Netgear Nighthawk AX12 User manual
User Manual
Nighthawk AX12
12-Stream AX6000 WiFi Router
Model RAX120
NETGEAR, Inc.
350 E. Plumeria DriveMarch 2019
San Jose, CA 95134, USA202-11873-03
Nighthawk AX12 12-Steam AX6000 WiFi Router
Support
Thank you for purchasing this NETGEAR product.
You can visit https://www.netgear.com/support/ to register your product, get help,
access the latest downloads and user manuals, and join our community. We recommend
that you use only official NETGEAR support resources.
Contact your Internet service provider for technical support.
Trademarks
©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Compliance and Conformity
For regulatory compliance information, visit https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
2
Contents
Chapter 1 Hardware Setup
Unpack Your Router...........................................................................10
Top Panel LEDs and Buttons.............................................................11
Rear Panel............................................................................................13
Extend the Antennas..........................................................................14
Router Label........................................................................................15
Position Your Router...........................................................................15
Cable Your Router..............................................................................16
Turn the LEDs On or Off Using the LED On/Off Switch.................17
Chapter 2 Connect to the Network and Access the Router
Connect to the network.....................................................................20
Wired connection..........................................................................20
WiFi connection.............................................................................20
WiFi connection using WPS..........................................................20
Types of logins....................................................................................21
Use a web browser to access the router..........................................21
Automatic Internet Setup..............................................................21
Log In to the Router.......................................................................23
Install and manage your router with the Nighthawk app..............23
Change the language........................................................................24
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard..........................................................26
Manually set up the Internet connection.........................................26
Specify an Internet connection without a login..........................26
Specify an Internet connection that uses a login.......................28
Specify IPv6 Internet connections....................................................29
Requirements for entering IPv6 addresses.................................30
Use Auto Detect for an IPv6 Internet Connection......................30
Set up an IPv6 6to4 tunnel Internet connection.........................31
Set up an IPv6 pass-through Internet connection......................33
Set up an IPv6 fixed Internet connection....................................33
Set up an IPv6 DHCP Internet connection..................................35
Set Up an IPv6 PPPoE Internet Connection................................36
Use Auto Config for an IPv6 Internet Connection.....................38
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Nighthawk AX12 12-Steam AX6000 WiFi Router
Set Up an IPv6 6rd Internet Connection.....................................39
Manage the MTU size.........................................................................41
MTU concepts.................................................................................41
Change the MTU size................................................................42
Chapter 4 Control Access to the Internet
Allow or block access to your network............................................45
Use keywords to block Internet sites...............................................46
Block services from the Internet.......................................................48
Delete keywords from the blocked list............................................49
Prevent blocking on a trusted computer.........................................49
Manage network access control lists...............................................50
Schedule when to block Internet sites and services......................51
Set up security event email notifications.........................................52
Chapter 5 Optimize Performance
Optimize Internet Streaming With QoS...........................................55
Enable Upstream QoS...................................................................55
Add a Custom QoS Rule...............................................................56
Edit a QoS Rule..............................................................................56
Delete a QoS Rule..........................................................................57
Delete All QoS Rules.....................................................................58
Improve Network Connections With Universal Plug-N-Play.........58
Manage Wi-Fi Multimedia Quality of Service..................................60
Enable or Disable Smart Connect....................................................60
Enable or Disable AX WiFi................................................................61
Chapter 6 Manage Network Settings
View or change the WAN settings....................................................64
Set up a default DMZ server..............................................................65
Change the Router’s Device Name..................................................66
Change the LAN TCP/IP settings......................................................66
Specify the IP addresses that the router assigns............................68
Disable the DHCP server feature in the router...............................69
Manage reserved LAN IP addresses................................................70
Reserve an IP address....................................................................70
Edit a reserved IP address............................................................71
Delete a reserved IP address entry..............................................71
