Netgear Nighthawk M1 User manual

Nighthawk LTE Mobile Hotspot Router
User Manual
Model MR1100
September 2017 202-11799-01
350 E. Plumeria Drive San Jose, CA 95134 USA
Nighthawk LTE Mobile Hotspot Router Model MR1100
Support
See your warranty card for warranty and service information. For additional information, visit www.netgear.com/support to access the full user manual (this document) and
to download firmware updates.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. An y non-NETGEAR trademarks are used for reference purposes only.
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Contents

Chapter 1 Get Started
Get to Know Your Mobile Router............................................................................8
Top Front View...................................................................................................8
Power Button.....................................................................................................8
Status LED........................................................................................................9
LCD Screen.......................................................................................................9
Rear View........................................................................................................10
Optional Accessories......................................................................................11
Install the Micro SIM Card and the Battery..........................................................11
Download the NETGEAR Mobile App..................................................................12
Power On Your Mobile Router..............................................................................13
Set Up the Mobile Router.....................................................................................13
Use a Web Browser to Set Up the Mobile Router...........................................14
Use the Mobile App to Set Up the Mobile Router............................................14
Chapter 2 Connect to the Mobile Router
Connect to the Mobile Router Network................................................................16
WiFi Connection..............................................................................................16
Tethered Connection.......................................................................................17
Use the NETGEAR Mobile App to Access the Mobile Router.............................17
Use a Web Browser to Access the Mobile Router...............................................18
Chapter 3 Manage Battery Usage and Charging
Extend Battery Life...............................................................................................21
Recharge the Battery...........................................................................................21
Quick Charge the Battery................................................................................21
Recharge the Battery From a Wall Socket......................................................22
Recharge the Battery From a Computer USB Port.........................................23
Use the USB Type C Cable to Charge Only....................................................23
Use the Mobile Router to Jump Boost Another Device........................................24
Change the LCD Screen Display.........................................................................25
Change the LCD Screen Time-Out and Brightness From the NETGEAR Mobile
App..................................................................................................................25
Change the LCD Screen Time-Out and Brightness From a Web Browser......25
Battery Tips..........................................................................................................26
General Battery Safety.........................................................................................26
Appropriate Batteries and Chargers....................................................................27
Battery Disposal...................................................................................................27
Chapter 4 Manage Your Internet Connection
View Your Data Usage..........................................................................................29
View Data Usage on the Mobile Router LCD..................................................29
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Nighthawk LTE Mobile Hotspot Router Model MR1100
View Data Usage From the NETGEAR Mobile App........................................30
View Data Usage From a Web Browser..........................................................30
Offload Your Mobile Internet Connection..............................................................30
Enable Data Offloading From the NETGEAR Mobile App...............................31
Enable WiFi Data Offloading From a Web Browser.........................................32
Enable Ethernet Data Offloading From a Web Browser..................................33
Specify Cellular Settings......................................................................................33
Specify Cellular Settings From the NETGEAR Mobile App.............................33
Specify Cellular Settings From a Web Browser...............................................34
Enable VPN Service.............................................................................................35
Enable VPN Service From a Web Browser.....................................................36
Chapter 5 Control Internet Access
Set Up Parental Controls.....................................................................................38
Access Control.....................................................................................................39
Set Up Access Control From the NETGEAR Mobile App...............................39
Set Up Access Control From a Web Browser..................................................39
Tur n Off USB Tethering........................................................................................40
Turn Off USB Tethering From the NETGEAR Mobile App...............................40
Turn Off USB Tethering From a Web Browser.................................................41
Manage Website Filters.......................................................................................41
Set Up a Schedule for Internet Access................................................................42
Edit a Schedule Rule...........................................................................................43
Delete a Schedule Rule.......................................................................................43
Enable SIM Security............................................................................................44
Enable SIM Security From the NETGEAR Mobile App...................................44
Enable SIM Security From a Web Browser.....................................................44
Enable Port Forwarding.......................................................................................45
Set Up Port Filtering.............................................................................................46
Enable DMZ.........................................................................................................46
Chapter 6 Specify Mobile Router Network Settings
Select a WiFi Profile.............................................................................................49
Select a WiFi Profile From the NETGEAR Mobile App...................................49
Select a WiFi Profile From a Web Browser......................................................49
Manage WiFi Settings..........................................................................................50
Specify WiFi Settings From the NETGEAR Mobile App..................................50
Specify WiFi Settings From a Web Browser....................................................50
Use WPS to Connect to the Mobile Router WiFi Network....................................51
Use WPS From the NETGEAR Mobile App....................................................51
Use WPS From a Web Browser......................................................................51
Universal Plug-N-Play..........................................................................................52
Tur n UPnP Off or On From the NETGEAR Mobile App..................................52
