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Netgear RBK353 User Manual

User Manual
Orbi WiFi 6 Dual-band Mesh System
Orbi Router Model RBR350 Orbi Satellite Model RBS350
NETGEAR, Inc.
350 E. Plumeria DriveSeptember 2020 San Jose, CA 95134, USA202-12112-01
Orbi WiFi 6 Dual-band Mesh System
Support and Community
You can also check out our NETGEAR Community for helpful advice at community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
2

Contents

Chapter 1 Overview
Orbi router overview............................................................................9
Orbi router hardware features........................................................9
Orbi router front LED behavior....................................................10
Orbi router Power LED behavior.................................................10
Orbi satellite overview.......................................................................11
Orbi satellite hardware features...................................................11
Orbi satellite front LED behavior.................................................12
Orbi satellite Power LED behavior...............................................12
Connect your Orbi router..................................................................13
Place your Orbi satellite.....................................................................14
Sync your Orbi satellite with your Orbi router................................14
Chapter 2 Connect to the Network and Access the Router
Connect to the network.....................................................................16
Wired connection..........................................................................16
WiFi connection.............................................................................16
WiFi connection using WPS..........................................................17
Types of logins....................................................................................17
Router and satellite labels.................................................................17
Set up and manage with the NETGEAR Orbi app..........................18
Use a web browser to access the router..........................................19
Use the automatic Internet setup option....................................19
Log in to the Orbi router web interface......................................21
Change the language........................................................................21
Chapter 3 Specify Your Internet Settings
Use the Setup Wizard.........................................................................23
Manually set up the Internet connection.........................................23
Specify an Internet connection without a login..........................23
Specify an Internet connection that uses a login.......................25
Requirements for entering IPv6 addresses.....................................26
Specify IPv6 Internet connections................................................27
Use auto detection for an IPv6 Internet connection..................28
Use auto configuration for an IPv6 Internet connection...........29
Set up an IPv6 6to4 tunnel Internet connection.........................31
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Orbi WiFi 6 Dual-band Mesh System
Set up an IPv6 6rd tunnel Internet connection...........................32
Set up an IPv6 pass-through Internet connection......................34
Set up an IPv6 fixed Internet connection....................................35
Set up an IPv6 DHCP Internet connection..................................36
Set up an IPv6 PPPoE Internet connection..................................38
Change the MTU size.........................................................................40
Chapter 4 Control Access to the Internet
Manage NETGEAR Armor.................................................................43
Activate and manage NETGEAR Armor using the Orbi app....43
View or change your NETGEAR Armor settings using the Orbi
app...................................................................................................44
Allow or block access to your network............................................44
Use keywords to block Internet sites...............................................45
Delete keywords that are used to block Internet sites...................46
Avoid blocking on a trusted computer............................................47
Block services from the Internet.......................................................48
Manage network access control lists...............................................49
Schedule when to block Internet sites and services......................50
Set up security event email notifications.........................................51
Chapter 5 Specify Network Settings
View or change WAN settings..........................................................54
Manage Dynamic DNS.......................................................................55
Set up a new Dynamic DNS account...........................................55
Specify a DNS account that you already created.......................56
Change the Dynamic DNS settings.............................................57
Set up a default DMZ server..............................................................58
Change the router’s device name....................................................59
Change the LAN TCP/IP settings......................................................59
Use the router as a DHCP server......................................................61
Disable the DHCP server feature in the router...............................62
Manage reserved LAN IP addresses................................................63
Reserve an IP address....................................................................63
Edit a reserved IP address............................................................64
Delete a reserved IP address entry..............................................64
Manage custom static routes............................................................65
Set up a static route.......................................................................65
Edit a static route...........................................................................66
Delete a static route.......................................................................67
Specify basic WiFi settings................................................................68
Change the WiFi password or security level...................................69
Set up a guest WiFi network.............................................................70
View or change advanced WiFi settings..........................................71
