Daily maintenance and final cleaning ........................................ 42
Spare parts ................................................................. 43
3
Preface
The purpose of this Service Manual is to provide the service personnel with all necessary
information with regards to correct handling, maintenance and repair of the coffee machine
EF 748 and EF 749.
This manual should be used by the technicians as a valuable aid to guarantee the permanent
readiness for use of the machine. In order to take full advantage of all the functions, it is
absolutely necessary to follow the instructions in this manual.
Please keep this manual together with the corresponding service documentation. This way
you are assured to have the necessary information.
For fast access to information directly from the PC or MAC monitor, this manual is also
available on CD-ROM. The required utility (Adobe Acrobat), also on this CD-ROM, runs on PC
and MAC computers. At the Internet address www.adobe.com you can obtain the utility Adobe
Acrobat for additional platforms, free of charge.
4
Main Components
Overview
1Switch On/ Off
2Switch steam
3Upper part Jaw
4Lower part Jaw
5LED
6Electronic mainboard
7Steam pipe
8Frothing aid
9Floater
10Drip tray
11Drip grid
12Closing handle
13Jaw stick coffee / hot water
14Water tank
15Water tank connector
16Condensation room
17Thermoblock
18Pump
19Container for used capsules
12
1
3
4
5
7
6
13
14
16
15
11
10
8
9
19
17
18
2
5
Main Components
Jaw
20Support for brewing unit
21Capsule cage
22Closing handle
23Jaw stick coffee, hot water/ steam
24Blades
25Cover
26Heating PTC (until Sept. 2003 only)
27Coffee capsule
28Ejector
29Pyramid plate (PPP, plastic)
30Pyramid plate support
31Brewing unit with ceramic valve and
reed contact board
32Capsule cage connection
21
27
26
3225
222324
28
29
30
20
31
6
Main Components
Overview of rating plates
Depending on the brand, the rating plate may
be of varying design.
The rating plates carry the following
information:
Turmix
Date code
DDMMY
Krups
FNA141 = type
1M= factory
0= internal number
08081 = Date code
DDMMY
König
03170 = Item number
with colour code
Date code DDMMY
Magimix
M200 = type code
Item number with colour
and country coding
Date code DDMMYY
Jura
636 = type
A= colour code
1= Appliance
modification status
7
Saeco
Date code WWYY
Main Components
Water circuit
1Water tank
2Water tank valve
3Pump
4Thermoblock
5Ceramic valve
6Coffee outlet
7Steam pipe and frothing aid
8Condensation room
9Drip tray
5
1
8
6
2
7
3
9
4
8
Main Components
Technical Data
Dimensions in mm
MainsEUR: 230V / 50 Hz
USA /CAN:120 V / 60 Hz
JAP: 110 V / 50-60 Hz
Cable length~1,5 m
ApprovalsSEV, CENELEC, - conform
UL, CUL, MITI
Pump pressure:
- max. permissible17,5 bar ±1,5 bar
- during coffee preparation9 - 13 bar
(depending on brand of coffee)
Flow performance
100 - 240 ml/min. at 12 bar
Weight of machine 4,8 kg
(without water)
Capacities
Water tank1.2 l
Drip tray 0.45 l
Capsule container10-12 pcs.
Pre-heating time approx.ca. 45 s
Safety temperature (thermal cut-off)184° C
Power consumption
(at all voltages and frequencies):
Heating1’200 W
Pump60 W
HeatingPTC 15 W
Ratings:
Preheating15.5 Wh
1 small cup(45ml) 5.5 Wh
1 large cup(110ml) 9 Wh
Stand-by mode(24 hours) 575 Wh
9
Operation
Preparation
1Switch on machine
2Position pot underneath
3LED flashes green
4Fill with water
5Flush JAW
1
2
3
4
10
5
Operation
Making coffee
1Open jaw
2Insert capsule
3Close jaw
4Position cup
5LED must be green
6Place jaw stick in the front position,
coffee flows into the cup
7Once the cup contains the required
amount, return the jaw stick to the
middle position
8Briefly open jaw and eject capsule into
the capsule container
1
3
2
4
5
67
Preparing hot water
1Position cup underneath steam pipe
2LED illuminates green
3Place jaw stick in the rear position, hot
water flows into the cup
4Once the cup contains the required
amount, return the jaw stick to the
middle position
4
3
1
2
11
Operation
Heating with steam
1Slide down frothing pipe (only frothing
aid A and B)
2Press steam switch
3LED flashes orange, wait until LED
deep in the milk
5Place jaw stick in the rear position until
the required foam is produced
6Return jaw stick to the middle position
Frothing aids
There are three different types of frothing aid.
