NEC UNIVERGE NEAX User Manual

NIVERGE NEAX 2000 IPS
U
Request For Proposal (RFP)
Reference Guide
May 2006
NEC Unified Solutions, Inc.
LIABILITY DISCLAIMER
NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or
features, at any time, without notice.
NEC Unified Solutions, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Unified Solutions, Inc. and
shall not be reproduced without prior written approval from NEC Unified Solutions, Inc.
UNIVERGE
a registered trademark of Microsoft Corporation. Intel
®,
NEAX® and Dterm® are registered trademarks of NEC Corporation. Microsoft® is
®
is a registered trademark of Intel Corporation. All other product references and/or company references are registered trademarks or trademarked for their respective products and/or company.
The UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide has been developed to provide technical information on the UNIVERGE NEAX 2000 IPS, which is
required when responding to the majority of questions asked on Request For Proposals. The information provided has been compiled from a variety of available documentation and has been consolidated into a single manual. For this reason, it may be necessary to gather additional information from other supporting documentation to fulfill the Request For Proposal (RFP) requirements.
Information concerning questions not covered in this guide, corrections and/or comments are most welcome and should be sent to:
NEAX2000@necunifiedsolutions.com
NEC Unified Solutions, Inc.
UNIVERGE NEAX 2000 IPS Product Management
6555 North State Highway 161
Irving, TX 75039-2402
http://www.necunifiedsolutions.com
Copyright 2006
NEC Unified Solutions, Inc.
Printed in the U.S.A
Chapter 1 Introduction.......................................................................................................................................... 1
Overview of NEC ...................................................................................................................................1
Components ..........................................................................................................................................3
Communications ....................................................................................................................................4
Social Contributions...............................................................................................................................4
Global Resources ..................................................................................................................................4
NEC Unified Solutions, Inc. ...................................................................................................................6
Vertical Markets .....................................................................................................................................8
Competitive Benefits and Advantages...................................................................................................8
UNIVERGE NEAX 2000 IPS ...............................................................................................................11
UNIVERGE NEAX IPS DM..................................................................................................................14
UNIVERGE NEAX IPS DML................................................................................................................15
UNIVERGE NEAX IPS DMR ...............................................................................................................15
Stand Alone System Capacity .............................................................................................................17
IP Remote Network Capacity...............................................................................................................23
Chapter 2 System Architecture............................................................................................................................ 1
Hardware Architecture ...........................................................................................................................1
UNIVERGE NEAX 2000 IPS System Configuration ..............................................................................4
UNIVERGE NEAX IPS DM/IPS DML/IPS DMR System Configuration ...............................................11
Software Architecture ..........................................................................................................................15
Chapter 3 System Highlights................................................................................................................................ 1
Processors.............................................................................................................................................1
Reliability and Availability ......................................................................................................................4
System Traffic........................................................................................................................................8
System Specifications..........................................................................................................................16
System Compliance.............................................................................................................................23
Chapter 4 Equipment List..................................................................................................................................... 1
Module/Installation Hardware ................................................................................................................1
Circuit Cards ..........................................................................................................................................3
Chapter 5 Station Equipment............................................................................................................................... 1
Terminal Line Up ...................................................................................................................................1
Analog Terminals...................................................................................................................................2
Dterm Series i (IP) Terminals ................................................................................................................3
Dterm Series i (TDM) Multi-line Digital Terminals..................................................................................5
Dterm Series E (Multi-line Digital Terminals).........................................................................................8
Dterm Cordless Terminals ...................................................................................................................15
INASET................................................................................................................................................18
Dterm PS III Wireless Handset ............................................................................................................20
Dterm SP30 SoftPhone .......................................................................................................................21
Dterm Extenders..................................................................................................................................26
Chapter 6 Trunking................................................................................................................................................ 1
Type of Trunks.......................................................................................................................................1
Trunk Card Specifications......................................................................................................................2
System Trunking Capacity.....................................................................................................................6
Least Cost Routing (LCR)......................................................................................................................8
Chapter 7 Attendant Answering Position ........................................................................................................... 1
Attendant Console (SN716)...................................................................................................................1
Business Attendant System (BAS) ........................................................................................................8
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Chapter 8 System Administration........................................................................................................................ 1
System Administration ...........................................................................................................................1
Customer Administration Terminal (CAT)..............................................................................................1
Maintenance Administration Terminal (MAT) ........................................................................................2
System Diagnostics ...............................................................................................................................5
Self Diagnostic/System Messages ........................................................................................................5
Remote Maintenance.............................................................................................................................5
MP Program Download..........................................................................................................................6
MA4000 Management System ..............................................................................................................8
Chapter 9 Feature Descriptions........................................................................................................................... 1
Business/Hotel/Data Feature List ..........................................................................................................1
Business/Hotel/Data Feature Descriptions ............................................................................................5
CCIS Feature List ................................................................................................................................34
CCIS Features Descriptions ................................................................................................................35
ISDN Feature List ................................................................................................................................41
ISDN Feature Descriptions ..................................................................................................................42
Q-SIG Feature List...............................................................................................................................44
Q-SIG Feature Descriptions ................................................................................................................44
Wireless Feature List ...........................................................................................................................45
Wireless Feature Descriptions.............................................................................................................47
Chapter 10 System Input/Output (I/O) Interfaces................................................................................................. 1
Station Message Detail Recording (SMDR) ..........................................................................................1
Message Center Interface (MCI) ...........................................................................................................6
Property Management System (PMS) ...................................................................................................8
Chapter 11 Open Application Interface............................................................................................................... 1
System Outline ......................................................................................................................................1
OpenWorX: Attendant Statistics ............................................................................................................1
OpenWorX: Business Attendant System (BAS) ....................................................................................1
OpenWorX: Business Receptionist (BR) ...............................................................................................6
OpenWorX: Communications Portal......................................................................................................7
OpenWorX: Dialer..................................................................................................................................9
OpenWorX: Location Status Information (LSI) ....................................................................................10
OpenWorX: Message Reader (MR).....................................................................................................10
OpenWorX: Short Text Messaging ......................................................................................................11
OpenWorX: Incoming Call Assistant (ICA) ..........................................................................................12
OpenWorX: Group Call Forward Control (GCFC) ...............................................................................13
OpenWorX: Personal Call Assistant (PCA) .........................................................................................14
OpenWorX: Name Display...................................................................................................................16
OpenWorX: Multiple CCIS Node Configuration ...................................................................................17
OAI Application Software Development...............................................................................................17
System Specifications..........................................................................................................................17
Chapter 12 Automatic Call Distribution (ACD) with MIS...................................................................................... 1
Automatic Call Distribution (ACD)..........................................................................................................1