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Orbi WiFi 6 Dual-band Mesh System
Use the router as a WiFi access point..............................................72
Set up router mode............................................................................73
Generate a new backhaul password................................................74
Set up a bridge for a port group or VLAN tag group....................74
Set up a bridge for a port group..................................................75
Set up a bridge for a VLAN tag group........................................75
Improve network connections with Universal Plug and Play........77
Chapter 6 Manage Your Network
Update the router and satellite firmware........................................80
Check for firmware updates.........................................................80
Manually update firmware............................................................81
Manually update satellite firmware..............................................81
Manually update router firmware................................................82
Change the admin password............................................................83
Enable admin password reset...........................................................83
Reset the admin password................................................................84
View router status and usage information.......................................85
Display Internet port statistics...........................................................85
Check the Internet connection status..............................................86
View the satellite status......................................................................87
View and manage logs of router activity.........................................88
View devices connected to the network or edit device
information..........................................................................................89
View devices connected to the network.....................................89
Edit device information on the Attached Devices page...........90
View satellites connected to the network or edit satellite
information..........................................................................................90
View satellites connected to the network...................................90
Edit satellite information that displays on the Attached Devices
page.................................................................................................91
Monitor Internet traffic.......................................................................92
Set your time zone, adjust for daylight saving time, or change the
NTP server...........................................................................................93
Manage the router configuration file...............................................94
Back up settings.............................................................................94
Erase the current configuration settings.....................................95
Restore configuration settings.....................................................96
Access your Orbi network from anywhere using the Orbi app....96
Chapter 7 Customize Internet Traffic Rules for Ports
Manage port forwarding to a local server.......................................98
Set up port forwarding to a local server......................................98
Add a custom port forwarding service........................................99
5
Orbi WiFi 6 Dual-band Mesh System
Edit a port forwarding service....................................................100
Delete a port forwarding entry..................................................101
Application example: Make a local web server public...........101
How the router implements the port forwarding rule.............102
Manage port triggering...................................................................102
Add a port triggering service.....................................................103
Disable port triggering or change the time-out period.........104
Application example: Port triggering for Internet Relay Chat.104
Chapter 8 Use VPN to Access Your Network
Set up a VPN connection.................................................................107
Specify VPN service in the router...................................................107
Install OpenVPN software...............................................................108
Install OpenVPN software on your Windows-based computer.108
Install OpenVPN software on your Mac computer..................111
Install OpenVPN software on an iOS device............................112
Install OpenVPN software on an Android device....................112
Use a VPN tunnel on your Windows-based computer................113
Use VPN to access your Internet service at home........................115
Set up VPN client Internet access in the router........................115
Block VPN client Internet access in the router..............................116
Use a VPN tunnel to access your Internet service at home.........116
Chapter 9 Troubleshooting
Quick tips...........................................................................................119
Sequence to restart your network.............................................119
WiFi settings.................................................................................119
Network settings..........................................................................119
The router and satellite do not sync..............................................119
You cannot log in to the router.......................................................120
You cannot access the Internet.......................................................121
Troubleshoot Internet browsing.....................................................122
Troubleshoot PPPoE........................................................................123
Troubleshoot WiFi connectivity......................................................123
Troubleshoot your network using the ping utility........................124
Test the LAN path to your router...............................................124
Test the path from your computer to a remote device...........125
Appendix A Factory Settings and Technical Specifications
Factory settings.................................................................................128
Factory settings for Orbi router model RBR350......................128
Factory settings for Orbi satellite model RBS350....................130
Technical specifications...................................................................132
Technical specifications for Orbi router model RBR350.........132
6
Orbi WiFi 6 Dual-band Mesh System
Technical specifications for Orbi satellite model RBS350......133
7
1

