NETGEAR WNDAP360 User guide

ProSafe Dual Band Wireless-N Access Point WNDAP360

Reference Manual
350 East Plumeria Drive San Jose, CA 95134 USA
May 4, 2011 202-10826-01 v1.0
ProSafe Dual Band Wireless-N Access Point WNDAP360
©2011 NETGEAR, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means without the written permission of NETGEAR, Inc.
Technical Support
Thank you for choosing NETGEAR. T o register your product, get the latest product updates, get support online, or for more information about the topics covered in this manual, visit the support website at
http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR Phone (Other Countries): Check the li
http://support.netgear.com/app/answers/detail/a_id/984.
st of phone numbers at
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. Other brand and product names are registered trademarks or trademarks of their respective holders. © 2011 NETGEAR, Inc. All rights reserved.
Statement of Conditions
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use, or application of, the product(s) or circuit layout(s) described herein.
Revision History
Publication Part Number Version Publish Date Comments
202-10826-01 v1.0 May 4, 2011 First publication
2

Contents

Chapter 1 Introduction
Chapter 2 Installation and Basic Configuration
About the ProSafe Dual Band Wireless-N Access Point WNDAP360 . . . . .6
What Is In the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
System Requirements . . . . . . . .
Key Features and Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Supported Standards and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . .8
Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
802.11b/g/n and 802.11a/n Standards–Based W Autosensing Ethernet Connections with Auto Uplink
Hardware Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Top Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Bottom Panel with Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
What You Need before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Wireless Equipment Placement and Range G
Ethernet Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
LAN Configuration Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Computer Hardware Requirements
Install and Configure the Wireless Access Point . . . . . . . . . . . . . . . . . . . .15
Connect the Wireless Access Point Log In to the Wireless Access Point Configure Basic General System Settings Configure IP Settings and Optional DHCP
Configure Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Operating Frequency (Channel) Guidelines. . .
Test Basic Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Mount the Wireless Access Point. . . . . . . . .
Ceiling Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Desk Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
ireless Networking . . .10
. . . . . . . . . . . . . . .10
uidelines. . . . . . . . . . . . .14
. . . . . . . . . . . . . . . . . . . . . . . . . . . .15
to Computer. . . . . . . . . . . . . . . . . .16
. . . . . . . . . . . . . . . . . . . . . . . . . . . .17
and Time Settings . . . . . . . .19
Server Settings . . . . . . . . . .21
. . . . . . . . . . . . . . . . . . .29
. . . . . . . . . . . . . . . . . . . . . . .30
Chapter 3 Wireless Configuration and Security
Wireless Data Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Security Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Before You Change the SSID, WEP, and WPA Settings . . . . . . . . . . . .39
Configure and Enable Security Profiles . . . .
Configure RADIUS Server Settings . . . . . . . . .
3
. . . . . . . . . . . . . . . . . . . . .42
. . . . . . . . . . . . . . . . . . . . .51
ProSafe Dual Band Wireless-N Access Point WNDAP360
Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . . .53
Schedule the Wireless Radio to Be Turned Off . . . . . . . . . . . . . . . . . . . . . 55
Configure Basic Wireless Quality of Service . . . . . . . . . . . . . . . . . . . . . . . 56
Chapter 4 Management
Enable Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
SNMP Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Secure Shell and Telnet Management. . . . . . . . . . . . . . . . . . . . . . . . . .60
Upgrade the Wireless Access Point Manage the Configuration File or Reset to Factory
Save the Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Restore the Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Restore the Wireless Access Point to the
Reboot the Wireless Access Point without Restoring
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Change the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Enable the Syslog Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Monitor the Wireless Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
View System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Monitor Wireless Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
View the Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Enable Rogue AP Detection and Monitor Access
Enable and Configure Rogue AP Detection. . .
View and Save Access Point Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Software . . . . . . . . . . . . . . . . . . . . . .61
Defaults . . . . . . . . . . .64
Factory Default Settings. . . .66
the
Points. . . . . . . . . . . . . .77
. . . . . . . . . . . . . . . . . . . 77
Chapter 5 Advanced Configuration
Spanning Tree Protocol and 802.1Q VLAN . . . . . . . . . . . . . . . . . . . . . . . .81
Hotspot Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Configure Advanced Wireless Settings . . . . . .
Configure Advanced QoS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Configure Wireless Bridging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Configure a Point-to-Point Wireless Network. . . . . . . . . . . . . . . . . . . . .90
Configure a Point-to-Multipoint Wireless Net
Configure the Wireless Access Point to Repeat the Wireless
Signal Using Point-to-Multipoint
Bridge Mode . . . . . . . . . . . . . . . . . . . .98
. . . . . . . . . . . . . . . . . . . . .84
work . . . . . . . . . . . . . . . . .93
Chapter 6 Troubleshooting
Basic Functioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
No LEDs Are Lit on the Wireless Access Point
The Active LED or the LAN LED Is Not Lit . . . . . . . . . . . . . . . . . . . . . .105
The WLAN LED Does Not Light Up . . . . . . . . . . . . . . . . . . . . . . . . . . .105
You Cannot Access the Internet or the LAN from a
Wireless-Capable Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
You Cannot Configure the Wireless Access Point from a Browser . . . . .106
When You Enter a URL or IP Address a Time-O
. . . . . . . . . . . . . . . . . . 104
ut Error Occurs. . . . . . .107
4
ProSafe Dual Band Wireless-N Access Point WNDAP360
Troubleshooting a TCP/IP Network Using the Ping Utility . . . . . . . . . . . .107
Testing the LAN Path to Your Wireless Access Point . . . . . . . . . . . . .107
Testing the Path from Your
Problems with Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Use the Packet Capture Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Computer to a Remote Device . . . . . . . . .108
Appendix A Supplemental Information
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Appendix B Command-Line Reference Appendix C Notification of Compliance Index
5

