NETGEAR Nighthawk X4S, R7800 User Manual

Nighthawk X4S AC2600 Smart WiFi Router
User Manual
Model R7800
April 2016 202-11596-04
350 E. Plumeria Drive San Jose, CA 95134 USA
Nighthawk X4S AC2600 Smart WiFi Router
Support
Thank you for purchasing this NETGEAR product. You can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals,
and join our community.We recommend that you use only official NETGEAR support resources.
Conformity
For regulatory compliance information, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. An y non_NETGEAR trademarks are used for reference purposes only.
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Contents
Chapter 1 Hardware Setup
Unpack Your Router...............................................................................................9
Top View.................................................................................................................9
Rear Panel...........................................................................................................11
Turn the LEDs On or Off..................................................................................12
Attach the Antennas.............................................................................................12
USB Ports on the Left Panel................................................................................13
eSATA Port on the Right Panel............................................................................13
Connect an eSATA Device..............................................................................14
Position Your Router.............................................................................................14
Cable Your Router................................................................................................15
Chapter 2 Connect to the Network and Access the Router
Connect to the Network.......................................................................................18
Wired Connection............................................................................................18
WiFi Connection Using WPS...........................................................................18
WiFi Connection..............................................................................................18
Label...............................................................................................................19
Types of Logins....................................................................................................19
Use a Web Browser to Access the Router...........................................................19
Log In to the Router........................................................................................19
Automatic Internet Setup.....................................................................................20
Automatic Internet Setup With Two Routers.........................................................21
Access the Router With NETGEAR genie Apps..................................................23
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard.............................................................................25
Manually Set Up the Internet Connection............................................................25
Specify an Internet Connection Without a Login.............................................26
Specify an Internet Connection That Uses a Login.........................................27
Specify IPv6 Internet Connections.......................................................................29
Requirements for Entering IPv6 Addresses....................................................30
Use Auto Config for an IPv6 Internet Connection...........................................30
Use Auto Detect for an IPv6 Internet Connection...........................................32
Set Up an IPv6 6rd Internet Connection.........................................................33
Set Up an IPv6 6to4 Tunnel Internet Connection............................................35
Set Up an IPv6 Pass Through Internet Connection.........................................36
Set Up an IPv6 Fixed Internet Connection......................................................37
Set Up an IPv6 DHCP Internet Connection....................................................38
Set Up an IPv6 PPPoE Internet Connection...................................................40
Change the MTU Size..........................................................................................41
Enable British Telcom IGMP Proxy Support.........................................................44
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Chapter 4 Control Access to the Internet
Set Up Parental Controls.....................................................................................46
Allow or Block Access to Your Network................................................................47
Use Keywords to Block Internet Sites..................................................................48
Block Services From the Internet....................................................................49
Delete Keywords From the Blocked List..........................................................51
Avoid Blocking on a Trusted Computer............................................................52
Manage Network Access Control Lists................................................................52
Schedule When to Block Internet Sites and Services..........................................53
Set Up Security Event Email Notifications...........................................................55
Set Up IP-MAC Binding........................................................................................56
Chapter 5 Network Settings
View or Change WAN Settings............................................................................58
Set Up a Default DMZ Server..............................................................................59
Change the Router’s Device Name......................................................................60
Change the LAN TCP/IP Settings........................................................................60
Specify the IP Addresses That the Router Assigns.............................................62
Disable the DHCP Server Feature in the Router.................................................64
Manage Reserved LAN IP Addresses.................................................................64
Reserve an IP Address...................................................................................64
Edit a Reserved IP Address............................................................................65
Delete a Reserved IP Address Entry..............................................................66
Use the WPS Wizard for WiFi Connections.........................................................66
Specify Basic WiFi Settings.................................................................................67
Change the WiFi Mbps Settings...........................................................................70
Change the WiFi Password or Security Level......................................................71
Enable or Disable WiFi 160 MHz.........................................................................72
Enable a WiFi Video Network...............................................................................72