Use the WPS Wizard for WiFi connections......................................72
Specify Basic WiFi Settings................................................................73
Change the WiFi Password or the WiFi Security............................74
Change the WiFi Mode......................................................................76
Change the Transmission Power Control........................................77
Set Up a Guest WiFi Network............................................................78
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Nighthawk AX12 12-Steam AX6000 WiFi Router
Control the WiFi radios......................................................................80
Use the WiFi On/Off button..........................................................80
Enable or disable the WiFi radios................................................80
Set up a WiFi schedule.......................................................................81
Specify WPS settings..........................................................................82
Set up the router as a WiFi access point..........................................83
Set Up the Router in Bridge Mode...................................................84
Set up the router in router mode......................................................85
Set up a bridge for a port group or VLAN tag group....................86
Set up a bridge for a port group..................................................86
Set up a bridge for a VLAN tag group........................................87
Set up an IPTV port........................................................................89
Manage custom static routes............................................................90
Set up a static route.......................................................................90
Edit a static route...........................................................................92
Delete a static route.......................................................................92
Enable or disable MU-MIMO............................................................93
Ethernet Port Aggregation................................................................94
Set Up Ethernet Port Aggregation...............................................94
View or Change the Router Ethernet Port Aggregation Mode.95
Chapter 7 Manage Your Router
Update the Router Firmware.............................................................98
Check for New Firmware and Update the Router......................98
Manually Upload Firmware to the Router...................................99
Change the admin Password..........................................................100
Enable admin Password Recovery.................................................100
Recover the admin Password..........................................................101
View Information About the Router and the Internet and WiFi
Settings..............................................................................................102
Display Internet Port Statistics........................................................103
Check the Internet Connection Status...........................................104
View and Manage Logs of Router Activity.....................................105
View Devices Currently on the Network........................................106
Monitor Internet Traffic....................................................................106
Manage the Router Configuration File..........................................108
Back Up Settings..........................................................................108
Erase the Settings........................................................................108
Restore Configuration Settings..................................................109
Remote Access.................................................................................110
Set Up Remote Management.....................................................110
Use Remote Access.....................................................................111
Remotely Access Your Router Using the Nighthawk App...........111
Disable LED Blinking or Turn Off LEDs..........................................112
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Nighthawk AX12 12-Steam AX6000 WiFi Router
Set Your Time Zone..........................................................................112
Change the NTP Server...................................................................113
Specify ReadyDLNA Media Server Settings..................................114
Return the Router to Its Factory Default Settings.........................115
Use the Reset Button...................................................................115
Erase the Settings........................................................................115
Chapter 8 Share USB Storage Devices Attached to the Router
USB Device Requirements..............................................................118
Connect a USB Storage Device to the Router..............................118
Access a Storage Device Connected to the Router From a
Windows-Based Computer.............................................................119
Map a USB Device to a Windows Network Drive.........................119
Access a Storage Device That Is Connected to the Router From a
Mac.....................................................................................................120
Back Up Windows-Based Computers With ReadySHARE Vault..121
Back Up Mac Computers With Time Machine..............................121
Set Up a USB Hard Drive on a Mac............................................122
Prepare to Back Up a Large Amount of Data...........................123
Use Time Machine to Back Up Onto a USB Hard Disk............123
Enable FTP Access Within Your Network......................................124
View or Change Network Folders on a Storage Device..............125
Add a Network Folder on a USB Storage Device.........................126
Edit a Network Folder on a USB Storage Device.........................127
Safely Remove a USB Storage Device...........................................128
Chapter 9 Use Dynamic DNS to Access USB Storage Devices
Through the Internet
Set Up and Manage Dynamic DNS................................................130
Set Up FTP Access Through the Internet......................................130
Your Personal FTP Server................................................................131
