NETGEAR WNDR4300 User Manual
N750 Wireless Dual Band Gigabit Router WNDR4300
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
November 2012
202-11031-01
v1.0
N750 Wireless Dual Band Gigabit Router WNDR4300
Support
Thank you for choosing NETGEAR.
After installing your device, locate the serial number on the label of your product and use it to register your product
at
https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website. For product updates and web
support, visit
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
NETGEAR recommends that you use only the official NETGEAR support resources.
http://support.netgear.com.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. © NETGEAR, Inc. All rights reserved.
2
Contents
Chapter 1 Hardware Setup
Chapter 2 Getting Started with NETGEAR genie
Unpack Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Attach the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Verify the Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .16
Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . 16
Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Use NETGEAR genie after Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Dashboard (Basic Home Screen). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . .19
NETGEAR genie App and Mobile genie App . . . . . . . . . . . . . . . . . . . . . . . 20
Chapter 3 NETGEAR genie Basic Settings
Basic Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Internet Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
ReadySHARE Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Change WPA Security Option and Password . . . . . . . . . . . . . . . . . . . .30
Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . 32
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Chapter 4 NETGEAR genie Advanced Home
NETGEAR genie Advanced Home Screen . . . . . . . . . . . . . . . . . . . . . . . . 34
Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Use the Router as a DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter 5 Storage
ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
File-Sharing Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Storage Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Add or Edit a Network Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Storage Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Specify Approved USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Connect to the USB Drive from a Remote Computer. . . . . . . . . . . . . . . . . 56
Access the Router USB Drive Remotely Using FTP . . . . . . . . . . . . . . . . . 56
ReadySHARE Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Time Machine Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Chapter 6 ReadySHARE Printer
ReadySHARE Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
USB Control Center Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Control Center Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Scan with a Multifunction Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Chapter 7 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Block Services (Port Filtering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Chapter 8 Administration
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
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Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Wireless Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . 80
View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . .81
Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Chapter 9 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . .88
Wireless AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Wireless Repeating Function (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Set Up a Repeater Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Port Forwarding and Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . 95
Port Forwarding to Permit External Host Communications . . . . . . . . . .97
How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . .98
Set Up Port Forwarding to Local Servers . . . . . . . . . . . . . . . . . . . . . . . . . .98
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Edit or Delete a Port Forwarding Entry. . . . . . . . . . . . . . . . . . . . . . . . .100
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
USB Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Auto Detect Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Auto Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
6to4 Tunnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Pass Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Fixed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Chapter 10 Troubleshooting
Quick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
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N750 Wireless Dual Band Gigabit Router WNDR4300
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
2.4 GHz and 5 GHz LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Appendix B Notification of Compliance
6
1. Hardware Setup
Getting to know your router
1
The N750 Wireless Dual Band Gigabit Router WNDR4300 provides an easy and secure way to
set up a wireless home network with fast access to the Internet over a high-speed digital
subscriber line (DSL). It is compatible with all major DSL Internet service providers, lets you
block unsafe Internet content and applications, and protects the devices (computers, gaming
consoles, and so on) that you connect to your home network.
If you have not already set up your new router using the installation guide that comes in the box,
this chapter walks you through the hardware setup.
genie, explains how to set up your Internet connection.
This chapter contains the following sections:
• Unpack Your Router
• Hardware Features
• Attach the Stand
• Position Your Router
• Cable Your Router
• Verify the Cabling
Chapter 2, Getting Started with NETGEAR
For information about ReadySHARE features in your product, see Chapter 5, Storage, and visit
www.netgear.com/readyshare.
For more information about the topics covered in this manual, visit the support website at
http://support.netgear.com.
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N750 Wireless Dual Band Gigabit Router WNDR4300
Unpack Your Router
Your box should contain the following items:
• N750 Wireless Dual Band Gigabit Router WNDR4300
• Router stand
• AC power adapter (plug varies by region)
• Category 5E (Cat 5E) Ethernet cable
• Resource CD
• Installation guide with cabling and router setup instructions
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton and original packing materials, in case you need to return the product for repair
Hardware Features
.
Before you cable your router, take a moment to become familiar with the label and the front
and back panels. Pay particular attention to the LEDs on the front panel.
Front Panel
The router front panel has the status LEDs and icons shown in the figure. The Wireless and
WPS icons are buttons.