Set Up a Guest WiFi Network..............................................................................73
Enable a Video Guest WiFi Network....................................................................75
Control the WiFi Radios.......................................................................................76
Use the WiFi On/Off Button.............................................................................76
Enable or Disable the WiFi Radios..................................................................76
Set Up a WiFi Schedule.......................................................................................77
Specify WPS Settings..........................................................................................78
Use the Router as a WiFi Access Point...............................................................79
Use the Router in Bridge Mode............................................................................80
Set Up a Bridge for a Port Group or VLAN Tag Group.........................................82
Set Up a Bridge for a Port Group....................................................................83
Set Up a Bridge for a VLAN Tag Group...........................................................84
Set Up an IPTV Port to Lease an Intranet Port...............................................86
Chapter 6 Optimize Performance
Use Dynamic QoS to Optimize Internet Traffic Management...............................89
Enable Dynamic QoS......................................................................................89
Enable or Disable the Automatic QoS Database Update................................90
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Manually Update the Dynamic QoS Database................................................91
Participate in Dynamic QoS Analytics.............................................................91
Improve Network Connections With Universal Plug and Play..............................92
Wi-Fi Multimedia Quality of Service.....................................................................93
Chapter 7 Manage Your Network
Update the Router Firmware................................................................................96
Change the admin Password...............................................................................96
Set Up Password Recovery.................................................................................97
Recover the admin Password..............................................................................98
View Router Status..............................................................................................99
Display Internet Port Statistics...........................................................................100
Check the Internet Connection Status...............................................................101
View and Manage Logs of Router Activity.........................................................102
View Devices Currently on the Network.............................................................103
Monitor Internet Traffictraffic metering................................................................104
Manage the Router Configuration File...............................................................106
Back Up Settings...........................................................................................106
Erase the Current Configuration Settings......................................................107
Restore Configuration Settings.....................................................................107
Remote Access..................................................................................................108
Set Up Remote Management........................................................................108
Use Remote Access......................................................................................109
Remotely Access Your Router Using the genie App..........................................109
Chapter 8 Share USB Storage Devices Attached to the Router
USB Device Requirements................................................................................111
Connect a Storage Device to the Router...........................................................111
Access a Storage Device Connected to the Router F rom a Windows Computer.112
Map a USB Device to a Windows Network Drive...............................................112
Access a Storage Device That Is Connected to the Router From a Mac...........113
Back Up Windows Computers With ReadySHARE Vault...................................114
Back Up Mac Computers With Time Machine....................................................114
Set Up a USB Hard Drive on a Mac..............................................................114
Prepare to Back Up a Large Amount of Data................................................115
Use Time Machine to Back Up Onto a USB Hard Disk.................................116
Use FTP Within the Network..............................................................................117
View or Change Network Folders on a Storage Device.....................................117
Add a Network Folder on a Storage Device.......................................................119
Edit a Network Folder on a Storage Device.......................................................120
Safely Remove a USB Device............................................................................121
Chapter 9 Use Dynamic DNS to Access USB Storage Devices Thr ough the Internet
Set Up and Manage Dynamic DNS...................................................................123
Set Up FTP Access Through the Internet..........................................................123
Your Personal FTP Server.................................................................................124
Set Up Your Personal FTP Server.................................................................124
Set Up a New Dynamic DNS Account...........................................................125
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Specify a DNS Account That You Already Created.......................................126
Change the Dynamic DNS Settings..............................................................127
Access USB Storage Devices Through the Internet..........................................129
Remotely Access a USB Device Using ReadyCLOUD......................................129
Create a ReadyCLOUD Account...................................................................129
Register Your Router With ReadyCLOUD.....................................................130
Download Files Onto a USB Storage Device.....................................................132
Download Files..............................................................................................132
Change the Download Settings.....................................................................133
Send Downloader Email Notifications...........................................................134
Manage Downloader Tasks...........................................................................135
View Photos on Your USB Device With Kwilt.....................................................135
Chapter 10 Use the Router as a Media Server
Specify ReadyDLNA Media Server Settings......................................................138
