NETGEAR LBR1020 User Manual

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User Manual

Orbi 4GX Router

Model LBR1020

NETGEAR, Inc.

350 E. Plumeria DriveSeptember 2020 San Jose, CA 95134, USA202-12170-01

Orbi 4GX Router Model LBR1020

Support and Community

Visit netgear.com/support to get your questions answered and access the latest downloads.

You can also check out our NETGEAR Community for helpful advice at community.netgear.com.

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/.

(If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.)

For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

Trademarks

Chapter 1 Overview

Orbi router LED behavior..................................................................10

Connect your router to a mobile broadband network..................11

Download the NETGEAR Orbi app..................................................12

Optional: Connect your router to a wired modem........................12

Chapter 2 Connect to Your Network and Access the Router

Connect to the Orbi network............................................................15

WiFi network...................................................................................15

Wired connection..........................................................................15

WiFi connection using WPS..........................................................16

Router label.........................................................................................16

Types of logins....................................................................................16

Use a web browser to access the router..........................................17

Use the automatic Internet setup option....................................17

Change the language........................................................................19

Chapter 3 Manage the Mobile Broadband Connection

Internet connection over mobile broadband.................................21

Orbi features that do not apply to a mobile broadband

connection...........................................................................................21

Use the Setup Wizard to detect the mobile broadband Internet

connection...........................................................................................22

Set up automatic failover...................................................................22

Change the Internet connection mode to wired Internet only or

mobile broadband only.....................................................................23

Change the LTE provider’s access point name..............................24

Change the mobile broadband network mode.............................25

Configure the mobile broadband PDP, authentication method, and

credentials...........................................................................................26

Enter the PIN or PUK..........................................................................27

Change the roaming setting.............................................................28

Chapter 4 Specify the Wired Internet Settings

Use the Setup Wizard.........................................................................31

Orbi 4GX Router Model LBR1020

Manually set up the Internet connection.........................................31

Specify an Internet connection without a login..........................31

Specify an Internet connection that uses a login.......................33

Manage an IPv6 Internet connection...............................................35

Requirements for entering IPv6 addresses.................................35

Specify IPv6 Internet connections................................................35

Use auto detection for an IPv6 Internet connection..................36

Use auto configuration for an IPv6 Internet connection...........37

Set up an IPv6 6to4 tunnel Internet connection.........................39

Set up an IPv6 6rd tunnel Internet connection...........................40

Set up an IPv6 pass-through Internet connection......................42

Set up an IPv6 fixed Internet connection....................................43

Set up an IPv6 DHCP Internet connection..................................44

Set up an IPv6 PPPoE Internet connection..................................46

Change the MTU size.........................................................................48

Chapter 5 Optimize Performance

Check your Internet bandwidth........................................................51

Enable or disable WiFi Multimedia Quality of Service...................51

Improve network connections with Universal Plug and Play........52

Enable or disable implicit beamforming.........................................53

Enable or disable MU-MIMO............................................................54

Enable or disable fast roaming.........................................................55

Chapter 6 Secure Your Network

Change the Modem Password.........................................................57

Manage Port Forwarding for Incoming Traffic................................57

Enable Port Forwarding and Add a Service or Application.....58

Remove a Service or Application for Port Forwarding..............59

Disable Port Forwarding...............................................................60

Manage Port Filtering for Outgoing Traffic.....................................61

Block Specific Services and Applications From Accessing the

Internet and Allow All Other Services and Applications...........62

Allow Specific Services and Applications to Access the Internet

and Block All Other Services and Applications..........................63

View Services and Applications on the Blacklist and Remove a

Service or Application From the List...........................................65

View Services and Applications on the Whitelist and Remove a

Service or Application From the List...........................................66

Disable Port Filtering.....................................................................67

Manage SIM Card Security................................................................68

Enable SIM Card Security..............................................................68

Enter the SIM PIN to Enable the Modem to Connect to the

Internet............................................................................................70

Orbi 4GX Router Model LBR1020

Disable SIM Card Security............................................................71

Personalize the SIM PIN.................................................................73

Unblock the SIM Card With a PUK...............................................74

Chapter 7 Specify Network Settings

Change the function of the WAN/LAN1 port..................................77

View or change WAN settings..........................................................77

Change the LAN TCP/IP settings......................................................79

Manage Dynamic DNS.......................................................................80

Set up a new Dynamic DNS account...........................................81

Specify a DNS account that you already created.......................82

Change the Dynamic DNS settings.............................................83

Set up a default DMZ server..............................................................83

Change the router’s device name....................................................84

Use the router as a DHCP server......................................................85

Disable the DHCP server feature in the router...............................86

Manage reserved LAN IP addresses................................................87

Reserve an IP address....................................................................87

Edit a reserved IP address............................................................88

Delete a reserved IP address entry..............................................88

Manage custom static routes............................................................89

Set up a static route.......................................................................89

Edit a static route...........................................................................90

Delete a static route.......................................................................91

Specify basic WiFi settings................................................................92

Change the WiFi password or security level...................................93

Set up a guest WiFi network.............................................................94

View or change advanced WiFi settings..........................................95

Use the router as a WiFi access point only......................................96

Set up router mode............................................................................97

Set up a bridge for a port group or VLAN tag group....................98

Set up a bridge for a port group..................................................98

Set up a bridge for a VLAN tag group........................................99

Chapter 8 Manage Your Network

Update the firmware on the router................................................102

Check for firmware updates.......................................................102

Manually update the router firmware........................................103

Check for LTE module firmware updates.................................104

Manually update the router LTE module firmware..................105

Change the admin password..........................................................105

Enable admin password reset........................................................106

Reset the admin password..............................................................107

View router status and usage information....................................108

Orbi 4GX Router Model LBR1020

Check the mobile broadband Internet connection status..........108

Check the wired Internet connection status.................................110

Display Internet port statistics.........................................................111

View and manage logs of router activity.......................................112

View devices connected to the network.......................................113

Edit device information on the Attached Devices page..............114

Monitor Internet traffic.....................................................................115

Set your time zone, adjust for daylight saving time, or change the

NTP server.........................................................................................116

Manage the router configuration file.............................................117

Back up settings...........................................................................117

Restore configuration settings...................................................118

Erase the current configuration settings...................................118

Manage remote access....................................................................119

Set up remote management......................................................119

Use remote access.......................................................................120

Chapter 9 Use VPN to Access Your Network

Set up a VPN connection.................................................................122

Specify VPN service in the router...................................................122

Install OpenVPN software...............................................................123

Install OpenVPN software on your Windows-based computer.123

Install OpenVPN software on your Mac computer..................126

Install OpenVPN software on an iOS device............................127

Install OpenVPN software on an Android device....................127

Use a VPN tunnel on your Windows-based computer................128

Use VPN to access your Internet service at home........................130

Set up VPN client Internet access in the router........................130

Block VPN client Internet access in the router.........................131

Use a VPN tunnel to access your Internet service at home....131

Chapter 10 Customize Internet Traffic Rules for Ports

Manage port forwarding to a local server.....................................133

Set up port forwarding to a local server...................................133

Add a custom port forwarding service.....................................134

Edit a port forwarding service....................................................135

Delete a port forwarding entry..................................................136

Application example: Make a local web server public...........136

How the router implements the port forwarding rule.............137

Manage port triggering...................................................................137

Add a port triggering service.....................................................138

Disable port triggering or change the time-out period.........139

Application example: Port triggering for Internet Relay Chat.140

Orbi 4GX Router Model LBR1020

Chapter 11 Set Up and Manage an Optional Orbi Satellite

Orbi AC satellite LED behavior.......................................................142

Place your satellite............................................................................142

Sync an add-on satellite...................................................................142

Manually update satellite firmware................................................144

Generate a new backhaul password..............................................145

View satellite status..........................................................................146

View satellites connected to the network or edit satellite

information........................................................................................146

View satellites connected to the network.................................146

Edit satellite information that displays on the Attached Devices

page..............................................................................................147

Enable or disable daisy-chain topology........................................148

Manage the Orbi Outdoor Satellite LED lighting........................149

Enable the Sync button...............................................................149

Turn the satellite LED lighting on or off....................................150

Set LED lighting brightness........................................................151

Schedule when to turn on LED lighting....................................151

Chapter 12 Troubleshooting

Quick tips...........................................................................................154

Quick tips for mobile broadband troubleshooting.................154

Check the signal strength of the mobile broadband

connection....................................................................................154

Sequence to restart your wired network..................................155

WiFi settings.................................................................................155

Network settings..........................................................................155

Troubleshoot the mobile broadband Internet connection.........155

The router and satellite do not sync..............................................156

You cannot access the Internet.......................................................158

You cannot log in to the router.......................................................159

Troubleshoot Internet browsing.....................................................159

Troubleshoot PPPoE........................................................................160

Troubleshoot WiFi connectivity......................................................161

Troubleshoot your network using the ping utility........................161

Test the LAN path to your router...............................................161

Test the path from your computer to a remote device...........162

Chapter 13 Supplemental Information

Factory settings for Orbi router model LBR1020.........................165

Factory Settings for Orbi Satellite Model RBS10..........................166

Technical specifications for Orbi router model LBR1020...........168

Orbi 4GX Router Model LBR1020

Technical Specifications for Orbi Satellite Model RBS10............170

Overview

The Orbi™ 4GX Router creates dedicated high-speed WiFi connections to your Internet service. The Orbi router integrates a cellular modem that can connect to the LTE mobile broadband network of your LTE provider. The Orbi router can also connect to the Internet through your wired modem or gateway, with automatic failover support from a wired Internet connection to a mobile broadband connection.

The Orbi 4GX Router is compatible with select Orbi AC Satellites to create a mesh WiFi system, supporting seamless 4K streaming and gaming everywhere in your home. The Orbi 4GX Router product box includes an Orbi Satellite (RBS10) device that extends the WiFi signal throughout your home.

This manual describes how to manage your Orbi 4GX Router from the Orbi router web interface. If you install an optional satellite, you can manage your Orbi satellite from the Orbi router web interface.

Note: For more information on the Orbi satellite (RBS10), see the RBS10 support page at netgear.com/support/product/RBS10#docs.

This chapter contains the following sections:

• Orbi router LED behavior

• Connect your router to a mobile broadband network

• Download the NETGEAR Orbi app

• Optional: Connect your router to a wired modem

For more information about the topics covered in this manual, visit the support website at netgear.com/support/.

Note: The router requires a nano SIM card to connect to mobile broadband. Get a nano SIM card from your LTE provider.

Note: This manual might refer to the Orbi router as the router.

Orbi 4GX Router Model LBR1020

Orbi router LED behavior

The Orbi router has a Power LED on the back and aRing LED on the top. For information about the precise locations of the LEDs, see the installation guide, which you can download by visiting netgear.com/support/download.

The following table describes the LED behavior.

Table 1. Power LED behavior for Orbi router

DescriptionLED color

Router is booting or Sync (WPS) button has been pushed.Pulsing white

Internet connection is established.Solid blue

Unable to connect to internet.Solid amber

pulse

The router’s firmware is corrupted.Pulsing red

85% to 99% of data used.White and orange

100%+ of data used.White red pulse

Power is not suppliedOff

User Manual10Overview

Orbi 4GX Router Model LBR1020

Connect your router to a mobile broadband network

You can use the mobile broadband connection as either:

Your only Internet connection.

•

Your backup Internet connection if your primary Internet connection is offline. This

• requires a wired modem such as a DSL, cable, or fiber-optic modem to provide your primary Internet connection.

Note: The router requires a nano SIM card to connect to mobile broadband. Get a nano SIM card from your LTE provider.

To connect your router to your LTE provider’s mobile broadband network:

Make sure that the router is powered off before inserting the nano SIM card.

Insert the nano SIM card into the nano SIM slot on the back of the router.

Note: The router does not support SIM hot-swapping. If you want to change the nano SIM card, power off the router before changing the nano SIM card.

3. Connect the power adapter to your router and plug the power adapter into an outlet. The Power LED lights.

Wait for the router’s ring LED to light white. Your router tries to connect to the mobile broadband network automatically. This

process might take up to 10 minutes. If the router cannot connect, you might need to enter your SIM card’s Personal

Identification Number (PIN), manually set your LTE provider’s Access Point Name (APN), or do both.

If the router cannot connect to the mobile broadband network, access the router web interface (see Connect to Your Network and Access the Router on page ?) and do one or both of the following:

Enter your SIM card’s PIN in the Orbi router web interface (see Enter the PIN or

•

PUK on page ?). If you do not know the PIN, contact your LTE provider.

Ask your LTE provider for the required APN, and enter the APN in the Orbi router

•

web interface (see Change the LTE provider’s access point name on page ?).

User Manual11Overview

Orbi 4GX Router Model LBR1020

Download the NETGEAR Orbi app

You can use the NETGEAR Orbi app to set up and access your Orbi network.

To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow the prompts.

For more information about the Orbi app, visit netgear.com/home/apps-services/orbi-app.

Optional: Connect your router to a wired modem

You can connect your router to a DSL, cable, or fiber-optic modem so that the router uses your wired modem’s Internet connection. If the wired modem’s Internet connection goes down, the router can use the mobile broadband Internet connection through the nano SIM card that you installed. If you configure automatic failover (see Set up automatic failover on page ?), the router automatically starts using the mobile broadband Internet connection if the wired modem’s Internet connection goes down.

IMPORTANT: After you connect your router to a wired modem, access the router web interface and configure the router’s WAN/LAN1 port to function as a WAN port. For more information, see Change the function of the WAN/LAN1 port on page ?.

To connect your router to a wired modem:

Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.

If your modem uses a battery backup, remove the battery.

2. Plug in and turn on your modem.

User Manual12Overview

Orbi 4GX Router Model LBR1020

If your modem uses a battery backup, put the battery back in.

Connect your modem to the WAN/LAN1 port of your router with the Ethernet cable that came with your router.

4. Connect the power adapter to your router and plug the power adapter into an outlet. The Power LED lights.

You can now access the router web interface (see Connect to Your Network and Access the Router on page ?) and configure the router’s WAN/LAN1 port to function as a WAN port (see Change the function of the WAN/LAN1 port on page ?).

User Manual13Overview

Connect to Your Network and Access the Router

This chapter contains the following sections:

• Connect to the Orbi network

• Router label

• Types of logins

• Use a web browser to access the router

• Change the language

Orbi 4GX Router Model LBR1020

Connect to the Orbi network

You can connect to the Orbi network through a WiFi or wired connection.

In the unlikely situation that you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

WiFi network

If you’re installing your Orbi router for the first time, you can connect to the router’s WiFi network by scanning the QR code on your router with the camera app on your mobile device. To scan the QR code with your camera app, your mobile device must have iOS version 11 or later or Android version 10 or later.

You can also manually find and select the Orbi router’s WiFi network from your WiFi-enabled computer or mobile device.

To find, select, and join the WiFi Orbi WiFi network:

1. Make sure that the router is receiving power (its Power LED is lit).

On your WiFi-enabled computer or mobile device, find and select the WiFi network. The WiFi network name is on the router label.

Note: If you bought a satellite, the default WiFi network name for the satellite is different from the default WiFi network name for the router.

3. Join the WiFi network and enter the WiFi password. The password is on the router label.

Your WiFi-enabled computer or mobile device connects to the WiFi network.

Wired connection

You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). The computer must have an Ethernet port.

To connect your computer to the router with an Ethernet cable:

1. Make sure that the router is receiving power (its Power LED is lit).

2. Connect an Ethernet cable to an Ethernet port on your computer.

Connect the other end of the Ethernet cable to one of the router’s Ethernet ports. Your computer connects to the local area network (LAN). A message might display

on your computer screen to notify you that an Ethernet cable is connected.

User Manual15Connect to Your Network and

Access the Router

Orbi 4GX Router Model LBR1020

WiFi connection using WPS

You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.

To use WPS to connect to the WiFi network:

1. Make sure that the router is receiving power (its Power LED is lit).

Check the WPS instructions for your computer or WiFi device.

3. Press the Sync button on the router.

4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow its instructions for WPS connections.

Your computer or mobile device connects to the WiFi network.

Router label

The router label shows the login information, the WiFi network name and password, the router’s MAC address, and the router’s serial number.

Types of logins

Separate types of logins serve different purposes. It is important that you understand the differences so that you know which login to use when.

Types of logins:

Mobile broadband service login. The login information that your LTE provider

• gave you logs you in to your mobile broadband network Internet service. Your LTE

provider gave you this login information in an email, a letter, or in some other way. If you cannot find this login information, contact your LTE provider.

Wired Internet service login. The login that your Internet service provider (ISP)

• gave you logs you in to your wired Internet service. Your service provider gave you

this login information in an email, a letter, or in some other way. If you cannot find this login information, contact your service provider.

WiFi network key or password. Your router is preset with a WiFi network name

• (SSID) and password for WiFi client access. This information is on the router label.

Orbi app login. Your NETGEAR account credentials that log you in to the Orbi app.

•

Router login. The password that logs you in to the router web interface from a web

• browser as admin.

User Manual16Connect to Your Network and

Access the Router

Orbi 4GX Router Model LBR1020

Use a web browser to access the router

When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.

Use the automatic Internet setup option

Whether you use a mobile broadband connection or a wired Internet connection, you can set up your router automatically. You can also use a web browser to access the router and set up your router manually.

Before you start the setup process, get your LTE provider information, or if you use a wired Internet connection, your ISP information. Make sure that the computers and devices in the network use the settings described here.

When your Internet service starts, your LTE provider or wired Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For wired DSL service, you might need the following information to set up your router:

The ISP configuration information for your DSL account

•

ISP login name and password

•

Fixed or static IP address settings (special deployment by ISP; this setting is rare)

•

If you cannot locate this information, ask your DSL provider for the information. When your Internet connection is working, you no longer need to launch an ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.

Installation and basic setup takes about 15 minutes to complete.

To automatically set up your router:

1. Power on your router.

2. Make sure that your WiFi-enabled computer or mobile device is connected to the router over WiFi with the preset security settings listed on the label or with an Ethernet cable.

3. Launch a web browser.

Access the Router

User Manual17Connect to Your Network and

Orbi 4GX Router Model LBR1020

The page that displays depends on whether you accessed the router web interface before:

The first time that you set up the Internet connection for your router, the browser

•

goes to orbilogin.com, and the Orbi login page displays.

If you already set up the Internet connection, enter orbilogin.com in the address

•

field for your browser to start the installation process.

4. Follow the onscreen instructions. The router connects to the Internet.

If the browser does not display the web page, do the following:

Make sure that the computer or mobile device is connected to the router, either

•

over WiFi or to one of the LAN Ethernet ports.

Make sure that the router is receiving power, and that its Power LED is lit.

•

Close and reopen the browser or clear the browser cache.

•

Browse to orbilogin.com.

•

If the computer is set to a static or fixed IP address (this setting is uncommon),

•

change it to obtain an IP address automatically from the router.

If the router does not connect to the Internet, do the following: a. Review your settings.

b. Make sure that you selected the correct options and typed everything correctly.

c. Make sure that the nano SIM card is installed correctly.

Contact your LTE provider or wired Internet provider to verify that your account is active and that you are using the correct configuration information.

e. Read Troubleshoot the mobile broadband Internet connection on page 155 or

You cannot access the Internet on page 158. If problems persist, register your NETGEAR product and contact NETGEAR

technical support.

Log in to the Orbi router web interface

When you log in to the Orbi, the browser displays the router web interface. You can use the router web interface to change the router or satellite settings.

User Manual18Connect to Your Network and

Access the Router

Orbi 4GX Router Model LBR1020

To log in to your Orbi:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Change the language

By default, the language is set as Auto.

To change the language:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

In the upper right corner, select a language from the menu.

When prompted, click the OK button to confirm this change. The page refreshes with the language that you selected.

Access the Router

User Manual19Connect to Your Network and

Manage the Mobile Broadband Connection

Usually, the quickest way to set up the router to use your mobile broadband Internet connection is to allow Orbi to detect the mobile broadband Internet connection when you first access the router with a web browser. You can also customize or manually specify your mobile broadband Internet connection settings.

This chapter contains the following sections:

• Internet connection over mobile broadband

• Orbi features that do not apply to a mobile broadband connection

• Use the Setup Wizard to detect the mobile broadband Internet connection

• Set up automatic failover

• Change the Internet connection mode to wired Internet only or mobile broadband only

• Change the LTE provider’s access point name

• Change the mobile broadband network mode

• Configure the mobile broadband PDP, authentication method, and credentials

• Enter the PIN or PUK

• Change the roaming setting

Orbi 4GX Router Model LBR1020

Internet connection over mobile broadband

By default, when the router powers up with a nano SIM card installed, and if you did not configure mobile broadband as a backup connection only, the router automatically searches for and connects to your LTE provider’s mobile broadband network. This process might take several minutes. For more information, see Connect your router to a mobile broadband network on page ?. The nano SIM card that is installed determines the mobile broadband network to which the router connects.

Note: Even though the router might connect to the mobile broadband network of the same LTE provider each time that you start the router, the type of mobile broadband service (LTE, 4G, or 3G) to which the router connects might differ.

If the router does not automatically connect to the mobile broadband network, the Ring LED lights solid magenta, and you might need to contact your LTE provider to get the Access Point Name (APN) to which the router must connect (see Change the LTE provider’s access point name on page 24).

If you do not want the router to connect automatically to the mobile broadband network, change the default autoconnect option (see Change the Internet connection mode to wired Internet only or mobile broadband only on page 23).

Orbi features that do not apply to a mobile broadband connection

When the router Is using a wired Internet connection, all Orbi features work. Because of mobile broadband limitations, when the router is using a mobile broadband Internet connection, the following Orbi features do not work:

Dynamic DNS

•

Port forwarding

•

VLAN bridge

•

AP mode (that is, the router functions an access point only with its default router

• mode disabled)

The first three features on the list work only if the router’s IP address is a public IP address. However, with a mobile broadband connection, your LTE provider assigns the router a private IP address. The AP mode feature does not work with a mobile broadband connection because the router cannot receive an IP address if its router features are disabled.

User Manual21Manage the Mobile Broadband

Connection

Orbi 4GX Router Model LBR1020

Use the Setup Wizard to detect the mobile broadband Internet connection

You can use the Setup Wizard to detect your mobile broadband Internet connection settings and automatically set up your router.

To use the Setup Wizard to detect the mobile broadband Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup Wizard. The Setup Wizard page displays.

5. Select the Yes radio button.

6. Click the Next button. The Setup Wizard searches your mobile broadband Internet connection to determine

your LTE provider configuration and checks your operation mode.

Set up automatic failover

The router can use a wired Internet connection with automatic failover support so that you can connect the router to an existing DSL, cable, or fiber-optic modem (see Optional: Connect your router to a wired modem on page ?). If the wired Internet connection goes down, the router can automatically and seamlessly switch over to the backup Internet connection over the mobile broadband network for continuous connectivity.

If you change the Internet connection mode to either wired Internet connection only or mobile broadband only (see Change the Internet connection mode to wired Internet only or mobile broadband only on page 23), the router does not provide failover.

Connection

User Manual22Manage the Mobile Broadband

Orbi 4GX Router Model LBR1020

To set up automatic failover:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Internet Setup > Mobile Broadband Settings. The Mobile Broadband Settings page displays.

By default, the Internet connection mode is to always use a mobile broadband Internet connection. That is, the selection from the Internet Connection Mode menu is Always use 3G/4G mobile connection.

5. From the Internet Connection Mode menu, select Use WAN Ethernet with mobile as back up in case of failure.

The router uses a wired Internet connection by default and fails over to mobile broadband only if the wired Internet connection is down.

6. Click the Apply button. Your settings are saved.

Change the Internet connection mode to wired Internet only or mobile broadband only

By default, the Internet connection mode is to always use a mobile broadband Internet connection.

If you set up a wired Internet connection (see Optional: Connect your router to a wired modem on page ?), you can change the Internet connection mode to a wired Internet connection only. After you do so, you can also change it back to a mobile broadband connection only. The router can also support a wired Internet connection with automatic failover to a mobile broadband network (see Set up automatic failover on page 22).

Connection

User Manual23Manage the Mobile Broadband

Orbi 4GX Router Model LBR1020

To change the Internet connection mode to wired Internet only or mobile broadband only:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Internet Setup > Mobile Broadband Settings. The Mobile Broadband Settings page displays.

From the Internet Connection Mode menu, select one of the following:

Always use 3G/4G mobile connection. The router uses the mobile broadband

•

connection only. Even if you connect the router to a wired modem, the router does not use the wired Internet connection. This is the default selection.

Disable 3G/4G connection. The router does not use the mobile broadband

•

connection. If you connect the router to a wired modem, the router uses the wired Internet connection only.

6. Click the Apply button. Your settings are saved.

Change the LTE provider’s access point name

By default, the router detects the LTE provider’s access point name (APN) when it connects to the mobile broadband network. You only need to change your LTE provider’s APN if the router cannot connect to your provider’s mobile broadband. After you contact your provider, enter the APN that your provider gives you.

To change the provider’s APN:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

User Manual24Manage the Mobile Broadband

Connection

Orbi 4GX Router Model LBR1020

A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Internet Setup > Mobile Broadband Settings. The Mobile Broadband Settings page displays.

In the APN field, enter the APN that your provider gave you.

6. Click the Apply button. Your settings are saved.

Your router tries to connect to the mobile broadband network using the new APN. This process might take up to 10 minutes.

Change the mobile broadband network mode

By default, the mobile broadband network mode is automatic, which lets the router connect to either the LTE provider’s 4G or 3G network band. In some situations, you might want to set the network mode to either the 4G or 3G band.

To change the mobile broadband network mode:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Internet Setup > Mobile Broadband Settings. The Mobile Broadband Settings page displays.

From the Network mode menu, select one of the following:

4G. The router uses the 4G band only and does not connect to the 3G band.

•

User Manual25Manage the Mobile Broadband

Connection

Orbi 4GX Router Model LBR1020

3G. The router uses the 3G band only and does not connect to the 4G band.

•

By default, the selection from the menu is Automatic (4G or 3G).

6. Click the Apply button. Your settings are saved.

Configure the mobile broadband PDP, authentication method, and credentials

Whether you need to configure the mobile broadband packet data protocol (PDP), authentication method, and credentials depends on the mobile broadband network requirements of your LTE provider.

IMPORTANT: For these settings, follow the directions of your LTE provider.

To configure the mobile broadband PDP, authentication method, and credentials:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Internet Setup > Mobile Broadband Settings. The Mobile Broadband Settings page displays.

If the LTE provider requires credentials for the router to connect to the mobile broadband network, enter the user name and password:

User Name. The user name that your LTE provider gave you.

•

Password. The password that your LTE provider gave you.

•

If you do not know the user name and password for the mobile broadband connection, contact your LTE provider.

Connection

User Manual26Manage the Mobile Broadband

Orbi 4GX Router Model LBR1020

Note: The user name and password for the mobile broadband connection are not

the same as the user name and password to log in to your router.

If the LTE provider requires a specific PDP for the router to connect to the mobile broadband network, select the PDP from the PDP Type menu:

PDP-IP(IPv4). The mobile broadband network uses IPv4 only.

•

PDP-IPv6. The mobile broadband network uses IPv6 only.

•

PDP-IPv4v6. The mobile broadband network uses either IPv4 or IPv6.

•

If the LTE provider requires a specific authentication method for the router to connect to the mobile broadband network, select the authentication method from the

Authentication Type menu:

Pap. The mobile broadband network uses Password Authentication Protocol

•

(PAP).

Chap. The mobile broadband network uses Challenge Handshake Authentication

•

Protocol (CHAP).

MsChapV2. The mobile broadband network uses Microsoft CHAP version 2

•

(MS-CHAP v2).

By default, the selection from the menu is None.

8. Click the Apply button. Your settings are saved.

Enter the PIN or PUK

Many SIM cards require a Personal Identification Number (PIN). Without the PIN, your router might not be able to connect to the mobile broadband network. If you do not know your PIN, contact your LTE provider.

Note: Be careful entering the SIM PIN multiple times because you can enter only a limited number of incorrect PINs before the SIM card is blocked. The number of allowed attempts depends on the SIM card. If the SIM card is blocked, you must enter the PIN unlock key (PUK). If you do not know your PUK, contact your LTE provider.

To enter the PIN or PUK:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

User Manual27Manage the Mobile Broadband

Connection

Orbi 4GX Router Model LBR1020

A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Internet Setup > Mobile Broadband Settings. The Mobile Broadband Settings page displays.

Do one or both of the following:

PIN. In the PIN Code field, enter the PIN that you received from your LTE provider.

•

PUK. In the UK Code field, enter the PUK that you received from your LTE

•

provider.

6. Click the Apply button. Your settings are saved.

Change the roaming setting

For most situations, the roaming setting does not need to be changed. The default setting is to allow the router to roam. However, if you use the router at different locations, or you use different SIM cards, you might want to change the roaming setting.

To change the roaming setting:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Internet Setup > Mobile Broadband Settings. The Mobile Broadband Settings page displays.

5. Clear or select the Roaming automatically check box.

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Orbi 4GX Router Model LBR1020

By default, the check box is selected and the router can roam. If you clear the check box, the router cannot roam.

6. Click the Apply button. Your settings are saved.

Connection

User Manual29Manage the Mobile Broadband

Specify the Wired Internet Settings

If you connected your router to a wired modem, you must specify the Internet settings. Usually, the quickest way to set up the router to use your wired Internet connection is to allow Orbi to detect the wired Internet connection when you first access the router with a web browser. You can also customize or manually specify your wired Internet settings.

This chapter contains the following sections:

• Use the Setup Wizard

• Manually set up the Internet connection

• Manage an IPv6 Internet connection

• Change the MTU size

Orbi 4GX Router Model LBR1020

Use the Setup Wizard

You can use the Setup Wizard to detect your Internet settings and automatically set up your router.

To use the Setup Wizard:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup Wizard. The Setup Wizard page displays.

5. Select the Yes radio button. If you select No, you are taken to the Internet Setup page (see Manually set up the

Internet connection on page 31).

6. Click the Next button. The Setup Wizard searches your Internet connection for servers and protocols to

determine your ISP configuration and checks your operation mode.

Manually set up the Internet connection

You can view or change the router’s Internet connection settings.

Specify an Internet connection without a login

To specify the Internet connection settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

User Manual31Specify the Wired Internet

Settings

Orbi 4GX Router Model LBR1020

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Internet. The Internet Setup page.

5. Leave the Does your Internet connection require a login No radio button selected.

If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field.

If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.

For the other sections in this page, the default settings usually work, but you can change them.

8. Select an Internet IP Address radio button:

Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your

•

ISP automatically assigns these addresses.

Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP

•

address that your ISP assigned. The gateway is the ISP router to which your router connects.

9. Select a Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

10. Select a Router MAC Address radio button:

Use Default Address. Use the default MAC address.

•

Use Computer MAC Address. The router captures and uses the MAC address

•

of the computer that you are now using. You must use the one computer that the ISP allows.

Use This MAC Address. Enter the MAC address that you want to use.

•

11.

In the Vendor Class Identifier String (option 60) field, enter the enter the vendor class identifier (VCI) string, as indicated by your ISP.

User Manual32Specify the Wired Internet

Settings

Orbi 4GX Router Model LBR1020

If your ISP did not provide you with a VCI string, leave this field blank.

12.

In the Client Identifier String (option 61) field, enter the client identifier (client ID) string, as indicated by your ISP.

If your ISP did not provide you with a client ID string, leave this field blank.

13. Click the Apply button. Your settings are saved.

14. Click the Test button to test your Internet connection.

Specify an Internet connection that uses a login

To view or change the basic Internet setup:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Internet. The Internet Setup page displays.

5. Select the Does your Internet connection require a login Yes radio button. The page adjusts.

6. From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP.

In the Login field, enter the login name your ISP gave you. This login name is often an email address.

In the Password field, type the password that you use to log in to your Internet service.

If your ISP requires a service name, type it in the Service Name (if Required) field.

10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.

User Manual33Specify the Wired Internet

Settings

Orbi 4GX Router Model LBR1020

11.

To change the number of minutes until the Internet login time out, in the Idle Timeout (In minutes) field, type the number of minutes.

This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out.

12. Select an Internet IP Address radio button:

Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your

•

ISP automatically assigns these addresses.

Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP

•

address that your ISP assigned. The gateway is the ISP router to which your router connects.

13. Select a Domain Name Server (DNS) radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

14. Select a Router MAC Address radio button:

Use Default Address. Use the default MAC address.

•

Use Computer MAC Address. The router captures and uses the MAC address

•

of the computer that you are now using. You must use the one computer that the ISP allows.

Use This MAC Address. Enter the MAC address that you want to use.

•

15. Click the Apply button. Your settings are saved.

16. Click the Test button to test your Internet connection.

Settings

User Manual34Specify the Wired Internet

Orbi 4GX Router Model LBR1020

Manage an IPv6 Internet connection

The router supports many different types of IPv6 Internet connections for which you can specify the settings manually.

Requirements for entering IPv6 addresses

IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following errors invalidate an IPv6 address:

More than eight groups of hexadecimal quartets

•

More than four hexadecimal characters in a quartet

•

More than two colons in a row

•

Specify IPv6 Internet connections

You can set up an IPv6 Internet connection if the router does not detect it automatically.

To set up an IPv6 Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select the IPv6 connection type:

If you are not sure, select Auto Detect so that the router detects the IPv6 type

•

that is in use.

•

Settings

If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select Auto Config. Your Internet service provider (ISP) can provide this information.

User Manual35Specify the Wired Internet

For more information about IPv6 Internet connection, see the following sections:

Use auto detection for an IPv6 Internet connection on page 36

•

Use auto configuration for an IPv6 Internet connection on page 37

•

Set up an IPv6 6rd tunnel Internet connection on page 40

•

Set up an IPv6 6to4 tunnel Internet connection on page 39

•

Set up an IPv6 pass-through Internet connection on page 42

•

Set up an IPv6 fixed Internet connection on page 43

•

Set up an IPv6 DHCP Internet connection on page 44

•

Set up an IPv6 PPPoE Internet connection on page 46

•

6. Click the Apply button. Your settings are saved.

Orbi 4GX Router Model LBR1020

Use auto detection for an IPv6 Internet connection

To set up an IPv6 Internet connection through auto detection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select Auto Detect. The page adjusts.

The router automatically detects the information in the following fields:

•

Settings

Connection Type. This field indicates the connection type that is detected.

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

for the router’s WAN (or Internet) interface. The number after the slash (/) is the

User Manual36Specify the Wired Internet

Orbi 4GX Router Model LBR1020

length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

6. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).

(Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

8. Select an IPv6 Filtering radio button:

Secured. In secured mode, which is the default mode, the router inspects both

•

TCP and UDP packets.

Open. In open mode, the router inspects UDP packets only.

•

9. Click the Apply button. Your settings are saved.

Use auto configuration for an IPv6 Internet connection

To set up an IPv6 Internet connection through auto configuration:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

User Manual37Specify the Wired Internet

Settings

Orbi 4GX Router Model LBR1020

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

From the Internet Connection Type menu, select Auto Config. The page adjusts.

The router automatically detects the information in the following fields:

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

(Optional) In the DHCP User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name,

enter it here.

(Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for

the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.

8. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

9. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

10.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

User Manual38Specify the Wired Internet

Settings

Orbi 4GX Router Model LBR1020

If you do not specify an ID here, the router generates one automatically from its MAC address.

11. Select an IPv6 Filtering radio button:

Secured. In secured mode, which is the default mode, the router inspects both

•

TCP and UDP packets.

Open. In open mode, the router inspects UDP packets only.

•

12. Click the Apply button. Your settings are saved.

Set up an IPv6 6to4 tunnel Internet connection

The remote relay router is the router to which your router creates a 6to4 tunnel. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.

To set up an IPv6 Internet connection by using a 6to4 tunnel:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts.

The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

Settings

User Manual39Specify the Wired Internet

Orbi 4GX Router Model LBR1020

6. Select a Remote 6to4 Relay Router radio button:

Auto. Your router uses any remote relay router that is available on the Internet.

•

This is the default setting.

Static IP Address. Enter the static IPv4 address of the remote relay router. Your

•

IPv6 ISP usually provides this address.

7. Select an IPv6 Domain Name Server (DNS Address) radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

8. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

10. Select an IPv6 Filtering radio button:

Secured. In secured mode, which is the default mode, the router inspects both

•

TCP and UDP packets.

Open. In open mode, the router inspects UDP packets only.

•

11. Click the Apply button. Your settings are saved.

Set up an IPv6 6rd tunnel Internet connection

The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s IPv4 network. 6rd uses the service provider’s own IPv6 address prefix. This limits the operational domain of 6rd to the service provider’s network and is under direct control of the service provider. The IPv6 service provided is equivalent to native IPv6. The 6rd

User Manual40Specify the Wired Internet

Settings

Orbi 4GX Router Model LBR1020

mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within the service provider’s network. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd.

With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection:

Auto Detect Mode. In IPv6 Auto Detect mode, when the router receives option 212

• from the DHCPv4 option, auto detect selects the IPv6 as 6rd Tunnel setting. The

router uses the 6rd option information to establish the 6rd connection.

Manual Mode. Select 6rd. If the router receives option 212, the fields are

• automatically completed. Otherwise, you must enter the 6rd settings.

To set up an IPv6 6rd Tunnel Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. In the Internet Connection Type menu, select 6rd. The page adjusts.

The router automatically detects the information in the following sections:

6rd (IPv6 Rapid Development) Configuration. The router detects the service

•

provider’s IPv4 network and attempts to establish an IPv6 6rd Tunnel connection. If the IPv4 network returns 6rd parameters to the router, the page adjusts to display the correct settings in this section.

•

Settings

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

User Manual41Specify the Wired Internet

Orbi 4GX Router Model LBR1020

6. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

7. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

9. Select an IPv6 Filtering radio button:

Secured. In secured mode, which is the default mode, the router inspects both

•

TCP and UDP packets.

Open. In open mode, the router inspects UDP packets only.

•

10. Click the Apply button. Your settings are saved.

Set up an IPv6 pass-through Internet connection

In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.

To set up a pass-through IPv6 Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

Settings

User Manual42Specify the Wired Internet

Orbi 4GX Router Model LBR1020

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select Pass Through. The page adjusts, but no additional fields display.

6. Click the Apply button. Your settings are saved.

Set up an IPv6 fixed Internet connection

To set up a fixed IPv6 Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select Fixed. The page adjusts.

Configure the fixed IPv6 addresses for the WAN connection:

IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router

•

WAN interface.

•

Settings

Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface.

User Manual43Specify the Wired Internet

Orbi 4GX Router Model LBR1020

Primary DNS Server. The primary DNS server that resolves IPv6 domain name

•

records for the router.

Secondary DNS Server. The secondary DNS server that resolves IPv6 domain

•

name records for the router.

Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page. (See Manually set up the Internet connection on page 31.)

7. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network.

In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

9. Select an IPv6 Filtering radio button:

Secured. In secured mode, which is the default mode, the router inspects both

•

TCP and UDP packets.

Open. In open mode, the router inspects UDP packets only.

•

10. Click the Apply button. Your settings are saved.

Set up an IPv6 DHCP Internet connection

To set up an IPv6 Internet connection with a DHCP server:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password.

Settings

User Manual44Specify the Wired Internet

Orbi 4GX Router Model LBR1020

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select DHCP. The page adjusts.

The router automatically detects the information in the following fields:

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

6. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

(Optional) In the User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name,

enter it here.

(Optional) In the Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for

Settings

User Manual45Specify the Wired Internet

Orbi 4GX Router Model LBR1020

9. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).

10.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

11. Select an IPv6 Filtering radio button:

Secured. In secured mode, which is the default mode, the router inspects both

•

TCP and UDP packets.

Open. In open mode, the router inspects UDP packets only.

•

12. Click the Apply button. Your settings are saved.

Set up an IPv6 PPPoE Internet connection

To set up a PPPoE IPv6 Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select PPPoE. The page adjusts.

Settings

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The router automatically detects the information in the following fields:

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

In the Login field, enter the login information for the ISP connection. This is usually the name that you use in your email address. For example, if your main

mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Earthlink and Deutsche Telekom) require that you use your full email address when you log in. If your ISP requires your full email address, type it in this field.

In the Password field, enter the password for the ISP connection.

In the Service Name field, enter a service name. If your ISP did not provide a service name, leave this field blank.

Note: The default setting of the Connection Mode field is Always On to provide a steady IPv6 connection. The router never terminates the connection. If the connection is terminated, for example, when the modem is turned off, the router attempts to reestablish the connection immediately after the PPPoE connection becomes available again.

9. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

10. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).

User Manual47Specify the Wired Internet

Settings

Orbi 4GX Router Model LBR1020

11.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

12. Select an IPv6 Filtering radio button:

Secured. In secured mode, which is the default mode, the router inspects both

•

TCP and UDP packets.

Open. In open mode, the router inspects UDP packets only.

•

13. Click the Apply button. Your settings are saved.

Change the MTU size

The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.

The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs:

You experience problems connecting to your ISP or other Internet service, and the

• technical support of either the ISP or NETGEAR recommends changing the MTU

setting. These web-based applications might require an MTU change:

A secure website that does not open, or displays only part of a web page

- Yahoo email

- MSN portal

You use VPN and experience severe performance problems.

•

You used a program to optimize MTU for performance reasons, and now you are

• experiencing connectivity or performance problems.

Note: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.

User Manual48Specify the Wired Internet

Settings

Orbi 4GX Router Model LBR1020

To change the MTU size:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays.

In the MTU Size field, enter a value from 64 to 1500.

6. Click the Apply button. Your settings are saved.

If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications.

Table 2. Common MTU sizes

ApplicationMTU

1500

The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE

or VPN, and is the default value for NETGEAR routers, adapters, and switches.

Used in PPPoE environments.1492

Maximum size to use for pinging. (Larger packets are fragmented.)1472

Used in some DHCP environments.1468

Settings

Used in PPTP environments or with VPN.1436

Typical value to connect to dial-up ISPs.576

User Manual49Specify the Wired Internet

Optimize Performance

This chapter contains the following sections:

• Check your Internet bandwidth

• Enable or disable WiFi Multimedia Quality of Service

• Improve network connections with Universal Plug and Play

• Enable or disable implicit beamforming

• Enable or disable MU-MIMO

• Enable or disable fast roaming

Orbi 4GX Router Model LBR1020

Check your Internet bandwidth

You can use Ookla Speedtest to detect your Internet bandwidth.

To check your Internet bandwidth using Speedtest:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Speed Test. The Speed Test page displays.

5. Click the Test Speed button. After a short time, your Internet’s download and upload speeds display.

Enable or disable WiFi Multimedia Quality of Service

Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled.

WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled for both it and the client running that application. Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category, which receives a lower priority than voice and video.

To enable or disable WMM QoS:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

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3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays.

5. In the Advanced Wireless Settings (2.4GHz b/g/n) or (5GHz 802.11a/n/ac) section, do one of the following:

To enable WMM, select the Enable WMM (Wi-Fi multimedia) settings check

•

box.

To disable WMM, clear the Enable WMM (Wi-Fi multimedia) settings check

•

box.

6. Click the Apply button. Your settings are saved.

Improve network connections with Universal Plug and Play

Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.

If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance, enable UPnP.

To enable Universal Plug and Play:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

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4. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays.

5. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can

be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding.

6. Type the advertisement period in minutes. The advertisement period specifies how often the router broadcasts its UPnP

information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points receive current device status at the expense of more network traffic. Longer durations can compromise the freshness of the device status but can significantly reduce network traffic.

7. Type the advertisement time to live in hops. The time to live for the advertisement is measured in hops (steps) for each UPnP

packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value.

8. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing

the router and which ports (internal and external) that device opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.

To refresh the information in the UPnP Portmap Table, click the Refresh button.

Enable or disable implicit beamforming

Implicit beamforming allows the router to use information from WiFi clients that support beamforming to improve the WiFi signal.

To enable or disable implicit beamforming:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

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3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays.

To enable or disable implicit beamforming, do one of the following:

To enable implicit beamforming, select the Enable Implicit Beamforming check

•

box.

To disable implicit beamforming, clear the Enable Implicit Beamforming check

•

box.

6. Click the Apply button. Your settings are saved.

Enable or disable MU-MIMO

Multiuser multiple input, multiple output (MU-MIMO) improves performance when multiple MU-MIMO-capable WiFi clients transfer data at the same time. WiFi clients must support MU-MIMO, and they must be connected to a 5 GHz WiFi band.

To enable or disable MU-MIMO:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays.

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To enable or disable daisy-chain topology, do one of the following:

To enable MU-MIMO, select the Enable MU-MIMO check box.

•

To disable MU-MIMO, clear the Enable MU-MIMO check box.

•

6. Click the Apply button. Your settings are saved.

If you connected over WiFi to the network, you are disconnected from the network and must reconnect.

Enable or disable fast roaming

Fast roaming allows your Orbi devices to direct your client devices to the most optimal WiFi band quicker.

To enable or disable fast roaming:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays.

To enable or disable fast roaming, do one of the following:

To enable fast roaming, select the Enable Fast Roaming check box.

•

To disable fast roaming, clear the Enable Fast Roaming check box.

•

6. Click the Apply button. Your settings are saved.

User Manual55Optimize Performance

Secure Your Network

This chapter describes how to make your network more secure.

The chapter contains the following sections:

Change the Modem Password on page 57

•

Manage Port Forwarding for Incoming Traffic on page 57

•

Manage Port Filtering for Outgoing Traffic on page 61

•

Manage SIM Card Security on page 68

•

Orbi 4GX Router Model LBR1020

Change the Modem Password

We recommend that you change the default password that you use to access the modem’s web pages to a more secure password. See the modem label for the default password.

To change the password for the modem’s web pages:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

See the modem label for the default password.

4. Click the Sign In button. The full Dashboard page displays.

5. Select Settings. The page displays the general settings.

In the Homepage section, in the Admin login field, enter a new password. Enter a maximum of 31 characters.

The Submit button displays after you enter a password.

7. Click the Submit button. Your settings are saved.

Write down your new password and store it in a safe place or use a password management application to store your new password.

Manage Port Forwarding for Incoming Traffic

Note: You can enable and manage port forwarding only when the modem functions in Router mode (see Manage Router Mode and Bridge Mode on page ?).

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By default, the modem blocks inbound traffic from the Internet to your computers except for replies to your outbound traffic. To allow remote computers on the Internet to access a computer on your local network, you might need to create exceptions to this rule.

Port forwarding is an advanced feature that affects the behavior of the firewall in the modem. By enabling port forwarding, you can make local computers or servers available to the Internet for different services. Port forwarding is designed for FTP servers, HTTP web servers, and other server-based applications and services. After you set up port forwarding, requests from the Internet are forwarded to the specified server.

Before you start, determine which type of service or application you want to provide and the local IP address of the computer that must provide the service.

The following sections provide information about managing port forwarding for incoming traffic:

Enable Port Forwarding and Add a Service or Application on page 58

•

Remove a Service or Application for Port Forwarding on page 59

•

Disable Port Forwarding on page 60

•

Enable Port Forwarding and Add a Service or Application

Before you add a service or application, first determine which port number and protocol the service or application uses. You can usually find this information by contacting the publisher of the service or application or searching the Internet.

WARNING: Enabling port forwarding creates a security risk. If you do not need port

forwarding, keep it disabled, which is the default setting.

To enable port forwarding and add a service or application for port forwarding:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

See the modem label for the default password.

4. Click the Sign In button. The full Dashboard page displays.

5. Select Settings > Advanced > Port Forwarding.

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The page displays the Port Forwarding radio buttons.

6. Select the Enable radio button. The Port Forwarding table displays.

Add a service or application for port forwarding: a.

In the Label field, enter a name for the service or application.

In the IP field, enter the IP address for the computer that provides the service or runs the application.

In the Port field, enter the port number that is associated with the service or application.

d. From the Protocol menu, select the protocol (TCP or UDP) that is associated

with the service or application.

e. Click the + button.

Your settings are saved and the service or application is added to the Port Forwarding table.

To add another service or application for port forwarding, repeatStep 7.

9. Click the Submit button. The modem resets to activate the new settings. Any devices that are connected to

the modem are disconnected when the modem resets.

Remove a Service or Application for Port Forwarding

You can remove a service or application that you no longer need for port forwarding.

User Manual59Secure Your Network

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To remove a a service or application for port forwarding:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

See the modem label for the default password.

4. Click the Sign In button. The full Dashboard page displays.

5. Select Settings > Advanced > Port Forwarding. The Port Forwarding table displays.

To the right of the service or application that you want to remove from the Port Forwarding table, click the x button.

The service or application is removed from the Port Forwarding table.

Note: To remove a service or application from the Port Forwarding table, you do not need to click the Submit button.

Disable Port Forwarding

You can disable port forwarding. If you do so, the entries in the Port Forwarding table become hidden but are not removed. For information about removing entries, see Remove a Service or Application for Port Forwarding on page 59.

To disable port forwarding:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

See the modem label for the default password.

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4. Click the Sign In button. The full Dashboard page displays.

5. Select Settings > Advanced > Port Forwarding. The Port Forwarding table displays.

6. Select the Disable radio button.

7. Click the Submit button. The modem resets to activate the new settings. Any devices that are connected to

the modem are disconnected when the modem resets.

Manage Port Filtering for Outgoing Traffic

Note: You can enable and manage port filtering only when the modem functions in Router mode (see Manage Router Mode and Bridge Mode on page ?).

As an added security measure, you can specify which services and applications (for example, HTTP, FTP, an email server) can access or are blocked from the Internet.

The following sections provide information about managing port filtering for outgoing traffic:

Block Specific Services and Applications From Accessing the Internet and Allow All

• Other Services and Applications on page 62

Allow Specific Services and Applications to Access the Internet and Block All Other

• Services and Applications on page 63

View Services and Applications on the Blacklist and Remove a Service or Application

• From the List on page 65

View Services and Applications on the Whitelist and Remove a Service or Application

• From the List on page 66

Disable Port Forwarding on page 60

•

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Block Specific Services and Applications From Accessing the Internet and Allow All Other Services and Applications

You can set up a blacklist of services and applications that are blocked from accessing the Internet. All other services and applications are allowed to access the Internet.

Note: The blacklist and whitelist are mutually exclusive. You can enable either one or the other.

IMPORTANT: For you to be able to set up a blacklist, the modem must be connected to the Internet. If the modem is not connected to the Internet, the configuration fails.

To set up a blacklist of applications and services:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

See the modem label for the default password.

4. Click the Sign In button. The full Dashboard page displays.

5. Select Settings > Advanced > Port Filtering. The Port Filtering page displays.

6. From the Port Filtering menu, select Black List.

If this is the first time that you set up the blacklist, the table is empty.

User Manual62Secure Your Network

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7. Add a service or application to the blacklist: a.

In the Label field, enter a name for the service or application.

In the Port field, enter the port number that is associated with the service or application.

c. From the Protocol menu, select the protocol (TCP or UDP) that is associated

with the service or application.

d. Click the + button.

The device is added to the Black List table.

8. To add another service or application to the Black List table, repeatStep 7.

9. Click the Submit button. Your settings are saved. The modem resets to activate the new settings. Any WiFi

devices that are connected to the modem are disconnected when the modem resets.

Any services and applications that are in the blacklist are blocked from accessing the Internet. Any services and applications that are not on the blacklist are allowed to access the Internet.

Allow Specific Services and Applications to Access the Internet and Block All Other Services and Applications

You can set up a whitelist of services and applications that are allowed to access the Internet. All other services and applications are blocked from accessing the Internet.

Note: The blacklist and whitelist are mutually exclusive. You can enable either one or the other.

IMPORTANT: For you to be able to set up a whitelist, the modem must be connected to the Internet. If the modem is not connected to the Internet, the configuration fails.

To set up a whitelist of applications and services:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

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See the modem label for the default password.

4. Click the Sign In button. The full Dashboard page displays.

5. Select Settings > Advanced > Port Filtering. The Port Filtering page displays.

6. From the Port Filtering menu, select White List.

If this is the first time that you set up the whitelist, the table is empty.

7. Add a service or application to the whitelist: a.

In the Label field, enter a name for the service or application.

In the Port field, enter the port number that is associated with the service or application.

c. From the Protocol menu, select the protocol (TCP or UDP) that is associated

with the service or application.

d. Click the + button.

The device is added to the White List table.

8. To add another service or application to the White List table, repeatStep 7.

9. Click the Submit button. Your settings are saved. The modem resets to activate the new settings. Any WiFi

devices that are connected to the modem are disconnected when the modem resets.

Any services and applications that are on the whitelist are allowed to access the Internet. Any services and applications that are not on the whitelist are blocked from accessing the Internet.

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View Services and Applications on the Blacklist and Remove a Service or Application From the List

If you enabled the blacklist, you can view services and applications on the blacklist and remove a service or application from the blacklist.

To view services and applications on the blacklist or remove a service or application from the blacklist:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

See the modem label for the default password.

4. Click the Sign In button. The full Dashboard page displays.

5. Select Settings > Advanced > Port Filtering. The Port Filtering page displays.

6. From the Port Filtering menu, select Black List.

To remove a service or application from the table, to the right of the entry, click the x button.

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Your settings are saved and the modem resets to activate the new settings. Any WiFi devices that are connected to the modem are disconnected when the modem resets. The service or application that you removed from the blacklist is once again allowed to access the Internet.

View Services and Applications on the Whitelist and Remove a Service or Application From the List

If you enabled the whitelist, you can view services and applications on the whitelist and remove a service or application from the whitelist.

To view services and applications on the whitelist or remove a service or application from the whitelist:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

See the modem label for the default password.

4. Click the Sign In button. The full Dashboard page displays.

5. Select Settings > Advanced > Port Filtering. The Port Filtering page displays.

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6. From the Port Filtering menu, select White List.

To remove a service or application from the table, to the right of the entry, click the x button.

Your settings are saved and the modem resets to activate the new settings. Any WiFi devices that are connected to the modem are disconnected when the modem resets. The service or application that you removed from the whitelist is now blocked from accessing the Internet.

Disable Port Filtering

You can disable port filtering. If you do so, the entries on the blacklist and whitelist become hidden but are not removed. For information about removing entries, see View Services and Applications on the Blacklist and Remove a Service or Application From the List on page 65 or View Services and Applications on the Whitelist and Remove a Service or Application From the List on page 66.

To disable port filtering:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

See the modem label for the default password.

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4. Click the Sign In button. The full Dashboard page displays.

5. Select Settings > Advanced > Port Filtering. Depending on the list that you enabled, the page displays either the Black List table

or the White List table.

6. From the Port Filtering menu, select None.

7. Click the Submit button. Your settings are saved and the modem resets to activate the new settings. Any WiFi

devices that are connected to the modem are disconnected when the modem resets. No services or applications are blocked from accessing the Internet.

Manage SIM Card Security

You can create another level of security by establishing a PIN that you must enter before modem can access the mobile broadband connection and before you can make changes to the mobile broadband connection.

Note: If you enable SIM card security, you must enter the SIM PIN each time that you turn on the modem before the modem can access the mobile broadband network.

The following sections provide information about managing SIM card security:

Enable SIM Card Security on page 68

•

Enter the SIM PIN to Enable the Modem to Connect to the Internet on page 70

•

Personalize the SIM PIN on page 73

•

Disable SIM Card Security on page 71

•

Unblock the SIM Card With a PUK on page 74

•

Enable SIM Card Security

Before you can use the PIN to enable SIM card security, you must obtain the default SIM PIN from your mobile broadband service provider. If you do not know your SIM PIN or your SIM card did not come with a PIN, you can try any of the following PINs:

•

0000

1111

1234

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Last four digits of the phone number that is associated with the SIM card

•

WARNING: Be careful entering the SIM PIN multiple times because you can enter

only a limited number of incorrect PINs before the SIM card is blocked. The number of allowed attempts depends on the SIM card. If the SIM card is blocked, you must obtain a PIN unlock key (PUK) from your mobile broadband service provider to unblock the PIN (see Unblock the SIM Card With a PUK on page 74).

To enable SIM card security:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

See the modem label for the default password.

4. Click the Sign In button. The full Dashboard page displays.

5. Select Settings > Mobile > SIM Security. The page displays the SIM security options.

6. Click the Activate button.

In the SIM PIN field, enter the PIN. The Submit button displays after you enter the PIN.

You are allowed only a limited number of attempts to enter the correct PIN. The number of allowed attempts depends on the SIM card. If you run out of available

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attempts, the SIM card is blocked. If the SIM card is blocked, contact your mobile broadband service provider to receive a PIN unlock key (PUK) to unblock the PIN.

8. Click the Submit button. Your settings are saved. Now, when you turn on the modem, you must enter the SIM

PIN before the modem can access the mobile broadband network.

Enter the SIM PIN to Enable the Modem to Connect to the Internet

If you enable SIM card security, you must enter the SIM PIN each time that you turn on the modem before the modem can access the mobile broadband network.

WARNING: Be careful entering the SIM PIN multiple times because you can enter only

a limited number of incorrect PINs before the SIM card is blocked. The number of allowed attempts depends on the SIM card. If the SIM card is blocked, you must obtain a PIN unlock key (PUK) from your mobile broadband service provider to unblock the PIN (see Unblock the SIM Card With a PUK on page 74).

To enter the SIM PIN:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

See the modem label for the default password.

4. Click the Sign In button. The full Dashboard page displays.

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The Alerts section of the Dashboard page displays a message about the SIM card being locked (not blocked) with a link to a pop-up window.

5. Click the Enter PIN link. A pop-up window similar to the following one displays.

In the Enter SIM PIN field, enter the PIN. You are allowed only a limited number of attempts to enter the correct PIN. If you

run out of available attempts, the SIM card is blocked. The number of allowed attempts depends on the SIM card. If the SIM card is blocked, contact your mobile broadband service provider to receive a PIN unlock code (PUK) to unblock the PIN.

The Submit button displays after you enter the PIN.

7. Click the Submit button. The modem can now access the mobile broadband network. However, it might take

several minutes before the modem detects the mobile broadband network.

Disable SIM Card Security

If you no longer need SIM card security, you can disable it.

WARNING: Be careful entering the SIM PIN multiple times because you can enter only

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To disable SIM card security:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

See the modem label for the default password.

4. Click the Sign In button. The full Dashboard page displays.

5. Select Settings > Mobile > SIM Security.

6. Click the Disable button.

In the SIM PIN field, enter the PIN. You are allowed only a limited number of attempts to enter the correct PIN. If you

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8. Click the Submit button. You settings are saved. Now when you turn on the modem, you no longer need to

enter the SIM PIN before the modem can access the mobile broadband network.

Personalize the SIM PIN If SIM security is enabled, you can change the SIM PIN to

a personalized code. This code is not limited to four digits. If SIM security is disabled, you cannot change the SIM PIN.

To personalize SIM card security:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

See the modem label for the default password.

4. Click the Sign In button. The full Dashboard page displays.

5. Select Settings > Mobile > SIM Security.

6. Click the Update SIM PIN link.

In the Current SIM PIN field, enter the old PIN.

In the New SIM PIN field and Verify SIM PIN fields, enter the new PIN.

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9. Click the Submit button.

10. Click the OK button. Your settings are saved. Make sure that you write down your new PIN and store it in

a safe place.

Unblock the SIM Card With a PUK

Before you start the following procedure, contact your mobile service provider to receive a PIN unlock key (PUK) that lets you unblock the SIM card.

WARNING: Be careful entering the PUK multiple times because you can enter only a

limited number of incorrect PUKs. The number of allowed attempts depends on the SIM card. If you run out of available attempts, you might need to contact your mobile broadband service provider again.

To unblock the SIM card with a PUK:

Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client

from a router that is connected to the modem.

In the address field of your browser, enter http://192.168.5.1. The limited Dashboard page displays.

If you did not select the Remember me check box when you logged in previously, enter the modem password in the Sign In field.

See the modem label for the default password.

4. Click the Sign In button. The full Dashboard page displays.

The Alerts section of the Dashboard page displays a message about the SIM card being blocked and a link to a pop-up window.

5. Click the link.

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A pop-up window similar to the following one displays.

In the Enter SIM PUK field, enter the PUK that you obtained from your mobile service provider.

You are allowed a limited number of attempts to enter the correct PUK. The number of attempts depends on the SIM card. If you run out of available attempts, you might need to contact your mobile broadband service provider again.

The Submit button displays after you enter the PUK.

Take one of the following actions:

If your mobile service provider provided you with a new SIM code, enter it in

•

both the Enter New SIM PIN and Verify SIM PIN fields.

If your mobile broadband service provider did not provide you with a SIM code,

•

enter a custom SIM code (you can make up your own code) in both the Enter New SIM PIN field and Verify SIM PIN fields. Make sure that you write down your new PIN and store it in a safe place.

8. Click the Submit button.

9. Click the OK button. The SIM card is unblocked.

If you experience problems unblocking the SIM card, contact your mobile broadband service provider.

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Specify Network Settings

This chapter includes the following sections:

• Change the function of the WAN/LAN1 port

• View or change WAN settings

• Change the LAN TCP/IP settings

• Manage Dynamic DNS

• Set up a default DMZ server

• Change the router’s device name

• Use the router as a DHCP server

• Disable the DHCP server feature in the router

• Manage reserved LAN IP addresses

• Manage custom static routes

• Specify basic WiFi settings

• Change the WiFi password or security level

• Set up a guest WiFi network

• View or change advanced WiFi settings

• Use the router as a WiFi access point only

• Set up router mode

• Set up a bridge for a port group or VLAN tag group

Orbi 4GX Router Model LBR1020

Change the function of the WAN/LAN1 port

By default the WAN/LAN1 port of the router functions as a LAN port. If you connect the port to a wired modem so that you can use a wired Internet connection, you must change the function of the WAN/LAN1 port so that it functions as a WAN port.

To change the function of the WAN/LAN1 port:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

Clear the Enable WAN/LAN1 port as LAN port check box. If you use a wired Internet connection, you must clear the check box so that the

WAN/LAN1 port functions as a WAN port and you can connect the port to your wired modem.

By default, this check box is selected and the port functions as a LAN port. That means that if you use a mobile broadband connection only, you can connect a LAN device to the WAN/LAN1 port.

6. Click the Apply button. Your settings are saved.

View or change WAN settings

You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.

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To view the WAN settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup The WAN Setup page displays.

View or change the following settings:

Disable Port Scan and DoS Protection. DoS protection protects your LAN against

•

denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, and many others. Select this check box only in special circumstances.

Default DMZ Server. This feature is sometimes helpful when you are playing

•

online games or videoconferencing, but it makes the firewall security less effective. See Set up a default DMZ server on page 83.

Respond to Ping on Internet Port. This feature allows your router to be

•

discovered. Use this feature only as a diagnostic tool or if you have a specific reason.

Disable IGMP Proxying. IGMP proxying allows a computer on the local area

•

network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, select this check box to disable it.

MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most

•

Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. Change the MTU only if you are sure that it is necessary for your ISP connection. See Change the MTU size on page 48.

NAT Filtering. Network Address Translation (NAT) determines how the router

•

processes inbound traffic. Secured NAT protects computers on the LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work.

Disable SIP ALG. The application-level gateway (ALG) for the Session Initiation

•

Protocol (SIP) is enabled by default for enhanced address and port translation. However, some types of VoIP and video traffic might not work well when the SIP

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ALG is enabled. For this reason, the router provides the option to disable the SIP ALG.

6. Click the Apply button. Your settings are saved.

Change the LAN TCP/IP settings

The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows:

LAN IP address. 192.168.1.1

•

Subnet mask. 255.255.255.0

•

These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings.

You might want to change these settings if you need a specific IP subnet that one or more devices on the network uses, or if you use competing subnets with the same IP scheme.

To change the LAN TCP/IP settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

In the IP Address field, type the IP address.

In the IP Subnet Mask, type the subnet mask of the router. The IP address and subnet mask identifies which addresses are local to a specific

device and which must be reached through a gateway or router.

7. Change the RIP settings.

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Router Information Protocol (RIP) allows a router to exchange routing information with other routers.

a. Select the RIP direction:

Both. The router broadcasts its routing table periodically and incorporates

• information that it receives.

Out Only. The router broadcasts its routing table periodically.

•

In Only. The router incorporates the RIP information that it receives.

•

b. Select the RIP version:

Disabled. This is the default setting.

•

RIP-1. This format is universally supported. It is adequate for most networks,

• unless you are using an unusual network setup.

RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the

• routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.

8. Click the Apply button.

Your settings are saved.

If you changed the LAN IP address of the router, you are disconnected when this change takes effect.

9. To reconnect, close your browser, relaunch it, and log in to the router.

Manage Dynamic DNS

Note: Dynamic DNS works only if the router’s IP address is a public IP address. However, with a mobile broadband connection, your LTE provider usually assigns the router a private IP address, in which case Dynamic DNS does not function. This limitation does not apply to a wired Internet connection. For more information about Dynamic DNS with a mobile broadband connection, contact your LTE provider.

Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number changes.

To make it easier to connect, you can get a free account with a Dynamic DNS service that lets you use a domain name to access your home network. To use this account, you

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must set up the router to use Dynamic DNS. Then the router notifies the Dynamic DNS service provider whenever its IP address changes. When you access your Dynamic DNS account, the service finds the current IP address of your home network and automatically connects you.

If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet.

Set up a new Dynamic DNS account

To set up Dynamic DNS and register for a free NETGEAR account:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Dynamic DNS.

The Dynamic DNS page displays.

5. Select the Use a Dynamic DNS Service check box.

6. In the Service Provider list, select NETGEAR.

7. Select the No radio button.

In the Host Name field, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL includes the

host name that you specify, and ends with mynetgear.com. For example, specify MyName.mynetgear.com.

In the Email field, type the email address that you want to use for your account.

10.

In the Password (6-32 characters) field, type the password for your account.

11.

To agree to the terms of service and privacy policy, select the check box above the REGISTER button.

12. Click the REGISTER button.

13.

Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service.

14. To check that Dynamic DNS is enabled in the router, click the Show Status button.

A message displays the Dynamic DNS status.

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Specify a DNS account that you already created

If you already own a Dynamic DNS account with NETGEAR, No-IP, or Dyn, you can set up the router to use your account.

To set up Dynamic DNS if you already created an account:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Dynamic DNS.

The Dynamic DNS page displays.

5. Select the Use a Dynamic DNS Service check box.

6. In the Service Provider list, select your provider.

7. Select the Yes radio button. The page adjusts and displays to show the Status, Cancel, and Apply buttons.

In the Host Name field, type the host name (sometimes called the domain name) for your account.

For a No-IP account or Dyn account, in the User Name field, enter the user name for your account.

10.

For a NETGEAR account at No-IP, in the Email field, type the email address for your account.

11.

In the Password (6-32 characters) field, type the password for your DDNS account.

12. Click the Apply button. Your settings are saved.

13.

To verify that your Dynamic DNS service is enabled in the router, click the Show Status button.

A message displays the Dynamic DNS status.

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Change the Dynamic DNS settings

To change your settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays.

5. Change your DDNS account settings as necessary.

6. Click the Apply button. Your settings are saved.

Set up a default DMZ server

The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server.

DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet. If compromised, the DMZ server computer can be used to attack other computers on your network.

The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured in the Port Forwarding/Port Triggering page. Instead of discarding this traffic, you can specify that the router forwards the traffic to one computer on your network. This computer is called the default DMZ server.

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To set up a default DMZ server:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays.

Select the Default DMZ Server check box.

6. Type the IP address.

7. Click the Apply button. Your settings are saved.

Change the router’s device name

The router’s device name is its model number. This device name displays in a file manager when you browse your network.

To change the router’s device name:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Device Name. The Device Name page displays.

In the Device Name field, type a new name.

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6. Click the Apply button. Your settings are saved.

Use the router as a DHCP server

By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.

These addresses must be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, define a range between 192.168.1.2 and 192.168.1.254, although you can save part of the range for devices with fixed addresses.

To use the router as a DHCP server and specify the pool of IP addresses that the router assigns:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

If you previously disabled the DHCP server feature, select the Use Router as DHCP Server check box.

Specify the range of IP addresses that the router assigns: a.

In the Starting IP Address field, enter the lowest number in the range. This IP address must be in the same subnet as the router. The default starting IP address is 192.168.1.2.

In the Ending IP Address field, enter the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router. The default ending IP address is 192.168.1.254.

7. Click the Apply button.

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Your settings are saved.

The router delivers the following parameters to any LAN device that requests DHCP:

An IP address from the range that you defined

•

Subnet mask

•

Gateway IP address (the router’s LAN IP address)

•

DNS server IP address (the router’s LAN IP address)

•

Disable the DHCP server feature in the router

By default, the router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.

You can use another device on your network as the DHCP server, or specify the network settings of all your computers.

To disable the DHCP server feature in the router:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

5. Clear the Use Router as DHCP Server check box.

6. Click the Apply button.

(Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the router.

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Manage reserved LAN IP addresses

When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings.

Reserve an IP address

To reserve an IP address:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

In the Address Reservation section of the page, click the Add button.

In the IP Address field, type the IP address to assign to the computer or server. The page adjusts.

Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.

Type the MAC address of the computer or server.

Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices page and paste it here.

9. Click the Apply button. The reserved address is entered into the table.

The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew.

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Edit a reserved IP address

To edit a reserved address entry:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

5. Select the radio button next to the reserved address.

6. Click the Edit button. The Address Reservation page displays.

7. Change the settings.

8. Click the Apply button. Your settings are saved.

Delete a reserved IP address entry

To delete a reserved address entry:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

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5. Select the radio button next to the reserved address.

6. Click the Delete button. The address is removed.

Manage custom static routes

Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.

As an example of when a static route is needed, consider the following case:

Your main Internet access is through a cable modem to an ISP.

•

Your home network includes an ISDN router for connecting to the company where

• you are employed. This router’s address on your LAN is 192.168.1.100.

Your company’s network address is 134.177.0.0.

•

When you set up your router, two implicit static routes were created. A default route was created with your ISP as the gateway, and a second static route was created to your local network for all 192.168.1.x addresses. With this configuration, if you try to access a device on the 134.177.0.0 network, your router forwards your request to the ISP. The ISP forwards your request to the company where you are employed, and the company firewall is likely to deny the request.

In this case you must define a static route, telling your router to access 134.177.0.0 through the ISDN router at 192.168.1.100. Here is an example:

The Destination IP Address and IP Subnet Mask fields specify that this static route

• applies to all 134.177.x.x addresses.

The Gateway IP Address field specifies that all traffic for these addresses will be

• forwarded to the ISDN router at 192.168.1.100.

The Private check box is selected only as a precautionary security measure in case

• RIP is activated.

Set up a static route

To set up a static route:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

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3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays.

5. Click the Add button. The page adjusts.

In the Route Name field, type a name for this static route (for identification purposes only.)

7. To limit access to the LAN only, select the Private check box. If Private is selected, the static route is not reported in RIP.

Select the Active check box to make this route take effect.

Type the IP address of the final destination.

10.

Type the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255.

11. Type the gateway IP address. This address must be on the same LAN segment as the router.

12.

Type a number from 2 through 15 as the metric value. This value represents the number of routers between your network and the

destination. Usually, a setting of 2 or 3 works.

13. Click the Apply button. The static route is added.

Edit a static route

To edit a static route:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password.

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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays.

In the table, select the radio button for the route.

6. Click the Edit button. The Static Routes page adjusts.

Edit the route information.

8. Click the Apply button. Your settings are saved.

Delete a static route

To delete a static route:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays.

In the table, select the radio button for the route.

6. Click the Delete button. The route is removed from the table.

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Specify basic WiFi settings

The router comes preset with a WiFi network name (SSID) and WiFi security. You can find the SSID and password on the router label.

If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it.

If your computer or mobile device is using a WiFi connection when you change the network name (SSID) or other WiFi security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router.

To specify basic WiFi settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Settings page displays.

To change the network name (SSID), type a new name in the Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. The default SSID

is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place.

6. To change the WiFi channel, select a number in the Channel list. In some regions, not all channels are available. Do not change the channel unless

you experience interference (shown by lost connections or slow data transfers). If this happens, experiment with different channels to see which is the best.

When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. The recommended channel spacing between adjacent access points is four channels (for example, use Channels 1 and 5, or 6 and

10).

7. Click the Apply button.

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Your settings are saved. If you connected a satellite to the router, the router sends the new settings to the satellite.

If you are using a WiFi connection and you changed the SSID, you are disconnected from the network.

8. Make sure that you can connect to the WiFi network with its new settings. If you cannot connect using WiFi, check the following:

Is your WiFi-enabled computer or mobile device connected to another WiFi

•

network in your area? Some WiFi devices automatically connect to the first open network without WiFi security that they discover.

Is your computer or WiFi device trying to connect to your network with its old

•

settings (before you changed the settings)? If so, update the WiFi network selection in your computer or WiFi device to match the current settings for your network.

Change the WiFi password or security level

The router comes preset with a WiFi network name (SSID) and WiFi security. You can find the SSID and password on the router label. We recommend that you do not disable security.

To change the WPA settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Settings page displays.

5. Under Security Options, select a WPA option:

WPA2-PSK [AES]

•

WPA-PSK [TKIP] + WPA2-PSK [AES]

•

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Some older computers and WiFi devices cannot use WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button.

The Password (Network Key) field displays.

In the Password (Network Key) field, enter the network key (password) that you want to use.

This is a text string from 8 to 63 characters.

Write down the new password and keep it in a secure place for future reference.

8. Click the Apply button. Your settings are saved.

Set up a guest WiFi network

To set up a guest WiFi network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Guest Network. The Guest Network Settings page displays.

5. Select the Enable Guest Network check box.

6. Leave the Enable SSID Broadcast check box selected. Allowing the router to broadcast its WiFi network name (SSID) makes it easier to find

your network and connect to it. If you clear this check box, that creates a hidden network.

7. To change the network name, type a new name in the Guest Wireless Network Name (SSID) field.

The name can be up to 32 characters long and it is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place.

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8. Select or clear the Allow guests to see each other and access my local network check box.

To protect your privacy, this check box is cleared by default. That means your guests can use your Internet connection but they cannot access computers or devices that are connected to your Orbi network.

To secure the guest network (by default, it is not secured), do the following: a. Under Security Options, select a WPA option:

WPA2-PSK [AES]

•

WPA-PSK [TKIP] + WPA2-PSK [AES]

•

Some older computers and WiFi devices cannot use WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button. The Password (Network Key) field displays.

In the Password (Network Key) field, enter the network key (password) that you want to use. This is a text string from 8 to 63 characters.

Write down the password and keep it in a secure place for future reference.

10. Click the Apply button. Your settings are saved. If you connected a satellite to the router, the router sends

the new settings to the satellite.

View or change advanced WiFi settings

To view or change advanced WiFi settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Wireless Settings.

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The Advanced Wireless Settings page displays.

Note: If you connected a satellite to the router, the backhaul password is a security key that is used in WiFi communication between the router and the satellite. For information about generating a new backhaul password, see Generate a new backhaul password on page 145.

5. From the Region menu, select your region. In some locations, you cannot change this setting.

6. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box.

When this check box is selected, the router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or WiFi device.

7. Click the Apply button. Your settings are saved.

Use the router as a WiFi access point only

By default, router functions as both a router and a WiFi access point (AP).

If you disable the mobile broadband connection entirely so that the router uses a wired Internet connection only (see Change the Internet connection mode to wired Internet only or mobile broadband only on page 23), you can set up the router to run exclusively as an AP on the same local network as another router or gateway. If you do so, the router features are disabled.

For example, you can use the Orbi router as an AP that connects to a gateway or modem router that you already use for your Internet service. In this situation, you do not need to change the settings for the gateway or modem router.

To set up the Orbi router as an AP after you set up your Internet connection:

Use an Ethernet cable to connect the Internet port of this router to a LAN port on your existing router or gateway.

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

3. Enter orbilogin.com. A login window opens.

4. Enter the admin user name and password.

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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced Setup > Router / AP Mode. The Router / AP Mode page displays.

6. Select the AP Mode radio button. The page adjusts.

7. Select the IP address setting:

Get dynamically from existing router. The other router on the network assigns

•

an IP address to this router while this router is in AP mode.

Use fixed IP address (not recommended). Use this setting if you want to

•

manually assign a specific IP address to this router while it is in AP mode. Using this option effectively requires advanced network experience.

Note: To prevent WiFi interference with other routers or gateways in your network, we recommend that you use different WiFi settings on each router or gateway. You can also turn off the WiFi radio on the other router or gateway and use only the Orbi router for WiFi client access.

8. Click the Apply button. The IP address of the router changes, and you are disconnected.

9. To reconnect, close and restart your browser and enter orbilogin.com.

Set up router mode

If you set up your router to function as an access point only (see Use the router as a WiFi access point only on page 96), you can change it back to function as a router, which is the default function.

To set up the Orbi router as a router:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password.

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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced Setup > Router / AP Mode. The Router / AP Mode page displays.

5. Select the Router Mode radio button. The page adjusts.

6. Click the Apply button. Your settings are saved.

Set up a bridge for a port group or VLAN tag group

This feature can function only if you disable the mobile broadband connection entirely so that the router uses a wired Internet connection only (see Change the Internet connection mode to wired Internet only or mobile broadband only on page 23) and if the router function in router mode (its default mode).

Some devices, such as an IPTV, cannot function behind the router’s Network Address Translation (NAT) service or firewall. Based on what your wired Internet provider requires, for the device to connect to the wired Internet provider’s network directly, you can enable the bridge between the device and the router’s wired Internet port or add new VLAN tag groups to the bridge.

Note: If your wired Internet provider gave you directions on how to set up a bridge for IPTV and Internet service, follow those directions.

Set up a bridge for a port group

If the devices that are connected to the router’s Ethernet LAN port include an IPTV device, your wired Internet provider might require you to set up a bridge for a port group for the router’s Internet interface.

A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service.

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To configure a port group and enable the bridge:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced Setup > VLAN / Bridge Settings. The VLAN / Bridge Settings page displays.

Select the Enable VLAN/Bridge check box. The page expands.

6. Select the By bridge group radio button. The section expands.

7. Select the Port1 check box

8. Click the Apply button. Your settings are saved.

Set up a bridge for a VLAN tag group

If the devices that are connected to the router’s Ethernet LAN ports include an IPTV device, your wired Internet provider might require you to set up a bridge for a VLAN tag group for the router’s Internet interface.

If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service.

You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group.

To add a VLAN tag group and enable the bridge:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

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A login window opens.

3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced Setup > VLAN / Bridge Settings. The VLAN / Bridge Settings page displays.

Select the Enable VLAN/Bridge Group check box. The page expands.

6. Select the By VLAN tag group radio button. The section expands.

Either select the radio button for the default VLAN tag group (which includes all wired and WiFi ports), or add a new VLAN tag group by doing the following:

a. Click the Add button.

The Add VLAN Rule page displays.

Specify the following settings:

Name. Enter a name for the VLAN tag group. The name can be up to 10

• characters.

VLAN ID. Enter a value from 1 to 4094.

•

Priority. Enter a value from 0 to 7.

•

c. Select the Port1 check box.

d. Click the Add button.

The VLAN tag group is added.

8. Click the Apply button.

Your settings are saved.

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NETGEAR LBR1020 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Overview

Orbi router LED behavior

Connect your router to a mobile broadband network

Download the NETGEAR Orbi app

Optional: Connect your router to a wired modem

Connect to Your Network and Access the Router

Connect to the Orbi network

WiFi network

Wired connection

WiFi connection using WPS

Router label

Types of logins

Use a web browser to access the router

Use the automatic Internet setup option

Log in to the Orbi router web interface

Change the language

Manage the Mobile Broadband Connection

Internet connection over mobile broadband

Orbi features that do not apply to a mobile broadband connection

Use the Setup Wizard to detect the mobile broadband Internet connection

Set up automatic failover

Change the Internet connection mode to wired Internet only or mobile broadband only

Change the LTE provider’s access point name

Change the mobile broadband network mode

Configure the mobile broadband PDP, authentication method, and credentials

Enter the PIN or PUK

Change the roaming setting

Specify the Wired Internet Settings

Use the Setup Wizard

Manually set up the Internet connection

Specify an Internet connection without a login

Specify an Internet connection that uses a login

Manage an IPv6 Internet connection

Requirements for entering IPv6 addresses

Specify IPv6 Internet connections

Use auto detection for an IPv6 Internet connection

Use auto configuration for an IPv6 Internet connection

Set up an IPv6 6to4 tunnel Internet connection

Set up an IPv6 6rd tunnel Internet connection

Set up an IPv6 pass-through Internet connection

Set up an IPv6 fixed Internet connection

Set up an IPv6 DHCP Internet connection

Set up an IPv6 PPPoE Internet connection

Change the MTU size

Optimize Performance

Check your Internet bandwidth

Enable or disable WiFi Multimedia Quality of Service

Improve network connections with Universal Plug and Play

Enable or disable implicit beamforming

Enable or disable MU-MIMO

Enable or disable fast roaming

Secure Your Network

Change the Modem Password

Manage Port Forwarding for Incoming Traffic

Enable Port Forwarding and Add a Service or Application

Remove a Service or Application for Port Forwarding

Disable Port Forwarding

Manage Port Filtering for Outgoing Traffic

Block Specific Services and Applications From Accessing the Internet and Allow All Other Services and Applications

Allow Specific Services and Applications to Access the Internet and Block All Other Services and Applications

View Services and Applications on the Blacklist and Remove a Service or Application From the List

View Services and Applications on the Whitelist and Remove a Service or Application From the List

Disable Port Filtering

Manage SIM Card Security

Enable SIM Card Security

Enter the SIM PIN to Enable the Modem to Connect to the Internet

Disable SIM Card Security

Personalize the SIM PIN If SIM security is enabled, you can change the SIM PIN to

Unblock the SIM Card With a PUK

Specify Network Settings

Change the function of the WAN/LAN1 port

View or change WAN settings

Change the LAN TCP/IP settings

Manage Dynamic DNS

Set up a new Dynamic DNS account