Overview

The Orbi WiFi 6 Dual-band Mesh System creates dedicated high-speed WiFi connections to your Internet service. The Orbi router (model RBR350) connects to your modem or gateway. The Orbi satellite (model RBS350) extends the WiFi signal throughout your home.
This manual describes how to manage your Orbi WiFi 6 Dual-band Mesh System from your Orbi router web interface. You can manage your Orbi satellite from the Orbi router web interface.
This chapter contains the following sections:
• Orbi router overview
• Orbi satellite overview
• Connect your Orbi router
• Place your Orbi satellite
• Sync your Orbi satellite with your Orbi router
For more information about the topics covered in this manual, visit the support website at https://www.netgear.com/support/.
Note: This manual might refer to the Orbi router (model RBR350) as the router and refer to the Orbi satellite (model RBS350) as the satellite.
8
Orbi WiFi 6 Dual-band Mesh System

Orbi router overview

The following sections are an overview of the Orbi router hardware features and LED behavior.

Orbi router hardware features

The following figures shows the Orbi router hardware features.
Figure 1. Orbi router front and back views
1. Router LED. The router LED on the front of the router lights to show the router status.
For more information, see Orbi router front LED behavior on page 10.
2. Sync button. Use the Sync button to sync your router to your satellite if they don't
sync automatically.
3. Internet port. Connect your Internet modem, such as a cable modem or DSL modem,
to the router's Internet port.
4. Ethernet ports. You can use these ports to connect Ethernet devices, such as a
computer or gaming console, to your router.
5. DC Power connector. Connect the power adapter that came in your product package
to the DC power connector.
User Manual9Overview
Orbi WiFi 6 Dual-band Mesh System
6. Power LED. The Power LED lights when power is supplied to the router. For more
information, see Orbi router Power LED behavior on page 10.
7. Reset button. Pressing the Reset button resets the router. If the Reset button is
pressed for at least 10 seconds and the Power LED blinks, the router returns to its factory settings.

Orbi router front LED behavior

The router LED is located on the front of the Orbi router. Use this LED to determine the router status.
The following table describes the router LED behavior.
Table 1. Router LED behavior
DescriptionLED color
The router is booting or someone pressed the Sync button.Pulsing white
The router is resetting to its factory default settings.Solid white
The router cannot connect to the Internet.Solid magenta
The router finished booting and is working normally.Off

Orbi router Power LED behavior

A Power LED is located on the back of the Orbi router.
The following table describes the router’s Power LED behavior.
Table 2. Router Power LED behavior
DescriptionLED color
Power is on.Solid green
The router is resetting to its factory default settings.Blinking amber
The router’s firmware is corrupted.Blinking red
Power is not supplied to the router.Off
User Manual10Overview
Orbi WiFi 6 Dual-band Mesh System

Orbi satellite overview

The following sections are an overview of the Orbi satellite hardware features and LED behavior.

Orbi satellite hardware features

The following figures shows the Orbi satellite hardware features.
Figure 2. Orbi satellite front and back views
1. Satellite LED. The satellite LED lights to show the satellite status. For more
information, see Orbi satellite front LED behavior on page 12.
2. Sync button. Use the Sync button to sync your satellite to your router if they don't
sync automatically.
3. Ethernet ports. You can use these ports to connect Ethernet devices, such as a
computer or gaming console, to your satellite.
4. DC Power connector. Connect the power adapter that came in your product package
to the DC power connector.
5. Power LED. The Power LED lights when power is supplied to the satellite. For more
information, see Orbi satellite Power LED behavior on page 12.
6. Reset button. Pressing the Reset button resets the satellite. If the Reset button is
pressed for at least 10 seconds and the Power LED blinks, the satellite returns to its factory settings.
User Manual11Overview
Orbi WiFi 6 Dual-band Mesh System

Orbi satellite front LED behavior

The satellite LED is located on the front of the Orbi satellite. Use this LED to determine the satellite status.
The following table describes the satellite LED behavior.
Table 3. Satellite LED behavior
DescriptionLED color
The satellite is booting.Pulsing white
Blue
Amber
The connection between the satellite and router is good. The LED lights blue for three minutes and then turns off.
The connection between the satellite and router is fair. The LED lights amber for three minutes and then turns off.
The satellite failed to sync with the router.Magenta
The satellite synced with the router and is working normally.Off

Orbi satellite Power LED behavior

A Power LED is located on the back of the Orbi satellite.
The following table describes the satellite’s Power LED behavior.
Table 4. Satellite Power LED behavior
DescriptionLED color
Power is on.Solid green
The satellite’s firmware is resetting to its factory default settings.Blinking amber
The satellite’s firmware is corrupted.Blinking red
Power is not supplied to the satellite.Off
User Manual12Overview
Orbi WiFi 6 Dual-band Mesh System

Connect your Orbi router

Power on your router and connect it to a modem.
Figure 3. Connect the router
To cable your router:
1.
Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.
If your modem uses a battery backup, remove the battery.
2. Plug in and turn on your modem. If your modem uses a battery backup, put the battery back in.
3. Connect your modem to the Internet port on your router with the Ethernet cable that came with your router.
4. Connect the power adapter to your router and plug the power adapter into an outlet.
5.
If the Power LED does not light, make sure that the power adapter is properly connected to your router and power outlet.
User Manual13Overview
Orbi WiFi 6 Dual-band Mesh System

Place your Orbi satellite

Your Orbi satellite must be within range of your Orbi router’s WiFi signal so that it can sync with your router. Use the satellite LED on the front of the satellite to help you determine where to place your satellite.

