Netgear WNDAP380R Installation Manual

ProSAFE Dual Band Wireless-N

Access Point with RFID Support,

WNDAP380R

Reference Manual

May 2013 202-11230-01

350 East Plumeria Drive San Jose, CA 95134 USA

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

Support

Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product

at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.

Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Countries): Check the list of phone numbers at

http://support.netgear.com/general/contact/default.aspx.

Trademarks

NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.

Revision History

Publication Part Number

202-11230-01 May 2013 First publication

Publish Date Comments

Chapter 1 Introduction

Chapter 2 Installation and Basic Configuration

About the ProSAFE Dual Band Wireless-N Access Point with RFID Support,

WNDAP380R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

What Is in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Key Features and Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Supported Standards and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . .8

Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

802.11b/g/n and 802.11a/n Standards–Based Wireless Networking. . .10

Autosensing Ethernet Connections with Auto Uplink . . . . . . . . . . . . . . .11

Hardware Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Top Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Bottom Panel with Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

What You Need Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Wireless Equipment Placement and Range Guidelines. . . . . . . . . . . . .15

Ethernet Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

LAN Configuration Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Hardware Requirements for Computers on Your LAN . . . . . . . . . . . . . .16

Requirements for Entering IP Addresses. . . . . . . . . . . . . . . . . . . . . . . .16

Install and Configure the Wireless Access Point . . . . . . . . . . . . . . . . . . . .16

Connect the Wireless Access Point to a Computer . . . . . . . . . . . . . . . .17

Configure Basic General System Settings and Time Settings . . . . . . . .20

Configure the IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Configure the Optional DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . .23

Configure the Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . .24

Test Basic Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Mount the Wireless Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Ceiling Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Desk Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Chapter 3 Wireless Configuration and Security

Before You Configure Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . .40

Wireless Data Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Security Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

Security Profile Concepts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Write Down Your Wireless Network Settings . . . . . . . . . . . . . . . . . . . . .44

Configure and Enable Security Profiles . . . . . . . . . . . . . . . . . . . . . . . . .46

Configure RADIUS Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . . .57

Schedule the Wireless Radios to Be Turned Off . . . . . . . . . . . . . . . . . . . .60

Configure Basic Wireless Quality of Service . . . . . . . . . . . . . . . . . . . . . . .60

Chapter 4 Management

Enable Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

SNMP Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Secure Shell and Telnet Management. . . . . . . . . . . . . . . . . . . . . . . . . .65

Upgrade the Wireless Access Point Software . . . . . . . . . . . . . . . . . . . . . .66

Web Browser Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

TFTP Server Upgrade Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Manage the Configuration File or Reset to Factory Defaults . . . . . . . . . . .69

Save the Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Restore the Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Restore the Wireless Access Point to the Factory Default Settings. . . .70

Reboot the Wireless Access Point without Restoring the

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Change the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Enable the Syslog Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Enable Rogue AP Detection and Monitor Access Points. . . . . . . . . . . . . .74

Enable and Configure Rogue AP Detection. . . . . . . . . . . . . . . . . . . . . .74

View and Save Access Point Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Chapter 5 Advanced Configuration

Configure Spanning Tree Protocol and 802.1Q VLANs. . . . . . . . . . . . . . .80

Configure Hotspot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Configure Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Configure Advanced Quality of Service Settings . . . . . . . . . . . . . . . . . . . .85

Configure Wireless Bridging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Configure a Point-to-Point Wireless Network. . . . . . . . . . . . . . . . . . . . .88

Configure a Point-to-Multipoint Wireless Network . . . . . . . . . . . . . . . . .93

Configure the Wireless Access Point to Repeat the Wireless

Signal Using Point-to-Multipoint Bridge Mode . . . . . . . . . . . . . . . . . . . .98

Configure RFID Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Enable the RFID Module and Configure the RFID Server . . . . . . . . . .103

Monitor the RFID Module, Server, and Traffic . . . . . . . . . . . . . . . . . . .104

Reboot or Reset the RFID Module. . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Chapter 6 Monitoring

View System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Monitor Wireless Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

View the Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Chapter 7 Troubleshooting

Basic Functioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Verify the Correct Sequence of Events at Startup . . . . . . . . . . . . . . . .117

No LEDs Are Lit on the Wireless Access Point . . . . . . . . . . . . . . . . . .117

The Active LED or the LAN LED Is Not Lit . . . . . . . . . . . . . . . . . . . . . .118

The WLAN LED Is Not Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

You Cannot Access the Internet or the LAN from a

Wireless-Capable Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

You Cannot Configure the Wireless Access Point from a Browser . . . . .119

When You Enter a URL or IP Address a Time-Out Error Occurs. . . . . . .120

Troubleshoot a TCP/IP Network Using the Ping Utility. . . . . . . . . . . . . . .120

Test the LAN Path to Your Wireless Access Point. . . . . . . . . . . . . . . .120

Test the Path from Your Computer to a Remote Device . . . . . . . . . . .121

Problems with Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Troubleshoot the RFID Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Appendix A Supplemental Information

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Appendix B Command-Line Reference Index

1. Introduction

This chapter introduces the NETGEAR® ProSAFE® Dual Band Wireless-N Access Point with RFID Support, WNDAP380R, and describes some of the key features. The chapter includes the following sections:

• About the ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

• What Is in the Box?