Play Music From a Storage Device With iTunes Server.....................................138
Set Up the Router’s iTunes Server With iTunes.............................................139
Set Up the Router’s iTunes Server With the Remote App.............................140
Play Media From a USB Device on TiVo............................................................142
Set Up the Router to Work With TiVo............................................................142
Play Videos on TiVo.......................................................................................143
Play Music or View Photos on TiVo...............................................................143
Chapter 11 Share a USB Printer
Install the Printer Driver and Cable the Printer..................................................145
Download the ReadySHARE Printer Utility........................................................145
Install the ReadySHARE Printer Utility..............................................................145
Print Using the NETGEAR USB Control Center................................................147
View or Change the Status of a Printer..............................................................147
Use the Scan Feature of a Multifunction USB Printer........................................148
Change NETGEAR USB Control Center Settings.............................................148
Turn Off Automatic Startup for NETGEAR USB Control Center....................148
Change the Language for the NETGEAR USB Control Center....................149
Specify the USB Control Center Time-Out....................................................149
Chapter 12 Customize Internet Traffic Rules for Ports
Port Forwarding to a Local Server.....................................................................152
Set Up Port Forwarding to a Local Server.....................................................152
Add a Custom Port Forwarding Service........................................................153
Edit a Port Forwarding Service......................................................................154
Delete a Port Forwarding Entry.....................................................................155
Application Example: Make a Local Web Server Public................................155
How the Router Implements the Port Forwarding Rule.................................156
Port Triggering....................................................................................................156
Add a Port Triggering Service........................................................................156
Enable Port Tr iggering...................................................................................158
Application Example: Port Triggering for Internet Relay Chat port triggering.159
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Chapter 13 Use VPN to Access Your Network
Set Up a VPN Connection..................................................................................161
Specify VPN Service in the Router....................................................................161
Install OpenVPN Software.................................................................................162
Install OpenVPN Software on Your Windows Computer................................162
Install OpenVPN Software on Your Mac Computer.......................................165
Install OpenVPN Software on an iOS Device................................................165
Install OpenVPN Software on an Android Device.........................................166
Use a VPN Tunnel on Your Windows Computer.................................................167
Use VPN to Access the Router’s USB Device and Media..................................169
Use VPN to Access Your Internet Service at Home...........................................169
Set Up VPN Client Internet Access in the Router.........................................169
Block VPN Client Internet Access in the Router............................................170
Use a VPN Tunnel to Access Your Internet Service at Home........................171
Change VPN Pass-Through Settings.................................................................171
Chapter 14 Troubleshooting
Quick Tips..........................................................................................................174
Sequence to Restart Your Network...............................................................174
Check Ethernet Cable Connections..............................................................174
WiFi Settings.................................................................................................174
Network Settings...........................................................................................174
Troubleshoot With the LEDs...............................................................................174
Standard LED Behavior When the Router Is Powered On............................174
Power LED Is Off or Blinking.........................................................................175
Power LED Stays Amber...............................................................................175
LEDs Never Turn Off.....................................................................................175
Internet or Ethernet Port LEDs Are Off.........................................................176
WiFi LED Is Off..............................................................................................176
You Cannot Log In to the Router........................................................................176
You Cannot Access the Internet.........................................................................177
Troubleshoot Internet Browsing.........................................................................178
Changes Are Not Saved....................................................................................178
Troubleshoot WiFi Connectivity..........................................................................179
Troubleshoot Your Network Using the Ping Utility..............................................179
Test the LAN Path to Your Router..................................................................179
Test the Path From Your Computer to a Remote Device...............................180
Chapter 15 Supplemental Information
Factory Settings.................................................................................................183
Technical Specifications.....................................................................................184
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Hardware Setup
The Nighthawk X4S AC2600 Smart WiFi Router with f our high-performance antennas and quad-stream X4S architecture combines four WiFi streams to deliver WiFi connection speeds of up to 1.73 Gbps , and a combined speed of 2.53 Gbps, as follows:
800 Mbps WiFi speed on the 2.4 GHz band
1.73 Gbps on the 5 GHz band
Multiuser MIMO (MU-MIMO) for faster speeds with simultaneously streamed data for up to three devices
160 MHz bandwidth support for maximum performance for mobile devices
Nighthawk X4S is ideal for homes with a high volume of network and Internet traffic from gaming and streaming.With Dynamic QoS, the router optimizes performance based on the application and the device, and automatically performs cloud updates to optimize the most popular applications and services.