Sync your Orbi satellite with your Orbi router

The Orbi satellite that comes with your Orbi router is preset to automatically find and sync to your Orbi router’s WiFi signal.
To sync your satellite:
1. Place your satellite. For more information, see Place your Orbi satellite on page 14.
2. Connect the satellite to a power source. The satellite LED pulses white. The satellite automatically finds the Orbi router’s WiFi
signal and attempts to sync to the Orbi router.
The satellite LED lights one of the following colors:
Blue. The Orbi router and satellite successfully synced, and the connection
•
between the router and satellite is good.
Amber. The connection with the router is fair. We recommend that you move
•
the Orbi satellite closer to the Orbi router and try again.
3.
If the satellite LED lights magenta, do the following: a. Unplug your Orbi satellite, move the satellite closer to the router.
b.
Plug the satellite back in, and wait two minutes for the LED to turn blue or amber.
4.
If the satellite LED still does not turn blue or amber, do the following: a.
Press the Sync button on the back of the router.
b.
Within two minutes press the Sync button on the back of the satellite.
c.
Wait two minutes for the LED to turn blue or amber.
User Manual14Overview
2

Connect to the Network and Access the Router

This chapter contains the following sections:
• Connect to the network
• Types of logins
• Router and satellite labels
• Set up and manage with the NETGEAR Orbi app
• Use a web browser to access the router
• Change the language
15
Orbi WiFi 6 Dual-band Mesh System

Connect to the network

You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Wired connection

You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). The computer must have an Ethernet port.
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3.
Connect the other end of the Ethernet cable to one of the router’s Ethernet ports. Your computer connects to the local area network (LAN). A message might display
on your computer screen to notify you that an Ethernet cable is connected.

WiFi connection

If you're installing your Orbi router for the first time, you can connect to the router's WiFi network by scanning the QR code on your router with the camera app on your mobile device. To scan the QR code with your camera app, your mobile device must have iOS version 11 or later or Android version 10 or later.
You can also manually find and select the Orbi router's WiFi network from your WiFi-enabled computer or mobile device.
To find and select the WiFi network:
1. Make sure that the router or satellite is receiving power (its Power LED is lit).
2.
On your WiFi-enabled computer or mobile device, find and select the WiFi network. The WiFi network name is on the router label. The WiFi network name is the same
for the router and the satellite in the Orbi WiFi System.
Note: If you bought the router and the satellite separately, their default WiFi network names are different.
3. Join the WiFi network and enter the WiFi password. The password is on the router label.
Your WiFi-enabled computer or mobile device connects to the WiFi network.
Access the Router
User Manual16Connect to the Network and
Orbi WiFi 6 Dual-band Mesh System

WiFi connection using WPS

You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2.
Check the WPS instructions for your computer or WiFi device.
3. Press the Sync button on the router.
4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow its instructions for WPS connections.
Your computer or mobile device connects to the WiFi network.

Types of logins

Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.
Types of logins:
ISP login. The login that your Internet service provider (ISP) gave you logs you in to
• your Internet service. Your service provider gave you this login information in a letter
or some other way. If you cannot find this login information, contact your service provider.
WiFi network name and network key. Your router and satellite are preset with the
• same WiFi network name (SSID) and netowrk key (password) for WiFi access. This
information is on the router label and the satellite label.
NETGEAR account login. The free NETGEAR account that you need to register your
• router and manage your subscriptions. If you do not own a NETGEAR account, you can create one using the NETGEAR Orbi app.
Router login. This logs you in to the router interface from a web browser as admin.
•

Router and satellite labels

The Orbi router and satellite label shows the router's or satellite's MAC address and serial number. The label also includes a QR code you can scan during the setup to
User Manual17Connect to the Network and
Access the Router
Orbi WiFi 6 Dual-band Mesh System
connect to the Orbi setup network. The following are examples of what the router and satellite labels might look like:
Figure 4. Router label (left) and satellite label (right)

Set up and manage with the NETGEAR Orbi app

You can use the NETGEAR Orbi app to set up and access your Orbi network.
To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store.
For more information about the Orbi app, visit https://www.netgear.com/home/apps-services/orbi-app.
Note: If you do not want to use the NETGEAR Orbi app, you can use the Orbi router web interface to set up your Orbi devices. For more information about how to access your Orbi router web interface, see Use a web browser to access the router on page
19.
User Manual18Connect to the Network and
Access the Router
Orbi WiFi 6 Dual-band Mesh System
To set up your Orbi WiFi system with the Orbi app:
1. Download the NETGEAR Orbi app on your mobile device.
2. On your mobile device, open the WiFi connection manager.
3. Locate and connect your mobile device to your Orbi WiFi network. Your preset Orbi WiFi network and password displays on the Orbi router label. You
can change the WiFi credentials after the setup.
4.
Launch the Orbi app and follow the setup instructions.

