NEC Express5800-R110d-1E Installation Guide

NEC ESMPRO Agent Ver.4.5
Installation Guide (Windows)
Chapter1 Introduction
Chapter2 NEC ESMPRO Agent
Chapter3 System Requirements
Chapter4 Before Installation
Chapter6 After Installation
Chapter7 Uninstallation
Chapter8 Notes
Appendix
AG45_E-IG-W-003-01-001
© NEC Corporation 2011

Contents

Contents..........................................................................................................................................................................2
Abbreviations of Operating Systems...............................................................................................................................3
Trademarks.....................................................................................................................................................................4
Warnings and Additions to This Document .....................................................................................................................5
1. Introduction ................................................................................................................................................................6
2. NEC ESMPRO Agent.................................................................................................................................................7
3. System Requirements................................................................................................................................................8
4. Before Starting Installation.........................................................................................................................................9
4.1 Installation method...............................................................................................................................................9
4.2 Settings before installation...................................................................................................................................9
4.2.1 Installing the Starter Pack..............................................................................................................................9
4.2.2 TCP/IP Setting ...............................................................................................................................................9
4.2.3 Installing the SNMP Service.........................................................................................................................10
4.2.4 Settings of the SNMP Service......................................................................................................................11
4.2.5 Installing the RAID System Management Utility...........................................................................................13
5. Installation................................................................................................................................................................14
6. After Installation........................................................................................................................................................17
6.1 Setting a Windows Firewall................................................................................................................................17
6.2 Setting of operation of NEC ESMPRO Agent ....................................................................................................18
7. Uninstallation............................................................................................................................................................19
8. Notes ........................................................................................................................................................................20
8.1 Event log............................................................................................................................................................20
8.2 Hard disk drive / RAID / File ..............................................................................................................................21
8.3 I/O device ..........................................................................................................................................................24
8.4 Hardware...........................................................................................................................................................25
8.5 SNMP................................................................................................................................................................26
8.6 System...............................................................................................................................................................26
8.7 System environment..........................................................................................................................................27
8.8 Coexistence with another product .....................................................................................................................28
8.9 Report................................................................................................................................................................29
8.10 OS dependence..............................................................................................................................................29
8.11 Others .............................................................................................................................................................32
Appendix.......................................................................................................................................................................35
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Abbreviations of Operating Systems

Windows Operating Systems are referred to as follows.
Notations in this document Official names of Windows
Windows Server 2008 R2 Windows Server 2008 R2 Standard
Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Datacenter Windows Server 2008 R2 Foundation
Windows Server 2008 Windows Server 2008 Standard
Windows Server 2008 Enterprise Windows Server 2008 Datacenter Windows Server 2008 Standard 32-bit Windows Server 2008 Enterprise 32-bit Windows Server 2008 Datacenter 32-bit
Windows Server 2003 R2 Windows Server 2003 R2 Standard x64 Edition
Windows Server 2003 R2 Enterprise x64 Edition Windows Server 2003 R2 Standard Edition Windows Server 2003 R2 Enterprise Edition
Windows Server 2003 Windows Server 2003 Standard x64 Edition
Windows Server 2003 Enterprise x64 Edition Windows Server 2003 Standard Edition Windows Server 2003 Enterprise Edition
Windows 7 Windows 7 Professional 64-bit Edition
Windows 7 Professional 32-bit Edition
Windows Vista Windows Vista Business 64-bit Edition
Windows Vista Business 32-bit Edition
Windows XP Windows XP Professional x64 Edition
Windows XP Professional
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Trademarks

NEC ESMPRO and EXPRESSCLUSTER are registered trademarks of NEC Corporation. Microsoft, Windows, Windows Vista, and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. MegaRAID is a registered trademark of LSI Corporation.
All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners.
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Warnings and Additions to This Document

1. Unauthorized reproduction of the contents of this document, in part or in its entirety, is prohibited.
2. The contents of this document may change without prior notice.
3. Do not make copies or alter the document content without permission from NEC Corporation.
4. Every effort has been made to ensure the completeness of this document. However, if you have any
concerns, or discover errors or omissions, please contact your retailer.
5. Regardless of these 4 items, NEC Corporation assumes no responsibility for effects resulting from
operations.
6. The sample values used in this document are not the actual values.
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1. Introduction

This document describes a server management utility NEC ESMPRO Agent. Before attempting to operate the server management utility NEC ESMPRO Afent, read this document so as to gain an adequate understanding of the contents. The contents in this document are intended for users who fully understand features and operations of operating systems related to this utility. If you want to know operations of the operating systems, or if there is any unclear point, see the online help of each operating system.
About symbols in this document
This document uses the following symbols:
Represents a caution or a thing that must be kept when using this utility or devices.
Represents a tip or useful information.
Represents a point that must be checked before using this utility or devices.
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2. NEC ESMPRO Agent

NEC ESMPRO lets a system administrator manage remote servers across a network. NEC ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by NEC ESM PRO, a system administrator can track long-term and short-term performance, monitor server usage, create gr aphs to record trends, and check server failure rates. The administrator can use the information collected to c reate more efficient data routing procedures and optimize server usage. NEC ESMPRO consists of NEC ESMPRO Manager that runs on a management computer and NEC ESMPRO Agent that runs on a monitored server. About NEC ESMPRO Manager, refer to the NEC ESMPRO Manager Installation guide.
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3. System Requirements

NEC ESMPRO Agent requires the following hardware and software:
- Hardware
- Machine NEC Express5800 series
- Memory Memory required for running the operating system plus 30MB or more
- Free hard disk drive space 50MB or more
- Software
- Operating system Windows Server 2008 R2 Windows Server 2008
Windows Server 2003 R2 Windows Server 2003 Windows 7 Windows Vista Windows XP
- OS component TCP/IP
SNMP(Simple network management protocol)
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4. Before Starting Installation

Be sure to read this page before installing NEC ESMPRO Agent.