Turn UPnP Off or On From a Web Browser.....................................................53
Enable IP Pass-Through Mode............................................................................53
Specify the IP Addresses That the Mobile Router Assigns..................................54
Disable the DHCP Server Feature in the Mobile Router......................................54
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Nighthawk LTE Mobile Hotspot Router Model MR1100
Chapter 7 Share Media and Storage
Manage Shared Storage Devices........................................................................57
USB Device Requirements..............................................................................57
Connect a USB Storage Device......................................................................57
Micro SD Card Requirements.........................................................................58
Install a Micro SD Card........................................................................................58
View Storage Device Usage and Capacity..........................................................59
Manage Files on the Mobile Router.....................................................................59
Upload Media Files to Mobile Router Storage.................................................59
Use the NETGEAR Mobile App to Manage Files on the Mobile Router..........60
Use Windows File Explorer to Manage Files on the Mobile Router................60
Use MacOS Finder to Manage Files on the Mobile Router.............................61
Play Media...........................................................................................................61
Chapter 8 Manage Your Mobile Router Network
View the Network Status......................................................................................63
View Mobile Router Device Status.......................................................................63
View Mobile Router Device Status From the NETGEAR Mobile App.............63
View Mobile Router Device Status From a Web Browser................................63
View WiFi Details.................................................................................................64
View a Network Map............................................................................................64
View a Network Map From the NETGEAR Mobile App...................................64
View a Network Map From a Web Browser.....................................................65
View Connected Devices.....................................................................................65
View the Connected Devices On the LCD......................................................65
View the Connected Devices From the NETGEAR Mobile App......................65
View the Connected Devices From a Web Browser........................................66
Update the Mobile Router Firmware....................................................................66
Update Firmware From an Alert......................................................................66
Update Firmware From the NETGEAR Mobile App........................................66
Update the Firmware From the Web Page......................................................67
Change the admin Password...............................................................................67
Manage SMS Messages......................................................................................68
Manage Messages From the NETGEAR Mobile App.....................................68
View or Delete Messages From a Web Browser.............................................68
Manage the LED Settings....................................................................................69
Back Up and Restore the Mobile Router Settings...............................................69
Back Up the Mobile Router Settings...............................................................69
Restore the Mobile Router Settings................................................................70
Factory Reset.......................................................................................................71
Factory Reset From the NETGEAR Mobile App.............................................71
Factory Reset From a Web Browser...............................................................71
Factory Reset Using the Reset Button............................................................72
Reboot the Mobile Router....................................................................................72
Reboot the Mobile Router From the NETGEAR Mobile App...........................72
Reboot the Mobile Router From a Web Browser.............................................73
Power Off the Mobile Router................................................................................73
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Nighthawk LTE Mobile Hotspot Router Model MR1100
Power Off the Mobile Router Manually............................................................73
Power Off the Mobile Router From the NETGEAR Mobile App.......................73
Power Off the Mobile Router From a Web Browser.........................................74
View Details About Your Mobile Router................................................................74
View Mobile Router Details From the NETGEAR Mobile App.........................74
View Mobile Router Details From a Web Browser...........................................75
Chapter 9 Frequently Asked Questions
Why can’t my device connect to the mobile router?.............................................77
Why can’t I access the Internet?..........................................................................77
Why is the signal indicator always low?...............................................................77
Why is the download or upload speed slow?.......................................................77
What do I do if I forget my admin login password?..............................................78
How do I disconnect from the mobile broadband network?.................................78
The LCD is not lit. How do I know if the mobile router is still powered on?..........78
How do I find my computer’s IP address?............................................................78
How do I find my computer’s IP address on a Windows 7, Windows Vista, or
Windows XP device?.......................................................................................79
How do I find my computer’s IP address on a Windows 8 device?.................79
How do I find my computer’s IP address on a Mac OS X device?..................79
How do I find my computer’s IP address on devices running other operating
systems?.........................................................................................................79
How do I find a device’s MAC address?...............................................................80
How do I find a device’s MAC address on a Windows 7, Vista , or XP
device?............................................................................................................80
How do I find a device’s MAC address on a Windows 8 device?....................80
How do I find a device’s MAC address on a Mac OS X device?.....................80
Where can I find more information?.....................................................................81
Chapter 10 Troubleshooting
Diagnostics..........................................................................................................83
The WiFi Network Name Is Not in the List of Networks.......................................83
The No Signal Icon Displays................................................................................83
Cannot Log In to the Mobile Router Using a VPN................................................83
The Mobile Router Cannot Connect to a Computer Running Windows Vista......84
The Mobile Router Does Not Connect to the Cellular Network............................84
Appendix A Specifications
Mechanical Specifications....................................................................................86
Environmental Specifications...............................................................................86
Supported RF Bands...........................................................................................86
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Get Started