Basic ACD .............................................................................................................................................1
Basic ACD Features ..............................................................................................................................2
CallCenterWorX ACD 3.0 for Business .................................................................................................3
CallCenterWorX MIS .............................................................................................................................6
Q-Master 3.1........................................................................................................................................10
QueWorX4.0........................................................................................................................................15
Professional Services for QueWorX ....................................................................................................18
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Chapter 13 Voice over IP (VoIP)........................................................................................................................... 1
VoIP Solutions .......................................................................................................................................1
Extended Enterprise IP Solution............................................................................................................1
IP Station ...............................................................................................................................................3
CCIS Networking via IP .......................................................................................................................14
H.323 Connection ................................................................................................................................18
FAX and Modem over IP .....................................................................................................................21
Remote PIM over IP ............................................................................................................................25
Planning and Installation......................................................................................................................30
System Conditions/Limitations (Peer-to-Peer IP) ................................................................................36
Chapter 14 Common Channel Inter-Office Signaling (CCIS) .............................................................................. 1
CCIS and ISDN......................................................................................................................................3
Digital and Analog CCIS ........................................................................................................................4
IP CCIS..................................................................................................................................................5
Centralized Billing ..................................................................................................................................8
Centralized E911 – CCIS.....................................................................................................................10
Call Set Up Times................................................................................................................................11
Look Ahead Routing ............................................................................................................................11
Shared Trunk Facilities and Alternate Routing ....................................................................................12
Centralized System Maintenance and Administration .........................................................................13
Centralized Call Accounting/Billing Systems .......................................................................................14
Centralized Voice Processing / Messaging .........................................................................................15
Centralized Attendant Consoles ..........................................................................................................15
Uniform Numbering Plans....................................................................................................................16
CCIS Feature Chart .............................................................................................................................16
System Capacity..................................................................................................................................18
Required Equipment ............................................................................................................................19
IP Specifications ..................................................................................................................................20
Chapter 15 Integrated Services Data Network (ISDN)........................................................................................ 1
ISDN Primary Rate Interface .................................................................................................................1
PRI Services & Features .......................................................................................................................1
Event Based CCIS.................................................................................................................................7
Business Feature List ............................................................................................................................8
ISDN Network Requirements for Layer One (1) ....................................................................................9
Supported Network Services (Trunk provisioned only)..........................................................................9
ISDN PRI Specifications ......................................................................................................................10
ISDN Basic Rate Interface (BRI) .........................................................................................................17
ISDN Basic Rate Interface (BRI) .........................................................................................................18
Documentation.....................................................................................................................................21
Chapter 16 Wireless System ................................................................................................................................ 1
UNIVERGE NEAX 2000 IPS Wireless Communication System (WCS) ................................................1
Wireless Roaming..................................................................................................................................3
Wireless – Short Text Message Notification (OAI) ................................................................................7
System Description..............................................................................................................................12
Wireless Specifications........................................................................................................................15
Wireless LAN .......................................................................................................................................18
Chapter 17 Hotel/Motel System............................................................................................................................ 1
Features.................................................................................................................................................4
Hotel System Capacity ........................................................................................................................13
System Specifications..........................................................................................................................13
Station Equipment ...............................................................................................................................14
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Chapter 18 Call Accounting.................................................................................................................................. 1
AIMWorX™............................................................................................................................................1
Configurations........................................................................................................................................4
The AIMWorX Manager .........................................................................................................................5
Integrating AIMWorX modules...............................................................................................................5
Additional Reference Material................................................................................................................8
Chapter 19 Voice Messaging Systems................................................................................................................ 1
Voice Mail Integration ............................................................................................................................1
Message Center Interface (MCI) ...........................................................................................................3
NEAXMail AD-120 .................................................................................................................................5
NEAXMail AD-64 .................................................................................................................................10
NEAXMail IM-16 LX.............................................................................................................................24
Chapter 20 System Documentation..................................................................................................................... 1
UNIVERGE NEAX 2000 IPS Documentation List..................................................................................1
Page iv UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide Issue 6
Chapter 1 Introduction
Overview of NEC
NEC Corporation was founded in 1899. NEC worldwide is built on a strong tradition and global heritage. NEC was created out of a joint venture between Western Electric from America and a Japanese investment group. Japan’s first joint venture combined the technology and manufacturing techniques of the Bell Company with the vision of Japanese investors to form one of the oldest, established telecommunications companies in the world. NEC is one of only a small number of companies within the world that have successfully pioneered technology and delivered products within every major evolution of business communications systems.
NEC, recognized as a worldwide leader in high technology, is one of the few companies capable of offering a full spectrum of products and systems in computers, communications, and semiconductor devices.
NEC first established a United States presence over 40 years ago when it opened a sales office in New York in 1963. Since that time, NEC has broadened its operations in the United States by expanding into manufacturing, research and software development operations, by employing 7,000 people and by establishing extensive marketing, sales and service networks nationwide with revenues exceeding $5.9 billion.
In 1993, NEC introduced a new corporate logo: . The logo represented the beginning of a dynamic era in the life of a company with a distinguished past. The changing dynamics of domestic and international markets mandate that the world’s leading companies evolve with those changes. In response to this evolution, NEC is building a more responsive business based on the steadfast foundation of the traditional NEC business philosophy. NEC's organization has become a recognized leader in linking people and information through technology. The logo evolved from the simple abbreviation of Nippon Electric Company, in the late 1890.s, into a dynamic symbol featuring the traditional NEC letters with bold, sharp lines expressing technology and confidence, combined with gentle curves that are associated with humanity and friendliness. The logo has a holistic design that each letter expresses an independent character and at the same time represents the harmony of the logo as a whole or unit. NEC blue has been designated as the corporate color. This subtle blue was selected to symbolize human intelligence, life, and the protection of the environment.
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Chapter 1 Introduction
The Invention Age
NEC began its solid tradition with some of the first manual telecommunications systems in Japan. During the Invention Age, NEC had achieved the following:
In 1900 - NEC began manufacturing its own products In 1903 - NEC manufactured the first battery phone in Japan In 1923 - NEC entered the radio transmission field In 1927 - NEC began automatic switching manufacturing In 1938 - NEC began manufacturing crossbar switching systems
The Industrial Age
The Industrial Age in America brought great strides in business communication systems with the development of the electro-mechanical system. NEC successfully delivered step-by-step, crossbar, and cross-reed technology to the world marketplace. During this era;
In 1950 - NEC began manufacturing some of the world’s first semiconductors In 1952 - NEC won the Deming prize awarded in communications In 1956 - NEC introduced step-by-step, cross-reed technology, and crossbar
telephone switching systems to the world marketplace.
In 1959 - NEC developed one of the first transistorized computers In 1963 - January 17, 1963 NEC entered the American marketplace with a sales
office in New York
In 1965 - NEC became a world innovator in digital transmission equipment
The Electronic Age
NEC entered the Electronic Age with solid-state technology, stored program control, and digital switching throughout the 1970’s and 1980’s.
In 1972 - NEC developed the world’s first 10K single element LSI chip In 1976 - NEC introduced the first skinny wire system In 1978 - NEC introduced the first digital hybrid, the Electra-100 In 1979 - NEC entered the personal computer market In 1980 - NEC patented its Distributor Processor design (US Patent # 4,210,782).
