NEC MATWorX 32 User Guide

NDA-24215
STOCK # 151942
®
MATWorX™ 32
User’s Guide
ISSUE 1
December, 1997
NEC America, Inc.
NEC America, Inc. reserves the r ight to change the specifications, functions, or features, at any time, without notice.
NEC America, Inc. has prepared this document for the exclusive use of its employees and customers. The information contained herein is the property of NEC America, Inc . and shall not be reproduced without prior written approval from NEC America, Inc.
NEAX, MATWorX, DESIWorX, and D
term
are registered trademarks of NEC Corporation.
Copyright 1997
NEC America, Inc.
Printed in the USA
All other brand or product na mes are or may be trademarks or registered trademarks of, and are used to identify products or services of, the ir respective owners.
MS-DOS and Microsoft are registered trademarks of Microsoft Corporation. Microsoft Windows 95 and Windows NT are trademarks of Microsoft Corporation.
NDA-24215
December, 1997
NEAX2000 IVS
MATWorX 32 User’s Guide
Table of Contents
Page
Chapter 1 About This Guide.................................. 1
Purpose of This Guide................................ 1
How This Guide is Organized..................... 1
Chapter 2 MATWorX 32 Overview ......................... 5
What’s MATWorX 32?................................. 5
MATWorX 32 Tools ..................................... 6
Add-Ins................................................ 6
MACH Script Editor ............................. 6
PBX Configuration Wizard................... 6
MATWorX 32 Applications .......................... 7
PBX Access Module (PAM)................. 7
Scheduler ............................................ 7
DESIWorX........................................... 7
Introduction to Working in Windows 95....... 8
Navigating Through the MATWorX 32
Taskbar ....................................................... 8
PBX Menu .......................................... . 9
System Menu................................. ..... . 9
Station Menu ..................................... 10
Number Plan Menu............................ 10
Trunk Menu ....................................... 10
Features Menu .................................. 10
Add-Ins Menu.................................... 11
Applications Menu............................. 11
Help Menu......................................... 12
Working with MATWorX 32 Dialogs and
Buttons...................................................... 13
Printing a Report....................................... 17
Chapter 3 Installing MATWorX 32 ....................... 19
System Requirements .............................. 19
MATWorX 32 Installation Instructions ....... 20
MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page i
Table of Contents
(Continued)
Page
Chapter 4 Getting Started .................................... 27
Starting MATWorX 32 ............................... 27
Connecting to a NEAX2000 IVS PBX....... 29
Using the PBX Configuration Wizard. 29
Establishing the Connection.............. 30
Troubleshooting a Failed Connection 31
Disconnecting from the PBX.............. 35
Exiting MATWorX 32 ................................. 35
Chapter 5 PBX Access Module (PAM)................. 37
What’s the PAM?....................................... 37
PAM Communication Overview................. 38
PAM Online Help....................................... 39
Accessing PAM Online Help.............. 40
Chapter 6 Add-Ins................................. ....... ...... ... 41
What’s an Add-In?..................................... 41
Four Categories of Add-Ins....................... 42
Features............................................. 42
Enhanced Features........................... 42
Commands ........................................ 43
Wizards .............................................. 43
Installing an Add-In................................... 44
Starting an Add-In..................................... 45
Removing an Add-In................................. 45
Add-In Online Help.................................... 47
Chapter 7 MACH Script Editor....... ...... ....... ...... ... 49
What’s the MACH Script Editor?............... 49
Starting the MACH Script Editor............... 50
MACH Script Editor Online Help............... 50
Chapter 8 Scheduler.................................... ...... ... 51
What’s a Scheduler?................................. 51
Starting the Scheduler.............................. 52
Scheduler Online Help.............................. 52
Accessing Scheduler Online Help ..... 53
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MATWorX 32 User’s Guide
Table of Contents
(Continued)
Page
Chapter 9 DESIWorX................ ...... ...................... 55
What’s DESIWorX?................................... 55