1. Introduction

This chapter introduces the NETGEAR® ProSafe™ Dual Band Wireless-N Access Point WNAP360 and describes some of the key features. This chapter includes the following se ctions:
About the ProSafe Dual Band Wireless-N Access Point WNDAP360
What Is In the Box?
System Requirements
Key Features and Standards
Hardware Description
Note: For more information about the topics covered in this manual, visit
the support website at http://support.netgear.com.
1

About the ProSafe Dual Band Wireless-N Access Point WNDAP360

The ProSafe Dual Band Wireless-N Access Point WNDAP360 is the basic b uilding block of a wireless LAN infrastructure. It provides 2.4 GHz 802.11b/g/n and 5 GHz 802.11a/n connectivity between wired Ethernet networks and radio-equipped wireless notebook systems, desktop systems, print servers, and other devices.
The wireless access point provides wireless connectivity within a fixed range or area of coverage—interacting with a wireless network interface card (NIC) through an antenna. Typically, an individual in-building wireless access point provides a maximum connectivity area of about a 500-foot radius. The ProSafe Dual Ba nd Wireless-N Access Point WNDAP360 can support a small group of users—typically 10 to 32 users per radio—in a range of several hundred feet, with a maximum of 64 supported clients.
The ProSafe Dual Band Wireless-N Access Point WNDAP360 acts as a bridge between the wired LAN an Ethernet backbone can further increase the wireless network coverage. As a mobile computing device moves out of the range of one wireless access point, it moves into the
d wireless clients. Connecting multiple wireless access points through a wired
to multiple wireless network devices
6
ProSafe Dual Band Wireless-N Access Point WNDAP360
range of another . As a result, wireless client s can freely roam from one wireless access point to another and still maintain seamless connection to the network.
The autosensing capability of the ProSafe Dual Band Wireless-N Access Point WNDAP360
llows packet transmission at up to 300 Mbps, or at reduced speeds to compensate for
a distance or electromagnetic interference.

What Is In the Box?

The product package should contain the following items:
ProSafe Dua
Power ada
S
traight-through Category 5 Ethernet cable
ProSafe Dua
Resou
W
Contact your reseller or customer support in your a parts.
Refer to the NETGEAR website at http://kbserver.netgear
number of customer support in your area. You should keep the Inst the original packing materials, and use the packing materials to repack the wireless access point if you need to return it for repair.
To qualify for product updates and product warranty on the NETGEAR website at http://my.netgear.com/r
rce CD, which includes this manual
all-mount kit made up of brackets and hardware
l Band Wireless-N Access Point WNDAP360
pter and cord (12 VCD, 1.0A)
l Band Wireless-N Access Point WNDAP360 Installation Guide
rea if there are any missing or damaged
.com/main.asp for the telephone
allation Guide, along with
, NETGEAR encourages you to register
egistration/login.aspx.

System Requirements

Before installing the wireless access point, make sure that your system meets these requirements:
A 10/10
The Cate
package, or one like it
A 100–
A W
Mozilla 1.5 or later
At lea
An 802
Wireless-N Dual Band USB Adapter WNDA3100v2.
0/1000 Mbps local area network device such as a hub or switch
gory 5 UTP straight-through Ethernet cable with RJ-45 connector included in the
120V, 50–60 Hz AC power source
eb browser for configuration, such as Microsoft Internet Explorer 6.0 or later, or
st one computer with the TCP/IP protocol installed
.11a/n or 802.11b/g/n-compliant device, such as the NETGEAR® RangeMax™
Introduction
7
ProSafe Dual Band Wireless-N Access Point WNDAP360

Key Features and Standards

The ProSafe Dual Band Wireless-N Access Point WNDAP360 is easy to use and provides
solid wireless and networking support. It also offers a wide range of security options.

Supported Standards and Conventions

The ProSafe Dual Band Wireless-N Access Point WNDAP360 supports the following
standards and conventions:
tandards compliance. The wireless access point complies with the IEEE 802.11a/b/g
S
standards for wireless LANs, and is Wi-Fi certified for 802.11n standard.
Ful
Multiple
l WPA and WPA2 support. The wireless access point provides WPA and WPA2
enterprise-class strong security with RADIUS and certificate authentication as well as dynamic encryption key generation. The WPA-PSK and WPA2-PSK preshared key authentication is without the overhead of RADIUS servers but with all of the strong security of WPA.
BSSIDs. The wireless access point supports multiple BSSIDs. When a wireless access point is connected to a wired network and a set of wireless stations, it is called a basic service set (BSS). The basic service set identifier (BSSID) is a unique identifier attached to the header of packets sent over a WLAN that differentiates one WLAN from another when a mobile device tries to connect to the network.
The multiple BSSID feature allows you to configure up to eight SSIDs on your wireless access point an SSIDs are active, and the network devices can connect to the wireless access point by using any of these SSIDs.
DHCP client
upon request. The wireless access point can act as a client and obtain information from your DHCP server; it can also act as a DHCP server and provide network information for wireless clients.
SNMP Supp
Management Information Base (MIB) management.
802.1
Q VLAN (virtual LAN) support. A network of computers that behave as if they are
connected to the same network even though they might actually be physically located on different segments of a LAN. VLANs are configured through software rather than hardware, which makes them extremely flexible. VLANs are very useful for user and host management, bandwidth allocation, and resource optimization.
d assign different configuration settings to each SSID. All the configured
support. DHCP provides a dynamic IP address to PCs and other devices
ort. Support for Simple Network Management Protocol (SNMP)
Introduction
8
ProSafe Dual Band Wireless-N Access Point WNDAP360