• System Requirements

• Key Features and Standards

• Hardware Description

Note: For more information about the topics covered in this manual, visit

the support website at http://support.netgear.com.

Note: Firmware updates with new features and bug fixes are made

available from time to time at downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually features or behavior of your product do not match what is described in this guide, you might need to update your firmware.

. If the

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

About the ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

The ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R, going forward in this manual referred to as the wireless access point, is a powerful building block of a wireless LAN infrastructure. It provides concurrent 2.4 GHz 802.11b/g/n and 5 GHz 802.1 1a/n connectivity between wired Ethernet networks and radio-equipped wireless notebook systems, desktop systems, print servers, and other devices. Support for two transmit radio chains and two receive radio chains, also referred to as 2x2 multiple input, multiple output (MIMO), can increase wireless throughput considerably

The wireless access point provides wireless connectivity to multiple wireless network devices within a fixed range or area of coverage, including multiple radio-frequency identification (RFID) tags and devices. maximum connectivity area with about a 500-foot radius. The wireless access point can support a maximum of 128 clients (64 for the 2.4 GHz radio and 64 for the 5 GHz radio) in a range of several hundred feet. The throughput is shared between all clients. To meet the required coverage, throughput, and quality of your wireless network, install a suf number of wireless access points.

ypically, an individual in-building wireless access point provides a

ficient

The wireless access point acts as a bridge between the wired LAN and wireless clients. Connecting multiple wireless access points through a wired Ethernet backbone can further increase the wireless network coverage. As a mobile computing device moves out of the range of one wireless access point, it moves into the range of another clients can freely roam from one wireless access point to another and still maintain a seamless connection to the network.

The autosensing capability of the wireless access point allows packet transmission at up to 300 Mbps, or at reduced speeds to compensate for distance or electromagnetic interference.

. As a result, wireless

What Is in the Box?

The product package contains the following items:

• ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

• Straight through Category 5 Ethernet cable

• Power adapter and cord (12V

• Wall-mount kit

• Installation guide

If any parts are missing or damaged, contact your reseller or customer support in your area.

, 1A)

isit the NETGEAR website at http://support.netgear.com/general/contact/default.aspx for the telephone number of customer support in your area. Keep the installation guide, along with the original packing materials. If you need to return the wireless access point for repair use the packing materials to repack the wireless access point.

Introduction

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

System Requirements

Before installing the wireless access point, make sure that your system meets these requirements:

• A 10/100/1000 Mbps local area network device such as a hub or switch.

• The Category 5 UTP straight-through Ethernet cable with RJ-45 connector included in the

package, or one like it.

• A 100–120V

• A computer with the TCP/IP protocol installed and a web browser for configuration, such

as Microsoft Internet Explorer 8.0 or later

• If you use radio-frequency identification (RFID) tags and devices, a computer that

functions as an RFID server.

, 50–60 Hz

AC power source.

, or Mozilla Firefox 18.0 or later.

Key Features and Standards

This section includes the following subsections:

• Supported Standards and Conventions

• Key Features

• 802.11b/g/n and 802.11a/n Standards–Based Wireless Networking

• Autosensing Ethernet Connections with Auto Uplink

The wireless access point is easy to use and provides solid wireless and networking support. It also of

fers a wide range of security options.

Supported Standards and Conventions

The wireless access point supports the following standards and conventions:

• Standards compliance. The wireless access point complies with the IEEE 802.1

standards for wireless LANs and is Wi-Fi certified for 802.11n standard.

• WPA and WPA2. The wireless access point provides WPA and WPA2 enterprise-class

strong security with RADIUS and certificate authentication as well as dynamic encryption key generation. have the overhead of RADIUS servers but provides the strong security of WPA.

• Multiple BSSIDs.

access point is connected to a wired network and a set of wireless clients, it is called a basic service set (BSS). attached to the header of packets sent over a WLAN that differentiates one WLAN from another when a mobile device tries to connect to the network.

The WPA-PSK and WPA2-PSK pre-shared key authentication does not

The wireless access point supports multiple BSSIDs. When a wireless

The basic service set identifier (BSSID) is a unique identifier

1a/b/g

The multiple BSSID feature allows you to configure up to 16 SSIDs (8 per radio) on your wireless access point and assign dif

ferent configuration settings to each SSID.

Introduction

All the

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

configured SSIDs are active, and the network devices can connect to the wireless access point by using any of these SSIDs.

• DHCP server and client. The DHCP server of the wireless access point can provide a

dynamic IP address to wireless clients. The wireless access point can also act as a client and obtain an IP address from a DHCP server on the LAN.

• SNMP.

(SNMP) for Management Information Base (MIB) management.

