NEC Express5800-R120d-1M, Express5800-R110f-1E, Express5800-T110f-S, Express5800-R120e-1M, Express5800-R120d-2M Appendix

Appendix C : Logs/Events

The lists of log and event, alert messages that Universal RAID Utility logs to RAID Log and OS Log are described in this
section.

[Event Source, Alert Type]

OS event source name: raidsrv
Source Name on NEC ESMPRO Manager (Windows): raidsrv
Source Name on NEC ESMPRO Manager (Linux, VMware): RAIDSRV
Alert Type : URAIDUTL

[Log]

Mark Description

[Alert]

Mark Description

M and MA Universal RAID Utility sends this event to NEC ESMPRO Manager as alert.

[ A

ddress ] description in [Description]

The [ Address ] description is different from the category of event.

Category of Event Type Description

RAID Controller
Battery
Flash Backup Unit

Physical Device 2 [CTRL:%1(ID=%2) PD:%3(ID=%4) %5%6]

Logical Drive 3 [CTRL:%1(ID=%2) LD:%3(ID=%4)]

Enclosure 4 [CTRL:%1(ID=%2) ENC:%3]

Power Supply Unit in Enclosure 5 [CTRL:%1(ID=%2) ENC:%3 POW:%4]

Fan Unit in Enclosure 6 [CTRL:%1(ID=%2) ENC:%3 FAN:%4]

R Universal RAID Utility logs this event to RAID Log.

O Universal RAID Utility logs this event to OS log.

1 [CTRL:%1(ID=%2)]

%1 : Number of RAID Controller
%2 : ID of RAID Controller

%1 : Number of RAID Controller
%2 : ID of RAID Controller
%3 : Number of Physical Device
%4 : ID of Physical Device
%5 : Vendor and Model of Physical Device
%6 : Firmware Version of Physical Device

%1 : Number of RAID Controller
%2 : ID of RAID Controller
%3 : Number of Logical Drive
%4 : ID of Logical Drive

%1 : Number of RAID Controller
%2 : ID of RAID Controller
%3 : Number of Enclosure

%1 : Number of RAID Controller
%2 : ID of RAID Controller
%3 : Number of Enclosure
%4 : Number of Power Supply Unit

%1 : Number of RAID Controller
%2 : ID of RAID Controller
%3 : Number of Enclosure
%4 : Number of Fan Unit

1

[priority, facility]

The messages of Universal RAID Utility have the following priority and facility on Linux or VMware ESX.

kind priority facility

information info daemon

warning warning daemon

error err daemon

2

Event ID

(hex digit)

0201

(400000C9)

0202

(400000CA)

0203

(400000CB)

0204

(400000CC)

0205

(400000CD)

0206

(400000CE)

0207

(400000CF)

0208

(400000D0)

0209

(400000D1)

0210

(400000D2)

0211

(800000D3)

0212

(C00000D4)

0213

(400000D5)

0214

(400000D6)

0215

(400000D7)

0216

(400000D8)

0217

(C00000D9)

0218

(C00000DA)

Severity Description Log Alert Summary Deal Method

Information [Address Type 1 ] The buzzer of RAID Controller is enable. R

Information [Address Type 1 ] The buzzer of RAID Controller is disable. R

Information [Address Type 1 ] The Rebuild Priority of RAID Controller was

changed. (Value : %1)

Information [Address Type 1 ] The Consistency Check Priority of RAID

Controller was changed. (Value: %1)

Information [Address Type 1 ] The Initialize Priority of RAID Controller

was changed. (Value : %1)

Information [Address Type 1 ] Auto Patrol Read function is enable. R

Information [Address Type 1 ] Auto Patrol Read function is disable. R

Information [Address Type 1 ] A Patrol Read Priority of RAID Controller

was changed. (Value : %1)

Information [Address Type 1 ] Patrol Read was started. R

Information [Address Type 1 ] Patrol Read completed. R

Warning [Address Type 1 ] A Warning Error happened to RAID

Controller. Detail : %1

Fatal [Address Type 1 ] A Fatal Error happened to RAID Controller.