Set Up Your Personal FTP Server...............................................131
Set Up a New Dynamic DNS Account.......................................132
Specify a DNS Account That You Already Created.................132
Change the Dynamic DNS Settings...........................................133
Access USB Storage Devices Through the Internet.....................135
Remotely Access a USB Device Using ReadyCLOUD..................135
Create a ReadyCLOUD Account................................................135
Register Your Router With ReadyCLOUD.................................136
Chapter 10 Use VPN to Access Your Network
Set Up a VPN Connection...............................................................139
Specify VPN Service in the Router..................................................139
Install OpenVPN Software...............................................................140
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Nighthawk AX12 12-Steam AX6000 WiFi Router
Install OpenVPN Software on Your Windows Computer.......140
Install OpenVPN Software on Your Mac Computer................143
Install OpenVPN Software on an iOS Device...........................144
Install OpenVPN Software on an Android Device...................144
Use a VPN Tunnel on Your Windows Computer..........................145
Use VPN to Access the Router’s USB Device and Media............147
Use VPN to Access Your Internet Service at Home......................147
Set Up VPN Client Internet Access in the Router.....................148
Block VPN Client Internet Access in the Router.......................148
Use a VPN Tunnel to Access Your Internet Service at Home..149
Chapter 11 Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server..................................152
Set Up Port Forwarding to a Local Server.................................152
Add a Custom Port Forwarding Service...................................153
Edit a Port Forwarding Service...................................................154
Delete a Port Forwarding Entry..................................................155
Application Example: Make a Local Web Server Public.........155
How the Router Implements the Port Forwarding Rule..........156
Port Triggering.................................................................................156
Add a Port Triggering Service....................................................157
Enable Port Triggering................................................................158
Application Example: Port Triggering for Internet Relay Chat port
triggering......................................................................................158
Chapter 12 Troubleshooting
Quick Tips..........................................................................................161
Sequence to Restart Your Network...........................................161
Check Ethernet Cable Connections..........................................161
WiFi Settings.................................................................................161
Network Settings..........................................................................161
Troubleshoot With the LEDs...........................................................162
Standard LED Behavior When the Router Is Powered On......162
Power LED Is Off or Blinking......................................................162
LEDs Never Turn Off....................................................................162
Internet or Ethernet Port LEDs Are Off......................................163
WiFi LED Is Off.............................................................................163
You Cannot Log In to the Router....................................................163
You Cannot Access the Internet.....................................................164
Troubleshoot Internet Browsing.....................................................165
Changes Are Not Saved..................................................................166
Troubleshoot WiFi Connectivity.....................................................166
Troubleshoot Your Network Using the Ping Utility......................167
Test the LAN Path to Your Router..............................................167
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Nighthawk AX12 12-Steam AX6000 WiFi Router
Test the Path From a Windows-Based Computer to a Remote
Device............................................................................................168
Chapter 13 Supplemental Information
Factory Settings................................................................................171
Technical Specifications..................................................................172
8
1
Hardware Setup
This chapter contains the following sections:
• Unpack Your Router
• Top Panel LEDs and Buttons
• Rear Panel
• Extend the Antennas
• Router Label
• Position Your Router
• Cable Your Router
• Turn the LEDs On or Off Using the LED On/Off Switch
For more information about the topics covered in this manual, visit the support website
at netgear.com/support.
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Nighthawk AX12 12-Steam AX6000 WiFi Router
Unpack Your Router
Your package contains the router, the power adapter, and an Ethernet cable.
Figure 1. Package contents
User Manual10Hardware Setup
Nighthawk AX12 12-Steam AX6000 WiFi Router
Top Panel LEDs and Buttons
The status LEDs and two buttons are located on the top panel of the router.
Figure 2. Top view
Table 1. LED descriptions
Power LED
Internet LED
DescriptionLED and Button
Solid white. The router is ready.
Blinking white. The router is not ready, firmware is upgrading, or the Reset
button was pressed.
Off. Power is not supplied to the router.
Solid white. The Internet connection is ready.
Blinking white. The port is sending or receiving traffic.
Off. No Ethernet cable is connected between the router and the modem.
User Manual11Hardware Setup
Nighthawk AX12 12-Steam AX6000 WiFi Router
Table 1. LED descriptions (Continued)
DescriptionLED and Button
2.4 GHz WiFi LED
5 GHz WiFi LED
USB port 1 LED
USB port 2 LED
Mulit-Gig Ethernetport LED
Solid white. The 2.4 GHz WiFi radio is operating.
Blinking white. The router is sending or receiving WiFi traffic.
Off. The 2.4 GHz WiFi radio is off.
Solid white. The 5 GHz WiFi radio is operating.
Blinking white. The router is sending or receiving WiFi traffic.
Off. The 5 GHz WiFi radio is off.
