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User Manual
Nighthawk M6 Pro, Nighthawk M6
Models
MR6110
MR6400
MR6500
NETGEAR, Inc.
350 E. Plumeria DriveJune 2022
San Jose, CA 95134, USA202-12621-01
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Support and Community
Nighthawk M6
Visit netgear.com/support
to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com
.
Trademarks
©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/
.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/
.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/
.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy
.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions
. If you do not agree, return the
device to your place of purchase within your return period.
Compliance
FCC regulations restrict operation of this device to indoor use only when it is operating
in the 6 GHz band (5.92-7.125GHz). The operation of 6 GHz band devices is prohibited
on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is
permitted in large aircraft while flying above 10,000 feet. Operation of transmitters in
the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned
aircraft systems.
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Nighthawk M6
FCC regulations restrict the operation of this device in the 5.925-7.125 GHz band to
indoor use only.
6 GHz is available only when the device is powered by AC adapter connected to AC
mains.
The device cannot be used outdoors on 6 GHz, as required by FCC/IC rules.
When using external antennas, their net gain (antenna + cable loss) must be less than
what is specified in Table 3 and Table 4 in LTE
and 5GNR transmission specifications
on page 69 in Chapter 7, "Specifications" as required by FCC.
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Contents
Chapter 1 Get Started
Meet your Nighthawk M6....................................................................9
Set up your Nighthawk M6................................................................10
Charge the battery.............................................................................11
Connect to the Internet......................................................................11
Connect from a smartphone using the QR code............................12
Replace a SIM card.............................................................................13
Home screen.......................................................................................14
Manage the Nighthawk M6 with NETGEAR Insight Pro................15
Power off or reset the Nighthawk M6..............................................16
Security credentials............................................................................16
Connect to the Nighthawk M6 with tethering.................................16
Log in to the Nighthawk M6 web page to view or change
settings.................................................................................................17
Chapter 2 Use Your Nighthawk M6
View data usage on the Nighthawk M6 web page........................20
View SMS messages from the Nighthawk M6.................................20
View SMS messages from the Nighthawk M6 web page..............20
Delete a message from the Nighthawk M6.....................................21
Delete a message from the Nighthawk M6 web page..................22
View alerts from the Nighthawk M6.................................................22
View alerts from the Nighthawk M6 web page...............................23
Turn on dual-band WiFi from the Nighthawk M6...........................24
Turn on dual-band WiFi from the Nighthawk M6 web page........25
Enable GPS from the Nighthawk M6................................................26
Manage your broadband network connection...............................26
View mobile broadband network status from the Nighthawk
M6....................................................................................................27
View mobile broadband network status from the Nighthawk M6
web page........................................................................................27
Turn domestic data off from the Nighthawk M6 web page.....28
Turn international roaming on and off from the Nighthawk M6
web page........................................................................................29
Connect to WiFi..................................................................................29
Manage WiFi.......................................................................................30
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Nighthawk M6
Turn on 5 GHz Only or 6 GHz Only WiFi from the Nighthawk
M6....................................................................................................30
Specify WiFi settings from the Nighthawk M6...........................31
Turn on 5 GHz WiFi or 6 GHz WiFi from the Nighthawk M6 web
page.................................................................................................32
Change WiFi settings from the Nighthawk M6 web page........33
Manage WiFi Security........................................................................34
Change WiFi network name and password from the Nighthawk
M6....................................................................................................34
Change WiFi network names and passwords from the Nighthawk
M6 web page..................................................................................35
Change WiFi encryption settings.................................................35
Chapter 3 Manage Security
Change the Nighthawk M6 web page login settings....................38
View connected devices from the Nighthawk M6 web page.......38
Activate SIM security..........................................................................39
Chapter 4 Maintain Your Nighthawk M6
Manage power with Power Manager...............................................41
Extend battery life...............................................................................42
Adjust WiFi settings to optimize battery life...............................42
Set the display to increase battery life from the Nighthawk
M6....................................................................................................43
Set the display to increase battery life from the Nighthawk M6
web page........................................................................................44
View details about your device from the Nighthawk M6..............45
View details about your device from the Nighthawk M6 web
page.....................................................................................................46
Add and select access point names (APN)......................................46
Add an APN for another network................................................46
Select an APN to use.....................................................................48
Remove an APN entry....................................................................48
Enable DMZ.........................................................................................49
Update Nighthawk M6 software and firmware...............................50
Update Nighthawk M6 software and firmware in response to an
Update Available alert...................................................................50
Check for software updates from the Nighthawk M6...............50
Chapter 5 Frequently Asked Questions
Connect and disconnect devices and access the Internet............53
What do I do if I can’t connect a device to the Nighthawk M6?.53
What do I do if I can’t access the Internet?.................................53
How do I disconnect from the mobile broadband network?....54
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Nighthawk M6
How do I find out how many devices are connected to my
Nighthawk M6 WiFi networks?.....................................................54
What do I do if the No Signal icon displays?..............................54
Why can’t my device access the Nighthawk M6 web page when
connected to a VPN?.....................................................................54
What do I do if my Nighthawk M6 doesn’t connect to my service
provider’s network?.......................................................................54
How do I go back to the Nighthawk M6 web page?.................55
What do I do if I forget my admin login password?..................56
General Questions..............................................................................56
Why isn’t my battery charging?....................................................56
Why is the Signal Strength indicator always low?......................56
Why is the download or upload speed slow?............................57
The LCD screen is not lit. How do I know if the Nighthawk M6 is
still powered on?............................................................................57
How do I find my computer’s IP address?..................................57
Find the IP address on a Windows 10 device........................57
Find the IP address on a Mac OS X device............................57
Find the IP address on devices running other operating
systems.......................................................................................58
How do I find a device’s MAC address?......................................58
Find the MAC address on a Windows 10 device..................58
Find the MAC address on a Mac OS X device.......................58
What do I do if the WiFi network name doesn’t appear in the list
of networks?....................................................................................59
Chapter 6 Troubleshooting
View alerts............................................................................................61
SIM Not Installed............................................................................61
SIM Error — Check SIM...................................................................61
SIM Locked.....................................................................................61
Temperature-related alerts...........................................................62
Reset the Nighthawk M6....................................................................62
Reset the Nighthawk M6 from the Nighthawk M6.....................62
Reset the Nighthawk M6 from the Nighthawk M6 web page...63
Chapter 7 Specifications
Battery specifications.........................................................................66
Nighthawk M6 Pro LCD display specifications...............................67
Nighthawk M6 LCD display specifications......................................68
Mechanical specifications..................................................................69
LTE and 5GNR transmission specifications.....................................69
Nighthawk M6 mobile band specifications.....................................72
Nighthawk M6 Pro mobile band specifications..............................73
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Nighthawk M6
Features for Nighthawk M6 product family.....................................74
Package contents................................................................................74
Port specifications..............................................................................74
Security specifications........................................................................75
WiFi specifications..............................................................................76
Environmental specifications............................................................76
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1
Get Started
The Nighthawk M6 securely connects up to 32 connected devices with 5G speeds and
lets you manage your data, check device connections and more, with the touch screen
display. Plus, you can switch between wired and mobile broadband and go all day on
the removable battery.