Detail : %1

Information [Address Type 1 ] Patrol Read was paused. R

Information [Address Type 1 ] Patrol Read was resumed. R

Information [Address Type 1 ] Patrol Read was queued. R

Information [Address Type 1 ] Patrol Read was stopped. R

Fatal [Address Type 1 ] Patrol Read failed. RO MA Patrol Read Failed Please disable the setting of Patrol Read and then

Fatal [Address Type 1 ] A Fatal Firmware Error happened to RAID

Controller. %1

R

R

R

R

RO M RAID Controller Warning Please check the RAID Controller. If some kind of

problem happens to the RAID Controller repeatedly,
please replace it.

RO MA RAID Controller Fatal Please replace the RAID Controller.

enable it to retry Patrol Read. If Patrol Read fails again,
the RAID System may have some problems. Please deal
with the problem of the RAID System and retry Patrol
Read.

RO MA RAID Controller Fatal

Firmware Error

Please replace the RAID Controller.

3

Event ID

(hex digit)

0219

(400000DB)

0220

(800000DC)

0221

(400000DD)

0301

(4000012D)

0302

(4000012E)

0303

(4000012F)

0304

(C0000130)

0305

(80000131)

0306

(40000132)

0307

(40000133)

0308

(C0000134)

0309

(40000135)

0311

(40000137)

0312

(40000138)

0313

(40000139)

0314

(4000013A)

0315

(4000013B)

Severity Description Log Alert Summary Deal Method

Information [Address Type 1 ] RAID Controller property was changed. RO

Warning [Address Type 1 ] SAS wide port lost link on SAS Expander. RO MA SAS Port link lost Check if the Mini-SAS cable between a RAID controller

and a drive bay is connected properly. If the same error
still occurs after that, replace the Mini-SAS cable. If the
same error persists after replacing the Mini-SAS cable,
replace the RAID controller or the expander board. If you
can not solve this issue by these measures, contact
your service representative and gather system
information by collect.exe tool (collectsa.sh when you
use Linux) and send him/her the information.

Information [Address Type 1 ] SAS wide port lost link on SAS Expander. RO M SAS Port link restored None

Information [Address Type 2 ] Physical Device is Online. RO M Physical Device Online None

Information [Address Type 2 ] Physical Device is Ready. RO M Physical Device Ready None

Information [Address Type 2 ] Physical Device is Hot Spare. RO M Physical Device Hot Spare None

Fatal [Address Type 2 ] Physical Device is Failed. RO MA Physical Device Failed Please replace the Physical Device.

Warning [Address Type 2 ] Detected S.M.A.R.T. Error. RO MA S.M.A.R.T. Error Please replace the Physical Device.

Information [Address Type 2 ] Rebuild was started. RO MA Rebuild Started None

Information [Address Type 2 ] Rebuild completed. RO MA Rebuild Completed None

Fatal [Address Type 2 ] Rebuild failed. RO MA Rebuild Failed Please replace the Physical Device.

Information [Address Type 2 ] Rebuild was stopped. RO MA Rebuild Stopped None

Information [Address Type 2 ] Physical Device was inserted. RO M Physical Device Inserted None

Information [Address Type 2 ] Physical Device was removed. RO M Physical Device Removed None

Information [Address Type 2 ] Global Hot Spare created. R

Information [Address Type 2 ] Dedicated Hot Spare created. R

Information [Address Type 2 ] Global Hot Spare removed. R

4

Event ID

(hex digit)

0316

(4000013C)

0317

(8000013D)

0318

(C000013E)

0319

(4000013F)

0320

(C0000140)

0321

(40000141)

0322

(40000142)

0323

(40000143)

0324

(80000144)

0325

(40000145)

0326

(40000146)

0327

(40000147)

0328

(C0000148)

0401

(40000191)

Severity Description Log Alert Summary Deal Method

Information [Address Type 2 ] Dedicated Hot Spare removed. R

Warning [Address Type 2 ] A Warning Error happened to Physical

Device. Detail : %1

Fatal [Address Type 2 ] A Fatal Error happened to Physical Device.

Detail : %1

Information [Address Type 2 ] Medium Error was detected in Physical

Device and corrected. %1

Fatal [Address Type 2 ] Medium Error was detected in Physical

Device but could not correct. %1
%1 : Logical Block Address

Information [Address Type 2 ] Rebuild was paused. R

Information [Address Type 2 ] Rebuild was resumed. R

Information [Address Type 2 ] Rebuild was queued. R

Warning [Address Type 2 ] Medium Error was detected in Physical

Device. %1
%1 : Logical Block Address

Information [Address Type 2 ] Physical Device Power Status is

Tra nsi tion ing .