A)EF 749
B)EF 748 Turmix and Nespresso
C)EF 748 Krups
A
12
2
B
C
Operation
LED status diagram
The LED status diagram shows the
behaviour of the LED depending on
temperature and function.
LED-status
1LED flashes green slowly
LED illuminates green
2
3LED flashes orange slowly
4LED illuminates orange
5LED flashes green quickly
Operating sequence
A
Switch on main switch
B
Jaw stick forward or back
C
Jaw stick in middle
D
Operate steam switch
Jaw stick back
E
Jaw stick in middle
F
Note
After the preparation of coffee or hot
!
water, the green LED may flash
rapidly for a short time due to overtemperature.
Steam
preparation
Coffee and
hot water
preparation
Heating up
Ready
Coffee / hot water
preparation
Heating up
Ready
Heating up
Steam ready
Steam preparation
Cooling
!
3
A
1
2
CBEF
2
1
D
23
44
5
13
Troubleshooting
Checking the machine - receipt (1)
The receipt check enables you to rapidly
locate faults on the machine and to initiate
appropriate repair action.
Keep to the order given in the table.
Repair any faults found and repeat the
repair routine to the end.
• Check appliance for visible damage
• Check mechanical elements
• Switch on
• Fill water tank
• Coffee preparation without capsule
- Parts of housing broken or damaged?
- Mains cable damaged?
- Has the customer opened the machine?
- Does the jaw stick engage?
- Does the closing handle work?
- Is the ejector mechanism in working order?
- LED flashes during heating up
- How long does the machine need for
heating up (typical time approx. 45s)?
- Water tank leaks?
- Does the reed contact work?
- Does the pump work?
- Does hot water escape?
• Hot water preparation
14
- Does the reed contact work?
- Does hot water escape?
Troubleshooting
Checking the machine - receipt (2)
• Steam preparation
• De-scale
• Flow rate
• Check for leaks
• Temperature measurement
• Clean
- Does the steam switch work correctly?
LED must flash orange slowly during
heating up and then illuminate continuously.
- Does steam escape?
- See page 33
- See page 34
- See page 35 to 37
- See page 38
- See page 41
• Measure closing force
• Check reed contact
15
- See page 39
- See page 40
Troubleshooting
Complaint:
Coffee temperature too low
Coffee temperature too high
No function
Cause?
• Jaw not preheated?
• Machine scaled (low outflow)?
• Faulty NTC temperature sensor?
• Faulty resistor in the thermoblock?
• Faulty heating PTC?
• Faulty NTC temperature sensor or
electronic mainboard?
• Machine not connected to mains?
Remedy!
- Preheat jaw, allow 2 large cups of water to
flow through without capsule
- De-scale machine (see page 33)
- Replace NTC (see page 22)
- Replace thermoblock (see page 22)
- Replace heating PTC (see page 30)
- Replace NTC temperature sensor (see
page 22)
- Replace electronic mainboard (see page 25)
- Check mains voltage and plug into mains
• Intermittent contact in cables?
• Faulty fine-wire fuse?
• Faulty main switch?
• Faulty NTC temperature sensor?
16
- Replace cable
- Replace - determine reason for fault (see
page 24)
- Replace main switch (see page 26)
- Replace NTC temperature sensor (see
page 22)
Troubleshooting
Complaint:
No outflow
Cause?
• Water tank empty?
• Water tank fitted incorrectly?
• Top of brewing unit is clogged?
• Pyramid plate is clogged?
• Machine is scaled?
• Pump connected incorrectly, or faulty?
• Electronic mainboard fault?
Remedy!