4.1 Installation method

NEC ESMPRO Agent has the following installation method.
Installation simultaneously with OS Installation
NEC ESMPRO Agent is automatically installed when a Windows OS is installed by using EXPRESSBUILDER. To use installed NEC ESMPRO Agent, according to the following (4.2.4 Settings of the SNMP Service) steps.
Individual installation
You can execute NEC ESMPRO Agent setup program from EXPRESSBUILDER. To install NEC ESMPRO Agent (for Windows) separately, according to the following (4.2 Settings before installation) steps.

4.2 Settings before installation

You should be setting the some components before installing NEC ESMPRO Agent.
4.2.1

Installing the Starter Pack

On Windows systems, the NEC ESMPRO Agent needs the necras.sys driver. To install the necras.sys, install the Starter Pack from EXPRESSBUILDER. For details regarding the Starter Pack, refer to the Installation Guide on the product.
When you install NEC ESMPRO Agent without installing "necras.sys", The following messages are dis played and the installation of NEC ESMPRO Agent is discontinued. Install the Starter Pack to update the system.
4.2.2

TCP/IP Setting

Set a static IP address for the server. See the Help started from the Windows Start menu for how to set TCP/IP.
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4.2.3

Installing the SNMP Service

The installing of the SNMP Service is described below.
Notes installing the SNMP Service:
- During OS installation, if the SNMP service is added to the s apply it again. If not, the SNMP service may not operate properly, and this can cause the improper operation of NEC ESMPRO Agent.
ystem after applying the service package,
Windows Server 2008 / Windows Server 2008 R2
1 Double-click [Programs and Features] in [Control Panel].
2 Click [Turn Windows features on or off].
"Server Manager" window appears.
3 Click [Features].
4 Click [Add Features].
"Add Features Wizard" appears.
5 Check the [SNMP Services] check box.
6 Click [Next].
7 Click [OK].
Windows Server 2008 Server Core / Windows Server 2008 R2 Server Core
1 Execute the following commands by the command prompt.
"Start /w ocsetup SNMP-SC" SNMPService is installed.
2 Execute the following commands by the command prompt.
"netsh firewall add portopening protocol = UDP port = 161 name = snmp mode = ENABLE scope = ALL"The port used on SNMP appears.
Windows 7Windows Vista
1 Double-click [Programs and Features] in [Control Panel].
2 Click [Turn Windows features on or off].
3 Click the [SNMP feature] check box.
4 Click [OK].
Another versions of Windows OS
1 Double-click [Add/Remove Programs] in [Control Panel].
2 Click [Add/Remove Windows Components].
3 Click Select [Management and Monitoring Tools] in the Windows component wizard.
4 Click [Details...].
5 Click Check the check box of [Simple Network Management Protocol].
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6 Click [OK].
7 Click the [Next] button.
The file copy operation is started.
8 Insert the Windows OS installation media into the opticak disk drivce, and click [OK].
4.2.4
The settings of the SNMP Service is described below.
ettings of the SNMP Service
S
Starting property of SNMP service
Excluding Windows Server 2008 Server Core / Windows Server 2008 R2 Server Core
1 Double-click [Administrative Tools] in [Control Panel].
2 Double-click [Services].
3 Double-click [SNMP Service].
Windows Server 2008 Server Core / Windows Server 2008 R2 Server Core
The setting change of the SNMP service of the server that executes, the Server Core installation is done from the PC for management by way of the network.
1 Connected preparation is done on the server side.
Execute the following commands by the command prompt on the server side. "netsh firewall set service FILEANDPRINT enable SUBNET" "netsh firewall set service REMOTEADMIN enable SUBNET"
2 Install the SNMP service onto the management PC.
*After this item you operate it with the management PC.
About the method of installing the SNMP service, see "Installing the SNMP Service".
3 The session from the computer for management to the server is established.
Execute the following commands by the command prompt on PC for management side. "Net use * ¥¥ <ServerName> ¥c$ /u: <UserName> "
ServerName is a name of the server that executes the Server Core installation. UserName is a name of the Administrative account.
4 Click the"Control Panel", and double click "Administrative Tools" icon.
5 Right-click on the "Computer Management" from the tree on the left pane.
Click the "Connect to another PC…"
6 The computer name of the server that executes the Server Core installation is input to "Select Computer"
box, and click the "OK" button.
It is connected with "Computer Management" of the server that executes the Server Core installation.
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