NEC Express5800/E120f-M Maintance Manual

NEC Express Server

Express5800 Series

Express5800/ E120f-M
EXP701, EXP702

Maintenance Guide

Chapter 1 Maintenance
Chapter 2 Useful Features

Chapter 3 Appendix

10.108.01-104.01

September 2014

© NEC Corporation 2014

Documents for This Product

Express5800/E120f-M Maintenance Guide

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Documents for This Product

Documents for this product are provided as booklets ( ) and electronic manuals ( ) in the
EXPRESSBUILDER DVD ( ).

Safety Precautions and
Regulatory Notices

Describes points of caution to ensure the safe use of this server.

Read these cautions before using this server.

Getting Started

Describes how to use this server, from unpacking to operations.

See this guide at first and confirm the outline of this product.

User’s Guide

Chapter 1: General Description

Overviews, names, and features of server components

Chapter 2: Preparations Installation of additional options, connection of peripheral devices, and

suitable location for this server

Chapter 3: Setup System BIOS configurations and summary of EXPRESSBUILDER

Chapter 4: Appendix

Specifications and other information

Install ation Guide (Windows)

Chapter 1: Installing Windows Installation of Windows and drivers, and precautions for installa tion

Chapter 2: Installing Bundled

Software

Installat ion of bundled software, such as NEC ESMPRO and Universal

RAID Utility

Maintenance Guide

Chapter 1: Maintenance

Server maintenance and troubleshooting

Chapter 2: Useful Features The detail of system BIOS settings, RAID Configuration Utility, and

EXPRESSBUILDER

Chapter 3: Appendix

Error messages and Windows Event Logs

Other documents

Provides the detail of NEC ESMPRO, Universal RAID Utility, and the other features.

PDF

PDF

PDF

PDF

PDF

EXPRESSBUILDER

Contents

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Contents

Documents for This Product .................................................................................................................................. 2

Contents ................................................................................................................................................................ 3

Notations Used in This Document ......................................................................................................................... 6

Notations used in the text .............................................................................................................................. 6

Hard disk drive .............................................................................................................................................. 6

Removable media ......................................................................................................................................... 6

Abbreviations of Operating Systems (Windows) ........................................................................................... 7

Trademarks ........................................................................................................................................................... 8

License Notification ............................................................................................................................................... 9

Warnings and Additions to This Document .......................................................................................................... 11

Latest editions ............................................................................................................................................. 11

Chapter 1 Maintenance ..................................................................................................................................... 12

1.

Relocation ....................................................................................................................................................... 13

1.1

Relocation and Storage ....................................................................................................................... 13

2.

Daily Maintenance .......................................................................................................................................... 15

2.1

Checking and Applying Updates .......................................................................................................... 15

2.2

Checking Alerts .................................................................................................................................... 15

2.3

Checking STATUS LED ....................................................................................................................... 16

2.4

Backup ................................................................................................................................................. 16

2.5

Cleaning ............................................................................................................................................... 16

2.5.1 Cleaning the server ................................................................................................................. 17

2.5.2 Cleaning the tape drive ........................................................................................................... 17

2.5.3 Cleaning the keyboard and mouse .......................................................................................... 17

3.

User Support ................................................................................................................................................... 18

3.1

Maintenance Services .......................................................................................................................... 18

3.2

Before Asking for Repair ...................................................................................................................... 18

4.

Collecting Failure Information ......................................................................................................................... 19

4.1

Collecting Event Logs .......................................................................................................................... 19

4.1.1 Windows Server 2012 R2 / Windows Server 2012 .................................................................. 19

4.1.2 Windows Server 2008 R2 ........................................................................................................ 22

4.2

Collecting Configuration Information .................................................................................................... 23

4.2.1 Windows Server 2012 R2 / Windows Server 2012 .................................................................. 23

4.2.2 Windows Server 2008 R2 ........................................................................................................ 24

4.3

Collecting User-Mode Process Dump .................................................................................................. 24

4.4

Collecting Memory Dump ..................................................................................................................... 24

5.

Troubleshooting .......................................................................................................................................... 25

5.1

Upon Power On to the End of POST ............................................................................................... 25

5.2

Upon Starting EXPRESSBUILDER ................................................................................................. 27

5.3

Upon Installing OS ........................................................................................................................... 29

5.4

When OS is Started ......................................................................................................................... 33

5.5

When STOP Error Occurs ............................................................................................................... 35

5.6

When Operating a RAID System ..................................................................................................... 35

5.7

When Us ing Internal Devices and Other Hardware ......................................................................... 39

5.8

When OS is in Operation ................................................................................................................. 40

5.9

When Running EXPRESSBUILDER on Windows ........................................................................... 41

5.10

For Bundled Software ...................................................................................................................... 41

5.11

For Optical Disk Drives .................................................................................................................... 42

5.12

When Powering Off .......................................................................................................................... 42

Contents

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6.

Windows System Recovery ........................................................................................................................ 43

6.1

Recovery of Windows Server 2012 R2 / Windows Server 2012 ...................................................... 43

6.2

Recovery of Windows Server 2008 R2 ................................................................................................ 43

7.