Nighthawk X4S also provides fast central storage, backup, and streaming to every device in your home with two USB
3.0 ports (10 times faster than USB 2.0) and an eSA TA port. Sharing content across your network is easy , from accessing stored photos and music to printing wirelessly. Stream your stored media files on any device an ywhere on the network. Share your music with AirPlay-compatib le devices from a USB hard drive connected to the router . Use the free NETGEAR ReadySHARE Vault app to back up your Windows computers to a USB hard drive connected to Nighthawk X4S.
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This chapter contains the following sections:
Unpack Your Router on page 9
Top View on page 9
Rear Panel on page 11
Attach the Antennas on page 12
USB Ports on the Left Panel on page 13
eSATA Port on the Right Panel on page 13
Position Your Router on page 14
Cable Your Router on page 15
For more information about the topics covered in this manual, visit the support website at support.netgear.com.
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Nighthawk X4S AC2600 Smart WiFi Router
Unpack Your Router
Your package contains the router, four antennas, the power adapter, and an Ethernet cable.
Figure 1. Package contents
Top View
The status LEDs and buttons are located on the top of the router.
Figure 2. Router LEDs and buttons
Hardware Setup
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Nighthawk X4S AC2600 Smart WiFi Router
Table 1. LED and button descriptions
DescriptionLED
Power
Internet
2.4 GHz WiFi
5 GHz WiFi
Solid amber.The router is starting.
Blinking amber.The firmware is upgrading, or the Reset button was pressed.
Solid white.The router is ready.
Blinking white.The firmware is corrupted.
Off. Power is not supplied to the router.
Solid white.The Internet connection is ready.
Solid amber.The router detected an Ethernet cable connection to the modem.
Off. No Ethernet cable is connected between the router and the modem.
Solid white.The 2.4 GHz WiFi radio is operating.
Blinking.The router is sending or receiving WiFi traffic.
Off.The 2.4 GHz WiFi radio is off.
Solid white.The 5 GHz WiFi radio is operating.
Blinking.The router is sending or receiving WiFi traffic.
USB 3.0 port 1 and USB
3.0 port 2
eSATA
Off.The 5 GHz WiFi radio is off.
Solid white. A USB device is connected and is ready.
Blinking. A USB device is plugged in and is trying to connect.
Off. No USB device is connected, or someone clicked the Safely Remove Hardware button and it
is now safe to remove the attached USB device.
Solid white. An eSATA device is connected and is ready.
Blinking. An eSATA device is plugged in and is trying to connect.
Off. No eSATA device is connected.
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Nighthawk X4S AC2600 Smart WiFi Router
DescriptionLED
Ethernet ports 1–4
WiFi On/Off button with LED
WPS button with LED
The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections.
Solid. A powered-on device is connected to the Ethernet port.
Blinking.The port is sending or receiving traffic.
Off. No device is connected to this Ethernet port.
Pressing this button for two seconds turns the 2.4 GHz and 5 GHz WiFi radios on and off. If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you cannot
use WiFi to connect to the router.
This button lets you use WPS to join the WiFi network without typing the WiFi password.The WPS LED blinks white during this process and then lights solid white.
You can use the LED On/Off switch on the rear panel of the router to turn the LEDs on the top of the router on or off. See Turn the LEDs On or Off on page 12.
Rear Panel
The rear panel connections and buttons are shown in the following figure.
Figure 3. Router rear panel
Pressing the Reset button restores the factory settings. See Factory Settings on page 183>.
Hardware Setup
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Nighthawk X4S AC2600 Smart WiFi Router
Turn the LEDs On or Off
To turn the LEDs on or off:
Slide the LED On/Off switch on the rear panel to the On or Off position.
