Neff ELIN User Manual

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1 INTRODUCTION........................................... 3

1.1 Purpose of the document................................................... 3

1.2 Pictograms .......................................................................... 3

2 SAFETY ........................................................ 4

2.1 Safety warnings .................................................................. 4

2.2 Repair warnings .................................................................. 4

2.3 EGB ...................................................................................... 5

3 COMPONENTS AND FUNCTION ................ 8

3.1 Electronic Induction (ELIN) ................................................ 8

3.2 Bosch TouchControl......................................................... 12

3.3 Siemens TouchControls................................................... 15

3.4 Neff TouchControl ............................................................ 18

3.5 Balay TouchControl.......................................................... 21

3.6 ELIN support ..................................................................... 23

3.7 Glass frame ....................................................................... 25

3.8 Fan ..................................................................................... 28

3.9 NTC .................................................................................... 29

3.10 Inductors............................................................................ 33

3.11 Connections ...................................................................... 38

3.12 Perfect Built in union accessory ..................................... 43

4 FAULT DIAGNOSTICS............................... 47

4.1 Error codes or warnings sent by the ELIN...................... 47

4.2 Error codes or warnings sent by the TouchControl ...... 53

5 CHECK AND REPAIR................................58

1.1 Activation and deactivation of the technical services

program for TouchControl ..............................................................58

5.2 Technical Services Program for TouchControl...............66

5.3 NTC sensor checks ...........................................................71

5.4 Fan checks .........................................................................72

5.5 Coil checks.........................................................................72

5.6 Induction unit checks (ELIN) ............................................73

5.7 Checks for when the circuit breaker trips .......................74

5.8 Radio interference .............................................................82

5.9 Checking the level of supplied power..............................84

5.10 Checking hob flatness.......................................................93

5.11 Checking standard operation noises...............................94

5.12 Checking pot detection .....................................................95

5.13 Checking of broken glass .................................................97

5.14 Cookware for induction and recommendations..............99

5.15 Disassembly of the TouchControl..................................102

5.16 Check: low sensitivity on the TouchControl Slider ......103

5.17 Checking the replacement part is correct .....................104

5.18 Checking SQ YL-196 TouchControl operation ..............109

5.19 Checking the “foam” .......................................................110

5.20 Checking perfect built-in accessory joint......................111

5.21 Checking necessary ventilation: 60/70 cm ....................114

5.22 Installation of flat recess in timber using accessory....116

5.23 Assembly and disassembly: 2i.......................................118

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5.24 Check of residual heat indication .................................. 120

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1 INTRODUCTION

1.1 Purpose of the document

The repair manual provides support for the official technician to help
diagnose faults and repair the electrical appliances.

Apart from the repair manual, the technician may also use the
following documents:

- Blow-up diagram of parts of the appliance.

- Diagrams

- List of parts

- Associated technical reports on specific occasions

The diagnosis of faults plus their repair should only
be carried out by an officially authorised technician.

1.2 Pictograms

Warning!

Components sensitive to electrostatic shock:

Respect EGB reference

Sharp edges:

Use protective gloves!

Information or advice

Electrical hazard!

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2 SAFETY

2.1 Safety warnings

Electrical hazard!

Repairs should only be carried out by the manufacturer’s technical
staff.

Inadequate repairs can harm the users.

The sheath and framework may be subjected to voltage in case of
failure.

The appliance should be disconnected from the mains before
dismounting. It contains parts inside that are subjected to high voltage.

Always use a current-breaker switch if it is necessary to conduct low­voltage tests.

The earth connection should not exceed standardised values. This is
of the utmost importance for people’s safety and normal working
conditions of the appliance.

Once the appliance has been repaired, it should be subjected to tests
VDE 0701 or the specific regulations that are in force in the country
concerned.

The replacement of the power cable can only be carried out by
authorised technical staff, using the replacement cable.

Special warnings for induction hobs!

Induction hobs comply with the safety and electromagnetic
compatibility regulations currently in force (EN50366). People with
fitted pacemakers should abstain from using or repairing such an
appliance. The operation of the appliance may interfere with the
operation of the pacemaker.

People with hearing aids may experience discomfort.

2.2 Repair warnings

Warning!

Never attempt to carry out repairs involving the indiscriminate
exchange of component parts.

Proceed in a systematic way, with reference to the technical
specifications supplied with the appliance.

The electronic plates should not be repaired, but replaced with original
spare parts. Exceptions are indicated in separate documents.

Components sensitive to electrostatic shock:

Respect EGB reference

Sharp edges:

Use protective gloves!

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2.3 EGB

2.3.1 Concept

EGB = “Elektrostatisch Gefährdete Bauelemente“ (Electrostatic-

Sensitive Devices)

(Component sensitive to electrostatic shock)

2.3.2 Pictogram

Electronic devices with components that are sensitive to
electrostatic shock (EGB in German) are marked with the
pictogram shown here.

2.3.3 General specifications

The use of cutting-edge electronic technology in current electrical
appliances guarantees high levels of profitability, protection of the
environment, easy handling, operability and safety. Such high­performance technology can only be handled by qualified technicians
with specialised knowledge.

All electronic modules and constructive units incorporate elements
with a potentially dangerous electrostatic voltage.

2.3.4 Dangerous components

Amongst others, these constructive elements are threatened by
electrostatic voltage:

! µProcessors

! ICs

! Transistors

! Tiristors

! Triacs

! Diodes

! etc.

2.3.5 Causes and effect

The human body can generate electrostatic charges in certain
environmental situations. This charge is favoured by dry air and the
coating on insulated floors.

People can transfer an electrostatic voltage:

! of up to 35,000 volts when standing on a non-conductive

carpet.

! of up to 12,000 volts when standing on a non-conductive PVC

floor.

! of up to 1.800 volts when sitting in a padded chair.

The electrostatic voltage in the human body is transferred to electronic
devices and components that are sensitive to electrostatic shock by
touching them, sometimes resulting in damage depending on the
circumstances.

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Mortal attack!

- component rendered useless

- constructive unit rendered useless

- equipment rendered useless

Light attack!

- damaged

- weakened

- premature failure

2.3.6 Indications for components sensitive to electrostatic shock

In all electronic modules and constructive units there are components
that are sensitive to electrostatic shock.

In order to protect such components, the following steps should be
taken:

1. Read the corresponding label for the modules and
constructive units with care.

2. Before touching and measuring any components that are
sensitive to electrostatic shock, apply an electrostatic
protection system (wristband with earth block).

3. Avoid touching these components with electrostatically­sensitive plastics (plastic sheeting, etc.).

4. Constructive units, modules and plate should be picked up as
far as possible without touching the printed circuit boards and
connections.

5. Components that are sensitive to electrostatic shock should
not be located close to monitors or televisions.

6. For transport purposes, only conductive materials or the
original packing should be used.

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2.3.7 Electrostatic protection system

There are several different electrostatic protection systems.

These electrostatic protection systems act to prevent the electrostatic
shock from affecting the human body or by shunting the existing
electrostatic voltage to earth.

In the electrostatic protection system used at the after-sales customer
service, the electrostatic voltage in the body is transferred by means
of a wristband and earth block.

For safety reasons, this is not carried out directly but
using a combination of elements

The connection with the earthwire conductor or
protective conductor should be in perfect condition

Combination of elements with wristband

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3 COMPONENTS AND FUNCTION

3.1 Electronic Induction (ELIN)

There are two types of elin (electronic induction).

! One with its own power supply (“left or main elin”)
! Another one without its own power supply (“right or secondary

elin”), which is powered by the main elin.

They are attached to the elin bracket with clips, plus a couple of
screws.

They communicate with the TouchControl through the LIN connector.

The TouchControl sends power level orders for each burner and the
elin returns the state of the burner (pan recognition, error detection,
etc.)

Depending on the type of model there are:

Domino 1 main elin

2I 60 cm 1 main elin

4I 60cm 1 main elin / 1 secondary elin

4I 70 cm 1 main elin / 1 secondary elin

4I 80cm 1 main elin / 1 secondary elin

3I 1 main elin / 1 secondary elin

5I 90cm 2 main elin / 1 secondary elin

3.1.1 ELIN with own power supply (“left Elin”)

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3.1.1.1 Components of Elin with own power supply

1- Interference filter (yellow)
2- Power supply (red)
3- Rectificator (light green)
4- Power inverter (blue)
5- Control (green)
6- Cooling element (pink)

RectifyEMC Filter Inverter Inductor

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ControlPower SupplierCooling

User Interface

RectifyEMC Filter Inverter Inductor

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ControlPower SupplierCooling

User InterfaceUser Interface

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3.1.2 ELIN without own power supply (“right ELIN”)

3.1.2.1 Components of elin without own power supply

1- Interference filter (light green)
2- Rectificator (light yellow)
3- Power inverter (blue)
4- Control (green, bottom part)
5- Cooling element (left grey)

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Filter

Rectificator

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Inverter Inductor-pot

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25-75 kHz

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FilterFilter

Rectificator

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Rectificator

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Inverter Inductor-pot

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25-75 kHz

3.1.3 ELIN functions

3.1.3.1 Power supply

Elins with their own power supply power the various components of
the induction hob (fan, touchControl, elin without its own power
supply, etc...)

3.1.3.2 Regulation

The elin regulates the power of the inductors by means of the IGBTs
(insulated-gate bipolar transistors) and coordinates the signals given
by the user through the control panel with the various induction zones.

3.1.3.3 Communication

! The elin returns the state of the burner.

For example, if the pan is not detected, the power selected
starts flashing (See pan recognition)

! It indicates the warnings and errors sent by the elin (See errors

and warnings)

! It communicates with the touchControl by means of the 4-cable

LIn connector.

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3.2 Bosch TouchControl

3.2.1 Bosch dominos

3.2.1.1 Control knobs YL-167

! Control knobs
! 9 power levels
! Powerboost function
! “On/Off” sensor

3.2.1.2 Precise TouchControl YL-199

! Precise TouchControl
! One sensor for each level – intuitive direct access to each level
! 9 power levels
! Direct switch off for each cooking zone
! Powerboost function with separate sensor
! “On/Off” sensor
! Timer function
! Residual heat indicator H/h
! Power Management

3.2.2 Bosch 60 / 70 / 80 / 90 cm

3.2.2.1 TouchControl Superquattro (SQ) YL-196

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! One +/- Sensor for each cooking zone

! 17 power levels

! Powerboost function after level 9

! “On/Off” sensor

! Timer function depending on model

! Residual heat indicator H/h

! Power management

! Child lock

3.2.2.2 +/ - TouchControl Sensor YL-202

! +/- Sensors for each cooking zone

! 17 power levels

! Powerboost function after level 9

! Sensor “On”

! Timer function depending on model

! Residual heat indicator H/h

! Power management

! Child lock

3.2.2.3 PreciseTouchControl 60 / 70 / 80 / 90 cm YL-180

! One sensor for each level – intuitive direct access to each level
! 17 power levels

! Direct switch off for each cooking zone

! Powerboost function with separate sensor
! “On/Off” sensor

! Timer function

! Frying sensor depending on model with 4 levels (low-

min-med-max)

! 9 Frying sensor programs

! Cooking sensor depending on model with 5 levels.

