N600
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N600 Wireless Dual Band Router WNDR3400v2
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
January 2013
202-10828-04
N600 Wireless Dual Band Router WNDR3400v2
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product
at
https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website. For product updates and web
support, visit
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
http://support.netgear.com.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. ©NETGEAR, Inc. All rights reserved.
2
Contents
Chapter 1 Hardware Setup
Chapter 2 Getting Started with NETGEAR genie
Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Prepare the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Verify the Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . 17
Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . 17
Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
NETGEAR genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Use NETGEAR genie after Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Upgrade Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Router Dashboard (Basic Home Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Add Wireless Devices or Computers to Your Network . . . . . . . . . . . . . . . . 21
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Chapter 3 genie Basic Settings
Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ReadySHARE USB Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Wireless Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Change WPA Security Option and Passphrase . . . . . . . . . . . . . . . . . . . 30
Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . 32
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Chapter 4 genie Advanced Home
Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Use the Router as a DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 5 USB Storage
USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
File-Sharing Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Add or Edit a Network Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
USB Storage Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Specify Approved USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connect to the USB Drive from a Remote Computer. . . . . . . . . . . . . . . . . 57
Access the Router’s USB Drive Remotely Using FTP . . . . . . . . . . . . . . 57
Chapter 6 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Block Services (Port Filtering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 7 Administration
Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Internet Provider (WAN) Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Wireless Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . 70
Guest Network (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . . 71
Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Backup Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
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N600 Wireless Dual Band Router WNDR3400v2
Chapter 8 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Wireless Repeating Function (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Set up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Set up a Repeater Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Port Forwarding and Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . 83
Port Forwarding to Permit External Host Communications . . . . . . . . . . 84
How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . . 85
Set up Port Forwarding to Local Servers . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Editing or Deleting a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . 88
Set up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
USB Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Chapter 9 Troubleshooting
Quick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Troubleshooting with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Power/Test LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Power/Test LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Internet or Ethernet Port LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . 103
Wireless LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
The Push 'N' Connect (WPS) Button Blinks Amber . . . . . . . . . . . . . . . 103
Cannot Log in to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Troubleshooting PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Troubleshooting Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Restore the Factory Settings and Password . . . . . . . . . . . . . . . . . . . . . . 108
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . 108
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
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N600 Wireless Dual Band Router WNDR3400v2
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . 109
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Appendix B Notification of Compliance
Index
6
1. Hardware Setup
Getting to know your router
1
The N600 Wireless Dual Band Router WNDR3400v2 provides you with an easy and secure way
to set up a wireless home network with fast access to the Internet over a high-speed digital
subscriber line (DSL). It is compatible with all major DSL Internet service providers, lets you
block unsafe Internet content and applications, and protects the devices (PCs, gaming consoles,
and so on) that you connect to your home network.
Note: For more information about the topics covered in this manual, visit
the support website at http://support.netgear.com.
If you have not already set up your new router using the installation guide that comes in the box,
this chapter walks you through the hardware setup.
how to set up your Internet connection.
This chapter contains the following sections:
• Unpack Your Router
Chapter 3, genie Basic Settings, explains
• Position Your Router
• Hardware Features
• Cable Your Router
• Verify the Cabling
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N600 Wireless Dual Band Router WNDR3400v2
Ethernet cable
Router stand
(two pieces)
Power adapter
N600 wireless router
Unpack Your Router
Open the box and remove the router, cables, and installation guide.
Your box should contain the following items:
• N600
• Route
• AC power a
• Categ
• In
If any parts are incorrect, missing, or damaged,
Wireless Dual Band Router WNDR3400v2
r stand (two pieces)
dapter (plug varies by region)
ory 5 (Cat 5) Ethernet cable
stallation guide with cabling and router setup instructions
contact your NETGEAR dealer. Keep the
carton and original packing materials, in case you need to return the product for repair.
Position Your Router
The router lets you access your network from virtually anywhere within the operating range of
your wireless network. However, the operating distance or range of your wireless connection
can vary significantly depending on the physical placement of your router. For example, the
thickness and number of walls the wireless signal passes through can limit the range. For
best results, place your router:
• Near
the center of the area where your computers and other devices operate and
preferably within line of sight to your wireless devices.