This chapter provides an overview of features, and instructions for how to set up your
Nighthawk M6 and connect to the Internet. The chapter covers the following topics:
• Meet
• Set up your Nighthawk M6
• Charge the battery
• Connect to the Internet
• Connect from a smartphone using the QR code
• Replace a SIM card
• Home screen
• Manage the Nighthawk M6 with NETGEAR Insight Pro
• Power off or reset the Nighthawk M6
• Security credentials
• Connect to the Nighthawk M6 with tethering
• Log in to the Nighthawk M6 web page to view or change settings
your Nighthawk M6
NOTE: The Nighthawk M6 automatically checks for new software or firmware
updates periodically. If an update becomes available, the Nighthawk M6
displays an alert. You can also check for updates manually without receiving
an alert.
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USB
Type-C
port
Antenna
port
Antenna
port
Ethernet
port
Nighthawk M6
Meet your Nighthawk M6
The Nighthawk M6 front panel has a touch screen, a Home button, and a Back button.
Figure 1. Nighthawk M6 front panel
The Nighthawk M6 comes with a USB-C charging cable.
The Nighthawk M6 connectors are located on the rear panel. The connectors include
a USB Type-C connector, an RJ45 Ethernet port, and two antenna ports.
Figure 2. Nighthawk M6 connectors
User Manual9Get Started
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Power button
Nighthawk M6
Set up your Nighthawk M6
To set up your Nighthawk M6:
Insert the battery.
1.
Install the back cover.
2.
Firmly close the back cover.
3.
Push the Power button to power on the Nighthawk M6.
4.
The Home screen appears.
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Nighthawk M6
Familiarize yourself with its LCD screen, icons, buttons, and connectors.
Charge the battery
Your battery comes partially charged.
To charge your battery:
Connect the USB-C charging cable to your Nighthawk M6.
1.
Connect the other end of the cable to an USB port on your computer or to the USB
2.
charger.
Connect to the Internet
When you turn on your Nighthawk M6, it automatically connects to the network in your
area. Connect your device to the Nighthawk M6 WiFi network to access the Internet.
Depending on the specific model and service provider, your Nighthawk M6 might come
with a preinstalled SIM card. If so, the SIM must be activated on a data plan from that
service provider. If your Nighthawk M6 does not come with a preinstalled SIM card, get
User Manual11Get Started
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Nighthawk M6
a SIM card with an active data plan from your service provider. Contact your service
provider for any SIM related issues.
To connect to the Internet:
Press the Power button to turn on the Nighthawk M6
1.
The device powers up and the Lock screen appears.
On your laptop or WiFi device, open your WiFi network connection manager.
2.
Select the Nighthawk M6 network with the WiFi name and password.
3.
The Nighthawk M6 WiFi network name and password display on the LCD Home
page. If the LCD screen is blank (a power saving feature) press and quickly release
the Power button. The default WiFi password is also printed on a label under the
battery.
Connect from a smartphone using the QR code
The top area of the dashboard contains a QR code. You can connect from a smartphone
by tapping the QR code.
To connect using the QR code:
Tap the QR code icon the Nighthawk M6 LCD home screen.
1.
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Nighthawk M6
A QR code displays.
Point your phone's camera at the QR code.
2.
Your phone connects to the Nighthawk M6 WiFi network.
Launch your Internet browser.
3.
Replace a SIM card
In some circumstances you might need to replace the SIM card.
To replace a SIM card:
Remove the back cover by lifting the corners.
1.
Remove the battery.
2.
Slide out the SIM card.
3.
Insert the replacement SIM card.
4.
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Insert the battery.
5.
Nighthawk M6
Install the back cover.
6.
Home screen
You can use the Home screen to view the Nighthawk M6’s status, configure WiFi settings,
view data usage details, and view system alerts.
Figure 3. Home screen
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NOTE: Deletion of message must be done on the Nighthawk M6 Web UI.
Table 1. Icons
DescriptionIcons
This indicates the strength of the mobile broadband network
signal.
5G network indicator. Lets you know you are connected to the
5G network.
This indicates the amount of charge in the battery.
-
Nighthawk M6
Manage the Nighthawk M6 with NETGEAR Insight Pro
You can manage the Nighthawk M6 with NETGEAR Insight Pro. NETGEAR Insight Pro
is a Cloud-based management platform that allows you to manage,deploy, and configure
enterprise mobile devices such as the Nighthawk M6 with complete visibility and simple
control, centrally applying company policies, profiles, monitoring, and more.
When the Nighthawk M6 is running under Insight Pro, the Nighthawk M6 shows the
Insight icon as shown in the following dashboard image.
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Nighthawk M6
For more information on NETGEAR Insight Pro, visit this site:
htps://www.netgear.com/insight/mobile-hotspot
Power off or reset the Nighthawk M6
To power off or reset the device:
Hold down the Power button for 5 seconds.
1.
The Power Off/Reset menu appears and you are prompted to power off or restart
the device.
Tap Power Off to power off the device, or choose restart to reset the device.
2.
Security credentials
Three passwords are associated with the Nighthawk M6:
WiFi password. Use this to connect your computer or WiFi device to your Nighthawk
•
M6 network. This character string is unique to your device. It displays on the home
screen. If the screen is blank (a power-saving feature), press and quickly release the
Power button. The default WiFi password is also printed on a label under the battery.
For information about changing WiFi passwords, see Change
on page 35.
Web admin login password. Use this password to log in to the Nighthawk M6 web
•
page as an administrator. Some changes can be made using the LCD. You must log
in as an administrator to use certain features. The default login password is printed
on a label under the battery and can be 5–31 characters in length.
WiFi encryption settings
Connect to the Nighthawk M6 with tethering
You can connect a computer to the Nighthawk M6 using the USB-C cable instead of
connecting with WiFi. This kind of cable connection is called tethering.
NOTE: The computer's operating system detects the Nighthawk M6 the first
time you use the USB-C cable to connect the computer to the Nighthawk M6.
To install drivers on computers running Windows:
Make sure the Nighthawk M6 is connected to the internet.
1.
Ensure that the Nighthawk M6 is powered off.
2.
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Nighthawk M6
Connect the Nighthawk M6 to your computer using the USB cable.
3.
The Nighthawk M6 automatically powers on.
After the driver is installed, you can visit the Nighthawk M6 web page to customize
your Nighthawk M6’s advanced settings. This is an optional step.
Log in to the Nighthawk M6 web page to view or change settings
Your Nighthawk M6 comes configured and ready to use as is. You can use the Nighthawk
M6 web page to manage advanced settings.