Solid white. A USB device is connected and is ready.
Blinking white. A USB device is plugged in and is trying to connect, or a file is
transferring to or from the USB device .
Off. No USB device is connected, or someone clicked the Safely Remove
Hardware button and it is now safe to remove the attached USB device.
Solid white. A USB device is connected and is ready.
Blinking white. A USB device is plugged in and is trying to connect, or a file is
transferring to or from the USB device .
Off. No USB device is connected, or someone clicked the Safely Remove
Hardware button and it is now safe to remove the attached USB device.
Solid green. A 5 Gbps or 2.5 Gbps connection is established.
Blinking green. The port is sending or receiving traffic at 5 Gbps or 2.5 Gbps.
Solid white. A 1 Gbps connection is established.
Blinking white. The port is sending or receiving traffic at 1 Gbps.
Solid amber. A 100 Mbps connection is established.
Blinking amber. The port is sending or receiving traffic at 100 Mbps.
.
Ethernet LEDs for ports 1–4
The LED color indicates the speed: white for Gigabit Ethernet connections and
amber for 100 Mbps or 10 Mbps Ethernet connections.
Solid white. The router detected a 1 Gbps link with a powered-on device.
Blinking white. The port is sending or receiving traffic at 1 Gbps.
Solid amber. The router detected a 100 Mbps or 10 Mbps link with a powered-on
device.
Blinking amber. The port is sending or receiving traffic at 100 Mbps or 10 Mbps.
Off. No device is connected to this Ethernet port.
User Manual12Hardware Setup
Nighthawk AX12 12-Steam AX6000 WiFi Router
Table 1. LED descriptions (Continued)
DescriptionLED and Button
WPS LED
WiFi LED
Pressing the WPS button lets your WPS-enabled device join your router's WiFi
network without typing the WiFi password. The WPS LED blinks white during
the WPS process and then lights solid white when the WPS-enabled device
connects to your router's WiFi network.
Pressing the WiFi button for two seconds turns the 2.4 Ghz and 5 GHz WiFi LEDs
and WiFi radios on and off.
If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned
off and you cannot use WiFi to connect to the router.
Note: If the LED On/Off switch on the rear panel is moved to the Off position, all the
LEDs except the Power LED are turned off.
Rear Panel
The following figure shows the rear panel connectors and buttons.
Figure 3. Rear panel
User Manual13Hardware Setup
Nighthawk AX12 12-Steam AX6000 WiFi Router
Viewed from left to right, the rear panel contains the following components:
LED On/Off switch. If this switch is in the Off position, the router’s LEDs, including
•
the LEDs on the four active antennas, but not the Power LED, are turned off.
Ethernet ports. Four Gigabit Ethernet RJ-45 LAN ports. Use these ports to connect
•
the router to LAN devices.
Use Ethernet ports 1 and 2 to cable a device that supports Ethernet port aggregation
to the router. Ethernet ports 3 and 4 are nonaggregate Ethernet ports.
Internet port. One Gigabit Ethernet RJ-45 WAN port to connect the router to an
•
Internet modem such as a cable modem or DLS modem.
Multi-Gig Ethernet port. Use a Cat 5 Ethernet cable to connect a device, such as a
•
Multi-Gigabit Ethernet Switch that supports Gigabit Ethernet.
Reset button. Pressing the Reset button resets the router.
•
If the Reset button is pressed for at least 10 seconds and the Power LED blinks white,
the router returns to its factory settings. For information about the factory settings,
see Factory Settings on page 171.
Power On/Off button. Press the Power On/Off button to provide power to the
•
router.
DC power connector. Connect the power adapter that came in the product package
•
to the DC power connector.
Extend the Antennas
Before you install your router, extend the antennas as shown in the following figure.
Figure 4. Position the antennas
User Manual14Hardware Setup
WiGig
Nighthawk AX12 12-Steam AX6000 WiFi Router
Router Label
The router label shows the login information, WiFi Network Name (SSID), network key
(password), serial number, and MAC address.
Figure 5. Router label
Position Your Router
The router lets you access your network anywhere within the operating range of your
WiFi network. However, the operating distance or range of your WiFi connection can
vary significantly depending on the physical placement of your router.