• STP. The wireless access point supports Spanning Tree Protocol (STP).

• 802.1Q VLAN

network even though they might actually be physically on dif Virtual LANs (VLANs) are configured through software rather than hardware, which makes them very flexible. VLANs are very useful for user and host management, bandwidth allocation, and resource optimization.

The wireless access point supports Simple Network Management Protocol

. A network of computers can behave as if they are connected to the same

ferent segments of a LAN.

Key Features

The wireless access point provides solid functionality, including the following features:

• Dual band. The wireless access point can operate concurrently in the 2.4 GHz and

5 GHz bands.

• Multiple operating modes:

- W

ireless access point.

802.11b/g/n and 802.11a/n access point for clients.

- Point-to-point bridge. The wireless access point communicates with another access

point that functions in bridge mode. association.

- Point-to-multipoint bridge. The wireless access point is the master for a group of

access points that function in bridge mode, that send all traf do not communicate directly with each other. You can use this mode with or without client association.

- Repeating the wireless signal.

access point for clients but functions only in point-to-multi the wireless signal and send all traffic to a remote access point.

• WMM. Wi-Fi Multimedia (WMM) is a subset of the 802.11e standard. WMM allows

wireless traf Time-dependent information, like video or audio, has a higher priority than normal traffic. For WMM to function correctly, wireless clients also need to support WMM.

• QoS. Quality of Service (QoS) support lets you configure parameters that af

flowing from the wireless access point to the client station and traffic flowing from the client station to the wireless access point.

• Hotspot support. Y

redirected to the URL you specify.

• Rogue AP detection

access to any part of the secured wireless and wired LAN.

fic to have a range of priorities, depending on the kind of data.

ou can allow all HTTP (TCP, port 80) requests to be captured and

. Rogue AP filtering ensures that unknown APs are not given

The wireless access point operates as a standard

You can use this mode with or without client

fic to the master, and that

The wireless access point does not function as an

point bridge mode to repeat

fect traf

fic

Introduction

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

• Access control. MAC address filtering can ensure that only trusted wireless clients can

use the wireless access point to gain access to the wireless and wired LAN.

• Security profiles. When using multiple BSSIDs, you can configure unique security

settings (encryption, SSID, and so on) for each BSSID.

• Hidden mode.

correct SSID can connect.

• Telnet and SSH command-line Interface. Using an application such as PuTTY

access the wireless access point over a Telnet or Secure Shell (SSH) connection and use the command-line interface (CLI) to configure the wireless access point.

• Upgradeable firmware. Firmware is stored in flash memory.

using only your web browser, and you can upgrade it remotely. You can also use the command-line interface.

• Configuration backup. Configuration settings can be backed up to a file and restored.

• Secure and economical operation.

economical operation.

• PoE support

end-span sources can supply power to the wireless access point over the Ethernet port. The wireless access point can receive all required power on one Ethernet port from a single PoE source.

• Autosensing Ethernet connection with

10/100/1000 Mbps IEEE 802.3 Ethernet networks.

• LED indicators. Power/Test,

identified.

• VLAN security profiles. Each security profile is automatically allocated a VLAN ID when

the security profile is modified.

The SSID is not broadcast, assuring that only clients configured with the

, you can

You can upgrade it easily,

Adjustable power output allows more secure or

. Using Power over Ethernet (PoE), any 802.3af-compliant midspan or

Auto Uplink™ interface. Connects to

Active, LAN, and WLAN for each radio mode are easily

802.11b/g/n and 802.11a/n Standards–Based Wireless

Networking

The wireless access point provides a bridge between wired Ethernet LANs and 802.11b/g/nand 802.11a/n-compatible wireless LAN networks. It provides connectivity between wired Ethernet networks and radio-equipped wireless notebook systems, desktop systems, print servers, RFID tags, and other devices.

In addition, the wireless access point supports the following wireless features:

• Aggregation support

• Reduced InterFrame spacing support

• 2 x 2 multiple input, multiple output (MIMO) support

• Distributed coordinated function (CSMA/CA, back-of

retransmission of unacknowledged frames)

• RTS/CTS handshake

• Beacon generation

Introduction

f procedure,

ACK procedure,

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

• Packet fragmentation and reassembly

• Auto or long preamble

• Roaming among wireless access points on the same subnet

Autosensing Ethernet Connections with Auto Uplink

The wireless access point can connect to a standard Ethernet network. The LAN interface is autosensing and capable of full-duplex or half-duplex operation.

The wireless access point incorporates Auto Uplink technology. The Ethernet port automatically senses whether the Ethernet cable plugged into the port should have a “normal” connection such as to a computer or an “uplink” connection such as to a switch or

That port then configures itself correctly. This feature also eliminates any concerns

hub. about crossover cables, as Auto Uplink accommodates either type of cable to make the right connection.

Hardware Description

This section describes the top and rear hardware functions of the wireless access point.

