” on
page 3). Then, read the section on “Positioning Your Wireless Router” on page 6 to ensure that
you have selected the best location to install your router.
Unpacking Your New Router
Your product package should contain the following items:
• The Wireless-N 300 Router
• A snap-on stand for your wireless router
• An AC power adapter (varies by region)
• A yellow Ethernet cable
• The Resource CD, which includes:
– The Smart Wizard Installation Assistant (Autorun.exe)
– A PDF version of this manual
– A link to the online documentation.
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the product for repair.
Getting to Know Your Wireless Router 1
To prepare your router for installation:
1. Carefully peel off the protective film covering both sides of your router (see Figure 1).
Figure 1
2. Set up your wireless router by inserting the tabs of the stand (supplied with your router) into
the slots on the bottom of your router as shown in Figure 2. Then, remove the protective film
covering the status light panel of the router.
Figure 2
3. Place your router in a suitable area for installation (near an AC power outlet and accessible to
the Ethernet cables for your wired computers).
To ensure proper heat dissipation and for router stability, it is important that you
connect the stand and place your router in an upright position.
Getting to Know Your Wireless Router 2
Hardware Features
Before you install and connect your router, take a moment to become familiar with the front and
back panels of the router—especially the status lights on the front panel.
Front Panel
The router front panel, shown in Figure 3, contains status lights. (For more information on
interpreting the status lights, see “Verifying Your Connection” on page 16 and “Checking Basic
Router Functions” on page 29.)
1
2
3
4
5
Figure 3
Getting to Know Your Wireless Router 3
You can use the status lights to verify various conditions.
Table 1. Status Light Descriptions
Label Activity Description
1. Power
2. Internet
3. Wireless
4. LAN
(Ports 1–4)
5. Push 'N'
Connect
Solid Amber
Solid Green
Fast blink–Green
Slow blink–Green
Off
Solid Amber
Solid Green
Blinking Green
Off
Solid Blue
Blinking Blue
Off
Solid Green
Blinking Green
Solid Amber
Blinking Amber
Off
Solid Green
Blinking Green
Off
The router is performing the power-on self-test diagnostic.
The power is on and the router is ready.
A software update is in progress.
Firmware is corrupted. See “Checking Basic Router Functions” on
page 29 for instructions on restoring your router firmware.
Power is not being supplied to the router.
No IP address acquired.
The wireless router has acquired an Internet address.
Data is being communicated with the Internet.
No Ethernet cable is connected to the modem.
The wireless interface is enabled.
Data is being communicated over the wireless network.
The wireless interface is turned off.
The local port is connected to a 100 Mbps device.
Data is being transmitted at 100 Mbps.
The local port is connected to a 10 Mbps device.
Data is being transmitted at 10 Mbps.
No link is detected on this port.
Indicates that wireless security (WEP, WPA-PSK, or WPA2-PSK) is
on.
WPS-capable device can associate with the router within 2 minutes.
No WPS connection exists.
Getting to Know Your Wireless Router 4
Back Panel
The router back panel, shown in Figure 4, contains port connections.
1
2
3
4
5
6
Figure 4
Viewed from top to bottom, the rear panel contains the following elements:
1. Wireless On/Off button.
2. Restore factory settings button. Press for approximately 5 seconds to reset the router to the
factory default settings.
3. Four Local Area Network (LAN) 10/100 Mbps Ethernet ports for connecting the router to
your local computers.
4. Internet/Wide Area Network (WAN) Ethernet port for connecting the router to a cable or DSL
modem.
5. Power on/off push-button.
6. AC power adapter outlet for connecting the power adapter.
Getting to Know Your Wireless Router 5
Router Label
The label on the back of the wireless router shows the router’s MAC address, serial number,
security PIN, and factory default login information.
1. The ports on the router are color-coded to distinguish your Internet port from the other four
ports that connect to the wired computer(s) on your Local Area Network (LAN).
Figure 5
Positioning Your Wireless Router
The wireless router lets you access your network from virtually anywhere within the operating
range of your wireless network. However, the operating distance or range of your wireless
connection can vary significantly depending on the physical placement of your router. For
example, the thickness and number of walls the wireless signal must pass through might limit the
range. For best results, place your router:
• Near the center of the area where your computers and other devices will operate, preferably
within line of sight to your wireless devices.
• Accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high shelf, keeping the number of walls and ceilings between
the wireless router and your other devices to a minimum.
• Away from electrical devices which are potential sources of interference, such as ceiling fans,
home security systems, microwaves, or the base for a cordless phone.
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
Failure to follow these guidelines can result in significant performance degradation
or an inability to wirelessly connect to the Internet.