To log in to your Nighthawk M6 web page:
From the computer or WiFi device that is connected to the Nighthawk M6, launch
1.
a web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Log in using your admin password.
3.
The default admin login password is printed on the product label. The password is
case sensitive.
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The web dashboard displays.
Nighthawk M6
User Manual18Get Started
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2
Use Your Nighthawk M6
This chapter explains how to use your Nighthawk M6. The chapter covers the following
topics:
• View
• View SMS messages from the Nighthawk M6
• View SMS messages from the Nighthawk M6 web page
• Delete a message from the Nighthawk M6
• Delete a message from the Nighthawk M6 web page
• View alerts from the Nighthawk M6
• View alerts from the Nighthawk M6 web page
• Turn on dual-band WiFi from the Nighthawk M6
• Turn on dual-band WiFi from the Nighthawk M6 web page
• Enable GPS from the Nighthawk M6
• Manage your broadband network connection
• Connect to WiFi
• Manage WiFi
• Manage WiFi Security
data usage on the Nighthawk M6 web page
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Nighthawk M6
View data usage on the Nighthawk M6 web page
To view data usage information on the Nighthawk M6 web page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password printed on the product label. The password is case sensitive.
The Nighthawk M6 web page displays the data usage for the current billing cycle
and for the current broadband session.
View SMS messages from the Nighthawk M6
You can tell from your Nighthawk M6 display if you have unread messages, and you
can view them directly from there.
To view SMS messages from the Nighthawk M6 display:
Tap the message to read the full text.
1.
View SMS messages from the Nighthawk M6 web page
To view SMS messages from the Nighthawk M6 web page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Type http://192.168.1.1 in the browser bar.
2.
The Nighthawk M6 web page displays.
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Nighthawk M6
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Messages.
4.
A list of messages displays, showing the first portion of the text.
Click a message to read the full text.
5.
Delete a message from the Nighthawk M6
You can delete messages from your Nighthawk M6 display.
To delete messages from the Nighthawk M6 display:
Tap Settings.
1.
Tap Messages.
2.
The Messages screen displays.
Select the message to delete.
3.
Tap Delete.
4.
The message is deleted.
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Nighthawk M6
Delete a message from the Nighthawk M6 web page
To delete a message from the Nighthawk M6 web page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Messages.
4.
A list of messages displays, showing the first portion of the text.
Select the message and click the Delete button.
5.
The message is deleted.
View alerts from the Nighthawk M6
When you unlock the device screen, the device displays any current alerts.
Your Nighthawk M6 displays alerts to advise you of device status changes. When there
are outstanding alerts, the alerts displays on the LCD screen and on the web page.
Alerts remain as long as the issues that cause them are active. When the issues are
resolved, the alerts are removed automatically.
Press the Power button to wake the Nighthawk M6.
1.
The Lock page displays.
Swipe up to unlock the Nighthawk M6.
2.
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Nighthawk M6
Any current alerts are shown on the display. For example, if no SIM card is installed,
the following alert appears:
View alerts from the Nighthawk M6 web page
Your Nighthawk M6 displays alerts to advise you of device status changes. When there
are outstanding alerts, the alerts displays on the screen. Alerts remain as long as the
issues that cause them are active. When the issues are resolved, the alerts are removed
automatically.
To view alerts from the Nighthawk M6 web page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Type http://192.168.1.1 in the browser bar.
2.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The Nighthawk M6 web page displays.
Any current alerts are shown on the display.
Follow the instructions in each alert to address the conditions that caused it to display.
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Nighthawk M6
Turn on dual-band WiFi from the Nighthawk M6
The Nighthawk M6 can broadcast WiFi signals in the 2.4 GHz and 5 GHz WiFi bands.
Note that the overall throughput speed could decrease when WiFi dual-band is enabled.
To turn on dual-band WiFi from the Nighthawk M6 web page:
Tap WiFi.
1.
Tap Band.
2.
The Band screen displays.
Tap Dual-Band (2.4 & 5 GHz) or Dual-Band (2.4 & 6 GHz).
3.
Tap OK.
4.
Your settings are saved.
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Nighthawk M6
Turn on dual-band WiFi from the Nighthawk M6 web page
The Nighthawk M6 can broadcast WiFi signals in the 2.4 GHz and 5 GHz WiFi bands.
Note that the overall throughput speed could decrease when WiFi dual-band is enabled.
To turn on dual-band WiFi from the Nighthawk M6 web page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select WiFi Band.
4.
The WiFi Band page displays.
Select Dual-Band (2.4 & 5 GHz) or Dual-Band (2.4 & 6 GHz).
5.
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Nighthawk M6
The Apply and Discard buttons display at the bottom of the page.
Click Apply.
6.
A message displays telling you that to save this change, your device must restart
WiFi connections.
Enable GPS from the Nighthawk M6
You can enable GPS location services on the Nighthawk M6. When GPS is enabled,
users can launch GPS-enabled apps on a computer and use the NMEA port to obtain
a GPS location.
To enable GPS on the Nighthawk M6:
From the Nighthawk M6 dashboard, select Settings > More > GPS.
1.
The GPS screen displays.
Pull the slider to the right (On) to enable GPS.
2.
GPS is enabled.
Manage your broadband network connection
You can view the mobile broadband network status, turn domestic data on and off, and
turn international roaming on and off.
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Nighthawk M6
View mobile broadband network status from the Nighthawk M6
To view network status from the Nighthawk M6:
Tap Settings.
1.
Tap Mobile.
2.
To view details about the network status, tap Status.
3.
The Network Status screen displays.
View mobile broadband network status from the Nighthawk M6 web page
To view network status from the Nighthawk M6 web page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
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Nighthawk M6
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Settings >Status > Network.
4.
The Status page displays.
View the Network Status section.
5.
Turn domestic data off from the Nighthawk M6 web page
NOTE: You can turn domestic data off, but not on from the web page.
To turn domestic data off from the Nighthawk M6:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Settings > Advanced Settings > Cellular.
4.
The preferences page displays.
Uncheck the Data check box.
5.
The Apply and Discard buttons display at the bottom of the page.
Click the Apply button.
6.
Your settings are saved.
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Nighthawk M6
Turn international roaming on and off from the Nighthawk M6 web page
Before you turn on international roaming, make sure that you are aware of any extra
charges for data that you might incur.
To turn international roaming on and off:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Settings > Advanced > Cellular.
4.
The preferences page displays.
In the check box for Roaming Data, check the box to turn roaming On or uncheck
5.
it to turn roaming Off.
The Apply and Discard buttons display at the bottom of the page. >
Select Apply.
6.
Your settings are saved.
Connect to WiFi
You can connect up to 32 devices (such as smartphones, laptops, tablets, digital cameras,
printers, gaming consoles, and digital picture frames) to your Nighthawk M6 network.