! 9 Cooking sensor programs

! Residual heat indicator H/h

! Power management

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! Child lock

! Key lock

3.2.2.4 Semi-preciseTouchControl 60 / 70 / 80 / 90 cm YL-180

! One sensor for each level and one +/- for each intermediate

level

! 17 power levels
! Direct switch off for each cooking zone
! Powerboost function with separate sensor
! “On/Off” sensor
! Timer function
! Frying sensor depending on model with 4 levels (low-

min-med-max)

! 9 Frying sensor programs
! Residual heat indicator H/h
! Power management
! Child lock
! Key lock

3.2.2.5 Metal Touch Control (Precise) YL-205

! One sensor for each level – intuitive direct access to each level
! 17 power levels
! Direct switch off for each cooking zone
! Powerboost function with separate sensor
! “On/Off” sensor
! Timer function
! Frying sensor depending on model with 4 levels (low- min-

med-max)

! 9 Frying sensor programs

! Cooking sensor depending on model with 5 levels.

! 9 Cooking sensor programs

! Residual heat indicator H/h

! Power management

! Child lock

! Key lock

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3.3 Siemens TouchControls

3.3.1 Siemens dominos

3.3.1.1 Control knobs YL-167

! Control knobs
! 9 power levels
! Powerboost function
! “On/Off” sensor

3.3.1.2 TouchControl Slider YL-207

! TouchControl Slider – intuitive direct access to each level
! 17 power levels
! Direct switch off for each cooking zone
! Powerboost function
! “On/Off” sensor
! Timer function
! Residual heat indicator H/h
! Power Management

3.3.2 60 / 70 / 80 / 90 cm Siemens

3.3.2.1 TouchControl Superquattro (SQ) YL-196

! One +/- sensor for all cooking zones

! 17 power levels

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! Powerboost function after level 9

! “On/Off” sensor

! Timer function depending on model

! Residual heat indicator H/h

! Power management

! Child lock

3.3.2.2 +/ - TouchControl Sensor YL-202

! +/- Sensors for each cooking zone

! 17 power levels

! Powerboost function after level 9

! “On” Sensor

! Timer function depending on model

! Residual heat indicator H/h

! Power management

! Child lock

3.3.2.3 TouchControl Slider 60 / 70 / 80 / 90 cm YL-190

! TouchControl Slider – intuitive direct access to each level
! 17 levels of power
! Direct switch off for each cooking zone
! Powerboost function
! “On/Off” sensor
! Timer function
! Residual heat indicator H/h
! Power Management
! Frying sensor depending on model with 4 levels (low-

min-med-max)

! 9 Frying sensor programs

! Cooking sensor depending on model with 5 levels.

! 9 Cooking sensor programs

! Residual heat indicator H/h

! Power management

! Child lock

! Key lock

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3.3.2.4 TouchControl multislider 60 / 70 / 80 / 90 cm YL-169/-170

! One Slider touch control for each cooking zone – intuitive direct

access to each level

! 17 power levels
! Direct switch off for each cooking zone
! Powerboost function
! “On/Off” sensor
! Timer and Egg timer function, one sensor for each cooking

zone

! Residual heat indicator H/h
! Keep Warm function
! Power management
! Child lock
! Key lock

3.3.2.5 Metal TouchControl (slider) YL-204

! One sensor for each level – intuitive direct access to each level
! 17 power levels
! Direct switch off for each cooking zone
! Powerboost function with separate sensor
! “On/Off” sensor
! Timer and Egg timer function
! Frying sensor function depending on model with 4 levels

(low-min-med-max)

! 9 Frying sensor programs

! Cooking sensor function depending on model with 5

levels.

! 9 Cooking sensor programs

! Residual heat indicator H/h

! Power management

! Child lock

! Key lock

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3.4 Neff TouchControl

3.4.1 Neff dominos

3.4.1.1 TouchControl YL-199

! One +/- Sensor for each cooking zone

! 9 power levels
! Powerboost function after level 9
! Powerboost function with separate sensor “P”
! “On/Off” sensor
! Residual heat indicator H/h
! Child lock
! Cleaning protection
! Power management

3.4.1.2 With controls

The control is oval and just as those of the oven.

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3.4.2 60 / 70 / 80 / 90 cm Neff

3.4.2.1 TouchControl Digiselect YL-188

! One +/- Sensor for all cooking zones

! 9 power levels
! Powerboost function after level 9

! Powerboost function with separate sensor “P”
! “On/Off” sensor

! Power management

! Timer function depending of the variant

! Residual heat indicator H/h

! Child Lock or Keep Warm function “L”

! Cleaning protection

! Keep Warm function for each cooking zone

With Frying Sensor function

3.4.2.2 TouchControl metalTouch YL-206

! One +/- Sensor for all cooking zones

! 9 power levels
! Powerboost function after level 9

! Powerboost function with separate sensor “P”
! Timer function depending of the variant

! Residual heat indicator H/h

! Child Lock or Keep Warm function “L”

! Cleaning protection

! Keep Warm function for each cooking zone

! Power management

The sensors are integrated in a metallic profile.

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3.4.2.3 Touch Control Tippad YL-189

! A only central control device

! Powerboost function after level 9

! Powerboost function with separate sensor “P”
! “On/Off” sensor
! Timer function
! Residual heat indicator H/h

! Power management

! Child Lock “L”

! Key Lock “L”

! Cleaning protection

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3.5 Balay TouchControl

3.5.1 Balay dominos

3.5.1.1 TouchControl YL-213

! One +/- sensor for each cooking zone

! 9 power levels
! Powerboost function after level 9
! Powerboost function with separate sensor
! “On/Off” sensor
! Residual heat indicators H/h

! Child lock

3.5.2 Balay 60 / 70 / 80 / 90 cm

3.5.2.1 TouchControl Superquattro (SQ) YL-196

! One +/- sensor for each cooking zone

! 9 power levels

! Powerboost function after level 9

! “On/Off” sensor

! Timer function depending on model

! Residual heat indicator H/h

! Child lock

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3.5.2.2 TouchControl Básico+ línea de texto YL-197

It has been cancelled.

! +/- sensors for each cooking zone

! 9 power levels

! Powerboost function after level 9

! “On” sensor

! Timer function depending on model

! Residual heat indicator H/h

! Power management

! Child lock
!

3.5.2.3 Touch Control Metal Balay

! +/- sensors for each cooking zone

! 9 power levels
! Powerboost function after level 9

! “On/Off” sensor
! Timer function
! Frying sensor depending on model with 4 levels (low- min-

med-max)

! 9 Frying sensor programs

! Residual heat indicator H/h

! Power management

! Child lock
! Key lock

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3.6 ELIN support

In IH4 (previous project) there was a plastic support without a metal
frame.

In the new IH5 project there are two types of support:

! ELIN support 1
! ELIN support 2
! Along with a metal frame, which makes it possible to

insert the turrets for the cooking sensor and two more
relay modules.

3.6.1 ELIN support 2 for 60-70 cm hobs

3.6.2 ELIN support 1 for dominos and combinations

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3.6.3 90cm hob

A- ELIN support 1

B- ELIN support 2

3.6.4 90*35 cm panoramic hob

A- ELIN support 1

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3.7 Glass frame

3.7.1 Characteristics

The inner framework of the glass frame units consists of 4 frames
stuck together.

This design improves the tension that might be created.

The hermetic seal has been replaced by foam, which is fitted by robot.

Old seal

New seal = foam

There are greater advantages to be obtained with foam as opposed to
using the hermetic seal:

! Automatically constant thickness
! Site of application is controlled
! Average flatness is reduced by 0.2 mm.

3.7.2 Types

We have different sizes and styles for glass frame units.

Sizes:

30 cm; 40 cm; 60 cm; 70 cm; 80 cm and 90 cm.

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Styles

The various styles differ with respect to outer trim, colour of the glass
and / or type of mounting, apart from the way the model can be
recognised.

Black vitroceramic glass

Metal look vitroceramic glass

White vitroceramic glass

3.7.3 Markings on glass

In the models for Balay and Lynx there is a label at the top on the right
with the complete model without KI printed on it.

The other models only have the supplier’s number, at the top on the
left, enabling us to find out what model it is.

This number is not easy to see. See photo below.

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3.7.4 Replacing glass frame for basic units

Warning!

The basic units have trim all around the edge of the glass.

Until recently, the outer metallic trim was completely stuck to the glass
with silicon.

Now, although they will be supplied together, they will not be stuck
with silicon but with foam, which only keeps the trim in place.

Thus, special care should be taken when handling the replacement
glass frame, since it might fall and cause injury should the glass fall on
top of us.

All replacement glass frames will be supplied like this. However, they
will have a sticker to remind the people handling them, printed with the
following warning:

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3.8 Fan

3.8.1 Characteristics and assembly

The fan used operates on direct current (without dynamo brushes)
and contains electronic components.

It is connected to the ELIN plate by means of a 3-wire connection with
some of the ends soldered to the fan’s circuit board

+24V

GND = earth

TACHO = tachograph

It is attached by means of clips (dominos and 2I). In other models it is
attached to a bracket, which is screwed into place.

1.1.2 Function

To cool the electronic components.

Warning!

Between the content of the housing and the entrance of the fan there
should be a gap of at least 2 cm.

Do not keep small objects and papers in the box, since these could be
absorbed by the fan and reduce the cooling effect, or damage the fan.

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3.9 NTC

3.9.1 Types

There are two types of NTCs.

! NTCs for the inductors.
! NTCs for the electronic module (ELIN)

3.9.2 Characteristics and assembly

3.9.2.1 NTCs for the inductors

In both IH4-I (previous project) and IH5-I (current project) the NTCs
measure the temperature directly on top of the glass.
The difference lies in the way the NTC is mounted in the inductor
and the fact that they have polarity (i.e. 3 channels for the frying
function NTC).
For mounting purposes, a silicon support bracket is used instead of
a metal spring. This reduces the time taken to assemble the
component.

The external NTC has a 3-wire connector and controls the frying
sensor function.
They are both interchangeable and have a different code number
(internal 2-wire NTC connector and external 3-wire NTC connector)
and can be supplied as spare parts.