• Top Panel

• Rear Panel

• Bottom Panel with Product Label

Top Panel

The LEDs of the wireless access point are described in the following figure and table:

Figure 1. Top panel with LEDs

Introduction

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

Table 1. Top panel LEDs

Item LED Description 1

4 2.4 GHz WLAN Off Wireless 802.11b/g/n (2.4 GHz) LAN is not ready, or

5 5 GHz WLAN Off Wireless 802.11n/a (5 GHz) LAN is not ready, or no

Power/Test Off Power is off.

On (green) Power is on.

Amber, then blinking

green

Active Off No Ethernet traffic is detected, or no link is detected.

On or blinking (green) Ethernet traffic is detected.

LAN Off No link is detected on the LAN port.

Amber 100 Mbps or 10 Mbps link is detected on the LAN port.

Green 1000 Mbps link is detected on the LAN port.

On or blinking (green) Wireless 802.11b/g/n (2.4 GHz) LAN is ready, or

A self-test is running or software is being loaded. During startup, the LED is first steady amber, then goes off, and then blinks green before turning steady green after about 45 seconds. If after one minute the LED remains amber or continues to blink green, it indicates a system fault.

no wireless activity is detected.

wireless activity is detected.

Rear Panel

Figure 2. Rear panel

On or blinking (green) Wireless 802.11n/a (5 GHz) LAN is ready, or wireless

activity is detected.

Introduction

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

The rear panel components of the wireless access point, from left to right, are described in the following list:

1. Factory default Reset button. Using a sharp object, press and hold this button for about

10 seconds to reset the wireless access point to factory defaults settings. All configuration settings are lost, and the default password is restored. For more information, see Restore

the Wireless Access Point to the Factory Default Settings on page 70.

2. 10/100/1000BASE-T Gigabit Ethernet (RJ-45) port with Auto Uplink (Auto MDI-X) with

IEEE 802.3af Power over Ethernet (PoE) support for connection to a switch or router.

3. Cable security lock receptacle for an optional lock.

4. Power socket for a 12VDC, 1.5A power adapter

Bottom Panel with Product Label

The product label on the bottom of the wireless access point’s enclosure displays factory default settings, regulatory compliance, and other information:

Figure 3. Product label on the bottom

Introduction

2. Installation and Basic

Configuration

This chapter describes how to install and configure the wireless access point for wireless connectivity to your LAN. This basic configuration enables computers with 2.4 GHz 802.11b/g/n and 5 GHz 802.1 1a/n wireless adapters to connect to the Internet or access printers and files on your LAN. In planning your wireless network, consider the level of security required. Chapter 3,

Wireless Configuration and Security, describes how to set up wireless security for your network.

This chapter includes the following sections:

• What You Need Before You Begin

• Install and Configure the Wireless Access Point

• Test Basic Wireless Connectivity

• Mount the Wireless Access Point

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

What You Need Before You Begin

You need to consider the guidelines and requirements in the following sections before you can set up your wireless access point.

Wireless Equipment Placement and Range Guidelines

The range of your wireless connection can vary significantly based on the location of the wireless access point. The latency, data throughput performance, and power consumption of wireless adapters also vary depending on your configuration choices.

Note: Failure to follow these guidelines can result in significant

performance degradation or inability to connect wirelessly to the wireless access point. For complete performance specifications, see

Appendix A, Supplemental Information.

For best results, place your wireless access point according to the following general guidelines:

• Near the center of the area in which the wireless devices will operate.

• In an elevated location such as a high shelf where the wirelessly connected devices have

line-of-sight access (even if through walls).

• Away from sources of interference, such as computers, microwaves ovens, and 2.4 GHz

cordless phones.

• Away from large metal surfaces or water.

The time it takes to establish a wireless connection can vary depending on both your security settings and placement. WEP connections can take slightly longer to establish. Also, WEP encryption can consume more battery power on a notebook computer

Note: Before you position and mount the wireless access point at its

permanent position, first configure the wireless access point and test the computers on your LAN for wireless connectivity as explained in this chapter.

Installation and Basic Configuration

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

Ethernet Cabling Requirements

The wireless access point connects to your LAN using twisted-pair Category 5 Ethernet cable with RJ-45 connectors.

LAN Configuration Requirements

For the initial configuration of your wireless access point, you need to connect a computer to the wireless access point.

Hardware Requirements for Computers on Your LAN

To connect to the wireless access point on your network, each computer needs to have an

802.11b/g/n or 802.11a/n wireless adapter installed.

Requirements for Entering IP Addresses

The fourth octet of an IP address needs to be between 0 and 255 (both inclusive). This requirement applies to any IP address that you enter on a screen of the web management interface.

Install and Configure the Wireless Access Point

Install and configure your wireless access point in the order of the following sections:

1. Connect the Wireless Access Point to a Computer

2. Log In to the Wireless Access Point

3. Configure Basic General System Settings and Time Settings

4. Configure the IP Settings

5. Configure the Optional DHCP Server

6. Configure the Basic Wireless Settings

Before installing the wireless access point, make sure that your Ethernet network functions.