This chapter provides an overview of the Nighthawk LTE Mobile Router Model MR1100 and instructions for how to set up your mobile router and connect to the Internet.
The chapter covers the following topics:
Get to Know Your Mobile Router
Install the Micro SIM Card and the Battery
Download the NETGEAR Mobile App
Power On Your Mobile Router
Set Up the Mobile Router
Firmware updates with new features and bug fixes are available at
Note
downloadcenter.netgear.com. Some products regularly check the site and download new
firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this manual, you might need to update your firmware.
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Nighthawk LTE Mobile Hotspot Router Model MR1100

Get to Know Your Mobile Router

Your mobile router lets you create a WiFi access point in any location with cellular network coverage. Use a WiFi access point to connect your computer or mobile de vices to your service provider’ s mobile broadband network and connect to the Internet.
Your mobile router can receive power from any of the following sources:
Rechargeable battery included with the mobile router
Wall socket using the AC adapter and USB cable
USB port on your computer

Top Front View

The following figure shows the top front view of the mobile router
Figure 1. Mobile router buttons and features
DescriptionNumber
LCD screen1 Power button2 LED3

Power Button

Use the Power button to wake the mobile router and to power the device on and off.The Power button is on upper side panel of the mobile router (see Top Front View on page 8).
Get Started
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Nighthawk LTE Mobile Hotspot Router Model MR1100
Table 1. Power button usage
ActionDesired Result
Press and hold the Power button for three seconds.Turn on the mobile router. Press and hold the Power button for five seconds.Turn off the mobile router. Press and quickly release the Power button.Wake the mobile router. Press and quickly release the Power button.Switch between screens.

Status LED

The status LED indicates the mobile router’s connection status.
Table 2. LED indicator patterns
What the Pattern MeansLED
The mobile router is ready.Slow blue blink The mobile router is transferring data.Fast blue blink The mobile router is not ready.Slow amber blink

LCD Screen

The LCD screen displays information shown in the following figure.
Figure 2. LCD screen
DescriptionNumber
Signal strength1 Network type2
Get Started
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Nighthawk LTE Mobile Hotspot Router Model MR1100
(Continued)
DescriptionNumber
Active uplink or downlink (displays only during data transfer)3 Data usage4 Number of connected devices5