Internet
Power
Figure 1. Front panel LEDs and icons
2.4 GHz
5 GHz
LAN ports
(1–4)
USB
Wireless
WPS
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N750 Wireless Dual Band Gigabit Router WNDR4300
The following table describes the LEDs, icons, and buttons on the front panel from left to
right.
Icon Description
Power
Internet
2.4 GHz • Solid green.
5 GHz • Solid blue. The
LAN
USB
• Solid amber. The unit is starting up after being powered on.
• Solid green. The
• Off. Power is not supplied to the router.
• Blinking green. The
• Blinking amber. The
was pressed.
• Solid green. An IP address has been received; the router is ready to transmit data.
• Solid amber.
• Off. No Ethernet cable is connected to the modem.
• Off.
• Off. The
• Solid green. The LAN port has detected a 1 Gbps link with an attached device.
• Solid amber.
• Off. No link is detected on this port.
• Solid green. The router has accepted the USB device.
• Blinking green.
• Off. No USB device is connected, or the Safely Remove Hardware button has been
The 2.4-GHz wireless radio is off.
clicked and it is now safe to remove the attached USB device.
The Ethernet cable connection to the modem has been detected.
The 2.4-GHz wireless radio is operating.
5-GHz wireless radio is off.
The LAN port has detected a 10/100 Mbps link with an attached device.
router is ready to use
firmware is corrupted. Visit http://www.netgear.com/support.
firmware is upgrading, or the Restore Factory Settings button
5-GHz wireless radio is operating.
The USB device is in use.
Wireless
button
WPS button Pressing this button allows you to use Wi-Fi Protected Setup (WPS) to add a wireless
Pressing this button for over one second turns on and off the wireless radios.
• On.
• Off.
device or computer to your network (see Wi-Fi Protected Setup (WPS) Method on
page 19). The WPS LED blinks for 2 minutes during this process.
The 2.4-GHz and 5-GHz wireless radios are on.
The 2.4-GHz and 5-GHz wireless radios are off, and the 2.4 GHz and 5 GHz
LEDs are off.
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N750 Wireless Dual Band Gigabit Router WNDR4300
Back Panel
The back panel has the On/Off button and port connections as shown in the figure.
USB
4 Ethernet ADSL On/OffPower
LAN ports
Figure 2. Back panel
Label
The label on the bottom of the router shows the Restore Factory Settings button, login
information, MAC address, and serial number.
Login user name
Default password
Serial numberRestore Factory Settings
Figure 3. Label on router bottom
MAC address
See Factory Settings on page 123 for information about restoring factory settings.
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N750 Wireless Dual Band Gigabit Router WNDR4300
Attach the Stand
For optimal wireless network performance, use the stand (included in the package) to
position your router upright.
1. Orient your router vertically.
2. Insert the tabs of the stand into the slots on the bottom of your router as shown.
Place your router in a suitable area for installation (near an AC power outlet and accessible to the
Ethernet cables for your wired computers).
Position Your Router
The router lets you access your network from virtually anywhere within the operating range of
your wireless network. However, the operating distance or range of your wireless connection
can vary significantly depending on the physical placement of your router. For example, the
thickness and number of walls the wireless signal passes through can limit the range. For
best results, place your router:
• Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your wireless devices.
• So it is accessible to an
• In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the router and your other devices to a minimum.
AC power outlet and near Ethernet cables for wired computers.
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N750 Wireless Dual Band Gigabit Router WNDR4300
• Away from electrical devices that are potential sources of interference, such as ceiling
fans, home security systems, microwaves, computers, or the base of a cordless phone or
2.4-GHz cordless phone.
• A
way from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
• With the antennas in a vertical position to provide the best side-to-side coverage or in a
horizontal position to provide the best up-and-down coverage, as applicable.
Cable Your Router
The installation guide that came in the box has a cabling diagram on the first page. This
section walks you through cabling with detailed illustrations.
1. Connect the router, the computer, and the modem.
2. T
urn off and unplug the modem. If your modem has a backup battery, remove it as well.
DSL or cable
Internet
1
Modem
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N750 Wireless Dual Band Gigabit Router WNDR4300
3. Locate the Ethernet cable (1) that connects your computer to the modem.
1
2
4. Disconnect the cable from the modem (2). You will connect it to the router later.
5. Locate the Ethernet cable that came with the NETGEAR product. Securely insert that
Ethernet cable into your modem and into the Internet port of the router (3).