Key Features

The ProSafe Dual Band Wireless-N Access Point WNDAP360 provides solid functionality, including the following features:
Dual Band
and the 5 GHz band concurrently. The choice of bands is reflected in the protocol standard supported, as well as the
dministration screens that are displayed.
a
Mul
Hot
Upg
Rogue AP detectio
Ac
Security profil
Hidden m
Secure T
Configuration
tiple operating modes:
- W
access point.
- Point-to-point bridge. In th
with another bridge-mode wireless station or wireless access point. Network authentication should be used to protect this communication.
- Point-to-multipoint bridge. Sele
for a group of bridge-mode wireless stations. The other bridge-mode wireless station s send all traffic to this master, and do not communicate directly with each other. Network authentication should be used to protect this traffic.
- Rep
function as an access point for clients but functions only in point-to-multip oint bridg e mode to repeat the wireless signal and send all traffic to a remote access point. Network authentication should be used to protect this communication.
spot settings. You can allow all HTTP (TCP, port 80) requests to be captured and
redirected to the URL you specify.
radeable firmware. Firmware is stored in a flash memory. You can upgrade it easily, using only your Web browser, and you can upgrade it remotely. You can also use the command-line interface.
given access to any part of the LAN.
cess control. The Access Control MAC address filtering feature can ensure that only
trusted wireless stations can use the wireless access point to gain access to your LAN.
settings (encryption, SSID, and so on) for each BSSID.
correct SSID can connect.
(CLI) enables direct secure access over the serial port and easy scripting of configuration of multiple wireless access points across an extensive network via the Ethernet interface. A Secure Shell (SSH) client is required.
Concurrent. The wireless access point can operate in both the 2 .4 GHz band
ireless access point. Operates as a standard 802.11b/g/n or 802.11a/n wireless
is mode, the wireless access point communicates only
ct this only if this wireless access point is the master
eating the wireless signal. In this mode, the wireless access point does not
n. The Rogue AP filtering feature ensures that unknown APs are not
es. When using multiple BSSIDs, you can configure unique security
ode. The SSID is not broadcast, assuring only clients configured with the
elnet command-line Interface. The secure Telnet command-line interface
backup. Configuration settings can be backed up to a file and restored.
Secure an
economical operation.
d economical operation. Adjustable power output allows more secure or
Introduction
9
ProSafe Dual Band Wireless-N Access Point WNDAP360
Power over Ethernet. Power can be supplied to the wireless access point over the
Ethernet port from any 802.3af-compliant midspan or end-span source.
Autose
10/100/1000 Mbps IEEE 802.3 Ethernet networks.
LED indi
identified.
W
allows wireless traffic to have a range of priorities, depending on the kind of data. Time-dependent information, like video or audio, has a higher priority than normal traffic. For WMM to function correctly, wireless clients also need to support WMM.
Quality
flowing from the wireless access point to the client station and traffic flowing from the client station to the wireless access point. The QoS feature allows you to prioritize traffic, such as voice and video traffic, so that packets do not get dropped.
nsing Ethernet connection with Auto Uplink™ interface. Connects to
cators. Power/Test, Active, LAN, and WLAN for each radio mode are easily
i-FI Multimedia (WMM) support. WMM is a subset of the 802.11e standard. WMM
of Service (QoS) support. You can configure parameters that affect traffic
VLAN security
the security profile is modified.
profiles. Each security profile is automatically allocated a VLAN ID when

802.11b/g/n and 802.11a/n Standards–Based Wireless Networking

The ProSafe Dual Band Wireless-N Access Point WNDAP360 provides a bridge between wired Ethernet LANs and 802.11b/g/n and 802.11a/n-compatible wireless LAN networks. It provides connectivity between wired Ethernet networks and radio-equipped wireless notebook systems, desktop systems, print servers, and other devices. Additionally, the wireless access point supports the following wireless features:
Aggre
Redu
Multiple input
Distribu
retransmission of unacknowledged frames)
R
Beacon g
Packet
gation support
ced InterFrame spacing support
, multiple output (MIMO) support
ted coordinated function (CSMA/CA, back-off procedure, ACK procedure,
TS/CTS handshake
eneration
fragmentation and reassembly
Auto
Roaming
or long preamble
among wireless access points on the same subnet

Autosensing Ethernet Connections with Auto Uplink

The ProSafe Dual Band Wireless-N Access Point WNDAP360 can connect to a standard Ethernet network. The LAN interface is autosensing and capable of full-dup lex or h alf-duplex operation.
Introduction
10
ProSafe Dual Band Wireless-N Access Point WNDAP360
1
2
3
4
5
The wireless access point incorporates Auto UplinkTM technology. The Ethernet port automatically senses whether the Ethernet cable plugged into the port should have a “normal” connection such as to a computer or an “uplink” connection such as to a switch or hub. That port then configures itself correctly. This feature also eliminates any concerns about crossover cables, as Auto Uplink accommodates either type of cable to make the right connection.

Hardware Description

This section describes the top and rear hardware functions of the ProSafe Dual Band Wireless-N Access Point WNDAP360.