The Power LED stays lit even if the LED On/Off switch is in the Off position.
Attach the Antennas
The router comes with four antennas.
To attach the antennas:
1. To determine where to attach the antennas, match the labels on the antennas with the labels on the router.
2. Align the antennas with the antenna posts on the router.
3. Attach the antennas on the threaded antenna posts.
4. Position the antennas for the best WiFi performance.
We recommend that you position all of the antennas vertically, as shown.
Hardware Setup
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Nighthawk X4S AC2600 Smart WiFi Router
USB Ports on the Left Panel
Two 3.0 USB ports are located on the left panel.
Figure 4. USB ports
eSATA Port on the Right Panel
An eSATA port is located on the right panel.
Figure 5. eSATA port
Hardware Setup
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Nighthawk X4S AC2600 Smart WiFi Router
Connect an eSATA Device
To connect an eSATA device:
Use an eSATA cable to connect your device to the eSATA port on the side of the router as shown.
Position Your Router
The router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the WiFi signal passes through can limit the range.
Additionally, other WiFi access points in and around y our home might affect your router’ s signal.WiFi access points are routers, repeaters, WiFi range extenders, and any other device that emits a WiFi signal for network access.
Position your router according to the following guidelines:
Place your router near the center of the area where your computers and other devices operate, and within line
of sight to your WiFi devices.
Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers.
Place the router in an elevated location, minimizing the number walls and ceilings between the router and your
other devices.
Place the router away from electrical devices such as these:
Ceiling fans
Home security systems
Microwaves
Computers
Hardware Setup
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Nighthawk X4S AC2600 Smart WiFi Router
Base of a cordless phone
2.4 GHz cordless phone
Place the router away from large metal surf aces , large glass surf aces, insulated w alls, and items such as these:
Solid metal door
Aluminum studs
Fish tanks
Mirrors
Brick
Concrete
Cable Your Router
The following image shows how to cable your router:
Figure 6. Router cabling
To cable your router:
1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.
If your modem uses a battery backup, remove the battery.
2. Plug in and turn on your modem.
If your modem uses a battery backup, put the battery back in.
Hardware Setup
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Nighthawk X4S AC2600 Smart WiFi Router
3. Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with your router.
4. Connect the power adapter to your router and plug the power adapter into an outlet.
5. Slide the LED On/Off switch on the rear panel to the On position.
6. Press the Power On/Off button on the rear panel of the router.
Hardware Setup
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Connect to the Network and Access the Router
You can connect to the router’s WiFi networks or use a wired Ethernet connection.This chapter explains the ways you can connect and how to access the router and log in.
The chapter contains the following sections:
Connect to the Network on page 18
Types of Logins on page 19
Use a Web Browser to Access the Router on page 19
Automatic Internet Setup on page 20
Automatic Internet Setup With Two Routers on page 21
Access the Router With NETGEAR genie Apps on page 23
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Connect to the Network
You can connect to the router network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection Using WPS
You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your computer or WiFi device.
3. Press the WPS button on the router.
4. Within two minutes, on your computer or WiFi device, press its WPS button or follow its instructions for WPS
connections. Your computer or WiFi device connects to the WiFi network.
WiFi Connection
To find and select the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2. On your computer or WiFi device, find and select the WiFi network.
The WiFi network name is on the label on the router.
3. Join the WiFi network and enter the WiFi password.
The password is on the label on the router.
Connect to the Network and Access the Router
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Nighthawk X4S AC2600 Smart WiFi Router
Your WiFi device connects to the WiFi network.
Label
The product label shows the login information, WiFi netw ork name and network ke y (password), MAC address, and serial number.
Figure 7. Product label
Types of Logins
Separate types of logins serve different purposes. It is important that you understand the difference so that you kno w which login to use when.
Several types of logins are associated with the router:
ISP login.The login that your ISP gave you logs you in to your Internet service.Your service provider gave you
this login information in a letter or some other way. If you cannot find this login inf ormation, contact your service provider.
