NETGEAR JWNR2010v5 N300, JWNR2010v5 User Manual

JWNR2010v5 N300 Wireless Router

User Manual

January 2014

202-11341-02

350 East Plumeria Drive

San Jose, CA 95134

USA

JWNR2010v5 N300 Wireless Router

Support

Thank you for selecting NETGEAR products.

After installing your device, locate the serial number on the label of your product and use it to register your product at

https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR

recommends registering your product through the NETGEAR website. For product updates and web support, visit

http://support.netgear.com.

Phone (US & Canada only): 1-888-NETGEAR.

Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory.

See the regulatory compliance document before connecting the power supply.

Trademarks

NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.

Contents

Chapter 1 Hardware Setup

Chapter 2 Get Started with NETGEAR genie

Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Verify the Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Gather ISP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Wireless Devices and Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Types of Logins and Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

NETGEAR genie Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Upgrade Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

BASIC Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Change the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Add Wireless Devices or Computers to Your Network . . . . . . . . . . . . . . . . . . . . 22

Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Wi-Fi Protected Setup Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Chapter 3 genie BASIC Settings

Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Basic Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Chapter 4 genie ADVANCED Home

Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

WAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

JWNR2010v5 N300 Wireless Router

Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

LAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Use Router as DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Set Up Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Chapter 5 Administration

Manually Update the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Erase Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Chapter 6 Advanced Settings

Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Advanced Settings for Your Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . 57

Enable or Disable Wireless Router Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Set Up a Wireless Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Set Up the WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Wireless Distribution System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Set Up a Repeater. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Universal Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Chapter 7 Monitoring

Router Status and Usage Information Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Router Information Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Internet Port Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Wireless Settings Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Guest Network Pane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chapter 8 Troubleshooting

Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Troubleshoot with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Power LED Is Off or Blinking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

All LEDs Remain Lit After Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

JWNR2010v5 N300 Wireless Router

WPS Button Blinks Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Troubleshoot a PPPoE Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . . 84

Test the LAN Path to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Test the Path from Your Computer to a Remote Device. . . . . . . . . . . . . . . . . 85

Appendix A Supplemental Information

Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

1. Hardware Setup

Get to know your router

If you have not already set up your new router using the installation guide that comes in the box, this chapter walks you through the hardware setup.

genie, explains how to set up your Internet connection.

This chapter contains the following sections:

• Unpack Your Router

• Hardware Features

• Position Your Router

• Cable Your Router

• Verify the Cabling

For more information about the topics covered in this manual, visit the support website at

http://support.netgear.com.

Firmware updates with new features and bug fixes are made available from time to time at

downloadcenter.netgear.com. Some products can regularly check the site and download new

firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.

Chapter 2, Get Started with NETGEAR

JWNR2010v5 N300 Wireless Router

Unpack Your Router

Open the box and remove the router, cable, adapter, and installation guide.

Router

Figure 1. Package contents

Your box contains the following items:

• JWNR2010v5 N300 Wireless Router

• AC power adapter (plug varies by region)

• Installation guide

Power adapter

Hardware Features

Before you cable your router, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel.

Hardware Setup

JWNR2010v5 N300 Wireless Router

Front Panel

The router front panel has the following status LEDs:

Power LED

Figure 2. Front pane

Internet LED

Ethernet ports 1–4 LEDsWiFi LED

Hardware Setup

Table 1. Front panel LED descriptions

LED Description

JWNR2010v5 N300 Wireless Router

Power

Internet

WiFi

Ethernet ports 1–4

• Solid green. The power is on, and the router is ready.

• Blinking green. A

• Off. Power is not supplied to the router.

• Solid green. An IP address was received; the router is ready to transmit data.

• Off. No Ethernet cable is connected between the router and the modem.

• Solid green. The wireless radio is operating.

• Off. The

• Solid green. The Ethernet port has detected a 100 Mbps link with an attached device.

• Off.

wireless radio is off.

The Ethernet port has not detected a link with an attached device.

firmware update is in progress.

Hardware Setup

JWNR2010v5 N300 Wireless Router

Back Panel

The back panel has the following ports, button, and connector:

WPS/Reset button

AC power connector

Ethernet ports

Internet port

Figure 3. Back panel

Table 2. Back panel port, button, and connector descriptions

Port or Connector Description

Ethernet ports Four local area networks (LAN) Ethernet ports for connecting the router to

your local computers.