Top Pa n el

The ProSafe Dual Band Wireless-N Access Point WNDAP360 LEDs are described in the following figure and table:
Figure 1.
Introduction
11
ProSafe Dual Band Wireless-N Access Point WNDAP360
1
23 4
567
Table 1. Top Panel LEDs
Item LED Description 1 Power/Test Off Power is off.
On (green) Power is on. Amber, then blinking
n
gree
2 Active Off No Ethernet traffic is detected or no link is detected.
On or blinking (green) Ethernet traffic is detected.
3 LAN Off 10 Mbps or no link is detected.
Amber 10/100 Mbps link is detected. Green 1000 Mbps link is detected.
2.4 GHz WLAN Off Wireless 802.11b/g/n (2.4 GHz) LAN is not ready or
4
On or blinking (green) Wireless 802.11b/g/n (2.4 GHz) LAN is ready or
5 GHz WLAN Off Wireless 802.11n/a (5 GHz) LAN is not ready or no
5
On or blinking (green) Wireless 802.11n/a (5 GHz) LAN is ready or wireless
A self-test is running or software is being loaded. During startup, the LED is first steady amber, then goes off, and then blinks green before turning steady green after about 45 seconds. If after 1 minute the
ED remains amber or continues to blink green, it
L indicates a system fault.
no wireless activity is detected.
wireless activity is detected.
wireless activity is detected.
tivity is detected.
ac

Rear Panel

Figure 2.
Introduction
12
ProSafe Dual Band Wireless-N Access Point WNDAP360
The rear panel functions of the ProSafe Dual Band Wireless-N Access Point WNDAP360 are described in the following list:
1. Reverse
2. Factory def
SMA connector for an optional 2.4-GHz antenna.
ault Reset button. Using a sharp object, press and hold this button for about
5 seconds to reset the wireless access point to factory defaults settings. All configuration
ttings are lost, and the default password is restored. For more information, see Restore
se
the Wireless Access Point to the Factory Default Settings on p
3. Console
port for connecting to an optional console terminal. The port has an RJ-45
age 66.
connector and supports the following settings: 9600 K default baud rate, (8) data bits, no (N) parity bit, and one (1) stop bit.
4. 10/100
/1000BASE-T Gigabit Ethernet (RJ-45) port with Auto Uplink (Auto MDI-X) with
IEEE 802.3af Power over Ethernet (PoE) support for connection to a switch or router.
5. Cable
6. Power socket for a 12 VDC,
7. Reverse
security lock receptacle for an optional lock.
1A power adapter.
SMA connector for an optional 2.4-GHz antenna.

Bottom Panel with Product Label

The product label on the bottom of the wireless access point’s enclosure displays factory default settings, regulatory compliance, and other information:
Figure 3.
Introduction
13

2. Installation and Basic Configuration

This chapter describes how to install and configure your access point for wireless connectivity to your LAN. This basic configuration will enable computers with 2.4 GHz 802.11b/g/n or 5 GHz
802.1 1 a/n wireless adapters to connect to the Internet, or access printers and f iles on your LAN. In planning your wireless network, consider the level of security required. Chapter 3, Wireless
Configuration and Security, describes how to set up wireless security for your ne
chapter includes the following sections:
What You Need before You Begin
Install and Configure the Wireless Access Point
Test Basic Wireless Connectivity
Mount the Wireless Access Point
Note: In this chapter and in all further chapters, the WNDAP360 is
referred to as the wireless access point.
twork. This
2

What You Need before You Begin

You need to consider the following guidelines and requirements before you can set up your wireless access point. See also System Requirements on p

Wireless Equipment Placement and Range Guidelines

The range of your wireless connection can vary significantly based on the location of the wireless access point. The latency, data throughput performance, and notebook power consumption of wireless adapters also vary depending on your configuration choices.
Note: Failure to follow these guidelines can result in significant
performance degradation or inability to wirelessly connect to the wireless access point. For complete performance specifications, see Appendix A, Supplemental Information.
14
age 7.
ProSafe Dual Band Wireless-N Access Point WNDAP360
For best results, place your wireless access point according to the following general guidelines:
Near the
In an
line-of-sight access (even if through walls).
A
way from sources of interference, such as PCs, microwaves ovens, and 2.4-GHz
cordless phones.
A
way from large metal surfaces or water.
Placing
Placing an external antenna in a horizontal position provides best up-and-down coverage. (An external antenna does not come standard with the WNDAP360 wireless access point.)
If you are
points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent wireless access points is five channels (for example, use channels 1 and 6, or 6 and 11, or 1 and 11).
The time it takes to establish a wireless connection can vary depending on both you r security settings encryption can consume more battery power on a notebook computer.
center of the area in which your PCs will operate.
elevated location such as a high shelf where the wirelessly connected PCs have
an external antenna in a vertical position provides best side-to-side coverage.
using multiple wireless access points, it is better if adjacent wireless access
and placement. WEP connections can take slightly longer to establish. Also, WEP

Ethernet Cabling Requirements

The wireless access point connects to your LAN using twisted-pair Catego ry 5 Ethernet cable with RJ-45 connectors.

LAN Configuration Requirements

For the initial configuration of your wireless access point, you need to co nnect a computer to the wireless access point.

Computer Hardware Requirements

To connect to the wireless access point on your network, each computer needs to have an
802.11b/g/n or 802.11a/n wireless adapter installed.