In addition, position your router according to the following guidelines:
Place your router near the center of the area where your computers and other devices
•
operate, and within line of sight to your WiFi devices.
Make sure that the router is within reach of an AC power outlet and near Ethernet
•
cables for wired computers.
Place the router in an elevated location, minimizing the number walls and ceilings
•
between the router and your other devices.
Place the router away from electrical devices such as these:
•
-
Ceiling fans
- Home security systems
- Microwaves
- Computers
-
Base of a cordless phone
- 2.4 GHz cordless phone
- 5 GHz cordless phone
User Manual15Hardware Setup
Nighthawk AX12 12-Steam AX6000 WiFi Router
Place the router away from large metal surfaces, large glass surfaces, insulated walls,
•
and items such as these:
- Solid metal door
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
The following factors might limit the range of your WiFi:
The thickness and number of walls the WiFi signal passes through.
•
Other WiFi access points in and around your home might affect your router’s signal.
•
WiFi access points are routers, repeaters, WiFi range extenders, and any other device
that emits a WiFi signal for network access.
Cable Your Router
Power on your router and connect it to a modem.
Figure 6. Cable your router
User Manual16Hardware Setup
Nighthawk AX12 12-Steam AX6000 WiFi Router
To cable your router:
1.
Unplug your modem, remove and reinsert the backup battery if it uses one, and
then plug the modem back in.
2. Use the Ethernet cable to connect the modem to the yellow Internet port on the
router.
Note: If your Internet connection does not require a modem, connect your main
Ethernet cable to the yellow Internet port on the router.
3. Connect the power adapter to your router and plug the power adapter into an outlet.
4.
Press the Power On/Off button on the rear panel of the router.
The router’s Power LED lights solid white when the router is ready.
Turn the LEDs On or Off Using the LED On/Off Switch
You can turn off the router LEDs using the LED On/Off switch on the rear panel of the
router. The Power LED stays lit even if the LED On/Off switch is in the Off position.
Note: You can also log in to the router to disable or enable LED blinking or turn off the
LEDs (see Disable LED Blinking or Turn Off LEDs on page 112).
User Manual17Hardware Setup
Nighthawk AX12 12-Steam AX6000 WiFi Router
To turn the LEDs on or off using the LED On/Off switch:
Move the LED On/Off switch on the rear panel to the On or Off position.
User Manual18Hardware Setup
2
Connect to the Network and Access the Router
You can connect to the router’s WiFi networks or use a wired Ethernet connection. This
chapter explains the ways you can connect and how to access the router and log in.
The chapter contains the following sections:
• Connect to the network
• Types of logins
• Use a web browser to access the router
• Install and manage your router with the Nighthawk app
• Change the language
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Nighthawk AX12 12-Steam AX6000 WiFi Router
Connect to the network
You can connect to the router’s network through a wired or WiFi connection. If you set
up your computer to use a static IP address, change the settings so that it uses Dynamic
Host Configuration Protocol (DHCP).
Wired connection
You can connect your computer to the router using an Ethernet cable and join the
router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3.
Connect the other end of the Ethernet cable an Ethernet port on the router.
Your computer connects to the local area network (LAN).
WiFi connection
To find and select the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2.
On your computer or WiFi device, find and select the WiFi network.
The WiFi network name is on the router label.
3. Join the WiFi network and enter the WiFi password.
The password is on the router label.
Your device connects to the WiFi network.
WiFi connection using WPS
You can connect your WPS-enabled device to the router’s WiFi network with Wi-Fi
Protected Setup (WPS) or you can find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2.
Check the WPS instructions for your WPS-enabled device.
3. Press the WPS button on the router.
Access the Router
User Manual20Connect to the Network and
Nighthawk AX12 12-Steam AX6000 WiFi Router
4.
Within two minutes, on your WPS-enabled device, press its WPS button or follow
its instructions for WPS connections.
Your WPS-enabled device connects to the WiFi network.
Types of logins
Separate types of logins serve different purposes. It is important that you understand
the difference so that you know which login to use when.
