Using Your Telephone
CO + One Touch Key = Dial "Saved"
or Personal Speed Dial Number
OR
TRFR + One Touch Key = Send
Selectable Display Message
82400 - 16
Programmable Keys have two functions:
Just press the key and keys 1-10 are DSS keys.
•
Keys 1-10 can also be One-Touch keys (for
•
Personal Speed Dial, Save or Selectable Display
Message keys) by pressing TRFR or a line key.
Refer to the specific feature for properprocedure.
Use the DC key when dialing either
system or personal Speed Dial numbers.
G
N
I
M
L
O
L
C
A
C
N
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The Alphanumeric Display helps
you use features and tells you about
your calls.
DSS Key
The MON flash rate
indicates if the phone is
monitoring or being
monitored with the Room
Monitor feature.
Press CHECK to display the function of any
programmable key or One-Touch speed dial
key you press.
Use the CLEAR key to remove the data
shown in the second row of the display.
Line Keys give you access to incoming
and outgoing calls or can be programmed
as feature keys.
Press LND to automatically redial the last
number you called.
Message Waiting flashes when a message is left
- either by you to a co-worker or from a co-worker
to you.
Use Intercom to call co-workers.
Transfer allows you to pass an outside call to a
co-worker.
Flash allows you to access certain features of
your PBX or telephone company.
LND FTR
Q_Z
ABC
1
GHI
JKL
4
PRS
TUV
7
VOL.
MON MW
DEF
DC
2
3
MNO
FLASH
6
5
WXY
DND/CONF
8
9
:/-
MIC
0
TRFR
HOLD
S
S
E
M
T
I
A
W
R
E
ICM
T
N
I
C
A
SPK
P
O
H
R
O
C
I
M
M
U
T
E
82400 - 4
The lights in the keys help you
use your features and tell you
about your call.
E
G
Use the VOLUME Controls to adjust the volume of
A
G
N
I
ringing, Paging, Background Music (824 System
C
O
only), Handsfree announcements or your handset.
M
L
L
Display phones can also use this to control the contrast
of their LED display.
N
E
Use Microphone Mute to turn off the
Handsfree microphone.
Press the Speaker to use Handsfree
instead of the handset.
You can place an Intercom or outside call on
Hold. (Note: With Intercom calls, do not hang
up the handset after placing the call on Hold.)
Use Do Not Disturb to block calls and
page announcements on your extension.
This key also lets you set up a
Conference with your co-workers.
Placing Calls
Placing an Outside Call . . .
Press a line key for
quick access:
OR
Dial codes for outside
lines:
1. Lift handset.
This step may not be required if Single
•
Step Access is enabled.
2. Press and dial outside number.
You may also have line group (loop)
•
keys on your phone.
If your system is behind a PBX, you
•
may have to dial 9 before your number.
1. (Optional) Lift handset.
This step may not be required if Single
•
Step Access is enabled.
ICM
2. Press + + the outside line
number (e.g. 01).
Calling a Co-Worker . . .
Dial using the
Intercom:
1. (Optional) Lift handset.
This step may not be required if Single
•
Step Access is enabled.
For one-touch calling, press a DSS key
•
instead of going on to step 2.
ICM
2. Press .
3. Dial your co-worker’s extension number.
If you hear ringing, wait for an answer.
•
If you hear a beep, begin speaking.
You may also be able to dial a co-
•
worker’s Hunt Group.
To Page, dial 80 for All Call, 81-84 for
•
internal zones, or 85-87 for external
zones (308 System uses only 85 for
external zone paging).
For your Voice Mailbox, press
•
SPK+VM Key (see One-Touch Keys).
4. (Optional) Dial to force the call to
ring your co-worker.
WXY
If your call doesn’t go through . . .
Camp On and Callback
When you hear system
busy, use Camp On or
Callback:
9
Message Waiting
Leave a Message
Waiting so your coworker can call you
back:
Q Z
1. For Intercom calls, dial to Camp On
(wait without hanging up).
When the called party hangs up, the
•
call rings you back.
OR
1. For Intercom calls, dial and hang up
to leave a Callback for an extension.
For Outside calls, press and dial a
Queue Group number (e.g., 1-6) if all
lines busy. Hang up.
2. Lift handset or press when the system calls you back.
3. (Outside calls only) Place your call again.
To cancel your Callback (ICM calls only):
1. Lift handset and hang up.
1. After placing an ICM call, do not hang up
if you get no answer or a busy signal.
2. Press .
3. Hang up.
3. To leave a Selectable Display Message,
press *, the message number (e.g., 00-49)
and *.
4. Hang up.
:/-
0
MW on your co-worker’s phone flashes
•
fast. Your MW LED has a double wink.
With voice mail, press 3 instead to leave
•
a message in the co-worker’s mailbox.
OR
Answering Calls
ICM
To answer your own
Message Waiting:
1. Lift handset and press + .
Display Phones:
•
To cancel all your messages without
returning them, press FTR + CLEAR.
To view your messages, press CHECK
+ * (To scroll messages, *=forward,
#=backward). Press ICM to call the
extension shown on the display.
To listen to voice mail messages, press SPK
•
+ voice mail key (see One-Touch Keys).
Answering Outside Calls . . .
Listen for one ring and
look for a flashing line
key:
1. Lift handset or press .
Press line key if not connected to call.
•
Some line keys may be programmed as
•
a group key.
To view Caller ID, before answering and
•
without lifting the handset, press the line
key (If single step access is enabled, press
FLASH before pressing the line key.).
Answering Intercom Calls . . .
Listen for one short
beep:
OR
Listen for one ring and
look for slowly flashing
ICM key:
1. Speak toward your phone.
The mic in your phone picks up your voice.
•
You can lift the handset for privacy.
ICM
1. Press the flashing key.
The mic in your phone picks up your voice.
•
You can lift the handset for privacy.
Picking up calls not ringing your phone . . .
If a call is ringing
Paging after hours:
When a call is ringing a
co-worker’s phone:
1. Lift handset.
2. Press or dial .
ICM
WXY
9
1. Lift handset (Do not press SPK).
2. Dial your co-worker’s extension or press
if unsure of the extension ringing.
MNO
Quick Reference for Other Features
Account Code:
Alarm Clock:
Do Not Disturb:
Meet Me Conference:
Repeat Redial:
Room Monitor:
Time/Date Setting:
Tones you may hear . . .
6
One ring during a call:
Fast busy or warble
tone anytime:
Seize CO line + * + Account Code + * + Telephone
number.
(Display Phone Only) To set: SPK + FTR + 50 + 1 or 2 +
Alarm time (24 hour clock) + * + SPK.
To stop alarm: CLEAR.
To cancel alarm: SPK+ FTR + 50 + 1 or 2 + * + SPK.
Press DND. If Level 3 programmed: Press DND once to
block outside and ICM calls; press DND twice to block
just outside calls.
The programmed level determines the types of calls
blocked:
Level 1 blocks outside calls, allows ICM calls
Level 2 blocks outside and ICM calls
Level 3 blocks outside and ICM or just outside calls
Set up with three or more parties: Lift handset + ICM +
Dial page zone (308 System uses 80-85, 824 System uses
80-87) + Announce parties to press CONF + Press CONF.
To join: Lift handset + Press CONF.
OR
Set up with one or two parties: Lift handset + ICM + Page
zone + Announce parties to dial same page zone + #.
To join: Dial announced code.
Place outside call + FTR + 1 + Hang up + Lift handset
when call goes through.
To cancel: Lift handset.
To activate or cancel: From extension to be monitored: Lift
handset + FTR + FLASH + Hang up + From monitoring
extension: FTR + FLASH.
SPK + FTR + CLEAR + 4 digits for year (e.g. 2001) + * +
2 digits for month (Jan=01, Feb=02, etc.) + 2 digits for date
(01-31) + * + 1 digit for day (Sun=0, Mon=1, etc.) + * + 4
digits for time (24-hour clock) + * + SPK.
This means an ICM call is waiting to be answered. Hang
up to receive call or send Selectable Display Message
(TRFR + message number 1, 2, or 3).
This means you made a mistake in placing a call or using a
feature. Hang up and start over.
Handling Your Calls
Programming Function Keys
Feature
Number
Park/Hold Retrieve11
Store Under One-
Touch or CO Key:
Delete Stored Feature:
Programming One-Touch Keys
DSS:
Personal Speed Dial:
Save:
Selectable Display
Message:
Voice Mail:
NEC America, Inc., Corporate Networks Group
TEL: 203-926-5400 FAX: 203-929-0535
Feature
NumberFeature
SPK key + FTR key + 4 + One-Touch or
CO key + feature number + * + SPK key.
SPK key + FTR key + 4 + One-Touch or
CO key + 00 + * + SPK key.
SPK + DC+#+One-Touch Key + Extension
number (Door Box extension accepted) + SPK
SPK+DC+*+One-Touch Key + Phone number
+ SPK
SPK+DC+*+One-Touch Key + FTR+#+
SPK
CHECK + FTR + Message number (00-49) + * +
edit message if needed + CHECK + One-Touch
key (#1 or #2 only) + * + CLEAR
SPK+DC+#+One-Touch Key + 98 + SPK
4 Forest Parkway, Shelton, CT 06484
cng.nec.com
Feature
Walking COS Access12Undefine Key00
Call Forward (DISA)13Alarm Clock01
Loop Key14Timer02
Store Caller ID in table15Day/Night Mode03
Edit Caller ID table16Monitor04
Add to Caller ID data17Monitored05
Search Caller ID no.18Recall Line Display06
Search Caller ID name19Repeat Dial07
Edit Temp Memory20Repeat Dial (Hurry up)08
Clear Temp Memory21Directory Dial (CO)09
Record (CO key only)22Directory Dial (ICM)10
Have a telephone meeting (Conference) . . .
Use Conference to
have a 3-way tele-
phone meeting:
1. Set up your first call and press .
2. Place or answer your second call.
Internal parties must lift the handset or
press the SPK key when called.
DND/CONF
3. Press again.
DND/CONF
Your call can wait at your phone . . .
Hold
Use Hold instead of
leaving the handset
off-hook:
1. Do not hang up. Press once for
System Hold or twice for Exclusive Hold.
Exclusive Hold means your co-workers
•
can not take the call off Hold.
ICM calls will go on Exclusive Hold
•
when you press HOLD (Your co-worker
must lift the handset or press SPK to
allow you to place the call on Hold).
Do not hang up handset for ICM calls.
•
Easily retrieve a call
from Hold:
1. Lift handset.
2. Press flashing .
OR
ICM
2. Press if the call was an ICM call.
Reroute your calls
Transfer
Send (Transfer) your
call to a co-worker:
1. Press and dial your co-worker’s
2. (Optional) Announce call.
3. Press key and hang up.
ICM
extension number.
You can optionally press a DSS key after
•
pressing the ICM key.
To transfer the call to voice mail, press
•
ICM + extension number + 3 + TRFR.
TRFR
Placing Calls Quickly
Park a call in orbit
Park a call in orbit so
a co-worker can
pick it up:
To pick up a call a co-
worker parked for you:
Forward your calls to a co-worker . . .
While at your desk,
forward your calls to a
co-worker:
1. Do not hang up.
2. Press a Park key.
3. Page your co-worker to pick up the call.
For Paging, press ICM and dial 80 for
•
All Call, 81-84 for internal zones, 85-87
for external zones (308 System uses
only 85 for external zone paging).
4. Hang up.
1. Lift handset.
2. Press the Park key.
TRFR
1. Press + .
2. Dial extension to receive your calls.
To transfer to voice mail, dial the voice
mail’s extension number.
3. Dial one of the following:
0 to forward all calls.
•
1 to forward busy calls.
•
2 to forward unanswered calls.
•
3 to forward unanswered and/or busy
•
calls.
4. Press to hang up.
TRFR flashes slowly.
•
To cancel forwarding, press SPK + TRFR
•
+ TRFR + SPK.
Automatically redial calls . . .
Last Number Redial
Quickly redial your
last outside call:
1. (Optional) Lift handset.
2. Press a line key.
3. Press .
Quickly dial co-workers and outside calls . . .
Direct Station Selection (DSS)
Save time calling co-
workers with Direct
Station Selection:
Program your own
DSS keys:
Speed Dial
Store up to 10 outside
numbers in your own
Personal Speed Dial:
To dial your stored
Speed Dial number:
Store a System Speed
Dial number:
To dial a System
Speed Dial number:
1. Lift handset.
2. Press the One Touch DSS key (1-10) for
co-worker.
DC
1. Press + + .
2. Press the One Touch DSS key (1-10) you want
to program.
3. Dial extension number to be assigned.
1. Lift handset.
2. Press + .
3. Press a One-Touch Speed Dial key.
4. Dial number to be stored (18 digits max.).
5. Hang up.
1. Lift handset and press a line key.
2. Press One-Touch Speed Dial key.
1. Lift handset.
2. Press and .
3. Dial a Speed Dial number (00-99).
4. Dial number to be stored (18 digits max.).
5. Hang up.
1. Lift handset and press a line key.
2. Press and dial a Speed Dial number.
DC
Pressing TRFR=pause, FLASH=Flash
•
and CONF=Stop.
Press CLEAR to reenter phone number.
•
DC
DC
Identify lines, extensions, Speed Dial #’s . . .
Storing a name (from
station #10 only) for
any line, extension, or
Speed Dial number:
Store a name with a
line number:
Store a name with an
extension number:
Store a name with a
System Speed Dial
number:
Numbers: Press desired number on the dial pad.
Letters: Determine letter’s position on the dial pad key
(e.g., dial pad key #2 - A=position 1, B=position 2, C=
position 3). Press One-Touch key for character required.
One-Touch key 1=position 1, One-Touch key 2=position 2
One-Touch key 3=position 3, One-Touch key 4=space,
One-Touch key 5=delete a character, One-Touch key 6=
delete all characters.
*=shifts cursor to the left, #=shifts cursor to the right.
Press the dial pad keys until all letters are entered (8 digits
maximum).
DC
1. Press twice + CO key to name + *.
2. Input the letters/numbers (see above).
3. Press next CO key to program + *.
OR
3. Press CO key + CLEAR to exit.
ICMDC
1. Press twice + + extension to
name + *.
2. Input the letters/numbers (see above).
ICM
3. Press + next extension to program.
OR
ICM
3. Press + CLEAR to exit.
DC
1. Press twice + + Speed Dial
number to name + *.
2. Input the letters/numbers (see above).
Multibutton Telephone
Quick Reference Guide
3. Press + next Speed Dial number.
OR
3. Press + CLEAR to exit.
82400MBG05
April 2001
Printed in U.S.A.
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