Install and Configure the Wireless Access Point

Before installing the wireless access point, make sure that your Ethernet network is up and working. You will be connecting the wireless access point to the Ethernet network. Then computers with 802.11b/g/n or 802.11a/n wireless adapters will be able to communicate with the Ethernet network.
Installation and Basic Configuration
15
ProSafe Dual Band Wireless-N Access Point WNDAP360
A
B
Ethernet cable
Ethernet port
WNDAP360
In order for this to work correctly, verify that you have met all of the system requirements, shown in System Requirements on p
age 7.
Install and configure your wireless access point in
1. Connect the Wireless Access Point to Computer
2. Log In to the Wireless Access Point
3. Configure Basic General System Settings
4. Configure IP Settings and Optional DHCP Server Settings
5. Configure Basic Wireless Settings
the order of the following sections:
and Time Settings

Connect the Wireless Access Point to Computer

Tip: Before you place the wireless access point in an elevated position that is
difficult to reach, first set up and test the wireless access point to verify wireless network connectivity.
To set up the wireless access point:
1. Unp
2. Prep
3. Connect an Ethern
4. Securely insert
.
ack the box and verify the contents.
are a computer with an Ethernet adapter. If this computer is already part of your network, record its TCP/IP configuration settings. Configure the computer with a static IP address of 192.168.0.210 and 255.255.255.0 as the sub net mask.
et cable from the wireless access point to the computer (point A in the
following figure).
the other end of the cable into the wireless access point’s Ethernet port
(point B in the following figure).
Figure 4.
Installation and Basic Configuration
16
ProSafe Dual Band Wireless-N Access Point WNDAP360
2.4 GHz
5 GHz
5. Turn on your computer.
6. Conn
ect the power adapter to the wireless access point.
Tip: Th
e wireless access point supports Power over Ethernet (PoE). If you have a switch that provides PoE, you will not need to use the power adapter to power the wireless access point. This can be especially convenient when the wireless access point is installed in a high location far away from a power outlet.
7. V
erify the following:
Power/T est LED.
The Power/Test LED blinks when the wireless access point is first turned on. (To be exact, during startup, the LED is first steady amber, then g
oes off, and then blinks green.) After about 45 seconds, the LED should stay lit (steady green). If after 1 minute the Power/Test LED is not lit or is still blinking, check the connections and see if the power outlet is controlled by a wall switch that is turned off.
Active LED.
LAN LED. The L
The Active LED is lit or blinks green when there is Ethernet traffic.
AN LED indicates the LAN speed: green for 1000 Mbps, amber
for 100 Mbps, and no light for 10 Mbps. If the LAN LED is not lit, make sure that
he Ethernet cable is securely attached at both ends.
t WLAN LED.
The 2.4 GHz WLAN LED is lit or blinks green when the wireless LAN
(WLAN) is ready. WLAN LED.
The 5 GHz WLAN LED is lit or blinks green when the wireless LAN
(WLAN) is ready.

Log In to the Wireless Access Point

The default IP address of your wireless access point is http://192.168.0.100. The wireless access point is set, by default, for the DHCP client to be disabled.
To log in to the wireless access point:
1. Open
2. Conn
a Web browser such as Microsoft Internet Explorer 6.0 or later, or Mozilla Firefox
1.5 or later.
ect to the wireless access point by entering its default address of http://192.168.0.100
into your browser. The Login screen opens:
Installation and Basic Configuration
17
ProSafe Dual Band Wireless-N Access Point WNDAP360
Figure 5.
3. Enter the default user name of admin and the default password of password.
4. Click Lo
Configuration tab of the main menu as shown in Figure 8 on p
gin. The Web browser displays the basic General system settings screen under the
age 19.
Web Management Interface
The navigation tabs across the top of the web management interface provide access to all the configuration functions of the wireless access point, and remain constant. The menu items in the blue bar change according to the navigation tab that is selected.
Figure 6.
The bottom right corner of all screens that allow you to make configuration changes show the Apply and Cancel buttons, and on several screens the Edit button.
Figure 7.
These buttons have the following functions:
Edit.
Can
Ap
ply . Saves and applies all configuration changes that you made on the screen.
Allows you to edit the existing configuration.
cel. Cancels all configuration changes that you made on the screen.
Installation and Basic Configuration
18
ProSafe Dual Band Wireless-N Access Point WNDAP360

Configure Basic General System Settings and Time Settings

Note: After you have successfully logged in to the wireless access point,
the basic General system settings screen displays.
To configure basic system settings:
1. Select Configurati
on > System > Basic > Gen er al. The basic General system settings
screen displays:
Figure 8.
2. Specify the fields as explained in the following table:
Table 2. Basic General System Settings
Field Description
Access Point Name This unique name is the wireless access point NetBIOS name. The name is printed
the rear label of the wireless access point. The default is netgearxxxxxx, where
on xxxxxxx represents the last 6 digits of the wireless access point MAC address. You can replace the default name with a unique name up to 15 characters long. The access point name can be retrieved through SNMP.
Country/Region From the Country/Region drop-down list, sele
access point is installed.
Note: It might not be legal to operate this wirele
one of those identified in this field.
3. Click App
ly to save your settings.
Installation and Basic Configuration
19
ct the country where the wireless
ss access point in a region other than
ProSafe Dual Band Wireless-N Access Point WNDAP360
To configure time settings:
1. Select Configuratio n > System > Basic > Tim e. The Time screen displays:
Figure 9.
2. Specify the fields as explained in the following table:
Table 3. Time System Settings
Field Description
Time Zone Select the time zone to match your location. Current Time This is a nonconfigurable field that NTP Client Enable the Network Time Protocol (NTP) client to synchronize the time of the
wireless access point with an NTP server. By default the Enable radio button is selected.
Use Custom NTP Server Select this check box to If you wan
Note: You need to have an Internet connection to use an NTP server that is
on your local network.
not
3. Click Apply
Hostname / IP Address
to save your settings.
Enter the host name or IP address of The default is time-b.netgear.com.
Note: If you use a host name, make sure that you have
red a DNS server. For more information, see the next
configu section.
displays the current date and time.
t to use a custom NTP server.
the custom NTP server.
Installation and Basic Configuration
20
ProSafe Dual Band Wireless-N Access Point WNDAP360