Starting DESIWorX................................... 56
DESIWorX Online Help............................. 56
Accessing DESIWorX Online Help.... 56
Chapter 10 MATWorX 32 Online Help ................... 57
Online Help Features................................ 57
Accessing the Online Help System........... 57
Main Help Contents........................... 58
Dialog-level Help ............................... 58
What’s This? Help ............................. 58
Tool Tips............................................ 58
Printing Help Topics.................................. 59
Tip:..................................................... 59
Appendix A Extended Command Set..................... 61
Appendix B Error Codes......................................... 65
Series 100 Error Codes............................ 65
Series 200 Error Codes (currently not
implemented)............................................ 66
Series 300 Error Codes............................ 67
Series 400 Error Codes............................ 69
Appendix C Directory and File Structure............... 71
MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page iii
List of Figures
Figure Title Page
Figure 2-1 MATWorX 32 Taskbar ............................9
Figure 2-2 Print Preview Dialog .............................17
Figure 3-1 Run Dialog ............................................21
Figure 3-2 MATWorX Install Dialog .......................21
Figure 3-3 Welcome Dialog ...................................22
Figure 3-4 Software License Agreement ...............22
Figure 3-5 Readme Information Dialog ..................23
Figure 3-6 Choose Destination Location Dialog ....23
Figure 3-7 Select Program Folder Dialog ..............24
Figure 3-8 Start Copying Files Dialog ....................24
Figure 3-9 Setup Progress Windows .....................25
Figure 3-10 Setup Complete Dialog ........................25
Figure 4-1 Starting MATWorX 32 ..........................27
Figure 4-2 User Information Dialog ........................28
Figure 4-3 MATWorX 32 Taskbar ..........................28
Figure 4-4 PBX Configuration Wizard Dialog ........30
Figure 4-5 Connection to PBX Dialog ....................30
Figure 4-6 Disconnect from PBX Dialog ................35
Figure 4-7 MATWorX 32 Taskbar ..........................35
Figure 5-1 PAM Dialog ..........................................37
Figure 5-2 PAM Communication Flow ...................39
Figure 6-1 Feature Add-Ins ....................................42
Figure 6-2 Enhanced Feature Add-Ins ..................42
Figure 6-3 Command Add-Ins ...............................43
Figure 6-4 Wizard Add-Ins .....................................43
Figure 6-5 Add-Ins Manager Dialog .......................44
Figure 6-6 Add-Ins Components Dialog ................44
Figure 6-7 Add-In Installed Dialog .........................45
Figure 6-8 Add-Ins Manager Dialog .......................46
Figure 6-9 Add-In Removed Dialog .......................46
Figure 7-1 MACH Script Editor Dialog ...................49
Figure 8-1 Scheduler Dialog ..................................51
Figure 9-1 DESIWorX Dialog .................................55
Figure C-1 Directory and File Structure ..................71
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MATWorX 32 User’s Guide
List of Tables
Figure Title Page
Table 3-1 System Requirements ........................... 19
MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page v
About This Guide
Chapter 1 About This Guide
Purpose of This Guide
This user guide contains useful information that will help you successfully install and use the MATWorX 32 program. Included are highlights about many key features of the program including the MATWorX 32 Taskbar, PBX Access Module (PAM), Add-Ins, PBX Configuration Wizard, MACH Script Editor, Scheduler, DESIWorX, Extended Command Set, Error Codes, and the Online Help System.
This guide is designed to be a supplement to the MATWorX 32 online Help system. The Help system provides context-sensitive information and procedures that will help you perform ta sks using MATWo rX 32. Refer to Chapter 10 “MATWorX 32 Online Help” for more information about the Help system and how to access it.
How This Guide is Organized
The MATWorX 32 User’s Guide is divided into the following chapters:
MATWorX 32 Overview describes the MATWorX 32 program, its features, buttons, Taskbar selections, Add-Ins, and application tools.
Installing MATWorX 32 describes the necessary hardware (computer equipment) required to efficiently run the MATWorX 32 program as well as procedures for installing MATWorX 32 o n your computer’s hard disk.
Getting Started describes how to launch and exit MATWorX 32 and configure a PBX using the Wizard feature.
MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page 1
About This Guide
PBX Access Module (P AM) describes the process of how MATWorX 32 applications communicate with the PBX via the P AM. The PAM is a gateway for 32-bit Microsoft Windows applications to connect to the NEAX2000 IVS PBX.
Add-Ins describes the concept of Add-Ins, including what they are and how they work, as well as how to add and remove them. Add-Ins are the basic tools of MATWorX 32. Users can also create custom Add-Ins for specialized business solutions by purchasing a developer’s kit from NEC or an authorized NEC dealer.
MACH Script Editor describes the concept and operation of the MOC Accelerated Command Heap (MACH) windo w. This window is a separate and powerful tool that is integrated into the MATWorX 32 software. It is similar to working with the Maintenance Operation Console (MOC), but provides much more functionality by enabling you to create a list of NEAX2000 IVS commands (a script) which you can save and run at an y time.
Scheduler describes the features and operations of the Scheduler application. Using the Scheduler, you can build a series of MOC commands and sa ve them in a script. Then you can simply run the script instead of manually typing them each time you need them. You can also schedule the script to run at certain times during a day, week, or month. You can build complex scripts that can modify NEAX2000 IVS behavior at scheduled times.
DESIWorX describes the features and operations of the DESIWorX application. Using DESIWorX, you can create labels for the function keys of the Dterm stations on your NEAX2000 IVS. These labels are saved in a database. You can enter function key caption information for the label, and you can print the labels to be placed on the Dterm.
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About This Guide
MATWorX 32 Online Help describes the online Help system in detail as well as how to access it and print Help topics.
Appendix A lists the Extended Command Set that you can use in conjunction with the MACH Script Editor window. The Extended Command Set characters are modifiers you type in front of a NEAX2000 IVS command on the MACH Script Editor window. Using Extended Commands can greatly reduce the number of commands needed to perform certain tasks.
Appendix B lists the error codes and related descriptions for the entire MATWorX 32 program.
Appendix C describes the directory structure, f iles, and file locations of the MATWorX 32 suite of applications installed on your computer.
MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page 3
About This Guide
This page is for your notes.
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MATWorX 32 User’s Guide
MATWorX 32 Overview
Chapter 2 MATWorX 32 Overview
In this chapter you learn about the following:
What’s MATWorX 32?
MATWorX 32 Tools
MATWorX 32 Applications
Introduction to Working in Windows 95
Navigating through the MATWorX 32 Taskbar
Working with MATWorX 32 dialogs and buttons
Printing a report
What’s MATWorX 32?
MATWorX 32 is a 32-bit Windows-based software application that enables you to program and maintain an unlimited number of NEAX2000 IVS PBXs via your computer. MATWorX 32 utilizes a client/server architecture that allows multiple dialogs (Add-Ins) to communicate with a PBX. You can connect to and program up to four PBXs at the same time.
MATWorX 32 provides a graphical user interface (GUI) to a NEAX2000 IVS. This design lets you navigate quickly and intuitively throughout the program, thus saving you valuable time with your PBX maintenance tasks.
MATWorX 32 communicates with a PBX via the PBX Access Module (PAM). The PAM is an application of MATWorX 32 which acts as a gateway for connection and communication between the MATWorX 32 t ools and a specific PBX. This chain of communication is necessary for the successful operation of all the MATWorX 32 tools and related PBX applications. Refer to Chapter 5 “PBX Access Module (PAM)” for more information about the PAM.
MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page 5
MATWorX 32 Overview
MATWorX 32 Tools
There are three kinds of tools included in the MATWorX 32 program: Add-Ins, MACH Script Editor, and a PBX Configuration Wizard. These tools are accessible from the Taskbar.
Add-Ins
Add-Ins are the basic tools of MATWorX 32. Each one provides you with special ized capabilities to program PBX features and f unctions. MATWorX 32 comes with more than a dozen Add-Ins that can be accessed from the Taskbar. In addition, you can also create custom Add-Ins for specialized business solutions by purchasing a developer’s kit from NEC or an authorized NEC dealer. Refer to Chapter 6 “Add­Ins” for more information.