After you have connected the wireless access point to the Ethernet network, computers with

802.1

1b/g/n and 802.1

network. For this to work correctly, verify that you have met all the system requirements, shown in

System Requirements on page 8.

1a/n wireless adapters are able to communicate with the Ethernet

Installation and Basic Configuration

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

Connect the Wireless Access Point to a Computer

Tip: Before you place the wireless access point in an elevated position that is

difficult to reach, first set up and test the wireless access point to verify wireless network connectivity.

 To set up the wireless access point:

1. Unpack the box and verify the contents.

2. Prepare a computer with an Ethernet adapter

network, record its TCP/IP configuration settings. Configure the computer with a static IP address of 192.168.0.210 and 255.255.255.0 as the subnet mask.

3. Connect an Ethernet cable to the Ethernet port (A)

4. Securely insert the other end of the Ethernet cable into the wireless access point’s Ethernet

port (B).

. If this computer is already part of your

of the computer.

5. Turn on your computer.

6. Connect the power adapter to the wireless access point. Tip: The wireless access point supports Power over Ethernet (PoE) with

power redundancy. Both Ethernet ports can provide power. If you have a switch that provides PoE, you do not need to use the power adapter to power the wireless access point. Using PoE can be especially convenient when the wireless access point is installed in a high location far away from a power outlet.

erify the following:

7. V

Power/T est LED. The Power/Test LED blinks when the wireless access point is

first turned on. (To be exact, during startup, the LED is first steady amber, then goes off, and then blinks green.) After about 45 seconds, the LED should stay lit

(steady green). If after one minute the Power/Test LED is not lit or is still blinking, check the connections and see if the power outlet is controlled by a wall switch that is turned off.

Installation and Basic Configuration

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

Active LED. The Active LED is lit or blinks green when there is Ethernet traffic.

LAN LED. The LAN LED indicates the LAN speed for the LAN port: green for

1000 Mbps and amber for 100 Mbps or 10 Mbps. If the LAN LED is not lit, make sure that the Ethernet cable is securely attached at both ends.

2.4 GHz

WLAN LED. The 2.4 GHz WLAN LED is lit or blinks green when the wireless

LAN (WLAN) is ready.

5 GHz

WLAN LED. The 5 GHz WLAN LED is lit or blinks green when the WLAN is

ready.

Log In to the Wireless Access Point

The default IP address of your wireless access point is 192.168.0.100. By default, the DHCP client on the wireless access point is disabled so you can log in using the default IP address.

 To log in to the wireless access point:

1. Open a web browser such as Microsoft Internet Explorer 8.0 or later, or Mozilla

Firefox 18.0 or later.

2. Connect to the wireless access point by entering its default address of 192.168.0.100

your browser (use http and not https). The Login screen displays:

into

3. Enter the default user name of admin and the default password of password.

4. Click Login.

The web browser displays the basic General system settings screen under the Configuration tab of the main menu:

Installation and Basic Configuration

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

Web Management Interface

The navigation tabs across the top of the web management interface provide access to all the configuration functions of the wireless access point and remain constant. The menu items in the blue bar change according to the navigation tab that is selected.

Figure 4. Navigation tabs and menu items

The bottom right corner on all screens that allow you to make configuration changes show the Apply and Cancel buttons.

Figure 5. Buttons

These buttons have the following functions:

• Cancel. Cancels all configuration changes that you made on the screen.

• Apply. Saves and applies all configuration changes that you made on the screen.

The following buttons can be displayed:

• Edit. Lets you edit the existing configuration.

• Save or Save As. Lets you save the information that is displayed onscreen to a file.

• Details. Provides more details for the information that is displayed in the table onscreen.

• Proceed. Confirms the action.

• Send. Sends a test command.

• Refresh. Refreshes the information that is displayed onscreen.

• Clear. Clears the information that is displayed onscreen.

Installation and Basic Configuration

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

Configure Basic General System Settings and Time Settings

After you have successfully logged in to the wireless access point, the basic General system

settings screen displays.

 To configure basic system settings:

1. Select Configuration > System >

Basic > General.

The basic General system settings screen displays:

2. Configure the settings as explained in the following table:

Setting Description

Access Point Name This unique name is the wireless access point NetBIOS name. The name is printed

on the rear label of the wireless access point. The default is netgearxxxxxx, in which

xxxxxx

represents the last six digits of the wireless access point MAC address. You can replace the default name with a unique name up to 15 characters long. The access point name can be retrieved through SNMP.

Country / Region From the Country / Region drop-down menu, select the country where the wireless

access point is installed.

Note: It might not be legal to operate this wireless access point in a region other than

one of the regions that you can select from the drop-down menu.

3. Click Apply .

 To configure time settings:

1. Select Configuration > System >

The Time screen displays:

Installation and Basic Configuration

Basic > Time.

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

2. Configure the settings as explained in the following table:

Setting Description

Time Zone Select the time zone to match your location. Current Time This is a nonconfigurable field that displays the current date and time. NTP Client Enable the Network Time Protocol (NTP) client to synchronize the time of the

wireless access point with an NTP server selected.