Photo of NTC and cross section of new IH5-I project

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IH4-I

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1.1.2.2 NTCs for induction module

These are two NTCs located behind the induction module, next to
the bolts. They are not interchangeable.

1.1.2 Function of inductor NTCs

These measure the operating temperature for the inductors. If the
temperature limits are exceeded, the power supply is cut off, with a
warning being sent to the TouchControl panel. Once the NTCs have
cooled down again, the power supply is renewed.

[1] IH4-I.2

[2] IH5-I

[3] IH5-I critical modules

185

30%

100%

Potencia

230

250

T

NTC

[ºC]

265

235

T

EST

[ºC]

NTC OPEN

NTC SHORT

t""

[1] IH4-I.2

[2] IH5-I

[3] IH5-I critical modules

185

30%

100%

Potencia

230230

250250

T

NTC

[ºC]

265

235235

T

EST

[ºC]T

EST

[ºC]

NTC OPENNTC OPEN

NTC SHORTNTC SHORT

t""t""t""

Power

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3.9.3 Function of NTCs for electronic module

These measure the temperature of the IGBTs (insulated-gate bipolar
transistor, the element that supplies power to the electronic module)
and cut off the power supply if they reach the maximum temperature.

IGBTs.

[1] IH4-I.2

[2] IH5-I

[3] IH5-I critical modules

115 135

100%

Potencia

105 T [ºC]

15%

30%

NTC OP/SC

[1] IH4-I.2

[2] IH5-I

[3] IH5-I critical modules

115 135

100%

Potencia

105 T [ºC]

15%

30%

NTC OP/SC

115 135

100%

Potencia

105105 T [ºC]

15%15%

30%

NTC OP/SCNTC OP/SC

Power

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3.10 Inductors

3.10.1 Characteristics, types and assembly

The 145,180 and 210 mm inductors have been changed, to include
the function of frying and to improve the efficiency, heat distribution
and recipient detection. (Before, there was only frying in the 210mm
inductor).

In the frying models, the 180 and 210 inductors have a second NTC
(3-way connector). In the case of the 145mm inductor it is necessary
to insert into the ELIN a short-circuited 3-way connector (a type of
jumper with its own code).

Warning!

When changing the part of the ELIN of the 145mm inductor with frying
function, the jumper of the original part should be taken and installed
in the new ELIN.

If we do not install the jumper, the frying will not operate.

Does not come with spare.

Type name

Bräter

28cm double

145 mm

180 mm

210 mm

180 mm

280 mm

280 mm

180 mm

180x280 mm

210 mm

320 mm

260 mm

145 mm

180 mm

210 mm

180 mm

280 mm

280 mm

180 mm

180x280 mm

210 mm

320 mm

260 mm

145 mm

180 mm

210 mm

180 mm

280 mm

280 mm

180 mm

180x280 mm

210 mm

320 mm

260 mm

Triple 32 cm

(NEW for IH5-I)

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Mount upon the inductor assembly.

In case of damage, the complete assembly must be replaced.

AA

A- Inductor assembly

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1.1.2 32 cm triple inductor (New feature IH5-I)

Made up of 3 rings: internal, middle and external.

Internal ring = 210mm
Middle ring = 260mm
External ring= 320mm

3.10.1.1 Power table in Watts.

Power/diameter 210 mm 260 mm 320 mm
P Standard 2200 2600 3300
P booster 3300 3400 3600
P Superbooster - - 4600

In order to activate the superbooster of the triple inductor, an auxiliary
plate is needed. See relay plate.
The superbooster can only be activated on the external ring.

3.10.2 28 cm Double Inductor

The auxiliary plate of the double inductor in order to activate the
superbooster has been integrated into the ELIN, simplifying the
connection diagram.

3.10.2.1 Power table in Watts

Power/diameter 180 mm 280 mm
P Standard 1800 2800
P booster 2500 3000
P Superbooster - 4400

3.10.3 Bräter Inductor

The auxiliary plate of the Bräter inductor in order to activate the
booster has been integrated into the ELIN, simplifying the connection
diagram.

3.10.3.1 Power table in Watts

Power/diameter 180 mm 280 mm
P Standard 1800 2000
P booster 2500 2600
P Superbooster - -

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3.10.3 Double, triple or Bräter cooking zones

These zones can recognize recipients of different sizes. Depending
on the material and the properties of the recipient, the zone will
adapt automatically; either only the simple zone or its entirety and
supplying the adequate power to obtain good cooking results.
There is no light indicator indicating how many rings are active.
Even if the external ring is not active, the internal ring can supply
more power than if the external one were active.

Warning!

The double, triple and Bräter (multiples) inductors have polarity,
that is, the connection of its elements cannot be inverted.
If this is not taken into account, the detection of the recipient could fail
and if the ring were activated or the auxiliary element the correct
power will not be supplied. For this reason, the cables of the inductor
are of a different colour.

3.10.4 Booster in multiple inductors

The booster is always possible. A b appears on the display, but the
power depends on the elements which are active.
The detection of the number of active rings is not indicated with any
light signal.
The superbooster can only be activated in the external ring.
For example:

4.6 kW inductors on the right disconnected and external ring
active

3.6 kW a right inductor connected and external ring active

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3.10.5 Booster in Bräter

For IH5-I the Bräter has a booster power of 2.6 kW (2 kW of
nameplate power) when the left front inductor is turned off.

For IH4-I (Ind IV) there was no booster and the nameplate power was
of 2.6 kw.

The detection of the Bräter is not indicated on the touchControl.

3.10.6 Powers table level 9, booster and superbooster

145 mm

180 mm

210 mm

180 mm

280 mm

280 mm

Level 9
PowerBoost

SuperBoost

180 mm

180x280 mm

3.300 W (+50%)

2.200 W

2.500 W (+38%)

1.800 W

1.800 W (+28%)

1.400 W

2.500 W (+38%)

1.800 W

3.600 W (+50%)

2.400 W

2.500 W (+38%)

1.800 W

210 mm

320 mm

260 mm

3.300 W (+50%)

2.200 W

3.400 W (+11%)

2.600 W

From 3.600 W (+9%)

3.300 W

to 4.600 W (+28%)

2.600 W (+30%)

2.000 W

to 4.400 W (+57%)

From 3.600 W (+21%)

2.800 W

New

New

New

New

145 mm

180 mm

210 mm

180 mm

280 mm

280 mm

Level 9
PowerBoost

SuperBoost

Level 9
PowerBoost

SuperBoost

180 mm

180x280 mm

3.300 W (+50%)

2.200 W

3.300 W (+50%)

2.200 W

2.500 W (+38%)

1.800 W

2.500 W (+38%)

1.800 W

1.800 W (+28%)

1.400 W

1.800 W (+28%)

1.400 W

2.500 W (+38%)

1.800 W

2.500 W (+38%)

1.800 W

3.600 W (+50%)

2.400 W

3.600 W (+50%)

2.400 W

2.500 W (+38%)

1.800 W

2.500 W (+38%)

1.800 W

210 mm

320 mm

260 mm

3.300 W (+50%)

2.200 W

3.300 W (+50%)

2.200 W

3.400 W (+11%)

2.600 W

3.400 W (+11%)

2.600 W

From 3.600 W (+9%)

3.300 W

From 3.600 W (+9%)

3.300 W

to 4.600 W (+28%)

2.600 W (+30%)

2.000 W

2.600 W (+30%)

2.000 W

to 4.400 W (+57%)

From 3.600 W (+21%)

2.800 W

From 3.600 W (+21%)

2.800 W

New

New

New

New

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3.11 Connections

3.11.1 Input feed connection

There is a valid input connection for all the electrical configurations
and installations throughout Europe.

3.11.1.1 Domino Connection (1 Module)

3.11.1.2 60 cm, 70 cm and 80 cm Connection (2 modules)

3.11.1.3 90 cm Connection (3 modules)

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3.11.2 Touch Control feed connection

The 4-wire connector between the ELIN and Touch Control is the one
which feeds Touch Control.

3.11.3 Jumper connector for 15 cm frying sensor

In order for the frying sensor function of this 15 cm inductor to work it
is necessary to connect this jumper; if not, the frying sensor function is
not activated.

For the rest of the inductors with frying it is not necessary, because we
connect the 3-way NTC, which controls the frying and activates the
function.

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3.11.4 Connection of the Cooking Sensor

The outer part must be positioned to prevent excessive overheating.

Example of bad positioning Example of good positioning

Fan connection

3.11.4.1 Domino (1 fan)

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3.11.4.2 2I (fan)

The fan connection is guided through the white support and the
connector of the relay plate goes behind the condensers.

3.11.4.3 60 cm, 70 cm and 80 cm (1 fan)

3.11.4.4 90 cm (2 fans)

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3.11.5 Connection between ELINS

3.11.5.1 3I, 5I: 16-way connector

This is a 16-way connector.
Care should be taken upon dismounting it, as it could be damaged.

In case of bad connection, check the connector pins; they may be
slightly bent.

3.11.5.2 Other models: 8-way connector

3.11.6 Superbooster Connection

This is the lower white connector.

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3.12 Perfect Built in union accessory

3.12.1 Union accessory components

This accessory is for combining dominos with other types of counters
so that they are totally level. .

Bosch HEZ394301

Siemens HZ394301

Neff Z9914X0

! Combination profile
! Some screws for fastening the profile in case of having a wood

counter.

! Stickers in case of being granite or marble
! Some screws and metal pieces to fit the counter.
! Safety profiles (3 types: A, B , C and D)

Safety

Angles

SE BO / NE BA

60 cm B B

80 cm C A

80 cm FTH A A

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1.1.1.1 Characteristics

The dimensions of the combination kits changes for each
trademark.

For Bosch and Neff

262

306

18 18 18

270

36

270

576

262

306

18

4 4 4

4

262

306

18 18 18

270

36

270

576

262

306

18

4 4 4

4

Domino width 306 mm

Accessory width 36 mm

For Siemens:

262

302

16 16 16

270

32

270

572

262

302

16

4 4 4

4

262

302

16 16 16

270

32

270

572

262

302

16

4 4 4

4

Domino width 302 mm

Accessory width 32 mm

For Balay

262

288

10 10 8

270

20

270

560

262

288

8

5 3 3

5

262

288

10 10 8

270

20

270

560

262

288

8

5 3 3

5

Domino width 288 mm

Accessory width 20 mm

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3.12.1.1 Possible fitting combinations and measurements

3.12.1.1.1 32 mm Kit

! 2 dominos

! Domino + domino 38 cm

! Domino + 60 cm

! Domino + 80 cm

! Domino + domino + 60 cm

! Domino + 60 cm + domino

288

288592

286

286602

1174

288

288592

286

286602

1174

! 3 Dominos

302 302 302

286

302 286

874

302 302 302

286

302 286

874

302

286

286

572

302

302

286

376

662

392

302

602

286

586

872

286

796

1082

302

812

302 302 602

286

302 586

1174

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3.12.1.1.2 36 cm Kit

! 2 dominos

306

288

288

576

306

306

288

288

576

306

! Domino + domino 38 cm

306

288

378

666

396

306

288

378

666

396

! Domino + 60 cm

306

606

288

588

876

306

606

288

588

876

288

588

876

! Domino + 80 cm

288

798

1086

306

816

288

798

1086

306

816

! Domino + domino + 60 cm

306 306 606

288

306 588

1182

306 306 606

288

306 588

1182

! Domino + 60 cm + domino

1182

306 306

606

288 288606

1182

306 306

606

288 288606

! 3 Dominos

306

882

306 306 306

288

288

306

882

306 306 306

288

288

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4 FAULT DIAGNOSTICS

4.1 Error codes or warnings sent by the ELIN

There are 3 types of error messages or warnings that can be sent by
the ELIN (induction electronics):

1- Warnings and safety cut-outs.