This little known patented process, invented by Kazunori Fujita, ushered in a new era of business communications systems through the use of distributed processing, modular building block concept, and fully integrated voice and data switching. Out of this patent came NEC’s premier flagship product, the NEAX 2400 IMS
In 1983 - NEC introduced the NEAX 2400 IMS In 1983 - NEC introduced one of the world’s first super computers In 1985 - NEC introduced the Electra IMS In 1986 - NEC created one of the first 4MBit processor chips In 1988 - NEC opened the Software Development Center in the U.S. market In 1989 - NEC introduced the NEAX1400 IMS
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Chapter 1 Introduction
The Information Age
Once again, NEC is delivering powerful communications systems. Systems that interface today’s computers and telephones deliver a broad spectrum of integrated answers to today’s modern communication challenges.
In 1993 - NEC introduced the world’s first 64M DRAM samples In 1993 - NEC introduced the NEAX 2400 ICS In 1994 - NEC introduced the NEAX 2000 IVS In 1997 - NEC introduced the NEAX 1000 IVS In 1998 - NEC introduced the NEAX 2400 IMX In 1999 - NEC introduced the NEAX 2000 IVSIn 1999 - NEC introduced the NEAX EXPRESS In 2000 - NEC introduced the NEAX 2400 IPX In 2001 - NEC introduced the NEAX 2000 IPS In 2002 - NEC introduced the NEAX 2000 IPS DM In 2002 - NEC introduced the NEAX 2400 IPXi In 2003 - NEC introduced the NEAX 2000 IPS DMR
In 2004 - NEC introduced the In 2005 - NEC introduced the In 2005 - NEC introduced the In 2005 - NEC introduced the
NEC continues to focus its activities on the integration of computers and communications. NEC research and development, production, marketing, and service based on this integration positioned it to meet diversifying needs in worldwide markets
UNIVERGE SV7000 UNIVERGE NEAX 2000 IPS UNIVERGE NEAX 2000 IPS DML UNIVERGE NEAX 2400 IPX
2
.
Worldwide Leadership
NEC is committed to the linking people and information through technology, with over 15,000 different products distributed worldwide. Innovative, award-winning products featured in top publications form the foundation for NEC’s leadership in these high-tech industries.
Components
NEC is the world leader in integrated components with billions of dollars in annual sales. NEC provides major processors and component chips to other leading manufacturers of communications, computers and electronic equipment.
Very Large Scale Integrated (VLSI) memories Micro and Mini computers Application Specific Integrated Circuits (ASIC) Semiconductors A broad spectrum of other electronic components
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Chapter 1 Introduction
Communications
NEC is one of the world’s top suppliers in the production and distribution of communications equipment. With billions of dollars in sales, NEC is not the largest manufacturer of communications products, but offers the broadest spectrum of products and a demonstrated commitment to the total integration and networking of those products.
Telephone company switching systems Network transmission systems Business communication systems Broadcast equipment Space electronics
Social Contributions
As a global corporation, NEC aims at achieving a higher level of coexistence with society. We will also strive to become an outstanding corporation respected by all those related to us and fully capable of offering high standards. In order to achieve this, we appreciate the great importance of contributing to society as a good corporate citizen and walk hand in hand with the world toward a better society.
Global Resources
The primary elements in a company’s ability to respond to marketplace, buyer, and customer demands are the scope of its resources and strategy by which it uses those resources. NEC has established a worldwide network of human, physical, financial, and intellectual resources. These are deployed through localized operations, strategically located, professionally staffed, and thoroughly equipped. This enables NEC to deliver leading edge products and innovative services to businesses with hundreds of locations across the country or one location across town.
People
NEC has a global network of dedicated employees with offices in many countries. Our experienced management, engineers, installers, trainers, and staff pride themselves in a high level of job performance and customer support. More than 7,000 employees in the U.S. help maintain NEC’s technological leadership with fresh ideas and the energy to turn them into reality.
Facilities
The physical resources of the company are the tangible assets that allow it to respond to your system’s needs and your communication demands in a timely and effective manner. NEC takes pride in maintaining smooth working facilities with all resources required to provide the highest level of system service and client support. NEC has invested millions of dollars in facilities, tools, equipment, and inventory located in hundreds of corporate locations, direct offices, distributors, and affiliates worldwide to create one of the broadest multi-level support systems in the industry.
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Chapter 1 Introduction
Assets
NEC’s ability to manufacture and market its offerings depends in large part on its ability to remain profitable. With a substantial revenue base worldwide, NEC has built a strong financial and operational base -- a strong foundation of support our customers can depend on.
Innovation
Top training, knowledge, experience, and creativity are the hallmarks of intellectual excellence and of NEC’s professional staff. Our telecom experts combine the skills and desire needed to provide the highest level of responsiveness to a system’s service needs and your company’s communication support requirements.
Community
NEC and its employees are active in worldwide, national, regional, and local community affairs through the dedication of their time and resources. NEC affiliates and their employees donate time, money, and equipment to help meet everyday and emergency needs of the healthcare and other social communities. In addition, the NEC businesses and their people give freely of their time, effort, and contributions to help meet the needs of local business groups, fraternal, and other social organizations
.
Education
Through worldwide efforts, NEC soundly supports the education of citizens and nations around the world through financial grants, volunteer work, donations of equipment, and the sharing of knowledge. Specifically, the NEC Foundation of America is dedicated to encouraging and supporting the efforts of creative and effective non-profit organizations in the United States and their staffs, clients, and volunteers who, like NEC, work to develop and share the benefits of technology with society in order to help improve the quality of human life
.
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Chapter 1 Introduction
NEC Unified Solutions, Inc.
Established (PRIVATE)
Headquarters
Revenues Employees
Sales & Marketing Network
Manufacturing Facilities
1963, as a subsidiary of NEC Corporation, Tokyo, Japan
6555 North State Highway 161 Irving, Texas 75039-2402 PHONE: (214) 262-2000
$3.7 billion 2,800+
65 offices in 20 states throughout the United States, Puerto Rico and Canada.
HILLSBORO, OREGON
Fiber Optic Transport Systems Digital Loop Carrier Systems Very Small Aperture Terminals (Satellite) (VSATs) Asynchronous Transfer Mode (ATM) Switching Systems Digital PBXs Digital Multiplex Systems Automotive Electronic Systems Cellular Telephone and Pagers
Development Activities
TECNOLOGIAS NEC DE MEXICO, S.A. DE C.V.