Use Custom NTP Server Select this check box if you want to use a custom NTP server.

Note: You need to have an Internet connection to use an NTP server that is

not on your local network.

Hostname / IP Address

Enter the host name or IP address of the custom NTP server The default NTP server depends on the selected time zone. For example, for China the default is time-e.netgear

Note: If you use a host name, make sure that you have

configured a DNS server. For more information, see the next section.

. By default the Enable radio button is

3. Click Apply .

Configure the IP Settings

.com.

WARNING:

If you enable the DHCP client, the IP address of the wireless access point changes when you click Apply, causing you to lose your connection to the wireless access point. You then need to use the new IP address to reconnect to the wireless access point.

Installation and Basic Configuration

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

Tip: If you enable the DHCP client on the wireless access point, you can

discover the new IP address of the wireless access point by accessing the DHCP server on your LAN, or by using a network IP address scanner application.

 To configure the IP settings:

1. Select Configuration > IP > IP Settings.

The IP Settings screen displays:

2. Configure the IP settings as explained in the following table:

Setting Description

DHCP Client By default, the Dynamic Host Configuration Protocol (DHCP) client is disabled. If

you have a DHCP server on your LAN and you select the Enable radio button, the wireless access point receives its IP address, subnet mask, and default gateway settings automatically from the DHCP server on your network when you connect the wireless access point to your LAN.

IP Address Enter the IP address of your wireless access point. The default IP address is

192.168.0.100. address range used on your LAN, or enable DHCP the server

IP Subnet Mask Enter the network number portion of an IP address. Unless you are

implementing subnetting, enter 255.255.0.0 as the subnet mask.

Default Gateway Enter the IP address of the ISP gateway to which the wireless access point

connects.

To change the address, enter an unused IP address from the

Installation and Basic Configuration

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

Setting Description

Primary DNS Server

Secondary DNS Server

Network Integrity Check

Enter the IP addresses of the primary and secondary DNS servers. A DNS server is a host on the Internet that translates Internet names (such as www.netgear.com) to numeric IP addresses. address of one or two DNS servers to your wireless access point during login. If the ISP does not transfer addresses, you need to obtain them from the ISP and enter them manually in these fields.

Select this check box to validate that the upstream link is active before allowing wireless associations. Ensure that the default gateway is configured.

Typically your ISP transfers the IP

3. Click Apply .

Configure the Optional DHCP Server

The wireless access point provides a built-in DHCP server for wireless clients only , which can be especially useful in small networks. By default, the DHCP server is disabled. When the DHCP server is enabled, the wireless access point provides preconfigured TCP/IP configurations to all connected wireless clients.

 To configure DHCP server settings:

1. Select Configuration > IP > DHCP Server Settings.

The DHCP Server Settings screen displays:

Installation and Basic Configuration

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

2. Configure the settings as explained in the following table:

Setting Description

Select the Enable radio button to enable the DHCP server . Use the default settings or specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the wireless access point’

DHCP Server VLAN ID Enter the VLAN ID for the DHCP server. The VLAN ID range is from 1 to 4094.

The default VLAN is 1.

Starting IP Address Enter the first address in the range of IP addresses to be assigned to DHCP

clients.

Ending IP Address Enter the last address in the range of IP addresses to be assigned to DHCP

clients. The default address is 192.168.1.50.

Subnet Mask Enter the subnet mask to be used by DHCP clients. The default mask is

255.255.255.0.

The default address is 192.168.1.02.

s LAN IP address.

Gateway IP

Primary DNS Address Enter the IP address of the primary Domain Name System (DNS) server

Secondary DNS Address Enter the IP address of the secondary DNS server available to DHCP clients. Primary WINS Server Enter the IP address of the primary WINS server for the network, if there is any. Secondary WINS Server Enter the IP address of the secondary WINS server for the network, if there is

Lease Enter the period that the DHCP server grants to DHCP clients to use the

Address Enter the IP address of the default routing gateway to be used by DHCP clients.

The default address is 192.168.0.1.

available to DHCP clients.

any

assigned IP addresses. The default time is one day

3. Click Apply .

Configure the Basic Wireless Settings

For proper compliance and compatibility between similar products in your coverage area, you need to configure the 802.1 1b/g/n and 802.1 1a/n wireless adapter settings correctly, including the operating channel and country. You also need to configure the basic wireless network settings for wireless devices to connect to your network. For other wireless features, including wireless security, see Chapter 3, Wireless Configuration and Security.

Installation and Basic Configuration

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

WARNING:

If you configure the wireless access point from a wireless computer and you change the wireless access point’s SSID, channel, or wireless security settings, you lose your wireless connection when you click Apply. You then need to change the wireless settings of your computer to match the wireless access point’s new settings.