2- Fault detection concerning connections or elements external to

the induction electronics (NTC not connected, fan…).

3- Faults with the induction electronics (ELIN) that require a

replacement to be made.

Warning!

Before carrying out any type of repair to the equipment, first switch it
off and then on again.

Should the fault not be resolved by switching the equipment off and on
again, disconnect it from the mains supply, wait 20 seconds and
reconnect it.

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WARNINGS AND SAFETY CUT-OUTS: “Encoded with the letter U”

The codes are listed below in decreasing order of priority. In the event of more than one, only the highest priority warning is displayed.

Fault /

Warning

Code

Fault / Warning Cause Solution User Message

U1

The input voltage is less than
150 V or greater than 275 V.

The input connection may be
faulty.

1- Check the power input

connection.

2- This error appears and

disappears without action
by the user, it is displayed
without connecting power
to coils and would
disappear when the input
voltage is within the
established limits.

When this message is
displayed, all coils are
switched off. The message
is displayed on all for coils if
it is full induction and only
on the induction coils if it is
a 2i unit.

U2

The NTC on the induction
unit is blocking operation.

The NTC is not heating up within
the established limits according to
the power supplied.

1- Check connections on the

indicated induction
module NTC.

2- If the connection is

correct and the fault
continues, replace the
NTC.

U3

The NTCs on the ELIN are
blocking operation.

Excess temperature on the
specific module.

Leave to cool and reset the hob.

U4

The NTC on the cooking
sensor is blocking operation.

Excess temperature on the
cooking sensor module.

Leave to cool and replace
cooking sensor if fault continues.

Perhaps a hot pot has been
left near the cooking sensor.

R

R

R

E

E

E

P

P

P

A

A

A

I

I

I

R

R

R

M

M

M

A

A

A

N

N

N

U

U

U

A

A

A

L

L

L

I

I

I

N

N

N

D

D

D

V

V

V

:

:

:

2

2

2

I

I

I

Fault detection concerning connections or elements external to the induction electronics (NTC not connected, fan…)

: “Encoded with the letter d”

The codes are listed below in decreasing order of priority. In the event of having more than one, only the highest priority warning is displayed.

Fault /

Warning

Code

Fault / Warning Cause Solution User Message

d0

Communication failure
between the TouchControl
and ELIN or between
ELINs.ºº

The connections between the
TouchControl and the ELIN or
between ELINs may be faulty.

1- Check connection

between the
TouchControl and ELIN
or between ELINs.

2- Replace connections.

d1

ASIC communication failure
between ELINs
(Superbooster). Fault on the
right module in superbooster
models.

1- The 16 conductor cable
between ELINs may be faulty.

2- The connector for the 16
conductor cable may have bent
flaps.

1- Check the 16 conductor

connection between
ELINs.

2- If any of the flaps are

bent, it is not necessary
to replace the cable. It is
enough to straighten the
flaps and reconnect the
16 conductor cable.

d2

Superbooster relay error. The superbooster relay located in

the ELIN has become damaged.

This error is common on the
paella dish module, although it is
possible that the relay not
operating correctly is the one on
the right or secondary ELIN.

d3

Fan error. The fan cables are badly

connected or the fan has become
damaged.

Check fan connection or replace
the fan if it does not work.

d4

The NTC on the induction
unit is on an open circuit.

The NTC on an induction unit is
not connected.

Check NTC connections.

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d5

The NTC on the induction
unit is short circuiting.

The NTC on an induction unit has
become damaged.

Replace NTC on the indicated
induction unit.

d6

The cooking sensor signal is
on an open circuit.

The cooking sensor is not
connected to the ELIN

Check cooking sensor
connection.

d7

The cooking sensor signal is
short circuiting.

The cooking sensor has become
damaged.

Replace cooking sensor.

Warning!

The Superbooster fault on the triple-ring paella coil is not encoded.
One symptom of this error is that low-level power is supplied.

The relay board is not included within the ELIN itself on the triple-ring
paella coil. It will be necessary to check the relay module.

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Faults with the induction electronics (ELIN) that require replacements to be made : “Encoded with the letter e”

The codes are listed below in decreasing order of priority. In the event of having more than one, only the highest priority warning is displayed.

Fault /

Warning

Code

Fault / Warning Cause Solution User Message

e0

The input relay on the ELIN
is faulty.

This error is displayed when it is
attempted to close the relay by
switching on a coil.

1- Switch off and on again to

see if the fault is resolved.

2- Replace the ELIN that

corresponds to the fault
location.

This can be shown on the
display if we supply power
only to a specific burner.

Instruct the user to switch
off and on again and to
reset the mains supply.

e1

Damaged ELIN
measurement circuit.

The Vbus measurement circuit
has become damaged.

1- Replace the ELIN that

corresponds to the fault
location.

Instruct the user to switch
off and on again and to
reset the mains supply.

e2

Main synchronisation signal
error.

The synchronisation signal is
faulty.

1- Replace the ELIN that

corresponds to the fault
location.

Instruct the user to switch
off and on again and to
reset the mains supply.

e3

Software security error. It may be a sporadic fault and

caused by an internal
microcontroller fault.

1- Switch off and on again to

see if the fault is resolved.
Reset and if not;

2- Replace the ELIN that

corresponds to the fault
location.

Instruct the user to switch
off and on again and to
reset the mains supply.

e4

ASIC communication error
within the ELIN itself.

ASIC communication has become
damaged.

1- Replace the ELIN that

corresponds to the fault
location.

Instruct the user to switch
off and on again and to
reset the mains supply.

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e5

Configuration relay error on
every induction unit.

They may have become stuck
together or been damaged when
activating the induction coil.

1- Switch off and on again to

see if the fault is resolved.
Reset and if not;

2- Replace the ELIN that

corresponds to the fault
location.

Instruct the user to switch
off and on again and to
reset the mains supply.

This is only displayed if the
burner is activated.

e6

IGBT inverter error. The IGBTs have become

damaged or the connection on
the induction units may be faulty.

1- Check the connection on

the induction units.

2- Replace the ELIN that

corresponds to the fault
location.

Instruct the user to switch
off and on again and to
reset the mains supply.

e7

NTC on the ELIN short
circuiting or on an open
circuit.

NTC short or open circuit. 1- Replace the ELIN that

corresponds to the fault
location.

Instruct the user to switch
off and on again and to
reset the mains supply.

e8

The power measurement
circuit has become damaged.

The power measurement is
incorrect.

1- Replace the ELIN that

corresponds to the fault
location.

Instruct the user to switch
off and on again and to
reset the mains supply.

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4.2 Error codes or warnings sent by the
TouchControl

Warning!

Before carrying out any type of repair to the equipment, first switch it
off and then on again.

Should the warning display remain after having switching the
equipment off and on again, disconnect it from the mains supply, wait
20 seconds and reconnect it.

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Internal TouchControl faults: “Encoded with the letters ErXY”

The XY correspond to specific error numbers. Below is a list of the most common errors. It is not a comprehensive list.

Fault /

Warning

Code

Fault / Warning Cause Solution User Message

Er32

Internal TouchControl error. Spare parts confusion or a 4i module

has been installed instead of a 2i
module.

Check replacement parts
(they are labelled with the
supplier number) and check
the correct code.

Control module fault.

Er12

Relay error. They may have become stuck

together.

Replace the TouchControl. Control module fault.

Er13

EEprom fault The EEprom recording is not good. Replace the TouchControl. Control module fault.

Er21 and

beep

Overheating of the control

module.

Extended operation of the coils near
to the TouchControl.

Leave to cool and press a
sensor to stop the beep
alarm.

Leave to cool and press
a sensor to stop the
beep alarm.

Er22

Sensor fault. The sensors have become damaged. Replace the TouchControl. Control module fault.

Er25

Incorrect TouchControl

connection.

Bad connection of the TouchControl. Check the TouchControl

connections.

Control module fault.

Er26

Voltage too high in standby

mode.

The voltage is too high in standby
mode. The relay activation circuit is
defective.

Replace the TouchControl. Control module fault.

E and beep

Sensor pressed for more than

10 seconds or water has fallen

on it.

Sensor pressed for more than 10
seconds or water has fallen on it.

Remove finger from the
sensor or dry any water on
the TouchControl.

Sensor pressed for more
than 10 seconds or
water has fallen on it.
Remove finger from the
sensor or dry any water

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on the TouchControl.

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Warnings / Non-faults indicated on the TouchControl

: “Encoded with the letter F”

These are listed in the final section of the instruction booklet

Fault /

Warning

Code

Fault / Warning Cause Solution User Message

F0

Interface fault with the
cooking sensor or the
frying sensor.

Communication failure
with the induction coil.

The connections on the
cooking / frying sensor
may be loose.

The connection is loose or
faulty on induction
modules.

3- Check / replace

connections between the
cooking / frying sensor
board and the
TouchControl in the
case of smaller modules
(vitros). Replace
TouchControl (including
frying sensor board).

4- Check connections on

induction modules.
Replace the module that
controls the zone with
F0.

F2

TouchControl
overheating.

Extended operation of the
coils near the
TouchControl. Above >
105 ºC.

3- Leave to cool. The areas affected by this error may

not operate during a short period of
time. Once the TouchControl reaches
an accepted temperature, simply touch
any button for the warning message to
disappear.

Key symbol

displayed

The equipment is blocked The user has blocked it

without realising.

Perform the technical
service program for
TouchControl. (step P2).

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F4

The temperature of the
TouchControl is
excessively high.

Above > 140 ºC and higher
than F2.

1- Leave to cool. The areas affected by this error may

not operate during a short period of
time. Once the TouchControl reaches
an accepted temperature, simply touch
any button for the warning message to
disappear.