WiFi network key or password.Your router is preset with a unique WiFi network name (SSID) and password
for WiFi access.This information is on the label on the router.
Router login.This logs you in to the router interface from a web browser as admin.
Use a Web Browser to Access the Router
When you connect to the network (either with WiFi or with an Ethernet cable), y ou can use a web browser to access the router to view or change its settings.When you access the router, the software automatically checks to see if your router can connect to your Internet service.
Log In to the Router
When you first connect to your router and launch a web browser, the browser automatically displays the router’s web page. If you want to view or change settings for the router later, you can use a browser to log in to the router’s web page.
Connect to the Network and Access the Router
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Nighthawk X4S AC2600 Smart WiFi Router
To log in to the router:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
You can also enter http://www.routerlogin.com or enter the router's IP address in this
Note
format: http://192.168.1.1.The default IP address for the router is http://192.168.1.1. If the router detects a conflict with a WAN IP address, it changes its IP address to 10.0.0.1 or
172.16.5.1.The procedures in this manual use http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is passw or d.The user name and password are case-sensitiv e . The BASIC Home page displays.
Automatic Internet Setup
You can let the NETGEAR installation assistant set up your router automatically, or you can set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network are using the settings described here. If you are installing a new router on a network that already includes a router, see Automatic Internet Setup With Two Routers on page 21.
When your Internet service starts, y our Internet service provider (ISP) typically gives you all the inf ormation needed to connect to the Internet. For DSL service, you might need the following information to set up your router:
The ISP configuration information for your DSL account
ISP login name and password
Fixed or static IP address setting (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it.When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet.When you start an Internet application, your router automatically logs you in.
The NETGEAR installation assistant runs on any device with a web browser . Installation and basic setup takes about 15 minutes to complete.
To use the NETGEAR installation assistant to automatically set up your router:
1. Turn the router on by pressing the On/Off button.
2. Make sure that your computer or WiFi device is connected to the router with an Ethernet cable (wired) or over
WiFi with the preset security settings listed on the label.
Connect to the Network and Access the Router
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Nighthawk X4S AC2600 Smart WiFi Router
If you want to change the router’s WiFi settings, use a wired connection to avoid being
Note
disconnected when the new WiFi settings take effect.
3. Launch a web browser.
The page that displays depends on whether you accessed the router before or if the the router is connected to another router or gateway:
The first time you set up the Internet connection for your router , the browser goes to http://www .routerlogin.net
and the Configuring the Internet Connection page displays.
If the NETGEAR installation assistant detects that the router is connected to another router or gateway, you
are prompted to set up the router in router mode or access point mode. See Automatic Internet Setup With
Two Routers on page 21.
If you already set up the Internet connection, enter http://www.routerlogin.net in the address field for your
browser to start the installation process.
4. Follow the onscreen instructions.
The NETGEAR installation assistant guides you through connecting the router to the Internet.
5. If the browser does not display a router page, do the following:
Make sure that the computer is connected to one of the LAN Ethernet ports or over WiFi to the router.
Make sure that the router is receiving power and that its Power LED is lit.
Close and reopen the browser or clear the browser cache.
Browse to http://www.routerlogin.net.
If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP
address automatically from the router.
6. If the router does not connect to the Internet, do the following: a. Review your settings. Make sure that you selected the correct options and typed everything correctly.
b. Contact your ISP to verify that you are using the correct configuration information. c. Read You Cannot Access the Internet on page 177. If problems persist, register your product and contact
NETGEAR technical support.
When the router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app.
Automatic Internet Setup With Two Routers
You can let the NETGEAR installation assistant set up your router automatically, or you can set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network are using the settings described here. If you are connecting only one router to your Internet connection, see Automatic Internet Setup on page 20.
Connect to the Network and Access the Router
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Nighthawk X4S AC2600 Smart WiFi Router
When your Internet service starts, y our Internet service provider (ISP) typically gives you all the inf ormation needed to connect to the Internet. For DSL service, you might need the following information to set up your router:
The ISP configuration information for your DSL account
ISP login name and password
Fixed or static IP address setting (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it.When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet.When you start an Internet application, your router automatically logs you in.
