NETGEAR WNDR4300-TN User Manual
N750 Wireless Dual Band Gigabit
Access Point WNDR4300-TN
User Manual
September 2013
202-11267-01
350 East Plumeria Drive
San Jose, CA 95134
USA
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
Support
Contact your Internet service provider for technical support.
For the current EU Declaration of Conformity, visit
http://support.netgear.com/app/answers/detail/a_id/11621/.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. © NETGEAR, Inc. All rights reserved.
2
Contents
Chapter 1 Hardware Setup
Chapter 2 NETGEAR genie Basic Settings
Unpack Your Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Attach the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Position Your Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Cable Your Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Verify the Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
BASIC Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Wi-Fi Protected Setup Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
BASIC Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Security Options Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Chapter 3 NETGEAR genie ADVANCED Home
NETGEAR genie ADVANCED Home Screen . . . . . . . . . . . . . . . . . . . . . .19
WPS Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Chapter 4 Security
Daylight Savings Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Chapter 5 Administration
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
View Access Point Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Access Point Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
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N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
View Logs of Web Access or Attempted Web Access. . . . . . . . . . . . . . . .30
Manage the Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Erase the Current Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . .32
Set Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Chapter 6 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . . .36
Chapter 7 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Troubleshoot with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
2.4 GHz and 5 GHz LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Cannot Log In to the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Changes Not Saved. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Appendix B Notification of Compliance
4
1. Hardware Setup
The N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN provides an easy and
secure way to set up a wireless home network with fast access to the Internet through a
gateway.
If you have not already set up your new access point using the installation guide that comes in
the box, this chapter walks you through the hardware setup.
This chapter contains the following sections:
• Unpack Your Access Point
• Hardware Features
• Attach the Stand
• Position Your Access Point
• Cable Your Access Point
• Verify the Cabling
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N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
Unpack Your Access Point
Your box contains the following items:
• N750 Wireless Dual Band Gigabit
• Access point stand
• AC power adapter (plug varies by region)
• Category 5E (Cat 5E) Ethernet cable
• Resource CD
• Installation guide with cabling and access point setup instructions
If any parts are incorrect, missing, or damaged, contact your Internet service provider.
Access Point WNDR4300-TN
Hardware Features
Before you cable your access point, take a moment to become familiar with the label and the
front and back panels. Pay particular attention to the LEDs on the front panel.
Front Panel
The access point front panel has the status LEDs and icons shown in the following figure.
The Wireless and WPS icons are buttons.
Power
Figure 1. Front panel LEDs and icons
2.4 GHz
Hardware Setup
5 GHz
LAN ports
6
(1–4)
Wireless
WPS
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
The following table describes the LEDs, icons, and buttons on the front panel from left to
right.
Item Description
Power
2.4 GHz
5 GHz
LAN 1 - 4
Wireless
button
• Solid amber. The access point is starting after being powered on.
• Solid green.
• Off.
• Blinking green. The
• Blinking amber.
• Solid green. The access point has 2.4 GHz wireless radio connectivity.
• Off. The
• Solid blue. The access point has 5 GHz wireless radio connectivity.
• Off. The
• Solid green. The LAN port detected a 1 Gbps link with an attached device.
• Solid amber.
• Off.
Pressing this button for more than one second turns the wireless radios on and off .
• On. The
• Off.
The access point does not have power.
Factory Settings button.
The gateway does not detect a link on this port.
The 2.4 GHz and 5 GHz wireless radios are off, and the 2.4 GHz and 5 GHz
LEDs are off.
The access point is ready to use.
firmware is corrupted.
The firmware is upgrading, or someone pressed the Restore
2.4 GHz wireless radio is off.
5 GHz wireless radio is off.
The LAN port detected a 10/100 Mbps link with an attached device.
2.4 GHz and 5 GHz wireless radios are on.
WPS button Pressing this button allows you to use Wi-Fi Protected Setup (WPS) to add a wireless
device or computer to your network (see Wi-Fi Protected Setup (WPS) Method on
page 12). The WPS LED blinks for two minutes during this process.
Back Panel
The back panel has the On/Off button and port connections as shown in the figure.
Ethernet PowerPower
LAN ports connetor on/of
Figure 2. Back panel
Hardware Setup
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N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
Label
The label on the access point shows the Restore Factory Settings button, login information,
MAC address, and serial number.
WiFi network name
Default password
Serial numberRestore Factory Settings
Figure 3. Label on access point
For information about restoring factory settings, see Factory Settings on page 43.
Attach the Stand
For optimal wireless network performance, use the stand (included in the package) to
position your access point upright.
To attach the stand:
1. Orient your access point vertically
.
MAC address
Hardware Setup
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N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
2. Insert the tabs of the stand into the slots on the bottom of your access point as shown.
Position Your Access Point
The access point lets you access your network from anywhere within the operating range of
your wireless network. However, the operating distance or range of your wireless connection
can vary significantly depending on the physical placement of your access point. For
example, the thickness and number of walls the wireless signal passes through can limit the
range. For best results, place your access point in a location that follows these guidelines:
• Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your wireless devices.
• Accessible to an
• In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the access point and your other devices to a minimum.
• A
way from electrical devices that are potential sources of interference, such as ceiling
fans, home security systems, microwaves, computers, or the base of a cordless phone or
2.4 GHz cordless phone.
• A
way from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
AC power outlet and near Ethernet cables for wired computers.
Hardware Setup
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N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
Cable Your Access Point
To cable your access point:
1. Connect the Ethernet cable to your gateway
2. Connect the other end of the Ethernet cable to one of the LAN ports on the access point.
.
Internet
3. Plug the power adapter into an electrical outlet.
4. Plug the other end of the power cable into the access point.
Verify the Cabling
Verify that your access point is cabled correctly by checking the access point LEDs. Turn on
the access point by pressing the On/Off button on the back.
• The Power LED lights amber when the access point is turned on.
•
•
Verify that the LAN
point by an Ethernet cable.
The LAN port LEDs light green for each computer cabled to the access point.
The 2.4 GHz LED is lit, and the 5.0 GHz LED is lit.
LEDs (1 through 4) are lit for any computers cabled to the access
Note: The preset SSID (WiFi network name) and preset WiFi password for
your access point are unique. This information is on the label on
your access point.
Hardware Setup
10
2. NETGEAR genie Basic Settings
This chapter contains the following sections:
• BASIC Home Screen
• Join Your Wireless Network
• BASIC Wireless Settings
• Attached Devices
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N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
BASIC Home Screen
The BASIC Home screen has a dashboard that lets you see the status of your Internet
connection and network at a glance. You can click either of the two sections of the dashboard
to view more detailed information. The left column has both menus and tabs. Use the
ADVANCED tab to access more menus and screens.
Menus
(Click the
ADVANCED
tab to view
more)
Figure 4. BASIC Home screen with dashboard, language, and online help
Language
Dashboard
(Click to
view
details)
Help
The following selections are available on this screen:
• Home.
• W
• Attached Devices. V
• ADV
This dashboard screen displays when you log in to the access point.
ireless. View or change the wireless settings for your access point.
iew the devices connected to your network.
ANCED tab. Set the access point up for unique situations such as when you need
remote access by IP or by domain name from the Internet. See Chapter 3, NETGEAR
genie ADVANCED Home. You need a solid understanding of networking protocols to use
the options available on this tab.
Join Your Wireless Network
You can use either the manual or the WPS method to join your wireless network.
Manual Method
With the manual method, choose the network that you want and type its password to
connect.
NETGEAR genie Basic Settings
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N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
To connect manually:
1. On your computer or wireless device, open the software that manages your wireless
connections.
This software scans for all wireless networks in your area.
2. Look for your network and select it.
The unique WiFi network name (SSID) and password are on the access point label. If you
changed these settings, look for the network name that you used.
3. Enter the access point password and click the Connect button.
Wi-Fi Protected Setup Method
Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its
password. Instead, press a button or enter a PIN.
Some older WiFi equipment is not compatible with WPS. WPS works only with WP A2 or WP A
wireless security.
To use WPS to join the wireless network:
1. Press the WPS button on the side of the access point.
2. Within two minutes, press the WPS button on your wireless device, or follow the WPS
instructions that came with the device.
The WPS process automatically sets up your wireless computer with the network
password and connects you to the wireless network.
BASIC Wireless Settings
You can view or configure the wireless network setup.
The access point comes with preset security . This means that the WiFi network name (SSID),
network key (password), and security option (encryption protocol) are preset in the factory.
You can find the preset SSID and password on the label of the access point.
Note: The preset SSID and password are uniquely generated for every
device to protect and maximize your wireless security.
Best practice is not to change your preset security settings. If you change your preset
security settings, make a note of the new settings and store it in a safe place where you can
easily find it.
If you use a wireless computer to change the SSID or other wireless security settings, you
are disconnected when you click the Apply button. To avoid this problem, use a computer
with a wired connection to access the access point.
NETGEAR genie Basic Settings
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N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
To view or change basic wireless settings:
1. Select BASIC > Wireless.
The Wireless Settings screen displays.
The screen sections, settings, and procedures are explained in the following sections.
2. Select the location where the access point is used.
In the United States, the region is fixed to United States and is not changeable.
3. Make any additional changes that are needed.
4. Click the Apply button.
Your settings are saved.
Set up and test your wireless devices and computers to make sure that they can connect
wirelessly
. If they do not, check the following:
• Is your wireless device or computer connected to your network or another wireless
network in your area? Some wireless devices automatically connect to the first open
network (without wireless security) that they discover.
• Does your wireless device or computer display on the
Attached Devices screen? If it
does, it is connected to the network.
• If you are not sure what the SSID or password is, look on the label on your access point.
Wireless Network
There is a separate section for each band, 2.4 GHz b/g/n and 5 GHz. The b/g/n notation
references the 802.11 standards of conformance for the 2.4 GHz radio frequency.
NETGEAR genie Basic Settings
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N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
The following fields appear on the Wireless Settings screen:
• Enable SSID Broadcast. This setting allows the access point to broadcast its SSID so
wireless stations can see this wireless name (SSID) in their scanned network lists. This
check box is selected by default. To turn off the SSID broadcast, clear the Enable SSID
Broadcast check box. You click the Apply button for any of these.
• Name (SSID). The SSID is also known as the wireless network name. Enter a
32-character (maximum) name in this field. This field is case-sensitive. The default SSID
is randomly generated, and best practice is not to change this setting.
• Channel. This setting is the wireless channel the access point uses. Enter a value from 1
through 13. For products in the North America market, only Channels 1 through 11 can be
operated. Do not change the channel unless you experience interference (shown by lost
connections or slow data transfers). If this happens, experiment with different channels to
see which is the best.
• Channel Width. Select either Auto or 20 MHz. If you select Auto, the access point works
at either 40 MHz or 20 MHz. For a channel width of either 40 MHz or 20 MHz, specify the
following parameters:
• Channel Width. Select Auto.
• WiFi Standard. Select N.
• 5 G to A/N or 2.4 G to B/G/N.
• If the WiFi standard is set to A in 5 GHz or B/G in 2.4 GHz the access point works at 20
MHz.
• WiFi Standard. The WiFi standard determines the link rate. You can set access points
with 2.4 GHz connectivity to the following values:
• B/G. Link rate of 54 Mbps
• B/G/N. Link rate of 130 Mbps–300 Mbps (depending on the channel width value)
• You can set access points with 5.0 GHz connectivity to these values:
• A. Link rate of 54 Mbps
• A/N. Link rate of 216 Mbps–450 Mbps (depending on the channel width value)
Security Options Settings
A security option is the type of security protocol applied to your wireless network. The
security protocol in force encrypts data transmissions and ensures that only trusted devices
receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several
options including pre-shared key (PSK) encryption.
WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means
that the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.org/) because it complies
with the worldwide single standard for high-speed wireless local area networking.
WPA uses a passphrase for authentication and to generate the initial data encryption keys.
Then it dynamically varies the encryption key. WPA-PSK uses Temporal Key Integrity
Protocol (TKIP) data encryption, implements most of the IEEE 802.11i standard, and works
with all wireless network interface cards, but not all wireless access points.
NETGEAR genie Basic Settings
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