MACH Script Editor
This is a powerful time-saving tool that enables you to create a list of NEAX2000 IVS commands that perform tasks in the PBX. This list is referred to as a script, which can be saved and run at anytime.You ca n also use the MACH Script Editor to perform many other operatio ns. Refer to Chapter 7 “MACH Script Editor” for more information.
PBX Configuration Wizard
The PBX Configuration Wizard is a custo m tool in MATWorX 32 that enables yo u to establ ish the proper communication settings between your computer and the NEAX2000 IVS. The Wizard asks you simple questions and then uses the information to automatically configure the connection for the PC and the PBX. Refer to “Using the PBX Configuration Wizard” on page 29 for more information on accessing and using the PBX Configuration Wizard.
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MATWorX 32 User’s Guide
MATWorX 32 Applications
MATWorX 32 software includes three separate applications that can run independently from one another. However, when used in conjunction with MATWorX 32 or each other, these applications provide a robust suite of PBX maintenance applications.
PBX Access Module (PAM)
The PAM acts as a gateway between MATWorX 32 tools and connected NEAX2000 IVS PBXs. It provides connection and communication links for programming the PBX. Refer to Chapter 5 “PBX Access Module (PAM)” for more information.
Scheduler
The Scheduler is a versatile application that can be used stand-alone or in conjunction with the MACH Script Editor. You can build and schedule scripts (series of MOC commands) all within the Scheduler, or you can b uild scr ipts usi ng the MA CH Scr ipt Edito r and then schedule them to run using the Scheduler. Refer to Chapter 8 “Scheduler” for more information.
MATWorX 32 Overview
DESIWorX
DESIWorX is a unique application that enables you to create and print function key labels for your Dterm stations. The labels are saved in a database and can be modified and printed when necessary. Refer to Chapter 9 “DESIWorX” for more information.
MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page 7
MATWorX 32 Overview
g
Introduction to Working in Windows 95
If you are new to working in Windows 95 or would like a refresher on Windows terminology, functions, and navigational procedures, take a minute to access the Microsoft Windows Tuto rial Tour by following the steps below.
1. Launch Microsoft W i nd ows 95 on your computer .
2. Select
3. Select under the
4. Follow the instructions on your screen.
from the
Help Tour: Ten Minutes to Usin
Contents
Start
tab.
taskbar.
Windows
Navigating Through the MATWorX 32 Taskbar
The MATWorX 32 Taskbar (Figure 2-1) is the main window of the program. It contains buttons and pull­down menus listing the selections available in the program. Each button or me nu selection provides access to the tools and applications available in the program. To activate a selection, click on it.
The Taskbar offers dynamic functionality to the program by allowing you to change it based on the Add-Ins you want to use. For example, by default each Add-In appears as a menu item and a button on the Taskbar. If you remove an Add-In from the Taskbar (via the Add-In Manager), it will no longer display as a menu item or button. If you choose to add it back, it will re-appear on the Taskbar.
The Taskbar enables you to navigate through the program and perform various functions. It is also the launch point for MATWorX 32 tools and applicat ions. The default Taskbar items and correspon ding button s, where applicable, are described on the following pages.
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MATWorX 32 Overview
y
y
y
Note: Some menu items (Add-In Manager, Help
Contents F1, and About MATWorX 32) do not have a corresponding button. These items are accessible only fr om the pull-down menus.
Figure 2-1 MATWorX 32 Taskbar
PBX Menu
Connect Connection to PBX
- Select this menu item to access the dialog where you can select a
PBX from a list of available PBXs and connect to it.
You can also click the
Connect to PBX
button to select a PBX from a list of available PBXs and connect to it.
Disconnect Disconnect from PBX
- Select this menu item to access the dialog where you can
disconnect from the current PBX.
You can also click the
Disconnect from PBX
button to disconnect from the current PBX.
S
stem Menu
The
S
stem Menu
is a dynamic menu that contains system-related Add-Ins. For information about a particular System Add-In, access the online Help for that Add-In.