The NETGEAR installation assistant runs on any device with a web browser . Installation and basic setup takes about 15 minutes to complete.
To use the NETGEAR installation assistant to automatically set up your router on a network with another router:
1. Turn the router on by pressing the On/Off button.
2. Make sure that your computer or WiFi device is connected to the router with an Ethernet cable (wired) or over
WiFi with the preset security settings listed on the label.
If you want to change the router’s WiFi settings, use a wired connection to avoid being
Note
disconnected when the new WiFi settings take effect.
3. Launch a web browser.
The page that displays depends on whether you accessed the router before or if the the router is connected to another router or gateway:
The first time you set up the Internet connection for your router , the browser goes to http://www .routerlogin.net
and the Configuring the Internet Connection page displays.
If the NETGEAR installation assistant detects that the router is connected to another router or gateway, you
are prompted to set up the router in router mode or access point mode.
If you already set up the Internet connection, enter http://www.routerlogin.net in the address field for your
browser to start the installation process.
4. Select the Help Me Choose radio button or Let Me Choose radio button:
Help Me Choose. If y ou select this radio button, the NETGEAR installation assistant asks y ou a few questions
to determine if you should set the router in router mode or access point mode.We recommend that you select the Help Me Choose radio button.
Let Me Choose. If y ou select this radio b utton, you must select the Router Mode r adio button or the Access
Point Mode radio b utton.Y ou can change the mode by running the Setup Wizard again. F or more information,
see Use the Internet Setup Wizard on page 25.
5. Follow the onscreen instructions.
The NETGEAR installation assistant guides you through connecting the router to the Internet.
Connect to the Network and Access the Router
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Nighthawk X4S AC2600 Smart WiFi Router
6. If the browser does not display a router page, do the following:
Make sure that the computer is connected to one of the LAN Ethernet ports or over WiFi to the router.
Make sure that the router is receiving power and that its Power LED is lit.
Close and reopen the browser or clear the browser cache.
Browse to http://www.routerlogin.net.
If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP
address automatically from the router.
7. If the router does not connect to the Internet, do the following: a. Review your settings. Make sure that you selected the correct options and typed everything correctly.
b. Contact your ISP to verify that you are using the correct configuration information. c. Read You Cannot Access the Internet on page 177. If problems persist, register your product and contact
NETGEAR technical support.
When the router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app.
Access the Router With NETGEAR genie Apps
The genie app is the easy dashboard for managing, monitoring, and repairing your home network.The genie app can help you with the following:
Automatically repair common WiFi network problems.
Easily manage router features like Live Parental Controls, guest access, Internet traffic meter, speed test, and
more.
To use the genie app to access the router:
1. Visit the NETGEAR genie web page at www.NETGEAR.com/genie.
2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer.
3. Launch the genie app.
The genie app dashboard page displays.
Connect to the Network and Access the Router
23
Specify Your Internet Settings
Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with a web browser .Y ou can also customiz e or specify your Internet settings.
This chapter contains the following sections:
Use the Internet Setup Wizard on page 25
Manually Set Up the Internet Connection on page 25
Specify IPv6 Internet Connections on page 29
Change the MTU Size on page 41
Enable British Telcom IGMP Proxy Support on page 44
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Nighthawk X4S AC2600 Smart WiFi Router
Use the Internet Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up your router.The Setup Wizard is not the same as the pages that display the first time you connect to your router to set it up.
To use the Setup Wizard:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is passw or d.The user name and password are case-sensitiv e . The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard.
5. Select the Yes radio button.
If you select the No radio button, you are taken to the Internet Setup page (see Manually Set Up the Internet
Connection on page 25).
6. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration.
When the router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app.
Manually Set Up the Internet Connection
You can view or change the router’s Internet connection settings.
Specify Your Internet Settings
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Nighthawk X4S AC2600 Smart WiFi Router
Specify an Internet Connection Without a Login
To specify the Internet connection settings:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is passw or d.The user name and password are case-sensitiv e . The BASIC Home page displays.