Cellular Telephones and Pagers
DALLAS, TEXAS
Advanced Switching Computer Telephony Software Radio & Satellite Communications Software Wireless Communication Products
HERNDON, VIRGINIA
Transmission Software & Firmware
SAN JOSE, CALIFORNIA
Transmission Software
HILLSBORO, OREGON
Transmission Hardware & Software
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Chapter 1 Introduction
Major Product Areas
PUBLIC NETWORKING
Asynchronous Transfer Mode (ATM) Switching Broadband Access Systems Digital Loop Carrier Systems Fiber Optic Transmission Systems Microwave Radio Systems Network Management Systems Satellite Communications Systems SONET Transport Systems Internet Access Systems Narrowband Wave Division Multiplexing Systems Personal Access Communications System (PACS) Infrastructure Equipment
CORPORATE NETWORKING
Asynchronous Transfer Mode (ATM) Switches Audio/Video Teleconference Systems Telemedicine Products Distance Learning Products Data Communications Products Key Telephone Systems Local Area Network (LAN) interconnectivity Private Branch Exchange (PBX) Systems, Software and Peripheral Products
COMMUNICATIONS TERMINALS
Analog & Digital Telephones Cellular Mobile Telephones Facsimile Equipment Narrowband & Broadband Personal Communications Services (PCS) Products Numeric & Alphanumeric Pagers Enhanced Wireless Products (messaging, voice, data & accessories)
Scope Of Business
Development, manufacturing, sale, service and support of Telecommunications Products and Network Management Systems to the public and private sectors.
Engineering and Marketing of Integrated Computer and Communications (C&C) Systems and Networks including Broadband Multimedia Products.
Customization of ATM Switching Systems, Business Communication Systems, Data Communications, Radio and Transmission Equipment.
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Chapter 1 Introduction
Vertical Markets
The UNIVERGE NEAX 2000 IPS is a full-featured IP based communications system that
addresses the telecommunications market by providing a rich feature set of both Key and PBX
features. The UNIVERGE NEAX 2000 IPS is positioned to provide a more cost effective solution
for the small to medium size business, hotel property or networked environment. The
UNIVERGE NEAX 2000 IPS provides unparalleled investment protection by allowing the user to
take full advantage of today and tomorrow’s technology advancements. The following is a list of some of the markets the IPS easily adapts to fit customer requirements.
Business Legal Telemarketing Hospitality Communication Financial Tenant Services Government Education Transportation Health Care
Competitive Benefits and Advantages
Advanced Technology (complete IP system on one card) Pentium Equivalent AMD CPU PSTN Gateway (requires trunk cards) Supports Both IP & TDM Both TDM & IP Totally Non-Blocking H.323 Connectivity Smaller Foot Print Low Power Consumption Wide Selection of IP and TDM Terminals Economical Incremental Licensing Costs Reduced Hardware Costs Survivability at the Remote Site Mobility and Continuance with in a Remote PIM Network
The UNIVERGE NEAX 2000 IPS
provides a unique set of advantages to users who seek an advanced information system that is both flexible and dependable. Through the use of state-of­the-art computer controlled telecommunications technology, NEC is able to provide the following advantages:
1.) Full-Featured System – Station users have access to more than 300 service features that
enhance user productivity, reduce operating costs, and improve communication efficiency. In addition, the control, network and interface positions can accommodate features, services and subsystems as required by specific applications.
2.) Network Integration - The
hotel/motels the ability to access an extensive array of information processing and management services by serving as the central controller of an integrated information network. The
NEAX 2000 IPS reflects the philosophy of NEC Corporation to integrate C&C technology, and can
provide many voice and non-voice services.
UNIVERGE NEAX 2000 IPS
offers business, industries, hospitals and
UNIVERGE
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Chapter 1 Introduction
3.) Flexible Line Size - Innovative Modular hardware and software design allows from 64 ports up to
1020 ports in a main plus remote environment. Modularity gives the system the ability to expand from its minimum configuration to its maximum capacity as the need arises. This unique expansion capability allows the system to grow in a cost affective manner as the user requirements expand. Your initial system investment is protected through growth capability.
4.) Energy Saving and Space Savings - Through employment of state-of-the-art technology in the
system circuitry design, NEC has been able to reduce power consumption. As a result, the current consumption of the system has been reduced to 50% of that of any conventional electronic PBX systems. This energy saving oriented system design allows for the use of much smaller capacity main power equipment and air conditioning equipment. In parallel with the energy savings, the space requirement for the system has been reduced to one third when compared with that of a conventional electronic PBX system.
5.) Building Block Configuration - In a conventional switching system, various kinds of equipment
are mounted in a cabinet group and are connected to each other by use of connecting cables. The
UNIVERGE NEAX 2000 IPS, however, uses a building block modular design. When installing the
system, the required blocks are placed on top of each other in a building block formation and interconnected by round bus cables.
6.) Flexible Interface Ports - The UNIVERGE NEAX 2000 IPS
that has the flexibility to accommodate station terminal equipment, trunks and adjunct processors. This universality allows the
UNIVERGE NEAX 2000 IPS
expansion costs.
employs a Universal Port architecture
to optimize use of slot space and lower
7.) High Reliability - The UNIVERGE NEAX 2000 IPS
highest level of system reliability. The
UNIVERGE NEAX 2000 IPS
remote maintenance, distributed call processing, error-correcting memory, battery backup, and automatic system alarm indications to insure unsurpassed reliability. Only the finest components have been used. In addition, through the employment of LSI and custom LSI and VLSI technology, the number of component parts has been greatly reduced, thus lessening possible failures and insuring continuous operation.
is designed and manufactured to provide the
is designed with such features as:
8.) Intelligent Attendant Console - The UNIVERGE NEAX 2000 IPS
Console, is a compact, desktop unit equipped with non-locking keys, Light Emitting Diodes, and a 4 x 40 character Liquid Crystal Display. The LED’s provide continuous information relative to the status of calls in progress. The display provides station and trunk identification, class of service and the number of calls waiting. The LCD changes with different call states and instructs the user which Multifunction keys are available for each state. Keys such as Busy Verify, DND Override, etc. only appear when needed. The Multi-function Keys reduce the number of different buttons and greatly simply operation.
attendant console, SN716 Desk
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Chapter 1 Introduction
9.) Intelligent Digital Multifunction Terminal - In addition to supporting conventional station
equipment, the multifunction terminals. The Dterm
UNIVERGE NEAX 2000 IPS
terminals are intelligent microprocessor controlled terminals, which enhance the feature capabilities offered by the system and provide the service of conventional key telephones over 1-pair wiring. The Dterm
can be equipped with the Dterm series digital electronic
instrument may be equipped with an interface adapter to allow simultaneous voice and data switching, without compromising the voice communication system.
10.) Ease of Installation - Because the UNIVERGE NEAX 2000 IPS
and plug-in type circuits packs, it is easy to install. Wiring connections, both internal and external, are made through simple-to-use standard plug-ended cables. In addition, with each unit and system having been fully factory tested prior to shipment, potential obstacles to easy installation have been held to a minimum.
uses pre-assembled modules
11.) Ease of Maintenance - Because the system is constructed with first quality components,
reliability is high and operation is trouble free. However, if a minor fault occurs, the self-diagnostic programs will detect the fault, and automatically make the needed corrections. If the problem is beyond the internal correction capabilities of the system, the self-diagnostic programs will automatically print the nature of the fault and the involved unit is identified on the man-machine interface equipment. The faulty plug-in unit can then be quickly replaced with little or no interruption of service.
12.) Flexible Numbering Plan - The UNIVERGE NEAX 2000 IPS
assignment to meet all forms of network integration service.
provides flexible numbering
13.) Future Capabilities - Because the UNIVERGE NEAX 2000 IPS
performance enhancements and new features can be easily incorporated by simple changes in software. The
UNIVERGE NEAX 2000 IPS
can be upgraded by using the most current software release and, when necessary, additional hardware. This means that the system will not become obsolete.
uses a stored program control,
14.) Cost Controls - With telecommunications costs growing, it is becoming increasingly important
to control them. The
UNIVERGE NEAX 2000 IPS
telecommunications costs. Through the use of such features as least cost routing, class of service and detail call recording, cost reduction and control are possible.
makes it possible for you to get a firm grasp on
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Chapter 1 Introduction
UNIVERGE NEAX 2000 IPS
In the modern information-based economy, timely access to accurate information is an essential resource for every successful organization. In many cases it is the primary commodity being created, bought, or sold and anything less than the best communication system puts your organization at a disadvantage. The complex interconnections of voice, print, and data communications demand a powerful but elegant system capable of taking you through the 21st century.
The
UNIVERGE NEAX 2000 IPS (Internet Protocol Server) is a full-featured IP based
communications system providing a rich feature set with pure Voice over IP (VoIP) communications (peer to peer connections), across corporate Local and Wide Area Networks (LAN and WAN). DtermIP telephones are designed to provide a converged infrastructure at the desktop, with a 100 Base T Ethernet connection to the LAN and built-in hub for a PC connection to the telephone itself. The system can provide peer-to-peer connections between DtermIP telephones with voice compression, offering existing Dterm Series i telephone features. On the WAN side, the system can provide peer-to-peer connections over IP networks with the voice compression, on a CCIS basis (CCIS over IP) or Remote PIM (Remote PIM over IP).
The UNIVERGE NEAX 2000 IPS can provide legacy station/trunk interfaces to support the
existing Time Division Multiplexing (TDM) based infrastructure, such as analog telephones, analog networks, and digital networks (T1/E1, ISDN etc.). At maximum configuration, the system can provide 1020 ports for IP and legacy devices, and 256 ports for Application cards. Communications between legacy stations/trunks and DtermIP telephones/IP networks are made via IP PAD, which converts packet-based voice data to TDM-based voice data, and vice versa. Both peer-to-peer connections and TDM-based connections are controlled by the Main Processor (MP) card. The MP card incorporates a built-in Device Registration Server (DRS) and a single interface point of IP connection to IP telephone, MATWorX, Voice Mail and OAI/ACD servers.
UNIVERGE NEAX 2000 IPS users have access to hundreds of service features that are used in
building unique telephony applications that enhance productivity, reduce operating costs and improve communications efficiently. The innovative modular hardware and software design allows efficient, effective growth within each module from its minimum to its maximum
configuration. The UNIVERGE NEAX 2000 IPS software design is as advanced as its hardware.
It ensures the system will support evolving applications and have the reliability needed to compete in today's world and into tomorrow's. The software is designed with modularity in mind. Together, these modular building blocks allow customers to initially buy what they need and add capacity and capabilities as the business demands, resulting in a greater degree of cost control for new installations and for upgrades to features, capacities and the software versions.
UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide Page 1-11 Issue 6
Chapter 1 Introduction
)
The illustration below shows a typical system layout.
UNIVERGE NEAX 2000 IPS
MATWorX (Via RS232C)
FTP Server
DtermIP
Switching Hub
Client PC
PSIII
ZT
LC/DLC
IP-PAD
Switching Hub (100Mbps
In-skin VMS
In-skin Router
COT
MP
IPT (H.323 Handler)
Router
H.323 GK
MATWorX (Via LAN)
PSTN
Router
OAI Server
Dterm Assistant
UNIVERGE NEAX 2000 IPS
MATWorX (Via IP: CCIS)
CCIS over IP
Intranet
DHCP Server
PSTN
Router
UNIVERGE NEAX IPS
DtermIP
Remote PIM over IP with Survivability
DMR
DtermIP
Client PC
Dterm INASET
Dterm SP30
Station to Station Connection
For DtermIP to DtermIP connection (Peer to Peer connection), the voice data is transmitted and received directly between DtermIPs on the LAN. For Dterm Legacy terminal connection, the IP­PAD card and VCT card are required to transmit and receive the voice data. These cards are used to control and convert the voice data. The MP card in either of the connections above manages the control signals
.
CCIS Connection
DtermIP to DtermIP connection (Peer to Peer connection) via CCIS is available only when the destination office is provides only Point to Multipoint connection
UNIVERGE NEAX 2000 IPS or UNIVERGE NEAX 2400 IPX. The system
.
Maintenance
MATWorX IPS is used as the maintenance program for the UNIVERGE NEAX 2000 IPS. Direct
connection (RS-232C), Modem connection and LAN (TCP/IP) connections are available to connect to the MAT (Maintenance Administration Terminal).
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Chapter 1 Introduction
Hybrid System of IP (peer-to-peer connection) and TDM Switching
The UNIVERGE NEAX 2000 IPS supports both pure IP switching (peer-to-peer connections) and Time
Division Switching (TDM). The pure IP switching is provided for communications between DtermIPs and for CCIS/Remote PIM connections with another DML/2400 IPX (CCIS over IP or Remote PIM over IP). On the other hand, the TDM switching is provided for communications between legacy stations/trunks. Connections between DtermIP/CCIS or Remote PIM over IP and legacy stations/trunks are made via IP PADs, which converts packet-based voice data to TDM-based voice data, and vice versa.
UNIVERGE NEAX 2000 IPS/IPS DM/IPS
Built-in DRS (Device Registration Server) on MP
The UNIVERGE NEAX 2000 IPS incorporates DRS (Device Registration Server) on MP, which provides
a Log-in/Log-out management of DtermIP including Registration, Authentication. Also the built-in DRS can be inter-worked with DHCP server to provide easy administration of IP address
.
Reduced Hardware with IP based Architecture
The DtermIPs accommodated in a LAN do not require a DLC card because they can be interfaced directly with the LAN and connected on a peer-to-peer basis. When a DtermIP is connected with station/trunk, which is accommodated in TSW, the speech path between LAN and TSW is made via IP PAD under the call processing control of MP. The number of DtermIPs can be simply expanded by adding the terminal itself, an IP Seat License and IP PADs if traffic volume is increased. With this system architecture, the hardware such as DLC, PIM, Power Supply etc. is reduced and easy cost effective move, add, change is realized.
Office Data Backup Enhancement
The office data of UNIVERGE NEAX 2000 IPS is stored in Flash ROM.
Various Installation Methods
To meet the specific needs of the customers’ environment, the UNIVERGE NEAX 2000 IPS provides the
following installation methods:
Floor Standing Installation Wall-mounting Installation IEC standard 19-inch Rack-mounting Installation
Unified Circuit Card Size
All the circuit cards for UNIVERGE NEAX 2000 IPS are designed in one size (PN-type), and installed in
the PIM. This maximizes the efficiency of slot utilization of the PIM.
High Density Line/Trunk Cards
Major line/trunk cards used in UNIVERGE NEAX 2000 IPS are provided with 8 circuits per card. This
allows the physical system size to be compact.
UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide Page 1-13 Issue 6
Chapter 1 Introduction
Universal Slot
One PIM provides 12 card slots for Line/Trunk (LT). Also, these card slots can be used for Application Processor (AP) cards without complicated limitations. As this makes easy quotation and installation, more number of AP cards can be mounted in one PIM.
DC/DC Power Supply for –48V
The PIM houses optional DC/DC Power Supply for the cards which require –48V power such as CSI card used for interface of Cell Station (CS) of wireless system. Since this power supply is mounted in the space under the AC/DC power, additional Power Module/card slots are not required.
Extended Application Processor (AP) Port Capacity
The UNIVERGE NEAX 2000 IPS provides a maximum of 256 AP ports and it is independent of the 512
physical ports for legacy Line/Trunk (LT), therefore, more AP cards can be used in the system such as T1/E1 digital link, etc.
Dual MP System
The system complies with dual control system on Main Processor.
Note: Since the system employs Cold Standby processing in MP changeover, the calls in progress are terminated as a result of the MP changeover. Also, during the MP changeover, the call originating/receiving and service feature access are not effective. (It takes about 30 to 60 seconds to complete the MP cha ngeover.)
UNIVERGE NEAX IPS DM
The UNIVERGE NEAX IPS DM (Internet Protocol Server Distributed Model) is equipped with all the features and functions of the UNIVERGE NEAX 2000 IPS, with a smaller space
requirement. It is a full-featured PBX that supports advanced networking, pure peer-to-peer IP telephony connectivity and traditional TDM switching capabilities. Designed primarily for pure
converged IP networks, the UNIVERGE NEAX IPS DM can also accommodate a mixed (i.e.,
TDM and IP) converged IP network or standalone solution.
The UNIVERGE NEAX IPS DM supports up to 952 peer-to-peer IP stations and 56 TDM ports
in a single modular chassis. Up to two chassis can be stacked providing maximum capacity of 112 legacy TDM ports while still supporting as many as 888 peer-to-peer IP stations or more depending on the amount of TDM stations used. It uses the same CPU, line/trunk cards,
application processor cards and software of the UNIVERGE NEAX 2000 IPS and comes
equipped for 19” rack mounting. It offers superior port density; each chassis only occupies two Rack Units (2RU).
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Chapter 1 Introduction
UNIVERGE NEAX IPS DML
The UNIVERGE NEAX IPS DML (Internet Protocol Server Distributed Model Local) is a
UNIVERGE NEAX IPS DM that has been optimized for Small Office Stand Alone IP Solution
with from 10 to 100 IP telephones. The the Main Processor. The SPN-CP31C is a cost down CPU to compete with Mitel 3100, NBX25, and CISCO 2600 Series. This system targets users with up to 112 TDM station, 128 IP stations and can be used as an end point in a peer-to-peer CCIS network. The following options that are built-in on the CP24 are not available with the CP31:
No built-in DAT. Only one RS Port. No built-in DK (external/relay key). No MN Alarm Indication
UNIVERGE NEAX IPS DML uses the SPN-CP31C as
UNIVERGE NEAX IPS DMR
The UNIVERGE NEAX IPS DMR (Internet Protocol Server Distributed Model Remote) is an
UNIVERGE NEAX IPS DM that has been optimized for Remote PIM over IP applications. The UNIVERGE NEAX IPS DMR uses the SPN-CP31C as the Main Processor. The SPN-CP31C
is a cost down CPU to compete with Mitel 3100, NBX25, and CISCO 2600 Series. This system targets users who have up to 30 relatively small offices that accommodate 10-30 extensions at the Remote Site. The MP card at Remote Site has the same system data as that at Main Site, because Remote Site automatically gets the data from Main Site at the time of setup. In normal operation, Main Site automatically copies the system data to Remote Site through the network once a day.
The following options that are built-in on the CP24 are not available with the CP31 in an
UNIVERGE NEAX IPS DMR:
No built-in DAT. No built-in Modem Only one RS Port. No built-in DK (external/relay key). No MN Alarm Indication
System Outline for Remote PIM
The MP card at Main Site controls system processing, and Remote Site follows the Main Site. Remote Site can accommodate most terminals and trunks such as Dterm, Single-Line
telephone, DSS/BLF Console, DtermIP, COT, ISDN, etc. The Attendant Console, Dterm
Attendant position, and Add-on Module are not supported at the Remote Site.
Local Switch (TDSW) at Remote Site controls connections within the Remote Site if possible. In the case of connections between Main-Remote and Remote-Remote, the voice path is
connected via Peer-to-Peer or IP-PAD.
If the communications between Main-Remote are interrupted, the Remote Site survives by itself
after a system reset.
UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide Page 1-15 Issue 6
Chapter 1 Introduction
Advantages of Remote PIM
The system regards the terminals accommodated in both Main Site and Remote Site as the
extensions in the same office. Therefore, the service transparency is superior to CCIS.
Remote PIM over IP has no limitation of distance between Main and Remote. Remote Site has a switching function at local. This provides the effective configuration of C.O.
line. In addition, the Remote Site can accommodate AP cards. This is an advantage to accommodate ISDN lines especially.
The Remote Site survives by itself even if the link between Main and Remote is disconnected.
Therefore, the impact to users at the Remote Site will be smaller if the link between Main and Remote is disconnected.
This feature can reduce the bandwidth used on the WAN that is connected to CO lines at
Remote Site, rather than DtermIP at remote location or the Media Converter (MC) accommodation.
Characteristics of the UNIVERGE NEAX IPS DM/IPS DML/IPS DMR
Compact and Small Size MODULAR CHASSIS
One MODULAR CHASSIS provides 8 card slots /56LT ports (8 virtual LT ports are available per MODULAR CHASSIS in addition to 56LT ports).
2 MODULAR CHASSIS can be used per system for IPS DM/DML/IPS DMR
MP (Main Processor)
 PN-CP24A/B/C for IPS DM, the same MP as the UNIVERGE NEAX2000 IPS.
PN-CP31C for IPS DML
Power Failure Transfer (PFT)
Power Failure Transfer (PFT) for the IPS DM is provided with PZ-4PFTA card. The PZ-8PFTB is not available for the IPS DM.
Installation Methods
UNIVERGE NEAX IPS DM/IPS DML/IPS DMR can be installed on a desktop or into the 19-inch
The rack. Wall Mount Installation is not available.
Remote PIM over IP with Survivability
UNIVERGE NEAX 2000 IPS can have a PIM installed at a remote site through an IP network. At
The the main site, the DM/IPS DMR
UNIVERGE NEAX IPS/IPS DM is installed and UNIVERGE NEAX 2000 IPS/IPS
or IPS Retro is installed at the remote site. The main site controls call processing and service feature access for station users located at both the main and remote sites. When the Remote PIM cannot be connected with main site due to the IP network and/or main PBX failure, the Remote PIM initializes the system and re-starts operation by its own Main Processor (survival mode). In the survival mode, almost all service features are provided to the station users accommodated in Remote PIM. When the IP network/main PBX recovers, the Remote PIM can be restored to normal mode with a system initialization by manual operation or automatically (Selectable by system data setting).