Getting to Know Your Wireless Router 6
Installing Your Wireless Router
To help you set up your router and get on the Internet quickly, the Resource CD contains a Smart
Wizard™ Installation Assistant. The Installation Assistant walks you through the steps required to
connect your router, modem, and PC(s); configure your wireless settings; and enable wireless
security for your network. When you have finished, you will be Internet ready!
NETGEAR does not recommend or support adding a NETGEAR router behind
another router, or replacing a gateway with a NETGEAR router.
If you have a Macintosh or Linux system, you need to use the manual installation
method (see “Manually Installing Your Router” on page 12).
You can set up your wireless router using one of two methods:
• Smart Wizard Setup: The Smart Wizard Installation Assistant setup is available on your
Resource CD. See “Installing Your Router Using the Smart Wizard” on page 9 to use the
Smart Wizard Installation Assistant.
– This is the easiest option. The wizard guides you through the setup process. It automates
many of the steps and verifies that the steps have been successfully completed.
– Smart Wizard requires a PC running Microsoft Windows.
Before running the Smart Wizard Installation Assistant on a corporate PC to
set up your home router, check with your company’s network support staff.
Corporate network settings or Virtual Private Network (VPN) client
software might conflict with the default settings of a home router. If you are
unsure about whether there might be a conflict, use a different computer.
• Manual Setup: If you cannot or prefer not to use the Smart Wizard Installation Assistant, see
“Manually Installing Your Router” on page 12. For example, if you are connecting to a Mac,
are using a Linux operating system, or are technically knowledgeable, select this option. If you
choose to use this option and install your router manually, for best results, install and set up
your router in this order:
1. Install and connect your wireless router to your network (see “Connecting Your Wireless
Router” on page 13).
2. Set up your wireless router for Internet access (see “Setting Up Your Router for Internet
Access” on page 17).
Getting to Know Your Wireless Router 7
3. Configure your wireless network and select wireless security settings to protect your
wireless network (see “Configuring Your Wireless Network” on page 21).
Updating Your Router Firmware
NETGEAR is always improving the operability and features included with your router. To make it
easy for you to receive the best, most up-to-date features of your router, NETGEAR provides a
variety of methods for updating your product.
• The Smart Wizard Installation Assistant lets you check for and install updates as part of the
setup activity (see “Using the Smart Wizard” on page 9).
• The router includes an update feature that lets you check for and install updates. You must log
in to the router to use this feature see “Setting Up Your Router for Internet Access” on
page 17, or the online User Manual).
Getting to Know Your Wireless Router 8
Installing Your Router
Using the Smart Wizard
The Smart Wizard setup procedure should take about 15 minutes to complete. Before using the
Smart Wizard, ensure that:
• You are using a PC with Windows Vista, Windows 2000, or Windows XP with Service Pack
2, and with a wired Ethernet connection, not a wireless connection.
• You have an Internet service connection through an Internet Service Provider (ISP).
• You have the configuration information provided by your ISP.
Using the Smart Wizard
The NETGEAR Smart Wizard takes you through the procedure to connect your router, modem,
and PC(s). It then helps you to configure your wireless settings and enable wireless security for
your network.
steps. At each step in the setup process, the Smart Wizard checks to ensure that the steps you
perform are successfully completed.
The Smart Wizard guides you through the setup process by automating many of the
To set up your router using the Smart Wizard:
1. Insert the Resource CD into your Windows PC. The CD will automatically start and detect the
language you are using on your PC. Select a different language option, if you prefer.
If the CD does not automatically start, browse the CD and double-click on .
2. In the CD’s menu, click Setup to start the Smart Wizard.
3. When the Smart Wizard prompts you about updates, click Yes to check for updates for your
router, or No, to update later (for more information, see “Setting Up Your Router for Internet
Access” on page 17, or the online User Manual).
4. Follow the remaining instructions and prompts.
Installing Your Router Using the Smart Wizard 9
The Smart Wizard guides you through installing your router, connecting your router to the
Internet, configuring your wireless network settings, and selecting the optimum security
protection for your network. If you choose not to select a security option during installation,
you can always access the router’s user interface later to select a security option (see
“Configuring Your Wireless Network” on page 21).
To ensure optimum performance of your high-speed wireless router, the
wireless adapter card for each computer in your network should support the
same technology as your router. For more information, see the online User
Manual.
At the close of installation, the Smart Wizard places a file containing your settings
(Router_Setup.html) on your computer’s desktop, so you can conveniently view the settings
later. It also places a Router Login icon on the desktop, providing a shortcut for you to access
the router’s user interface.
You are now connected to the Internet.
Internet
••
+8
.
••••••
Figure 6
To set up additional wireless computers in your network to access the router and connect to the
Internet, see “Configuring Your Wireless Network” on page 21.
Installing Your Router Using the Smart Wizard 10
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