Configure IP Settings and Optional DHCP Server Settings

To configure the IP settings:
1. Select Con
figuration > IP > IP Settings. The IP Settings screen displays:
Figure 10.
2. Specify the fields as explained in the following table:
Table 4. IP Settings
Field Description
DHCP Client By default, the Dynamic Host Configuration Protocol (DHCP) client is disabled. If
you have a DHCP server on your LAN and you select the Enable check box, the wireless access point will receive its IP address, subnet mask, and default gateway settings automatically from the DHCP server on your network when you connect the wireless access point to your LAN.
IP Address Enter the IP address of your wireless access poi
192.168.0.100. To change the address, enter an unused IP address from the address range used on your LAN, or enable DHCP the server.
IP Subnet Mask Enter the network number portion of an IP address. Unless you are
menting subnetting, enter 255.255.0.0 as the subnet mask.
imple
Default Gateway Enter the IP address of the ISP’s router to
connect.
Primary DNS Server
Secondary DNS Server
Network Integrity Check Select this check box to vali
Enter the IP address of the primary and secondary DNS servers. A DNS server is a host on the Internet that www.netgear.com) to numeric IP addresses. Typically your ISP transfers the IP address of one or two DNS servers to your wireless access point during login. If the ISP does not transfer an address, you need to obtain it from the ISP and enter it manually in this field.
date that the upstream link is active before allowing
wireless associations. Ensure that the default gateway is configured.
nt. The default IP address is
which the wireless access point will
translates Internet names (such as
Installation and Basic Configuration
21
ProSafe Dual Band Wireless-N Access Point WNDAP360
3. Click Apply to save your settings.
The wireless access point provides a built-in DHCP serve
r for wireless clients only, which can be especially useful in small networks. When the DHCP server is enabled, the wireless access point provides preconfigured TCP/IP configurations to all connected wireless stations.
To configure DHCP server settings:
1. Select Confi
guration > IP > DHCP Server Settings. The DHCP Server Settings screen
displays:
Figure 11.
2. Specify the fields as explained in the following table:
Table 5. DHCP Server Settings
Field Description
Select the DHCP Serv of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the wireless access point’s LAN IP address.
DHCP Server VLAN ID Enter the DHCP server VLAN ID. The VLAN ID range is between 1 and 4094. Starting IP Address Enter the first address in the range of IP addresses to be assigned to DHCP
Ending IP Address Enter the last address in the range of IP addresses to be assigned to DHCP
Subnet Mask Enter the subnet mask to be used by DHCP clie
Gateway IP Address Enter the IP address of the default routing gateway to be used by DHCP clients.
er check box to enable the DHCP server. Use the default settings or specify the pool
ients. The default address is 192.168.1.02.
cl
cl
ients. The default address is 192.168.1.50.
nts. The default mask is
255.255.255.0.
he default address is 192.168.0.1.
T
Installation and Basic Configuration
22
ProSafe Dual Band Wireless-N Access Point WNDAP360
WARNING!
Table 5. DHCP Server Settings (Continued)
Field Description
Primary DNS Address Enter the IP address of the primary Domain Name Server (DNS) server
available to DHCP clients. Secondary DNS Address Enter the IP address of the secondary DNS server available to DHCP clients. Primary WINS Server Enter the IP address of the primary WINS server for the network. Secondary WINS Server Enter the IP address of the secondary WINS server for the network. Lease Enter the period that the DHCP server grants to DHCP clients to use the
ed IP addresses. The default time is 1 day.
assign
3. Click Apply to save your settings.