For information about setting connections for WiFi networks, see View
network status from the Nighthawk M6 on page 27.
mobile broadband
To connect using the WiFi password:
On the WiFi device, view the list of available WiFi networks.
1.
Connect to the network that corresponds to your Nighthawk M6 network as displayed
2.
on the LCD screen.
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Nighthawk M6
When prompted, enter the WiFi password for your Nighthawk M6 network.
3.
The WiFi password displays on the Nighthawk M6 LCD screen. If the screen is turned
off, press and quickly release the Power button to wake the Nighthawk M6.
Manage WiFi
You can set up the WiFi radio of the Nighthawk M6 to meet your WiFi needs by
customizing settings on the Nighthawk M6 web page.
On the Nighthawk M6 web page, the following WiFi profiles are available:
Dual-Band (2.4 & 5 GHz) or Dual-Band (2.4 & 6 GHz). Support two separate WiFi
•
networks simultaneously using both a 2.4- and 5-GHz frequency band or using a
2.4- and 6-GHz frequency band.
2.4 GHz only. Share your main WiFi with 2.4 GHz devices that you trust.
•
5 GHz Only. Share your main WiFi with 5 GHz devices that you trust
•
6 GHz Only. Share your main WiFi with 6 GHz devices that you trust
•
Turn Off WiFi. Turn off WiFi.
•
By default, 5 GHz Only WiFi is enabled. If your place of business does not allow WiFi or
for any other reason you want to disable WiFi and use the Nighthawk M6 only in tethered
mode, the Nighthawk M6 gives you that option.
NOTE: WiFi on the Nighthawk M6 will restart whenever you make a change
to WiFi settings. Please ensure your connected devices are set to automatically
reconnect to WiFi.
Turn on 5 GHz Only or 6 GHz Only WiFi from the Nighthawk M6
When all of your devices support 5 GHz WiFi, use 5 GHz WiFi for faster downloads. 5
GHz WiFi is mandatory when going from indoor use to mobile use.
For indoor usage when the device is on the AC charger, WiFi 6E is available.
NOTE: When you go from indoor use to mobile use, you must turn on 5GHz
WiFi, and when you connect to AC power you must manually switch back to 6
GHz WiFi.
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Nighthawk M6
To turn 5 GHz Only WiFi or 6GHz Only WiFi on and off from the Nighthawk M6:
Press the Power button to wake the device.
1.
Tap WiFi.
2.
Tap Band.
3.
The WiFi Band screen displays.
Tap 5 GHz Only or 6 GHz Only.
4.
A message displays to tell you that changing the WiFi info temporarily causes
connectivity loss.
Tap OK.
5.
Your settings are saved.
Specify WiFi settings from the Nighthawk M6
To specify the WiFi settings from the Nighthawk M6:
Press the Power button to wake the device.
1.
To turn the WiFi signal on or off:
2.
Tap WiFi.
a.
The WiFi screen displays.
Tap Options.
b.
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Nighthawk M6
The WiFi Options screen displays.
Tap the WiFi Signal field.
c.
To toggle the WiFi radio, tap WiFi On/Off.
d.
A message displays to tell you that changing the WiFi info temporarily causes
connectivity loss.
Tap OK.
e.
Your settings are saved.
To power down the WiFi radio after a set period of inactivity:
3.
Tap WiFi .
a.
The WiFi Options screen displays.
Tap Options.
b.
The WiFi Options screen displays.
Tap the WiFi Standby field to modify the standby timer.
c.
The WiFi Standby screen displays.
Tap the setting for the selection that you want.
d.
The Changes Saved screen appears.
Tap OK to continue.
e.
Your settings are saved.
Use the Nighthawk M6 web page to set up a profile that is more detailed than the
basic profiles offered on the Nighthawk M6.
Turn on 5 GHz WiFi or 6 GHz WiFi from the Nighthawk M6 web page
For indoor usage when the device is on the AC charger, 6 GHz is available.
NOTE: When you go from indoor use to mobile use, you must turn on 5GHz
WiFi, and when you connect to AC power you must manually switch back to
6GhZ WiFi.
When all of your devices support 5 GHz WiFi, use 5 GHz WiFi for faster downloads.
To turn on 5 GHz WiFi or 6GHz from the Nighthawk M6 web page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
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Nighthawk M6
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Settings > General > WiFi Band .
4.
The WiFi Options page displays.
Select 5GHz Only or select 6GHz Only.
5.
The Apply and Discard buttons display at the bottom of the page.
Click the Apply button.
6.
A message displays telling you that to save this change, your device must restart
WiFi connections.
Click the Continue button.
7.
Your settings are saved.
Change WiFi settings from the Nighthawk M6 web page
To specify WiFi settings on the Nighthawk M6 web page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Settings > General > WiFi Band > More > 5GHz > Global Settings.
4.
To allow the WiFi information to be displayed on the Nighthawk M6 home screen,
5.
leave the WiFi Info on Home check box selected.
Click the Apply button.
6.
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Nighthawk M6
A message displays to tell you that changing the WiFi info will temporarily cause
connectivity loss.
Your settings are saved.
Manage WiFi Security
NOTE: WiFi on the Nighthawk M6 will restart whenever you make a change
to WiFi settings. Please ensure your connected devices are set to automatically
reconnect to WiFi.
Change WiFi network name and password from the Nighthawk M6
The WiFi network name identifies your WiFi network and is visible to other WiFi-enabled
devices.
To change the network name and password from the Nighthawk M6.
Press the Power button to wake the device.
1.
Tap WiFi > WiFi.
2.
The settings screen for the network displays.
Tap the Pencil (Edit) icon beside the name or password.
3.
A message displays telling you that currently connected devices must re-authenticate
to the network with the updated information.
Tap Continue.
4.
The message closes.
Enter the new WiFi name and password.
5.
Tap Done.
6.
Your settings are saved.
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Nighthawk M6
Change WiFi network names and passwords from the Nighthawk M6 web page
The WiFi network name identifies your WiFi network and is visible to other WiFi-enabled
devices.
To change network name and password from the Nighthawk M6 web page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Settings > General > WiFi Band.
4.
The WiFi connect page displays.
Change the WiFi Name and WiFi Password fields as desired.
5.
Click the Apply button.
6.
A message displays telling you that to save this change, your device must restart
WiFi connections.
Click the Continue button.
7.
Your settings are saved.
All devices that were connected must reconnect with the new name and password.
Change WiFi encryption settings
For information about WiFi security, see Security credentials on page 16.
To change the type of security used for main WiFi:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
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Nighthawk M6
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Settings > General > WiFi Band >More > 5GHz Wireless.
4.
The wireless settings display.
In the Encryption menu for main WiFi or guest WiFi, select a security option:
5.
WPA2 Personal AES (default) WPA WPA2 WPA2 WPA3 WPA3 Personal AES>
WPA2 Personal AES (default). Strong security supported by newer WiFi devices,
•
the default.
WPA WPA2
•
WPA2 WPA3
•
WPA3 Personal AES
•
The Apply and Discard buttons display at the bottom of the page.
Click the Apply button.
6.
A message displays telling you that to save this change, your device must restart
WiFi connections.
Click Continue.
7.
Your settings are saved.
Reconnect your WiFi devices, if necessary, using the new WiFi credentials.
8.
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3
Manage Security
For information about WiFi security settings, see Manage
The chapter covers the following topics:
• Change
• View connected devices from the Nighthawk M6 web page
• Activate SIM security
the Nighthawk M6 web page login settings
WiFi security on page ?.
37
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Nighthawk M6
Change the Nighthawk M6 web page login settings
You can change the admin password for the Nighthawk M6 web page.
To change the login settings for the Nighthawk M6 web page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Settings > Administration > Set Password.
4.
The password settings are displayed.
In the New Password field, change the password used to log in as an administrator.
5.
Best practice is to set a more secure password.
Enter a maximum of 31 characters.
Click the Apply button.
6.
Your settings are saved.
View connected devices from the Nighthawk M6 web page
To view the connected devices from the Nighthawk M6 web page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
User Manual38Manage Security
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Nighthawk M6
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Activate SIM security
You can create another level of security by configuring a PIN that you must enter before
you can manage the network connection or view SMS messages.
To activate SIM security:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case-sensitive.
The home page displays.
Select Settings > Security > SIM Security.
4.
The SIM Security page displays.
Click the Activate button.
5.
Enter your PIN and click the Apply button.
6.
If you enter an incorrect PIN three times, the SIM is blocked. If the SIM is blocked,
contact your network service provider to receive a PUK number to unblock the SIM.
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4
Maintain Your Nighthawk M6
The chapter covers the following topics:
• Manage
• Extend battery life
• View details about your device from the Nighthawk M6
• View details about your device from the Nighthawk M6 web page
• Add and select access point names (APN)
• Enable DMZ
• Update Nighthawk M6 software and firmware
power with Power Manager
40
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Nighthawk M6
Manage power with Power Manager
You can manage Nighthawk M6 power usage by enabling Power Manager.
Power Manager lets you select one of the following profiles:
Performance: Best performance. Reduced battery life.
•
Balance: Best battery life.
•
AC-Powered: Automatically selected when battery is removed and AC charger is
•
plugged in. 2.5G-BaseT Ethernet speed can be used in this mode (M6 Pro models
only).
Select options under Battery Only or under Plugged In as required.
To enable Power Manager:
Press Power to wake the Nighthawk M6.
1.
The Home screen appears.
Tap Power Manager.
2.
The Power Manager menu appears.
Select a profile that suits your needs.
3.
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Nighthawk M6
Extend battery life
The Nighthawk M6, by default, is configured to optimize battery life. The following
factors affect battery life:
Screen brightness.
•
Standby time.
•
Data throughput.
•
Mobile broadband signal strength (the better the signal, the longer the battery life).
•
WiFi range.
•
To extend the battery life first use the Power Manager to specify a Balanced power
configuration. Then use any of the following methods:
Adjust WiFi settings.
•
Adjust display settings.
•
Use tethered USB.
•
Adjust WiFi settings to optimize battery life
Set the standby timer to a shorter period to minimize the wait time when no devices are
connected to either WiFi network before going into standby mode (the WiFi radios turn
off).
NOTE: WiFi on the Nighthawk M6 will restart whenever you make a change
to WiFi settings. Please ensure your connected devices are set to automatically
reconnect to WiFi.
You can set the following WiFi options to optimize battery life:
Adjust the display settings. See Set
•
Nighthawk M6 web page on page 44.
Set the WiFi standby to 5 minutes.
•
the display to increase battery life from the
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Nighthawk M6
Set the display to increase battery life from the Nighthawk M6
Dim the screen to reduce the LCD screen’s brightness level. Set the screen time-out to
a shorter period to reduce the amount of time the Nighthawk M6 waits without the LCD
screen being touched before the screen turns blank.
To change the screen brightness from the Nighthawk M6:
Tap Settings
1.
Tap Screen.
2.
The settings screen for the network displays.
Slide the Screen Brightness slider to the brightness that you want.
3.
Your settings are saved.
Tap Screen Timeout.
4.
The Screen Timeout screen displays.
Tap the field for the selection that you want.
5.
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Nighthawk M6
Your settings are saved.
Set the display to increase battery life from the Nighthawk M6 web page
Dim the screen to reduce the LCD screen’s brightness level. Set the screen time-out to
a shorter period to reduce the amount of time the Nighthawk M6 waits without the LCD
screen being touched before the screen turns blank.
To adjust display settings to increase battery life from the Nighthawk M6 web
page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Settings > Advanced > Device.
4.
The device settings page opens.
Adjust any of these settings:
5.
Screen Brightness . From the menu, select the screen brightness level.
•
Screen Timeout . From the menu, select a shorter time period.
•
Click the Apply button.
6.
Your settings are saved.
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Nighthawk M6
View details about your device from the Nighthawk M6
You can view details about your device such as the model number, software version,
and IMEI (International Mobile Station Equipment Identity).
Tap Settings.
1.
Tap More.
2.
Tap Device Information.
3.
Scroll down to view additional device information.
4.
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Nighthawk M6
View details about your device from the Nighthawk M6 web page
You can view details about your device such as the model number, software version,
and IMEI (International Mobile Station Equipment Identity).
To view details about your device from the Nighthawk M6 web page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Settings > WiFi Status > Account.
4.
The About page displays details for your Nighthawk M6.
Add and select access point names (APN)
Your Nighthawk M6 comes preconfigured with the access point name (APN) for your
network service provider. You can add additional APNs and select among the configured
APN for use by the Nighthawk M6. The Nighthawk M6 checks the APN to determine
the type of network connection to establish.
Add an APN for another network
To add an APN for another network:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case-sensitive.
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Nighthawk M6
The home page displays.
Select Settings > Advanced > Cellular.
4.
The Add APN screen displays.
Click the Add button.
5.
The APN page displays.
Specify the APN name.
6.
The APN name is a label for display in the UI.
Specify the APN
7.
This step specifies the APN as defined by the carrier
Change the PDP (data protocol), if necessary:
8.
IPV4
•
IPV6
•
IPV4V6
•
Change the PDP roaming protocol, if necessary:
9.
None
•
IPV4
•
IPV6
•
IPV4V6
•
NOTE: PDP roaming protocol is the IP protocol used while you are roaming
(for example when you are traveling and the roaming network does not
support IPv6).
Select the network authentication mode:
10.
None
•
PAP
•
CHAP
•
PAPCHAP
•
Enter the name and password, if they are required for the network.
11.