Resetting and Clearing the Server .............................................................................................................. 44

7.1

Software Reset ................................................................................................................................ 44

7.2

BMC Reset ...................................................................................................................................... 44

7.3

Forced Shutdown ............................................................................................................................. 45

7.4

Clearing BIOS Settings (CMOS Memory) ........................................................................................ 46

8.

System Diagnostics..................................................................................................................................... 49

8.1

Test Items 49

8.2

Startup and Exit of System Diagnostics ........................................................................................... 50

9.

O f flin e Tools ................................................................................................................................................ 52

9.1

Starting Offline Tools ........................................................................................................................ 52

9.2

Features of Offline Tools .................................................................................................................. 53

9.3

Console-less feature ........................................................................................................................ 54

9.3.1 How to remotely control ..................................................................................................... 54

9.3.2 Preparation ........................................................................................................................ 54

Chapter 2 Useful Features ................................................................................................................................ 55

1.

System BIOS .............................................................................................................................................. 56

1.1

Starting SETUP ............................................................................................................................... 56

1.2

Parameter Descriptions ................................................................................................................... 56

1.2.1 Main ................................................................................................................................... 57

1.2.2 Advanced ........................................................................................................................... 59

1.2.3 Security .............................................................................................................................. 86

1.2.4 Server ................................................................................................................................ 88

1.2.5 Boot ................................................................................................................................... 94

1.2.6 Save & Exit ........................................................................................................................ 96

2.

BMC Configuration ......................................................................................................................................... 97

2.1

Starting BMC Configuration ................................................................................................................. 97

2.2

Server Configuration Utility Main Menu ................................................................................................ 98

2.3

EXPRESSSCOPE Engine 3 ................................................................................................................ 99

2.4

Setting BMC Configuration ................................................................................................................ 100

2.4.1 Network ................................................................................................................................. 101

2.4.2 User Management ................................................................................................................. 103

2.4.3 Mail Alert ............................................................................................................................... 105

2.4.4 SNMP Alert ............................................................................................................................ 107

2.4.5 System Operation ................................................................................................................. 108

2.4.6 Miscellaneous ....................................................................................................................... 109

2.5

Clear BMC SEL.................................................................................................................................. 110

2.6

Resetting BMC ................................................................................................................................... 110

2.7

Initializing BMC Configuration ............................................................................................................ 111

2.8

ECO ................................................................................................................................................... 112

2.9

Initializing ECO Setting ...................................................................................................................... 114

3.

Flash FDD ..................................................................................................................................................... 115

3.1

Notes on Using Flash FDD ................................................................................................................ 116

3.1.1 Compensation for recorded data ........................................................................................... 116

3.1.2 Handling Flash FDD .............................................................................................................. 116

3.1.3 Use in EXPRESSBUILDER ................................................................................................... 116

4.

Power Control Feature .................................................................................................................................. 117

4.1

Supported OS .................................................................................................................................... 117

4.2

Notes on Using Windows Server 2008 R2 / 2012 / 2012 R2 ............................................................. 117

5.

RAID System Configuration .......................................................................................................................... 118

5.1

Off-line Utility and Universal RAID Utility ........................................................................................... 118

Contents

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6.

Details of EXPRESSBUILDER ..................................................................................................................... 120

6.1

Starting EXPRESSBUILDER ............................................................................................................. 120

6.2

Menus of EXPRESSBUILDER ........................................................................................................... 121

6.3

Utilities in EXPRESSBUILDER .......................................................................................................... 124

6.4

Installing EXPRESSBUILDER ........................................................................................................... 124

6.5

CLI for EXPRESSBUILDER ............................................................................................................... 124

7.

EXPRESSSCOPE Engine 3 ......................................................................................................................... 125

8.

NEC ESMPRO .............................................................................................................................................. 126

8.1

NEC ESMPRO ServerAgentService (for Windows) ........................................................................... 126

8.2

NEC ESMPRO Manager .................................................................................................................... 126

8.3

NEC ESMPRO Agent Extension ........................................................................................................ 126

8.4

Server Configuration Utility ................................................................................................................ 126

8.5

NEC ExpressUpdate Agent ................................................................................................................ 126

9.

NEC Product Info Collection Utility ............................................................................................................... 127

9.1

Usage (Windows)............................................................................................................................... 127

10.

Universal RAID Utility ................................................................................................................................. 128

10.1

Creating Logical Drive of RAID 6 ..................................................................................................... 128

11.

Expres s Report Service / Ex press Report Servi ce (HTTPS) ............................................................................... 129

12.

Express Report Service (MG)..................................................................................................................... 130

Chapter 3 Appendix ........................................................................................................................................ 131

1.

POST Error Message ................................................................................................................................ 132

2.

List of Window s Event Log s ...................................................................................................................... 146

3.