Rear View

The following figure shows the rear view of the mobile router.
Figure 3. Mobile router rear view
DescriptionNumber
TS9 connector 11 USB type A port2 USB type C port3 Ethernet port4 TS9 connector 25
The mobile router rear panel includes the following ports and connectors:
USB type A port. Connect a USB storage device or charge a smartphone.
For information about USB storage devices, see Connect a USB Storage Device on page 57. For information about charging a smartphone, see Use the Mobile Router to Jump Boost Another Device on page 24.
USB type C port. Connect the USB type-C cable that came in the package to recharge the battery or
for a tethered connection to a computer. For more information about recharging the battery, see Recharge the Battery From a Wall Socket on page 22 and Recharge the Battery From a Computer USB Port on page 23. A tethered connection to a computer lets you access the mobile router from a web browser without a WiFi connection. See Tethered Connection on page 17.
Ethernet port.You can connect an Ethernet device to this port and you can offload your mobile Internet
data.The Ethernet connection speed is about 500 Mbps.
Get Started
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Nighthawk LTE Mobile Hotspot Router Model MR1100
When you are using an Ethernet connection, you can use the USB type C cable and the AC adapter to recharge the mobile router battery.
You cannot use an Ethernet connection and use a tethered connection to access the
Note
mobile router at the same time.
For information about offloading data, see Offload Your Mobile Internet Connection on page 30. For information about how to use a charge-only tethered connection, see Use the USB Type C Cable
to Charge Only on page 23.
TS9 antenna connectors.Two SMK-TS9 connectors for an optional MIMO antenna.
For more information about connecting an external antenna, see External Antennas on page ?.

Optional Accessories

The following optional accessories are also supported:
Optional micro SD card (sold separately)
Optional antennas (sold separately)
For more information, visit netgear.com/XXXXaccessories.

Install the Micro SIM Card and the Battery

To obtain an activated micro SIM (3FF format) card, contact AT&T.
Get Started
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Nighthawk LTE Mobile Hotspot Router Model MR1100
DescriptionNumber
Cover1 Micro SD card slot2 Enlargement of the micro SD card slot3 Micro SIM card slot4 Battery5 Enlargement of battery contacts6
To install the SIM card and the battery:
1. Make sure that power to the mobile router is off.
2. Remove the cover on the bottom of the mobile router.
Place your thumbs on the arrows on the cover and press down while sliding the cover up.
3. Carefully slide the micro SIM card into the slot.
4. Align the battery connectors and insert the battery.
5. f you purchased a micro SD card, insert the card into the micro SD slot.
6. Replace the mobile router cover.

Download the NETGEAR Mobile App

The NETGEAR Mobile app lets you set up the mobile router . After initial setup , y ou can use the app to vie w or change the mobile router settings.You can also use it to play and share media, and enable the travel router feature.
To download the NETGEAR Mobile app:
1. Connect your mobile device to the Internet.
2. Open a web browser.
3. Visit http://netgear.com/mobileapp.
4. Download the NETGEAR Mobile app.
Get Started
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Nighthawk LTE Mobile Hotspot Router Model MR1100

Power On Your Mobile Router

DescriptionNumber
LCD screen1 Power button2 LED3
To power on your mobile router:
1. Press the Power button on your mobile router.
The LED lights blue.
2. To view the WiFi name and password, press and quickly release the Power button to toggle through
the mobile router LCD displays.

Set Up the Mobile Router

If you are at home, we recommend that you use web browser access to set up the mobile router, but you can also use the NETGEAR Mobile app to set up the mobile router.
Get Started
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Nighthawk LTE Mobile Hotspot Router Model MR1100

Use a Web Browser to Set Up the Mobile Router

To set up the mobile router:
1. Connect our computer to the mobile router WiFi network.
To view the mobile router WiFi netw ork name, press the mobile router Po wer button to na vigate through screens until the WiFi network name (SSID) displays.
You can also use a tethered connection to access the mobile router from a computer.
Note
For information about how to do this, see Tethered Connection on page 17.
2. Launch a web browser.
3. Enter http://192.168.1.1.
You are prompted to change the password for the admin user name and to change the WiFi name and WiFi password.
The default password for the admin user name is attadmin.We strongly recommend
Note
that you change this password to a more secure password.
4. Follow the onscreen instructions to set up your mobile router.