3
6. Locate the cable you removed from the modem in step 2. Securely insert that cable (4) into
a LAN port on the router such as LAN port 1.
4
Your network cables are connected, and you are ready to start your network. It is important
that you start your network in the correct sequence (first power on the modem, and after it
finishes starting up, power on the router).
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N750 Wireless Dual Band Gigabit Router WNDR4300
Verify the Cabling
Verify that your router is cabled correctly by checking the router LEDs. Turn on the router by
pressing the On/Off button on the back.
• The Power LED lights amber when the router is turned on.
•
•
•
Verify that the LAN LEDs (1 through 4) are lit for any computers cabled to the router by
an Ethernet cable.
The LAN port LEDs light green for each computer cabled to the router.
The 2.4 GHz N/G-Band LED is lit, and the 5.0 GHz N-Band LED is lit.
The Internet LED is lit. If it is not, make sure that the Ethernet cable is securely
attached to the router Internet port and the modem, and that the modem is powered on.
14
2. Getting Started with NETGEAR genie
Connecting the router
2
This chapter explains how to use NETGEAR genie to set up your router after you complete
cabling as described in the installation guide and in the previous chapter.
This chapter contains the following sections:
• Router Setup Preparation
• Types of Logins and Access
• Use NETGEAR genie after Installation
• Upgrade the Firmware
• Dashboard (Basic Home Screen)
• Join Your Wireless Network
• NETGEAR genie App and Mobile genie App
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Router Setup Preparation
You can allow NETGEAR genie to automatically set up your router, or you can use the genie
menus and screens to set up your router manually. Before you start the setup process, get
your ISP information and make sure the computers and devices in the network have the
settings described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, you need to change the settings so
that it uses Dynamic Host Configuration Protocol (DHCP). Consult the documentation that
came with your computer or operating system for instructions about how to do this.
Gather ISP Information
If you have DSL broadband service, you might need the following information to set up your
router and to check that your Internet configuration is correct. Your Internet service provider
(ISP) should have provided you with all of the information needed to connect to the Internet. If
you cannot locate this information, ask your ISP to provide it. When your Internet connection
is working, you no longer need to launch the ISP login program on your computer to access
the Internet. When you start an Internet application, your router automatically logs you in.
Make sure that you have the following information:
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this is rare)
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2
wireless security, which is the wireless security supported by the router.
Types of Logins and Access
Different types of logins have different purposes: It is important that you understand the
difference so that you know which login to use when.
• Router login logs you in to the router interface from NETGEAR genie. See Use
NETGEAR genie after Installation on page 17 for details about this login.
• ISP login logs you in to your Internet service. Your service provider has provided you with
this login information, typically in a letter. If you cannot find this login information, contact
your service provider.
• WiFi password. The preset SSID (WiFi network name) and preset WiFi password for
your router are unique. This information is on the label on the bottom of your router.
Getting Started with NETGEAR genie
16
N750 Wireless Dual Band Gigabit Router WNDR4300
Use NETGEAR genie after Installation
When you first set up your router, NETGEAR genie automatically starts when you launch an
Internet browser on a computer that is connected to the router. You can use NETGEAR genie
again if you want to view or change settings for the router.
1. Launch your browser from a computer or wireless device that is connected to the router.
2. Enter http://www
A login window displays.
.routerlogin.net in the web browser address bar.
admin
********
3. Enter admin for the router user name and password for the router password, both in
lowercase letters.
Note: The router user name and password are different from the user name
and password for logging in to your Internet connection. See Types of Logins
and Access on page 16 for more information.
Upgrade the Firmware
When you set up your router and are connected to the Internet, the router automatically
checks for you to see if newer firmware is available. If it is, a message is displayed on the top
of the screen. See Upgrade the Modem Router Firmware on page 82 for more information
about upgrading firmware.
Click the message when it displays, and click Y
firmware. After the upgrade, the router restarts automatically.
CAUTION:
Do not try to go online, turn off the router, shut down the computer, or do
anything else to the router until the router finishes restarting and the
Power LED
has stopped blinking for several seconds.
es to upgrade the router with the latest
Getting Started with NETGEAR genie
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Dashboard (Basic Home Screen)
The Basic Home screen has a dashboard that lets you see the status of your Internet
connection and network at a glance. You can click any of the six sections of the dashboard to
view more detailed information. The left column has the menus, and tabs at the top. You can
use the Advanced tab to access more menus and screens.