Internet port Ethernet port for connecting the router to a cable broadband modem or DSL

broadband modem.

Hardware Setup

The Internet port is also referred to as the WAN port.

JWNR2010v5 N300 Wireless Router

Table 2. Back panel port, button, and connector descriptions (continued)

Port or Connector Description

AC power connector AC power connector to connect the power adapter to the router.

WPS/Reset button This button is a WPS and Reset button:

• WPS button to connect computer or WiFi devices to the router’

For more information, see Wi-Fi Protected Setup Method on page 23.

• Reset button to return the router to its factory settings.

For more information, see Factory Settings on page 88.

s network.

Label

The label of the router shows the default login information, default WiFi network name (SSID), network key (also referred to as wireless network password or passphrase), serial number, MAC address, and other information.

Figure 4. Label on the back panel

Position Your Router

The router lets you access your network anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.

Additionally, other wireless access points in and around your home might affect your router’s signal. Wireless access points are routers, repeaters, WiFi range extenders, or any other device that emits a wireless signal for network access.

 To position your router:

1. Place your router near the center of the area where your computers and other devices

operate, and within line of sight to your wireless devices.

2. Make sure that the router is within reach of an

for wired computers.

3. Place the router in an elevated location, minimizing the number walls and ceilings between

the router and your other devices.

AC power outlet and near Ethernet cables

Hardware Setup

JWNR2010v5 N300 Wireless Router

4. Place the router away from electrical devices such as these:

• Ceiling fans

• Home security systems

• Microwaves

• Computers

• Base of a cordless phone

• 2.4 GHz cordless phone

5. Place the router away from large metal surfaces, large glass surfaces, and insulated walls

such as these:

• Solid metal door

• Aluminum studs

• Fish tanks

• Mirrors

• Brick

• Concrete

 To prepare your router for installation:

1. Carefully peel off the protective film covering your router.

2. Place your router in a suitable area for installation (near an AC power outlet and accessible

to the Ethernet cables for your wired computers).

Hardware Setup

JWNR2010v5 N300 Wireless Router

Cable Your Router

The installation guide that came in the box has a cabling diagram on the first page. This section describes how to connect the router, the computer, and the cable or DSL broadband modem, and provides detailed illustrations.

1. Unplug and turn of

2. If your modem has a backup battery

3. Locate the Ethernet cable (

f the cable or DSL broadband modem.

, remove it.

1) that connects your computer to the modem.

4. Disconnect the cable from the modem (2).

You connect it to the router later.

5. Insert an Ethernet cable into your modem and into the router’

(Not included)

Hardware Setup

s Internet port.

JWNR2010v5 N300 Wireless Router

6. Connect a computer or wireless device to the router.

You have two options:

• Connect with an Ethernet cable. Securely insert the cable that you removed from

the modem in Step 4 into one of the router’s Ethernet ports.

• Connect without an Ethernet cable. For more information, see Add Wireless Devices or Computers to Your Network on page 22.

(Not included)

Your network cables are connected and you are ready to start your network. It is important that you start your network in the correct sequence.

 To start your network:

1. Power on the modem.

2. After the modem turns on, connect the router’

s power adapter to an AC outlet and then to

the AC power connector on the back of the router.

Verify the Cabling

Verify that your router is cabled correctly and the cables are attached securely by checking the router LEDs:

• The Power LED is solid green when the router is turned on.

• The WiFi LED

• The Internet LED

• The Ethernet LEDs (1 through 4)

computers cabled to the router by an Ethernet cable.

is solid green.

are solid green or solid amber for any

Hardware Setup

2. Get Started with NETGEAR genie

Connect to the router

This chapter explains how to use NETGEAR genie to set up your router after you complete

cabling as described in the installation guide and in the previous chapter in this book.

This chapter contains the following sections:

• Router Setup Preparation

• Types of Logins and Access

• NETGEAR genie Setup

• Log In to Your Router After Installation

• Upgrade Router Firmware

• BASIC Home Screen

• Change the Password

• Password Recovery

• Add Wireless Devices or Computers to Your Network

JWNR2010v5 N300 Wireless Router

Router Setup Preparation

You can set up your router with NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. However, before you start the setup process, you must have your ISP information on hand and make sure that the laptops, computers, and other devices in the network have the settings described here.