Information [Address Type 2 ] Physical Device Power Status is On. RO

Information [Address Type 2 ] Physical Device Power Status is Power

Saving.

Fatal [Address Type 2 ] Physical Device Power Status Change

failed.

Information [Address Type 3 ] Logical Drive is Online. RO M Logical Drive Online None

RO M Physical Device Warning Please check the Physical Device. If some kind of

problem happens to the Physical Device repeatedly,
please replace it.

RO MA Physical Device Fatal Please replace the Physical Device.

RO MA Physical Device Medium

Error(Correctable)

RO MA Physical Device Medium

Error(Uncorrectable)

RO MA Physical Device Medium

Error Detected

RO

RO

RO MA Physical Device Power

Status Change Failed

Please replace the Physical Device if too many errors
are detected on a Physical Device.

* : Replace the Physical Device if an error is detected
equal to or more than 20 times a week on a Physical
Device.

Please replace the Physical Device if too many errors
are detected on a Physical Device.

* : Replace the Physical Device if an error is detected
equal to or more than 20 times a week on a Physical
Device.

Please replace the Physical Device if too many errors
are detected on a Physical Device.

* : Replace the Physical Device if an error is detected
equal to or more than 20 times a week on a Physical
Device.

Please replace the Physical Device.

5

Event ID

(hex digit)

0402

(80000192)

0403

(C0000193)

0404

(40000194)

0405

(40000195)

0406

(C0000196)

0407

(40000197)

0409

(40000199)

0410

(4000019A)

0411

(C000019B)

0412

(4000019C)

0413

(C000019D)

0415

(4000019F)

0416

(400001A0)

0417

(400001A1)

Severity Description Log Alert Summary Deal Method

Warning [Address Type 3 ] Logical Drive is Degraded. RO MA Logical Drive Degraded If there is Hot Spare, RAID System will rebuild

automatically. If there is not it, please replace the
Physical Device and rebuild it.

Fatal [Address Type 3 ] Logical Drive is Offline. RO MA Logical Drive Offline Please replace the Physical Device and remake the

Logical Drive. Next restore the backup data to the
Logical Drive.

Information [Address Type 3 ] Initialization was started. R

Information [Address Type 3 ] Initialization completed. R

Fatal [Address Type 3 ] Initialization failed. RO MA Initialization Failed Please retry Initialization. If Initialization failed

repeatedly, the RAID System may have some kind of
problem. Please deal with the problem of the RAID
System.

Information [Address Type 3 ] Initialization was stopped. R

Information [Address Type 3 ] Consistency Check was started. R

Information [Address Type 3 ] Consistency Check completed. R

Fatal [Address Type 3 ] Consistency Check failed. RO MA Consistency Check Failed Please retry Consistency Check. If Consistency Check

failed repeatedly, the RAID System may have some kind
of problem. Please deal with the problem of the RAID
System.

Information [Address Type 3 ] Consistency Check was stopped. R

Fatal [Address Type 3 ] Data Inconsistency was detected in

Logical Drive by Consistency Check and corrected.

Information [Address Type 3 ] Logical Drive was created. R

Information [Address Type 3 ] Logical Drive was deleted. R

Information [Address Type 3 ] The Cache Mode of Logical Drive was

changed. (Value : %1)
%1 : Changed value *1

RO MA Data Inconsistency Error

Corrected

RO M Cache Mode Changed None

6

Please execute Consistency Check again when the load
of the system is low. If the error does not occur on the
second time of Consistency Check, the Physical Device
does not have any problems. If the same error occurs,
please replace the Physical Device for the preventive
maintenance (please be sure to ask NEC customer
service before the replacement to identify which
Physical Device has a failure). After replacing the
Physical Device, restore the backup data to the Logical
Drive.