- Fill
- Insert correctly
- Clean, de-scale or replace (see page 27
and 31)
- Replace (see page 31)
- De-scale (see page 33)
- Check pump connections
- Replace pump (see page 23)
- Replace electronic mainboard (see page 25)
17
Troubleshooting
No steam function or too little steam
No capsule ejection
Cause?
• Steam and hot water pipe scaled?
• Steam and hot water pipe clogged?
• Steam switch faulty?
• Pump connected incorrectly?
• Reed contact faulty?
• Electronic mainboard faulty?
• Capsule ejector faulty?
• Capsule cage dirty or damaged?
Remedy!
- De-scale machine (see page 33)
- Clean pipe
- Replace steam switch (see page 26)
- Check electrical connections on pump (see
page 23)
- Check reed contact (see page 40)
- Replace reed contact (see page 29)
- Replace electronic mainboard (see page 25)
- Replace ejector (see page 31)
- Clean or replace capsule cage (see page 31)
Water on the jaw
Water runs out from the side of the jaw
Jaw does not close
• Pyramid plate dirty?
• Jaw poorly closed?
• Brewing unit leaks at the top?
• Not possible to close the jaw?
18
- Clean or replace (see page 31)
- Close jaw correctly
- Replace hose, seal or valve (see page 29)
- Screw capsule cage on fully
Troubleshooting
Complaint:
Water on side of machine or below
machine
Pump noisy
Cause?
• Thermoblock leaking?
• High pressure connections leaking?
• Silicon hoses torn?
• Valve on the water tank leaking?
• Internal manifold sleeve leaking?
• Water tank empty?
• Water tank not inserted correctly?
Remedy!
- Tighten connections on the thermoblock or
replace (see page 22)
- Replace seals or (and) hoses
- Check for leaks (see page 35)
- Replace silicone hoses
- Replace water tank
- Replace internal manifold sleeve
- Fill
- Insert correctly
Not enough froth when frothing milk
• Steam nozzle dirty or scaled?
• Frothing aid not correctly assembled?
• Milk not at fridge temperature?
• The temperature of the pot is too high?
• Heating element is scaled (temperature
loss)?
19
- Clean or de-scale (see page 33)
- Assemble correctly
- Only use milk at fridge temperature
- Use chrome-steel pot at fridge temperature
- De-scale machine (see page 33)
Repair
General disassembly (stage 1)
Tools:
-Special screwdriver (oval)
General information:
The screws are labelled with letters (A, B and
C) in the figures.
These refer to the tightening torques for the
screws.
A=0,5 to 0,9 Nm
B=0,8 to 1,4 Nm
C=1,3 to 1,8 Nm
A and B can be tightened by hand (A =
tighten lightly, B = tighten firmly).
For tightening screws labelled C it is imperative that a torque wrench is used.
Unplug from the mains before
disassembling machine appliance must be isolated!
Item no. 28087
Procedure:
1. Remove water tank, drip tray, and
capsule container.
2. Place machine on the disassembly jig
(item no. 28087).
3. Remove screws (13) on the underside
and rear of the side pieces.
4. Remove side pieces (2 and 3).
20
Repair
General disassembly (stage 2)
Tools
-Torx screwdriver T10, T15
-Special screwdriver (oval)
Procedure
1. General disassembly stage 1.
2. Remove 3 bolts (13) on the cover at the
rear (9) on the underside.
3. Open jaw and remove screws (111) on
the cover.
4. Unscrew ball (80) on the jaw stick.
5. Remove screws (83) and closing lever
(84).
6. Move cover (81) a little to the side and
remove.
7. Remove 2 bolts (12) on the cover at the
rear on the top.
8. Remove cover at the rear (9).
21
Repair
Replacing thermoblock
Tools / aids:
-Torx screwdriver T10, T15
-Flat nose pliers
-Open-ended spanner 8/10mm AF
-Pot to collect water
-Torque wrench
Procedure:
1. General disassembly stage 1 and 2 (see
page 20 and 21).
2. Remove bolt (47) on the thermoblock (66).
3. Remove all electrical connectors.
4. Remove fine-wire fuse clip (43).
5. Remove NTC temperature sensor (64).
Replacing NTC
Tools:
-Open-ended spanner 10mm AF
Procedure:
1. Remove connector on the logic board
2. Undo NTC temperature sensor (64)
replace
3. Assemble in reverse sequence. Only
tighten NTC temperature sensor lightly
until the spring washer is flat.
ATTENTION: Keep a pot at hand for
collecting the water left in the
thermoblock.
6. Remove water connections on the
thermoblock.
7. Replace thermoblock (66).
8. Assemble in reverse sequence. Only tighten
NTC temperature sensor lightly until the
spring washer is flat. Tighten bolt (46) to
torque C using torque wrench.
22
Repair
Replacing pump
Tools / aids:
-Torx screwdriver T10
-Open-ended spanner 14mm AF
-Long-nose pliers
-Pot to collect water
Procedure:
1. General disassembly stage 1 (see page
20).
2. Remove all electrical connections
3. Remove steam switch (30, 63) on the
underside of the appliance to make it
easier to disassemble the pump (see page
25).
4. Remove clamp (45) and hose (65).
ATTENTION: Keep a pot at hand for
collecting the water left in the pump.
7. Remove seal (51) and angle (37).
8. Replace pump (61).
9. Insert seal (51) and tighten corner
connector (37).
10.Turn corner connector to the correct
position using open-ended spanner on
pump projection.
11.Remaining assembly in reverse sequence.
ATTENTION!
Check cable connection! If the
cables are reversed, it is not possible to
generate any steam.
Red cable
5. Remove angled hose (57).
6. Release pump first from bottom rubber
strap, then from the top rubber strap (54).
23
Repair
Replacing fine-wire fuse
Tools:
-Torx screwdriver T15
-Long-nose pliers
-Torque wrench
Procedure:
1. General disassembly stage 1 and 2 (see
page 20 and 21).
2. Remove all connections with red cable.
3. Undo clamp (43).
4. Replace fault fine-wire fuse (998).
5. Assemble in reverse sequence. Tighten
bolt (46) to torque C using torque wrench.
24
Repair
Replacing control board
Tools:
-Torx screwdriver T10
-Long-nose pliers
The service engineer must be
earthed using an earthing
strap!
Procedure:
1. General disassembly stage 1 (see page
20).
2. Place earthing strap around the wrist and
connect to the earthing cable on the unplugged machine! In this way a potential
difference is avoided.
3. Remove connections from the board.
4. Undo 2 screws (12) and remove the
control board.
5. Replace control board (59).
6. Assemble in reverse sequence (see wiring
diagram, p.32)
25
Repair
Replacing main switch or steam
switch
Tools:
-Torx screwdriver T10
-Long-nose pliers
Procedure:
1. General disassembly stage 1 (see page 20).
2. Remove screws (12) on underside of
appliance.
3. Remove connections
4. Replace main switch (62) or steam switch
(63).
5. Assemble in reverse sequence.
Replacing LED
Tools:
-Torx screwdriver T10
Procedure:
1. General disassembly stage 1 (see page 20).
2. Remove connector in the electronic
mainboard.
3. Remove screws (12) and cover (33).
4. Remove screw (48) on the LED board.
5. Replace LED board (58).
6. Assemble in reverse sequence.
Replacing steam pipe
Tools:
-Torx screwdriver T10
-Torque wrench
Procedure:
1. General disassembly stage 1 (see page 20).
2. Remove screws (12).
3. Remove cover (32).
4. Remove steam pipe (40) and replace.
5. Assemble in reverse sequence. Tighten
bolt (12) to torque C using torque wrench.
26
Repair
Replacing jaw
Tools:
-Torx screwdriver T10, T15
-Cross-headed screwdriver
-Long-nose pliers
Procedure:
1. General disassembly stage 1 (see page 20).
2. Open jaw and remove screws (111) on the
cover.
3. Unscrew ball (80) on the jaw stick (134).
4. Remove screws (83) and closing lever
(84).
5. Move cover (81) a little to the side and
remove.
6. Disassemble hoses (85, 65) on the
ceramic valve and remove grounding wire
(115) on the support.
- Procedure on disassembly of the jaw when fitted.
7. Pull off hose (132) on the expansion
housing.
8. Unplug heating PTC (110) and reed
contact (86) on the control board.
9. Remove screws (131) on the support
module (126).
10. Remove complete jaw and replace.
27
Repair
Complete jaw disassembly
Tools:
-Hammer (plastic head)
-Drift No. 4
-Torx screwdriver T10
-Torque wrench
Procedure:
1. General disassembly stage 1.
2. Disassemble jaw as per page 27.
3. Remove capsule cage (see page 31)
4. Remove cover (112).
5. Remove springs (98).
6. Remove shafts (108 +127).
- Procedure for complete disassembly of the jaw
7. Remove side closing lever (120), locking
lever (119) and shaft (113).
8. Remove screws on the control board.
9. Remove swivelling plate (97) with ejector
lever (94) and spring bearing (99).
28
Repair
Complete jaw disassembly
Replacing reed contact
Perform points 1 to 9 (see page 28).
10.Remove screws (87).
11.Remove screws (96) and bearing (109).
12.Remove reed contact (86) and replace.
Attention!
The cover on the ceramic valve must
not be removed.
15.Assemble in reverse sequence. Fit new
seal (90) and tighten screws (87) to torque
C using torque wrench.
11.Remove clamp (45).
12.Replace connection (91) and fit new
seal (90).
13.Assemble in reverse sequence.
29
Repair
Replacing heating PTC
Tools / aids:
-Torx screwdriver T10
Only pertains to machines
produced until sept. 2003.
Procedure:
1. General disassembly stage 1 and 2 (see
page 20 and 21).
2. Disassemble cover (112).
3. Remove connections on the electronic
mainboard.
4. Pull out cable.
5. Remove screws (96) and PTC clamp
(107).
6. Replace heating PTC (110).
7. Assemble in reverse sequence.
30
Repair
Replacing pyramid plate
Refer to modification sheet
no. 2003-01.
Procedure:
1. Remove ejector (122).
2. Remove pyramid plate (123) with
receptacle (138).
3. Fit new pyramid plate with receptacle.
Ensure that the pyramid plate is inserted
in the correct position.
4. Fit ejector.
Replacing capsule cage
Tools / aids:
-Assembly tool (106)
Procedure:
1. Rotate capsule cage (137) from the cage
bracket using the assembly tool (106).
2. Fit new capsule cage.
31
Repair
Electronic mainboard, wiring diagram
1)Reed contact
2)NTC temperature sensor
3)Board fastening
4)LED board
5)Steam switch (violet)
6)Steam switch (violet)
7)Pump (black)
8)Thermoblock (white)
9)Mains cable (blue)
10)Heating PTC (white)
11)Heating PTC (blue)
12)Fine-wire fuse and thermoblock (red)
1
2
4
3
5
6
3
7
9
8
10
11
12
32
Maintenance
Descaling
Never use vinegar.
Decalcifier is aggressive to the
surface of the casing.
Preparation
1. Eject capsule, close jaw and place jaw
stick to middle position.
1
4
2. Remove steam nozzle and frothing pipe
and put them into a pot (min. 0.6 l capacity).
3. Remove drip grid and place pot on drip
tray.
Read safety instructions on side
of descaling sachet.
4. Fill water tank with 0.1 l descaling fluid
and 0.5 l water.
5. Switch on machine.
6. Wait till green indicator lights up.
Descaling
7. Place jaw stick in hot water position.
8. Let entire descaling solution pass through
steam pipe.
9. Place jaw stick to middle position.
2
3
Item no. 24361
9
7
10
6
8
10. Fill water tank again with descaling
solution from pot.
33
Maintenance
Descaling
11. Place pot with steam nozzle and frothing
pipe on drip tray.
12. Place jaw stick in coffee position and let
pass the entire descaling solution through
coffee outlet.
13. Place jaw stick to middle position.
Rinsing
14. Empty pot. Rinse steam nozzle and
frothing pipe.
15. Flush water tank thoroughly and fill it with
fresh water.
16. Place pot on drip tray.
17. Place jaw stick in hot water position. Let
half a tank of water run through steam pipe.
18. Place jaw stick in coffee position and let
remaining water run through coffee outlet.
17
13
19
18
12
11
14
15
19. Place jaw stick to middle position.
20. Switch machine off – decalcification is
completed.