Several types of logins are associated with the router:
ISP login. The login that your ISP gave you logs you in to your Internet service. Your
•
service provider gave you this login information in a letter or some other way. If you
cannot find this login information, contact your service provider.
WiFi network key or password. Your router is preset with a unique WiFi network
•
name (SSID) and password for WiFi access. This information is on the router label.
Router login. This logs you in to the router interface from a web browser as admin.
•
Use a web browser to access the router
When you connect to the network (either with WiFi or with an Ethernet cable), you can
use a web browser to access the router to view or change its settings. When you access
the router, the software automatically checks to see if your router can connect to your
Internet service.
Automatic Internet Setup
You can set up your router automatically, or you can use a web browser to access the
router and set up your router manually. Before you start the setup process, get your ISP
information and make sure that the computers and devices in the network are using
the settings described here.
When your Internet service starts, your Internet service provider (ISP) typically gives you
all the information needed to connect to the Internet. For DSL service, you might need
the following information to set up your router:
The ISP configuration information for your DSL account
•
ISP login name and password
•
Fixed or static IP address setting (special deployment by ISP; this setting is rare)
•
Access the Router
User Manual21Connect to the Network and
Nighthawk AX12 12-Steam AX6000 WiFi Router
If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP login program on your
computer to access the Internet. When you start an Internet application, your router
automatically logs you in.
The NETGEAR installation assistant runs on any device with a web browser. Installation
and basic setup takes about 15 minutes to complete.
To automatically set up your router:
1. Make sure that the router is powered on.
2. Make sure that your computer or mobile device is connected to the router with an
Ethernet cable (wired) or over WiFi with the preset security settings listed on the
label.
Note: If you want to change the router’s WiFi settings, use a wired connection to
avoid being disconnected when the new WiFi settings take effect.
3. Launch a web browser.
The page that displays depends on whether you accessed the router before:
•
The first time you set up the Internet connection for your router, the browser goes
to http://www.routerlogin.net and the Configuring the Internet Connection
page displays.
•
If you already set up the Internet connection, enter http://www.routerlogin.net
in the address field for your browser to start the installation process.
4. Follow the onscreen instructions.
The router connects to the Internet.
5.
If the browser does not display the NETGEAR installation assistant, do the following:
•
Make sure that the computer is connected to one of the LAN Ethernet ports or
over WiFi to the router.
• Make sure that the router is receiving power and that its Power LED is lit.
• Close and reopen the browser or clear the browser cache.
•
Browse to http://www.routerlogin.net.
•
If the computer is set to a static or fixed IP address (this setting is uncommon),
change it to obtain an IP address automatically from the router.
6.
If the router does not connect to the Internet, do the following:
a. Review your settings. Make sure that you selected the correct options and typed
everything correctly.
b.
Contact your ISP to verify that you are using the correct configuration information.
User Manual22Connect to the Network and
Access the Router
Nighthawk AX12 12-Steam AX6000 WiFi Router
c.
Read You Cannot Access the Internet on page 164. If problems persist, register
your NETGEAR product and contact NETGEAR Technical Support.
When the router connects to the Internet, you are prompted to download and install
the free ReadySHARE Vault app.
Log In to the Router
When you first connect to your router and launch a web browser, the browser
automatically displays the router web interface. If you want to view or change settings
for the router later, you can use a browser to log in to the router web interface.
To log in to the router:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
Note: You can also enter http://www.routerlogin.com or http://192.168.1.1.
The procedures in this manual use http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
Install and manage your router with the Nighthawk app
With the Nighthawk app, you can easily install and manage your router. The app
automatically updates the router to the latest firmware, allows you to personalize your
WiFi network, and even helps register your router with NETGEAR.
The Nighthawk app is available for iOS and Android mobile devices.
Access the Router
User Manual23Connect to the Network and
Nighthawk AX12 12-Steam AX6000 WiFi Router
To install your router using the Nighthawk app:
1. To download the app, visit
https://www.netgear.com/home/apps-services/nighthawk-app/.
2.
On your mobile device, tap Settings > Wi-Fi and find and connect to your router’s
WiFi network.
Your router’s WiFi network name (SSID) and network key (password) are on the router
label.