Event ID

(hex digit)

0418

(400001A2)

0419

(400001A3)

0420

(800001A4)

0421

(400001A5)

0422

(C00001A6)

0423

(400001A7)

0424

(800001A8)

0425

(C00001A9)

0426

(400001AA)

0427

(400001AB)

0428

(400001AC)

0429

(400001AD)

0430

(400001AE)

0431

(400001AF)

0432

(400001B0)

0433

(400001B1)

0434

(400001B2)

Severity Description Log Alert Summary Deal Method

Information [Address Type 3 ] Background Initialization was started. R

Information [Address Type 3 ] Background Initialization completed. R

Warning [Address Type 3 ] Background Initialization failed. RO MA Background Initialization

Failed

Information [Address Type 3 ] Background Initialization was stopped. R

Fatal [Address Type 3 ] An error was detected in Logical Drive but

could not correct.

Information [Address Type 3 ] An error was detected in Logical Drive and

corrected.

Warning [Address Type 3 ] A Warning Error happened to Logical

Drive. Detail : %1
%1 : Detail Information

Fatal [Address Type 3 ] A Fatal Error happened to Logical Drive.

Detail : %1
%1 : Detail information

Information [Address Type 3 ] Initialization was paused. R

Information [Address Type 3 ] Initialization was resumed. R

Information [Address Type 3 ] Initialization was queued. R

Information [Address Type 3 ] Consistency Check was paused. R

Information [Address Type 3 ] Consistency Check was resumed. R

Information [Address Type 3 ] Consistency Check was queued. R

Information [Address Type 3 ] Background Initialization was paused. R

Information [Address Type 3 ] Background Initialization was resumed. R

Information [Address Type 3 ] Background Initialization was queued. R

RO MA Logical Drive

Uncorrectable Error

RO MA Logical Drive Corrected

Error

RO M Logical Drive Warning The RAID Controller and/or the Physical Device may

RO MA Logical Drive Fatal The RAID Controller and/or the Physical Device may

The RAID System may have some kind of problem.
Please deal with the problem of the RAID System.

Please replace the Physical Device (You need to ask it
which Physical Device do you replace). After
replacement of Physical Device, remake the Logical
Drive and restore the backup data to it.

Please replace the Physical Device for the prevention of
failure(You need to ask it which Physical Device do you
replace). Next restore the backup data to the Logical
Drive after replacement of Physical Device.

have some kind of problem. You need to ask it which
component has broken.

have some kind of problem. You need to ask it which
component has broken.

7

Event ID

(hex digit)

0435

(400001B3)

0436

(400001B4)

0437

(400001B5)

0501

(400001F5)

0502

(800001F6)

0503

(400001F7)

0504

(400001F8)

0505

(800001F9)

0506

(800001FA)

0507

(800001FB)

0508

(800001FC)

0509

(400001FD)

0510

(800001FE)

0511

(400001FF)

0512

(80000200)

0513

(40000201)

0514

(40000202)

0515

(80000203)

0516

(80000204)

Severity Description Log Alert Summary Deal Method

Information [Address Type 3 ] Power Save Mode of Logical Drive was

changed.

Information [Address Type 3 ] SSD Cache Drive was created. RO M SSD Cache Drive Created None

Information [Address Type 3 ] SSD Cache Drive Capacity was changed. RO M SSD Cache Drive Capacity

Information [Address Type 1 ] Battery was detected. R

Warning [Address Type 1 ] Battery was disconnected. RO MA Battery Disconnect Please check the Battery. If some kind of problem

Information [Address Type 1 ] Battery was replaced. R

Information [Address Type 1 ] The temperature of Battery is normal. RO M Battery Temperature

Warning [Address Type 1 ] The temperature of Battery is high. RO M Battery Temperature High Please check the Battery. If some kind of problem

Warning [Address Type 1 ] The voltage of Battery is low. RO M Battery Voltage Low Please check the Battery. If some kind of problem

Warning [Address Type 1 ] A Fatal Error happened to Battery. RO MA Battery Fatal Please replace the Battery.

Warning [Address Type 1 ] The Battery state is unstable. RO

Information [Address Type 1 ] The voltage of Battery is normal. RO M Battery Voltage Normal None

Warning [Address Type 1 ] Battery Refresh required. RO M Battery Refresh Required Please start the Battery Refreshing.

Information [Address Type 1 ] Flash Backup Unit was detected. R

Warning [Address Type 1 ] Flash Backup Unit was disconnected. RO MA Flash Backup Unit

Information [Address Type 1 ] Flash Backup Unit was replaced. R

Information [Address Type 1 ] The temperature of Flash Backup Unit is

normal.