Use the Mobile App to Set Up the Mobile Router

To set up the mobile router:
1. Launch the NETGEAR Mobile app.
The app prompts you to change the password for the admin user name and to change the WiFi name and WiFi password.
The default password for the admin user name is attadmin.We strongly recommend
Note
that you change this password to a more secure password.
2. Follow the onscreen instructions to set up your mobile router.
Get Started
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Connect to the Mobile Router

This chapter covers the following topics:
Connect to the Mobile Router Network
Use the NETGEAR Mobile App to Access the Mobile Router
Use a Web Browser to Access the Mobile Router
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Nighthawk LTE Mobile Hotspot Router Model MR1100

Connect to the Mobile Router Network

You can connect your computers and mobile devices to the mobile router WiFi network.Y ou can also connect a computer to the mobile router through a tethered connection using the USB cable that came in the package with the mobile router.
If you set up your computer to use a static IP address, change the settings so that it uses
Note
Dynamic Host Configuration Protocol (DHCP).

WiFi Connection

You can find and select the WiFi network or you can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS). F or information about using WPS, see Use WPS to Connect to the Mobile Router WiFi Network on page 51.
To find and connect to the WiFi network:
1. Make sure that the mobile router is powered on (its LED is lit).
2. Check to make sure that WiFi is enabled on your computer or mobile de vice and search for WiFi networks.
See the following table or the manual for your WiFi-enabled device for further details on searching for WiFi networks.
InstructionsDevice
Windows computer
3. Select the WiFi name that is displayed on your mobile router screen.
4. Enter the WiFi password exactly as shown on the mobile router screen.
The password is case-sensitive. Your computer or mobile device connects to the WiFi network.
Click the Internet Access icon, which is usually found on the bottom right side of your screen.
Go to the WiFi menu and select Network.Mac computer Go to the Settings menu and tap the WiFi icon.Mobile devices
Connect to the Mobile Router
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Nighthawk LTE Mobile Hotspot Router Model MR1100

Tethered Connection

To connect the mobile router to the USB port on your computer:
Attach one end of the USB (type C) cable to the mobile router and plug the other end into the USB port on your computer.
Your computer automatically connects to the mobile router LAN (local area network). The first time you connect this way, your computer might display notifications about detecting a new device.
If you want to use data offloading with a tethered connection, use WiFi offloading
Note
instead of Ethernet offloading.Tethered access is not supported during Ethernet offloading. For more information about offloading, see Offload Your Mobile Internet
Connection on page 30.

Use the NETGEAR Mobile App to Access the Mobile Router

You use the NETGEAR Mobile app to set up the mobile router. After initial setup, you can launch the app again and use it to log in to the mobile router to view or change its settings.
To log in to the mobile router from the NETGEAR Mobile app:
1. On your smartphone, connect to the mobile router’s WiFi network.
2. Launch the NETGEAR Mobile app.
You might be prompted to enter the admin password. During setup, you were prompted to change this password (the default password is attadmin).
Connect to the Mobile Router
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Nighthawk LTE Mobile Hotspot Router Model MR1100
3. If prompted, enter the admin password.
The app displays the following information:
Notifications
Data usage as provided by your carrier
Your cellular and WiFi signals and battery
Current WiFi band (swipeable)
WiFi name and password
Connected devices.
4. Swipe down.
The dashboard displays the icons shown in the following table.
DescriptionIconDescriptionIcon
StorageWiFi
SecurityOffloading
Network MapNumber of connected devices
SettingsMessages
PowerMedia