Click the ADD button.
12.
The entry is added to the table.
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Nighthawk M6
Select an APN to use
To select an APN to use:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case-sensitive.
The home page displays.
Select Settings > Advanced Settings > Cellular.
4.
The APN page displays.
Select the Active radio button next to the APN entry.
5.
The APN is selected.
Remove an APN entry
To remove an APN entry:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case-sensitive.
The home page displays.
Select Settings > Advanced > Cellular.
4.
The APN page displays.
Select the box to the left of the APN.
5.
Click the Delete button.
6.
The APN is removed.
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Nighthawk M6
Enable DMZ
In a demilitarized zone (DMZ) network configuration, a computer runs outside the firewall
in the DMZ. This computer intercepts incoming Internet traffic, providing an extra layer
of protection for the rest of the network, and sending all incoming data to a particular
IP address.
To enable the DMZ and designate a computer to screen incoming traffic:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Settings > Advanced > Other.
4.
The Nighthawk M6 page displays.
Scroll down to display the DMZ section.
5.
Check the Enable check box.
6.
In the DMZ Address field, enter the IP address of the computer to which you want
7.
all data sent.
If the Nighthawk M6 is tethered using a USB cable, this address is 192.168.1.4. If the
Nighthawk M6 is connected using WiFi, the first WiFi client’s IP address is usually
192.168.1.XX.
NOTE: IPv6 addresses are not supported.
Click the Apply button.
8.
Your settings are saved.
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Nighthawk M6
Update Nighthawk M6 software and firmware
The Nighthawk M6 automatically checks for new software or firmware updates
periodically. If an update becomes available, the Nighthawk M6 displays an alert. You
can also check for updates manually without receiving an alert.
Update Nighthawk M6 software and firmware in response to an Update Available alert
To update the Nighthawk M6 software or firmware in response to an Update
Available alert:
To wake the device, press the Power button.
1.
The home screen displays and shows the alert.
Tap Install/Update.
2.
The update process starts.
After the update install completes, the Nighthawk M6 reboots.
Check for software updates from the Nighthawk M6
Tap Settings.
1.
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Tap More.
2.
Tap Software.
3.
The Software Update screen displays.
Nighthawk M6
Tap the Check for updates now button.
4.
The screen refreshes showing any available update.
Do one of the following:
5.
If an upgrade is available and you want to install it, tap the Update now button
•
to install the update.
To postpone the update, tap Postpone.
•
If you tap Update now, the update proceeds.
If you tap Postpone a message appears indicating the update will be postponed
for 4 hours. You can then click OK to accept the postponed update.
When the wait period is complete, after you are prompted to continue the update,
tap Continue Update.
If the battery is low, a message appears indicating that the battery is low.
To continue, connect the device to the charge and tap OK.
6.
After the update install completes, the Nighthawk M6 reboots.
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5
Frequently Asked Questions
This chapter provides answers to possible questions about your Nighthawk M6:
• Connect
• General Questions
and disconnect devices and access the Internet
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Nighthawk M6
Connect and disconnect devices and access the Internet
Review these topics for answers to questions about connecting and disconnecting
devices and accessing the Internet.
What do I do if I can’t connect a device to the Nighthawk M6?
If you are experiencing problems connecting to the Nighthawk M6, try the following
suggestions:
Turn off your Nighthawk M6 and take the battery out, wait 10 seconds, put the battery
•
back in, and turn your Nighthawk M6 on.
Restart your computer or Wifi device.
•
Turn off or temporarily disable any security programs or firewalls.
•
If possible, try using another computer or WiFi device to connect to your Nighthawk
•
M6. If you can, then the problem is with the device that cannot connect, not the
Nighthawk M6.
What do I do if I can’t access the Internet?
If you are connected to the Nighthawk M6 but cannot connect to the Internet, try the
following suggestions:
Check the display status on the Nighthawk M6’s LCD screen.
•
Make sure that network coverage is available in your area.
•
Make sure that your micro SIM card is active and enabled with data services.
•
Wait one to two minutes for the Nighthawk M6 to initialize.
•
Check the device information screen to make sure the SIM information is displayed
•
(to ensure the MHS sees the SIM).
Confirm that your account is activated and that no other Internet connections are
•
active.
Switch your Nighthawk M6 off and on and restart your computer or WiFi device.
•
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Nighthawk M6
How do I disconnect from the mobile broadband network?
Turning off domestic data and international roaming disconnects your Nighthawk M6
from the mobile broadband network. For more information, see Turn
from the Nighthawk M6 web page on page 28.
domestic data off
How do I find out how many devices are connected to my Nighthawk M6 WiFi networks?
The number next to the WiFi button on the Nighthawk M6’s LCD home screen is the
number of users (or devices) connected to your WiFi network. When you log in to the
Nighthawk M6 web page, the number of connected devices displays on the home page.
What do I do if the No Signal icon displays?
If the No Signal icon (
provider’s coverage area.
) displays, make sure that you are in your network service
Why can’t my device access the Nighthawk M6 web page when connected to a VPN?
To directly access the Nighthawk M6 web page hosted on the device, enter the address
http://192.168.1.1 in your browser.
What do I do if my Nighthawk M6 doesn’t connect to my service provider’s network?
If your Nighthawk M6 does not connect to your service provider’s mobile broadband
network, try the following suggestions:
Make sure that your SIM account is active. To check micro SIM status, contact your
•
wireless service provider.
If you use a prepaid SIM card, make sure that the account balance is positive.
•
If your Nighthawk M6 still does not connect, you might need to create or update the
•
default connection profile.
To check the default connection profile settings:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
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Nighthawk M6
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the Nighthawk M6 password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Settings > Advanced > Cellular.
4.
Review the settings.
5.
How do I go back to the Nighthawk M6 web page?
To view the Nighthawk M6 web page:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The Nighthawk M6 web page displays.
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Nighthawk M6
What do I do if I forget my admin login password?
The default password is printed on the product label. The password is case sensitive.
The Nighthawk M6 web page URL is http://192.168.1.1.
If you changed the admin login password and can’t remember the password that you
created, you must reset the Nighthawk M6 back to factory defaults. See Reset
Nighthawk M6 on page 62.
the
General Questions
Review these topics for answers to general questions about the Nighthawk M6.
Why isn’t my battery charging?
If you are in a low-coverage area, are transferring a lot of data, or left the Nighthawk M6
in a hot location, the internal temperature of the Nighthawk M6 can rise above 45°C
(113°F). In these conditions, the battery cannot be charged due to safety limits with
lithium-ion battery technology.
Check to ensure that the USB cable and the AC wall charger are connected securely
and are working correctly.
If the device is left charging for over seven consecutive days, the device automatically
enters a battery longevity mode to enhance the life of the battery. During this state, the
device stops charging and allows the battery level to drop to and maintain at
approximately 75 percent. The next time the device is plugged into a charger, it resumes
charging.
Why is the Signal Strength indicator always low?
Your Nighthawk M6’s reception is poor. Try moving it to a location with a clear view of
the sky (for example, near a window).
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Nighthawk M6
Why is the download or upload speed slow?
Data transfer speed depends on signal strength and interfering radio sources like
electrical generators or other Nighthawk M6 WiFi devices. Review the following
possibilities:
Check your signal strength and network type (for example, 5G is generally faster
•
than 4G).
Check WiFi interference by powering the Nighthawk M6 off and on to find a better
•
WiFi channel.
Change the WiFi band from 2.4 GHz to 5 GHz.
•
The LCD screen is not lit. How do I know if the Nighthawk M6 is still powered on?
The LCD screen dims to save energy. The LED continues to blink slowly to indicate that
the Nighthawk M6 is still powered on. To wake the Nighthawk M6, press the Power
button.
How do I find my computer’s IP address?
The steps for finding your computer’s IP address depend on the operating system. If
your device runs an operating system not listed here, see the appropriate operating
system documentation.
Find the IP address on a Windows 10 device
To find the IP address on a Windows 10 device:
Open the command prompt window:
1.
Select Start > Run.
a.
Enter cmd or command and click the OK button.
b.
At the command prompt, enter ipconfig and press Enter.
2.
Write down the IP address for the entry that relates to the WiFi network connection.
3.
The IP address might be listed under IPv4 Address or something similar.
Find the IP address on a Mac OS X device
To find the IP address on a Mac OS X device:
From the Apple menu, select System Preferences > Network.
1.
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Nighthawk M6
Select the WiFi adapter.
2.
The IP address is displayed in the right pane.
Find the IP address on devices running other operating systems
To find the IP address on devices running other operating systems:
Refer to the user documentation for your operating system or computer.
How do I find a device’s MAC address?
You must know the MAC address for a device when you are doing the following:
Assigning an IP address based on a MAC address (when using DHCP)
•
Allowing or denying devices access to your WiFi network (MAC filtering)
•
Tip: The steps for finding a device’s MAC address depend on the operating
system. If your device runs an operating system not listed in the following
procedures, see the appropriate operating system documentation.
Find the MAC address on a Windows 10 device
To find the MAC address on a Windows 10 device:
Open the command prompt window:
1.
Select Start > Run.
a.
Enter cmd or command and click the OK button.
b.
At the command prompt, enter ipconfig /all and press Enter.
2.
Write down the physical address for the entry that relates to the WiFi network
3.
connection.
It appears as a series of numbers and letters. This is the MAC address of your WiFi
adapter.
Find the MAC address on a Mac OS X device
To find the MAC address on a Mac OS X device:
From the Apple menu, select System Preferences > Network.
1.
Select the WiFi adapter that is connecting to the routing hardware.
2.
Select Advanced.
3.
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Nighthawk M6
Select Ethernet.
4.
The Ethernet ID is displayed. This is the same as the MAC address.
What do I do if the WiFi network name doesn’t appear in the list of networks?
If you do not see the Nighthawk M6’s WiFi networks from your WiFi-enabled device, try
these suggestions:
Refresh the list of networks.
•
If the LCD screen is dark, the WiFi radio might be asleep. Press the Power button
•
to wake the Nighthawk M6.
Check the WiFi band settings and consider using the 2.4 GHz band for increased
•
compatibility with client devices.
User Manual59Frequently Asked Questions
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6
Troubleshooting
This chapter provides suggestions for troubleshooting problems that might arise when
you are using your Nighthawk M6. This chapter covers the following topics:
• View
• Reset the Nighthawk M6
alerts
60
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Nighthawk M6
View alerts
Your Nighthawk M6 displays alerts to advise you of device status changes. See View
alerts from the Nighthawk M6 web page on page 23.
SIM Not Installed
Ensure that the SIM card is installed correctly. For information about replacing a SIM,
see Replace
SIM Error — Check SIM
Ensure that your network service provider’s micro SIM card is inserted in the Nighthawk
M6. If a problem still exists, contact customer service. The micro SIM card might be
damaged and need replacing.
a SIM card on page 13.
SIM Locked
You can unlock the SIM.
To unlock the SIM card from the Nighthawk M6 web page:
If you did not add a PIN for the SIM, contact customer service for the PIN to unlock
1.
the micro SIM card.
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
2.
web browser.
Enter http://192.168.1.1.
3.
The Nighthawk M6 web page displays.
Enter the administrator login password.
4.
The default password is printed on the product label. The password is case-sensitive.
The home page displays.
Enter the SIM PIN when prompted.
5.
Click the Apply button.
6.
Your settings are saved.
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Nighthawk M6
Temperature-related alerts
The Nighthawk M6 is designed to work over a wide temperature range (for more
information, see Environmental
down automatically if it goes out of the supported temperature range.
Move the device to an area where the temperature is more suitable and, if the Nighthawk
M6 is too warm, make sure that the area is well ventilated and air can circulate around
the device.
NOTE: The battery might not recharge if the Nighthawk M6 is outside the
operating temperature range.
specifications on page 76.). The Nighthawk M6 shuts
Reset the Nighthawk M6
You can reset the Nighthawk M6 to the factory settings. This is useful if you reset the
admin login password for the Nighthawk M6 web page and forgot the new password.
NOTE: When you reset the Nighthawk M6, any currently connected devices
lose access and must be reconnected after the Nighthawk M6 restarts.
Reset the Nighthawk M6 from the Nighthawk M6
Start with the Nighthawk M6 turned on.
To reset the Nighthawk M6 directly from the Nighthawk M6:
Tap Settings.
1.
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Nighthawk M6
Tap More.
2.
Tap Factory Reset.
3.
A message displays telling you that devices currently connected will lose Internet
access.
Tap Yes.
4.
The Nighthawk M6 resets to its factory settings.
Reset the Nighthawk M6 from the Nighthawk M6 web page
To reset the Nighthawk M6 to its factory settings:
From a computer or WiFi device that is connected to the Nighthawk M6, launch a
1.
web browser.
Enter http://192.168.1.1.
2.
The Nighthawk M6 web page displays.
Enter the administrator login password.
3.
The default password is printed on the product label. The password is case sensitive.
The home page displays.
Select Settings > Administration > Factory Reset.
4.
The Factory Reset page displays.
Click the Reset button.
5.
A message displays telling you that devices currently connected will lose Internet
access.
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Nighthawk M6
Click the Yes button.
6.
The Nighthawk M6 returns to its factory settings.
User Manual64Troubleshooting
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7
Specifications
This appendix covers the following topics:
• Battery
• Nighthawk M6 Pro LCD display specifications
• Nighthawk M6 LCD display specifications
• Mechanical specifications
• LTE and 5GNR transmission specifications
• Nighthawk M6 mobile band specifications
• Nighthawk M6 Pro mobile band specifications
• Features for Nighthawk M6 product family
• Package contents
• Port specifications
• Security specifications
• WiFi specifications
• Environmental specifications
specifications
65
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Nighthawk M6
Battery specifications
Battery specifications:
Removable Li-ion battery
•
Up to 9 hours of continuous usage
•
NOTE: 9+ hour battery life is achieved by the following heaviest case:
stream YouTube for 1 hour, followed by 30 minutes of idle time, and then
repeat for over 9 hours.
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Nighthawk M6
Nighthawk M6 Pro LCD display specifications
The Nighthawk M6 Pro (MR6400 and MR6500) includes a 2.8 in. (7.1 cm.) LCD touch
screen.
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Nighthawk M6
Nighthawk M6 LCD display specifications
The Nighthawk M6 (MR6100) includes a 2.4 in. (6.1 cm.) LCD touch screen.
User Manual68Specifications
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Nighthawk M6
Mechanical specifications
Table 2. Physical dimensions
DimensionParameter
Weight
Thickness
-
MR6500 and MR6400: 250
•
g (.55 lb) with battery
MR6110: 250 g (.55 lb) with
•
battery
105 mm (4.15 in.)Length
105 mm (4.15 in.)Width
21mm (0.84 in.) excluding the
feet, which are 0.55 mm high
(0.2 in)
LTE and 5GNR transmission specifications
Transmission specifications
The following tables indicate the LTE and 5GNR transmission characteristics.
Table 3. LTE transmission characteristics for MR6400
BandsFrequency (MHz)
Ext Ant Gain
(dBi)
4B21850-1910
4B41710-1755
4B5824-849
4B72500-2570
4B12698-716
4B13777-787
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Nighthawk M6
Table 3. LTE transmission characteristics for MR6400 (Continued)
BandsFrequency (MHz)
Ext Ant Gain
(dBi)
4B14788-798
4B251850-1915
4B26814-849
1.05B302305-2315
4B412496-2690
0.17B483550-3700
4B661710-1780
4B71663-698
-
Table 4. LTE transmission characteristics for MR6500
BandsFrequency (MHz)
Ant1
Gain (dBi)
Ant2
Gain (dBi)
Ext Ant
Gain (dBi)
40.450.67B21850-1910
40.540.67B41710-1755
4-1.60-0.88B5824-849
4-0.530.39B72500-2570
4-1.60-0.83B12698-716
4-1.60-0.83B14788-798
4-1.60-0.83B29717-728
1.051.051.03B302305-2315
0.171.660.17B483550-3700
40.540.67B661710-1780
-
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Nighthawk M6
Table 5. 5GNR transmission characteristics for MR6400
Ext Ant Gain (dBi)BandsFrequency (Mhz)
4n21850-1919
4n5824-849
4n12698-716
4n14788-798
4n251850-1915
1.05n302305-2315
4n412496-2690
0.17n483550-3700
4n661710-1780
-
Table 6. 5GNR transmission characteristics for MR6500
Ant1 Gain (dBi)BandsFrequency (Mhz)
3700-4200
-
Ant1 Gain
(dBi)
4n71663-698
6n773300-3550 3700-4200
(dBi)
Ant6 Gain (dBi)Ant5 Gain
Ext Ant Gain
(dBi)
40.450.67n21850-1919
4-1.60-0.88n5824-849
4-1.60-0.83n12698-716
4-1.60-0.83n14788-798
1.051.051.03n302305-2315
40.540.67n661710-1780
63.310.981.660.17n773300-3550
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Nighthawk M6
Nighthawk M6 mobile band specifications
Table 7. MR6110-1A1NAS Mobile Bands
BandTechnology
4G/LTE bands
1, 2, 3, 4, 5, 7, 12, 13, 14,
25, 26, 29, 30, 41, 46, 48,
66, 71
n2, n5, n30, n41, n66, n775G NR bands (FR1)
-
Table 8. MR6110-TLAUS Mobile Bands
BandTechnology
1, 5WCDMA
1, 3, 7, 28,4G/LTE bands
n5, n7, n785G NR bands (FR1)
-
Table 9. MR6110-111AUS Mobile Bands
BandTechnology
1, 5, 8,WCDMA
1, 3, 5, 7, 8, 28, 40, 414G/LTE bands
5G NR bands (FR1)
-
n1, n3, n5, n7, n8, n28, n40,
n41, n78
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Nighthawk M6
Nighthawk M6 Pro mobile band specifications
Table 10. MR6400-1DNNAS Mobile Bands
BandTechnology
4G/LTE bands
5G NR bands
-
1, 2, 3, 4, 5, 7, 12, 13, 14, 25,
26, 29, 30, 41, 46, 48, 66, 71
n2, n5, n12, n14, n25, n26,
n29, n30, n41, n48, n66, n71,
n77
Table 11. MR6500-1A1NAS Mobile Bands
BandTechnology
4G/LTE bands
5G NR bands (FR1)
-
1, 2, 3, 4, 5, 7, 12, 14, 29, 30,
46, 48, 66
n2, n5, n12, n14, n30, n66,
n77
n2605G mmWave band (FR2)
Table 12. MR6500-1TLAUS Mobile Bands
BandTechnology
1, 5WCDMA
1, 3, 7, 284G/LTE bands
n5, n7, n785G NR bands (FR1)
n2585G mmWave band (FR2)
-
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Nighthawk M6
Features for Nighthawk M6 product family
Insight Pro Feature Support
MR6500-1A1NAS
•
MR6500-1TLAUS
•
MR6110-1A1NAS
•
MR6110-1TLAUS
•
WiFi 6E (6 GHz) Feature Support
MR6500-1A1NAS
•
MR6110-1A1NAS
•
MR6400-1DNNAS
•
2.5G BaseT Feature Support
MR6500-1A1NAS
•
MR6500-1TLAUS
•
MR6400-1DNNAS
•
Package contents
Your Nighthawk M6 package includes the following:
Nighthawk M6 Pro or Nighthawk M6
•
Removable lithium ion battery
•
AC charger
•
USB Type-C cable
•
Quick Start Guide
•
Safety leaflet
•
Port specifications
The Nighthawk M6 provides one USB 3.2 Type-C port and an Ethernet port.
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Nighthawk M6
Security specifications
Supported security features:
WiFi security encryption
•
VPN pass-through
•
NAT firewall
•
Password protected administration UI
•
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Nighthawk M6
WiFi specifications
WiFi support:
WiFi 802.11a/b/g/n/ac/ax, 2x2 MIMO
•
2.4/5/6 GHz Standalone
•
Environmental specifications
Table 13. Recommended operating and storage temperatures
TemperatureEnvironment
Operating temperature
Storage temperature
-
0°C to 35°C
(32 F to 95°F)
–10°C to +60°C
(14°F to 140°F)
User Manual76Specifications
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