Warning [Address Type 1 ] The temperature of Flash Backup Unit is

high.

Warning [Address Type 1 ] The voltage of Flash Backup Unit is low. RO M Flash Backup Unit Voltage

RO

None

Changed

happen to the Battery repeatedly, please replace it.

None

Normal

happens to the Battery repeatedly, please replace it.

happens to the Battery repeatedly, please replace it.

Please check the Flash Backup Unit. If some kind of

Disconnect

RO M Flash Backup Unit

Temperature Normal

RO M Flash Backup Unit

Temperature High

Low

problem happens to the Flash Backup Unit repeatedly,
please replace it.

None

Please check the Flash Backup Unit. If some kind of
problem happens to the Flash Backup Unit repeatedly,
please replace it.

Please check the Flash Backup Unit. If some kind of
problem happens to the Flash Backup Unit repeatedly,
please replace it.

8

Event ID

(hex digit)

0517

(80000205)

0601

(80000259)

0602

(C000025A)

0603

(8000025B)

0604

(C000025C)

0605

(8000025D)

0606

(8000025E)

0607

(4000025F)

0701

(400002BD)

0702

(400002BE)

Severity Description Log Alert Summary Deal Method

Warning [Address Type 1 ] A Fatal Error happened to Flash Backup

Unit.

Warning [Address Type 4 ] A Warning Error happened to Enclosure. RO M Enclosure Warning Please check the Enclosure. If some kind of problem

Fatal [Address Type 4 ] A Fatal Error happened to Enclosure. RO MA Enclosure Fatal Please check the Enclosure. If some kind of problem

Warning [Address Type 4 ] The temperature of Enclosure is Warning

level.

Fatal [Address Type 4 ] The temperature of Enclosure is Fatal

level.

Warning [Address Type 5 ] An error happened to the Power Supply

Unit of Enclosure.

Warning [Address Type 6 ] An error happened to the Fan Unit of

Enclosure.

Information [Address Type 4 ] The temperature of Enclosure is Normal

level.

Information [Address Type 1 ] The Configuration was cleared. RO M Configuration Cleared None

Information raidsrv Configuration

[CTRL:%1(ID=%2)] Vendor Product Firmware Version
[LD:%3(ID=%4)] RAID:RAIDlevel PD:X,Y,Z (count of LD

STS:Status
[PD:%5(ID=%6] Vendor/Model Firmware Version STS:Status

PWR:Power Status

%1 : Number of RAID Controller
%2 : ID of RAID Controller
%3 : Number of Logical Drive
%4 : ID of Logical Drive
%5 : Number of Physical Device
%6 : ID of Physical Device
X, Y, Z : Number of Physical Device used in Logical Drive.
There is not the STS of PD when the device type is not HDD

or HDD(SSD).

RO MA Flash Backup Unit Fatal Please replace the Flash Backup Unit.

happens to the Enclosure repeatedly, please deal with
the problem of the Enclosure.

happens to the Enclosure repeatedly, please deal with
the problem of the Enclosure.

RO MA Enclosure Temperature

Warning

RO MA Enclosure Temperature

Fatal

RO MA Enclosure Power Supply

Unit Error

RO MA Enclosure Fan Unit Error Please check the Fan Unit of the Enclosure. If some

RO MA Enclosure Temperature

Normal

O

Please check the Fan Unit of the Enclosure. If some
kind of problem happens to the Fan Unit, please deal
with the problem.

Please check the Fan Unit of the Enclosure. If some
kind of problem happens to the Fan Unit, please deal
with the problem.

Please check the Power Supply Unit of the Enclosure. If
some kind of problem happens to the Power Supply
Unit, please deal with the problem.

kind of problem happens to the Fan Unit, please deal
with the problem.

None

9 10

Event ID

(hex digit)

0801

(C0000321)

Severity Description Log Alert Summary Deal Method

Fatal It became unable to manage the RAID System due to a fatal

error on the operating system.

*1 : This item may not include in log message by the type of RAID Controller

RO MA Operating System Fatal

Error

Please solve the fatal error on operating system. This
event is reported by insufficient free memory space,
insufficient free disk space or any other causes. Please
refer Universal RAID Utility User's Guide for detail.