Use a Web Browser to Access the Mobile Router

When you connect to the network (either with WiFi or with a tethered connection), y ou can use a web browser to access the mobile router to view or change its settings.
Connect to the Mobile Router
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Nighthawk LTE Mobile Hotspot Router Model MR1100
To log in to the mobile router from a web browser:
1. From a computer that is connected to your network, launch a web browser.
2. Enter http://192.168.1.1.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The user name and password are case-sensitive.
Connect to the Mobile Router
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Manage Battery Usage and Charging

This chapter includes the following sections:
Extend Battery Life
Recharge the Battery
Use the Mobile Router to Jump Boost Another Device
Change the LCD Screen Display
Battery Tips
General Battery Safety
Appropriate Batteries and Chargers
Battery Disposal
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Nighthawk LTE Mobile Hotspot Router Model MR1100

Extend Battery Life

The mobile router, b y default, is configured to optimize battery life. If your mobile router is plugged in for an extended period of time, the mobile router automatically reduces charging lev els to help protect battery life .
The following factors affect battery life:
Standby time
Data throughput
Mobile broadband signal strength (the better the signal, the longer the battery life)
WiFi range
Dual-band WiFi (when all of your devices support 5 GHz WiFi, dual-band WiFi allo ws faster downloads
but uses more power)
Usage of a USB storage device
Usage of an SD card
To extend the battery life, use any of the following methods:
Adjust WiFi settings.
Adjust display settings.
Remove the USB storage device.
Remove the SD card.

Recharge the Battery

The battery comes partially charged.You can recharge the battery from a wall socket or from the USB port on your computer. Recharging from a wall socket is faster than recharging from a USB port.
T urn off USB tethering if you only want to charge y our mobile router with your computer . For more inf ormation, see Turn Off USB Tethering on page 40.

Quick Charge the Battery

The mobile router supports Quick Charge 2.0 technology.You can charge the mobile router battery with a Quick Charge–certified power adapter, which charges the battery up to 75 percent faster than regular po wer adapters by increasing the charging power.
The current rating on the Quick Charge–certified power adapter must be greater than 1.5A.
Manage Battery Usage and Charging
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Nighthawk LTE Mobile Hotspot Router Model MR1100

Recharge the Battery From a Wall Socket

To recharge the battery from a wall socket:
1. Attach one end of the micro USB cable to the connector on the right on the mobile router and attach
the other end to the wall charger (included).
2. Plug the wall charger into a wall socket.
The Battery bar on the LCD indicates that the battery is charging.
The battery continues to charge when the mobile router is powered off.Note
If your battery does not charge, check the following:
Is the mobile router hot? If you are in a low-coverage area, are transferring a lot of data, or left the
mobile router in a hot location, the internal temperature of the mobile router can rise above 45°C. In these conditions, the battery cannot be charged due to safety limits with lithium-ion battery technology.
Make sure that the USB cable and the AC wall charger are connected securely and are working
correctly.
If the wall socket is controlled by a switch, make sure that the switch is in the power-on position.
Manage Battery Usage and Charging
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Nighthawk LTE Mobile Hotspot Router Model MR1100

Recharge the Battery From a Computer USB Port

To recharge the battery from the USB port on your computer:
Attach one end of the micro USB cable to the mobile router and plug the other end into the USB port on your computer.
The Battery bar on the LCD indicates that the battery is charging.
The LCD goes into sleep mode after a set time to extend battery life.To wake up the
Note
LCD, press and quickly release the Power button.

Use the USB Type C Cable to Charge Only

You can log in to the mobile router and specify a setting so that the USB type C cable is used only for charging and not to access the mobile router using a web browser.You might want to do this if you are using the Ethernet port and a wall socket is not available to charge the mobile router.
To specify a USB type C cable charge-only setting:
1. From a computer that is connected to your network, launch a web browser.
2. Enter http://192.168.1.1.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The user name and password are case-sensitive. The mobile router dashboard displays.
4. Select Setup > Router Setup.
Manage Battery Usage and Charging
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Nighthawk LTE Mobile Hotspot Router Model MR1100
The Router Setup page displays.
5. In the TETHERING section, select Charge only.
Your settings are saved.When you connect the USB type C cable, the mobile router battery charges, but you cannot use the tethered connection to access the mobile router with a web browser.