• So it is accessible to a
• In
• A
n AC power outlet and near Ethernet cables for wired computers.
an elevated location such as a high shelf, keeping the number of walls and ceilings
between the router and your other devices to a minimum.
way from electrical devices that are potential sources of interference, such as ceiling
fans, home security systems, microwaves, PCs, or the base of a cordless phone or 2.4
GHz cordless phone.
Hardware Setup
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N600 Wireless Dual Band Router WNDR3400v2
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
To reduce interference when you use multiple access points, ensure that adjacent access
oints use different radio frequency channels. The recommended channel spacing between
p
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
Prepare the Router
To ensure proper heat dissipation and for router stability, it is important that you connect the
stand and place your router in an upright position.
To prepare your router for installation:
1. Care
fully peel off the protective film covering the top and sides of your router.
Hardware Setup
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N600 Wireless Dual Band Router WNDR3400v2
2. Set up your N600 Wireless Dual Band Router by inserting the tabs of the stand (supplied
with your router) into the slots on the bottom of your router as shown.
3. Place your router in an area suitable for installation (near an AC power outlet and accessible
to the Ethernet cables for your wired computers).
Hardware Setup
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N600 Wireless Dual Band Router WNDR3400v2
USB LED
WPS button
LAN Ports 1-4 LEDs
5 GHz LED
2.4 GHz LED
Internet LED
Power/Test LED
Hardware Features
Before you cable your router, take a moment to become familiar with the label and the front
and back panels. Pay particular attention to the LEDs on the front panel.
Front Panel
The router front panel has the status LEDs and icons shown in the following figure.
Table 1. Front panel LED descriptions
LED Description
USB
• Solid green. The local Ethernet ports have detected wired links with PCs.
linking green. Data is being transmitted or received.
• B
No link is detected on these ports.
• Off.
Hardware Setup
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N600 Wireless Dual Band Router WNDR3400v2
5
GHz
2.4
GHz
Table 1. Front panel LED descriptions (continued)
LED Description
LAN ports
1–4
5 GHz
2.4 GHz
Internet
Power/Test • Solid amber. The unit is starting up after being powered on.
• Solid green. The LAN port has detected a 1,000 Mbps link with an attached device.
• Blinking green. Data is being sent at 1,000 Mbps.
lid amber. The LAN port has detected a 10 Mbps link with an attached device.
• So
inking amber. Data is being sent at 100 Mbps or 10 Mbps.
• Bl
• Off. No
• Solid blue. The wireless radio is operating.
• Bli
• Off. The wireless radio is off.
• Solid blue. The wireless radio is operating.
• Bli
• Off. The wireless radio is off.
• Solid amber. The IP address has not been acquired.
• Solid green. An IP address was received; ready to transmit data.
• Blin
• Off. No
• So
• Bl
• Blinking green. The firmware is corrupt.
• Off. Po
link is detected on this port.
nking blue. Data is being sent or received over the wireless network.
nking blue. Data is being sent or received over the wireless network.
king green. Data is being sent to or received from the Internet.
Ethernet cable is connected between the router and the modem.
lid green. The power is on and the router is ready.
inking amber. A firmware update is in progress.
wer is not supplied to the router.
WPS
• Solid green. Indicates that wireless security is enabled.
• Blin
• Off. No
king green. The router is using WPS to add a wireless device to the network.
WPS connection exists.
Hardware Setup
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N600 Wireless Dual Band Router WNDR3400v2
USB port
Restore Factory Settings button. Press and hold this
button for about 5 seconds to reset the router to its factory
default settings.
WiFi On/Off button
Four local area network (LAN) 10/100 Mbps Ethernet ports
for connecting the router to your local computers.
Internet/Wide Area Network (WAN) Ethernet port for
connecting the router to a cable or DSL modem.
AC power adapter outlet for connecting the power adapter.
Power On/Off button.
Back Panel
The back panel has the connections shown in the following figure.
See Factory Settings on page 110 for information about restoring factory settings.
Hardware Setup
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N600 Wireless Dual Band Router WNDR3400v2
MAC addresses
Serial number
Preset WiFi Password
Default access information
Preset SSID
Label
The label on the bottom of the router shows the WPS PIN, login information, MAC address,
and serial number.
Hardware Setup
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N600 Wireless Dual Band Router WNDR3400v2
2.4
GHz
5
GHz
Cable Your Router
The installation guide that came in the box has a cabling diagram on the first page.