Use a web browser to access the router

When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.

Use the automatic Internet setup option

You can set up your router automatically, or you can use a web browser to access the router and set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.
When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router:
The ISP configuration information for your DSL account
•
ISP login name and password
•
Fixed or static IP address settings (special deployment by ISP; this setting is rare)
•
If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.
Installation and basic setup takes about 15 minutes to complete.
Access the Router
User Manual19Connect to the Network and
Orbi WiFi 6 Dual-band Mesh System
To automatically set up your router:
1. Power on your router.
2. Make sure that your WiFi-enabled computer or mobile device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset WiFi security settings listed on the label.
Note: If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect.
3. Launch a web browser. The page that displays depends on whether you accessed the router before:
The first time that you set up the Internet connection for your router, the browser
•
goes to orbilogin.com, and the Orbi login page displays.
If you already set up the Internet connection, enter orbilogin.com in the address
•
field for your browser to start the installation process.
4. Follow the onscreen instructions. The router connects to the Internet.
5.
If the browser does not display the web page, do the following:
Make sure that the computer is connected to one of the four LAN Ethernet ports
•
or over WiFi to the router.
Make sure that the router is receiving power, and that its Power LED is lit.
•
Close and reopen the browser or clear the browser cache.
•
Browse to orbilogin.com.
•
If the computer is set to a static or fixed IP address (this setting is uncommon),
•
change it to obtain an IP address automatically from the router.
6.
If the router does not connect to the Internet, do the following: a. Review your settings.
b. Make sure that you selected the correct options and typed everything correctly.
c.
Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshooting on page 118.
If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Access the Router
User Manual20Connect to the Network and
Orbi WiFi 6 Dual-band Mesh System

Log in to the Orbi router web interface

When you log in to the Orbi, the browser displays the router web interface. You can use the router web interface to change the router or satellite settings.
To log in to your Orbi:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.

Change the language

By default, the language is set as Auto.
To change the language:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
In the upper right corner, select a language from the menu.
5.
When prompted, click the OK button to confirm this change. The page refreshes with the language that you selected.
Access the Router
User Manual21Connect to the Network and
3

Specify Your Internet Settings

Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
This chapter contains the following sections:
• Use the Setup Wizard
• Manually set up the Internet connection
• Requirements for entering IPv6 addresses
• Change the MTU size
22
Orbi WiFi 6 Dual-band Mesh System

Use the Setup Wizard

You can use the Setup Wizard to detect your Internet settings and automatically set up your router.
To use the Setup Wizard:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard. The Setup Wizard page displays.
5. Select the Yes radio button. If you select No, you are taken to the Internet Setup page (see Manually set up the
Internet connection on page 23).
6. Click the Next button. The Setup Wizard searches your Internet connection for servers and protocols to
determine your ISP configuration and checks your operation mode.

Manually set up the Internet connection

You can view or change the router’s Internet connection settings.

Specify an Internet connection without a login

To specify the Internet connection settings:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
User Manual23Specify Your Internet Settings
Orbi WiFi 6 Dual-band Mesh System
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet. The Internet Setup page.
5. Leave the Does your Internet connection require a login No radio button selected.
6.
If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field.
7.
If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.
For the other sections in this page, the default settings usually work, but you can change them.
8. Select an Internet IP Address radio button:
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your
•
ISP automatically assigns these addresses.
Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
•
address that your ISP assigned. The gateway is the ISP router to which your router connects.
9. Select a Domain Name Server (DNS) Address radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
•
Your ISP automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select
•
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
10. Select a Router MAC Address radio button:
Use Default Address. Use the default MAC address.
•
Use Computer MAC Address. The router captures and uses the MAC address
•
of the computer that you are now using. You must use the one computer that the ISP allows.
Use This MAC Address. Enter the MAC address that you want to use.
•
11. Click the Apply button. Your settings are saved.
User Manual24Specify Your Internet Settings
Orbi WiFi 6 Dual-band Mesh System
12. Click the Test button to test your Internet connection.