Configure Basic Wireless Settings

For proper compliance and compatibility between similar pro ducts in your coverage area, you need to correctly configure the 802.11b/g/n and 802.11a/n wireless adapter settings, including the operating channel and country. You also need to correctly configure the basic wireless network settings for wireless devices to connect to your network. For other wireless features, including wireless security, see Chapter 3, Wireless Configuration and Security.
If you configure the wireless access point from a wireless computer and you change the wireless access point’s SSID, channel, or wireless security settings, you will lose your wireless connection when you click Apply. You then need to change the wireless settings of your computer to match the wireless access point’s new settings.
Configure 802.11b/bg/ng Wireless Settings
To configure the 802.11b/g/n wireless settings:
1. Select Con
Settings screen displays. (The following figure shows the 11ng settings.)
figuration > Wireless > Basic > Wireless Settings. The basic Wireless
Installation and Basic Configuration
23
ProSafe Dual Band Wireless-N Access Point WNDAP360
Figure 12.
2. Specify the wireless mode in the 2.4-GHz band by selecting one of the following radio
buttons:
11
b. Both 802.11n- and 802.11g-compliant devices can connect to the access point
because they are backward compatible.
11bg. 802.11n-compliant devices can connect to the access point because they are
backward compatible.
11
ng. This is the default setting. 802.11b-compliant devices cannot connect to the
access point. If you keep the default setting, go to step 5.
When you change the wireless mode, the Turn Radio On check box is automatically cleared, a
3. T
urn on the radio by selecting the Turn Radio On c he ck bo x . A popup screen displays.
nd all fields, button, and drop-down list onscreen are masked out.
Note: Under normal conditions you want the radio to be turned on. Turning off
the ra
dio disables access through the wireless access point, which can be
helpful for configuration, network tuning, or troubleshooting activities.
4. Click OK to confirm t
he change of wireless mode. The change does not take effect until you
click the Apply button after you have completed the wireless configuration.
Installation and Basic Configuration
24
ProSafe Dual Band Wireless-N Access Point WNDAP360
5. Specify the remaining wireless settings as explained the following table:
Table 6. Basic 2.4-GHz Band Wireless Settings
Field Descriptions
Wireless Network Name (SSID)
Scheduler Status This is a nonconfigurable field that show th
Broadcast Wireless Network Name (SSID)
Channel / Frequency From the drop-down list, select the channel you wish to use on your wireless
Enter a 32-character (maximum) service set identifier (SSID); the characters are case-sensitive. The default is NETGEAR_11ng. The SSID assigned to a wireless device needs to match the wireless access point’s SSID for the wireless device to communicate with the wireless access point. If the SSIDs do not match, you will not get a wireless connection to the wireless access point.
e status of the wireless scheduler. For more information, see Schedule the Wireless Radio to Be Turned Off on page 55.
Select the Ye SSID, allowing wireless stations that have a null (blank) SSID to adopt the wireless access point’s SSID. Yes is the default setting. To prevent the SSID from being broadcast, select the No radio button.
LAN. The wireless mode. The default setting is Auto.
Note: It should not be necessary to change the wireless channel unless you
expe Should this happen, you might want to experiment with different channels to see which is the best. For more information, see Operating Frequency (Channel)
Guidelines on
Note: For more information about available channels and frequencies, see
Technical Specifications in Appendix A.
s radio button to enable the wireless access point to broadcasts its
wireless channels and frequencies depend on the country and
rience interference (indicated by lost connections or slow data transfers).
page 29.
11ng mode only
Note: For most
networks, the settings will work fine.
default
MCS Index / Data Rate
Channel Width From the drop-down list, select a channel width. The options
Ext Protection
acing
Sp
From the drop-down list, select a Modulation and Coding Scheme (MCS) in network. The default setting is Best. For a list of all options that you can select from in 11ng mode, see Factory Default
Settings in Appendix A.
are Dynami channel improves the performance, but some legacy devices can operate only in either 20 MHz or 40 MHz.
When you select a channel width of Dynamic 20/40 MHz or 40 MHz, you also need to select protection spacing for the extension channel from the Ext Protection Spacing drop-down list. In addition to the default value Auto, you can also select a value of 20 or 25.
Note: This field is not applicable when the channel width is
to 20 MHz.
set
dex and transmit data rate for the wireless
c 20/40 MHz, 20 MHz, or 40 MHz. A wider
Installation and Basic Configuration
25
ProSafe Dual Band Wireless-N Access Point WNDAP360
Table 6. Basic 2.4-GHz Band Wireless Settings (Continued)
Field Descriptions
11ng mode only (continued)
11b and 11bg modes
ly
on
Output Power From the drop-down list, select the transmission power of the wireless access
Ext Channel Offset
Guard Interval From the drop-down list, select the guard interval to protect
Data Rate From the drop-down list, select the transmit data rate of the
int: Full, Half, Quarter, Eighth, Minimum. The default is Full.
po
Note: Increasing the power improves performance, but if two or more wireless
ccess points are operating in the same area and on the same channel,
a interference can occur.
Note: Make sure that you comply with the regul
frequency (RF) output power in your country.
When you select a channel width of Dynamic 20/40 MHz or 40 MHz, you also need to select the offset for the extension channel from the Ext Channel Offset drop-down list. In addition to the default value Auto, you can also select Upper or Lower.
Note: This field is not applicable when the channel width is
t to 20 MHz.
se
transmissio value Auto, you can also select Long - 800 ns. Some legacy devices can operate only with a long guard interval.
wireless network. The default setting is Best. For a list of all options that you can select from in 11b mode and 11bg mode, see Factory Default Settings in Appendix A.
ns from interference. In addition to the default
atory requirements for total radio
6. Click Apply to save your settings and enable the selected wireless mode.
Note: The radio wave icon ( ) displays next to the enabled wireless
mode.
Installation and Basic Configuration
26
ProSafe Dual Band Wireless-N Access Point WNDAP360
Configure 802.11a/na Wireless Settings
To configure the 802.11a/na wireless settings:
1. Select Con
figuration > Wireless > Basic > Wireless Settings. The basic Wireless
Settings screen displays. (The following figure shows the 802.11na settings.)
Figure 13.
2. Specify the wireless mode in the 5-GHz band by selecting one of the following radio buttons:
11
a. 802.11n-compliant devices can connect to the access point because they are
backward compatible.
1
1na. This is the default setting. If you keep the default setting, go to step 5.
When you change the wireless mode, the Turn Radio On check box is automatically
ared, and all fields, button, and drop-down list onscreen are masked out.
cle
urn on the radio by selecting the Tu rn R ad io O n c hec k bo x. A popup screen displays.
3. T
Note: Under normal conditions you want the radio to be turned on. Turning off
he radio disables access through the wireless access point, which can be
t helpful for configuration, network tuning, or troubleshooting activities.
4. Click OK
to confirm the change of wireless mode. The change does not take effect until you
click the Apply button after you have completed the wireless configuration.
Installation and Basic Configuration
27
ProSafe Dual Band Wireless-N Access Point WNDAP360
5. Specify the remaining wireless settings as explained the following table:
Table 7. Basic 5-GHz Band Wireless Settings
Field Descriptions
Wireless Network Name (SSID)
Scheduler Status This is a nonconfigurable field that show the
Broadcast Wireless
twork Name (SSID)
Ne
Channel / Frequency From the drop-down list, select the channel you wish to use on your wireless
11na mode only
Note: For most
tworks, the default
ne settings will work fine.
Enter a 32-character (maximum) service set i case-sensitive. The default is NETGEAR_11na. The SSID assigned to a wireless device needs to match the wireless access point’s SSID for the wireless device to communicate with the wireless access point. If the SSIDs do not match, you will not get a wireless connection to the wireless access point.
more information, see Schedule the Wireless Radio to Be Turned Off on page 55.
Select the Yes radio button to enable the wireless access point to broadcasts its SSID, allowing wireless stations that have a null (blank) SSID to adopt the wireless access point’s SSID. Yes is the default setting. To prevent the SSID from being broadcast, select the No radio button.
AN. The wireless channels and frequencies depend on the country and
L wireless mode. The default setting is Auto.
Note: It should not be necessary to change the wireless channel unless you
xperience interference (indicated by lost connections or slow data transfers).
e Should this happen, you might want to experiment with different channels to see which is the best. For more information, see the guidelines following this table.
Note: For more information about available channels and frequencies, see
Technical Specifications in Appendix A.
MCS Index / Data Rate
From the drop-down list, select a Modulation and Coding Scheme (MCS) index and transmit data rate for the wireless network. The default setting is Best. For a list of all options that you can select from in 11na mode, see Factory Default
Settings in Appendix A.
dentifier (SSID); the characters are
status of the wireless scheduler. For
Channel Width From the drop-down list, select a channel width. The options
re Dynamic 20/40 MHz, 20 MHz, or 40 MHz. A wider
a channel improves the performance, but some legacy devices can operate only in either 20 MHz or 40 MHz.
Guard Interval From the drop-down list, select the guard interval to protect
transmissio value Auto, you can also select Long - 800 ns. Some legacy devices can operate only with a long guard interval.
ns from interference. In addition to the default
Installation and Basic Configuration
28
ProSafe Dual Band Wireless-N Access Point WNDAP360
Table 7. Basic 5-GHz Band Wireless Settings (Continued)
Field Descriptions
11a mode only Data Rate From the drop-down list, select the transmit data rate of the
wireless network. The default setting is Best. For a list of all options that you can select from in 11a mode, see Factory
Default Settings in Appendix A.
Output Power From the drop-down list, select the transmission power of the wireless access
nt: Full, Half, Quarter, Eighth, Minimum. The default is Full.
poi
Note: Increasing the power improves performance
access points are operating in the same area and on the same channel, interference can occur.
Note: Make sure that you comply with the regu
frequency (RF) output power in your country.
, but if two or more wireless
latory requirements for total radio
6. Click Apply to save your settings and enable the selected wireless mode.
Note: The radio wave icon ( ) displays next to the selected radio mode.

