NEC R1000 User Manual

Download

Xen IPK

Enhancement Guide to Migrating

from Xen Axis/Master to Xen IPK

R1000

NEC Business Solutions Ltd

Document No.: 8283

Release 1.0

September 2003

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2 Xen IPK R1000 Upgrade Procedure for Xen Axis/Master

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Preface & Disclaimer

GENERAL INFORMATION

The Xen IPK System is a feature-rich key system that provides over 200 features including Computer Telephony Integration, Least Cost Routing, Automatic Call Distribution, ISDN Trunks and many others.

The Xen IPK system meets customer needs today and as business expands the system can be expanded to grow as well.

The Xen IPK system has a set of manuals that provide all the information necessary to install and support the system. The manuals are described in this preface.

THIS MANUAL This manual provides specific detailed information and specifications for all

features provided with the Xen IPK system for Australia.

SUPPORTING DOCUMENTS

Xen IPK General Description Manual

This Manual provides general information about the system, its features, system configuration and standards. This manual provides an overview of the Xen IPK System and can be used to present information to potential customers.

Xen IPK Features and Specifications Manual

This manual provides details related to every feature available in the Xen IPK system.

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Xen IPK System Hardware Manual

The System Hardware Manual is provided for the system installer. This manual has detailed instructions for installing the Xen IPK system KSUs, ETUs, Multiline Terminals, and optional equipment.

Xen IPK System Programming Manual

This manual provides instructions for programming the Xen IPK system via a Multiline Terminal or PC.

Xen IPK Least Cost Routing Manual

This manual provides instructions to the service technician for programming the customer site for least cost routing.

Xen IPK Automatic Call Distribution Manual

This manual provides the service technician with instructions for programming the ACD. This manual can also be used by the ACD supervisor, at the customer site, to use to become familiar with the ACD/ MIS feature.

Xen IPK R1000 Upgrade Procedure for Xen Axis/Master i

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NEC shall not be liable for any direct, indirect, consequential or incidental damages about the use of this equipment, manual or any related materials.

The information in this technical manual is advisory in nature and is subject to change. NEC may make improvements and changes in the products described in this manual without notice. Changes will be periodically made to the information in the new editions.

Efforts have been made to ensure that the contents of this manual are correct. Should you find any error, NEC welcomes your comments to improve our communications, please contact NEC on 1800 036 136.

Contents of this manual are subject to change without prior notice at the discretion of NEC Business Solutions Ltd.

This document has been prepared for the use of employees and customers of NEC Business Solutions Ltd and may not be reproduced without the prior, written approval of NEC Business Solutions Ltd.

NEC Business Solutions Ltd

635 Ferntree Gully Road

Glen Waverley Vic 3150

ii Preface & Disclaimer

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Important Note About this Upgrade Procedure

This document provides all of the necessary information to upgrade your Xen Axis/Master system to Xen IPK Release 1000 software and to install the related hardware.

This document is not intended as replacement pages for your current manuals. However, it can be used to supplement those manuals.

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Xen IPK R1000 Upgrade Procedure for Xen Axis/Master iii

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iv Important Note About this Upgrade Procedure

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Preface & Disclaimer................................................................................................... i

Important Note About this Upgrade Procedure ..........................................................iii

Chapter 1 Xen IPK R1000 Upgrade Procedure for Xen Axis/Master

Section 1 Migration from Xen Axis/Master..........................................................1 - 1

Section 2 Direct Download from the Installed Xen System ................................1 - 1

Section 5 Upgrade Procedure for PRT(1)-U( ) ETU .........................................1 - 18

Chapter 2 Hardware Description and Specifications for Xen IPK

1.1 B64-U23 KSU

1.1.1 Basic KSU...........................................................................................21

1.1.2 Expansion KSUs.................................................................................21

1.2 CPUI( )-U( ) ETU............................................................................................22

1.3 PKU 192-UA (Port Key Unit)...........................................................................26

Chapter 3 Features and Specifications for Xen IPK

Attendant Transfer A-15 .........................................................................................33

Call Arrival (CAR) Keys C-3 ...................................................................................35

Caller ID - Incoming C-6 ......................................................................................... 38

Dterm Series i Multiline Terminals D-19 ................................................................. 45

DTU-type Multiline Terminal Migration D-20 .......................................................... 50

Electronic Volume Control E-2 ...............................................................................52

External Zone Paging (Meet-Me) E-6 .....................................................................55

Full Duplex Handsfree F-6 .....................................................................................58

ISDN-BRI Trunk Connections I-7 ...........................................................................60

ISDN-PRI Trunk Connections I-8 ...........................................................................64

Music on Hold M-7 .................................................................................................72

Station Transfer S-19 .............................................................................................75

Universal Slots U-3 .................................................................................................77

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Chapter 4 Programming

11-2-04 Call Arrival Key Block Assignment ................................................................. 4 - 84

1-13-00 PRI Channel Assignment ............................................................................... 4 - 86

1-13-04 PRT B Channel Outgoing Priority Selection .................................................. 4 - 87

1-13-05 PRT B Channel-to-Trunk Group Assignment................................................. 4 - 88

3 - 12 Trunk-to-MOH Trunk Assignment .................................................................. 4 - 89

4 - 50 Multiline Terminal Type Selection .................................................................. 4 - 90

4 - 66 MOH or Ring Back Tone Selection ................................................................ 4 - 92

4 - 68 LCD Line Key – Name Assignment ............................................................... 4 - 94

7-1 Card Interface Slot Assignment ..................................................................... 4 - 96

vi Table of Contents

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Xen IPK R1000 Upgrade Procedure for Xen Axis/ Master

ECTION

MIGRATION FROM XEN A

XIS/MASTER

Chapter 1

Use the following instructions to migrate from an existing Xen Axis/Master system to a Xen IPK R1000 system.

The Xen IPK Maintenance Administration Terminal (MAT) software must be used to perform this upgrade. The MIFM-U( ) ETU is required for PC Programming and must be installed.

Two methods to access the database from the existing system are explained below:

 Direct download from the installed system

 Import the Xen Axis/Master database saved using a previous version

of the Xen Axis/Master MAT.

ECTION

DIRECT DOWNLOAD

FROM THE INSTALLED

EN SYSTEM

1. Verify that the battery is connected to CN4 on Xen Master CPUB( )U( ) or Xen Axis MBD-U( ) Unit.

2. Confirm and record the following settings:

 Answer Preset

 Automated Attendant/DISA mode

 Automatic Trunk-to-Trunk Transfer mode

 Automatic Trunk-to-Trunk Transfer Outgoing Trunk

 Background Music

 Call Forward – All Calls, Busy, No Answer, Busy/No Answer, Off-

Premise/Split

 Callback Messages

 Customized Message Display

 Day/Night Mode (System and Tenant)

 Do Not Disturb

 MIC Settings

 Timed Alarm

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Migration from Xen Axis/Master Chapter 1 – 1

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The following memories are empty after the upgrade:

 Last Number Redial Memory

 Recorded messages in the VRS(4)-U( ) ETUs (messages must be

recorded again)

 Store & Repeat/Save & Repeat

3. Select IPK, enter the password, and click OK to open Xen IPK MAT.

4. From the Communications Menu, Select Connect to connect to the Xen Axis/Master system.

2 – Chapter 1 Direct Download from the Installed Xen System

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Enhancement Guide to Migrating from Xen Axis/Master to Xen IPK R1000

5. From the Communications menu, select Download and click Start to download the database from the Xen Axis/Master system.

6. When the download is finished, select Save As from the File menu and enter a file name.

 When the system is to be saved as Xen IPK Basic, confirm that

Save As type is Xen IPK Basic (R1000) (*.rdf), and click Save.

 When the system is to be saved as Xen IPK Expanded, confirm

that Save As type is Xen IPK Expanded (R1000) (*.rdf) and click Save.

Only the Xen Axis system can be saved as Xen IPK Basic.

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Direct Download from the Installed Xen System Chapter 1 – 3

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7. From the Communications menu, select Disconnect to disconnect from the Xen system.

4 – Chapter 1 Direct Download from the Installed Xen System

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Enhancement Guide to Migrating from Xen Axis/Master to Xen IPK R1000

8. Assign any other required system data assignment changes and from the File menu, select Save if required.

9. Change hardware from the Xen Axis/Master system to the Xen IPK system.

Upgrade Type Comments

Xen Axis to Xen IPK Basic Port Package

Xen Axis to Xen IPK Expanded Port Package

Xen Master to Xen IPK Basic Port Package

Xen Master to Xen IPK Expanded Port Package with new Xen IPK KSUs

Xen Master to Xen IPK Expanded Port Package without new Xen IPK KSUs (Retrofit)

Replace the B48-U13 KSU hardware with the following:

B64-U23 KSU

CPUI( )-U( ) ETU (without

ESI(8)-U( ) ETU in slot 1 *

Move all other hardware to new KSU.

Replace the B48-U13 KSU hardware with the following:

B64-U23 KSU

CPUI( )-U( ) ETU (with

ESI(8)-U( ) ETU in slot 1 *

Move all other hardware to new KSU.

Not supported.

Replace the B64-U13 KSUs with the B64-U23 KSUs.

Replace the CPUB( )-U( ) ETU with the CPUI( )-U( ) ETU with

Move all other hardware to new KSUs.

Replace the CPUB( )-U( ) ETU with the CPUI( )-U( ) ETU with

Add Front Cover Extender [FCE-U( ) UNIT] to each B64-U13 KSU/E64-U13 KSU.

PKU 192-UA)

PKU 192-UA.

* The ESI(8)-U( ) or ESIB(8)-U( ) ETU

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Direct Download from the Installed Xen System Chapter 1 – 5

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10. From the Communications menu, select Connect to connect the Xen IPK.

11. From the Communications menu, select Upload, and click Start.

6 – Chapter 1 Direct Download from the Installed Xen System

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Enhancement Guide to Migrating from Xen Axis/Master to Xen IPK R1000

12. Click Hardware Upload.

13. When Upload is complete, click Close.

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Direct Download from the Installed Xen System Chapter 1 – 7

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14. From the Communications menu, Select Disconnect to disconnect from Xen IPK.

15. Reassign all settings recorded in Step 2, and confirm proper system operation.

8 – Chapter 1 Direct Download from the Installed Xen System

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Enhancement Guide to Migrating from Xen Axis/Master to Xen IPK R1000

ECTION

IMPORT SAVED XEN D

ATABASE USING A

REVIOUS VERSION OF

THE XEN AXIS/

ASTER MAT

1. Verify that the battery is connected to CN4 on Xen Master CPUB( )U( ) or Xen Axis MBD-U( ) Unit.

2. Confirm and record the following settings:

 Answer Preset

 Automated Attendant/DISA mode

 Automatic Trunk-to-Trunk Transfer mode

 Automatic Trunk-to-Trunk Transfer Outgoing Trunk

 Background Music

 Call Forward – All Calls, Busy, No Answer, Busy/No Answer, Off-

Premise/Split

 Callback Messages

 Customized Message Display

 Day/Night Mode (System and Tenant)

 Do Not Disturb

 MIC Settings

 Timed Alarm

The following memories are empty after the upgrade:

 Last Number Redial Memory

 Recorded messages in the VRS(4)-U( ) ETUs (messages must

be recorded again)

 Store & Repeat/Save & Repeat

3. Select IPK, enter the password, and click OK to open Xen IPK MAT.

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Import Saved Xen Database Using a Previous Version of the Xen Axis/Master MAT Chapter 1 – 9

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4. From the File menu, select Import Xen Axis/Master file to import a previously saved database.

5. Locate the directory where the Xen Axis/Master database is stored. Select file name and click Open to import the database.

10 – Chapter 1 Import Saved Xen Database Using a Previous Version of the Xen Axis/Master MAT

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Enhancement Guide to Migrating from Xen Axis/Master to Xen IPK R1000

6. When the download is finished, select Save As from the File menu and enter a file name.

 When the system is to be saved as Xen IPK Basic, confirm that

Save as type is Xen IPK Basic (R1000) (*.rdf), and click Save.

 When the system is to be saved as Elite IPK Expanded, confirm

that Save as type is Xen IPK Expanded (R1000) (*.rdf) and click Save.

Only the Xen Axis system can be saved as Xen IPK Basic.

7. Assign any other required system data assignment changes and from the File menu, select Save if required.

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Import Saved Xen Database Using a Previous Version of the Xen Axis/Master MAT Chapter 1 – 11

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8. Change hardware from the Xen Axis/Master system to the Xen IPK system.

Upgrade Type Comments

Xen Axis to Xen IPK Basic Port Package

Xen Axis to Xen IPK Expanded Port Package

Xen Master to Xen IPK Basic Port Package

Xen Master to Xen IPK Expanded Port Package with new IPK KSUs

Xen Master to Xen IPK Expanded Port Package without new Xen IPK KSUs (Retrofit)

Replace the B48-U13 KSU hardware with the following:

B64-U23 KSU

CPUI( )-U( ) ETU (without

ESI(8)-U( ) ETU in slot 1 *

Move all other hardware to new KSU.

Replace the B48-U13 KSU hardware with the following:

B64-U23 KSU

CPUI( )-U( ) ETU (with

ESI(8)-U( ) ETU in slot 1 *

Move all other hardware to new KSU.

Not supported.

Replace the B64-U13 KSUs with the B64-U23 KSUs.

Replace the CPUB( )-U( ) ETU with the CPUI( )-U( ) ETU with

Move all other hardware to new KSUs.

Replace the CPUB( )-U( ) ETU with the CPUI( )-U( ) ETU with PKU 192-UA.

Add Front Cover Extender [FCE-U( ) UNIT] to each B64-U13 KSU/E64-U13 KSU.

PKU 192-UA)

PKU192-UA.

*The ESI(8)-U( ) or ESIB(8)-U ETU.

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12 – Chapter 1 Import Saved Xen Database Using a Previous Version of the Xen Axis/Master MAT

Enhancement Guide to Migrating from Xen Axis/Master to Xen IPK R1000

9. From the Communications menu, select Connect to connect to the Xen IPK.

10. From the Communications menu, select Upload, and click Start.

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Import Saved Xen Database Using a Previous Version of the Xen Axis/Master MAT Chapter 1 – 13

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11. Click Hardware Upload.

12. When Upload is finished, Click Close.

14 – Chapter 1 Import Saved Xen Database Using a Previous Version of the Xen Axis/Master MAT

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Enhancement Guide to Migrating from Xen Axis/Master to Xen IPK R1000

13. From the Communications menu, select Disconnect to disconnect from the Xen IPK.

14. Reassign all settings recorded in Step 2 and confirm proper system operation.

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Import Saved Xen Database Using a Previous Version of the Xen Axis/Master MAT Chapter 1 – 15

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ECTION

UPGRADE P ROCEDURE

FOR MIFM-U( )

Upgrade Description

This ETU must be upgraded to firmware V5.00 or higher to be compatible with the Xen IPK (R1000) system to support Caller ID Indication – 50 Caller ID scroll buffers

The Caller ID scroll buffers are erased when firmware is upgraded.