Language
Menus
(Click the
Advanced
tab to view
more)
Dashboard
(Click to
view
details)
Help
Figure 4. Basic Home screen with dashboard, language, and online help
• Home. This dashboard screen displays when you log in to the router.
• Internet. Set, update, and check the ISP settings of your router.
• W
ireless. View or change the wireless settings for your router.
• Attached Devices. V
iew the devices connected to your network.
• Parental Controls. Download and set up parental controls to prevent objectionable
content from reaching your computers.
• ReadySHARE. Manage storage on USB devices that you connect to the router USB
drive.
• Guest Network. Set up a guest network to allow visitors to use your router’
s Internet
connection.
• Advanced tab. Set the router up for unique situations such as when remote access by IP
or by domain name from the Internet is needed. See Chapter 4, NETGEAR genie
Advanced Home. You need a solid understanding of networking protocols to use this tab.
• Help & Support. V
isit the NETGEAR support site to get information, help, and product
documentation. These links work once you have an Internet connection.
Getting Started with NETGEAR genie
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N750 Wireless Dual Band Gigabit Router WNDR4300
Join Your Wireless Network
You can use the manual or the WPS method to join your wireless network.
Manual Method
With the manual method, you choose the network that you want and enter its password to
connect.
To connect manually:
1. On your computer or wireless device, open the software that manages your wireless
connections. The wireless software scans for all wireless networks in your area.
2. Look for your network and select it.
The preset SSID (wireless network name) and preset WiFi password are on the router
label. If you changed these settings, look for the network name that you used.
3. Enter the router password and click Connect.
Wi-Fi Protected Setup (WPS) Method
Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its
password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect.
Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA
wireless security.
To use WPS to join the wireless network:
1. Press the WPS button on the router.
2. Within 2 minutes, press the WPS button on your wireless device, or follow the WPS
instructions that came with the device.
The WPS process automatically sets up your wireless computer with the network
password and connects you to the wireless network.
Getting Started with NETGEAR genie
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N750 Wireless Dual Band Gigabit Router WNDR4300
NETGEAR genie App and Mobile genie App
The genie app is the easy dashboard for managing, monitoring, and repairing your home
network. See the NETGEAR genie App User Manual for details about the genie apps.
Retrieve wireless password
Menu
About genie
Language
Dashboard
(Click to
view
details)
Support
The genie app can help you with the following:
• Automatically repair common wireless network problems.
• Have easy access to router features like Live Parental Controls, guest access, Internet
traf
fic meter, speed test, and more.
The genie mobile app works on your iPhone, iPad, or Android phone:
Phone status
Log in to the router
Search NETGEAR
support
Information about
genie mobile app
and the connected
router
Getting Started with NETGEAR genie
20
3. NETGEAR genie Basic Settings
Your Internet connection and network
This chapter contains the following sections:
• Basic Home Screen
• Internet Setup
• Attached Devices
• Parental Controls
• ReadySHARE Storage
• Basic Wireless Settings
• Guest Networks
3
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N750 Wireless Dual Band Gigabit Router WNDR4300
Basic Home Screen
The genie Basic Home screen is shown in the following figure:
Internet Setup
The Internet Setup screen is where you view or change basic ISP information.
You can use the Setup Wizard to detect the Internet connection and automatically set up the
router. See Setup Wizard on page 39.
To view or change the basic Internet setup:
1. From the Home screen, select Internet. The
following screen displays:
Scroll to
view more
settings
NETGEAR genie Basic Settings
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N750 Wireless Dual Band Gigabit Router WNDR4300
The fields that display in the Internet Setup screen depend on whether your Internet
connection requires a login.
• Yes. Select the encapsulation method and enter the login name. If you want to
change the login time-out, enter a new value in minutes.
• No. Enter the account and domain names, only if needed.
2. Enter the settings for the IP address and DNS server. The default settings usually work fine.
If you have problems with your connection, check to make sure that the settings in this
screen match the information from your ISP.
3. Click Apply to save your settings.
4. Click Test to test your Internet connection. If the NETGEAR website does not display within
1 minute, see
Chapter 10, Troubleshooting.
Internet Setup Screen Fields
The following descriptions explain all of the possible fields in the Internet Setup screen. The
fields that display in this screen depend on whether tan ISP login is required.
Does Your ISP Require a Login? Answer either yes or no.
These fields display when no login is required:
• Account Name (if required) Enter the account name that your ISP provided. This might
also be called the host name.
• Domain Name (if required) Enter the domain name that your ISP provided.
These fields display when your ISP requires a login:
• Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or
L2TP. If you are not sure, check with your ISP.
• Login. The login name that your ISP provided. This login name is often an email address.
• Password. The password that you use to log in to your ISP.
• Idle Timeout (In minutes). If you want to change the login time-out, enter a new value in
minutes. This setting determines how long the router keeps the Internet connection active
after there is no Internet activity from the LAN. A value of 0 (zero) means never log out.
Internet IP Address.
• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router will
connect.
Domain Name Server (DNS) Address. The DNS server is used to look up site addresses
based on their names.
• Get Automatically from ISP . Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
NETGEAR genie Basic Settings
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N750 Wireless Dual Band Gigabit Router WNDR4300
• Use These DNS Servers. If you know that your ISP requires specific servers, select this
option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server
address is available, enter it also.
Router MAC Address.
Some ISPs register the MAC address of the network interface card in your computer when
your account is first opened. They accept traffic only from the MAC address of that computer.
This feature allows your router to use your computer’s MAC address (this is also called
cloning).
• Use Default
• Use Computer MAC
computer that you are now using. You have to use the one computer that the ISP allows.
• Use This MAC
Address. Use the default MAC address.
The Ethernet MAC address that the router uses on the Internet port.
Address. The router captures and uses the MAC address of the
Address. Enter the MAC address that you want to use.
Attached Devices
The Attached Device screen shows all computers or devices that are currently connected to
your network.
To go to the Attached Devices screen:
From the Basic Home screen, select Attached Devices.
Wired devices are connected to the router with Ethernet cables. Wireless devices have joined
the wireless network.
• # (number). The order in which the device joined the network.
• IP Address.
network. This number can change if a device is disconnected and rejoins the network.
• MAC Address.
address is typically shown on the product label.
• Device Name. If the device name is known, it is shown here.
You can click Refresh to update this screen.
The IP address that the router assigned to this device when it joined the
The unique MAC address for each device does not change. The MAC
NETGEAR genie Basic Settings
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N750 Wireless Dual Band Gigabit Router WNDR4300
Parental Controls
The first time you select Parental Controls from the Basic Home screen, your browser goes
to the Parental Controls website. You can learn more about Live Parental Controls or
download the application.
To set up Live Parental Controls:
1. Select Parental Controls on the Home (dashboard) screen.
Live Parental Controls uses free OpenDNS accounts. If you do not have one, you can
create one now.
2. Log in to manage Parental Control settings.
3. Click either the Windows Users or Mac Users button.
4. Follow the onscreen instructions to download and install the NETGEAR Live Parental
Controls Management utility
.
NETGEAR genie Basic Settings
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N750 Wireless Dual Band Gigabit Router WNDR4300
After installation, Live Parental Controls automatically starts.
5. Click Next, read the note, and click Next again to proceed.
You are prompted to log in or create a free account.
6. Select the radio button that applies to you and click Next.
• If you already have an OpenDNS account, leave the Ye
s radio button selected.
• If you do not have an OpenDNS account, select the No radio button.
After you log on or create your account, the filtering level screen displays:
NETGEAR genie Basic Settings
26
N750 Wireless Dual Band Gigabit Router WNDR4300
7. Select the radio button for the filtering level that you want and click Next.
8. Click the Take me to the status screen button.
Parental controls are now set up for the router. The dashboard shows Parental Controls as
enabled.
ReadySHARE Storage
You can view information about a USB storage device that is connected to the router’s USB
port here. From the Basic Home screen, select ReadySHARE to display the USB Storage
(Basic Settings) screen:
To work with storage, leave the Basic radio button selected. This screen displays the
following:
• Network/Device Name. The default is \\readyshare.
• A
vailable Network Folders. The folders on the USB device.
Share Name.
your web browser. If Not Shared is shown, the default share has been deleted and no
other share for the root folder exists. Click the link to change this setting.
You can click the name shown, or you can type it in the address field of
NETGEAR genie Basic Settings
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N750 Wireless Dual Band Gigabit Router WNDR4300
Read Access and Write Access. Shows the permissions and access controls on the
network folder: All – no password (the default) allows all users to access the network
folder. The user name (account name) for All – no password is guest. The password for
admin is the same one that you use to log in to the router. By default, it is password.