IPS DMR with CP31A/C MP IPS PIM with CP24A/B/C or CP27A MP IPS Retro with CP26 or CP28 MP
and PN-CP31A/C for IPS DMR
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Chapter 1 Introduction
Stand Alone System Capacity
IPS System Capacity (Single MP System)
Item
(No. of Ports) LT Card (No. of Cards) (No. of Ports) AP Card (No. of Cards) Total Number of Lines (Single Line Tel. + Dterm) 64 128 192 256 320 384 448 512
IP PAD (No. of Channel) 64 128 192 256
Single Line Telephone (Lines)
Standard 64 128 192 256 320 384 448 512
Long 48 96 144 192 240 288 336 384
PIM1 PIM2 PIM3 PIM4 PIM5 PIM6 PIM7 PIM8
64 128 192 256 320 384 448 512
12 24 36 48 60 72 84 96
12 24
Capacity Per PIM Note
Max. 256 ports per system
Dterm (Lines)
Dterm IP/Dterm IP INASET (PTP Connection) 952 888 824 760 696 632 568 504 Dterm PS 512
Cell Station (CS) / Zone Transceiver (ZT) 16 32 48 64 80 96 112 128
ISDN Station 16 32 48 64 80 96 112 128
Central Office Trunk (Lines)
Tie Line Trunk (Lines)
CCIS Trunk (Peer to Peer Connection) Max. 127
DTI/CCIS Digital Link
ISDN
IP Trunk 1 2 3 4 5 6 7 8
PFT Connections 8 16 24 32 40 48 56 64
3-Party Conference Max. 16 conference groups per system
Standard 64 128 192 256 320 384 448 512
Long 24 48 72 96 120 144 168 192
Loop Start 64 128 192 256 256 256 256 256
DID w/4DID 48 96 144 192 240 256 256 256
2W E&M 24 48 72 96 120 144 168 192
4W E&M 24 48 72 96 120 144 168 192
1.5M DTI: 10, CCIS: 8 2MI 8
1.5M/2M (PRT) 8 4BRT (card) 6 12 18 24 24 24 24 24
6-/10-Party Conference
32-Party Conference Max. 8 conference group per system
Built-in Router Max. 8 cards per PIM DTMF Sender Max. 32 circuits per system
DTMF Receiver 16 32
Attendant Consoles 8
UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide Page 1-17 Issue 6
6-Party Max. 4 conference groups per system
10-Party Max. 2 conference groups per system
Chapter 1 Introduction
IPS System Capacity (Single MP System cont’d)
Item
Capacity Per PIM Note
PIM1 PIM2 PIM3 PIM4 PIM5 PIM6 PIM7 PIM8
Attendant Terminal (Dterm ATT Position) Max. 8 sets per system
SMDR Interface
PMS Interface
Max. 2 Interface ports (RS232)
Max 1 interface port (IP) per system
Max. 1 Interface port (RS232)
Max 1 interface port (IP) per system
ACD / MIS or OAI Interface Max. 1 interface port per system
Remote PIM over IP (Number of PIM for Remote Sites)
Up to 30 (depending on network)
DID Dial Conversion 1000
Call Forwarding-Outside Set 496
Authorization. Code / Forced Account Code / Remote Access to System(DISA)Code
3000
Message Reminder Set 1024
Name Display / Guest Name Display 512
Speed Calling-Station (Station Speed Dial) Set 10000
MP built-in SMDR Call Record 1024
Note: System Capacity is for Main site only. For Total System Capacity see IP Remote Network System
Capacity.
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Chapter 1 Introduction
IPS System Capacity (Dual MP System)
Item
(No. of Ports) LT Card (No. of Cards)
(No. of Ports) AP Card (No. of Cards)
PIM1 PIM2 PIM3 PIM4 PIM5 PIM6 PIM7 PIM8
64 128 192 256 320 384 448 512 11 23 35 47 59 71 83 95
11 23 24
Capacity Per PIM Note
Max. 256 ports per system
Total Number of Lines (Single Line Tel. + Dterm) 64 128 192 256 320 384 448 512 IP PAD (No. of Channel) 64 128 192 256
Single Line Telephone (Lines)
Dterm (Lines)
Standard 64 128 192 256 320 384 448 512 Long 44 92 140 188 236 284 332 380 Standard 64 128 192 256 320 384 448 512
Long 22 46 70 94 118 142 166 190
Dterm IP/Dterm IP INASET (PTP Connection) 952 888 824 760 696 632 568 504 Dterm PS 512 Cell Station (CS) / Zone Transceiver (ZT) ISDN Station
Loop Start
Central Office Trunk (Lines)
Tie Line Trunk (Lines)
DID w/4DID 44 92 140 188 236 256 256 256 2W E&M 22 46 70 94 118 142 166 190 4W E&M 22 46 70 94 118 142 166 190
16 32 48 64 80 96 112 128 16 32 48 64 80 96 112 128
64 128 192 256 256 256 256 256
CCIS Trunk (Peer to Peer Connection) Max. 127
DTI/CCIS Digital Link
1.5M-AMI DTI: 10, CCIS: 8 2M-AMI 8
1.5M/2M (PRT) 8
ISDN
2BRT (card) 11 23 24 4BRT (card) 6 12 18 24 24 24 24 24
IP Trunk
1 2 3 4 5 6 7 8
PFT Connections
8 16 24 32 40 48 56 64
3-Party Conference Max. 16 conference groups per system
6-Party Max. 4 conference groups per system
6-/10-Party Conference
10-Party Max. 2 conference groups per system
32-Party Conference Max. 8 conference group per system
Built-in Router Max. 8 cards per PIM
DTMF Sender Max. 32 circuits per system
DTMF Receiver 16 32
Attendant Consoles 8
UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide Page 1-19 Issue 6
Chapter 1 Introduction
IPS System Capacity (Dual MP System, Cont’d)
Item
Capacity Per PIM Note
PIM1 PIM2 PIM3 PIM4 PIM5 PIM6 PIM7 PIM8
Attendant Terminal (Dterm ATT Position) Max. 8 sets per system
SMDR Interface
PMS Interface
Max. 2 Interface ports (RS232)
Max 1 interface port (IP) per system
Max. 1 Interface port (RS232)
Max 1 interface port (IP) per system
ACD / MIS or OAI Interface Max. 1 interface port per system
Remote PIM over IP (Number of PIM for Remote Sites)
Up to 30 (depending on network)
DID Dial Conversion 1000
Call Forwarding-Outside Set 496
Authorization. Code / Forced Account Code / Remote Access to System(DISA)Code
3000
Message Reminder Set 1024
Name Display / Guest Name Display 512
Speed Calling-Station (Station Speed Dial) Set 10000
MP built-in SMDR Call Record 1024
Note: Capacity is for Main site only. For Total System Capacity see IP Remote Network System Capacity.
Page 1-20 UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide Issue 6
Chapter 1 Introduction
IPS DM/IPS DML System Capacity
Number of PHYSICAL MODULAR CHASSIS
Capacity Per MC
1 2
LT card Note 1
No. of ports 56 112 No. of cards 7 14
AP card
No. of ports Max. 256 ports per system
No. of cards 7 14 Total number of lines (Single Line Telephone + Dterm) 56 112 IP-PAD No. of channel 32 64
Single Line Telephone (Lines)
Dterm(Lines)
8LC 56 112
Long Line Not Available
Standard 56 112
Long Line 8 16 DtermIP/DtermIP/INASET/SP30(PTPConnection)Note 3 952 888 ISDN Station 10 20
Loop Start 56 112 Central Office Trunk (Lines)
DID w/4DID 28 56
2W/4W E&M 14 28 CCIS Trunk (Peer to Peer Connection) Max. 127
DTI/CCIS Digital Link Note 2
ISDN
1.5M 7 DTI: 10, CCIS: 8
2M 7 8
1.5M/2M(PRT) 7 8
4BRT (card) 5 10 IP Trunk 1 2 PFT Connections 4 8
3-Party Conference
6-/10-Party Conference
6-Party Max. 4 conference groups per system 10-Party Max. 2 conference groups per system
32-Party Conference 5
Max. 16 conference groups per
system
Max. 8 conference groups per system
UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide Page 1-21 Issue 6
Chapter 1 Introduction
IPS DM/IPS DML System Capacity Cont
Number of PHYSICAL MODULAR CHASSIS
Built-in Router Max. 1 card per Site DTMF Sender Max. 32 circuits per system DTMF Receiver 16 32 SN716 Desk Console 8 Attendant Terminal (Dterm ATT Position) Max. 8 per system
SMDR Interface
PMS Interface
Max 1 interface port (IP) per system
Max 1 interface port (IP) per system
ACD / MIS or OAI Interface Max. 1 Interface port per system
Remote PIM over IP (Number of PIM for Remote Sites) Note 3
Up to 30 (depending on network)
DID Dial Conversion 1000 Call Forwarding-Outside Set 496
Authorization Code / Forced Account Code / Remote Access to System(DISA) Code
Message Reminder Set 1024 Name Display / Guest Name Display 512 Speed Calling-Station (Station Speed Dial) Set 10000 MP built-in SMDR Call Record Note 3 1024
Capacity Per MC
1 2
Max. 2 Interface ports (RS232)
Max. 1 Interface port (RS232)
3000
Note 1: Each Modular Chassis has 8 Virtual LT Ports that can only be used to expand the PAD
channels from 24 to 32 using the 8IPLA w/24IPLA.
Note 2:
The total number of trunk line and DTI channel shall be 256 or less. (Each trunk line and DTI
channels are required to assign the “Trunk Number” by system data programming and maximum number of system parameter for “Trunk Number” is 256.)
Note 3: IPS DML only supports a maximum of 128 IP stations; IPS DML
does not support built-in SMDR. The IPS DML is a Stand Alone Only solution; Remote PIM’s off the IPS DML are not supported.
Page 1-22 UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide Issue 6
Chapter 1 Introduction
IP Remote Network Capacity
Total System Capacity (Main plus Remote)
Item Capacity
LT Ports 1020 AP Ports 256 Analog Single Line Tel. + Dterm 980 IP PAD (No. of Channel) 256 Dterm IP/Dterm IP INASET (PTP Connection) 952 Dterm PS 512 Cell Station (CS) / Zone Transceiver (ZT) ISDN Station
Central Office Trunk (Lines) 256 Tie Line Trunk (Lines) 2W/4W E&M 192
CCIS Trunk (Peer to Peer Connection) 127 DTI/CCIS Digital Link 1.5M/2M DTI: 10/CCIS: 8 Links
ISDN
IP Trunk 8 PFT Connections 64 3-Party Conference Max. 16 conference groups
6-/10-Party Conference
32-Party Conference Max. 8 conference groups Built-in Router 1 per Site DTMF Sender/Receiver Max. 32 circuits Attendant Consoles 8 Attendant Terminal (Dterm ATT Position) Max. 8 sets
SMDR Interface
PMS Interface
ACD / MIS or OAI Interface Max. 1 interface port Remote PIM over IP Note Up to 30 (depending on network) DID Dial Conversion 1000 Call Forwarding-Outside Set 496 Authorization Code / Forced Account Code / Remote Access to System(DISA)Code Message Reminder Set 1024 Name Display / Guest Name Display 512 Speed Calling-Station (Station Speed Dial) Set 10000 MP built-in SMDR Call Record 1024
1.5M/2M (PRT) 8 4BRT (card) 24
6-Party Max. 4 conference groups 10-Party Max. 2 conference groups
Max. 2 Interface ports (RS232)
Max 1 interface port (IP) per system
Max. 1 Interface port (RS232)
Max 1 interface port (IP) per system
Note: Remote PIM networks using the IPS DML as the main are not supported.
128 128
3000
UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide Page 1-23 Issue 6
Chapter 1 Introduction
IPS DMR Capacity
Number of PHYSICAL MODULAR CHASSIS
Capacity Per MC
1 2
LT card Note 1
AP card
No. of ports 56 112 No. of cards 7 14 No. of ports Max. 256 ports per network
No. of cards 7 14
IP-PAD No. of channel 32 64 Single Line Telephone (Lines) 8LC 56 112
Dterm(Lines)
Standard 56 112 Long Line 8 16
DtermIP/DtermIP/INASET(Peer to Peer Connection) Note 2 128
Loop Start 56 112
Central Office Trunk (Lines)
DID w/4DID 28 56 2W/4W E&M 14 28
DTI 1.5M 7 10
ISDN
1.5M(PRT) 7 8 4BRT (card) 5 10
PFT Connections 4 8
IPS PIMMJ (As Remote PIM) Capacity
Number of PHYSICAL PIMS
LT card
AP card
No. of ports 64 128 No. of cards 8 16 No. of ports Max. 256 ports per network
Capacity Per PIM 1 2
No. of cards 12 24
IP-PAD No. of channel 32 64 Single Line Telephone (Lines) 8LC 64 128
Dterm(Lines)
Standard 64 128 Long Line 24 48
DtermIP/DtermIP/INASET(Peer to Peer Connection) Note 2 128
Loop Start 64 128
Central Office Trunk (Lines)
DID w/4DID 48 96 2W/4W E&M 24 48
DTI 1.5M 10
ISDN
1.5M(PRT) 8 4BRT (card) 6 12
PFT Connections 8 16
Note 1: Each Modular Chassis has 24 Virtual LT Ports that can only be used to expand the PAD
channels from 8 to 32 using the 8IPLA w/24IPLA.
Note 2:
Remote PIM’s Support up to 2 Virtual PIM’s for assignment of DtermIP/DtermIP/INASET only.
Page 1-24 UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide Issue 6
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