Use Standard TCP/IP Properties for DHCP

If you set up your computer to use a static IP address, you must change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Gather ISP Information

For DSL broadband service, when your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. You might need this information to set up the router to use your Internet service. If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in. You might need the following information to set up your router:

• The ISP configuration information for your DSL account

• ISP login name and password

• Fixed or static IP address settings (special deployment by ISP; this situation is rare)

Wireless Devices and Security Settings

Make sure that the wireless device or computer that you are using supports WPA or WPA2 wireless security, which is the wireless security supported by the router. For information about the router’s preconfigured security settings, see

Basic Wireless Settings on page 28.

Types of Logins and Access

Different types of logins have different purposes. It is important that you understand the difference so that you know which login to use when.

• Router login. The user name admin logs you in to the router user interface from

NETGEAR genie. For more information, see page 18.

• ISP login. The login that your ISP provided logs you in to your Internet service. Your

service provider provided you with this login information in a letter or some other way. If you cannot find this login information, contact your service provider.

Get Started with NETGEAR genie

JWNR2010v5 N300 Wireless Router

• Wireless network login. Your router is preset with a unique wireless network name

(SSID) and password for wireless access. This information is on the label on your router.

NETGEAR genie Setup

NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. It takes about 15

minutes to complete.

 To use NETGEAR genie to set up your router:

1. Connect the router to a power source.

2. Make sure that your device is connected with an Ethernet cable to your router.

3. Launch your Internet browser.

• If you are setting up the Internet connection for your router for the first time, the

browser automatically goes to http://www.routerlogin.net, and the NETGEAR genie screen displays.

• If you already used NETGEAR genie, type http://www.routerlogin.net in the

address field of your browser to display the NETGEAR genie screen. For more information, see

4. Follow the onscreen instructions to complete the NETGEAR genie setup.

NETGEAR genie guides you through connecting the router to the Internet.

If the browser cannot display the web page, do the following:

• Make sure that the computer is connected to one of the four Ethernet ports, or wirelessly

to the router.

• Make sure that the router is running. If it is, its WiFi LED is lit.

• Close and reopen the browser to make sure that the browser does not cache the

previous page.

• Browse to http://routerlogin.net.

• If the computer is set to a static or fixed IP address (this situation is uncommon), change

it to obtain an IP address automatically from the router.

If the router does not connect to the Internet, do the following:

1. To be sure that you have selected the correct options and typed everything correctly,

review the router’s settings.

2. Contact your ISP to verify that you have the correct configuration information.

3. Read Chapter 8, Troubleshooting. If problems persist, register your NETGEAR product and

contact NETGEAR technical support.

Get Started with NETGEAR genie

JWNR2010v5 N300 Wireless Router

When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router.

 To use NETGEAR genie again to view or change settings for the router:

1. Launch your browser from a computer or wireless device that is connected to the router.

2. Enter http://www

A login screen displays.

.routerlogin.net in the web browser address bar.

3. Enter the router user name and password.

The default user name is admin. The default password is password. The user name and password are case-sensitive.

Note: The router user name and password are different from the user name

and password for logging in to your Internet connection. For more information, see Types of Logins and Access on page 16.

4. Click the OK button.

Upgrade Router Firmware

When you set up your router and are connected to the Internet, the router automatically checks for you to see if newer firmware is available. If it is, a message is displayed on the top of the screen. The message might be A router firmware upgrade is available, or a similar message.

 To upgrade the firmware after the router has detected newer firmware and displays a

message:

1. Click the message.

The Firmware Upgrade Assistant displays.

2. Click the Ye

s button.

Get Started with NETGEAR genie

JWNR2010v5 N300 Wireless Router

The router upgrades to the latest firmware. After the upgrade, the router restarts.

CAUTION:

Do not try to go online, turn off the router, shut down the computer, or do anything else to the router until the router finishes restarting and the Power LED has been solid green for several seconds.

For more information about upgrading firmware manually, see Manually Update the Router

Firmware on page 52.

BASIC Home Screen

The router BASIC Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the sections of the dashboard to view more detailed information. The left column has the menus. You can use the ADVANCED tab to access more menus and screens.

Menus (Click the ADVANCED tab to view more)

Figure 5. Router BASIC Home screen with dashboard, language, and online help

Dashboard (Click to view details)

On the BASIC tab, the following items display:

• Home.

This dashboard screen displays when you log in to the router.

• Internet. Set, update, and check the ISP settings of your router.

• W

ireless. View or change the wireless settings for your router.

• Attached Devices. V

iew the devices that are connected to your network.

Language

Help

Get Started with NETGEAR genie

JWNR2010v5 N300 Wireless Router

• Guest Network. Set up a guest network to allow visitors to use your router’s Internet

connection.

ADVANCED tab. Set up the router for unique situations such as when remote access by IP

address or by domain name from the Internet is needed. For more information, see

Chapter 6, Advanced Settings. Using this tab requires a solid understanding of networking

concepts.

Help & Support. V

isit the NETGEAR support site to get information, help, and product

documentation. These links work after you have an Internet connection.

Change the Password

The default password that you use to log in to the router is admin. NETGEAR recommends that you change this default password to a secure password.

Changing the default password is not the same as changing the password for wireless access. The label on your router shows your unique wireless network name (SSID) and the passphrase (also referred to as the wireless network password or network key) for wireless access (see Label on page 11).

 To change the default password that you use to log in to the router:

1. Log in to the router.

For more information, see Log In to Your Router After Installation on page 18.

2. Select ADV

The following screen displays:

ANCED > Administration > Set Password.

3. Type the old password and type the new password twice.

Get Started with NETGEAR genie

JWNR2010v5 N300 Wireless Router

4. If you want to be able to recover the password, select the Enable Password Recovery

check box.

Note: NETGEAR recommends that you enable password recovery.

For more information, see Password Recovery on page 21.

5. Click the Apply button.

Password Recovery

NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then you have an easy way to recover the password when it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.

 To set up password recovery:

1. Log in to the router.

For more information, see Log In to Your Router After Installation on page 18.

2. Select ADV

ANCED > Administration > Set Password.

The Set Password screen displays.

3. Select the Enable Password Recovery check box.

4. Select two security questions and provide answers to them.

5. Click the Apply button.

Get Started with NETGEAR genie

JWNR2010v5 N300 Wireless Router

 To recover your password:

1. In the address field of your browser, type www.routerlogin.net.

A login screen displays.

2. Click the Cancel button.

If password recovery is enabled, you are prompted to enter the serial number of the router. The serial number is on the product label.

3. Enter the serial number of the router.

4. Click the Continue button.

A screen displays requesting the answers to your security questions.

5. Enter the saved answers to your security questions.

6. Click the Continue button.

A screen displays your recovered password.

7. Click the Login again button.

A login screen displays.

8. With your recovered password, log in to the router.

Add Wireless Devices or Computers to Your Network

Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network. For information about how to set up a guest network, see

Network on page 35.

Manual Method

 To connect manually:

1. Open the software that manages your wireless connections on the wireless device

(laptop computer, gaming device, iPhone) that you want to connect to your router.

The wireless software scans for all wireless networks in your area.

2. Look for your network and select it. If you did not change the name of your network during

the setup process, look for the default WiFi network name (SSID) and select it.

The default SSID is on the product label on the router.

Guest

3. Enter the router wireless network password (passphrase) and click the Connect button.

The default router passphrase is on the product label on the router.

4. Repeat Steps 1–3 to add other wireless devices.

Get Started with NETGEAR genie

JWNR2010v5 N300 Wireless Router

Wi-Fi Protected Setup Method

Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect.

During the connection process, the client gets the security settings from the router so that every device in the network has the same security settings.

Some older WiFi equipment is not compatible with WPS. WPS does not support WEP security. You cannot use WPS to connect a WEP client to the router’s WiFi network. WPS works only with WPA2or WPA wireless security.

 To use WPS to join the wireless network:

1. Press and hold the WPS/Reset button on the back of the router with the end of a paper

clip or a similar object for one to three seconds.

The WiFi LED blinks.

2. Within two minutes, press the WPS button on your computer wireless device or follow the

WPS instructions that came with the device.

The device is now connected to your router’s WiFi network.

3. Repeat Steps 1–2 to add other WPS wireless devices.

Get Started with NETGEAR genie

3. genie BASIC Settings

Your Internet connection and network

This chapter describes the features that are available from the genie BASIC Home screen.

This chapter contains the following sections:

• Internet Setup

• Basic Wireless Settings

• Attached Devices

• Guest Network

JWNR2010v5 N300 Wireless Router

Internet Setup

You can view or change ISP information.