4. Select Internet.
Your router might display information that is different from this example.
5. For the Does your Internet connection require a login? setting, leave the No radio button selected.
6. If your Internet connection requires an account name or host name, type it in the Account Name (If Required)
field.
7. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.
For the other sections on this page, the default settings usually work, but you can change them.
8. Select an Internet IP Address radio button:
Get Dynamically from ISP.Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns
these addresses.
Specify Your Internet Settings
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Nighthawk X4S AC2600 Smart WiFi Router
Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP
assigned.The gateway is the ISP router to which your router connects.
9. Select a Domain Name Server (DNS) Address radio button:
Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP automatically
assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the
IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
10. Select a Router MAC Address radio button:
Use Default Address. Use the default MAC address.
Use Computer MAC Address.The router captures and uses the MAC address of the computer that you
are now using.You must use the one computer that the ISP allows.
Use This MAC Address. Enter the MAC address that you want to use.
11. Click the Apply button.
Your settings are saved.
12. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You Cannot Access the Internet on page 177.
Specify an Internet Connection That Uses a Login
To view or change the basic Internet setup:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is passw or d.The user name and password are case-sensitiv e . The BASIC Home page displays.
4. Select Internet.
Specify Your Internet Settings
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Nighthawk X4S AC2600 Smart WiFi Router
5. For the Does your Internet connection require a login? setting, select the Yes radio button.
6. From the Internet Service Provider menu, select the encapsulation method: PPPoE, L2TP, or PPTP.
7. In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8. In the Password field, type the password that you use to log in to your Internet service.
9. If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.
11. To change the number of minutes until the Internet login times out, in the Idle Timeout (In minutes) field, type
the number of minutes. This is how long the router keeps the Internet connection active when no one on the network is using the Internet
connection. A value of 0 (zero) means never log out.
12. Select an Internet IP Address radio button:
Get Dynamically from ISP.Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns
these addresses.
Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP
assigned.The gateway is the ISP router to which your router connects.
13. Select a Domain Name Server (DNS) Address radio button:
Specify Your Internet Settings
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Nighthawk X4S AC2600 Smart WiFi Router
Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP automatically
assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the
IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
14. Select a Router MAC Address radio button:
Use Default Address. Use the default MAC address.
Use Computer MAC Address.The router captures and uses the MAC address of the computer that you
are now using.You must use the one computer that the ISP allows.
Use This MAC Address. Enter the MAC address that you want to use.
15. Click the Apply button.
Your settings are saved.
16. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You Cannot Access the Internet on page 177.
Specify IPv6 Internet Connections
You can set up an IPv6 Internet connection if the router does not detect it automatically.
To set up an IPv6 Internet connection:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is passw or d.The user name and password are case-sensitiv e . The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select the IPv6 connection type:
If your ISP did not provide details, select IPv6 Tunnel.
If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use.
If your Internet connection does not use PPPoe or DHCP, or is not fixed, but is IPv6, select Auto Config.
Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections:
Use Auto Detect for an IPv6 Internet Connection on page 32
Use Auto Config for an IPv6 Internet Connection on page 30
Specify Your Internet Settings
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Nighthawk X4S AC2600 Smart WiFi Router
Set Up an IPv6 6rd Internet Connection on page 33
Set Up an IPv6 6to4 Tunnel Internet Connection on page 35
Set Up an IPv6 Pass Through Internet Connection on page 36
Set Up an IPv6 Fixed Internet Connection on page 37
Set Up an IPv6 DHCP Internet Connection on page 38
Set Up an IPv6 PPPoE Internet Connection on page 40
6. Click the Apply button.
Your settings are saved.
Requirements for Entering IPv6 Addresses
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons.You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.The following errors invalidate an IPv6 address:
More than eight groups of hexadecimal quartets
More than four hexadecimal characters in a quartet
More than two colons in a row
Use Auto Config for an IPv6 Internet Connection
To set up an IPv6 Internet connection through autoconfiguration:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is passw or d.The user name and password are case-sensitiv e . The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Config.
Specify Your Internet Settings
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