Netgear WNDAP380R User Manual

Installation Guide

ProSafe® Dual Band Wireless-N Access Point with RFID support WNDAP380R

Thank you for selecting NETGEAR products. Follow the instructions in this installation guide to set up your WNDAP380R wireless

access point. For information about advanced configuration options, see the reference manual.

Note: In this installation guide, the WNDAP380R wireless access point is referred

to as the access point.

Package Contents

Unpack the box and verify the contents:

• ProSafe® Dual Band Wireless-N Access Point with RFID support WNDAP380R

• Straight through Category 5 Ethernet cable

• Power adapter and cord (12V, 1A)

• Wall-mount kit

• Installation guide

Connect the Access Point to Your Computer

1. Prepare a computer with an Ethernet adapter. If this computer is already part

of your network, record its TCP/IP configuration settings. Configure the computer with a static IP address of 192.168.0.210 and 255.255.255.0 as the subnet mask.

2. Insert an Ethernet cable in the

Ethernet port of the computer (point A in the illustration).

3. Securely insert the other end of the

cable into the Ethernet port on the back panel of the access point (point B in the illustration).

4. Connect the power adapter to the

access point and verify the following:

• Power LED. The Power LED

blinks when you turn on the access point. After a few seconds, the Power LED should turn steady green. If the Power LED is off or is still blinking after 30 seconds, check the connections, and check if the power outlet is controlled by a wall switch that is turned off.

• ACTIVE LED. The ACTIVE LED blinks when there is Ethernet traffic.

• LAN LED. The LAN LED indicates LAN speeds: green for 1000 Mbps,

amber for 100 Mbps or 10 Mbps. If no link is detected, the LAN LED is off.

• 2.4 GHz LED. The 2.4 GHz LED indicates 2.4 GHz traffic on the WLAN.

• 5 GHz LED. The 5 GHz LED indicates 5 GHz traffic on the WLAN.

3. Select Configuration > System > Basic > General from the menu.

In the Access Point Name field, enter a unique name or leave the default name. From the Country/Region drop-down list, select the country where the access point is installed. Click Apply to save your changes.

4. Select Configuration > IP > IP Settings from the menu. By default, the

access point has a static IP address of 192.168.0.100 with a subnet mask of

255.255.255.0 and the DHCP client is disabled. Configure the IP settings for your LAN. Click Apply to save your changes.

Tip: If you configure the access point as a DHCP client, reserve an

IP address on the DHCP server in your network by binding the access point’s MAC address to the IP address that is issued by the DHCP server. The next time tha t you log in to the access poin t, you need to use the reserved IP address.

5. Select Configuration > Wireless > Basic > Wireless Settings from the

menu. Enable one or both radios:

• To turn on the 2.4 GHz radio, click the 802.11b/bg/ng tab and select the

Turn Radio On check box. The default wireless mode is ng (that is,

802.11ng). Click Apply to save your changes.

• To turn on the 5 GHz radio, click the 802.11a/na tab and select the

Turn Radio On check box. The default wireless mode is na (that is,

802.11na). Click Apply to save your changes.

6. Select Configuration > Security > Profile Settings from the menu.

Configure one or more security profiles for your wireless network. After configuring each security profile, click Apply to save your changes.

The online help and the reference manual provide more information.

Set Up the Access Point

Setting up the access point consists of three short procedures:

• Connect the access point to your computer.

• Configure the LAN and wireless access settings.

• Test wireless connectivity.

Estimated total time for these procedures: 5 minutes.

Tip: Before you mount the access point in a high location, first set up

and test the access point to verify wireless network connectivity.

Configure the LAN and Wireless Access Settings

1. On the computer that is connected to the access point, enter

http://192.168.0.100 in the address field of a browser.

2. A login window displays. When

prompted, enter admin for the user name and password for the password, both in lowercase letters.

The web management interface of the access point displays. The menu lets you navigate to the various screens.

Test Wireless Connectivity

Using a computer or another wireless device, verify that you can establish a wireless connection to the access point.

Now that you have finished the setup, you are ready to deploy the access point in your network. You can reconfigure the computer that you used to configure the access point back to its original TCP/IP settings.

Deploy the Access Point

Troubleshooting Tips

Problem Cause Possible Solution

1. Disconnect the access point and position it where you plan to deploy it. The

best location is elevated such as wall or ceiling mounted, at the center of your wireless coverage area, and within line of sight of all wireless devices.

2. Connect an Ethernet cable from the Ethernet port on your access point to a

LAN port on your router, switch, or hub.

3. Connect the power adapter to the access point and plug the power adapter into

a power outlet. The Power and LAN LEDs shou ld light.

Tip: The access point supports Power over Ethernet (PoE). If you have

a switch that provides PoE, you do not need to use the power adapter to power the access point. This can be especially convenient when the access point is installed in a high location far from a power outlet.

Verify Wireless Connectivity

1. Using a computer or another wireless device, verify that you can establish a

wireless connection to the access point.

2. Using a computer or another wireless device, verify Internet connectivity by

using a browser to connect to the Internet, or check for file and printer access on your network.

Note: If you cannot connect, see the troubleshooting tips on this page.

This section provides some tips for correcting simple problems that you might encounter. For more tro ubleshooting information, see the troublesho oting chapter in the reference manual.

Problem Cause Possible Solution

No LEDs are lit on the access point.

The LAN LED is off.

The 2.4 GHz LED, 5 GHz LED, or both are off.

You cannot configure the access point from a browser.

The access point has no power.

There is a hardware connection problem.

The wireless connection does not work.

Multiple causes.

• Make sure that the power cord is connected to the access point and plugged in to a working power outlet or power strip.

• Make sure that you are using the correct NETGEAR power adapter supplied with your access point.

• If the access point is using PoE, make sure that the PoE switch is providing power to the access point.

• Make sure that the cable connectors are securely plugged in to the access point and to the netwo rk device (hub, [PoE] switch, or router).

• Make sure that the network device is turned on.

• If a WLAN LED stays off, disconnect the power adapter from its power source and then plug it in again.

• Log in to the access point and verify that the radio or radios are turned on.

• Contact NETGEAR if a WLAN LED remains off.

• Make sure that the access point is correctly installed, it is powered on, and the LAN connections are OK. Check that the LAN LED is lit to verify that the Ethernet connection is OK.

• Ensure that your computer is using an IP address in the range of the access point. The access point default IP address is 192.168.0.100 and the default subnet mask is 255.255.255.0.

• Quit the browser, clear the cache, delete the cookies, and launch the browser again.

You cannot access the Internet or the LAN from a wireless device.

There is a configuration problem.

• You might not have restarted the wireless device to let the TCP/IP changes take effect. Restart the computer.

• Make sure that the SSID and wireless security settings of the wireless device are the same as those of the access point.

• The wireless device might not have the correct TCP/IP settings to communicate with the network. Restart the wireless device and check that TCP/IP is set up correctly for that network. In Windows, the usual setting for Network Properties is to obtain an IP address automatically.

• The access point default values might not work with your network. Check the access point default configuration against the configuration of other devices in your network.

For information about changing the default values of the access point, see the reference manual.

Technical Support

After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website.

For product updates and web support, visit http://support.netgear.com. NETGEAR recommends that you use only the official NETGEAR support

resources. You can access the reference manual online at http://downloadcenter.netgear.com

or through a link in the product’s user interface.

December 2012

NETGEAR, the NETGEAR logo, and ProSafe® are registered trademarks of NETGEAR, Inc. in the United States and/or other countries. Other brand and product names are trademarks or registered trademarks of their respective holders. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.