Operating Frequency (Channel) Guidelines

You do not need to change the operating frequency (channel) unless you notice interference problems or you place the wireless access point near another wireless access point. If you do change the operating frequency, observe the following guidelines:

• Wireless access points use a fixed channel. You can select a channel that provides the

least interference and best performance. In the United States and Canada, 1 are available.

• If you are using multiple wireless access points, it is better if adjacent wireless access

points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent wireless access points is five channels (for example, use Channels 1 and 6, or 6 and 1

1, or 1 and 11).

1 channels

• In infrastructure mode (which is the default mode for the wireless access point), wireless

clients normally scan all channels, looking for a wireless access point. If more than one wireless access point can be used, the one with the strongest signal is used.

This is

possible only if the wireless access points use the same SSID.

Configure 802.11b/bg/ng Wireless Settings

The basic Wireless Settings screen lets you configure the 802.11b, 802.11bg, or 802.11ng wireless mode, the SSID, and other wireless settings.

 To configure the 802.11b/g/n wireless settings:

1. Select Configuration > Wireless > Basic > Wireless Settings.

The basic Wireless Settings screen displays the 1

Note: The radio wave icon ( ) displays next to the enabled wireless

mode (b, bg, or ng).

1ng settings.

Installation and Basic Configuration

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

2. Select one of the following 2.4GHz Band radio buttons:

• 11b. Both 802.11n- and 802.1

1g-compliant devices can connect to the access point

because they are backward compatible.

•

11bg. 802.11n-compliant devices can connect to the access point because they are

backward compatible.

• 11ng. This is the default setting. 802.11b-compliant devices cannot connect to the

access point. If you keep the default setting, go to Step 5

When you change the wireless mode, the Turn Radio On check box is automatically cleared, and all fields, buttons, and drop-down menus onscreen are masked out.

3. Turn on the radio by selecting the Turn Radio On check box.

A pop-up screen displays.

Note: Under normal conditions, you want the radio to be turned on. Turning off

the radio disables access through the wireless access point, which can be helpful for configuration, network tuning, or troubleshooting activities.

4. Click OK to confirm the change of wireless mode.

The change does not take effect until you click the Apply button after you have completed

the wireless configuration.

Installation and Basic Configuration

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

5. Specify the remaining wireless settings as explained the following table:

Setting Descriptions

Wireless Network Name (SSID)

Wireless On-Off Status This field is not configurable. It shows the status of the wireless scheduler. For

Broadcast Wireless Network Name (SSID)

Channel / Frequency From the drop-down menu, select the channel you wish to use for your wireless

Enter a 32-character (maximum) service set identifier (SSID); the characters are case-sensitive. The default is device needs to match the wireless access point’s SSID for the wireless device to communicate with the wireless access point. If the SSIDs do not match, you do not get a wireless connection to the wireless access point.

more information, see Schedule the Wireless Radios to Be Turned Off on page 60.

Select the Ye SSID, allowing wireless clients that have a null (blank) SSID to adopt the wireless access point’s SSID. from being broadcast, select the No radio button.

LAN.

The wireless channels and frequencies depend on the country and

wireless mode. The default setting is

It should not be necessary to change the wireless channel unless you

Note:

experience interference (indicated by lost connections or slow data transfers). If this happens, you might want to experiment with different channels to see which is the best. For more information, see Operating Frequency (Channel)

Guidelines on page 25.

Note: For more information about available channels and frequencies, see

Technical Specifications on page 125.

s radio button to enable the wireless access point to broadcast its

NETGEAR_1 1ng. The SSID assigned to a wireless

Yes is the default setting. To prevent the SSID

Auto.

MCS Index / Data Rate 11ng mode only

Note: For most

networks, the default settings work fine.

Output Power From the drop-down menu, select the transmission power of the wireless access

From the drop-down menu, select a Modulation and Coding Scheme (MCS) index and transmit data rate for the wireless network. For a list of all options that you can select, see Factory Default Settings page 127.

Channel Width From the drop-down menu, select a channel width. The

options are Dynamic 20/40 MHz, 20 MHz, and 40 MHz. default is 20 MHz. A wider channel improves the performance, but some legacy devices can operate only in either 20 MHz or 40 MHz.

Guard Interval From the drop-down menu, select the guard interval to

protect transmissions from interference. or you can select Long - 800 ns. Some legacy devices can operate only with a long guard interval.

point: Full, Half, Quarter

Note: Increasing the power improves performance, but if two or more wireless

access points are operating in the same area and on the same channel, interference can occur.

Note: Make sure that you comply with the regulatory requirements for total radio

frequency (RF) output power in your country.

, Eighth, Minimum. The default is Full.

The default setting is Best.

The

The default is Auto,

Installation and Basic Configuration

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

6. Click Apply .

The selected wireless mode is now enabled.

Note: For information about how to configure advanced wireless settings,

see Configure Advanced Wireless Settings on page 82.

Configure 802.11a/na Wireless Settings

If you click the 802.11a/na tab on the basic Wireless Settings screen, you can configure the

802.11a or 802.11na wireless mode, the SSID, and other wireless settings.