Use the Mobile Router to Jump Boost Another Device

If your smartphone or other device is low on or out of battery power, you can give it a boost by connecting it to the mobile router’s USB port A connector.
Figure 4. Jump boost begins automatically once the devices are connected
Manage Battery Usage and Charging
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Nighthawk LTE Mobile Hotspot Router Model MR1100

Change the LCD Screen Display

You can change the brightness and the time-out for the LCD.

Change the LCD Screen Time-Out and Brightness From the NETGEAR Mobile App

To change the LCD screen time-out and brightness:
1. On your smartphone, connect to the mobile router’s WiFi network.
2. Launch the NETGEAR Mobile app.
3. Swipe down.
The dashboard displays.
4.
Tap Settings. The Settings page displays.
5. To change the screen time-out, select the number of minutes for the screen time-out.
6. To change the screen brightness, move the slider.

Change the LCD Screen Time-Out and Brightness From a W eb Browser

To change the screen time-out:
1. From a computer that is connected to your network, launch a web browser.
2. Enter http://192.168.1.1.
A login page displays.
3. Enter the administrator login password.
The password is case-sensitive. The dashboard displays.
4. Select SETTINGS > Advanced Settings > Device.
The Device page displays.
5. To change the screen time-out, select the number of minutes for the screen time-out.
6. To change the screen brightness, move the slider.
7. Click the Apply button.
Your settings are saved.
Manage Battery Usage and Charging
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Nighthawk LTE Mobile Hotspot Router Model MR1100

Battery Tips

The following tips explain best practices for battery usage and care:
Charge batteries in a room-temperature environment, which is generally between 68°F and 79° F (20°C
and 26°C). Charging might be temporarily disabled if the battery temperature exceeds 113°F (60°C). If the battery temperature is hot, but less than 113°F (60°C), the battery charges, but at a slower rate than usual.
If a battery exhibits significantly shorter runtime or discharge capacity compared to when it was new, it
reached the end of its reasonable lifetime. Consider replacing it.
If a battery does not charge or exhibits excessive charging time , it is possible that it reached the end of
its life and might need to be replaced.
All batteries degrade and lose charge capacity over time as a result of use or storage and must e ventually
be replaced.
Batteries are best stored in a cool, dark, dry place. Av oid storage in direct sunlight and in vehicles parked
outdoors.
Batteries might get warm while charging and discharging.This is normal behavior for all batteries.
Use the AC adapter and the USB cable that came with this device.
Use the latest firmware. Check for updates on a regular basis.
Device performance and runtime are affected by workload or usage. Higher workloads or usage can
lead to higher battery temperatures and faster battery power consumption.
Streaming large amounts of data affects the power consumption and reduces the operating time of the
battery.

General Battery Safety

Observe the following guidelines:
Stop using a battery if its case appears damaged, swollen, or compromised. Examples include , b ut are
not limited to, leaking, odors, dents, corrosion, rust, cracks, swelling, melting, and scratches.
Do not expose batteries to fire or other heat generating environments.
Do not place the battery or the device in areas that might get hot. Examples include , but are not limited
to, on or near a space heater, cooking surface, cooking appliance, iron, radiator, or fireplace.
Do not get the battery or the device wet. Even though it might dry and appear to operate normally, the
circuitry can slowly corrode and defeat its safety circuitry.
Do not crush, puncture, deform, or put a high degree of pressure on the battery, which can cause an
internal short circuit, resulting in overheating.
Avoid dropping the battery or the device . Dropping it, especially on a hard surf ace, might cause damage
to the battery and the device. If you suspect damage to the battery or the device, replace it.
When the battery is outside the device, do not allow the battery to come in contact with metal objects,
such as coins, buttons, jewelry, or tools.
Do not disassemble or modify batteries. Do not use a battery for anything other than its intended purpose.
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