F8

The maximum operation
time for one or more coils
has been exceeded.

These times depend on
the selected power level
and may range between 1
and 10 hours.

1- Leave to cool. Simply touch any button for this

message to be removed.

Should you wish to continue cooking,
switch the hob on again and select the
desired power level.

F9

Metal touch failure. It may have come loose

due to a knock.

1- Check the connection

cable.

2- Replace the entire glass

assembly.

The residual

heat H/h

appears

immediately

after

switching on

Fictitious residual heat
H/h indication on the
displays.

Various tests that are
performed at the factory.

Perform the technical
service program for
TouchControl. (step P2).

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5 CHECK AND REPAIR

1.1 Activation and deactivation of the technical services program for TouchControl

Warning!

The procedure for accessing the technical services program may only
be completed during the first 60 minutes after connecting the
TouchControl to the mains supply.

TouchControl units come with a label containing information on the
type of TouchControl it is or whether this information can be gained
via Quickfinder by clicking on the TouchControl unit.

5.1.1 Superquattro SQ YL196 TouchControl

Step Operation and indication

0

The unit is off

1

Press and hold the selection button

2

Press and hold the On button

3

A short flash of all segments

4

Release the selection button in under 1 second whilst still
pressing the On sensor

5

A short flash of all segments

6

Press the selection button in under 1 second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

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5.1.2 Basic Balay YL197 TouchControl

5.1.3 Bosch YL180 precision selection TouchControl

In order to find the sensor for accessing the services program, the
worktop must be on. Once the location is known, it should be turned
off again, remembering the location of the sensor.

Step Operation and indication

0

The unit is off

1

Press and hold the “-“ button in zone 3

2

Press and hold the On button

3

A short flash of all segments

4

Release the “-“ button in zone 3 in under 1 second whilst
still pressing the On sensor

5

A short flash of all segments

6

Press and hold the “-“ button in zone 3 in under 1 second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

Step Operation and indication

0

The unit is off

1

Press and hold the button in zone 3

2

Press and hold the On button

3

A short flash of all segments

4

Release the button in zone 3 in under 1 second whilst
still pressing the On sensor

5

A short flash of all segments

6

Press and hold the button in zone 3 in under 1 second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

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5.1.4 Siemens YL190 monoSlider TouchControl

5.1.5 Neff Digiselect YL188 / Tippad YL189 / metaltouch YL206 TouchControl

Step Operation and indication

0

The unit is off

1

Press and hold the sensor in zone 3

2

Press and hold the On button

3

A short flash of all segments

4

Release the sensor in zone 3 in under 1 second whilst
still pressing the On sensor

5

A short flash of all segments

6

Press and hold the sensor in zone 3 in under 1 second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

Step Operation and indication

0

The unit is off

1

Press and hold the sensor in zone 3

2

Press and hold the On button

3

A short flash of all segments

4

Release the sensor in zone 3 in under 1 second whilst
still pressing the On sensor

5

A short flash of all segments

6

Press and hold the sensor in zone 3 in under 1 second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

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5.1.6 Gaggenau Comfort YL201 / twistpad YL203 TouchControl

In order to find the sensor for accessing the services program, the
worktop must be on. Once the location is known, it should be turned
off again, remembering the location of the sensor.

5.1.7 Metal Touch BO YL205 / SE YL204 TouchControl

Step Operation and indication

0

The unit is off

1

Press and hold the sensor in zone 3

2

Press and hold the On button

3

A short flash of all segments

4

Release the sensor in zone 3 in under 1 second whilst
still pressing the On sensor

5

A short flash of all segments

6

Press and hold the sensor in zone 3 in under 1 second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

Step Operation and indication

0

The unit is off

1

Press and hold the “-“ button in zone 3

2

Press and hold the On button

3

A short flash of all segments

4

Release the “-“ button in zone 3 in under 1 second whilst
still pressing the On sensor

5

A short flash of all segments

6

Press and hold the “-“ button in zone 3 in under 1 second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

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5.1.8 Thermador Digiselect YL192 TouchControl

5.1.9 Multislider YL169 / YL170 TouchControl

Step Operation and indication

0

The unit is off

1

Press and hold the sensor in zone 3

2

Press and hold the On button

3

A short flash of all segments

4

Release the sensor in zone 3 in under 1 second whilst
still pressing the On sensor

5

A short flash of all segments

6

Press and hold the sensor in zone 3 in under 1 second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

Step Operation and indication

0

The unit is off

1

Press and hold the ST2 timer sensor in zone 2 or the
timer sensor on the left of on/off sensor for 5i

2

Press and hold the On button

3

A short flash of all segments

4

Release the ST2 timer sensor in zone 2 in under 1
second or the timer sensor on the left of on/off sensor
for 5i whilst still pressing the On sensor

5

A short flash of all segments

6

Press and hold the ST2 timer sensor in zone 2 or the
timer sensor on the left of on/off sensor for 5i in under 1
second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

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5.1.10 Basic BO/SE YL202 TouchControl

5.1.11 Domino balay YL213 TouchControl

Step Operation and indication

0

The unit is off

1

Press and hold the sensor in zone 3

2

Press and hold the On button

3

A short flash of all segments

4

Release the sensor in zone 3 in under 1 second whilst
still pressing the On sensor

5

A short flash of all segments

6

Press and hold the sensor in zone 3 in under 1 second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

Step Operation and indication

0

The unit is off

1

Press and hold the “+” sensor in zone 2

2

Press and hold the On button

3

A short flash of all segments

4

Release the “+” sensor in zone 2 in under 1 second
whilst still pressing the On sensor

5

A short flash of all segments

6

Press and hold the “+” sensor in zone 2 in under 1
second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

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5.1.12 Domino BO/Ne/TH YL199 TouchControl

5.1.13 Domino SE Slider YL207 TouchControl

Step Operation and indication

0

The unit is off

1

Press and hold the sensor furthest to the right

2

Press and hold the On button

3

A short flash of all segments

4

Release the sensor furthest to the right in under 1
second whilst still pressing the On sensor

5

A short flash of all segments

6

Press and hold the sensor furthest to the right in under 1
second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

Step Operation and indication

0

The unit is off

1

Press and hold the right-hand side of the slider (position

9)

2

Press and hold the On button

3

A short flash of all segments

4

Release the right-hand side of the slider in under 1
second whilst still pressing the On sensor

5

A short flash of all segments

6

Press and hold the right-hand side of the slider in under
1 second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

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5.1.14 Oven models. YL 190

5.1.15 Oven models. YL202

Step Operation and indication

0

The unit is off

1

Press and hold the sensor in the additional zone of zone
4

2

Press and hold the child safety button

3

A short flash of all segments

4

Release the sensor in the additional zone of zone 4 in
under 1 second whilst still pressing the child safety
sensor

5

A short flash of all segments

6

Press and hold the sensor in the additional zone of zone
4 in under 1 second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

Step Operation and indication

0

The unit is off

1

Press and hold the “+” sensor in zone 4

2

Press and hold the “-“ sensor in zone 1

3

A short flash of all segments

4

Release the “+” sensor in zone 4 in under 1 second
whilst still pressing the “-“ sensor in zone 1

5

A short flash of all segments

6

Press the “+” sensor in zone 4 in under 1 second

7

“P” and “0” flash on the displays. The services program
has been initiated

8

The services program ends automatically if no
buttons are pressed for 120 seconds or after
completing programs P0, P2, P8 and P9.

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5.2 Technical Services Program for TouchControl

Operation Indication Status

1 The unit is in technical services mode. See

access to the technical services program
in Chapter 5.

The coil indicator displays are flashing “P” and
“0”

The services program can be closed down
from this menu.

2 On/Off button to select next program

The coil indicator displays are flashing “P” and
“1”

Sensor, buzzer and displays test

2.1

Wait while the TouchControl detects the reference
values. The upper horizontal segments of the
display will remain lit during this process.
You must wait until the central horizontal segments
of the displays are lit.
Individually press all the sensors (except the on/off
switch, which is used for selecting the next
program) and check the indication shown on the
display.

“0“: " sensor correct
“1“: " sensor lacking sensitivity
“2“: " sensor overly sensitive
“3“: " operating beyond tolerance limits
“4“: " problem with the on/off sensor
“9“: " simultaneous activation of sensors

After checking all the sensors and whether
they are working correctly, the program
automatically switches to the buzzer and
displays test. The buzzer sounds for 2
seconds and all segments and LEDs are lit for
10 seconds.

3 On/Off switch for selecting next program

The coil indicator displays are flashing “P” and
“2”

This menu enables reset to factory default
settings and the cancellation of changes
made by the user:

! Removal of a fictitious residual heat “H/h”

indication

! Deletion of data stored in the memory
! Deactivation of the “buzzer off” selection
! Deactivation of the reduced block time

function

! Deactivation of the child safety feature

(key)

3.1 After selecting P2, press any sensor except

the on/off sensor

A buzzer will sound and the display will show
“o o o o” for 2 seconds

When the “o o o o” appears, factory default
settings have been restored.

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Operation Indication Status

4 On/Off switch for selecting next program

The coil indicator displays are flashing “P” and
“5”

This menu only exists if a Cooking sensor
is present
The cooking sensor can be calibrated for
each zone

4.1

Selection of the cooking sensor in the zone The active calibration value is shown on the

display

4.2

Use the element that makes changes (+/- or 1­9 or slider or controls)

The new calibration is shown on the display If there are other cooking sensors in other

zones, this process can be repeated.

4.3 To store the new calibration values, you
must press the on/off button

The warning buzzer sounds. “P” and “6” are
shown on the corresponding displays.

This menu only exists if a frying sensor is
present.
The frying sensor can be calibrated for
each zone.

5

Selection of the frying sensor in the zone The new calibration is shown on the display

5.1

Use the element that makes changes (+/- or 1­9 or slider or controls)

The new calibration is shown on the display If there are other frying sensors in other

zones, this process can be repeated.

5.2 To store the new calibration values, you
must press the on/off button

The warning buzzer sounds. “P” and “7” are
shown on the corresponding displays.

Indication of parameters.

5.3

From left to right, press all the TouchControl
sensors, except the on/off switch. The sensor
following the on/off switch is sensor 1, the next
to the right is sensor 2, etc.

Sensor 1: " for example “51.04”
Sensor 2: " for example “

”

Sensor 3: " for example “

”

Sensor 4 " for example “

.

”

Sensor 5 " for example “

”

Sensor 6 " for example “

”

Sensor 7 " for example “ ”

! Software version, e.g. V1.04
! Current fault counter (400V)
! Max. Temp. of the TouchControl

(conversion necessary)

! Operation hours counter
! Piece number
! Counter for the number of times turned

on

! Reserved

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Operation Indication Status

6 On/Off switch for selecting next program

The coil indicator displays are flashing “P” and
“8”

This menu enables life or durability tests to
be performed automatically.
This is not used for tasks related to
technical services.