Folder Name. Full path of the network folder.
Volume Name. Volume name from the USB storage device.
Total Space and Free Space. Show the current utilization of the storage device.
• Edit. Click the Edit button to edit the Available Network Folders settings.
• Safely Remove USB Drive. Safely remove the USB device attached to your router.
You can click Refresh to update this screen. For more information about USB storage, see
Chapter 5, Storage.
Basic Wireless Settings
The Wireless Settings screen lets you view or configure the wireless network setup.
The router comes with preset security. This means that the Wi-Fi network name (SSID),
network key (password), and security option (encryption protocol) are preset in the factory.
You can find the preset SSID and password on the bottom of the unit.
Note: The preset SSID and password are uniquely generated for every
device to protect and maximize your wireless security.
To view or change basic wireless settings:
NETGEAR recommends that you do not change your preset security settings. If you change
your preset security settings, make a note of the new settings and store it in a safe place
where you can easily find it.
If you use a wireless computer to change the wireless network name (SSID) or other wireless
security settings, you are disconnected when you click Apply. To avoid this problem, use a
computer with a wired connection to access the router.
NETGEAR genie Basic Settings
28
N750 Wireless Dual Band Gigabit Router WNDR4300
1. Select Basic > Wireless to display the Wireless Settings screen.
The screen sections, settings, and procedures are explained in the following sections.
2. Make any changes that are needed and click Apply to save your settings.
3. Set up and test your wireless devices and computers to make sure that they can connect
wirelessly
• Is your wireless device or computer connected to your network or another wireless
• Does your wireless device or computer show up on the
• If you are not sure what the network name (SSID) or password is, look on the label on
. If they do not, check the following:
network in your area? Some wireless devices automatically connect to the first open
network (without wireless security) that they discover
does, it is connected to the network.
the bottom of your router.
.
Attached Devices screen? If it
Wireless Settings Screen Fields
Region Selection
The location where the router is used. Select from the countries in the list. In the United
States, the region is fixed to United States and is not changeable.
Wireless Network (2.4 GHz b/g/n and 5 GHz)
The b/g/n notation references the 802.11 standards of conformance for the 2.4 GHz radio
frequency.
NETGEAR genie Basic Settings
29
N750 Wireless Dual Band Gigabit Router WNDR4300
Enable SSID Broadcast. This setting allows the router to broadcast its SSID so wireless
stations can see this wireless name (SSID) in their scanned network lists. This check box is
selected by default. To turn off the SSID broadcast, clear the Enable SSID Broadcast check
box and click Apply.
Enable Wireless Isolation. If this check box is selected, wireless computers or devices that
join the network can use the Internet but cannot access each other or access Ethernet
devices on the network.
Name (SSID). The SSID is also known as the wireless network name. Enter a 32-character
(maximum) name in this field.
generated, and NETGEAR strongly recommends that you do not change this setting.
This field is case-sensitive. The default SSID is randomly
Channel.
13. For products in the North America market, only channels 1 through 11 can be operated.
Do not change the channel unless you experience interference (shown by lost connections or
slow data transfers). If this happens, experiment with different channels to see which is the
best.
Mode. Up to 130 Mbps is the default setting for 2.4 GHz, which allows 802.1
802.11b wireless devices to join the network. Up to 300 Mbps is the default setting for the 5
GHz network, which allows 802.11na and 802.11a wireless devices to join the network. Up to
54 Mbps supports up to 54 Mbps.
This setting is the wireless channel the gateway uses. Enter a value from 1 through
1n, 802.11g, and
Security Options Settings
The Security Options section of the Wireless Settings screen lets you change the security
option and passphrase. NETGEAR recommends that you do not change the security option
or passphrase, but if you want to change these settings, this section explains how. Do not
disable security.
Change WPA Security Option and Password
You can change the security settings for your router. If you do so, write down the new settings
and store them in a secure place for future reference.
To change the WPA settings:
1. On the Wireless Settings screen, under Security Options, select the WP
want.
2. In the Passphrase field that displays when you select a WPA security option, enter the
network passphrase (password) that you want to use. It is a text string from 8 to 63
characters.
NETGEAR genie Basic Settings
30
A option you
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