NEC PowerMate® 8100 Series
Release Notes
The PowerMate 8100 Series Release Notes provide up-to-date information on installing the applications that come with your computer. These notes also provide additional valuable information about your computer that was not included in the printed user’s guide or online NEC Help Center.
Please read these notes in their entirety.
CONTENTS |
|
General Notes................................................................................................................................... |
2 |
Installing Applications and Online Documentation ....................................................................... |
2 |
Choosing the Correct Installation Method................................................................................. |
2 |
Installing Applications in the Correct Order.............................................................................. |
2 |
Uninstalling the NEC SNMP Agent or LANDesk Client Manager ................................................ |
4 |
Correcting Video Corruption ........................................................................................................ |
5 |
Correcting Video Corruption in a Windows 95 System ............................................................. |
5 |
Correcting Video Corruption in a Windows NT System ............................................................ |
5 |
Setting Boot Order in BIOS.......................................................................................................... |
6 |
Configuring the System for the NEC SNMP Agent ....................................................................... |
6 |
Configuring the System for NEC WebTelligent ............................................................................ |
6 |
Configuring the System for Microsoft Internet Explorer................................................................ |
6 |
Changing Network Settings.......................................................................................................... |
6 |
Installing Cheyenne Backup ......................................................................................................... |
7 |
Identifying the Pentium III Processor............................................................................................ |
7 |
Installing PartitionMagic .............................................................................................................. |
8 |
Selective Application Restore Program ............................................................................................. |
9 |
NEC WebTelligent Installation ....................................................................................................... |
10 |
NEC SNMP Agent Installation ....................................................................................................... |
13 |
SCSI Drive Limitations .................................................................................................................. |
13 |
Booting from a CD..................................................................................................................... |
13 |
Using the NEC Select Install CD with a SCSI Drive ................................................................... |
13 |
PIIX4 Limitations........................................................................................................................... |
14 |
Reconfiguring Ultra DMA Support............................................................................................. |
14 |
Determining IDE Device Compatibility ...................................................................................... |
14 |
Recommended Resolutions for NEC VistaScan USB Monitors ....................................................... |
14 |
LS120 Super Floppy Eject Button .............................................................................................. |
15 |
Windows 95 Issues......................................................................................................................... |
15 |
Controlling CD Audio ................................................................................................................ |
15 |
Using Cheyenne Backup ............................................................................................................ |
15 |
Backing Up Large Drives ....................................................................................................... |
16 |
Using Cheyenne Backup with LANDesk Client Manager ....................................................... |
16 |
Clicking the Product Catalog Button........................................................................................... |
16 |
Restoring Diamond Viper V550 Video with NEC Select Install CD ............................................ |
16 |
Windows 98 Issues......................................................................................................................... |
17 |
Ejecting the NEC Select Install CD from a DVD-ROM Drive ..................................................... |
17 |
Finding No Network Neighborhood Icon on the Desktop ............................................................ |
17 |
Finding the 3Com Diagnostic Program ....................................................................................... |
17 |
Restoring Diamond Viper V550 Video with NEC Select Install CD ............................................ |
17 |
Windows NT Issues........................................................................................................................ |
18 |
Restoring Network Card Drivers ................................................................................................ |
18 |
NEC PowerMate 8100 Series Release Notes 1
General Notes
The following notes describe general system behaviors and recommended operating procedures not documented in other PowerMate 8100 Series documentation.
Installing Applications and Online Documentation
The system comes with the operating system preloaded. Microsoft® Internet Explorer® 4.01 also comes preinstalled on systems with the Window® 98 operating system. All other applications and the online documentation are installed from the NEC Select Install CD. Microsoft Internet Explorer also comes on the NEC Select Install CD for systems with the Windows 95 or Windows NT® operating system.
Follow the guidelines in this section when installing applications, the NEC Help Center online documentation, and the Healthy Environment online brochure.
Choosing the Correct Installation Method
Most applications and the online documentation are installed from the NEC Select Install CD using the Selective Application Restore program. However, the NEC SNMP Agent and NEC WebTelligent™ are both installed using a Setup.exe program launched from a subdirectory on the NEC Select Install CD.
Installing Applications in the Correct Order
For systems with the Windows 95 or Windows NT operating system, Microsoft Internet Explorer 4.01 must be installed first and alone in a separate Select Install session. For all operating systems, LANDesk® Client Manager must also be installed in a separate Select Install session, and before certain other applications. The NEC SNMP Agent and LANDesk Client Manager should not both be installed on the same computer. Use these guidelines when installing applications and online documentation.
TFor systems with the Windows 95 or Windows NT operating system, install Microsoft Internet Explorer first and alone, before installing any other application from the NEC Select Install CD.
Internet Explorer 4.01 already comes preinstalled on systems with the Windows 98 operating system.
TInstall LANDesk Client Manager alone and before installing NEC Security, Cheyenne Backup utility, NEC Configuration Change Notification, the NEC Auto Backup utility, or NEC WebTelligent.
2 NEC PowerMate 8100 Series Release Notes
Note: LANDesk Client Manager should be installed before any of the applications or utilities that function in conjunction with it. Install NEC Security, Cheyenne Backup utility, the NEC Configuration Change Notification, NEC Auto Backup utility, and the NEC WebTelligent software after installing LANDesk Client Manager. (The NEC Auto Backup utility is not available on SCSI-based systems.)
TDo not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. The two applications are incompatible, and neither can be removed using the uninstall utility. To remove them, a full restore must be performed after which all applications must be reinstalled.
! CAUTION
Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer.
TThe NEC SNMP Agent and the NEC WebTelligent software are each installed using a Setup.exe program launched from a subdirectory on the NEC Select Install CD. These applications can be installed without regard to the order in which other applications are installed.
TApplications other than LANDesk Client Manager, Internet Explorer, the NEC SNMP Agent, or the NEC WebTelligent software can be installed during the same Select Install session or, if installed in different sessions, in any order once Internet Explorer and LANDesk Client Manager are installed. (The NEC Auto Backup utility is not available on SCSI-based systems.)
Internet Explorer comes preinstalled on systems with the Windows 98 operating system.
TInstall the NEC Help Center after installing Microsoft Internet Explorer 4.01 on the system. The Help Center cannot run without Microsoft Internet Explorer 4.01 and it cannot be installed from the NEC Select Install CD unless Internet Explorer 4.01 has already been installed.
Note: Install the NEC Help Center after installing Microsoft Internet Explorer (IE) 4.01 on the system. The Help Center cannot run without IE 4.01 and it cannot be installed unless IE 4.01 has already been installed.
Systems with the Windows 98 operating system come with
Microsoft Internet Explorer 4.01 already installed.
See “Selective Application Restore Program” in this document for using the NEC Select Install CD to install applications.
NEC PowerMate 8100 Series Release Notes 3
Uninstalling the NEC SNMP Agent or LANDesk Client Manager
LANDesk Client Manager and the NEC SNMP Agent are not fully compatible when both are installed on the same computer.
Note: Do not install both LANDesk Client Manager and the NEC SNMP Agent on the same computer.
If both applications have been installed, LANDesk Client Manger does not function correctly, and cannot display ASIC-related tabs for temperature, fan, voltage, and chassis intrusion status. In addition, each time the computer is restarted a Service Control Manger window displays an error message and prompts the user to press Enter.
! CAUTION
If LANDesk Client Manager and the NEC SNMP Agent have both been installed, it is not possible to remove either application using the uninstall utility. A full operating system restore must be performed using the NEC Select Install CD.
If LANDesk Client Manager and the NEC SNMP Agent have both been installed, it is not possible to remove either application using the uninstall utility. If you attempt to remove one of the applications, a full operating system restore will have to be performed using the NEC Select Install CD. After the full restore, all appropriate applications should be reinstalled from the CD using the Selective Application Restore program or a setup.exe program. Do not reinstall both LANDesk Client Manager and the NEC SNMP Agent.
Uninstalling the LANDesk Client Manager
When unistalling the LANDesk Client Manager on a system which has not had the SNMP agent installed, the process must not be interrupted or powered down. A message box will be displayed during the uninstall process which states that the process will take 10 minutes or longer to completely remove LANDesk. If this procedure is interrupted or a power down is done it is not possible to remove LANDesk application using the uninstall utility.
NEC Management Tools are dependent on LANDesk being installed. If LANDesk is removed the NEC Management Tools should also be removed to prevent error messages being reported.
4 NEC PowerMate 8100 Series Release Notes
A full operating system restore will have to be performed using the NEC Select Install CD. After the full restore, all appropriate applications should be reinstalled from the CD using the Selective Application Restore program or a setup.exe program.
Correcting Video Corruption
Video corruption can occur in some PowerMate 8100 Series systems. See the following sections for guidelines on correcting the display in systems running the Windows 95 and Windows NT operating systems.
Correcting Video Corruption in a Windows 95 System
In a system running the Windows 95 operating system, an icon dragged across the desktop can corrupt the desktop colors in its wake.
To correct the desktop color display, take one of the following actions.
TClose the Internet Explorer Channel Bar by clicking in its close box.
TDisable the Internet Explorer Channel Bar from the Display Properties window:
¾Right click anywhere on the desktop and click Properties.
¾Click the Web tab in the Display Properties window.
¾Uncheck the box next to Internet Explorer Channel Bar. Click OK.
TChange the background wallpaper from any of the following: NEC3D, Metal Links, Forrest, Stitches, or Clouds.
¾Right click anywhere on the desktop and click Properties.
¾Click the Background tab in the Display Properties window.
¾Highlight a different wallpaper pattern. Click OK.
Correcting Video Corruption in a Windows NT System
In a system running the Windows NT operating system, the desktop color palette may shift after the Display Properties window has been opened.
To correct the desktop color palette, change the background wallpaper from NEC3D or Winnt256 to None, Wallpapr, or Winnt.
1.Right click anywhere on the desktop and click Properties in the popup menu.
2.Click the Background tab in the Display Properties window.
3.Highlight a different wallpaper pattern. Click OK.
NEC PowerMate 8100 Series Release Notes 5
Setting Boot Order in BIOS
To use the CD-ROM drive as a boot device, the BIOS must list it as the first device. Otherwise, the CD-ROM drive should be second in the boot order.
The system does not boot from a Zip® drive if it is listed as the first boot device.
Configuring the System for the NEC SNMP Agent
TCP/IP must be enabled before the NEC SNMP Agent can be used. See “Changing Network Settings” in this document for instructions on enabling TCP/IP. (The NEC SNMP Agent is installed from the NEC Select Install CD. See “NEC SNMP Agent Installation” in this document for installation instructions.)
Configuring the System for NEC WebTelligent
TCP/IP must be enabled before NEC WebTelligent™ can be used. See “Changing Network Settings” in this document for instructions on enabling TCP/IP. (NEC WebTelligent is installed from the NEC Select Install CD. See “NEC WebTelligent Installation” in this document for installation instructions.)
Configuring the System for Microsoft Internet Explorer
TCP/IP must be enabled before Microsoft Internet Explorer 4.01 can be used. See “Changing Network Settings” in this documentfor instructions on enabling TCP/IP. (Internet Explorer is installed from the NEC Select Install CD. See “Selective Application Restore Program” in this document to install Internet Explorer.)
Note: Internet Explorer 4.01 comes preinstalled on systems with the Windows 98 operating system.
Changing Network Settings
All systems are configured with the NetBEUI and NWLink protocols enabled. However, before you connect a system to your network you might need to:
Tenable a different network protocol
Tdisable unneeded protocols for enhanced system performance
Tadd or change network, domain, and gateway information.
The following procedure describes how to disable the NetBEUI and NWLink protocols, enable TCP/IP, and provide network, domain, and gateway information. (If a different protocol is enabled, the menu choices may differ from those described in the procedure.)
1.From the Windows desktop, click Start on the taskbar, point to Settings, and click Control Panel.
6 NEC PowerMate 8100 Series Release Notes