7 On/Off switch for selecting next program

The coil indicator displays are flashing “P” and
“9”

Deactivation of the maximum operation
time limit

7.1

Press any sensor, except the on/off switch, for
3 seconds.

“

” will be shown on all displays After the 3 seconds, the key LED will be lit and

the unit will go into stand-by mode.

8 On/Off switch for selecting next program

The coil indicator displays are flashing “P” and
“A”

This is a detailed test of the sensors.
The procedure is the same as for P1.
This is not available for worktops with
metaltouch.

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Warning!

Summary of the steps for the technical services program.

P0

Access and close of the technical services program

P1

Sensor, buzzer and displays test

P2

Reset factory default values

P5

Cooking sensor calibration

P6

Frying sensor calibration

P7

Indication of parameters

P8

Life test

P9

Deactivation of the maximum operation time limit

PA

Detailed sensor test

5.2.1 Step “P1” for testing the twist or tippad

5.2.1.1 With twist or tippad on the worktop

Wait while the TouchControl detects the reference values.
The upper horizontal segments of the display will remain lit during this
process.
You must wait until the central horizontal segments of the displays are
lit.

5.2.1.2 Without twist or tippad on the worktop

In this case, a 0 is shown if the signal is correct.
A 1 is shown if the signal is weak.
A 2 is shown if the signal is strong.
A 3 is shown if the signal is different to the calibration.
A 4 is shown if the TouchControl has yet to be calibrated.

Procedure with twist

Decentralise the twist or tippad in all permitted directions.
If the signal is 0, it is OK.
A 1 is shown if the signal is weak.
A 2 is shown if the signal is strong.

“- -“ must be shown if the test is OK and we are turning the twist or
tippad clockwise.
When we turn between 360º and 420º, a counter from 11 to 66 in
steps of 11 should appear.
After a further 60º turn, “- -“ should appear, meaning that the controller
is OK.
If it does not count up to 66, there is a problem with the rotation
detection.

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5.2.2 Step “P1” for testing the slider

The Slider test must be performed in order, from left to right in the
slider area.

A 1 will be shown in the display during the process. After 2 seconds,
the result will be shown.

The speed at which the test is performed must be taken into
consideration. If the test is performed too quickly, it is impossible to
obtain correct signals.

Code Meaning

0 Correct operation

1 Sensor lacking sensitivity

2 Sensor overly sensitive

3 Beyond tolerance limits

5 Adjacent sensors very different

6 Simultaneous activation of sensors

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5.3 NTC sensor checks

5.3.1 Inductor NTC

Each one of the inductors uses an NTC sensor to control operational
temperature. The inductor NTC is a replaceable part.

5.3.2 Induction module NTC

The temperature of the semiconductor devices is measured by two
NTC sensors that protect the electronics from excessively high
temperatures. These sensors are not replaceable parts.

5.3.3 NTC sensor conversion table

Temp (ºC) R (KOhm) Temp (ºC) R (KOhm)

10 98.264 26 47.788
11 93.229 27 45.794
12 88.632 28 43.873
13 84.404 29 42.019
14 80.489 30 40.228
15 76.845 31 38.496
16 73.435 32 36.819
17 70.233 33 35.193
18 67.213 34 33.616
19 64.357 35 32.085
20 61.647 36 30.597
21 59.070 37 29.150
22 56.613 38 27.741
23 54.264 39 26.369
24 52.016 40 26.065
25 49.860

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5.4 Fan checks

! Check that the rotor is not blocked.

! The operational voltage is 24 V DC.

! It is possible to check the fan using a suitable direct current.

The fan can not be checked by measuring its resistance because it
contains a diode in series within its own electronics.

5.5 Coil checks

The inductor contains no functional parts except for the NTC
temperature sensor. Therefore, it is not usually the source of faults.
However, the following procedure can be followed:

! Inductor checks must be performed without voltage.

! Remove the mica film carefully so as not to damage it and

perform a visual inspection. Check that there are no burnt
areas.

! Check continuity of the inductor with a tester (<10hm).

! Replace the mica film carefully so as not to damage it.

Do not replace the inductor unless burnt areas are found or there is no
electrical continuity.

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5.6 Induction unit checks (ELIN)

! Checks must be performed with no voltage.

! Perform a visual inspection paying particular attention to any

burnt components.

! IGBT checks. The resistance values between

A

B

A

B

! the feet of the IGBT’s must be:

A >10 Kohm

B > 5 Kohm

! Check that the thread on the inductor connection screw is not

worn. If it is, replace the screw. If the thread problem is with
the attachment piece, replace the entire unit.

! If the induction associated to this coil continues to fail when

the above checks provided negative results, replace the coil.

! Check that the 2 fusible connections (for the power (B) and

the mains supply (A)) are intact. If not, the entire coil should
be replaced.

A

B

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5.7 Checks for when the circuit breaker trips

5.7.1 Unexpected circuit breaker (CB) trip in homes

5.7.1.1 Problem

Problems involving unexpected CB trips are becoming increasingly
more frequent.
During initial assessment, it is possible to say that they are caused by
the fact that the standard circuit breakers that are installed in homes
are AC and do not operate correctly with the electronic devices we
connect to our installations.

5.7.1.2 Cause

Electronic equipment, used on a massive scale nowadays, is fitted
with filtration and protection devices (condensators and varistors) that
give rise to transitory leak currents when voltage transitions take place
(very difficult to detect).
A particularly important example of such transition is that caused by
short circuits to earth points on work sites.
These cases may affect a large number of users connected to the
same low voltage network.

5.7.1.3 Solution

The most suitable solution is to adapt the distribution fuse boxes to
correctly supply the electrical charges. This means always using type
A circuit breakers that are immune to transition.
These systems are not standardised, meaning that each brand
provides different names according to their own criteria, such as for
example, super-immune (MERLIN GERIN) and high immunity (ABB),
etc.

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5.7.1.4 What is a circuit breaker?

An electrical device that must be installed in the general fuse box of all
homes; its purpose is to rapidly disconnect the electrical installations in
the event of a leak or earth connection, thus meaning that the installation
will have been disconnected before anyone touches the faulty equipment.
In the event of someone touching a live connection, the circuit breaker
will disconnect the installation in a sufficiently short period of time so as
not to cause serious injury to the affected person.

Circuit breakers are differentiated by having a range of sensitivities.

The sensitivity is the value that appears in the catalogue and that
identifies the model. It is used to indicate the current strength at which it
is desired for the circuit breaker to “trip”, in other word, the current
strength, if reached, that will result in disconnection of the installation.

The various sensitivities are:

! Very high sensitivity: 10 mA

! High sensitivity: 30 mA

! Standard sensitivity: 100 and 300 mA

! Low sensitivity: 0.5 and 1 A

The type of circuit breaker normally used in homes is in the high
sensitivity category (30 mA).

The degree of damage caused to people is determined by several factors.
The following table shows how the body is affected by the flow of current
depending on the duration of the flow:

! Zone 1: Perception of the current

! Zone 2: Significant discomfort and/or pain

! Zone 3: Muscular contractions

! Zone 4: Risk of heart attack

Circuit breakers normally have a test button (indicated with a T) that
simulates a problem with the installation and, therefore, will disconnect
the installation when pressed. It is recommended that this button be
pressed regularly (for example, once a month).

Types of CB

According to manufacturing standards, there are three types:

1. Type AC for alternating sine wave currents.

2. Type A for alternating sine wave currents or direct pulse currents

3. Timed type S, not used in homes as they are not permitted by the
REBT unless one of the above breakers is present further along
the circuit.

99% of homes have the most simple and economical Type AC fitted,
which creates two problems:

1. They are not tripped by pulse currents and may even become
blocked

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2. They may be tripped unexpectedly (even at night) by high
frequency components

The type A circuit breakers provide increased safety due to two basic
improvements: they are tripped by pulse currents; and, in the event of
permanent failure of the direct circuit, they avoid the relay blocking and
not operating correctly with alternating shunts. For this reason:

1. The REBT itself (Article 3.5 of the ITC-BT 24) states: “when it is
foreseen that the differential currents may not be sine wave…, the
CB devices used shall be of class A”

2. Certain electrical appliance manufacturers (Bosch Siemens)
recommend the use of type A circuit breakers for their equipment.
Furthermore, countries such as Germany, Switzerland and
Belgium only accept the installation of this type of CB and do not
accept type AC under any circumstances.

5.7.1.5 Procedure for the technician

! Measurement with the Gossen to ensure correct operation of

the appliance according to regulation VDE0701. The method of
measurement using the Gossen to check that the repair is
correct as a safety test for the equipment is explained below
(Rpe< 0.3 Ohms; Riso>=0.5 Mohms).
The value that must be measured in the event of a circuit
breaker trip is the lpe or lea current. The measured value
should be checked against the table of permitted leak current
according to the type of equipment in order to know whether it
is operating correctly.

Ipe (old Gossen) = Iea (new Gossen)

Note:
The probe is not necessary to measure the lpe or lea
current

! Fill in the insulation report to provide copy to the user, which

contains a recommendation to have their CB type replaced by a
professional electrician.

o Attached is an example report form and another for

delivery to the user.

Table of equivalent measurements between new/old Gossen

Gossen measurements

Old New

Rpe Rsl

Riso Riso

Ipe Iea

If Idiff

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5.7.1.6 How to measure using the old GOSSEN

Necessary material

! Gossen
! A chip with cable and socket, because worktops in newly-

constructed buildings will be connected to a 25 A socket
(according to low voltage regulations), in order to be able to trip
the socket on the same and take measurements with our
adapted cable. There will be no problem with those fitted with
16 A connections.

! Equipment for checking.

The SK1 box is the worktop to be checked. The unplugged
mains cable from the worktop must be connected to the chip
and to the Gossen.

The probe (blue wire in the photo) must be connected to the external
or internal metal frame, depending on the model.

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Finally, the Gossen must be connected to the mains supply.

Measurement examples:

1- Continuity of the earth cable or resistance of the

earth cable.

Connect the Gossen to the Rpe and press the Start button
on the Gossen.

The resistance should be below 0.30 Ohms. If a bad result
is produced, ensure it is not a problem with the pin, as they
are liable to fail. Also check the probe clip as they
sometimes come loose on bevelled glass worktops for
example.
The average value is 0.08 Ohms.

2- Measurement of the insulation resistance

Connect the Gossen selector to the Rlso and press the Start
button on the Gossen.

The resistance level should be above 0.5 Mohms.
The average value is 29.99 Mohms.

Should the measured value be incorrect, the device alarm
will sound and an alarm signal will be shown on the display.

3- Measurement of the lpe for checking against the

table of permitted leak intensities

The probe must be removed for this measurement.
Switch the selector to lpe and press the Start button.
Even if the alarm sounds, the measurement is incorrect. It
must be checked against the table of permitted leak
intensities depending on the type of equipment.

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5.7.1.7 New Gossen

Code new GOSSEN - 340756 (830 eur)
Must be calibrated every two years (the old model is no longer
available)

Measurement procedure using the new GOSSEN

The equipment must be connected to the socket shown with the arrow
in the image above.
The Gossen is connected to the electricity supply.
The probe must also be connected for Rsl and Riso measurements.
This is not necessary for lea measurements.
Position the switch to the corresponding measurement and press the
green On button. Press the Test button to switch it off.

5.7.1.8 Photograph to explain the procedure

A

B

C

A

B

C

A- connection for the power cable from the

worktop
B- probe for safety test measurement
C- Green button for taking measurement

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5.7.1.9 Model report to be provided

5.7.1.10 Report to be filled in

This can be extracted from the ATI or ARM attached.

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5.7.1.11 Table of permitted leak current

If the measured lpe = lea value is between lmin and lmax, the
equipment is correct, although the alarm may sound.

Total leak

230V @ 50Hz

Type of equipment

I min

I max

Domino

1.7
3

Domino 38 cm

1.7
3

2I

1.7
3

3I 28Simple

3.5
6

3I 28Double

3.5
6

3I 32Triple

3.5
6

4I

3.5
6

4I BRATER

3.5
6

80 plate warmer

3.5
6

80 28Simple

3.5
6

80 Bräter+plate warmer

3.5
6

Total leak

230V @ 50Hz

Type of equipment

I min

I max

90 5I 28Double

5.5

8.6

90 5I 32Triple

5.5

8.6

90 3I 28Simple

3.5
6

90 4I

3.5
6

60cm 2I 28Simple

1.7
3

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5.8 Radio interference

5.8.1 Problem

The radio cannot be heard properly when operating the inductor.

5.8.2 Cause

Inductor worktops and radios interfere with each other.

Regulations establish certain emission and immunity levels for
electronic devices in order to avoid such interference problems. If they
occur, they may be caused by one of several reasons:

! The worktop does not comply with the emission limits defined

by the regulations governing the product. In our case, the
worktops are certified according to European and international
regulations EN55011 and CISPR 11. Therefore, they comply
with the established emission limits.

See the list of regulations and emission / immunity tests with
which all our inductor equipment comply.

! The radio does not comply with the immunity regulations for

the product.

! It is possible for interference to occur when the two devices

comply with their respective regulations. These regulations are
unable to cover the infinite possible number of individual cases
(only general situations) and interference may occur.

5.8.3 Solution

Check that the radio receiver complies with the
corresponding immunity regulations for the product.

In those cases where the two devices comply with their
respective regulations and interference still occurs, it is
recommended to separate them sufficiently.

5.8.3.1 List of regulations and emission / immunity te

sts

EMC - Emission

Code Title

EN 55011

Industrial, scientific and medical (ISM) radio-frequency
Equipment. Electromagnetic disturbance characteristics.
Limits and methods of measurement

EN 61000-3-2

Electromagnetic compatibility (EMC) - Part 3-2: Limits –
Section 2: Limits for harmonic current emissions
(equipment input current greater than or equal to 16 A
per phase)

EN 61000-3-3

Electromagnetic compatibility (EMC) – Part 3-3: Limits –
Section 3: Limitation of voltage changes, voltage
fluctuations and flicker in public low-voltage supply
systems, for equipment with rated current =16 A per
phase

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EMC – Immunity

Code Title

EN 55014-2

Electromagnetic compatibility. Requirements for
household appliances, electric tools and similar
apparatus. Part 2: Immunity.

EN 61000-4-2

Electromagnetic compatibility (EMC). Part 4:
Testing and measurement techniques. Section 2:
Electrostatic discharge immunity test.

EN 61000-4-3

Electromagnetic compatibility (EMC). Part 4:
Testing and measurement techniques. Section 3:
Radiated, radio-frequency, electromagnetic field
immunity test

EN 61000-4-4

Electromagnetic compatibility (EMC). Part 4:
Testing and measurement techniques. Section 4:
Rapid electrical transition immunity test

EN 61000-4-5

Electromagnetic compatibility (EMC). Part 4:
Testing and measurement techniques. Section 5:
Surge immunity test

EN 61000-4-6

Electromagnetic compatibility (EMC). Part 4:
Testing and measurement techniques. Section 6:
Immunity to conducted disturbances, induced by
radio-frequency fields

EN 61000-4-11

Electromagnetic compatibility (EMC). Part 4:
Testing and measurement techniques. Section
11: Immunity tests for voltage gaps, short
interruptions and voltage variations.

EN 61000-4-13

Electromagnetic compatibility (EMC). Part 4:
Testing and measurement techniques. Section
13: Harmonics, interharmonic including mains
signalling at A. C. Power port, Immunity tests.

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5.9 Checking the level of supplied power

5.9.1 Problem

! Low level of supplied power
! Less power is supplied with the new inductor

5.9.2 Cause

! The pot is not suitable. See list of suitable pots and check the

pot detection system.

! The new IH5-I technology supplies less power than the old IH4-

I technology (ind IV). See regulations.

! Certain regulations governing power have come into force. See

regulations.

! The positioning spring that brings the inductors closer to the

glass is not in place.

See position of the spring.

5.9.3 Solution

5.9.3.1 Power regulation

5.9.3.1.1 Booster power regulation

For the first ten minutes, the Booster operates at maximum
power, in other words, it supplies 150% of inductor power.
Subsequently, the booster is regulated and lowered to power
level 9.

If the user wishes to reactivate the booster, this can be done.
The booster will supply maximum power for a further 2
minutes and then return to power level 9. After the 12
minutes with the booster at maximum power, if the user tries
to reactive it once more, only 83% of the 150% of inductor
power will be supplied and then it will return to power level 9
(100% inductor power).
At this time, if the user wishes to activate the booster again,
they must wait for the same period of time as the time they
wish it to be activated for, provided that this is less than 10
minutes.

Superbooster (Paella dish)

On these models, it is not possible to reactivate the booster
after the initial 10 minutes at maximum power.
If it has been used for 10 minutes, we must wait for 10
minutes in order to try and activate it again.
If we have used it for 5 minutes, we must wait for 5 minutes
in order to try and activate it again.

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5.9.3.1.2 Power regulation according to the type and size of the pot

Warning!

The power supplied according to the size of the pot with IH5-I is less
than with IH4 (ind IV advanced).

P

IV Adv

"

IH5

"

plate

"

"

min

100%

75%

15%

P

IV Adv

"

IH5

"

plate

""

"

min

100%

75%75%

15%

Pot DiameterPot Diameter

"

#

P

IH5

< P

IH4

"

#

P

IH5

< P

IH4

By taking into account the material and size of the pot, the level of
power supplied can be reduced and even shut off so as to avoid
excessive currents.

FP

enhanced

FP

enhanced

For example, for a pot with a base diameter identical to the size of the
inductor coil and of a material with good electro-magnetic properties,
the FP enhanced obtained gives us maximum power. If we have no
pot, the FP enhanced is nil and the power supplied is nil. The display
flashes.
If the pot is not of a suitable diameter and its composition is not
suitable for our induction cooker, the FP enhanced calculated by our
technology will be so low that the power supplied will be nil.

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5.9.3.1.3 Power regulation according to the temperature of the IGBT’s

The temperature of the IGBT’s is measured using the NTC’s located
on the rear of the inductor modules. They are marked in red.

[1] IH4-I.2

[2] IH5-I

[3] IH5-I critical modules

115 135

100%

Potencia

105 T [ºC]

15%

30%

NTC OP/SC

[1] IH4-I.2

[2] IH5-I

[3] IH5-I critical modules

115 135

100%

Potencia

105 T [ºC]

15%

30%

NTC OP/SC

115 135

100%

Potencia

105105 T [ºC]

15%15%

30%

NTC OP/SCNTC OP/SC

When certain temperature limits are exceeded, a warning is provided
via an indication on the TouchControl so as to avoid damage to the
IGBT’s.

See the chapter on error codes and warnings sent via the
TouchControl.

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5.9.3.1.4 Power regulation according to the temperature of the NTC’s on the inductor

The temperature of the inductors is measured using the NTC’s located
on the inductors.

[1] IH4-I.2

[2] IH5-I

[3] IH5-I critical modules

185

30%

100%

Potencia

230

250

T

NTC

[ºC]

265

235

T

EST

[ºC]

NTC OPEN

NTC SHORT

t""

[1] IH4-I.2

[2] IH5-I

[3] IH5-I critical modules

185

30%

100%

Potencia

230230

250250

T

NTC

[ºC]

265

235235

T

EST

[ºC]T

EST

[ºC]

NTC OPENNTC OPEN

NTC SHORTNTC SHORT

t""t""t""

When certain temperature limits are exceeded, a warning is provided
via an indication on the TouchControl so as to avoid damage to the
inductors.

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5.9.3.1.5 Power regulation according to the supply voltage

When the supply voltage is less than 215V, an indication is shown on
the TouchControl display. See the error codes and warnings sent via
the ELIN.

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5.9.3.2 Position of the spring

If the spring is not in place, it is possible that the distance between the
glass and the inductor is too great and the pot is not being detected
correctly and/or the power being supplied may be too low.

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1.1.3.3 Tables of power according to type of inductor being checked

Measurement´s conditions

To measure the power supply with the hotplates of an IH5 induction
hob, a pot with a bottom diameter matching the tested hotplate is
placed centered.
A matiching diameter means: bottom-Ø pot = bottom-Ø hotplate +20/­5mm. At table 1 a pot or pan for each IH5 hotplate is recommended
for measuring.
The energy consumption is measured with nominal power and
afterwards with the boost function like explained in the following:

! The pot is filled with a small amount of water and placed at the

hotplate. The pot should never be used empty.

! The Boost power level is started.
! Wait 10-15 seconds until the power is supplied constantly.
! Than measure the energy consumption for a time period of 2

minutes.

! The supplied power is calculated: P(W) = energy consumption (Wh)

* 30

! The calculated supplied power is compared with the nominal power

(see table 2) of the tested hotplate1.

! The same is repeated with the nominal power level.

Important note:

1) Be aware that regarding the supplied power the tolerance rate of
produced BSH induction hobs is -10%/+5% of the nominal power
(n.p.)
This means with an induction 4-hotplates-hob the nominal power
supply should be between 6480W (=90% of n.p.) and 7560W (=105%
of n.p.).
The same applys for each hotplate.

2) The "super boost" power is supplied with the 26T, 28D or 32T
hotplate until any other hotplate is activated. At this the power is
supplied with more than one module.
In case of activating another hotplate, the "boost" power is supplied,
because only the module of the hotplate is available. It changes
automatically from "super boost" to "boost" when activating a second
hotplate.
"Super boost" and "boost" are not indicated different at the Touch
control.

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Table 1: Pots/Pans for measuring the power supply

hotplate (cm)

15 18 21 26 28 32

Roaster

zone

Pot Hackmann Hackmann Hackmann Demeyere Kuhn Rikon Laco

r

Demeyere

serie / article nr. Iittala Iittala Iittala

multiline -

REF 42632

cater star

REF 31134

inox durit

REF 60224

HEZ390010
Ø bottom (mm) 156 184 222 260 283 315 285*170
Ø upside (mm) 188 207 242 320 320 400 320*208
Height (mm)

102 130 134 55 62 50 70

AccessoryAccessory

Table 2: Overview objective power per IH5 hotplate with nominal
and boost function

15 18 21 28S 28D 26T 32T 18B

9 17 1400 W 1800 W 2200 W 2400 W 2800 2600 3300 2000
Boost

18 1800 W 2500 W 3300 W 3500 3400 3400 3600 2600

Su

p

er Boost

2

18 - - - - 4400 3400 4600 -

Power levels

Objective nominal and boost power (W) with IH5 hotplates

B = function booster
SB = Superbooster
((in case of 26T, 28D and 32T: if another hotplate is active, only the
Boost function is available.))

S = single hotplate
D = double hotplate
T = triple hotplate

r630005d - 16.10.aa –Dieter Helmich Page 92 of 122

Pictures of the recommended pots and pans

hotplate (cm)

hotplate (cm)

picutres

211815

picutres

28 32 Roaster zone

206_58300000133846_ara_en_a – 16.10.a Page 93 of 122

5.10 Checking hob flatness

5.10.1 Problem

The equipment does not sit flush to the surface of the hob.

5.10.2 Cause

! Installation has been performed incorrectly. It is possible that

the recess guide rails are missing.

! If the FD< 8708, the design of the glass frame assembly may

cause flatness problems. There are now 4 profiles within the
glass frame assembly to facilitate the solution of this problem.

5.10.3 Solution

Procedure to be followed:

! Check installation.

Are the recess guide rails in place?

Is the size of the recess space correct?

! Assemble and disassemble the glass frame to free tension.
! If the FD< 8708 and the above has been checked, a

replacement for FD >8709 must be processed.

! In order to check whether this is within tolerance limits (0.5-

0.7mm), measurements must be taken using gauges at the
points indicated in the diagram and photographs taken in order
to be able to send the correctly documented IUA to our factory.
This will enable the correct resolution of real flatness problems
and speed up the process.

206_58300000133846_ara_en_a – 16.10.a Page 94 of 122

5.11 Checking standard operation noises

5.11.1 Problem

The inductor makes a noise when cooking.

5.11.2 Cause

Induction heating technology is based on the creation of
electromagnetic fields that cause heat to be generated directly on the
base of the pot. These fields, depending on the construction of the
pot, may cause certain noises or vibrations.

5.11.3 Solution

The user should be informed that information about normal operation
noises can be found at the back of the instruction booklet and is
included below.

These noises form part of the induction technology and do not indicate
a fault.

5.11.3.1 Low-pitched buzzing sound coming from the transformer

This noise occurs when cooking with a high level of power. It is
caused by the amount of energy being transferred from the hotplate to
the pot. This noise will disappear or weaken as the level of power is
decreased.

5.11.3.2 A low-pitched whistling sound

This noise occurs when the pot is empty. This noise will disappear as
soon as water or food is added to the food.

5.11.3.3 Creaking

This noise occurs with pots that are made of various superimposed
materials.
The noise is caused by the vibrations that are created on the joint
surfaces between the various superimposed materials.
This noise comes from the pot. The amount and manner of cooking
the food may vary.

5.11.3.4 High-pitched whistling sounds

These noises are more common with pots made of different
superimposed materials, as soon as they are put on the cooker at high
power and in both cooking areas at the same time. These whistling
noises disappear or reduce as soon as the power is reduced.

5.11.3.5 Noise from the fan

For optimum use of the electronic system, the hotplate must operate
at a controlled temperature. Therefore, the hotplate is fitted with a fan
that operates when certain temperature levels are detected via
different power levels. The fan may also operate under inertia after the
hotplate has been turned off if the detected temperature is still too
high.

206_58300000133846_ara_en_a – 16.10.a Page 95 of 122

5.12 Checking pot detection

All inductor areas are fitted with an automatic pot detection system
included in the inductor control system. The minimum diameter is
approximately 50% of the nominal diameter, although this may vary
depending on the material.

When the pot is considered to be of a small size, the inductor control
system automatically reduces the supplied power to adapt to the size
of the pot.

After activating the cook area, if no pot is placed on it or the pot is
made of an unsuitable material, the display showing the level of power
will flash. After 90 seconds the TouchControl will emit an acoustic
warning and turn off the cook area.

When a pot is recognised as suitable, the power level display will
remain constant and the level of power indicated by the display will be
supplied.

5.12.1 Problem

! One inductor plate does not detect a pot but another of a

smaller diameter does.

! The pot is not detected on any inductor plates.

5.12.2 Cause

! The diameter of the pot is not suitable for that hotplate. See

table of recommended minimum diameters.

! The pot is not suitable for our induction technology (the magnet

sticks sometimes). Depending on the composition of the pot,
our technology may not be programmed to detect it as suitable
so as to avoid possible module faults arising from operation in
unsuitable conditions. See power supply reduction or cut-off
diagram depending on the pot being used.

5.12.3 Solution

See chapter on recommended pots

5.12.3.1 Minimum recommended diameters

This table is provided as a guide only in order to help the
understanding of the problems that may arise in the market.
These values may vary depending on the composition of each type of
pot.

Inductor type

Nominal diameter

(cm)

Minimum diameter

(cm)

15

14.5

6.5

18

18

11.5

21

21

15

28 Simple

28

15.5

18 Bräter

23

18

28 Double

28

23.5

26 (Triple)

27

25

32 (Triple)

32

29

206_58300000133846_ara_en_a – 16.10.a Page 96 of 122

5.12.3.2 Power supply reduction diagram depending on the pot being used

According to the material and size of the pot, the level of power
supplied may be reduced or cut off in order to avoid excessive
currents.

FP

enhanced

FP

enhanced

For example, for a pot with a base diameter that is identical to the size
of the inductor plate and made from a material with good
electromagnetic properties, the enhanced FP obtained gives us
maximum power. If there is no pot, the enhanced FP is nil and the
level of power supplied is also nil. The display will flash.
If the pot is not of a suitable diameter and the composition of the pot is
not suitable for our inductor, the enhanced FP calculated by our
technology will be so low that the level of power supplied will be nil.

206_58300000133846_ara_en_a – 16.10.a Page 97 of 122

5.13 Checking of broken glass

5.13.1 Problem

The glass has broken. The enamel from the pot has become welded
to the vitroceramic glass.

5.13.2 Cause

! Generally-speaking, cases involving the breakage of glass are

caused by a strong increase in temperature to the base of the
pot (over 400ºC). The heat from the pot is transferred to the
glass (in fact, it can even weld enamel and glass) and the high
temperature causes the glass to break.

! This has been seen to occur when using pots in bad

conditions, with cracks or scratches: the inducted currents

“avoid” these areas and concentrate in specific areas, which
generate extremely high temperatures.

! Another possibility is with thinly enamelled pots or pots in bad

states of disrepair: the flatness of the base is lost in the centre
and the defective contact with the plate gives rise to areas with
extremely high temperatures.

206_58300000133846_ara_en_a – 16.10.a Page 98 of 122

5.13.3 Solution

! This is more commonly seen with inductors when the user is

not used to the shorter heating times compared to radiator
plates and insufficient attention is paid when using them. In
order to mitigate this problem, it has been thought to include in
the user manuals comments such as “If you use thinly
enamelled pots, you may cause damage to your hotplate. We
recommend that you pay particular attention during the cooking
process and do not overheat them”.

! Such thinly enamelled pots, due to the type of material and

especially due to the thickness of the base, are very weak and
can overheat rapidly. This is ever more so when using high
levels of power, empty pots or with little oil. If they are left for
too long, in other words, when the pot is “abandoned”, firstly the
pot covering deteriorates and secondly the base begins to
deform, above 250ºC. Deformation of the base then results in
the average temperature measured by the sensor under the
glass (NTC) being less than the actual temperature, the hob is
not regulated and the overheating process is accentuated.
When reaching some 500ºC, the enamelled base begins to
melt and degrade (forming bubbles) and may even crack or
break the glass.

206_58300000133846_ara_en_a – 16.10.a Page 99 of 122

5.14 Cookware for induction and recommendations

5.14.1 General

All saucepans and frying pans with a ferromagnetic base are
suitable for induction.

Only pots whose base is uniformly in contact with the magnet
should be used (check the entire base).

When using other types of pots, the inductor does not heat up
and the power level display will flash.

The minimum diameter of the pot should also be taken into
consideration.

5.14.2 Suitable saucepans and frying pans

Enamelled steel saucepans and frying pans

Cast iron saucepans and frying pans

Iron saucepans

Stainless steel saucepans and frying pans, provided that they
have a special ferromagnetic base for induction purposes

5.14.3 Unsuitable saucepans and frying pans

Non-ferromagnetic or non-metallic materials

Aluminium saucepans and frying pans

Copper saucepans and frying pans

Tin saucepans and frying pans

Standard stainless saucepans and frying pans

Glass containers (“Pyrex”)

Clay pots

5.14.4 Recommendations

5.14.4.1 ITTALA / DEMEYERE

5.14.4.2

Pots and pans

444218 pot 16 cm.

444217 pot 18 cm

444210 pot 20 cm

444216 pot 24 cm

444219 pot 22 cm.

464355 frying sensor pan

206_58300000133846_ara_en_a – 16.10.a Page 100 of 122

5.14.4.3 ZENITH MASTER PAELLA PAN

Paella Pans

464338, D 28 cm., D base 23,5 cm.

464339, D 30 cm., D base 25,5 cm.

464340, D 32 cm., D base 28 cm.

464341, D 34 cm., D base 29 cm.

5.14.4.4 28 cm Kuhn-Rikón Paella Pan

The available accessories are:

HZ390260 (Siemens)
HEZ390260 (Bosch)
Z9460X0 (Neff)

5.14.4.5 Bräter

The available accessory is:

HEZ390010
HZ390010