Installation Precautions

WARNING

Observe the following precautions when installing the ETUs to avoid damage to hardware due to static electricity or to being exposed to hazardous voltages.

 The ETUs and units used in this system make extensive use of CMOS

technology. CMOS technology is very susceptible to static; therefore, extreme care must be taken to avoid static discharge when handling ETUs and units.

 When carrying a ETU or unit be sure to keep it in a conductive

polyethylene bag to prevent damage due to static electricity.

 When handling a ETU or unit the installer must wear a grounded wrist

strap to protect the ETU or unit from static electricity.

Software Upgrade Procedure

Use the following procedure for software upgrade of the MIFM-U( ) ETU.

1. Remove the MIFM-U( ) ETU from the KSU.

2. Mount the EPROM labelled “MIFM Rev 5.XX” on MIFM-U( ) card (IC8). Refer to Figure 1-1: MIFM-U( ) ETU for a diagram of the card.

3. Set the switch SW1 to OFF (EPROM) and set the DIP SW2-1 and SW2-2 to ON. Refer to Figure 1-1: MIFM-U( ) ETU for a diagram of the card.

4. Install MIFM-U( ) ETU into same slot from Step 1 of the KSU. Notice that LED 1 is winking or flashing.

5. After LED 1 goes off, pull out the MIFM-U( ) card from the KSU.

6. Remove the EPROM and set switch SW1 to ON (FROM) and set DIP SW2-1 and SW2-2 to OFF.

16 – Chapter 1 Upgrade Procedure for MIFM-U( )

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7. Install the MIFM-U( ) into the same slot from Step 1 of the KSU.

Figure 1-1: MIFM-U( ) ETU

Software Verification for MIFM( )-U( ) ETU

To verify the current software version installed on the MIFM( )-U( ) ETU do the following:

1. Go off-line.

2. Press LK8 + LK1 to access the Memory Block.

3. Press

4. Verify that the current software revision number is displayed.

5. Press

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Upgrade Procedure for MIFM-U( ) Chapter 1 – 17

N to locate the MIFM( )-U( ) ETU.

P to go back on line.

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ECTION

Upgrade Description

UPGRADE P ROCEDURE

FOR PRT(1)-U( ) ETU

The PRT(1)-U( ) ETU must be updated to firmware V2.12 or higher to be compatible with the Xen IPK (R1000) system for individual channel assignment and PRT B channel-to-trunk group assignment.

Installation Precautions

WARNING

Observe the following precautions when installing the ETUs to avoid damage to hardware due to static electricity or to being exposed to hazardous voltages.

 The ETUs and units used in this system make extensive use of CMOS

technology. CMOS technology is very susceptible to static; therefore, extreme care must be taken to avoid static discharge when handling ETUs and units.

 When carrying a ETU or unit be sure to keep it in a conductive

polyethylene bag to prevent damage due to static electricity.

 When handling a ETU or unit the installer must wear a grounded wrist

strap to protect the ETU or unit from static electricity.

PRT Software Chip Installation

1. Remove the PRT(1)-U( ) ETU from the system.

This card can be removed with the system power on.

2. Remove the old chip located on IC2.

3. Install the new PRT chip on IC2.

 Ensure that the notch on the chip lines up with the notch on

the socket.

 This ETU must be updated to firmware V2.12 or higher to

be compatible with the Xen IPK for individual Channel Assignment and PRT B Channel-to-Trunk Group Assignment.

18 – Chapter 1 Upgrade Procedure for PRT(1)-U( ) ETU

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4. Install the PRT(1)-U( ) ETU in the KSU.

Software Verification

To verify that the software revision was installed:

1. Go Off-Line.

2. Press LK8 + LK1.

3. Press

4. Verify that the current software version number is displayed.

5. Press

N to locate the PRT(1)-U( ) ETU.

P to go back On-line.

Upgrade Procedure for PRT(1)-U( ) ETU Chapter 1 – 19

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ECTION

ADDING AN EARTH C

ONNECTION

The Xen IPK B64-U23 KSU must be properly and permanently grounded, due to it being an ESELV (Earthed Safety Extra Low Voltage) compliant product. The protective earth terminal located at the right rear corner of the B64-U23 KSU must have a permanent conneciton to protective earth.

1. Connect the gorunding cable (green/yellow wire) to the ground terminal on the right side of the Basic KSU. The grounding cable

(locally provided) must hav an AWG greater than #16.

Figure 1-2: KSU Grounding

2. Provide a suitable ground inside of the building in accordance with local telephone company procedures.

3. If no suitable ground is available, a ground rod should be installed in accordance with the operating procedures of the local telephone company.

The protective Earth and Telecommunications Reference Conductor

(TRC) is permanently linked within the KSU, therefore, the Xen system does not require the connectIon of an external TRC.

20 – Chapter 1 Adding an Earth Connection

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Hardware Description and Specifications for Xen IPK

1.1 B64-U23 KSU

1.1.1 Basic KSU

The B64-U23 KSU provides service for outside lines, Attendant Consoles, and interconnection of the station terminals. The B64-U23 KSU has two fixed and eight flexible slots. The first fixed slot is reserved for the CPUI( )U( ) ETU in the basic KSU or for the EXP-U( ) ETU in expansion KSUs. The second fixed slot is for the MIFAU( ) ETU or MIFM-U( ) ETU.

The P64-U13 PSU (power supply unit), backup batteries, [one external MOH/BGM input, one external paging zone output] and three PFT relays are included with each KSU.

1.1.2 Expansion KSUs

Chapter 2

The B64-U23 KSU is also used as the expansion unit that can be attached to the basic KSU to provide additional ports. Two expansion units can be added to the Xen IPK system. Each expansion KSU provides eight flexible slots and accommodates 8-, 16-, 24-channel interface cards. The P64-U13 PSU (power supply unit), backup batteries, and three PFT relays are included with each KSU.

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Hardware Description and Specifications for Xen IPK Chapter 2 – 21

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The installation instructions provided in this chapter apply to the basic B64-U23 KSU and the expansion B64-U23 KSUs unless otherwise specified.

1.2 CPUI( )-U( ) ETU

Description

The CPUI( )-U( ) ETU is the Central Processing Unit for the Xen IPK system. This ETU has a Central Processing Unit and a Microprocessing Unit.

A 32-bit microprocessor executes the programs stored on the Flash ROM ICs of the MPU unit. This controls the entire system when data is transferred to and from other ETUs.

This ETU provides the following items:

 Time Division Switch (TDSW)

 Static Random Access Memory (SRAM)

 32-bit Processor

 4-channel DTMF Receiver (PBR)

 Sixteen 4-party Conference Circuits

Figure 2-1: B64-U23 KSU

 Internal (digital music) Music-on-Hold source

 External Music-on-Hold input (also used for station background

music)

 Flash ROM

 Call Progress and DTMF Tone Generator

22 – Chapter 2 Hardware Description and Specifications for Xen IPK

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Xen IPK R1000 Upgrade Procedure for Xen Axis/Master Xen IPK

 Memory Backup Battery (Retains memory for approximately

21 days)

 Key Function (KF)/Multifunction (MF) Registration

Installation

Each system must have one CPUI( )-U( ) ETU in the CPU/EXP slot of the basic B64-U23 KSU. Refer to Figure 2-2: CPUI( )-U( ) ETU Switch Settings.

WARNING

If the CPUI( )-U( ) ETU is installed in slots S1~S8, it will be damaged!

Figure 2-2: CPUI( )-U( ) ETU Switch Settings

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Hardware Description and Specifications for Xen IPK Chapter 2 – 23

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Switch Settings

Refer to Table 1-1: CPUI( )-U( ) ETU Default Switch Settings.

Table 1-1: CPUI( )-U( ) ETU Default Switch Settings

SW1-1 SW1-2 Description

Off Off Normal Operation

On Off Flash ROM load from COM1 port

Off On Factory Test

On On Flash ROM load from EPROM

SW1-3 Description

Off MF Mode

On KF Mode

SW2 Description

Momentary Switch

System Reset

SW3-1 Description

On System boot by EPROM

Off System boot by Flash ROM

SW3-2 Description

N/A Not Used

WARNING

Pressing SW2 interrupts all service and causes a second initialization. Use this switch only as a last resort.

Connectors

Before programming System Data, the battery must be connected to CN4 to allow memory retention if a power failure or brownout occurs. When a brownout or power failure does occur, and the battery backup circuit is not activated, System Data resets to the default values, all stations in the system reset to the default values, and all data programmed on individual stations is cleared.

24 – Chapter 2 Hardware Description and Specifications for Xen IPK

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Xen IPK R1000 Upgrade Procedure for Xen Axis/Master Xen IPK

When a CPUI( )-U( ) ETU is installed in the system, the clock/ calendar must be set. This also applies when battery backup fails for any reason.

When CPUI( )-U( ) ETU is removed for long term storage, disconnect the battery from CN4. This prevents the battery from discharging completely. The fully charged battery retains memory for approximately 21 days.

The CPUI( )-U( ) ETU has the following connectors:

 CN1 Connects to the backboard

 CN2 Connects to the ISA-bus

 CN3 Connects to CN2 on the EXP-U( ) ETU using the

expansion cable

 CN4 Connects to the memory backup battery using the

battery cable (factory installed)

 CN5 Connects to CN1 of the CLKG-U( ) Unit

 CN6 Connects to CN2 of the CLKG-U( ) Unit

LED Indications

LED Description On Flashing Off

LIVE CPU status Operation stopped

(Power On)

LED2 Power status System Power On Not Used System

Normal

Operation

No Power

Power Off

Replacing Memory Backup

The CPUI( )-U( ) ETU provides memory backup for approximately 21 days. The Ni-Cad battery should be replaced about every two years.

1. Remove the battery cable from CPUI( )-U( ) ETU CN4. Refer to Figure 2-2: CPUI( )-U( ) ETU Switch Settings.

2. Connect the cable from the new battery to CN4 on the CPUI( )-U( ) ETU.

3. Turn off the KSU power.

4. Remove the CPUI( )-U( ) ETU from the slot in the KSU.

5. Use a suitable cutting tool to cut the tie wrap and remove the old battery.

6. Fasten the new battery with a tie wrap.

7. Install the CPUI( )-U( ) ETU again.

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Hardware Description and Specifications for Xen IPK Chapter 2 – 25

8. Turn on the KSU power.

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1.3 PKU 192-UA (Port Key Unit)

The Port Key Unit allows the system to be configured as an Expanded Port Package. When the PKU 192-UA is not installed, the system is configured as a Basic Port Package; when it is installed, the system is configured as an Expanded Port Package.

The PKU 192-UA is installed in the IC30 socket.

Description

Basic Terminals (Telephones)

Shared Call Arrival (CAR) Keys with Basic Terminals

Dedicated Call Arrival (CAR) Keys

Basic Terminals + Call Arrival (CAR) Keys

Basic Trunks

Universal Slots

Shared MIF Slots with Universal Slots

Dedicated MIF Slot

4 Basic Terminals includes Wireless (PHS) and Voice Mail stations.

Basic Port

Package

Expanded

Port

Package

32 120 4

24 112

40 0

72 120

16 64

24 24

26 – Chapter 2 Hardware Description and Specifications for Xen IPK

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1.5 ESIB(8)-U( ) ETU

Description

The ESIB(8)-U( ) ETU is the basic Electronic Station Interface ETU that provides an 8-channel interface for Multiline Terminals, Attendant Consoles and Single Line Telephone Adapter SLT(1)-U( ) ADP. This ETU can be expanded to 16 channels by installing the ESIE(8)-U( ) ETU.

Figure 2-3: ESIB(8)-U( ) ETU

Installation

A maximum of eight ESIB(8)-U( ) ETUs can be installed in slots S1~S8 in any system KSU.

Refer to KSU Power-Based ETU Quantity Limitations in the Xen IPK Features and Specifications manual for Universal Slots.

Switch Settings

SW1 resets the ETU.

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LED Indications

Live LED indications are listed below.

 Blinking Red Normal Operation

 Steady Red Operation Stopped (power On)

 Off No Power

LED1 indications are listed below.

 Steady Red Some port(s) busy

 Off All ports idle

Connectors

The ESIB(8)-U( ) ETU has three connectors:

 CN1 Connects to the backboard

 EXCN1 Connects to EXCN1 on the ESIE(8)-U( ) ETU

 EXCN2 Connects to EXCN2 on the ESIE(8)-U( ) ETU

Connections

To Telephone

RJ-11

Figure 2-4: ESIB(8)-U( ) ETU Connection

MDF

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1.6 ESIE(8)-U( ) ETU

Description

The ESIE(8)-U( ) ETU is the expansion Electronic Station Interface ETU that provides an additional 8-channel interface for Multiline Terminals, Attendant Consoles and Single Line Telephone Adapter SLT(1)-U( ) ADP. This expansion ESI ETU is piggybacked on the ESIB(8)-U( ) ETU.

Figure 2-5: ESIE(8)-U( ) ETU

Installation

A maximum of five ESIE(8)-U( ) ETUs can be installed in slots S1~S8 in any system KSU.

Refer to KSU Power-Based ETU Quantity Limitations in the Xen IPK

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Features and Specifications manual for Universal Slots.

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Connectors

The ESIE(8)-U( ) ETU has four connectors:

 EXCN1 Connects to EXCN1 on the ESIB(8)-U( ) ETU

 EXCN2 Connects to EXCN2 on the ESIB(8)-U( ) ETU

 MJ1 Connects to MDF (eight ESI ports)

 MJ2 Connects to MDF (eight ESI ports)

Connections

To Telephone

RJ-11

Figure 2-6: ESIE(8)-U( ) ETU Connection

MDF

Pin Assignments

The following pin assignments are used to connect eight Multiline Terminals to the ESIE(8)-U( ) ETU.

MJ1 Pin Signal Signal Name Pin Colour

1T4 CH3–TipWHT–BLU

2T3 CH2–TipBLU–WHT

3T2 CH1–TipWHT–ORN

4 R1 CH0–Ring ORN–WHT

5T1 CH0–TipWHT–GRN

6 R2 CH1–Ring GRN–WHT

7 R3 CH2–Ring WHT–BRN

8 R4 CH3–Ring BRN–WHT

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MJ2 Pin Signal Signal Name Pin Colour

1T8 CH7–TipWHT–BLU

2 T7 CH6–Tip BLU–WHT

3T6 CH5–TipWHT–ORN

4 R5 CH4–Ring ORN–WHT

5T5 CH4–TipWHT–GRN

6 R6 CH5–Ring GRN–WHT

7 R7 CH6–Ring WHT–BRN

8 R8 CH7–Ring BRN–WHT

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Features and Specifications for Xen IPK

Chapter 3

Attendant Transfer A-15

FEATURE DESCRIPTION

SYSTEM AVAILABILITY

Attendant Transfer permits efficient call transfers in the system using an Attendant Multiline Terminal equipped with one to four Attendant Add-On Console(s). Transferred calls can be voice announced, camped-on (when the station is busy), or directly transferred to ring at stations. After a programmed time, all unanswered transferred calls return to the Attendant with distinct audible and visual indications.

Terminal Type

Any display Multiline Terminal programmed as an Attendant Position.

OPERATING PROCEDURES

Required Components

DCR-60-1A/DCU-60-1A Console

From the Attendant Position with a CO/PBX call in progress:

1. Press the DSS key on the Attendant Add-On Console or the Attendant Position for the desired station.

2. Wait for ringback tone or voice announcement.

3. Press Position. The call is transferred.

4. Hang up.

5. After time-out, when the transferred call is not answered, a recall tone is received at the Attendant Position; and the LED on the assigned CO/PBX line key or Call Appearance Key returns to flashing green.

6. Press the CO/PBX line key with the flashing green LED to return to the call.

N on the Attendant Add-On Console or on the Attendant

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Features and Specifications for Xen IPK Chapter 3 – 33

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SERVICE CONDITIONS

RELATED FEATURES LIST

General

 When a Transfer/Camp-On is denied, the call remains on hold at the

Attendant Position Multiline Terminal.

 The outside line key LED flashes green on the station receiving the

Transfer/Camp-On, when the line appears on that station. The Large LED also flashes green and the LED or the ANS key flashes red.

 An Attendant trying to Transfer/Camp-On a call to a station may be

denied, when the Multiline Terminal is busy and receiving Tone Override.

 Use Memory Block 4-66 (MOH or Ring Back Tone Selection) to

assign MOH or Ring Back Tone for the outside party when a trunk call is placed on hold by the Transfer key on a D

term

Series i, hook flash from a Single Line Telephone, or the Transfer or Hold keys at a PHS station.

Feature

Number

A-11 Attendant Add-On Console

A-12 Attendant Camp-On

Feature Name

GUIDE TO FEATURE PROGRAMMING

Order

and

Shortcut

¶+BTS

¶+BTS ¶+BTS

¶+BM

¶+AU

¶+BTD

System Transfer/Camp-On Selection

CO Transfer Ring Pattern Selection

CO Transfer Ring Tone Selection

Attendant Add-On Console Transfer/Camp-On Recall Time Selection

Automated Attendant Delay Announcement Hold Tone Selection

Attendant Add-On Console Key Selection

A-25 Automatic Release

System Data Name

Memory

Block

1-1-11

1-1-13

1-1-14

1-1-64

1-4-17

1-6-05

Function

1-8-07 Attendant Page-Line

Key

1-8-08

Station

Page-Line

Key

¶+BTS ¶+BTT

When the system is at default this Memory Block must be programmed for the feature to be used.

34 – Chapter 3 Attendant Transfer A-15

Class of Service (Station) Feature Selection 2

MOH or Ring Back Tone Selection

1-8-08 4-2

4-66

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Xen IPK Features and Specifications for Xen IPK

Call Arrival (CAR) Keys C-3

FEATURE D

ESCRIPTION

SYSTEM AVAILABILITY

OPERATING PROCEDURES

Call Arrival (CAR) keys are available software extensions as part of 120 station numbers on the Expanded Port Package. The Basic Port Package provides 32 station numbers and 40 CAR ports. A Call Arrival extension assigned to a line key, can appear and ring on an individual station or multiple stations. When a call is directed to a CAR, any station with the CAR can answer. This ensures that every call to that group is answered promptly. Multiline Terminals may have several CAR extension appearances depending on the application.

Terminal Type

All Multiline Terminals

Required Components

None

To answer an incoming outside call to the Call Arrival key on an outside or internal line call with Off-Hook Ringing assigned:

1. Receive off-hook ringing.

2. Press CAR key. The first call is placed on hold, and the CAR is answered.

3. The incoming call resides on a Call Appearance (CAP) key, or CO Line key when it is assigned on the telephone.

To answer an incoming outside line call to the Call Arrival key on an internal call with Ringing Line Preference:

1. Go on-hook on an internal call.

2. Go off-hook to answer incoming outside line call to a CAR key.

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SERVICE CONDITIONS

General

 Incoming outside line calls can ring on a CAR. When the call is

answered, it resides on a CAP (or CO Line key). The CAR becomes idle for another incoming call or continues to flash when another call is waiting to be answered. When a Call Appearance key (or CO Line key) is unavailable, an outside line call to a Call Arrival key cannot be answered.

 Incoming internal calls to a Call Arrival key can be answered without

using a Call Appearance key. The ICM lamp (when provided) indicates a call, and when the call is put on hold, flashes at the Conference key.

 Go off-hook, press the Speaker key when Ringing Line Preference is

assigned, press the flashing Call Arrival key, or press the Answer key to answer Calls ringing at a Call Arrival key.

 Call Arrival Keys can be set for Call Forward - All Call and Call

Forward - Busy/No Answer.

 Call Arrival keys can be set for Call Forward – Off - Premise.

 Off-Hook Ringing can be provided for calls ringing into CAR keys.

 CAR keys can be assigned as a station hunting master number and/or

as a member of a Station Hunt group.

 A BLF indication is provided on an Attendant Add-On Console for

incoming calls.

 A CAR key can be called using a DSS key from an Attendant Add-On

Console or a DSS key at a Multiline station.

 An internal call to a CAR key is ring only. Voice announce is not

available.

Restrictions

 The Xen IPK Expanded Port Package system can provide 112 Call

Arrival keys. This number is shared with 120 station ports.

 The Xen IPK Basic Port Package system can contain 64 Call Arrival

keys. This number includes 40 dedicated CAR key ports and 24 Shared with station ports. When 64 CAR keys are assigned, eight port numbers can be assigned for hardware extension numbers.

 Two software packages (Basic Port Package and Expanded Port

Package) are available for the Xen IPK system using the CPUI( )U( ) ETU. Refer to the following table for maximum system capacities for each software package.

36 – Chapter 3 Call Arrival (CAR) Keys C-3

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Xen IPK Features and Specifications for Xen IPK

Item

Basic Port

Package

Expanded

Port Package

Notes

Basic Terminals (Phones)

Shared Call Arrival (CAR) Keys with Basic Terminals

Dedicated Call Arrival (CAR) Keys

Basic Terminals + Call Arrival (CAR) Keys

Basic Trunks

Universal Slot

Shared MIF Slots with Universal Slots

Dedicated MIF Slot

RELATED FEATURES LIST

GUIDE TO FEATURE

Feature

Number

C-2 Call Appearance (CAP) Keys

PROGRAMMING

32 120

24 112

40 0

72 120

16 64

24 24

Feature Name

Order

and

Shortcut

¶+BK

4 Call Arrival Key Block Assignment

System Data Name

¶+BA Access Code (1- or 2-Digit) Assignment

Memory

Block

1-2-04

1-1-46/47/

Function

001

Attendant Page-Line

¶+BS ¶+BTM ¶+BTM ¶+BTM

¶+BTD Attendant Add-On Console Key Selection ¶+BTM SIE/CAR Ringing Line Preference Selection ¶+BTT Station to Call Appearance Block Assignment

4 When the system is at default this Memory Block must be programmed for the feature to be used.

4 Station Number Assignment

4 Line Key Selection for Telephone Mode

4 Extension Line Key Ring Assignment (Day Mode)

4 Extension Line Key Ring Assignment (Night

Mode)

4-10

4-12

4-37

4-38

1-6-05

4-41

4-43

1-8-07

Key

1-8-08

Station

Page-Line

Key

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Caller ID - Incoming C-6

FEATURE DESCRIPTION

SYSTEM AVAILABILITY

Caller ID displays the calling party telephone number and/or name on the LCD of the Multiline Terminal for CO incoming calls. Up to 16 Multiline Terminals that have CO ringing and/or CAR appearance assigned can automatically display Caller ID information during an incoming call. Multiline Terminals that are not part of these 16 terminals can display Caller ID if they have the appropriate class of service by manual operation. After the CO call has been answered the Caller ID information will follow the call wherever it is transferred to.

When the MIFM-U( ) ETU with KMM( )UA is installed, the Caller ICD information can be displayed for the last 50 incoming calls by using the Caller ID Scroll key, if assigned.

Terminal Type

All Multiline Terminals with an LCD.

Required Components

COID(4)-U( ) ETU, COID(8)-U( ) ETU, BRT(4)-U( ) ETU, or PRT(1)-U( ) ETU to receive Caller ID indication from a central office.

MIFM-U( ) ETU with KMM( )UA installed when Caller ID Scrolling or Call Return are desired.

OPERATING PROCEDURES

To display a stored Caller ID:

Press the Scroll/Directory key to display the last incoming Caller ID. Repeatedly press the Scroll/Directory key to display additional Caller ID names/numbers. (A maximum of 50 Caller ID names/numbers are displayed.)

The Scroll key is programmed in System Programming using the Line Key



Selection for the Telephone Mode Memory Block. Refer to the System Programming Manual for instructions.

To return a call to the name/number displayed on the LCD:

Go off-hook. The system automatically accesses an outside line and dials the ID number displayed on the LCD.

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38 – Chapter 3 Caller ID - Incoming C-6

Xen IPK Features and Specifications for Xen IPK

Manual Operation:

For Multiline Terminals without automatic Caller ID display but which have an appropriate class of service assigned, the following key sequences will also display Caller ID indication: Feature key + CO key, Feature key + CAR key, or Feature key + Answer key.

SERVICE CONDITIONS

Data Assignment:

Caller ID Indication

 Use Memory Block 7-1 (Card Interface Slot Assignment) to specify the

COID(4)-U( ), COID(8)-U( ), BRT(4)-U( ) or PRT(1)-U( ) ETU.

 Use Memory Block 1-1-78 (Caller ID Display Assignment for System

Mode) to assign up to 15 Multiline Display Terminals to display Caller ID indication for incoming calls.

 Use Memory Block 4-49 (Caller ID Display for CAR Key Assignment) to

assign one Multiline Terminal per CAR Key to display Caller ID indication for incoming calls.

 Use Memory Block 3-44 (Caller ID Display Assignment for CO/

PBX Line) to assign the Caller ID Display for normal incoming CO/ PBX calls.

 Use Memory Block 3-71 (Caller Name Display Assignment) to specify

whether the network name or speed dial name match is to be displayed.

 Use Memory Block 1-8-08 [Class of Service (Station) Feature Selection

2] Page 4 LK3 to Allow (LED On) or Deny (default: LED Off) Caller ID.

 Use Memory Block 1-8-08 [Class of Service (Station) Feature Selection

2] Page 4 LK4 to Allow (LED On) Caller ID Number display or Deny (default: LED Off) to display the Caller ID Name, when Name and Number are received.

 Use Memory Block 1-8-08 [Class of Service (Station) Feature Selection

2] Page 5 LK7 to Allow (LED On) or Deny (default: LED Off) to display on two rows of the MLT. Both the name and number must be received from the network. Page 4 LK4 selects the position of the name or number on the Display for stations assigned to the Class of Service. When Page 4 LK4 is On, the number is displayed on the top line of the display. When Page 4 LK4 is Off, the name is displayed on the top line of the display.

 Use Memory Block 4-17 (Station to Class of Service Feature

Assignment) to make each station Class of Service Assignment.

 Use Memory Block 4-01 [CO/PBX Ring Assignment (Day Mode)] or 4-

02 [CO/PBX Ring Assignment (Night Mode)] to make the CO/PBX ringing assignments.

 Use Memory Block 3-53 (Caller Name Indication Selection) to allow the

name (NAM) (default: NUM) to be displayed When system speed dial buffers are assigned number and name and when the Caller ID number information matches an assigned speed dial number.

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Caller ID - Incoming C-6 Chapter 3 – 39

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 When the name is not included in the Caller ID information, Memory

Block 3-53 (Caller Name Indication Selection) compares the Caller ID information with the dial data in the speed dial area. When the numbers match, the name in the speed dial area is used as the name.

 When a CAR key is assigned on the Multiline Terminal and a DIT/ANA

or VRS/Automated Attendant transferred call is received at the CAR, the following assignments are required:

z Use Memory Block 4-41 (SIE/CAR Ringing Line Preference Selection)

to specify whether to allow (default: YS) or deny (NO) Ringing Line Preference (go off-hook or press speaker key) on all telephones that are assigned to CAR keys.

z Assign the Multiline Terminal with the CAR key as part of the Caller

ID group.

Scrolling Caller ID with Return Call

 Use Memory Block 7-3-04 [MIF (Caller ID) Assignment) to specify

Scrolling and/or Out Dial function to the MIFM-U( ) ETU with KMM( )UA Unit.

 Use Memory Block 4-44 (Caller ID Preset Dial Outgoing CO Selection)

to assign the Trunk Group, Route Advance Group, or Closed Numbering Group that is seized for Caller ID Outgoing Calls.

 Use Memory Block 4-12 (Line Key Selection for Telephone Mode) to

assign the Scroll Key to a line key for each Multiline Terminal using the Scroll Feature.

Restrictions

 To receive Caller ID Indication, the COID(4)/(8)-U( ) ETU, BRT(4)-U( )

ETU or PRT(1)-U( ) ETU must be installed.

 SIE incoming calls do not support Caller ID Indication even when the

Multiline Terminal is ringing.

 The user can press the Feature key and then the flashing red CO line

key (incoming CO call), CAR key or

 A maximum of 16 stations can display Caller ID. - Five users can access

the Scroll function at the same time. IN USE is displayed on the Multiline terminal of another user that tries to access it.

 A maximum of 13 characters can be displayed on the LCD for Caller ID

Name/Number.

O key to display Caller ID.

 Caller ID scrolling and automatic dial out features require installation of

the MIFM-U( ) ETU with attached KMM( )UA Unit.

 When a call transferred to a station goes unanswered and is transferred

again, Caller ID information is not stored in the scrolling bin at that station.

40 – Chapter 3 Caller ID - Incoming C-6

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Xen IPK Features and Specifications for Xen IPK

General:

Caller ID Indication

 When the CO line key, CAR key or ANSWER key is flashing red

(Incoming CO call), the user can press Feature + Key to display Caller ID even when Caller ID is not normally displayed.

 When the telephone company sends the caller name and number, the

name or the number is displayed on the LCD while the Multiline Terminal is ringing. When the telephone company sends the caller number only, it is displayed on the top line of the LCD while the Multiline Terminal is ringing.

 A maximum of 15 Multiline Terminals can be assigned to display Caller

ID for normal incoming CO calls system-wide. A sixteenth Multiline Terminal can be assigned to display Caller ID for normal incoming CO calls per CO line. These 16 Multiline Terminals constitute a Caller ID group. An answered call can be transferred to any station in the system, and Caller ID is displayed at that station.

 Press the green line key where the CO call resides during a CO call, to

verify the Caller ID. When the telephone company provides both Name and Number (depending on the system assignment) they are displayed for 5 seconds, followed by the remaining information.

 When the telephone company sends the caller name and number, the

 When system speed dial buffers are assigned number and name, the

name can be displayed when the Caller ID number information matches a speed dial number. This is only applicable for the first 100 (000 - 099) system speed dials when the system has been set to 1000 speed dials and first 80 (00 to 79) when the system has been set to 100 system speed dials. Memory Block 3-53, Caller ID Name Indication assignment is used to allow this.

 Caller ID Speed Dial matching will not take place if the speed dial

number is incorrectly entered e.g., missing the Area Code.

 A caller ID name matched from a system speed dial buffer will be

displayed in preference to a caller ID name received from the network.

 When a Multiline Terminal is busy, the Caller ID is displayed for an

incoming call.

 When a Multiline Terminal is set for Do Not Disturb, the Caller ID is

displayed for incoming calls.

 When a Multiline Terminal receives multiple incoming calls, the first

Caller ID is displayed. After the first call is answered, the second Caller ID is displayed.

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Caller ID - Incoming C-6 Chapter 3 – 41

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 The Caller ID Indication disappears:

z When an incoming call is answered.

z When an internal or ring transfer call is received.

z When Feature Access, DSS, Redial, or Feature key is pressed.

 The Caller ID number is printed on the SMDR printout for incoming

calls that are answered at stations that can display Caller ID data. The name is not printed.

 When a station is engaged in a voice over, whisper page, or broker's

call, the station can display Caller ID until the process ends.

 When an incoming call is answered before Caller ID is sent, the Caller

ID is not displayed.

 The following incoming calls display Caller ID on a Multiline terminal:

z Ordinary CO Calls

z DIT/ANA calls

z VRS/AA calls

z Ring Transfer calls

z CAR calls

z ACD/UCD calls

z Calls with delayed ringing

 When a Multiline Terminal displays Caller ID with off hook ringing and

receives another incoming CO call, the Caller ID changes to the second caller.

 When trunk name indication is assigned, the data in Memory Block 3-

00 (Trunk Name/Number Assignment) is displayed on the Multiline Terminal assigned for Caller ID indication even when a terminal receives a caller name and number.

 When hotline/prime line is set in Memory Block 4-23 (Prime Line/

Hot Line Assignment, a station user can originate an outgoing call using Caller ID.

Scrolling Caller ID with Return Call

 When the Scroll key is used, a maximum of 50 Caller IDs can be

stored in System Memory. When 50 Caller IDs are stored and an additional call is answered, the first Caller ID is erased from System Memory. Press the Scroll key to display the stored Caller IDs. When you go Off-hook, the displayed Caller ID is automatically dialled.

 When Scroll key is not pressed with five seconds of the last press, the

LCD returns to idle, and Caller ID disappears.

 When an outgoing call is made using the Scroll function, the call follows

Code Restriction, Digit Restriction, and Least Cost Routing (LCR) or Automatic Carrier Routing (ACR). The LCR or ACR feature is required for the Scroll function to operate properly.

42 – Chapter 3 Caller ID - Incoming C-6

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Xen IPK Features and Specifications for Xen IPK

 The DIRE key provided with the Dterm Series i Terminals performs

the same function as the Caller ID Scroll key.

 Caller ID data is not stored when the following conditions apply:

RELATED FEATURES LIST

z Mobile

z Pay Phone

z Out of Area

z Private

z Data Error

Call from a Mobile Telephone.

Caller ID is sent from a pay phone.

Data is sent from a CO that cannot process Caller ID data.

Calling party disables Caller ID information for the called party.

The data stream includes an error.

 When Out of Area or Private characters are received, the MIFM-U( )

ETU does not store them in the Scroll Key buffer.

Feature

Number

Feature Name

A-22 Automatic Carrier Routing

C-17 Class of Service

D-14 Do Not Disturb (DND)

I-7 ISDN-BRI Trunk Connections

I-8 ISDN-PRI Trunk Connections

L-3 Least Cost Routing (LCR)

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Caller ID - Incoming C-6 Chapter 3 – 43

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GUIDE TO FEATURE PROGRAMMING

Order

and

Shortcut

¶+BS ¶+BS ¶+AI

¶+BTS

¶+BCT ¶+BCT ¶+AI ¶+AI ¶+BTT ¶+BTT ¶+BTM

System Data Name

Card Interface Slot Assignment

MIF (ANI/Caller ID) Assignment

Caller ID Display Assignment for System Mode

4 Class of Service (Station) Feature Selection 2

DIT Assignment

ANA Assignment

Caller ID Display Assignment for CO/PBX Line

Caller Name Indication Selection

CO/PBX Ring Assignment (Day Mode)

CO/PBX Ring Assignment (Night Mode)

Line Key Selection for Telephone Mode

1-8-07

Memory

Block

7-1

7-3-04

1-1-78

1-8-08 4-3, 4-4,

3-42

3-43

3-44

3-53

4-01

4-02

4-12

Function

Attendant Page-Line

Key

1-8-08

Station

Page-

Line Key

5-7,

6-5

¶+BTT ¶+BTM ¶+BTM ¶+AI ¶+AI

4 When the system is at default this Memory Block must be programmed for the feature to be used.

Station to Class of Service Feature Assignment

Extension Line Key Ring Assignment (Day Mode)

Extension Line Key Ring Assignment (Night Mode)

Caller ID Preset Dial Outgoing CO Selection

Caller ID Display for CAR Key Assignment

4-17

4-37

4-38

4-44

4-49

44 – Chapter 3 Caller ID - Incoming C-6

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Xen IPK Features and Specifications for Xen IPK

Dterm Series i Multiline Terminals D-19

FEATURE D

ESCRIPTION

SYSTEM A

VAILABILITY

The D friendly functions. With advanced digital circuitry, these terminals consist of distinct models to meet users’ diverse telephone terminal needs.

Terminal Type

DTR-16LD-1A (BK)/(WH) TEL DTR-32D-1A (BK)/(WH) TEL DTR-16D-1A (BK)/(WH) TEL DTR-8D-1A (BK)/(WH) TEL DTR-2DT-1A (BK) TEL DCR-60-1A (BK)/(WH) CONSOLE

Required Components

ESI(8)-U( ) ETU ESIB(8)-U( ) ETU ESIE(8)-U( ) UNIT

Optional Components

AD(A)-R( ) UNIT (Adapter for Call Recording) AP(A)-R( ) UNIT (Analogue Port Adapter [without Ringer]) AP(R)-R( ) UNIT (Analogue Port Adapter [with Ringer]) CT(A)-R( ) UNIT (TAPI Adapter connect by RS-232C) CT(U)-R( ) UNIT (TAPI Adapter connect by USB)

term

Series i Multiline Terminals provide ergonomic form and user-

WM-R( ) UNIT (Wall Mount Unit) ACA-U( ) UNIT (AC Adapter)

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Dterm Series i Multiline Terminals D-19 Chapter 3 – 45

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OPERATING PROCEDURES

Dedicated Function Keys

Line/Feature Access/ Programmable Feature Access Key

LCD (3x24) Yes Yes Yes Yes No

Call/Message Indicator

Adjustable Base Yes Yes Yes Yes No

Built-in Wall Mount Yes Yes Yes Yes Yes

Headset Jack (Built-in) Yes Yes Yes Yes No

DESI Label by LCD Yes No No No No

Receiver Volume Control for:

Refer to individual feature for details.

Specifications

DTR-16LD-1A DTR-32D-1A DTR-16D-1A DTR-8D-1A DTR-2DT-1A

11 11 11 11 9

16 32* 16 8 2

Yes Ye s Yes Ye s Ye s

Handset Yes Yes Yes Yes Yes

Speakerphone Yes Yes Yes Yes Yes

Headset Yes Yes Yes Yes No

Ring Volume Control Yes Yes Yes Yes Yes

LCD Contrast Control Yes Yes Yes Yes No

Housing Colour White or Black White or Black White or Black White or Black Black

Soft Keys Yes Yes Yes Yes No

* A maximum of 24 keys may be programmed as Line Keys.

46 – Chapter 3 Dterm Series i Multiline Terminals D-19

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Xen IPK Features and Specifications for Xen IPK

SERVICE CONDITIONS

General

term

 The D

Series i Multiline Terminals with an adjustable display offer soft key operation. The LCD panel has three lines of display, each with 24 characters. Standard features include headset jacks, wall mount units, and adjustable-base units.

term

 The D

Series i Multiline Terminals support dedicated function keys to provide easy one-touch access to the most common telephone operations. These keys include: Feature, Recall, Conference, Redial, Hold, Transfer, Answer, Speaker, Microphone, Directory, and Message. Directory and Message keys are not available on the DTR-2DT-1A (BK) TEL.

 The dial pad is detachable allowing for easy customisation for a foreign

language or for Automatic Call Distribution (ACD) applications.

 With the DTR-16LD-1A( ) TEL, the 16-Line Keys are labelled by the

LCD by assignment in system data. The LCD also supports the LED status for trunks, Call Appearance Keys (CAP), DSS/BLF keys, and select Feature keys/Feature Access keys.

 Use Memory Block 4-68 (Line Key Name Assignment) to assign

names to each LCD Line Key of the DTR-16LD-1A( ) TEL Telephone. Up to eight characters can be assigned.

term

 The LCD of the D

Series i Multiline Terminals provide a volume bar

indication, while adjusting the following volume levels or controls:

z Speaker Volume

z Handset/Headset Volume

z BGM Volume z Ring Volume/Off Hook Ring Volume

z LCD Contrast

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 The MIC Key controls the built-in microphone during

speakerphone mode and controls the handset mute feature during handset/headset operation.

 The Directory Key performs the same function as the Caller ID

Scroll Key.

 The Message Key acts as a Voicemail access key to call the

Voicemail pilot number.

Dterm Series i Multiline Terminals D-19 Chapter 3 – 47

September 2003 NEC Business Solutions Ltd

Restrictions

 For compatibility of Adapter Units and Terminals, refer to the following

table:

Terminal

Adapter Unit DTR-16LD-1A DTR-32D-1A DTR-16D-1A DTR-8D-1A DTR-2DT-1A

AD(A)-R( ) X X X X –

AP(A)-R( ) X X X X –

AP(R)-R( ) X X X X –

CT(A)-R( ) X X X X –

CT(U)-R( ) X X X X –

Button Units

BS()-R() UNIT X X X X –

Other

WM-R() UNITXXXX–

ACA-U( ) UNIT X X X X –

X = Compatible – = Non-compatible

 Up to two adapters can be installed in a D

term

Series i Multiline Terminal (except DTR-2DT-1A). For compatibility of multiple adapter units, refer to the following table.

AD(A)-R( ) AP(A)-R( ) AP(R)-R( ) CT(A)-R( ) CT(U)-R( )

AD(A)-R( )

AP(A)-R( )

AP(R)-R( )

CT(A)-R( )

CT(U)-R( )

X = Compatible

X -XX *1

X- XX *1

XXX -

X X *1 X *1 -

XXXX

- = Non-compatible

*1 = The Voice Application of CT(U)-R( ) cannot be used when installed with AP(A/R)-R( ) UNIT.

48 – Chapter 3 Dterm Series i Multiline Terminals D-19

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Xen IPK Features and Specifications for Xen IPK

 The ACA-U( ) UNIT (AC Adapter) is required when any of the

term

following adapters are installed in a D

z AP(R)-R()

z CT(A)-R( ) z CT(U)-R()

z DCR-60-1A( ) Console

Series i Multiline Terminal:

RELATED FEATURES LIST

GUIDE TO FEATURE

ROGRAMMING

 The WM-R

installed in a D

() UNIT (Wall Mount Unit) is required when any adapter is

term

Series i Multiline Terminal and the terminal is to be

wall mounted.

Feature

Number

Feature Name

A-7 Ancillary Device Connection

D-20 DTU-Type Multiline Terminal Migration

E-1 Electronic Volume Control

F-6 Full Duplex Handsfree

F-7 Full Handsfree Operation

H-3 Handsfree Dialling and Monitoring

O-1 Off-Hook Ringing

S-9 Softkeys

Order

and

Shortcut

+BS

¶ ¶+BTM ¶+BTM ¶+BTM

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Dterm Series i Multiline Terminals D-19 Chapter 3 – 49

Telephone Type Assignment 7-2

Line Key Selection for Telephone Mode 4-12

Multiline Terminal Type Selection 4-50

LCD Line Key Name Assignment 4-68

System Data Name

Memory

Block

Function

1-8-07 Attendant Page-Line

Key

1-8-08

Station

Page-Line

Key

September 2003 NEC Business Solutions Ltd

DTU-type Multiline Terminal Migration D-20

FEATURES DESCRIPTION

SYSTEM AVAILABILITY

OPERATING PROCEDURES

SERVICE CONDITIONS

DTU-type Multiline Terminal Migration allows an Xen Axis/Master customer to protect their investment in terminals when purchasing Xen IPK system. DTU-type Multiline Terminals can be easily used with the Xen IPK systems. With very few exceptions, all terminal features and abilities that are possible on Xen Axis/Master systems are also possible with the Xen IPK system.

Terminal Type

DTU-type Multiline Terminals

Required Components

ESI(8)-U( ) ETU ESIB(8)-U( ) ETU ESIE(8)-U( ) UNIT

Refer to individual feature for details.

Restrictions

 Dedicated Function Keys for Microphone, Directory, and Message are

not provided with DTU-type Multiline Terminals.

 The Full Duplex handsfree feature is only supported by the DTU-type

Multiline Terminals with an HFU-U( ) Unit installed.

 ETW-type Multiline Terminals are not supported with the Xen IPK

system.

50 – Chapter 3 DTU-type Multiline Terminal Migration D-20

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Xen IPK Features and Specifications for Xen IPK

RELATED FEATURES LIST

GUIDE TO FEATURE

ROGRAMMING

Order

and

Shortcut

Feature

Number

A-7 Ancillary Device Connection

D-19 Dterm Series i Multiline Terminals

E-2 Electronic Volume Control

F-6 Full Duplex Handsfree

F-7 Full Handsfree Operation

H-3 Handsfree Dialling and Monitoring

O-1 Off-Hook Ringing

S-9 Softkeys

System Data Name

Memory

Block

Feature Name

Function

1-8-07 Attendant Page-Line

Key

1-8-08

Station

Page-Line

Key

+BS

¶ ¶+BTM ¶+BTM

Telephone Type Assignment 7-2

Line Key Selection for Telephone Mode 4-12

Multiline Terminal Type Selection 4-50

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DTU-type Multiline Terminal Migration D-20 Chapter 3 – 51

September 2003 NEC Business Solutions Ltd

Electronic Volume Control E-2

FEATURE DESCRIPTION

SYSTEM

VAILABILITY

OPERATING PROCEDURES

Electronic Volume Control is provided on all Multiline Terminals to allow easy changes to the LCD contrast on Multiline Display Terminals, Off-Hook Ringing volume, Station Ringing volume, and Handset/Station Speaker volume.

Terminal Type

All Multiline Terminals

Required Components

None

To change the LCD contrast for Multiline Display Terminals:

1. Press P to go off-hook.

2. Dial default Access Code

3. Dial

4. Press

5. Go on-hook.

B from the dial pad.

M to adjust LCD contrast (

FK.

to increase or v to decrease).

- OR -

While the station is idle, press increase or

To change the off-hook ringing volume:

1. Go off-hook with the handset.

2. Dial default Access Code

3. Dial

4. Press

5. Go on-hook.

A from the dial pad.

decrease).

v to decrease)

M to control off-hook ringing volume (

M to adjust LCD contrast (

FK.

to increase or v to

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52 – Chapter 3 Electronic Volume Control E-2

Xen IPK Features and Specifications for Xen IPK

To change the station ringing volume:

1. Press P to go off-hook.

2. Dial default Access Code

3. Dial

4. Press

5. Go on-hook.

To set the handset receiver volume:

1. Go off-hook with the handset.

2. Press

To set the speaker volume:

1. Press

A from the dial pad.

M while the station is ringing to control ringing volume (

increase or

v to decrease).

M to control handset receiver volume (

decrease).

P to go off-hook.

FK.

to increase or v to

SERVICE C

ONDITIONS

2. Press

3. Go on-hook.

General

 Multiline Terminal users can further increase station volume by

 LCD contrast, off-hook ringing volume, station ringing volume, and

 The LCD of Dterm Series i Terminals provides a volume bar

M to control speaker volume (

- OR -

While using the speakerphone, press increase or

pressing Feature + 2 during internal calls.

speaker volume adjustments are saved in system memory.

indication while adjusting the following volumes or controls:

z Speaker Volume

z Handset/Headset Volume

z BGM Volume z Ring Volume/Off Hook Ring Volume

z LCD Contrast

v to decrease).

to increase or v to decrease).

M to adjust the volume (

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Electronic Volume Control E-2 Chapter 3 – 53

September 2003 NEC Business Solutions Ltd

RELATED FEATURE LIST

GUIDE TO FEATURE

ROGRAMMING

Order

and

Shortcut

¶+BTT

4 Access Code (1-, 2-, or 3-Digit) Assignment

Receiving Volume Selection

Feature

Number

D-19 Dterm Series i Multiline Terminals

D-20 DTU-Type Multiline Terminal Migration

F-8 Full Handsfree Operation

H-3 Handsfree Dialling and Monitoring

O1 Off-Hook Ringing

System Data Name

Feature Name

Memory

Block

1-1-46/47/

4-92

Function

049

1-8-07 Attendant Page-Line

Key

1-8-08

Station

Page-

Line Key

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Xen IPK Features and Specifications for Xen IPK

External Zone Paging (Meet-Me) E-6

FEATURE D

ESCRIPTION

SYSTEM AVAILABILITY

OPERATING PROCEDURES

External Zone Paging (Meet-Me) allows up to three zones of External Zone Paging plus All Zone External Paging. The user can locate personnel quickly using external paging. An external speaker can be installed in a noisy area where a telephone would not be appropriate. All Zone External Paging enables emergency announcements to be made to all areas quickly. The Meet-Me function allows the paged party to respond quickly to the paged call.

With the Xen IPK system, a single external paging zone output is built into and provided with the basic B64-U23 KSU.

Termi n a l Type

All Multiline Terminals

Required Components

ECR-U( ) ETU and a 1- or 2-way amplifier

To originate using a Multiline Terminal:

1. Lift the handset.

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2. Dial the Access Code zone, or press the programmed Feature Access or One-Touch key.

To answer using a Multiline Terminal:

1. Lift the handset.

2. Dial the Meet-Me Access Code ( External Page, or default), or press the programmed Feature Access or One-Touch key.

EE~EI (as set in default) for the required

EJ, when the page is an Internal/

EL, when the page is an External Page, as set in

External Zone Paging (Meet-Me) E-6 Chapter 3 – 55

September 2003 NEC Business Solutions Ltd

To originate using a Single Line Telephones:

1. Lift the handset.

SERVICE CONDITIONS

2. Dial the desired Access Code

EE~EI(as set in default) for the

required zone.

To answer using a Single Line Telephones:

1. Lift the handset.

2. Dial the Meet-Me Access Code ( External Page, or

EL, when the page is only an External Page, as

EJ, when the page is an Internal/

set in default).

General

 Default Access Codes are:

All External Zones 55

External Zone A 56

External Zone B 57

External Zone C 58

All Internal/External Zones 59 NOTE: Default Access Codes can be

changed during installation.

External Meet-Me 5#

Internal Meet-Me 54

 After a page is established and the Meet-Me code is dialled, the paging

circuit is released and another party may page.

 A Multiline Terminal user can conference an outside line with an

External Zone Page to allow a conversation to be monitored by people within speaker range.

 Talk Back Paging is supported.

Restrictions

 When an External Zone Page is in progress (either Zone A, B, C, or All

Zone), no other station can activate External Zone Paging until all zones become idle again.

 The built-in single external paging zone output with the Xen IPK,

B64-U23 KSU, can provide a pre-alert tone if assigned. The Chime control (4-Tone Chime) is not supported.

 Only three external paging zones and All Zone external Paging are

possible.

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56 – Chapter 3 External Zone Paging (Meet-Me) E-6

Xen IPK Features and Specifications for Xen IPK

RELATED FEATURES LIST

GUIDE TO FEATURE PROGRAMMING

Order

and

Shortcut

¶+BS

Card Interface Slot Assignment

Access Code (1-, 2-, or 3-Digit) Assignment

¶+BA

¶+BTD ¶+BP ¶+BP

Attendant Add-On Console Key Assignment

External Speaker Connection Selection

External Paging Alert Tone Selection

Feature

Number

B-1 Background Music Over External Speakers

System Data Name

Feature Name

Memory

Block

7-1

1-1-46/47/48074 ~ 079,

1-6-05

1-7-02

1-7-03

Function

081

1-8-07 Attendant Page-Line

Key

1-8-08

Station

Page-

Line Key

¶+BP ¶+BP ¶+BP ¶+BTM

External Paging Timeout Selection

External Speaker Pre-Tone/Chime Selection

External Speaker Chime Start Time Selection

Line Key Selection for Telephone Mode

1-7-06

1-7-08

1-7-09

4-12

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External Zone Paging (Meet-Me) E-6 Chapter 3 – 57

September 2003 NEC Business Solutions Ltd

Full Duplex Handsfree F-6

FEATURE DESCRIPTION

SYSTEM

VAILABILITY

OPERATING PROCEDURES

SERVICE CONDITIONS

The HFU-UA Unit is an add-on device to the DTU-type Multiline Terminals that provides a full duplex speakerphone for small conference rooms. An external microphone is also provided that has a push-to-mute control button that must be held down to turn the microphone off.

Termi n a l Type

All DTU-type Multiline Terminals

Required Components

The HFU-UA Unit must be installed in each DTU-type Multiline Terminal

To use the HFU-UA using an DTU--type Multiline Terminal:

1. Press P, and make an internal or external call.

2. When muting is desired, press and hold down the Mute key on the external microphone.

General

 This full-duplex unit does not work as well as a conference-room-type

speakerphone. The echo cancellation works best in a smaller area (such as an office) with average acoustics. Large environment areas with hard surfaces that tend to bounce sound have an adverse affect on the speakerphone. The HFU-UA Unit can be placed in half-duplex mode for these cases.

Restrictions

 A full Duplex Handsfree unit is not available for Dterm Series i

Terminals (DTR-( )-1A TEL).

RELATED FEATURE LIST

58 – Chapter 3 Full Duplex Handsfree F-6

Feature

Number

A-7 Ancillary Device Connection

D-20 DTU-type Multiline Terminal Migration

Feature Name

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Xen IPK Features and Specifications for Xen IPK

GUIDE TO FEATURE PROGRAMMING

Order

and

Shortcut

¶+BTM

4 When the system is at default this Memory Block must be programmed for the feature to be used.

4 HFU Selection

System Data Name

Memory

Block

4-29

Function

Attendant Page-Line

1-8-07

Key

1-8-08

Station

Page-

Line Key

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Full Duplex Handsfree F-6 Chapter 3 – 59

September 2003 NEC Business Solutions Ltd

ISDN-BRI Trunk Connections I-7

FEATURE DESCRIPTION

SYSTEM AVAILABILITY

ISDN-BRI (Integrated Service Digital Network - Basic Rate Interface) is a Public Switched Telephone Network (PSTN) service that provides two B channels (2B + D) for voice call trunking. The B channels are used to provide two CO/PBX type connections. Caller ID is a standard feature on ISDN-BRI provided trunks. Caller ID indication displays the calling party telephone number on the LCD of the Multiline Terminal for CO incoming calls. This interface provides voice communication path only.

Malicious Call Trace is available for the Australian Network.

Stimulus type network supplementary services (Keypad mode of operation) is also available.

Terminal Type

Not applicable

Required Components

To provide ISDN trunk connection:

z BRT(4)-U( ) ETU z CLKG-U( ) Unit

OPERATING

ROCEDURES

SERVICE C

ONDITIONS

Not applicable.

Data Assignment

 Use Memory Block 1-1-80 (ISDN DTMF Duration/Interdigit Selection)

to specify tone duration (default:100ms.) and interdigit time (default=70ms.) of DTMF signals for the ISDN trunk.

 Use Memory Block 1-1-81 (ISDN Dial Interval Time Selection) to

specify the time (default: 4s) between dialled digits.

 Use Memory Block 1-8-33 (Master Clock Selection) to assign the

necessary source for synchronisation clocking.

 Use Memory Clock 3-29 (Trunk Interval Transmit Pad Selection) to

specify Internal Transmit (default: 8 dB) Pad (Volume) control.

 Use Memory Block 3-31 (Trunk External Transmit Pad Selection) to

specify External Transmit (default: 0 dB) Pad control.

 Use Memory Block 3-32 (Trunk External Receive Pad Selection) to

specify External Receive (default: 9 dB) Pad control.

 Use Memory Block 3-52 (ISDN Trunk Directory Number Assignment)

to assign the ISDN directory Number.

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60 – Chapter 3 ISDN-BRI Trunk Connections I-7

Xen IPK Features and Specifications for Xen IPK

 Use Memory Block 3-72 (ISDN BRT Connection Configuration) to

assign the BRT Interface as Point to Point or Point to Multipoint (default: Point to Multipoint).

 Use Memory Block 4-47 (ISDN Directory Number Selection) to specify

whether or not the directory number is presented to the network.

 Use Memory Block 4-62 (ISDN DID Directory Number Assignment) to

specify per station the outgoing Caller ID Number to be presented.

 Use Memory Block 7-1 (Card Interface Slot Assignment) to specify the

BRT(4)-U( ) ETU.

Restrictions

 The ISDN-BRI interface provides a voice communication path only.

 The System does not support Multipoint access.

General

Xen IPK Expanded

 Eight BRT(4)-U( ) ETUs can be installed in a system.

 Sixty-four ISDN trunks (B channels) can be assigned in a system.

 The BRT(4)-U( ) ETU can be installed in any slot (1~8) of any

cabinet (1~3).

Xen IPK Basic

 Two BRT(4)-U( ) ETUs can be installed in a system.

 Sixteen ISDN trunks (B channels) can be assigned in a system.

 The BRT(4)-U( ) ETU can be installed in any slot (1~8) of any

cabinet (1~3).

Common

 ISDN Trunk DTMF Duration/Interdigit Selection is effective after

Answer Supervision is received from the CO.

 When an ISDN line Layer 1 or Layer 2 down condition occurs, the

CO line key LED turns solid red, and the following message is displayed on the first line of the LCD of the Multiline Terminals connected to Port 01:

Layer 1 Down: COXX Layer1 DOWN

Layer 2 Down: COXX Layer2 DOWN

 XX represents the CO Trunk number (01~64).

 Layer 1 down display has a higher priority than Layer 2 down. This

error display disappears automatically when Layer 1/Layer 2 error is recovered.

 The Xen IPK system supports BRI ISDN lines conforming to the

ETSI standard.

 The BRT(4)-U( ) ETU supports the T-interface, but not the U-

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ISDN-BRI Trunk Connections I-7 Chapter 3 – 61

interface.

September 2003 NEC Business Solutions Ltd

 For BRI firmware version 1.35 or higher, Malicious Call Trace is

possible provided the class of service is set in the system and is subscribed with the Telstra Network. If only class of services is set in Xen IPK, activating Malicious Call Trace does not mean it has occurred in the Network.

 For BRI firmware version 1.63 or higher, access to network

Stimulus Mode supplementary services is possible using Keypad mode of operation.

GUIDE TO FEATURE PROGRAMMING

CO Line Service

Order

and

Shortcut

¶+BS ¶+AD ¶+AN

¶+AN ¶+BCT ¶+BCT ¶+BCT ¶+BCT

¶+AN

System Data Name

Card Interface Slot Assignment 7-1

4 Master Clock Selection

ISDN DTMF Duration/Interdigit Selection 1-1-80

ISDN Dial Interval Time Selection 1-1-81

Trunk Internal Transmit Pad Selection 3-29

Trunk Internal Receive Pad Selection 3-30

Trunk External Transmit Pad Selection 3-31

Trunk External Receive Pad Selection 3-32

4 ISDN Line SPID Assignment

Memory

Block

1-8-33

3-50

Function

1-8-07 Attendant Page-Line

Key

1-8-08

Station

Page-Line

Key

¶+AN

¶+BTM

¶+BTT

¶+BTT ¶+BTM ¶+BTM

4 When the system is at default this Memory Block must be programmed for the feature to be used.

62 – Chapter 3 ISDN-BRI Trunk Connections I-7

4 ISDN Trunk Directory Number Assignment

Line Key Selection for Telephone Mode 4-12

CO/PBX Ring Assignment (Day Mode) 4-01

CO/PBX Ring Assignment (Night Mode) 4-02

Extension Line Key Ring Assignment (Day Mode) 4-37

Extension Line Key Ring Assignment (Night Mode) 4-38

3-52

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Xen IPK Features and Specifications for Xen IPK

Calling Party Number (CPN) Service

Order

and

Shortcut

¶+BS ¶+BS

¶+ AI

¶+BTS

¶+BCT ¶+BCT

¶+ AI ¶+ AI

¶+BTT

System Data Name

Card Interface Slot Assignment 7-1

MIF (Caller ID) Assignment 7-3-04

Caller ID Display Assignment for System Mode 1-1-78

4 Class of Service (Station) Feature Selection 2 1-8-08

DIT Assignment 3-42

ANA Assignment 3-43

Caller ID Display Assignment for CO/PBX Line 3-44

Caller Name Indication Selection 3-53

CO/PBX Ring Assignment (Day Mode) 4-01

Memory

Block

Function

1-8-07 Attendant Page-Line

Key

1-8-08

Station

Page-Line

Key

4-3, 4-4, 5-

7, 6-5

¶+BTT

¶+BTM

¶+BTT

¶+BTM

¶+ AI ¶+ AI

4 When the system is at default this Memory Block must be programmed for the feature to be used.

CO/PBX Ring Assignment (Night Mode) 4-02

Line Key Selection for Telephone Mode 4-12

Station to Class of Service Feature Assignment 4-17

Extension Line Key Ring Assignment (Day Mode) 4-37

Extension Line Key Ring Assignment (Night Mode)

Caller ID Preset Dial Outgoing CO Selection 4-44

Caller ID Display for CAR Key Assignment 4-49

4-38

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ISDN-BRI Trunk Connections I-7 Chapter 3 – 63

September 2003 NEC Business Solutions Ltd

ISDN-PRI Trunk Connections I-8

FEATURE DESCRIPTION

This feature allows the system to connect directly to ESTI Primary Rate ISDN Lines. The PRT(1)-U( ) ETU is required for this facility and allows one connection. Each Primary Rate ISDN connection carries up to 30 channels, providing the system with a total of 30 outside trunks. The use of digital ISDN lines enables voice calls to be made which take advantage of superior voice quality and call security. They may also be more economical than analogue trunks.

The following services are available with an ISDN-PRI circuit.

CO Line Service

When configured for CO Line Service, the trunks emulate Loop Start trunks for both outgoing and incoming calls.

DID Line Service

When configures for DID Line Service, the trunks emulate Loop Start trunks for outgoing calls and DID trunks for incoming calls.

Calling Party Number (CPN) Service

Calling Party Number (CPN) Service can display the calling party telephone number and/or name on the LCD of the Multiline Terminal for incoming calls. This emulates Caller ID Indication of Analogue Trunks.

Calling Party Number (CPN) Presentation from Station

Calling Party Number (CPN) Presentation from Station allows the unique 10-digit station number (representing the DID number of the originating station) to be sent out over the PRI circuit.

Supplementary Services

Malicious Call Trace and Network Supplementary Services via the stimulus (Keypad) mode of operation is supported.

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64 – Chapter 3 ISDN-PRI Trunk Connections I-8

Xen IPK Features and Specifications for Xen IPK

SYSTEM AVAILABILITY

OPERATING

ROCEDURES

SERVICE C

ONDITIONS

Terminal Type

All Stations.

Required Components

PRT(1)-U( ) ETU CLKG-U( ) Unit

Not applicable.

Data Assignment for ISDN-PRI Installation

 Use Memory Block 7-1 (Card Interface Slot Assignment) to select the

PRT(1)-U( ) ETU.

 Use Memory Block 1-8-33 (Master Clock Selection) to assign the

source for necessary synchronisation of clocking.

 Use Memory Block 1-13-00 (PRT Channel Assignment) to select

the available B channels.

 Use Memory Block 1-13-04 (PRT B Channel Outgoing Priority

Selection) to specify how channels are selected for outgoing calls).

 Use Memory Block 1-13-05 (PRT B-Channel-to-Trunk Group

Assignment) to specify the correspondence between B channels and trunk groups.

 Use Memory Block 1-1-80 (ISDN DTMF Duration/Interdigit Selection)

to specify the tone duration (default: 100ms) and interdigit time (default: 70 ms) of DTMF signals sent from the ISDN trunk.

 Use Memory Block 3-03 (Trunk-to-Trunk Group Assignment) to assign

each ISDN-PRI trunk to a Trunk Group.

 Use Memory Block 3-92 (Trunk Installed, DP/DTMF Selection) to

specify each ISDN-PRI trunk as DP or DTMF.

 Use Memory Block 3-91 (Trunk Type Selection) to specify each ISDN-

PRI trunk as CO or DID. CO sets ISDN trunks for CO services. DID sets ISDN Trunks for DID services.

 Use Memory Block 3-29 (Trunk Internal Transmit Pad Selection) to

specify Internal Transmit volume level (default: 8 dB).

 Use Memory Block 3-30 (Trunk Internal Receive Pad Selection) to

specify Internal Receive volume level (default: 8 dB).

 Use Memory Block 3-31 (Trunk External Transmit Pad Selection) to

specify External Transmit volume level (default: 0 dB).

 Use Memory Block 3-32 (Trunk External Receive Pad Selection) to

specify External Receive volume level (default: 0 dB).

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ISDN-PRI Trunk Connections I-8 Chapter 3 – 65

September 2003 NEC Business Solutions Ltd

Data Assignment for CO Line Services

 Use Memory Block 3-52 (ISDN Trunk Directory Number Assignment)

to assign the ISDN Directory Number.

 Use Memory Block 3-91 (Trunk Type Selection) to specify each ISDN-

PRI trunk as CO Lines.

 Use Memory Block 4-12 (Line Key Selection for Telephone Mode) to

assign the Trunk Appearance, Route Advance Block or CAP key to line keys for each MLT using ISDN-PRI.

 Use Memory Block 4-01 [CO/PBX Ringing Assignment (Day Mode)] to

assign ISDN-PRI trunks to ring during day mode at specified stations.

 Use Memory Block 4-02 [CO/PBX Ringing Assignment (Night Mode)] to

assign ISDN-PRI trunks to ring during night mode at specified stations.

 Use Memory Block 1-1-81 (ISDN Dial Interval Time Selection) to

specify the time (default: 4s) between dialled digits.

Data Assignment for DID Line Services

 Use Memory Block 3-91 (Trunk Type Selection) to specify each ISDN-

PRI trunk as DID Lines.

 Refer to D-9 Direct Inward Dialling in the Features and Specifications

Manual to convert incoming digits to the correct Station number.

Data Assignments for Caller ID Calling Party Number (CPN)

 Use Memory Block 1-8-08 [Class of Service (Station) Feature

Selection 2] Page 4 LK3 to allow (LED ON) or deny (default: LED Off) Caller ID.

 Use Memory Block 1-8-08 [Class of Service (Station) Feature Selection

2] Page 4 LK4 to allow (LED ON) Caller ID Number display or deny (default: LED Off) to display the Caller ID Name when Name and Number are received.

 Use Memory Block 1-8-08 [Class of Service (Station) Feature

Selection 2] Page 5 LK7 to allow (LED ON) or deny (default: LED Off) display of both name and number. Page 4 LK4 selects the position of the name or number on the display for the stations assigned to the Class of service.

 Use Memory Block 4-17 (Station to Class of Service Feature

Assignment) to assign each station to Class of Service Assignments.

66 – Chapter 3 ISDN-PRI Trunk Connections I-8

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Xen IPK Features and Specifications for Xen IPK

Data Assignments for Calling Party Number (CPN) Presentation from Station

 Use Memory Block 4-47 (ISDN Directory Number Selection) to specify

whether or not the station is allowed to present the assigned number in Memory Block 4-62 to the network for Caller ID information when trunks are assigned as DID in Memory Block 3-91.

 Use Memory Block 4-62 (ISDN-PRI Directory Number Selection) to

provide individual stations with the 10-digit number to be presented to the ISDN Network when trunks are assigned as DID in Memory Block 3-91. User provided Call screening and presentation may or may not be needed from the ISDN provider.

Restrictions

 The ISDN-PRI interface provides voice communication only.

 The ISDN-PRI interface does not support Multipoint Access.

Restrictions for Calling Party Name and Calling Party Number Presentation from Station

 The Xen IPK can only display 13 characters of the provided Name or

Number from the ISDN Network.

 The Xen IPK does not display the name presentation status as private

or unavailable.

 When Memory block 4-47 is assigned as YES, and Memory Block 4-62

has a number assigned, the setting in Memory Block 4-62 overrides the number set in Memory Block 3-52 when the station places an outgoing call using PRI.

 PRT trunk types must be assigned as DID in Memory Block 3-91 for

Memory Block 4-62 to provide the number to the ISDN Network.

 Incoming calls may display either the Calling Line Identification (CLI)

information or the internal Trunk Name information, as specified in system programming (Memory Block 3-00).

 Calling Line Identification Restrictions (CLIR), when set, restricts the

caller’s line information from being sent on outgoing calls. This can also be accessed by dialling a code using the telephone key pad, on a call by call or station by station basis from analogue or digital phones.

 Outgoing calls display the Exchange Group Directory Number (GDN) if

no number is programmed for the B Channel.

GENERAL

Xen IPK Basic

 Eight PRT(1)-U( ) ETUs can be installed in a system.

 Sixteen ISDN trunks (B Channels) can be assigned in a system.

 The PRT(4)-U( ) ETUs can be installed in any slot (1~8) of any

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ISDN-PRI Trunk Connections I-8 Chapter 3 – 67

cabinet (1~3).

September 2003 NEC Business Solutions Ltd

Xen IPK Expanded

 Eight PRT(1)-U( ) ETUs can be installed in a system.

 Up to 64 ISDN trunks (B Channels) can be assigned in a system.

 The PRT(1)-U( ) ETU can be installed in any slot (1-8) in any

cabinet (1-3), except when more than 24 channels are assigned in which case a free slot is required to be left to the right of the slot containing the PRT card.

Common

 Each PRT(1)-U( ) ETU supports the connection of one Primary Rate

ISDN line, complying to the European ETSI standard (Australian standard ACA TS038).

 Memory Block 1-1-80 (ISDN DTMF Duration/Interdigit Selection) is

effective after answer supervision is received from the CO.

 When an ISDN line layer 1 or layer 2 down condition occurs, the CO line

key red LED is On, and the following error message is displayed on the first line of the LCD of Multiline Terminals connected to port 1:

z Layer 1 Down: COxx Layer1 DOWN

z Layer 2 Down: COxx Layer2 DOWN

z xx is the CO Trunk Number (01~64)

Layer 1 has a higher priority than Layer 2. This display disappears automatically when the error is recovered.

 For the Australian Network only, Malicious Call Trace is possible on

MLT. This service can only operate when the class of service is assigned and is subscribed with the Telstra Network.

 The subscription to Malicious Call Trace (MCT) is per interface. That is,

to have MCT for more than one PRT(1)-U( ) ETU in a system, all are required to be subscribed.

 PRI firmware version 2.12 or higher, access to network supplementary

services is possible via the stimulus (Keypad) mode of operation

 The CLKG-U( ) Unit must be fitted onto the CPUI-U( ) ETU when the

PRT(1)-U( ) ETU is installed. The clock unit is a Phase Locked Oscillator which automatically synchronises the Xen IPK system with the ISDN Network. If a BRT(4)-( ) ETU is also installed in the system, the synchronisation can be provided from either interface. Switch SW1 on the CLKG-U( ) Unit must be set to the ISDN-PHS setting.

 The PRT(1)-U( ) ETU supports DTMF signalling during the

conversation phase of the call.

68 – Chapter 3 ISDN-PRI Trunk Connections I-8

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Xen IPK Features and Specifications for Xen IPK

GUIDE TO FEATURE PROGRAMMING

ISDN – PRI Installation

Order

and

Shortcut

¶+BS ¶+AD ¶+AN ¶+AN ¶+AN ¶+AN

¶+BCT ¶+BCT ¶+BCT

System Data Name

Card Interface Slot Assignment 7-1

Master Clock Selection 1-8-33

ISDN DTMF Duration/Interdigit Selection 1-1-80

PRT Channel Assignment 1-13-00

PRT B Channel Outgoing Priority Selection 1-13-04

PRT B Channel-to-Trunk Group Assignment 1-13-05

Trunk-to-Trunk Group Assignment 3-03

Trunk Internal Transmit Pad Selection 3-29

Trunk Internal Receive Pad Selection 3-30

Memory

Block

Function

1-8-07 Attendant Page-Line

Key

1-8-08

Station

Page-Line

Key

¶+BCT ¶+BCT ¶+BCT

Trunk External Transmit Pad Selection 3-31

Trunk External Receive Pad Selection 3-32

Trunk Type Selection 3-91

CO Line Service

Order

and

Shortcut

¶+BCT

¶+AN ¶+BTT ¶+BTT

Trunk Type Selection

4 ISDN Trunk Directory Number Assignment

CO/PBX Ring Assignment (Day Mode) 4-01

CO/PBX Ring Assignment (Night Mode) 4-02

System Data Name

Memory

Block

3-91

3-52

Function

1-8-07 Attendant Page-Line

Key

1-8-08

Station

Page-Line

Key

¶+BTM

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ISDN-PRI Trunk Connections I-8 Chapter 3 – 69

Line Key Selection for Telephone Mode 4-12

September 2003 NEC Business Solutions Ltd

DID Line Service

Order

and

Shortcut

¶+BCT

¶+ALN

¶+ALN ¶+ALN ¶+ALN

¶+ALN

4 Trunk Type Selection

Digit Add/Delete for Tie Line Networking Assignment

DID Digit Length Selection 1-1-20

DID Digit Conversion Assignment 1-1-21

DID Digit Conversion Table 1-1-22

DID Forward Station Number for Busy Station or Undefined Digit

System Data Name

Calling Party Number (CPN) Service

Order

and

Shortcut

System Data Name

Memory

Block

3-91

5-00

1-1-23

Memory

Block

Function

1-8-07

Attendant

Page-Line

Key

1-8-07

Attendant

Page-Line

Key

1-8-08

Station

Page-Line

Key

1-8-08

Station

Page-Line

Key

¶+BS

¶+AI

¶+BTS

¶+AI

¶+BTT

¶+AI ¶+AI

MIF (Caller ID) Assignment 7-3-04

Caller ID Display Assignment for System Mode 1-1-78

Class of Service (Station) Feature Selection 2 1-8-08

Caller ID Display Assignment for CO/PBX Line 3-44

Station to Class of Service Feature Assignment 4-17

Caller ID Preset Dial Outgoing CO Selection 4-44

Caller ID Display for CAR Key Assignment 4-49

4-3, 4-4, 5-

7, 6-5

70 – Chapter 3 ISDN-PRI Trunk Connections I-8

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Xen IPK Features and Specifications for Xen IPK

Calling Party Number (CPN) Presentation from Station

Order

and

Shortcut

¶+BCT

¶+AN ¶+AN

System Data Name

4 Trunk Type Selection 3-91

ISDN Directory Number Selection 4-47

4 ISDN-PRI Directory Number Selection 4-62

Memory

Block

Function

1-8-07 Attendant Page-Line

Key

1-8-08

Station

Page-Line

Key

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ISDN-PRI Trunk Connections I-8 Chapter 3 – 71

September 2003 NEC Business Solutions Ltd

Music on Hold M-7

FEATURE DESCRIPTION

SYSTEM A

VAILABILITY

OPERATING PROCEDURES

SERVICE CONDITIONS

A locally provided music source or an internal music source can be used to supply music to parties on hold, to assure them that they are still connected to the system.

System Software allows CO ports to provide multiple music sources to different COs in the system.

Termi n a l Type

Not applicable

Required Components

External source connected to the RCA jack on the basic B64-U23 KSU.

None

Data Assignment

 Use Memory Block 1-8-09 (Music on Hold Pattern Selection) to select

the Music on Hold pattern (default: A).

 Use Memory Block 1-8-31 (Hold Tone Source Assignment) to assign

the internal (default: INT) or external (EXT) Music on Hold source.

 Use Memory Block 1-8-32 (Hold Interval Tone Volume Selection) to

pad the Music (default: 0 dB) by -6dB when the Internal source is used.

 Use Memory Block 4-66 (MOH or Ring Back Tone Selection) to

assign MOH or Ring Back Tone for the outside party when a trunk call is placed on hold by the Transfer key on a D

hook flash from a Single Line Telephone, or the Transfer or Hold keys at a PHS station.

General:

 Music On Hold (MOH) is provided for all outside and internal calls on

hold.

 Music On Hold can be disabled if required.

 Music On Hold is provided using the built-in tone melodies or

an external source connected to the RCA jack on the basic B64U23 KSU.

term

Series i, or

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72 – Chapter 3 Music on Hold M-7

Xen IPK Features and Specifications for Xen IPK

 Internal Source:

z Program one of two melodies (American Folk Song melody, or

Christmas Song melody) as an internal source. A volume control for the built-in MOH source can also be programmed.

 External Source:

z Music source (radio, tape player, or CD) must be provided locally. z Source output levels should be less than 0.6 RMS signal level with

Ω impedance.

600

z Optional interface ETUs are not required for this feature.

 A CO line that is assigned as a CO external music on hold source

cannot be seized, even when the CO trunk is assigned on a line key of a Multiline terminal.

 A CO line that is assigned to a CO external music of hold source is

skipped without being seized, even when that CO is assigned to a trunk group.

RELATED FEATURE LIST

 When Memory Block 3-11 (CO External Source Selection) contradicts

Memory Block 3-12 (CO Hold Melody Selection) MOH works according to the Memory Block 1-8-31 (Hold Tone Source Assignment) setting.

 Use Memory Block 3-11 (CO External Source Selection) to specify

whether the MOH source is from the CO (default) or an EXT SOURCE. Unused circuits on a COI/COID ETU can be assigned as MOH inputs.

 Use Memory Block 3-12, (CO Hold Melody Selection) to assign the

external music source to each trunk.

Example:

Trunks 09 and 10 are assigned as external sources. Trunk 09 is programmed as the external source for Trunks 01~05 when a call is placed on hold. Trunk 10 is programmed as the external source for Trunks 06~08 when a call is placed on hold.

Feature

Number

A-8 Answer Hold

Feature Name

A-15 Attendant Transfer

A-22 Automatic Hold

H-5 Hold With Recall (Exclusive and Non-Exclusive)

S-18 Station Transfer

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Music on Hold M-7 Chapter 3 – 73

September 2003 NEC Business Solutions Ltd

GUIDE TO FEATURE PROGRAMMING

Order

and

Shortcut

¶+AU ¶+BCS

¶+BCS ¶+BCS ¶+BCT ¶+BCT ¶+BTT

System Data Name

Automated Attendant Delay Announcement Hold Tone section

Music on Hold Pattern Selection

Hold Tone Source Assignment

Hold Internal Tone Volume Selection

CO External Source Selection

CO External Hold Melody Selection

MOH or Ring Back Tone Selection

Memory

Block

1-4-17

1-8-09

1-8-31

1-8-32

3-11

3-12

4-66

Function

1-8-07 Attendant Page-Line

Key

1-8-08

Station

Page-

Line Key

74 – Chapter 3 Music on Hold M-7

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Xen IPK Features and Specifications for Xen IPK

Station Transfer S-19

FEATURE D

ESCRIPTION

SYSTEM A

VAILABILITY

OPERATING PROCEDURES

Station Transfer allows any station user in the system to transfer any call to any other station. Outside calls can be transferred to Multiline Terminals without the direct line appearance. To initiate Call Transfer, press the Transfer key on a Multiline Terminal or use the hookswitch on a Single Line Telephone. The transfer is completed by going on-hook on a Multiline Terminal or Single Line Telephone.

Terminal Type

All Multiline Terminals

Required Components

None

Using a Multiline Terminal with a call in progress:

1. Press N . Receive internal dial tone. The call is placed on

Non-Exclusive Hold.

2. Dial the station number where the call is to be transferred.

3. Hang up.

Using a Single Line Telephone with a call in progress:

1. Provide hookflash. The call is put on Exclusive Hold. Receive internal dial tone.

2. Dial the station number of the station where call is to be transferred.

3. Hang up.

- OR -

When the party answers, announce the transfer.

4. Restore the handset (transfer is completed).

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SERVICE CONDITIONS

RELATED FEATURE LIST

General

 After transferring an answered call, the Multiline Terminal user can

enter a conference by pressing the Conference key on the Multiline Terminal even after the Transfer key is pressed.

 After transferring an answered call, the Single Line Telephone user

can enter a conference by providing a second hookflash.

 Use Memory Block 4-66 (MOH or Ring Back Tone Selection) to

assign MOH or Ring Back Tone for the outside party when a trunk call is placed on hold by the Transfer key on a D

term

Series i, or hook flash from a Single Line Telephone, or the Transfer or Hold keys at a PHS station.

Feature

Number

A-15 Attendant Transfer

D-13 Direct Station Selection (DSS)

M-7 Music on Hold

Feature Name

GUIDE TO FEATURE PROGRAMMING

Order

and

Shortcut

¶+BTS ¶+BM ¶+BCS

¶+BCS ¶+BM ¶+BTS

¶+BTT

System Transfer/Camp-On Selection

System Transfer/Camp-On Recall Time Selection

CO Transfer Ring Pattern Selection

CO Transfer Ring Tone Selection

Attendant Add-on Console Transfer/Camp-on Recall Time Selection

Class of Service (Station) Feature Selection 2

MOH or Ring Back Tone Selection

System Data Name

Memory

Block

Function

1-8-07 Attendant Page-Line

Key

1-8-08

Station

Page-

Line Key

1-1-11

1-1-12

1-1-13

1-1-14

1-1-64

1-8-08 4-2

4-66

76 – Chapter 3 Station Transfer S-19

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Xen IPK Features and Specifications for Xen IPK

Universal Slots U-3

FEATURE D

ESCRIPTION

SYSTEM

VAILABILITY

OPERATING PROCEDURES

SERVICE CONDITIONS

The Xen IPK system, B64-U( ) KSU, has eight universal slots and up to three cabinets can be installed for both the Basic and Expanded systems. The system uses the same KSU for the basic and expansion cabinets to support up to 24 Universal Slots.

Terminal Type

Not applicable.

Required Components

None.

Not applicable.

General

 Two software packages (Basic Port Package and Expanded Port

Package) are available for the Xen IPK system using the CPUI( )U( ) ETU. Refer to the following table for maximum system capacities for each software package.

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Item

Basic Terminals (Phones) 32 120

Shared Call Arrival (CAR) Keys with Basic Terminals

Dedicated Call Arrival (CAR) Keys 40 0

Basic Terminals + Call Arrival (CAR) Keys

Basic Trunks 16 64

Universal Slot 24 24

Shared MIF Slots with Universal Slots 2 2

Dedicated MIF Slot 1 1

Basic Port

Package

24 112

72 120

Expanded

Port

Package

Notes

Universal Slots U-3 Chapter 3 – 77

September 2003 NEC Business Solutions Ltd

 The Basic Port Package does not limit the number of slots. It only

limits the number of ports.

 An ESIB(8)-U( ) ETU with an ESIE(8)-U( ) ETU installed supports 16

Electronic Station Interface ports. This combination can be installed in any Interface Slot (1~8) of any Cabinet (1~3) without requiring adjacent slots to be vacant.

 PRT(1)-U( ) ETUs can be installed in any Interface Slot (1~8) of any

Cabinet (1~3), only requiring one adjacent slot to be vacant when the number of channels is more than 24.

 PRT(1)-U( ) ETUs can be assigned in Memory Block 7-1 (Card

Interface Slot Assignment) with the following configurations:

z PRT4 (4 ports, 4 B channels)

z PRT8 (8 ports, 8 B channels) z PRT12 (12 ports, 12 B channels)

z PRT16 (16 ports, 16 B channels)

z PRT20 (20 ports, 20 B channels) z PRT24 (24 ports, 24 B channels)

z PRT28 (28 ports, 28 B channels)

z PRT32 (32 ports, 30 B channels)

 The following Memory Blocks are used to assign non-physical station

ports and will reduce the maximum station port capacity:

z 1-2-04 Call Arrival (CAR) Key Block Assignment

z 1-2-21 PS Telephone Block Assignment z 1-2-32 IP Phone Block Assignment

78 – Chapter 3 Universal Slots U-3

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Xen IPK Features and Specifications for Xen IPK

 The available interface cards and maximum capacities for

Universal Slots with the Xen IPK system are shown in the following tables.

Station Interface Units Description

ACD(8)-U( ) ETU 8-port ACD System 1 1 Note 1, 4, 6

CNF(8)-U( ) ETU 8-port Conference Unit 2 2 Note 1, 7, 8

ESI(8)-U( ) ETU 8-port Electronic Station Interface 4 15 Note 1

ESIB(8)-U( ) ETU 8-port Electronic Station Interface 4 15 Note 1

Maximum Capacities

Basic Port

Package

Expanded

Port Package

Notes

ESIB(8)-U( ) ETU with

16-port Electronic Station Interface 2 7 Note 1

ESIE(8)-U( ) ETU

FMS(2)/(4)-U( ) ETU 2-or 4-port Digital Voice Mail System 1 1 Note 1~4

OPX(2)-U( ) ETU 2-port Off-Premise Extension Interface 6 22 Note 1, 2

SLI(4)-U( ) ETU 4-port Single Line Interface 6 22 Note 1

SLI(8)-U( ) ETU 8-port Single Line Interface 3 14 Note 1

VMS(2)/(4)-U( ) ETU 2-or 4-port Digital Voice Mail System 1 1 Note 1~4

VMS(8)-U( ) ETU 8-port Digital Voice Mail System 1 1 Note 1, 3, 4

NOTE 1: Calculating maximum capacities are based on the system having a minimum of 8 Electronic Station

Interface (ESI) ports and 4 Trunk ports.

NOTE 2: When 2-port Station Interface ETUs are installed, the system uses 4 ports from its maximum port

capacity.

NOTE 3: Only one FMS or VMS system can be installed in one Xen IPK system.

NOTE 4: In Memory Block 7-2 (Telephone Type Assignment), a maximum of 32 Digital Voice Mail ports are

available.

NOTE 5: In Memory Block 7-1 (Card Interface Slot Assignment), the ACD(8)-U( ) ETU is assigned as “VMS 8”

and “Digital VM” in Memory Block 7-2 (Telephone Type Assignment).

NOTE 6: In Memory Block 7-1 (Card Interface Slot Assignment), the CNF(8)-U( ) ETU is assigned as “SLI 8” and

“VM (Yes)” in Memory Block 4-35 (Voice Mail/SLT Selection).

NOTE 7: In Memory Block 4-35 (Voice Mail/SLT Selection), a maximum of 16 analogue Voice Mail ports are

available.

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Universal Slots U-3 Chapter 3 – 79

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Trunk Interface Units Description

Maximum Capacities

Basic Port

Package

Expanded

Port Package

Notes

BRT (4)-U( ) ETU 4-port ISDN Interface for 8 trunks 2 8 Note 1

COI(4)-U( ) ETU 4-port CO/PBX Line Interface 4 16 Note 1

COI(8)-U( ) ETU 8-port CO/PBX Line Interface 2 8 Note 1

DID (4)-U( ) ETU 4-port Direct Inward Dialling Interface 4 18 Note 1

IPT(4)-U( ) ETU

IPT(8)-U( ) ETU

4-port Voice over Internet Protocol Trunk Interface

8-port Voice over Internet Protocol Trunk Interface

4 15 Note 1, 4

2 7 Note 1

PRT(1)-U( ) ETU ISDN-Primary Rate Trunk Interface 4 8 Note 1, 3~5

TLI (2)-U( ) ETU 2-port Tie Line Interface 4 16 Note 1, 2

NOTE 1: Calculating maximum capacities are based on the system having a minimum of 8 Electronic Station

Interface (ESI) ports and 4 Trunk ports.

NOTE 2: When 2-port Trunk Interface ETUs are installed, the system uses four ports from its maximum port

capacity.

NOTE 3: With the Basic Port Package, a maximum of four PRT(1)-U( ) ETUs can be installed. When four PRT

ETUs are installed, up to four trunks each can be assigned.

NOTE 4: With the Xen IPK Expanded Port Package, a maximum of 14 of the following 4-port trunk-type

interface ETUs can be installed:

z IPT(4)-U( ) ETU [installed as a COI/COID(4)-U( ) ETU]

80 – Chapter 3 Universal Slots U-3

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Xen IPK Features and Specifications for Xen IPK

Maximum Capacities

Application Interface

Units

BSU(2)-U( ) ETU 2-Channel - Base Station Unit for PHS 3 8

DPH(4)-U( ) ETU 4-Channel - Door Phone Interface Unit 1 1

ECR-U( ) ETU External Control Relay Unit 1 1

MIFA-U( ) ETU Multiple Interface Unit for UCD/ACD 1 1 Note 1, 3

MIFM-U( ) ETU Multiple Interface Unit for Multifunction 1 1 Note 1, 2, 3

PBR( )-U( ) ETU 4-Channel - Push Button Receiver Unit 1 1

Description

Basic Port

Package

Expanded

Port Package

Notes

VRS(4)-U( ) ETU

NOTE 1: The MIFM-U( ) or MIFA-U( ) ETU must be installed in the ISA slot, slot 1, or slot 2 of the first B64-U( )

4-Channel - Voice Recording Service Unit

KSU.

NOTE 2: The MIFM-U( ) ETU has an optional built-in modem that works only when the The MIFM-U( ) ETU is

installed in slot 1 or slot 2 of the first B64-U( ) KSU.

NOTE 3: The MIFA-U( ) ETU (with KMA( )UA installed) has an ACD-MIS output that works only when the

MIFA-U( ) ETU is installed in the ISA slot. When ACD-MIS and remote MAT PC programming are required, install the MIFA-U( ) ETU in the ISA slot and the MIFM-U( ) ETU in slot S1 or slot S2 of the first B64-U( ) KSU.

 Refer to the Xen IPK System Hardware Manual for more information.

Restrictions

 KSU Power-Based ETU Quantity Limitations

The following charts indicate the maximum number of specific ETU combinations in each KSU that are restricted by power limitations of the KSU.

*NO. of

ESI(8) ETUs

NO. of

ESI Ports

Maximum NO. of

ACD+/FMS/VMS/IPT/

SLI/OPX or DID ETUs

Other ETUs

10 80 2 No Limitation

9 72 2 No Limitation

8 64 3 No Limitation

7 56 4 No Limitation

6 48 5 No Limitation

5 40 5 No Limitation

4 32 6 No Limitation

3 24 6 No Limitation

2 16 7 No Limitation

1 8 7 No Limitation

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Universal Slots U-3 Chapter 3 – 81

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RELATED FEATURE LIST

Feature

Number

C-3 Call Arrival Keys (CAR)

D-7 Digital Voice Mail

D-8 Direct Inward Dialling (DID)

D-16 Door/Monitor Telephone

E-3 E&M Tie Lines (4-Wire)

A-21 Automatic Call Distribution (ACD Plus)

E-6 External Zone Paging (Meet-Me)

G-1 General Purpose Relays

I-7 ISDN-BRI Trunk Connections

I-8 ISDN-PRI Trunk Connections

L-5 Loop Start Trunks

M-3 Microphone Control

S-15 Station Message Detail Recording (SMDR)

V-1 Voice Mail Integration (Analogue)

Feature Name

GRUIDE TO F EATURE PROGRAMMING

Order

and

Shortcut

¶+BS

¶+BK

¶+AP

¶+AH

Card Interface Slot Assignment

Telephone Type Assignment

Call Arrival Key Block Assignment

PS Telephone Block Assignment

IP Phone Block Assignment

V-3 Voice Over Internet Protocol (VoIP)

System Data Name

Memory

Block

7-1

7-2

1-2-04

1-2-21

1-2-32

Function

1-8-07

Attendant

Page-Line

Key

1-8-08

Station

Page-Line

Key

¶+BTI

82 – Chapter 3 Universal Slots U-3

Voice Mail/SLT Selection

4-35

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Programming

The Memory Blocks listed in this section are new or modified Memory Blocks for Xen IPK Release 1000 software.

Chapter 4

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11-2-04

Call Arrival Key Block

System Mode

Assignment

Submode

General Description

Use this Memory Block to specify the number of Call Arrival keys that can be used in the system.

Display

Data

No.

0 4 : C A R A S S I G N | 0 1

T I M E D I S P L A Y

Title

Setting

Data

Data No.

PC Programming

+ BK

Settings

(Page 1)

LK 1 LK 2 LK 3 LK 4

Port 01~04 Port 05~08

LK 5 LK 6 LK 7 LK 8

Port 17~20 Port 21~24 Port 25~28 Port 29~32

(Page 2)

LK 1 LK 2 LK 3 LK 4

Port 33~36 Port 37~40 Port 41~44 Port 45~48

LK 5 LK 6 LK 7 LK 8

Port 49~52 Port 53~56 Port 57~60 Port 61~64

(Page 3)

LK 1 LK 2 LK 3 LK 4

Port 65~68 Port 69~72 Port 73~76 Port 77~80

LK 5 LK 6 LK 7 LK 8

Port 81~84 Port 85~88 Port 89~92 Port 93~96

(Page 4)

LK 1 LK 2 LK 3 LK 4

Port 97~100 Port 101~104 Port 105~108 Port 109~112

LK 5 LK 6 LK 7 LK 8

Port 113~116 Port 117~120

Port 0

9~12

Port 13~16

No Call Arrival Key Blocks are assigned.

84 – Chapter 4 DRAFT 3 Call Arrival Key Block Assignment, 11-2-04

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Xen IPK Programming

Programming Procedures

Go off-line.

Press LK1 + LK2 + KDto access the Memory Block.

Press the corresponding CO/PBX line key to change the data option.

LK is green = block assigned for CAR

LK is red = block not available for CAR (hardware is installed)

PressNto write the data.

PressPto go back on-line.

Related Programming

M.B. Number Memory Block Name

Refer to Chapter 2Guide to Feature Programming.

1. The Xen IPK Expanded system allows a maximum of 120 ports to be shared by station ports (ESI, SLI, VMS) and Call Arrival Keys. If 32 station ports are being used, 88 remain for use as Call Arrival Keys. In addition to the shared ports,

40 dedicated CAR ports can also be defined. Dedicated CAR ports are 33-72.

2. The Xen IPK Basic system allows a maximum of 32 ports to be shared by station ports (ESI, SLI, VMS) and Call Arrival Keys. If 24 station ports are being used, 8 remain for use as Call Arrival Keys.

Default Values

No Call Arrival Key Blocks are assigned.

Hardware equipped ports are red.

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1-13-00

PRI Channel Assignment

System Mode

General Description

This Memory Block specifies the number of channels available on each PRI ISDN line connected to the system via a PRT(1)-U( ) ETU.

Submode

Data No.

Display

PRT

(1-8

0 1 / 0 0 : C H A N E L 0 1

Data

No.

T I M E D I S P L A Y

Title

Setting

Data

Settings

Page 1

LK 1 LK 2 LK 3 LK 4 LK 5 LK 6 LK 7 LK 8

Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Channel 6 Channel 7 Channel 8

Page 2

LK 1 LK 2 LK 3 LK 4 LK 5 LK 6 LK 7 LK 8

Channel 9 Channel 10 Channel 11 Channel 12 Channel 13 Channel 14 Channel 15 Channel 16

Page 3

LK 1 LK 2 LK 3 LK 4 LK 5 LK 6 LK 7 LK 8

Channel 17 Channel 18 Channel 19 Channel 20 Channel 21 Channel 22 Channel 23 Channel 24

Page 4

LK 1 LK 2 LK 3 LK 4 LK 5 LK 6 LK 7 LK 8

Channel 25 Channel 26 Channel 27 Channel 28 Channel 29 Channel 30

PC Programming

+ AN

The shaded area indicates the default setting.

CO/PBX

Line LED

Data

Off

No (Not

Assigned)

Yes

(Assigned)

The shaded selection is the default

Programming Procedures

Go off-line.

Press LK1+ LK13 +KKto access the Memory Block.

Press the corresponding CO/PBX line key to change the data option.

PressNto write the data.

PressPto go back on-line.

Related Programming

M.B. Number Memory Block Name

7-1 Card Interface Slot Assignment

3-92 Trunk (Installed, DP/DTMF) Selection

1-8-33 Master Clock Selection

86 – Chapter 4 DRAFT 3 PRI Channel Assignment, 1-13-00

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1-13-04

PRT B Channel Outgoing

System Mode

Priority Selection

Submode

General Description

Use this Memory Block to assign the Outgoing Priority for the B-channels when calls are originated on a PRT(1)-U( ) ETU.

Data No.

PC Programming

This assignment is allowed by handset programming and MAT.

Display

PRT (1-2)

0 1 / 0 4 : C H S L C = N E T

Data

No.

T I M E D I S P L A Y

Title

Setting

Data

Settings

LK 1 LK 2 LK 3 LK 4 LK 5 LK 6 LK 7 LK 8

H J L

High to Low

L J H

Low to High

+ AN

NEW

The shaded area indicates the default setting.

Programming Procedures

Go off-line.

Press LK1+ LK13 +KDto access the Memory Block.

Press the corresponding CO/PBX line key to change the data option.

PressNto write the data. The next Memory Block is displayed.

Program the next Memory Block or pressPto go back on-line.

Related Programming

M.B. Number Memory Block Name

7-1 Card Interface Slot Assignment

1-13-00 PRI Channel Assignment

This Memory Block applies to all firmware versions of the PRT(1)-U( ) ETU.

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1-13-05

PRT B Channel-to-Trunk

System Mode

Group Assignment

Submode

General Description

Use this Memory Block to assign a Trunk Group Number to each B channel or any Trunk Group for each B channel. Changing this assignment is not normally required and default should be set. This Memory Block could be used when different trunks are used in the same PRI span or for a tenant application where multiple tenants share the PRI span and separation of B channels is required

Data No.

PC Programming

+ AN

Display

0 1 / 0 5 : B 0 1 = T G 0 0

PRT

No.

Data

No.

T I M E D I S P L A Y

Title

Setting Data B-

Setting

Data CO

Programming Procedures

Go off-line.

Press LK1 + LK13 + KE to access the Memory Block.

Use the following to enter data:

Jto move the cursor left. Lto move the cursor right. K~Ito enter numeric data. (00~30, 00=Not Assigned)

00 is Any Trunk Group

01~32 are Trunk Groups 01~32

PressNto write the data and display the next B channel or next Memory Block.

Program the next Memory Block or pressPTo go back on-line.

NEW

Default Values

00, Any Trunk Group

Related Programming

M.B. Number Memory Block Name

7-1 Card Interface Slot Assignment

1-13-00 PRI Channel Assignment

1-13-04 PRT B Channel Outgoing Priority Selection

3-03 Trunk-to-Trunk Group Assignment

3-91 Trunk Type Selection

1. This Memory Block must be coordinated with Memory Block 3-03 (Trunk-to-Trunk Group Assignment). The number of assigned channels must be the same or greater (including default) than the number of trunks to a trunk group

assigned In Memory Block 3-03. For Example, When Memory Block 3-03 has five PRT trunks for Trunk Group 1, this Memory Block must have at least

five B channels for Trunk Group 1.

2. This Memory Block applies only to PRT(1)-U( ) ETU firmware version 4.0 or higher.

88 – Chapter 4 DRAFT 3 PRT B Channel-to-Trunk Group Assignment, 1-13-05

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Xen IPK Programming

3 -12

Trunk-to-MOH Trunk

System Mode

Assignment

Submode

—

General Description

Use this Memory Block to specify the music on hold source for each CO/PBX line.

Data No.

PC Programming

Display

CO/PBX

No.

(01~64)

0 1 1 2 : H O L D C O 0 0

Programming Procedures

Data

No.

T I M E D I S P L A Y

Title

Setting

Data

+ BCT

1 Go off-line.

2 Press LK3 + N +AB access the Memory Block.

3 Enter data for CO/PBX No. using the dial pad to assign the music selection.

. Use the following to enter data:

J to move the cursor left L to move the cursor right K~I to enter numeric data or CO/PBX No.

– OR –

R to go to the next assigned CO/PBX No.

4 Press N to write the data and display the next Memory Block. 5 Program the next Memory Block or press P to go back on-line.

Related Programming

M.B. Number Memory Block Name

1-4-17

1-8-09

1-8-31

1-8-32

3-11

4-66

Automated Attendant Delay Announcement Hold Tone Selection

Music on Hold Pattern Selection

Hold Tone Source Assignment

Hold Internal Tone Volume Selection

CO External Source Selection

MOH or Ring Back Tone Selection

Default Values

00 = Not Assigned for CO/PBX No. 01~64

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4 -50

Multiline Terminal Type

System Mode

Selection

Submode

—

General Description

This Memory Block is used to assign a DTU-32D-1A (BK)/(WH), or DTR-32D-1A (BK)/(WH) TEL with 16 line keys or 24 line keys.

Data No.

PC Programming

Display

Tel Port No.

(01~99)

A0~C0

0 1 / 5 0 : M L T T P 1 6

Data

No.

T I M E D I S P L A Y

Title

Settings

LK 1 LK 2 LK 3 LK 4

16 24 24A

LK 5 LK 6 LK 7 LK 8

Setting

Data

The shaded area indicates the default setting.

+ BTM

Programming Procedures

Go off-line.

Press LK4 +EK to access the Memory Block.

3 Use line keys to assign 16 or 24 line keys.

PressNto write the data.

PressPto go back on-line.

Related Programming

No related programming is necessary for this Memory Block.

Default Values

All stations have 16 line keys.

90 – Chapter 4 DRAFT 3 Multiline Terminal Type Selection, 4 -50

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Xen IPK Programming

Telephone ports A0~C0 are ports 100~120.

Line Key Orientation

LK = Line Keys

OT = One-Touch DTU-32-1A TEL Keys

16 Line Key Type 24 Line Key Type

LK1 LK2 LK3 LK4 OT 1 OT 9 LK1 LK2 LK3 LK4 LK17 LK21

LK5 LK6 LK7 LK8 OT 2 OT 10 LK5 LK6 LK7 LK8 LK18 LK22

LK9 LK10 LK11 LK12 OT 3 OT 11 LK9 LK10 LK11 LK12 LK19 LK23

LK13 LK14 LK15 LK16 OT 4 OT 12 LK13 LK14 LK15 LK16 LK20 LK24

OT 5 OT 13 OT 1 OT 5

OT 6 OT 14 OT 2 OT 6

OT 7 OT 15 OT 3 OT 7

OT 8 OT 16 OT 4 OT 8

DTR-32D-1A TEL

16 Line Key Mode 24 Line Key Mode

LK1 LK2 LK3 LK4 LK5 LK6 LK7 LK8 LK1 LK2 LK3 LK4 LK5 LK6 LK7 LK8

LK9 LK10 LK11 LK12 LK13 LK14 LK15 LK16 LK9 LK10 LK11 LK

OT1OT2OT3OT4OT5OT6OT7OT8 LK17 LK18 LK19 LK20OT 1OT 2OT 3OT 4

OT9 OT10 OT11 OT12 OT13 OT14 OT15 OT16

LK21 LK22 LK23 LK24OT 5OT 6OT 7OT 8

LK1 LK2 LK3 LK4 LK5 LK6 LK7 LK8

LK9 LK10 LK11 LK12 LK13 LK14 LK15 LK16

17 LK18 LK19 LK20 LK21 LK22 LK23 LK24

OT 1OT 2OT 3OT 4OT 5OT 6OT 7OT 8

12 LK13 LK14 LK15 LK16

24A Line Key Mode

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4 - 66

MOH or Ring Back Tone Selection

System Mode

General Description

Use this memory block to assign MOH or Ring Back Tone for the outside party when a trunk call is placed on hold by the Transfer key on a Multiline Terminal, hook flash from a Single Line Telephone, or the Transfer or Hold key at a PSII station.

Display

Tel Por t

No.

(01~CO)

0 1 / 6 6 : H O L D M O H

Settings

Page 1

LK 1 LK 2 LK 3 LK 4 LK 5 LK 6 LK 7 LK 8 The shaded

MOH RBT

Programming Procedures

1 Go off-line.

2 Press LK4 +

Data

No.

T I M E D I S P L A Y

FF to access the Memory Block.

Title

Setting

Data

PC Programming

selection is the

Submode

—

Data No.

+ —

NEW

default.

3 Press the corresponding CO/PBX line key to change the setting data option.

. Use the following to enter data:

J to move the cursor left L to move the cursor right K~I to enter Tel Port No.

– OR –

Press

R to go to next assigned Tel Port No.

Press

4 Press N to write the data and advance to the next memory block.

5 Program the next memory block or press

Q + Ato enter A for Port Numbers 100~109. Q + Bto enter B for Port Numbers 110~119. Q + Cto enter C for Port Number 120.

P to go back on-line.

92 – Chapter 4 DRAFT 3 MOH or Ring Back Tone Selection, 4 - 66

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NEC R1000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface & Disclaimer

Important Note About this Upgrade Procedure

Table of Contents

1.1 B64-U23 KSU

1.1.1 Basic KSU

1.1.2 Expansion KSUs

1.2 CPUI( )-U( ) ETU

1.3 PKU 192-UA (Port Key Unit)

Attendant Transfer A-15

Call Arrival (CAR) Keys C-3

Caller ID - Incoming C-6

Dterm Series i Multiline Terminals D-19

DTU-type Multiline Terminal Migration D-20

Electronic Volume Control E-2

External Zone Paging (Meet-Me) E-6

Full Duplex Handsfree F-6

ISDN-BRI Trunk Connections I-7

ISDN-PRI Trunk Connections I-8

Music on Hold M-7

Station Transfer S-19

Universal Slots U-3

PRI Channel Assignment

1-13-04, PRT B Channel Outgoing Priority Selection DRAFT 3 Chapter 4 – 87