21. Mount steam nozzle and frothing pipe.
22. Insert drip grid.
23. Clean machine.
16
34
22
23
21
Maintenance
Measuring rate of flow
1. Remove ejector
2. Remove pyramid plate support
3. Fit pressure gauge
4. Close jaw
5. Position measuring beaker underneath
6. Switch on machine
7. Open valve fully
8. Place jaw stick in the front position
9. Close valve until 12 bar are indicated
10. Perform measurement for approx.
30 sec.
11. There must be at least 60-120ml in the
measuring beaker
If the manometer indicates large
fluctuations during the
measurement (12 +/- 4 bar), this is an
indication that the pump is faulty.
Keep a watch for leaks!
12 bar
1
4
2
3
7
9
10
8
The manometer must be
observed continuously and the
pressure regulated using the valve if
necessary. With increasing temperature
the pressure also increases, if necessary
readjust the pressure to 12 bar.
60...120 ml
35
5
30 s
Maintenance
Checking for leaks and pump pressure (1)
1) Preparation of the machine
1. General disassembly stage 1 (see
page 20).
2. Open jaw and remove screws (111) on
the cover.
84
83
134
3. Unscrew ball (80) on the jaw stick
(134).
4. Remove screws (83) and closing lever
(84).
5. Move cover (81) a little to the side and
remove.
6. Refit closing lever.
7. Fit pressure gauge.
8. Close jaw.
9. Position pot underneath.
81
111 (A)
36
Maintenance
Checking for leaks and pump pressure (2)
The following components are checked for
leaks:
-Capsule cage
-Connections
-Thermoblock
-Pump
2) Check
1. Perform points 1 to 9 on page 35.
2. Jaw stick to the front (the valve on the
pressure gauge must be opened).
3. Switch on machine.
4. Leave water to run out for approx. 10 s.
5. Fully close valve. The pressure will
rise rapidly initially and stabilise
between 16-19 bar (pump pressurecheck). The pressure will rise slowly
due to the temperature increase.
8. The needle on the display must not
drop below 12bar in 60 s.
9. Open valve, open jaw (pressure
gauge empties).
The residual pressure must be
released after the test by
opening the valve!
The pump is permitted to be in
operation for max. 50 sec.
without an outlet.
6. Visual and acoustic check on all
pressurised connections. The pump
must not be in operation for longer
than 50 s.
7. Switch off machine using the On-Off
switch (jaw stick remains in the front
position).
System:no leakleak
37
Maintenance
Checking extraction chamber for leaks
1. Switch on machine.
2. Remove ejector.
3. Remove pyramid plate support.
4. Insert special pyramid plate support.
5. Insert capsule and close jaw.
6. Jaw stick to the front.
7. Check outflow. The coffee should flow out
evenly and without splashing to the side.
8. If the jet is not correct, replace capsule
cage.
Preparation of the special pyramid plate
support
Saw off the lower part of the pyramid plate
support such that the inner cone is not
damaged.
6
5
2
3
4
7
38
Maintenance
Measuring coffee temperature
1. Switch on machine.
2. After warming up, leave 150ml of water to
flow through to heat the jaw.
3. Insert capsule (Cosi is the most suitable).
4. Close jaw.
5. Position a pot underneath.
6. Place jaw stick in front position.
7. Measure the temperature approx.
5 - 10 mm below the outlet opening.
8. Temperature should be approx.
86 °C ± 3 °C (187 °F ± 5.4 °F).
39
Maintenance
Measuring closing force
1. Switch on machine
2. After warming up, leave 150ml of water to
flow through to heat up the jaw.
3. Insert capsule.
4. Attach spring balance to the middle of the
closing lever.
5. Press down closing lever with the aid of
the spring balance until the closing lever
is closed. Ensure that the spring action
of closing is not taken into account.
6. Read off value. Repeat measurement
several times as necessary.
Closing force for new appliance: 25N +/-5N
If the closing force is less than 10N,
replace capsule cage, pyramid plate and
support.
Art. Nr. 80005
Art. Nr. 4.004
Ordering information:
Spring balance (80005) and compression
force measuring tool (4.004) can be ordered
from the following address: