202-11288-02
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NMS300 Network Management System Application
Quick Start Guide
October 2013
202-11288-02
350 East Plumeria Drive
San Jose, CA 95134
USA
NMS300 Network Management System Application
Support
Thank you for purchasing this NETGEAR product.
After installing your device, locate the serial number on the label of your product and use it to register your product
at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website. For product updates, additional
documentation, and support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. © NETGEAR, Inc. All rights reserved.
Revision History
Publication Part Number Publish Date Comments
202-11289-02 October 2013 • Revised many procedures for more clarity.
• Added support for wireless devices.
• Added support for firewalls.
202-11289-01 June 2013 First publication
2
Contents
Chapter 1 Install the NMS300 Application
Chapter 2 Get Started
Computer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Compatible Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
NETGEAR Managed Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
NETGEAR Smart Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
NETGEAR Firewalls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
NETGEAR Wireless Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
NETGEAR Wireless Management Systems and Controllers . . . . . . . . . .9
Download, Install, and Run the Application . . . . . . . . . . . . . . . . . . . . . . . . .9
Prepare the Network Devices for Discovery. . . . . . . . . . . . . . . . . . . . . . . .10
Log In to the Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Change Your Password and Account Information . . . . . . . . . . . . . . . . . . .14
Change Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Change Your Account Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Add a User Profile to the User Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Configure the Email Server for Alerts and Alarm Notifications. . . . . . . . . .17
Configure the General Email Server Settings. . . . . . . . . . . . . . . . . . . . .18
Configure Email Server Settings for a Gmail Account . . . . . . . . . . . . . .19
Chapter 3 Discover Resources
Discovery Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Use Quick Discovery to Discover Devices on Your Network . . . . . . . . . . .22
Use a Discovery Profile to Discover Devices on Your Network . . . . . . . . .25
Add a Device Credential. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Add a Discovery Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Execute a Discovery Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Add Device Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Add a Static Device Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Add a Dynamic Device Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Chapter 4 Monitor Your Network
Monitor Device and Network Information . . . . . . . . . . . . . . . . . . . . . . . . . .38
View and Export the Inventory Table and Interface List Table. . . . . . . .38
View Device Information and Device Details . . . . . . . . . . . . . . . . . . . . .40
View Wireless Device Information Only . . . . . . . . . . . . . . . . . . . . . . . . .43
View Wireless Client Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
3
NMS300 Network Management System Application
View the Default Network Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Manage the Configuration Monitors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Manage Device Alarms and Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
View and Manage Current Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Add an Alarm Notification Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Chapter 5 Manage Configurations and Firmware
Add a Backup Profile and Execute a Backup Job . . . . . . . . . . . . . . . . . . .60
Restore the Configuration of a Single Device . . . . . . . . . . . . . . . . . . . . . .63
Upgrade Firmware for One or More Devices . . . . . . . . . . . . . . . . . . . . . . .67
Import a Firmware File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Execute or Schedule a Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . .69
4
1. Install the NMS300 Application
Install the application and prepare your
1
network
The NETGEAR Network Management System 300 (NMS300) is a centralized and
comprehensive management application that enables you to discover, monitor, configure, and
report on enterprise-class networks with NETGEAR and third-party network devices.
This Quick Start Guide is intended for network administrators and describes how to install the
software and get up and running quickly. For a complete description of the features and
capabilities of the NMS300, see the
Manual, which is available at downloadcenter.netgear.com.
This chapter covers the following topics:
• Computer Requirements
• Compatible Devices
• Download, Install, and Run the Application
• Prepare the Network Devices for Discovery
Note: In this guide, the NMS300 application is referred to as the application.
The server on which the application is installed is referred to as the
NMS300 server.
For more information about the topics covered in this manual, visit the
support website at support.netgear.com.
For more information about this NMS300 release, see the NMS300
Release Notes, which are available on downloadcenter.netgear.com.
Firmware updates with new features and bug fixes are made
available from time to time on downloadcenter.netgear.com. Some
products can regularly check the site and download new firmware, or
you can check for and download new firmware manually
features or behavior of your product does not match what is
described in this guide, you might need to update your firmware.
NMS300 Network Management System Application User
. If the
5
NMS300 Network Management System Application
Computer Requirements
For this release of the application, the computer that functions as the NMS300 server must
meet the following requirements:
• 2.8 GHz dual-core CPU
• 4 G RAM (32-bit OS) or 8 G RAM (64-bit OS)
• 20 G storage
• Static IP address
This release of the application supports the following operating systems:
• Windows Server 2003 (Standard, Enterprise, and W
• Windows Server 2008 (Enterprise) 32-bit and 64-bit
• Microsoft Windows XP (Professional), 32-bit and 64-bit with SP3 or later
• Microsoft Windows 7 (Professional, Enterprise, and Ultimate), 32-bit and 64-bit
This release of the application supports the following browsers:
• Internet Explorer 9 or a later version
• Firefox 20.0.1 or a later version
• Chrome 26.0.1410.64 m or a later version
eb), 32-bit and 64-bit
Compatible Devices
This release of the application supports the following features:
• Support for NETGEAR managed and smart switches
• Support for NETGEAR wireless devices
• Support for the NETGEAR FVS318G wired firewall
• Support for discovery and node status monitoring of third-party devices
Support for NETGEAR storage devices and additional NETGEAR security devices will be
available in a future release.
NETGEAR Managed Switches
This release supports the following NETGEAR managed switches:
• FSM726-300
• GSM5212P
• GSM7212F
• GSM7212P
• GSM7224-200
Install the NMS300 Application
6
NMS300 Network Management System Application
• GSM7224P
• GSM7228PS
• GSM7248-200
• GSM7252PS
• GSM7328FS
• GSM7328S-200
• GSM7352S-200
• JGSM7224
• M4100-12G-POE+
• M4100-12GF
• M4100-24G-POE+
• M4100-26-POE+
• M4100-26G
• M4100-26G-POE
• M4100-50-POE
• M4100-50G
• M4100-50G-POE+
• M4100-D10-POE
• M4100-D12G
• M4100-D12G-POE+
• M5300-28G
• M5300-28G-POE+
• M5300-28G3
• M5300-28GF
• M5300-52G
• M5300-52G-POE+
• M5300-52G3
• M7100 (XSM7224)
• XSM7224S
NETGEAR Smart Switches
This release supports the following NETGEAR smart switches:
• FS728TP-200
• FS752TP
• GS108T
• GS110TP
-200
Install the NMS300 Application
7
• GS510TP
• GS716T-200
• GS724T-300
• GS724TP
• GS724TPS
• GS724TS
• GS728TP
• GS728TPP
• GS728TPS
• GS728TS
• GS728TXS
• GS748T
• GS748TP
• GS748TPS
• GS748TS
• GS752TP
• GS752TPS
• GS752TS
• GS752TXS
• XS712T
-400
NMS300 Network Management System Application
NETGEAR Firewalls
This release supports the NETGEAR FVS318G wired firewall.
NETGEAR Wireless Access Points
This release supports the following NETGEAR wireless access points:
• WG103
• WNAP210
• WNAP320
• WNDAP350
• WNDAP360
• WNDAP620
• WNDAP660
Install the NMS300 Application
8
NMS300 Network Management System Application
NETGEAR Wireless Management Systems and Controllers
This release supports the following NETGEAR wireless management systems and wireless
controllers:
• WMS5316
• WC7520
• WC9500
Download, Install, and Run the Application
The application must reside on a server at a static IP address on the local area network.
To download, install, and run the application:
1. Review the supported Windows computer operating systems (see Computer
Requirements on page 6).
2. V
isit downloadcenter
your Windows computer operating system.
3. Make sure that the Windows computer on which you intend to install the application ha
static IP address assigned to it.
.netgear.com and download the application zip file that corresponds to
s a
The application binds itself to the static IP address of the host computer, which is the
NMS300 server.
4. Unzip the file you downloaded to obtain the executable installer file.
5. Launch the installer wizard by double-clicking the executable file.
6. Follow the installer wizard prompts.
The installer wizard guides you through the default settings and allows you to customize
them.
• If another application is already using port number 8080 on the Windows computer
modify this default setting to a dif
• Other settings can be customized as well.
• If you have multiple network interface cards (NICs) on your Windows computer
the appropriate NIC in the NIC selection screen of the wizard.
Once the installer finishes executing, you are prompted to reboot the computer
7. Reboot your computer.
NETGEAR recommends that you reboot your computer
After the reboot, for Windows 7 and Windows XP operating systems, the application is
already running as a service.
ferent port number.
.
.
,
, select
Install the NMS300 Application
9
NMS300 Network Management System Application
8. For Windows 2008 and Windows 2003 operating systems, use either of the following
methods to start the application manually.
• Select NMS300 > Service > Start Server.
• Navigate to the directory that you selected for the application installation and under
that directory, navigate to the NMS300\StartService.bat folder
You do not need to enter a license key for the application.
.
Prepare the Network Devices for Discovery
To manage the devices on your network, you must prepare them for the application. By
default, the application lets you manage up to 200 devices. For information about managing
more than 200 devices, contact your NETGEAR sales contact.
To prepare the devices on your network:
1. Upgrade your devices to their latest released firmware.
To upgrade the firmware, use the web management interface of the device.
Each device must run the latest firmware before the application can discover and manage
the device. Once you perform this one-time upgrade, the application can centrally
manage future device firmware upgrades.
2. Create the credentials for your devices.
The application uses a combination of SNMP, HTTP, and Telnet protocols to interact with
the devices on your network.
credentials to authenticate with the devices over the following protocols:
• Telnet and HTTP protocols. If the devices do not have the default password for the
admin user
Create one credential for the Telnet protocol and another credential for the HTTP
protocol that contain either the admin user credential or the credential of another user
of the device with administrative privileges.
• SNMP community strings. If the devices do not have the default SNMP community
strings, create a credential in the application for the SNMP protocol that contains the
matching community strings.
For more information, see Add a Device Credential on page 25.
3. Make sure that each device on your network is configured to send SNMPv1 or SNMPv2
traps to the IP address of the NMS300 server.
, create two new credentials in the application.
ou must configure the application with the device
Y
The application listens for SNMPv1 and SNMPv2 traps.
Install the NMS300 Application
10
2. Get Started
Log in and perform basic configuration tasks
After you have logged in to the application, you can change your password and account
information and configure the email server.
This chapter covers the following topics:
• Log In to the Application
• Change Your Password and Account Information
• Add a User Profile to the User Base
• Configure the Email Server for Alerts and Alarm Notifications
2
11
NMS300 Network Management System Application
Log In to the Application
The application uses a browser server architecture. Administrators and other types of users
can access the application from any supported browser. Before you log in to the application,
check the following items:
• Make sure that the application is
• Clear your browser cache before you use the application.
CAUTION:
The application supports multiple concurrent users. NETGEAR
recommends that different user coordinate their application activities so
that modifications to a screen made by one user are not inadvertently
changed by another user.
To select your language and log in to the application:
1. Open a browser and connect to the application through the static IP address of the
NMS300 server.
o connect to the application from the same NMS300 server on which you installed
• T
the application, enter the URL
If you entered a different port number for the NMS300 server during the application
installation, replace 8080 in this URL with the port number that you provided during
installation.
• To connect to the application from a remote computer, replace localhost with the IP
address of the NMS300 server
which 203.0.113.56 is the IP address of the NMS300 server and 8080 is the port
number for the NMS300 server.
installed on a server with a static IP address.
http://localhost:8080
. For example, enter http://203.0.113.56:8080, in
.
After you connect to the application, the User Login screen displays.
2. From the Language menu, select your language.
The default language is English. You can also select Chinese.
3. Enter your user name and password.
Get Started
12
NMS300 Network Management System Application
When the application is initially installed, the default administrator user name is admin
and the default administrator password is admin.
You must be an administrator (admin user, that is, a user with a security profile that is set
to Admin) to be able to create user names and passwords for other types of users.
4. Click the Sign In button.
The Network Summary screen displays.
For more information about the Network Summary screen, see View the Default Network
Summary on page 48.
Get Started
13
NMS300 Network Management System Application
Change Your Password and Account Information
NETGEAR recommends that you change your password to a more secure password. This
recommendation applies to admin users only because nonadministrative users such as users
with a security profile set to Operator or Observer cannot change their password.
As an admin user, you can also change your account information. Items that you can change
include your email address, real name, and telephone number. Y
name but you can add a second admin account with a different user name. For more
information, see the NMS300 Network Management System Application User Manual.
Change Your Password
When the application is initially installed, the default administrator user name is admin and
the default administrator password is admin. As an admin user, you can create user names
and passwords for other types of users.
To change your password:
ou cannot change your user
1. Log in to the application.
For more information, see Log In to the Application on page 12.
2. .Select ADMIN > SETTINGS.
Get Started
14
NMS300 Network Management System Application
3. Under Account Information, click the Change Password link.
4. Enter your old and new passwords
5. Click the Submit button.
Your password is updated.
Change Your Account Information
You can change your general account settings such as your email address and telephone
number.
To change your account information:
1. Log in to the application.
For more information, see Log In to the Application on page 12.
2. Select ADMIN > SETTINGS.
Get Started
15
NMS300 Network Management System Application
3. Under Account Information, click the Edit Account link.
4. Modify the information as needed.
5. Click the Submit button.
Your account information is updated.
Add a User Profile to the User Base
The application provides the following default user security profiles:
• Admin. A user who can perform all functions of the application, including management of
users and security profiles.
• Operator. A user who can manage the network functions, but cannot manage users or
security profiles, or perform administrative tasks.
• Observer. A user who can only monitor and view network functions.
As an admin user
security profiles. For example, you can add a security profile for someone who can only run
and view network reports but is not authorized to perform any other tasks. For more
information, see the
To add a user profile:
1. Log in to the application.
For more information, see Log In to the Application on page 12.
, you can modify and delete these security profiles and you can define new
NMS300 Network Management System
Application User Manual.
Get Started
16
NMS300 Network Management System Application
2. Select USERS > USER MANAGEMENT.
The Status column displays whether the user is active and the user can log in.
3. Click the Add button.
The Add User screen displays.
4. Specify the following information:
• In the User Basic Information section, enter the user name, password, and email
address for the user. The first and last name and telephone number are optional.
• In the User Status section, select whether the user profile is active and select the
security profile that applies to the user.
5. Click the
The screen closes and the new user is added to the User Management table.
Submit button.
Configure the Email Server for Alerts and Alarm Notifications
Before the application can send email updates and alarm notifications, you must configure
the email server settings. Only an admin user can configure the email server settings.
Get Started
17
NMS300 Network Management System Application
Configure the General Email Server Settings
The following procedure describes how to configure the general email server Settings.
To configure the email server:
1. Log in to the application.
For more information, see Log In to the Application on page 12.
2. Select ADMIN > SETTINGS.
3. Under Getting Started with NMS, click the Email Server Settings link.
4. Enter your SMTP configuration settings.
5. If your SMTP server requires authentication, select the Authentication Enabled check box.
Get Started
18
NMS300 Network Management System Application
6. Configure the user name and password.
7. Click the T est button.
Your SMTP configuration settings are verified.
8. Click the
Submit button.
Your changes are saved.
Configure Email Server Settings for a Gmail Account
The following procedure describes how to configure the email server for a Gmail account.
To configure the email server for a Gmail account:
1. Log in to the application.
For more information, see Log In to the Application on page 12.
2. Select ADMIN > SETTINGS.
Get Started
19
NMS300 Network Management System Application
3. Under Getting Started with NMS, click the Email Server Settings link.
4. Enter the following settings and select the following check boxes:
• In the SMTP Server Host field, enter smtp.gmail.com.
• In the SMPT Server Port field, enter 25.
• Select the Authentication Enabled check box.
• In the User Name field, enter the user name for your Gmail account.
• In the Password field, enter the password for your Gmail account.
• Select the Use SSL check box.
5. Click the T
est button.
Your SMTP configuration settings are verified.
6. Click the Submit
button.
Your changes are saved.
Get Started
20
3. Discover Resources
Discover your devices and add device groups
3
Before you can manage your network, you must let the application find the devices that are on
your network and perform other setup tasks that could simplify the management of your network.
This chapter covers the following topics:
• Discovery Concepts
• Use Quick Discovery to Discover Devices on Your Network
• Use a Discovery Profile to Discover Devices on Your Network
• Add Device Groups
Note: For more information about the topics that are described in this
chapter, see the NMS300 Network Management System Application
User Manual.
21
NMS300 Network Management System Application
Discovery Concepts
You can discover devices on your network by using the following methods:
• Quick discovery. Discovers devices without using a discovery profile. This method is a
quick and easy discovery method but gives you limited control over the discovery
process.
• Regular discovery. Filters the devices on your network through a discovery profile that
you must configure first. This method gives you more control than the quick discovery
method but is a bit more complicated.
With both methods, the application
devices, and third-party devices that support standard SNMP MIBs.
The application can discover and monitor NETGEAR firewalls over the WAN. Firewalls can
have either a static WAN IP address, dynamic W
firewall uses a WAN host name, the firewall must have DNS enabled.
Note: By default, the application lets you discover up to 200 devices. For
information about discovering more than 200 devices, contact your
NETGEAR sales contact.
For wireless access points (APs), the nature of the AP determines whether the application
can discover the AP:
• Standalone AP. An
standalone mode. This type of AP is also referred to as a Fat AP. The application can
discover and manage standalone APs just like any other network device that the
application supports.
• Controller-managed AP.
controller manages. This type of AP is also referred to as a Fit AP. After the application
discovers a wireless controller, it displays the controller-managed APs in the device table.
In this indirect way, the application can discover the controller-managed APs but cannot
manage them. You cannot back up or restore the configuration, upgrade the firmware, or
delete the access points from the application. Controller-managed APs are not subtracted
from the number of devices that the license of the application supports. The license of the
application ignores the controller-managed APs.
AP that is not controlled by another device and that operates in
can discover wired devices, wireless devices, NETGEAR
AN IP address, or WAN host name. If a
AP that a NETGEAR WC7520 or WC9500 wireless
An
Use Quick Discovery to Discover Devices on Your Network
Quick Discovery is a quick and easy discovery method but gives you limited control over the
discovery process.
Discover Resources
22
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