NEC polycom VVX 1500 Quick User Manual

Issue : April 2010 Polycom VVX 1500 Phone - Quick User Guide 1

Polycom® VVX™ 1500 Phone

Quick User Guide

About Your Phone
Using Your Phone

Basic Phone Features

Customizing Your Phone

Applies to phones running SIP 3.1.2 or later.

For detailed information, see the User Guide
for the Polycom VVX 1500 Phone available
at : www.nec-unified.com.

© NEC Unified Solutions 2010.
All rights are reserved. Reproduction in whole or in part is prohibited
without the written consent of the copyright owner.
All brand names and product names in this document are trademarks or
registered trademarks of their respective companies.

ABOUT YOUR PHONE

ABOUT THE TOUCH SCREEN

Your phone has a touch-sensitive screen.
To access features, obtain information, or
edit fields, tap the menu items, arrow keys,
soft keys (the keys along the bottom of the
touch screen), and fields that display on the
touch screen.

ABOUT CALLS AND LINE KEYS

Your phone can handle one active call and
multiple calls on hold. The active call
displays in the center of the touch screen.
Calls on hold display in a row along the
bottom of the touch screen.
Your phone can have up to six lines. A line is
assigned to a Line Key. Line Keys display in
a column along the far-right of the touch
screen. Any unassigned Line Key can be a
Speed Dial Key.
A Line Key is either green (dial tone,
incoming call, or active call) or blue (no
active call). Calls that display on the touch
screen are associated with the Line Key that
is green. Line Keys can also have a status
indicator: a vertical bar on the right-hand side

The status indicator can be :

• Solid green : Dial-tone is available, dialing
is in progress, or a call is active.

• Flashing green : Incoming call.

• Flashing red : All calls or conferences are

on hold.

ABOUT VIDEO

Your phone displays video in two windows :
a small picture-in-picture (PIP) window at the
top-right of the touch screen, and a larger
window centered in the middle of the touch
screen. By default, the near site (i.e., you)
displays in the PIP, and the far site displays
in the larger window.

During an active call, you can tap the PIP to
swap the windows the video displays in.
When the near site displays in the larger
window, “Local Camera” displays next to it.
You can also display video on the entire
screen (full screen mode) by tapping the
larger window. In full screen mode, you can

swap the windows the video displays in by
tapping the PIP. To resume normal viewing
mode, tap the full screen video.

UNDERSTANDING ICONS

Active call without Polycom®

HD Voice™

Active audio call with Polycom

HD Voice

Active video call with Polycom

HD Voice

Call (audio-only)

Call (video)

Call on hold

Conference call

Do Not Disturb

Handset

Headset
Line Key (private and registered)

Line Key (shared and registered)

Messages

Missed calls

Mute

Speakerphone

Speed Dial Key

USING YOUR PHONE

NAVIGATING THE TOUCH SCREEN

• To enter the Main Menu, tap

• To return to the idle screen, tap

• To go back to the previous menu, tap the

Back soft key.

• To select a menu item, tap the menu item.

• To select an option in a list, tap the option,

and then tap the Select soft key.

• To scroll menu items and lists on more
than one screen, tap

or

• To “Page Down” or “Page Up,” tap

or

• To select a soft key, tap the soft key.

• To view more soft keys, tap the More soft

key.

• To select a field, tap the field.

• To select a field’s entry box, tap the field

name, and then tap the field’s highlighted
box.

ENTERING AND UPDATING DATA

To enter data :

1. Tap the field you want to edit, and then tap

(beside the screen title).

2. From the “keyboard” on the touch screen,
do one or more of the following :

• If you can only enter numbers, tap a

number on the touch screen’s keyboard.

• If you can enter a combination of letters

and numbers, tap the abc, ABC, 123, or
Abc soft keys to toggle between
lowercase, uppercase, numerical, and
title case modes. Then, tap a letter or
number on the touch screen’s keyboard.

• To enter special characters, tap

to display the special
characters keyboard. Then, tap the
special character on the touch screen’s
keyboard.

Issue : April 2010 Polycom VVX 1500 Phone - Quick User Guide 2

To return to alphabetic mode, tap

• To enter text in a special language, tap
the Latin, Katakana, Unicode, Cyrillic
or ASCII soft keys to toggle between
different languages. Then, tap a
character on the touch screen’s
keyboard.

• To delete data you entered, use the
arrow keys to position the cursor to the
right of the character or number you

want to delete, and then tap

3. Tap

To enable or disable fields, or choose a
field option :

• Tap the field name, and then tap the field’s
highlighted box. From the dropdown list,
tap the option you want.

BASIC PHONE FEATURES

PLACING CALLS

Using the handset :

• Pick up the handset, and then enter the
phone number by tapping the touch
screen or using the phone keypad.

Using the speakerphone :

• With the handset on-hook, tap the New
Call soft key or a Line Key, and then enter

the phone number by tapping the touch
screen or using the phone keypad.

Using the optional headset :

• With the headset connected, press
and then enter the phone number by
tapping the touch screen or using the
phone keypad. If the call is not
automatically placed, tap the Send soft
key.

ANSWERING CALLS

Using the handset :

• Pick up the handset.

Using the speakerphone :

• Tap the Answer soft key or the Line Key
with the flashing green status indicator.

Using the optional headset :

• Press

ANSWERING CALLS WHEN YOU ARE ON
ANOTHER CALL

If an incoming call arrives while you have an
active call, you will hear a call-waiting beep,
and the incoming call is displayed.
To answer the new call, tap the Answer
soft key. The phone places the original
call on hold.

ENDING CALLS

To end a call, tap the End Call soft key.

USING VIDEO

Make sure you open the privacy shutter
(centered above the touch screen) using the
privacy shutter adjuster (centered along the
top edge, above the camera).
You can also adjust the camera barrel
(located behind the camera) up or down.
During a video call, tap the Video soft key to
do the following :

• To start or stop transmitting video, tap the
Start Video or Stop Video soft key.

• To display the video that appears in the
large window on the entire screen, tap the
Full Screen soft key. To return to normal
viewing mode, tap the full screen video.

• To toggle the video to display large far-site
video with PIP near-site video, or PIP far­site video with larger near site video, tap
the Swap soft key.

• To exit the video options, tap the Back
soft key.

DISABLING VIDEO

You can disable your phone from
automatically transmitting video at the start of
all calls. (If you disable this setting, you can
still choose to transmit video on a call-by-call
basis. See Using Video.)

To disable video at the start of all calls :

1. Tap > Settings > Basic > Video >

Video Call Settings.

2. Tap the Auto Start Video Tx field’s
highlighted box.

3. From the drop-down list, tap Disabled.

4. Tap the Save soft key.

MUTING THE MICROPHONE

During a call, press
The Mute button glows red.
You can hear all other parties while Mute is
enabled, but the other parties cannot hear
you.

To turn off Mute, press
again. The red LED turns off.

DISABLING VIDEO

To place a call on hold :

• Tap the Hold soft key.

To resume a call on hold :

• Tap the Resume soft key.
If you have more than one call on hold, tap
the call on hold to select it, and then tap
the Resume soft key. If you have more
than three calls on hold on a Line Key, use

or to select the call on hold.

If you have multiple Line Keys, you can
resume the first call on hold on another
Line Key by tapping the associated
Line Key.

TRANSFERRING CALLS

To transfer a call :

1. During a call, tap the Transfer soft key.
The active call is placed on hold.

2. Place a call to the party to whom you want
to transfer the call.

3. When you hear the ring-back sound or
after you speak with the second party, tap
the Transfer soft key.

FORWARDING CALLS

Your company’s settings may override this
feature. If you have a shared line, call
forwarding is not available.

To enable Call Forwarding :

1. From the idle screen, tap the Forward soft
key.

2. If your phone has multiple lines, tap the
line for which to enable call forwarding.

3. Tap the forwarding type you want to
enable. Choose one of the following :

Always : for all incoming calls
No Answer : for all unanswered

incoming calls, or

Busy : for calls that arrive when

you are already in a call.

4. Enter a number to forward calls to.

5. Tap the Enable soft key.

To disable Call Forwarding :

1. From the idle screen, tap the Forward soft
key.

2. If your phone has multiple lines, select the
line for which to disable call forwarding.

3. Tap the forwarding type to disable.

4. Tap the Disable soft key.

REDIALING NUMBERS

To call the last number you dialed, press