 To configure the 802.11a/na wireless settings:

1. Select Configuration > Wireless > Basic > Wireless Settings.

2. Click the 802.11a/na tab.

The basic Wireless Settings screen displays the 802.1

1na settings.

Note: The radio wave icon ( ) displays next to the selected radio mode

(a or na).

Installation and Basic Configuration

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

3. Select one of the following 5GHz Band radio buttons:

• 11a. 802.1

1n-compliant devices can connect to the access point because they are

backward compatible.

• 11na.

This is the default setting. If you keep the default setting, go to Step 6.

When you change the wireless mode, the Turn Radio On check box is automatically cleared, and all fields, buttons, and drop-down menus onscreen are masked out.

4. Turn on the radio by selecting the T

urn Radio On check box.

A pop-up screen displays.

Note: Under normal conditions, you want the radio to be turned on. Turning off

the radio disables access through the wireless access point, which can be helpful for configuration, network tuning, or troubleshooting activities.

5. Click OK to confirm the change of wireless mode.

The change does not take effect until you click the Apply button after you have completed the wireless configuration.

6. Specify the remaining wireless settings as explained the following table:

Setting Descriptions

Wireless Network Name (SSID)

Wireless On-Off Status This field is not configurable. It shows the status of the wireless scheduler. For

Enter a 32-character (maximum) service set identifier (SSID); the characters are case-sensitive. The default device needs to match the wireless access point’s SSID for the wireless device to communicate with the wireless access point. If the SSIDs do not match, you do not get a wireless connection to the wireless access point.

more information, see Schedule the Wireless Radios to Be Turned Off on page 60.

is NETGEAR_11na. The SSID assigned to a wireless

Broadcast Wireless Network Name (SSID)

Channel / Frequency From the drop-down menu, select the channel you wish to use on your wireless

Select the Ye SSID, allowing wireless clients that have a null (blank) SSID to adopt the wireless access point’ from being broadcast, select the No radio button.

LAN.

The wireless channels and frequencies depend on the country and

wireless mode.

Note: It should not be necessary to change the wireless channel unless you

Guidelines on page 25.

Note: For more information about available channels and frequencies, see

Technical Specifications on page 125.

Installation and Basic Configuration

s radio button to enable the wireless access point to broadcast its

s SSID. Yes is the default setting. To prevent the SSID

The default setting is Auto.

ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

Setting Descriptions

MCS Index / Data Rate 11na mode only

Note: For most

networks, the default settings work fine.

Output Power From the drop-down menu, select the transmission power of the wireless access

Channel Width From the drop-down menu, select a channel width. The

options are Dynamic 20/40 MHz, 20 MHz, and 40 MHz. default is Dynamic 20/40 MHz. performance, but some legacy devices can operate only in either 20 MHz or 40 MHz.

Guard Interval From the drop-down menu, select the guard interval to

protect transmissions from interference. or you can select Long - 800 ns. Some legacy devices can operate only with a long guard interval.

point: Full, Half, Quarter

Note: Increasing the power improves performance, but if two or more wireless

access points are operating in the same area and on the same channel, interference can occur.

Note: Make sure that you comply with the regulatory requirements for total radio

frequency (RF) output power in your country.

, Eighth, Minimum.

The default is Full.

The default setting is Best.

A wider channel improves the

The default is

7. Click Apply .

The

Auto,

The selected wireless mode is now enabled.

Note: For information about how to configure advanced wireless settings,

see Configure Advanced Wireless Settings on page 82.

Test Basic Wireless Connectivity

After you have configured the wireless access point as explained in the previous sections,

test the computers on your LAN for wireless connectivity before you position and mount the wireless access point at its permanent position.

 To test for wireless connectivity:

1. Configure the 802.11b/g/n and 802.1

they all have the same SSID and channel that you have configured on the wireless access point.

2. Verify that your computers have a wireless link to the wireless access point. If you have

enabled the DHCP server on the wireless access point, verify that to obtain an IP address through DHCP from the wireless access point.

1a/n wireless adapters of your computers so that

your computers are able

Installation and Basic Configuration

+ 122 hidden pages

Netgear WNDAP380R Installation Manual

Contents

1. Introduction

About the ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R

What Is in the Box?

System Requirements

Key Features and Standards

Supported Standards and Conventions

Key Features

Autosensing Ethernet Connections with Auto Uplink

Hardware Description

Top Panel

Rear Panel

Bottom Panel with Product Label

What You Need Before You Begin

Wireless Equipment Placement and Range Guidelines

Ethernet Cabling Requirements

LAN Configuration Requirements

Hardware Requirements for Computers on Your LAN

Requirements for Entering IP Addresses

Install and Configure the Wireless Access Point

Connect the Wireless Access Point to a Computer

Log In to the Wireless Access Point

Configure Basic General System Settings and Time Settings

Configure the IP Settings

Configure the Optional DHCP Server

Configure the Basic Wireless Settings

Test Basic Wireless Connectivity