 To view or change the Internet setup:

1. Log in to the router.

For more information, see Log In to Your Router After Installation on page 18.

2. Select BASIC > Internet.

The following screen displays:

The fields that display in the Internet Setup screen depend on whether your Internet connection requires a login.

3. Select the Yes or No radio button.

• Ye

s. Select the tunneling protocol, and enter the login name and password for your

ISP. If you want to change the login time-out, enter a new value in minutes.

• No. Enter the account and domain names, only if needed.

These fields display when no login is required:

genie BASIC Settings

JWNR2010v5 N300 Wireless Router

• Account Name (If Required). Enter the account name provided by your ISP. This

name might also be called the host name.

• Domain Name (If Required). Enter the domain name provided by your ISP.

• Internet IP Address:

- Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your

ISP automatically assigns these addresses.

- Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP

address that your ISP assigned to you. The gateway is the ISP router to which your router connects.

• Domain Name Server (DNS) Address. The DNS server is used to look up site

addresses based on their names. Select one o the following radio button:

- Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

Your ISP automatically assigns these IP addresses.

- Use These DNS Servers. If you know that your ISP does not automatically

transmit DNS addresses to the router during login, select this radio button, and enter the IP address of your ISP primary DNS server. If a secondary DNS server address is available, enter it also.

• Router MAC Address. The Ethernet MAC address used by the router on the Internet

port. Some ISPs register the MAC address of the network interface card in your computer when your account is first opened. They accept traffic only from the MAC address of that computer. This feature allows your router to use your computer’s MAC address (this situation is also called spoofing or cloning). Select one of the following radio buttons:

- Use Default Address. Use the default MAC address.

- Use Computer MAC Address. The router captures and uses the MAC address of

the computer that you are now using to configure the router. To configure the router, use the computer that is registered with the ISP.

- Use This MAC Address. Enter the MAC address that you want to use.

There fields display when your ISP requires a login:

• Internet Service Provider. As the ISP tunneling protocol, select PPTP or PPPoE.

• Login. Enter the login name provided by your ISP. This name is often an email

address.

• Password. Enter the password that you use to log in to your ISP.

• Service Name (If Required). Enter the service name provided by your ISP. If your

ISP did not give you a service name, leave this field blank.

• Connection Mode. Select the one of the following connection modes:

- Always On. The connection automatically starts when you turn on the router and

does not time out. If the connection is terminated for some reason, the router attempts to reestablish the connection.

genie BASIC Settings

JWNR2010v5 N300 Wireless Router

- Dial on Demand. The connection automatically starts when outbound traffic to

the Internet exists and automatically terminates when the idle time-out period is exceeded.

- Manually Connect. You connect and disconnect manually. For information about

how to connect to the Internet, see

Connection Status on page 73. The Connect

and Disconnect buttons in the Connection Status screen display only when the connection mode is Manually Connect.

• Idle Timeout (In Minutes). If you want to change the login time-out, enter a new

value in minutes. This setting determines how long the router keeps the Internet connection active after no Internet activity from the LAN is detected. Entering a value of 0 (zero) means never log out.

• Internet IP Address:

- Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your

ISP automatically assigns these addresses.

- Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP

address that your ISP assigned to you. The gateway is the ISP router to which your router connects.

• Domain Name Server (DNS) Address. The DNS server is used to look up site

addresses based on their names. Select one of the following radio buttons:

- Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

Your ISP automatically assigns these IP addresses.

- Use These DNS Servers. If you know that your ISP does not automatically

transmit DNS addresses to the router during login, select this radio button, and enter the IP address of your ISP primary DNS server. If a secondary DNS server address is available, enter it also.

• Router MAC Address. The Ethernet MAC address used by the router on the Internet

- Use Default Address. Use the default MAC address.

- Use Computer MAC Address. The router captures and uses the MAC address of

the computer that you are now using to configure the router. To configure the router, use the computer that is registered with the ISP.

- Use This MAC Address. Enter the MAC address that you want to use.

4. Enter the settings for the IP address and DNS server.

The default settings usually work fine. If you have problems with your connection, check the ISP settings.

5. Click the Apply button.

6. Click the Test button.

genie BASIC Settings

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NETGEAR JWNR2010v5 N300, JWNR2010v5 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual