Multibutton Telephone
Quick Reference Guide
92600MQG06
April 2001
Printed in the U.S.A. (2562)
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Using Your Telephone
Medium
Low
High
Due to the flexibility built into the system,
your Dialing Codes and Feature
Capacities may differ from those in this
guide. Check with your communications
manager and make a note of any differences.
These Volume Controls are for ringing
calls (not available on all models).
If you’re on a Handsfree Call (see
Handsfree Options below), lift the
handset for privacy.
MW flashes when you have Messages
Waiting. If you don’t have a Voice Mail
key, it also flashes when you have Voice
Mail messages left in your mailbox.
Press CALL1 then LND to automatically
redial the last number you called. Press
CALL1, DIAL and dial a bin number for
Common Abbreviated Dialing.
While on a call, press CONF to set up a
Conference. This key may be TRF on
some models.
These Volume Controls are for speaker
and handset. For phones without the
volume switch, this also controls the
volume for ringing calls.
The Soft Keys provide quick
and easy access to features - just
follow the menu on the display
(not available on all models).
The Alphanum
features and tell
optional Caller I
your caller’s nu
Handsfree let
•
You must have
Monitor lets yo
•
With Automat
•
the handset. Yo
Handsfree or M
Use Handsfre
•
toward your pho
2
5
8
0
1
4
7
3
6
9
CALL 2
CALL 1
DND
HOLD
LND
DIAL
MIC
SPK
VOL
123 45
678 910
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STA 302
Press a One-Touch Key for one-button
contact with co-workers and outside callers,
or when using certain features. Ask your
communications manager.
These are and/or keys. See
Programming Function Keys for more on
setting up these keys.
Handsfree Options
Dial D (3) to select a call from a list of names.
See Directory Dialing for more.
Line Appearance Keys are Intercom keys
for placing and answering calls. If you’re busy
on one – just use the other.
Enable Do Not Disturb to block your calls
when you don’t want to be interrupted. This
key will also flash when Call Forwarding is
activated.
Press for Handsfree calls, or use the
handset instead. See Handsfree Options below.
While on a handset call, press SPK once for
Handsfree; twice for Group Listen.
The Microphone picks up your voice for
Handsfree calls. Press MIC to turn off the
microphone.
Placing Calls
Placing an Outside Call . . .
Press a line key for
quick access:
OR
Dial codes for outside
lines:
1. (Optional) Lift handset.
2. + Listen for dial tone + Outside
number.
You can have function keys for lines or
•
line groups.
If your system is behind a PBX, you
•
may have to dial 9 before your number.
1. (Optional) Lift handset.
2. + + Outside number.
OR
2. + + Line group
(1-9, 01-99 or 001-128) + Outside number.
OR
2. + + Line number (e.g.,
05 or 005 for line 5) + Outside number.
Calling a Co-Worker . . .
Dial using the
Intercom:
1. (Optional) Lift handset.
For one-touch calling, press a Call
•
Coverage or Hotline function key
instead of going on to step 2.
2. + Co-worker’s extension number.
Your call will ring or voice-announce.
•
If you hear ringing, wait for an answer.
If you hear two beeps, begin speaking.
Dialing 1 changes mode.
For your Voice Mailbox, dial ✻8.
•
For Paging, dial ✻1 + 0 for All Call
•
or
✻
1 + 1-64 for zones.
If your call doesn’t go through . . .
Camp On and Callback
When you hear sys-
tem busy, use Camp
On or Callback:
Message Waiting (Direct Messaging)
Leave a Message
Waiting (flashing MW
key) when your co-
worker doesn’t
answer:
1. to Camp On (wait without hanging up).
(Intercom calls) When you hear ringing,
•
wait for the called party to answer.
If you hear busy/ring instead of busy
before camping on, you can optionally
dial 6 to send a Voice Over.
(Outside calls) When you hear new dial
•
tone, place your call again.
OR
1. and hang up to leave a Callback for
a free line or extension.
Wait for the system to call you back.
•
2. or lift handset.
(Outside calls) Place your call again.
•
(Intercom calls) Speak to co-worker.
•
To cancel your Callback:
1. (Optional) Lift handset.
2. + + Hang up.
1. Do not hang up + .
Your co-worker’s MW flashes fast.
•
Your MW is lit.
With Voice Mail, dial 8 to leave a mes-
•
sage in your co-worker’s mailbox.
To answer a Message
Waiting left for you:
1. + .
To cancel Messages Waiting (those you
•
left and those left for you): CALL1 + 873.
Answering Calls
Answering Outside Calls . . .
Listen for two rings
and look for a flashing
line key:
1. or lift handset.
Press line or loop key if not connected.
•
Answering Intercom Calls . . .
Listen for two short
beeps:
1. Speak toward your phone.
You can lift the handset for privacy.
•
If you hear one long ring instead, press
•
SPK or lift handset to answer.
CALL1 + 823 makes incoming
•
Intercom calls ring your phone. CALL1
+ 821 makes them voice-announce.
Picking up calls not ringing your phone . . .
If a call is ringing over
the Page after hours:
When a call is ringing
a co-worker’s phone:
1. or lift handset.
2. + .
1. or lift handset.
You can press a Group Call Pickup or Call
•
Coverage function key instead of step 2.
2. + Co-worker’s extension.
Have a telephone meeting (Conference) . . .
Use Conference to
have a telephone
meeting:
1. Place/answer call + .
2. Place/answer next call + .
Repeat this step to add more parties.
•
You may be able to have up to 32
callers.
3. After adding all parties, press again
to begin the Conference.
Handling Your Calls
Your call can wait at your phone . . .
Hold
Use Hold instead of
leaving the handset
off-hook:
Easily retrieve a call
from Hold:
1. Do not hang up + .
This puts your outside call on System
•
Hold. Your co-workers can take the
call off Hold. To place the call on
Exclusive Hold, press your Exclusive
HOLD function key.
Intercom calls automatically go on
•
Exclusive Hold when you press HOLD.
1. or lift handset.
2. Press flashing .
OR
2. if the call was not on a line key (or
was an Intercom call).
Send the call you’re on to a co-worker . . .
Transfer
Send (Transfer) your
call to a co-worker:
1 Do not hang up + .
2. Dial your co-worker’s extension.
You can press a One-Touch key instead
•
of dialing your co-worker.
To transfer the call to Voice Mail,
•
press your Voice Mail key before dialing your co-worker.
OR
3. (Hotline).
Park a call in orbit
Park a call in orbit so a
co-worker can pick it
Or pick up a call a co-
worker parked for you:
1. Do not hang up.
up:
2. + + Park Orbit.
Park Orbits are 1-64. For Personal
•
Park, dial 857 instead of #6.
3. Page your co-worker to pick up the call.
For Paging, dial ✻1 + 0 for All Call
•
or ✻1 + 1-64 for zones.
4. Hang up.
1. (Optional) Lift handset for privacy.
2. + + Park Orbit.
For Personal Park, dial 857 (if Parked
•
at your phone) or ✻✻+ Extension.
Forward (reroute) your calls to a co-worker . . .
While at your desk,
forward your calls to a
co-worker, Voice Mail
or off-premise:
1. + .
To forward off-premise: *46 + Line
•
access code (e.g., 9) + Number + HOLD.
To cancel: *46 + HOLD + Hang up.
2. Dial Call Forwarding condition:
1 = Personal Answering Machine Emulation
(then skip to step 4).
2 = Busy or not answered.
4 = Immediate.
6 = Not answered.
7 = Immediate with both ringing (not for
Voice Mail).
0 = Cancel.
3. Dial destination extension, Voice Mail
master number or press Voice Mail key.
4. Dial Call Forwarding type:
2 = All calls
3 = Outside calls only
4 = Intercom calls only
DND flashes slowly. A voice prompt may
•
remind you that your calls are forwarded.
Placing Calls Quickly
Automatically redial calls . . .
Last Number Redial
Quickly redial your
last outside call:
Save
Save your call for
quick dialing later on:
Then redial your saved
number:
1. (Optional) Lift handset.
2. + .
The system selects an outside line.
•
OR
2. + .
The call uses the line you select.
•
1. (Save).
1. (Optional) Lift handset.
2. + (Save).
The system selects an outside line.
•
OR
2. + (Save).
The call uses the line you select.
•
Quickly dial co-workers and outside calls . . .
One-Touch Calling
Use One-Touch Keys
to save time calling
co-workers:
1. (Optional) Lift handset + .
You can have One-Touch Keys for
•
Direct Station Selection, Personal Speed
Dial (outside calls) or feature codes. See
Programming One-Touch Keys.
Abbreviated Dialing (Speed Dial)
Store Common or
Group Abbreviated
Dialing numbers:
To dial your stored
Abbreviated Dialing
number:
1. (Optional) Lift handset.
2. + (for Common).
OR
2. + (for Group).
3. Dial Abbreviated Dialing bin number.
Ask your communications manager for
•
your bin numbers.
4. Dial phone number to store + .
The number can be up to 24 digits, using
•
0-9, # and ✻ . Press MIC to enter a pause.
5. Enter the name for stored number + .
See Entering Names below.
•
1. (Optional) Lift handset.
2. + + Bin (for common).
OR
2. + + Bin (for group).
You may also have function keys for
•
Abbreviated Dialing.
When entering names, use One-Touch Keys to enter letters. For example, press One-Touch
Key 1 once for A, twice for B, three times for C, and four times for D.
1 = A - D
2 = E - H
3 = I - L
Use the dial pad digits to enter 1-9, # and ✻.
•
CONF deletes entries.
•
CHECK saves the One-Touch entry after you select it. (You don’t have to press CHECK
•
after dial pad entries.)
Entering Names
4 = M - P
5 = Q - T
6 = U - Z
7 = Hyphen
8 = Space
9 = Symbols
10 = Punctuation
Quick Reference for Other Features
Do Not Disturb:
Name Storing:
Memo Dial:
Meet Me Conference:
Park and Page:
(Your communications
manager can tell you if you
can use this feature.)
Personal Greeting:
Repeat Redial:
Time/Date:
DND + 1 to block your outside calls OR 2 to block Paging,
Intercom calls, Call Forwards and transferred outside calls OR 3
to block all calls OR 4 to block Call Forwards OR 0 to cancel.
CALL1 + 800 + Name (See Abbr. Dialing) + HOLD.
While on a call, store a number for easy recalling: Memo Dial
function key + Number to store + Memo Dial key to save.
To dial number: Memo Dial key + Line key.
To set up a telephone meeting: While on a call, CONF + Page
party and announce zone + CONF twice when co-worker answers.
To join: CALL1 + 864 + Announced zone.
To have your phone greet your callers and Page you:
CALL1 + ✻ 47 + Record Personal Greeting + # + 7 + Record
Page + # + Dial Page zone (e.g., 801 + 1 for zone 1) + 2 (All) or
3 (CO) + CALL1 to hang up.
To cancel: CALL1 + ✻ 47 + 3.
To pick up: CALL1 + ✻ ✻ + Announced extension.
To have your phone greet callers and forward your calls:
CALL1 + ✻ 47 + Record Personal Greeting + # + 2 (Busy/No
Answer), 4 (Immediate) or 6 (No Answer) + Extension to receive
calls + 2 (All) or 3 (CO) + CALL1 to hang up.
To cancel: CALL1 + ✻ 47 + 3.
To automatically redial your outside call if it’s not answered:
Place outside call + Repeat Redial function key (or DIAL +
LND) + Hang up + Lift handset when call goes through.
To cancel: DIAL + LND or press Repeat Redial key.
CALL1 + 828 + time/date password (usually 0000) + 2 digits
for year + 2 digits for month + 2 digits for day + day of week
(0=Sunday, 6=Saturday) + 2 digits for hour (24 hour format) +
2 digits for minutes + CALL1 to hang up.
At your display
telephone, select a
co-worker or outside call
from a list of names
(rather than dialing the
phone number):
Directory Dialing
1. or (Directory Dialing).
2. Dial Directory Dialing type:
2 (C) = Common Abbreviated Dialing.
3 (D) = Group Abbreviated Dialing.
7 (P) = Your One-Touch Keys (1-10).
9 (X) = Co-worker’s extension numbers.
3. Dial letter/number range for the party you want to
call (e.g., dial 2 for A, B, C or 2).
4. Dial the digit for the letter/number selected above
(e.g., 1 for A, 2 for B).
5. Press volume ▲ or ▼ to scroll through the list.
6. or lift handset to place call.
Programming One-Touch Keys
To program: CALL1 + 855 + Key + Number + HOLD + Name
(see Entering Names under Abbreviated Dialing) + HOLD.
DSS:
Personal Speed Dial:
Service Codes:
Programming Function Keys
To program: CALL1 + 851 + Key + Code + Optional Data.
Call Forwarding:
Conference:
Directory Dialing:
Hold:
Hotline:
Line and Loop Keys:
Memo Dial:
Save Number Dialed:
Repeat Redial:
Voice Mail:
Park:
Page:
Enter Co-worker’s extension number + SPK to hang up.
Enter 9 + Outside number or
Enter 804 + Line group number (1-9, 01-99 or 001-128) +
Outside number or
Enter #9 + Line number (e.g., 05 or 005) + Outside number
+ SPK to hang up.
Enter Service Code + SPK to hang up. For example, you can
make a Save Number Clear key by entering 885.
Enter 1080 for Call Forwarding to extension or Voice Mail
(the same as dialing ✻2).
Enter 1081 for Selectable Display Messaging, Call Forwarding
Off Premise and Personal Greeting/Park and Page (the same as
dialing ✻ 4).
Enter 1016 if you want a Conference key.
Enter 1082.
For Exclusive Hold, enter 1044.
Enter 1058 + Partner’s extension.
Enter 0001 - 0192 for lines, 0000 to undefine.
Enter 1078 + 0 (Incoming), 1 (Outgoing) or 2 (Both) + 001-128
(Trunk Group) or 000 (for ARS).
Enter 1015.
Enter 1014.
Enter 1075.
Method A1: Enter 1059.
Method B1: Enter 1059 + Your extension number.
1
Check with your communications manager.
Enter 1033 + Orbit number (1-64).
Enter 1006 + Zone (1-64) for Internal.
Enter 1004 + Zone (1-8) for External.
Enter 1005 for Combined (External and Internal) All Call.
NEC America, Inc., Corporate Networks Group
4 Forest Parkway, Shelton, CT 06484
TEL: 203-926-5400 FAX: 203-929-0535
cng.nec.com
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