3. Launch the Nighthawk app on your mobile device.
4. Follow the instructions that display on the app to install your router and connect to
the Internet.
Change the language
By default, the language is set to Auto.
To change the language:
1.
Launch a web browser from a computer or WiFi device that is connected to the
network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
In the upper right corner, select a language from the menu.
5.
When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.
Access the Router
User Manual24Connect to the Network and
3
Specify Your Internet Settings
Usually, the quickest way to set up the router to use your Internet connection is to allow
your router to detect the Internet connection when you first access the router with a
web browser. You can also customize or specify your Internet settings.
This chapter contains the following sections:
• Use the Internet Setup Wizard
• Manually set up the Internet connection
• Specify IPv6 Internet connections
• Manage the MTU size
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Nighthawk AX12 12-Steam AX6000 WiFi Router
Use the Internet Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up
your router. The Setup Wizard is not the same as the pages that display the first time
you connect to your router to set it up.
To use the Setup Wizard:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard.
The Setup Wizard page displays.
5. Select the Yes radio button.
If you select the No radio button, you are taken to the Internet Setup page (see
Manually set up the Internet connection on page 26).
6. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to
determine your Internet configuration.
Manually set up the Internet connection
You can view or change the router’s Internet connection settings.
Specify an Internet connection without a login
To specify the Internet connection settings:
1.
Launch a web browser from a computer or mobile device that is connected to
therouter network.
2.
Enter http://www.routerlogin.net.
A login window opens.
User Manual26Specify Your Internet Settings
Nighthawk AX12 12-Steam AX6000 WiFi Router
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. In the Does your Internet connection require a login? section, leave the No radio
button selected.
6.
If your Internet connection requires an account name or host name, click the Edit
button in the Account Name section and enter the account name.
7.
If your Internet connection requires a domain name, type it in the Domain Name (If
Required) field.
For the other sections on this page, the default settings usually work, but you can
change them.
8. Select an Internet IP Address radio button:
•
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
9. Select a Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
10. Select a Router MAC Address radio button:
•
Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
11. Click the Apply button.
Your settings are saved.
User Manual27Specify Your Internet Settings
Nighthawk AX12 12-Steam AX6000 WiFi Router
12. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You Cannot Access
the Internet on page 164.
Specify an Internet connection that uses a login
To view or change the basic Internet setup:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. In the Does your Internet connection require a login? section, select the Yes radio
button.
6. From the Internet Service Provider menu, select the encapsulation method: PPPoE,
L2TP, or PPTP.
7.
In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8.
In the Password field, type the password that you use to log in to your Internet
service.
9.
If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually
Connect.
11.
To change the number of minutes until the Internet login times out, in the Idle
Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.
12. Select an Internet IP Address radio button:
User Manual28Specify Your Internet Settings
Nighthawk AX12 12-Steam AX6000 WiFi Router
•
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
13. Select a Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
14. Select a Router MAC Address radio button:
•
Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
15. Click the Apply button.
Your settings are saved.
16. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You Cannot Access
the Internet on page 164.
Specify IPv6 Internet connections
You can set up an IPv6 Internet connection if the router does not detect it automatically.
To set up an IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
User Manual29Specify Your Internet Settings
Nighthawk AX12 12-Steam AX6000 WiFi Router
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select the IPv6 connection type:
If you are not sure, select Auto Detect so that the router detects the IPv6 type
•
that is in use.
If your Internet connection does not use PPPoe or DHCP, or is not fixed, but is
•
IPv6, select Auto Config.
Your Internet service provider (ISP) can provide this information.
6. Click the Apply button.
Your settings are saved.
Requirements for entering IPv6 addresses
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated
by colons. You can reduce any four-digit group of zeros within an IPv6 address to a
single zero or omit it. The following errors invalidate an IPv6 address:
More than eight groups of hexadecimal quartets
•
More than four hexadecimal characters in a quartet
•
More than two colons in a row
•
Use Auto Detect for an IPv6 Internet Connection
To set up an IPv6 Internet connection through autodetection:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Detect.
The page adjusts.
User Manual30Specify Your Internet Settings
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