Verify the Cabling
Verify that your router is cabled correctly by checking the router LEDs. Turn on the router by
pressing the On/Off button on the back.
•
•
•
•
Verify that the LAN
an Ethernet cable.
The Power/Test LED is green when the router is turned on.
The LAN ports are green for each Windows computer cabled to the router by an
Ethernet cable.
The Wireless LEDs are on.
The Internet LED is lit. If it is not, make sure that the Ethernet cable is securely
attached to the router Internet port and the modem, and that the modem is powered on.
LEDs (1 through 4) are lit for any computers cabled to the router by
Hardware Setup
15
2. Getting Started with NETGEAR genie
Connecting to the router
2
This chapter explains how to use NETGEAR genie to set up your router after you complete
cabling as described in the installation guide and in the previous chapter in this book.
This chapter contains the following sections:
• Router Setup Preparation
• Types of Logins and Access
• NETGEAR genie Setup
• Use NETGEAR genie after Installation
• Upgrade Router Firmware
• Router Dashboard (Basic Home Screen)
• Add Wireless Devices or Computers to Your Network
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N600 Wireless Dual Band Router WNDR3400v2
Router Setup Preparation
You can set up your router with the NETGEAR genie automatically, or you can use the genie
menus and screens to set up your router manually. However, before you start the setup
process, you need to have your ISP information on hand and make sure the laptops, PCs,
and other devices in the network have the settings described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, you need to change the settings so
that it uses Dynamic Host Configuration Protocol (DHCP).
Gather ISP Information
If you have DSL broadband service, you might need the following information to set up your
router and to check that your Internet configuration is correct. Your Internet service provider
(ISP) should have provided you with all of the information needed to connect to the Internet.
If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP login program on your computer
to access the Internet. When you start an Internet application, your router automatically logs
you in.
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this is rare)
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2
wireless security, which is the wireless security supported by the router. See
Settings on page 27 for information about the router’s preconfigured security settings.
Basic Wireless
Types of Logins and Access
There are two separate types of logins that have different purposes. It is important that you
understand the difference so that you know which login to use when.
• Router login logs you in to the router interface from NETGEAR genie. See Use
NETGEAR genie after Installation on page 19 for details about this login.
• ISP login logs you in to your Internet service. Your service provider provided you with this
login information in a letter or some other way. If you cannot find this login information,
contact your service provider.
Getting Started with NETGEAR genie
17
N600 Wireless Dual Band Router WNDR3400v2
• Wireless network key or password. Your router is preset with a unique wireless
network name (SSID) and password for wireless access. This information is on the label
on the bottom of your router.
NETGEAR genie Setup
NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the
router because it automates many of the steps and verifies that those steps have been
successfully completed. It takes about 15
To use NETGEAR genie to set up your router:
1. Turn on the router by pressing the On/Off button.
2. Make sure that your device is connected with an Ethernet cable to your router.
3. Launch your Internet browser.
• If this is the first time you are setting up the Internet connection for your router, the
browser automatically goes to http://www.routerlogin.net, and the NETGEAR genie
screen displays.
• If you already used the NETGEAR genie, type http://www.routerlogin.net in the
address field for your browser to display the NETGEAR genie screen. See
NETGEAR genie after Installation on page 19.
minutes to complete.
Use
4. Follow the onscreen instructions to complete NETGEAR genie setup. NETGEAR genie
guides you through connecting the router to the Internet.
If the browser cannot display the web page:
• Make sure that the computer is connected to one of the four LAN Ethernet ports, or
wirelessly to the router.
• Make sure that the router is up and running. Its Wireless LEDs should turn on.
• Close and reopen the browser to make sure that the browser does not cache the previous
page.
• Browse to http://routerlogin.net.
• If the computer is set to a static or fixed IP address (this is uncommon), change it to
obtain an IP address automatically from the router.
If the router does not connect to the Internet:
1. Review your settings to be sure that you selected the correct options and typed
everything correctly.
2. Contact your ISP to verify that you have the correct configuration information.
3. Read Chapter 9, Troubleshooting. If problems persist, register your NETGEAR product and
contact NETGEAR technical support.
Getting Started with NETGEAR genie
18
N600 Wireless Dual Band Router WNDR3400v2
admin
********
CAUTION:
Use NETGEAR genie after Installation
When you first set up your router, NETGEAR genie automatically starts when you launch an
Internet browser on a computer that is connected to the router. You can use NETGEAR genie
again if you want to view or change settings for the router.
aunch your browser from a computer or wireless device that is connected to the router.
1. L
2. Ente
r http://www.routerlogin.net or http://www.routerlogin.com.
The login window displays:
3. Enter admin for the router user name and password for the router password, both in
lowercase letters.
Note: The router user name and password are different from the user name
a
nd password for logging in to your Internet connection. See Types of Logins
and Access on p
age 17 for more information.
Upgrade Router Firmware
When you set up your router and are connected to the Internet, the router automatically
checks for you to see if newer firmware is available. If it is, a message is displayed on the top
of the screen. See Upgrade the Router Firmware on p
upgrading firmware.
Click the message when it shows up, and click Ye
firmware. After the upgrade, the router restarts.
Do not try to go online, turn off the router, shut down the computer, or do
anything else to the router until the router finishes restarting and the
Power LED has stopped blinking for several seconds.
age 66 for more information about
s to upgrade the router with the latest
Getting Started with NETGEAR genie
19
N600 Wireless Dual Band Router WNDR3400v2
Language
Help
Dashboard
(Click to
view
details)
Menus
(Click the
Advanced
tab to view
more)
Router Dashboard (Basic Home Screen)
The router Basic Home screen has a dashboard that lets you see the status of your Internet
connection and network at a glance. You can click any of the six sections of the dashboard to
view more detailed information. The left column has the menus, and at the top there is an
Advanced tab that is used to access additional menus and screens.
Figure 1. Router Basic Home screen with dashboard, language, and online help
• Home. This dashboard screen displays when you log in to the router.
• Inte
• Wi
• Att
• Parent
rnet. Set, update, and check the ISP settings of your router.
reless. View or change the wireless settings for your router.
ached Devices. View the devices connected to your network.
al Controls. Download and set up parental controls to prevent objectionable
content from reaching your computers.
• Read
ySHARE. If you connected a USB storage device to the router, then it is displayed
here.
• Guest Network. Set u
p a guest network to allow visitors to use your router’s Internet
connection.
• Adva
nced tab. Set the router up for unique situations such as when remote access by IP
or by domain name from the Internet is needed. See Chapter 8, Advanced Settings.
Using this tab requires a solid understanding of networking concepts.
• Help &
Support. Go to the NETGEAR support site to get information, help, and product
documentation. These links work once you have an Internet connection.
Getting Started with NETGEAR genie
20
N600 Wireless Dual Band Router WNDR3400v2
Add Wireless Devices or Computers to Your Network
Choose either the manual or the WPS method to add wireless devices and other equipment
to your wireless network. See Guest Networks on
guest network.
Manual Method
To connect manually:
page 31 for instructions on how to set up a
1. Open
2. Look for your net
3. Ente
4. Repe
the software that manages your wireless connections on the wireless device
(laptop computer, gaming device, iPhone) that you want to connect to your router. This
software scans for all wireless networks in your area.
work and select it. If you did not change the name of your network during
the setup process, look for the default WiFi network name (SSID) and select it. The default
SSID is on the product label on the bottom of the router.
r the router password and click Connect. The default router passphrase is on the
product label on the bottom of the router.
at steps 1–3 to add other wireless devices.
Wi-Fi Protected Setup (WPS) Method
Wi-Fi Protected Setup (WPS) is a standard for easily adding computers and other devices to
a home network while maintaining security. To use WPS, make sure that all wireless devices
to be connected to the network are Wi-Fi certified and support WPS. During the connection
process, the client gets the security settings from the router so that every device in the
network has the same security settings.
To use WPS to join the wireless network:
If your wireless device supports WPS (Push 'N' Connect), follow these steps:
1. Pre
2. Within 2 minutes, press
ss the WPS button on the router top panel .
the WPS button on your wireless device, or follow the WPS
instructions that came with the device. The device is now connected to your router.
3. Repe
at steps 1–2 to add other WPS wireless devices.
Getting Started with NETGEAR genie
21
3. genie Basic Settings
Your Internet connection and network
3
This chapter explains the features available from the genie Basic Home screen, shown in the
following figure:
This chapter contains the following sections:
• Internet Setup
• Attached Devices
• Parental Controls
• ReadySHARE USB Storage
• Basic Wireless Settings
• Guest Networks
22
N600 Wireless Dual Band Router WNDR3400v2
Scroll to
view more
settings
Internet Setup
The Internet Setup screen is where you view or change ISP information.
1. F
rom the Home screen, select Internet. The following screen displays:
The fields that display in the Internet Setup screen depend on whether your Internet
connection requires a login.
• Ye
• No. Ente
2. Ente
If you have problems with your connection, check the ISP settings.
3. Click App
4. Click T
1 minute, see Chapter 9, Troubleshooting.
s. Select the encapsulation method and enter the login name. If you want to
change the login time-out, enter a new value in minutes.
r the account and domain names, only if needed.
r the settings for the IP address and DNS server. The default settings usually work fine.
ly to save your settings.
est to test your Internet connection. If the NETGEAR website does not display within
Internet Setup Screen Fields
The following descriptions explain all of the possible fields in the Internet Setup screen. Note
that which fields display in this screen depends on whether an ISP login is required.
Does Your ISP Require a Login? Answer either yes or no.
These fields display when no login is required:
• Account Nam
also be called the host name.
e (If required). Enter the account name provided by your ISP. This might
• Domain Nam
e (If required). Enter the domain name provided by your ISP.
genie Basic Settings
23
N600 Wireless Dual Band Router WNDR3400v2
These fields display when your ISP requires a login:
• Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or
L2TP.
• Login. The login name provided by your ISP. This is often an email address.
• Password. The password that you use to log in to your ISP.
• Idle Timeout (In minutes). If you want to change the login timeout, enter a new value in
minutes. This determines how long the router keeps the Internet connection active after
there is no Internet activity from the LAN. Entering a value of 0 (zero) means never log
out.
Internet IP Address.
• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP’s router to which your router
connects.
Domain Name Server (DNS) Address. The DNS server is used to look up site addresses
based on their names.
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP does not automatically transmit DNS
addresses to the router during login, select this option, and enter the IP address of your
ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
Router MAC Address. The Ethernet MAC address used by the router on the Internet port.
Some ISPs register the MAC address of the network interface card in your computer when
your account is first opened. They will then accept traffic only from the MAC address of that
computer. This feature allows your router to use your computer’s MAC address (this is also
called cloning).
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address of the
computer that you are now using. You have to use the one computer that allowed by the
ISP.
• Use This MAC Address. Enter the MAC address that you want to use.
genie Basic Settings
24
N600 Wireless Dual Band Router WNDR3400v2
Attached Devices
You can view all computers or devices that are currently connected to your network here.
From the Basic Home screen, select Attached Devices to display the following screen:
Wired devices are connected to the router with Ethernet cables. Wireless devices have
joined the wireless network.
• # (nu
• IP Address. T
• MAC Address.
• Device Na
You can click Re
mber). The order in which the device joined the network.
he IP address that the router assigned to this device when it joined the
network. This number can change if a device is disconnected and rejoins the network.
The unique MAC address for each device does not change. The MAC
address is typically shown on the product label.
me. If the device name is known, it is shown here.
fresh to update this screen.
genie Basic Settings
25
N600 Wireless Dual Band Router WNDR3400v2
Parental Controls
The first time you select Parental Controls from the Basic Home screen, you are
automatically directed to the Internet, where you can learn more about Live Parental Controls
or download the application. The following screen displays:
ReadySHARE USB Storage
You can view information about a USB storage device that is connected to the router’s USB
port here. From the Basic Home screen, select ReadySHARE to display the USB Storage
(Basic Settings) screen:
genie Basic Settings
26
N600 Wireless Dual Band Router WNDR3400v2
This screen displays the following:
• Network/Device Name. The default is \\readyshare. This is the name used to access the
USB device connected to the router.
• Available Network Folders. The folders on the USB device.
Share Name. If only one device is connected, the default share name is USB_Storage.
You can click the name shown, or you can type it in the address field of your web browser.
If Not Shared is shown, the default share has been deleted and no other share for the
root folder exists. Click the link to change this setting.
Read/Write Access. Shows the permissions and access controls on the network folder:
All – no password (the default) allows all users to access the network folder. The user
name (account name) for All – no password is guest. The password for admin is the
same one that you use to log in to the router. By default, it is password.
Folder Name. Full path used by the network folder.
Volume Name. Volume name from the storage device (either USB drive or HDD).
Total/Free Space. Shows the current utilization of the storage device.
• Edit. Click the Edit button to edit the Available Network Folders settings.
• Safely Remove a USB Device. Click to safely remove the USB device attached to your
router.
You can click Refresh to update this screen.
For more information about USB storage, see Chapter 5, USB Storage.
Basic Wireless Settings
The Wireless Setup screen lets you view or configure the wireless network setup.
The N600 Wireless Dual Band Router comes with preset security. This means that the WiFi
network name (SSID), network key (password), and security option (encryption protocol) are
preset in the factory. You can find the preset SSID and password on the product label.
Note: The preset SSID and password are uniquely generated for every
device to protect and maximize your wireless security.
NETGEAR recommends that you do not change your preset security settings. If you do
decide to change your preset security settings, make a note of the new settings and store it in
a safe place where you can easily find it.
If you use a wireless computer to change the wireless network name (SSID) or other wireless
security settings, you are disconnected when you click Apply. To avoid this problem, use a
computer with a wired connection to access the router.
genie Basic Settings
27
N600 Wireless Dual Band Router WNDR3400v2
Scroll to
view more
settings
Scroll to
view more
settings
To view or change basic wireless settings:
1. On the Basic Home screen, select Wireless to display the Wireless Setup screen.
The screen sections, settings, and procedures are explained in the following sections.
2. Make any changes tha
3. Set up and test your
t are needed, and click Apply to save your settings.
wireless devices and computers to make sure that they can connect
wirelessly. If they do not, check the following:
• Is you
r wireless device or computer connected to your network or another wireless
network in your area? Some wireless devices automatically connect to the first open
network (without wireless security) that they discover.
genie Basic Settings
28
N600 Wireless Dual Band Router WNDR3400v2
• Does your wireless device or computer show up on the Attached Devices screen? If it
does, then it is connected to the network.
• If you are not sure what the network name (SSID) or password is, look on the label on
the bottom of your router.
Wireless Setup Screen Fields
Region. The location where the router is used. Select from the countries in the list. In the
United States, the region is fixed to United States and is not changeable.
Wireless Network
Note: These settings apply separately to the 2.4 GHz b/g/n and 5 GHz a/n
bands.
Enable SSID Broadcast. This setting allows the router to broadcast its SSID so wireless
stations can see this wireless name (SSID) in their scanned network lists. This check box is
selected by default. To turn off the SSID broadcast, clear the Allow Broadcast of Name
(SSID) check box, and click Apply.
Enable Wireless Isolation. If this check box is selected, then wireless clients (computers or
wireless devices) that join the network can use the Internet, but cannot access each other or
access Ethernet devices on the network.
Name (SSID). The SSID is also known as the wireless network name. Enter a 32-character
(maximum) name in this field. This field is case-sensitive. The default SSID is randomly
generated, and NETGEAR strongly recommends that you do not change this.
Channel. This setting is the wireless channel used by the gateway. Enter a value from 1
through 13. For products in the North America market, only channels 1 through 11 can be
operated. Do not change the channel unless you experience interference (shown by lost
connections or slow data transfers). If this happens, experiment with different channels to
see which is the best.
Mode. Up to 130 Mbps is the default and allows 802.11n and 802.11g wireless devices to join
the network. g & b supports up to 54 Mbps. The 300 Mbps setting allows 802.11n devices to
connect at this speed.
Security Options Settings
Note: These settings apply separately to the 2.4 GHz b/g/n and 5 GHz a/n
bands.
genie Basic Settings
29
N600 Wireless Dual Band Router WNDR3400v2
The Security Options section of the Wireless Setup screen lets you change the security
option and passphrase. Note that NETGEAR recommends that you not change the
security option or passphrase, but if you want to change these settings, this section
explains how. Do not disable security.
Change WPA Security Option and Passphrase
Note: These settings apply separately to the 2.4 GHz b/g/n and 5 GHz a/n
bands.
1. Under Security Options, select the WPA option you want.
2. In the Passphrase field that displays when you select a WPA security option, enter the
network key (passphrase) that you want to use. It is a text string from 8 to 63 characters.
genie Basic Settings
30
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