You can also click the
S
stem Tool Palette
button to display a floating palette of bu ttons that can launch system-related Add-Ins.
MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page 9
MATWorX 32 Overview
g
Station Menu
The
Station Menu
is a dynamic menu that contains station-related Add-Ins. For information about a particular Station Add-In, access the online Help for that Add-In.
You can also click the
Station Tool Palette
button to display a floating palette of buttons that can launch station-related Add-Ins.
Number Plan Menu
The
Number Plan Menu
is a dynamic menu that contains number plan-related Add-Ins. For information about a particular Number Plan Add-In, access the online Help for that Add-In.
You can also click the
Palette
button to display a floating palette of buttons
Numberin
Plan Tool
that can launch number plan-related Add-Ins.
Trunk Menu
The
Trunk Menu
is a dynamic menu that contains trunk-related Add-Ins. For information about a particular Trunk Add-In, access the online Help for that Add-In.
You can also click the
Trunk Tool Palette
button to display a floating palette of buttons that can launch trunk-related Add-Ins.
Features Menu
The
Features Menu
is a dynamic menu that contains feature-related Add-Ins. For information about a particular Feature Add-In, access the online Help for that Add-In.
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MATWorX 32 Overview
g
g
You can also click the
Features Tool Palette
button to display a floating palette of bu ttons that can launch feature-related Add-Ins.
Add-Ins Menu
Add-In Mana Add-Ins Mana
- Select this menu item to access the
er
dialog where you can add and
er
remove Add-Ins to/from the MATWorX 32 Taskbar. Refer to Chapter 6 “Add-Ins” for more information.
Active Add-Ins
- Select this menu item to display a sub-menu that lists all currently active Add-Ins. Also, you can choose to “show all”, “hide all”, and “unload all” active Add-Ins.
Applications Menu
MACH Script Editor
the
MACH Script Edi to r
- Select this menu item to access dialog where you can create
and save a list (script) of NEAX2000 IVS commands to perform tasks in the PBX. You can also use the MACH Script Editor to perform many other operations. Refer to Chapter 7 “MACH Script Editor” for more information.
You can also click the
button to access the
Scheduler
- Select this menu item to access the
MACH Script Editor
MATWorX 32 Scheduler
MACH Script Editor
dialog.
dialog where you can build and schedule scripts. You can also use the MACH Script Editor to build scripts and then schedule them to run using the Scheduler. Refer to Chapter 8 “Scheduler” for more information.
You can also click the
access the
MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page 11
MATWorX 32 Scheduler
Scheduler
button to
dialog.
MATWorX 32 Overview
g
g
g
g
y
DESIWorX DESIWorX
- Select this menu item to access the
dialog where you can create and print function key labels for your Dterm s tations. The labels are saved in a database and can be modified and printed when necessary. Refer to Chapter 9 “DESIWorX” for more information.
You can also click the
access the
Confi
access the
DESIWorX
uration Wizard
PBX Confi
DESIWorX
dialog.
- Select this menu item to
uration Wiza rd
button to
where you can establish the proper communication settings between your computer and the NEAX2000 IVS. The Wizard asks you simple questions and then uses the information to automatically configure the connection for the PC and the PBX. Refer to “Using the PBX Configuration Wizard” on page 29 for more information on accessing and using the PBX Configuration Wizard.
You can also click the
button to access the
PBX Confi
Confi
uration Wizard
uration Wizard
.
Help Menu
Help Contents F1
- Select this menu item to access the main contents page of the MATWorX 32 online Help system. The Help system provi des you with easy access to information about procedures, tools, Add­Ins, commands, values, and shortcuts.
Tip of the Da
- Select this menu item to display an informative tip about using MATWorX 32 and related tools and applications.
About MATWorX 32
access the
About
- Select this menu item to
box to view MATWorX 32 version
and system information.
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MATWorX 32 Overview
Command Manual
- Select this menu item to launch Adobe Acrobat Reader (included with MATWorX 32) and automatically open the NEAX2000 IVS Command Manual.
You can also click the
Acrobat Reader
button to launch Adobe Acrobat Reader and automatically display a menu where you can select and open the MATWorX 32 User’s Guide, NEAX2000 IVS Command Manual, Help on Using Acrobat Reader, and NEC’s Copyright Notice.
Working wi th MATWorX 32 Dialogs and Buttons
The dialogs within MATWorX 32 enable you to perform various functions in order to program a NEAX2000 IVS PBX. Many di alogs co nt ai n bu t tons , fields, boxes, and other options that are described within this guide.
You are able to move each MATWorX 32 dialog by placing your cursor on the title bar and holding down your left mouse butto n, drag gi ng the d i alo g to i ts new position, and releasing the mouse button. In addition, you are able to resize many of the MATWorX 32 dialogs and Help windows by placing your cursor on the outside border of the dialog, and once you see double arrows, holding down your left mouse button and dragging the border to its new size. Refer to “Introduction to Working in Windows 95” on page 8 for more information about basic Windows concepts.
The following buttons appear on various dialogs within MATWorX 32. You can view What’s This? Help for all active buttons in the program by clicking your right mouse button while positioned over the button in question. Listed below is a description and function of each button.
Clicking the Exit Dialog button closes the
dialog.
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MATWorX 32 Overview
Clicking the What’s This? button enables you
to click on a field or button in a dialog to display What’s This Help for the item.
Clicking the OK button saves changes
and closes the dialog.
Clicking the Lookup Data button
replaces the listed data with the most current data contained in the PBX.
Clicking the Cancel Data button stops
the lookup process. Data replaced during the lookup process will remain changed.
Clicking the Update Data button saves
the changes on the dialog to the PBX.
Clicking the Hide Dialog button hides
the Add-In dialog from view, but leaves it loaded in your PC’s memory so it can appear quickly if you launch it again. All data is retained until you close the dialog.
Clicking the Print Data button
launches the
Print Preview
dialog where you can preview a report before printing. You can then click the
Print Data
button to print the displayed data to
your default printer.
Clicking the Zoom button on the
Print Preview
dialog enables you to zoom in and out on a report.
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MATWorX 32 Overview
Clicking the Export button on the
Preview
dialog enables you to save and export the
Print
displayed report to a file.
Clicking the Email button on the
Print Preview
dialog enables you to email the report directly from MATWorX 32 if your email system supports MAPI.
Clicking the Delete Data button clears
the displayed data on the dialog. It does not clear the data from the PBX.
Clicking the Add button enables you to
add an Add-In to the MATWo rX 32 Task bar. Refer t o Chapter 6 “Add-Ins” for more information.
Clicking the Remove button enables
you to remove an Add-In from the MATWorX 32 Taskbar. Refer to Chapter 6 “Add-Ins” for more information.
Clicking the Clear Grid button completely
clears the displayed grid, but does not delete the information from the database.
Clicking the Delete Grid button clears
the grid and deletes the information from the database.
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MATWorX 32 Overview
Clicking the Reset PBX button resets the
PBX. A PBX reset is required before an update can take effect. Note, if you reset the PBX, all existing call connections will end. Also, if you are connected to the PBX through a direct connection, your connection will be lost, but will be automatically reconnected.
Clicking the Close button disregards
any changes not already sent to the PBX and closes the dialog.
Clicking the PBX Configuration
Wizard button launches the wizard.
Clicking the Setup button displays an
easy way to determine your modem’s Initialization and Termination strings.
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Printing a Report
The MACH Script Editor, Sched uler, and several Add­Ins enable you to print reports and listup data by clicking the dialog (Figure 2-2) automatically di splays so you can preview the report before printing.
Figure 2-2 Print Preview Dialog
Print Data
MATWorX 32 Overview
button. The
Print Preview
You can use the
Print the displayed report by clicking the
button.
Data
Zoom in and out on the report by clicking the
Zoom
Save and export the displayed report to a file.
Email the report directly from within
Print Preview
button.
dialog to:
Print
MATWorX 32 if your email system supports MAPI.
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MATWorX 32 Overview
This page is for your notes.
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MATWorX 32 User’s Guide
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