Specify an Internet connection that uses a login

To view or change the basic Internet setup:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet. The Internet Setup page displays.
5. Select the Does your Internet connection require a login Yes radio button. The page adjusts.
6. From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP.
7.
In the Login field, enter the login name your ISP gave you. This login name is often an email address.
8.
In the Password field, type the password that you use to log in to your Internet service.
9.
If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.
11.
To change the number of minutes until the Internet login time out, in the Idle Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out.
User Manual25Specify Your Internet Settings
Orbi WiFi 6 Dual-band Mesh System
12. Select an Internet IP Address radio button:
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your
•
ISP automatically assigns these addresses.
Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP
•
address that your ISP assigned. The gateway is the ISP router to which your router connects.
13. Select a Domain Name Server (DNS) radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
•
Your ISP automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select
•
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
14. Select a Router MAC Address radio button:
Use Default Address. Use the default MAC address.
•
Use Computer MAC Address. The router captures and uses the MAC address
•
of the computer that you are now using. You must use the one computer that the ISP allows.
Use This MAC Address. Enter the MAC address that you want to use.
•
15. Click the Apply button. Your settings are saved.
16. Click the Test button to test your Internet connection.

Requirements for entering IPv6 addresses

IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following errors invalidate an IPv6 address:
More than eight groups of hexadecimal quartets
•
More than four hexadecimal characters in a quartet
•
More than two colons in a row
•
User Manual26Specify Your Internet Settings
Orbi WiFi 6 Dual-band Mesh System

Specify IPv6 Internet connections

You can set up an IPv6 Internet connection if the router does not detect it automatically.
To set up an IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.
5. From the Internet Connection Type menu, select the IPv6 connection type:
If you are not sure, select Auto Detect so that the router detects the IPv6 type
•
that is in use.
If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select
•
Auto Config. Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections:
Use auto detection for an IPv6 Internet connection on page 28
•
Use auto configuration for an IPv6 Internet connection on page 29
•
Set up an IPv6 6rd tunnel Internet connection on page 32
•
Set up an IPv6 6to4 tunnel Internet connection on page 31
•
Set up an IPv6 pass-through Internet connection on page 34
•
Set up an IPv6 fixed Internet connection on page 35
•
Set up an IPv6 DHCP Internet connection on page 36
•
Set up an IPv6 PPPoE Internet connection on page 38
•
6. Click the Apply button. Your settings are saved.
User Manual27Specify Your Internet Settings
Orbi WiFi 6 Dual-band Mesh System

Use auto detection for an IPv6 Internet connection

To set up an IPv6 Internet connection through auto detection:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Detect. The page adjusts.
The router automatically detects the information in the following fields:
Connection Type. This field indicates the connection type that is detected.
•
Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
•
for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
•
for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. Select an IP Address Assignment radio button:
Use DHCP Server. This method passes more information to LAN devices, but
•
some IPv6 systems might not support the DHCv6 client function.
Auto Config. This is the default setting.
•
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
7.
(Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface.
User Manual28Specify Your Internet Settings
Orbi WiFi 6 Dual-band Mesh System
If you do not specify an ID here, the router generates one automatically from its MAC address.
8. Select an IPv6 Filtering radio button:
Secured. In secured mode, which is the default mode, the router inspects both
•
TCP and UDP packets.
Open. In open mode, the router inspects UDP packets only.
•
9. Click the Apply button. Your settings are saved.

Use auto configuration for an IPv6 Internet connection

To set up an IPv6 Internet connection through auto configuration:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.
5.
From the Internet Connection Type menu, select Auto Config. The page adjusts.
The router automatically detects the information in the following fields:
Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
•
for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
•
for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
User Manual29Specify Your Internet Settings
Orbi WiFi 6 Dual-band Mesh System
6.
(Optional) In the DHCP User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name,
enter it here.
7.
(Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for
the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.
8. Select an IPv6 Domain Name Server (DNS) Address radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
•
Your ISP automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select
•
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
9. Select an IP Address Assignment radio button:
Use DHCP Server. This method passes more information to LAN devices, but
•
some IPv6 systems might not support the DHCv6 client function.
Auto Config. This is the default setting.
•
10.
(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
11. Select an IPv6 Filtering radio button:
Secured. In secured mode, which is the default mode, the router inspects both
•
TCP and UDP packets.
Open. In open mode, the router inspects UDP packets only.
•
12. Click the Apply button. Your settings are saved.
User Manual30Specify Your Internet Settings
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