Operating Frequency (Channel) Guidelines

You should not need to change the operating frequency (channel) unless you notice interference problems, or are setting up the wireless access point near another wireless access point. Observe the following guidelines:
Wire
If you are
less access points use a fixed channel. You can select a channel that provides the least interference and best performance. In the United States and Canada, 11 channels a
re available.
using multiple wireless access points, it is better if adjacent wireless access points use different channels to reduce interference. The recommended channel sp acing between adjacent wireless access points is 5 channels (for example, use channels 1 and 6, or 6 and 11).
infrastructure mode, wireless stations normally scan all channels, looking for a wireless
In
access point. If more than one wireless access point can be used, the one with the strongest signal is used. This can happen only when the wireless access points use the same SSID. The WNDAP360 wireless access point functions in infrastructure mode by default.
Note: For information about how to configure advanced wireless settings,
see Configure Advanced Wireless Settings on page 84.
Installation and Basic Configuration
29
ProSafe Dual Band Wireless-N Access Point WNDAP360
WARNING!

Test Basic Wireless Connectivity

After you have configured the wireless access point as explained in the previous sections, test your computers for wireless connectivity before you position and mount the wireless access point at its permanent position.
To test for wireless connectivity:
1. Config
they all have the same SSID and channel that you have configured on the wireless access point.
2. V
enabled the DHCP server on the wireless access point, verify that your computers are able to obtain an IP address through DHCP from the wire le s s ac c es s p oi nt .
3. V
Mozilla Firefox 1.5 or later to browse the Internet, or check for file and printer access on your network.
In addition to wireless security and other wireless featu access point in your network, configure any additional features as described in Chapter 4,
Management and Chapter 5, Advanced Configuration.
ure the 802.11b/g/n and 802.11a/n wireless adapters of your computers so that
eri f y t h a t y o u r c o m p u t e r s h a v e a w i r e l e s s l i n k t o t h e wireless access point, and if yo u h a v e
erify network connectivity by using a browser such as Internet Explorer 6.0 or later or
Note: If you have trouble connecting to the wireless access point, see
Chapter 6, Troubleshooting.
Before you deploy the wireless access point in your network, set up wireless security and other wireless features as described in
Chapter 3, Wireless Configuration and Security.
res, before you deploy the wireless
After you have completed the configuration of the wire the computer that you used for this process back to its original TCP/IP settings.
less access point, you can reconfigure

Mount the Wireless Access Point

This section includes the following subsections:
Ceiling Installation on this page
Wall Installation
Desk Installation
Installation and Basic Configuration
30
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