Accessing Data for Electric Power, Temperature, and Processor Utilization ................................................. 157

3.1

Windows ............................................................................................................................................ 157

3.1.1 Power consumption ............................................................................................................... 157

3.1.2 Intake air temperature ........................................................................................................... 158

3.1.3 Processor utilization .............................................................................................................. 161

3.2

Linux .................................................................................................................................................. 162

3.2.1 Power consumption ............................................................................................................... 162

3.2.2 Intake air temperature ........................................................................................................... 163

3.2.3 Processor utilization .............................................................................................................. 163

4.

Glossary ........................................................................................................................................................ 164

Notations Used in This Document

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Notations Used in This Document

Notations used in the text

In addition to safety-related symbols urging caution, three other types of notations are used in this document.
These notations have the following meanings.

Important Indicates critical items that must be followed when handling the hardware

or operating

software. If the procedures described are not followed, hardware

failure, data loss, and

other serious malfunctions could occur.

Note Indicates items that must be confirmed when handling the server or operating software.

Tips Indicates information that is helpful to keep in mind when using this server.

Hard disk drive

Unless otherwise stated, hard disk drive described in this document refer to both of the following.

• Hard disk drive (HDD)

• Solid state drive (SSD)

Removable media

Unless otherwise stated, removable media described in this document refer to both of the following.

• USB flash drive

• Flash FDD

Notations Used in This Document

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Abbreviations of Operating Systems (Windows)

Windows Operating Systems are referred to as follows.

See Chapter 1 (1.2 Supported Windows OS) in Installation Guide (Windows) for detailed information.

Notations in this document

Official names of Windows

Windows Server 2012 R2

Windows Server 2012 R2 Standard
Windows Server 2012 R2 Datacenter

Windows Server 2012

Windows Server 2012 Standard
Windows Server 2012 Datacenter

Windows Server 2008 R2

Windows Server 2008 R2 Standard
Windows Server 2008 R2 Enterprise

Trademarks

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Trademarks

EXPRESSSCOPE and ExpressUpdate are registered trademark of NEC Corporation.
Microsoft, Windows, Windows Server, Windows Vista, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation
in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States.
AT is a registered trademark of International Business Machines Corporation of the United States and other countries. Adaptec, its
logo, and SCSI Select are registered trademarks or trademarks of Adaptec, Inc. of the United States. Avago, LSI, and the LSI &
Design logo are trademarks or registered trademarks of Avago Technologies in the United States and/or other countries. Adobe, the
Adobe logo, and Acrobat are trademarks of Adobe Systems Incorporated. DLT and DLTtape are trademarks of Quantum Corporation
of the United States. PCI Express is a trademark of Peripheral Component Interconnect Special Interest Group.

All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective
trademark owners.

License Notification

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9

License Notificat ion

Open source software of following license is included in the part of this product (system BIOS).

• EDK from Tianocore.org

• UEFI Network Stack 2

• Crypto package using WPA Supplicant

Open source software of following license is included in the part of this product (Off-line Tools).

• EDK from Tianocore.org

EDK FROM TIA NOCORE.ORG

BSD License from Intel
Copyright (c) 2012, Intel Corporation
All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met:

・ Redistributions of source code must retain the above copyright notice, this list of conditions and the following

disclaimer.

・ Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the

following disclaimer in the documentation and/or other materials provided with the distribution.

・ Neither the name of the Intel Corporation nor the names of its contributors may be used to endorse or

promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED
TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY
WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.

Copyright (c) 2004 - 2007, Intel Corporation
All rights reserved. This program and the accompanying materials are licensed and made available under the
terms and conditions of the BSD License which accompanies this distribution. The full text of the license may be
found at http://opensource.org/ lice ns es/b sd-license.php
THE PROGRAM IS DISTRIBUTED UNDER THE BSD LICENSE ON AN "AS IS" BASIS, WITHOUT
WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

UEFI NETWORK STACK 2

OpenSSL License

------­Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the

following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.

License Notification

Express5800/E120f-M Maintenance Guide

10

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must disp lay the following
acknowledgment:
"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit.
(http://www.openssl.org/

)"

4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products
derived from this software without prior written permission. For written permission, please contact

[e-mail]

.

5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their
names without prior written permission of the OpenSSL Project.

6. Redistributions of any form whatsoever must retain the following acknowledgment:
"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(http://www.openssl.org/)"

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL
PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT N OT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEOR Y OF LIAB ILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF
THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This product includes cryptographic software written by Eric Young ([e-mail]

).

This product includes software written by Tim Hudson ([e-mail]).

CRYPTO PACKAGE USING W P A SUPPLICANT

WPA Supplicant

------­Copyright (c) 2003-2012, Jouni Malinen <[e-mail]> and contributors

All Rights Reserved.
This program is licensed under the BSD license (the one with advertisement clause removed).

If you are submitting changes to the project, please see CONTRIBUTIONS file for more instructions.
License

------­This software may be distributed, used, and modified under the terms of

BSD license:
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the

following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.

3. Neither the name(s) of the above-listed copyr ight hold er(s) no r the na mes of its contr ibu tors may be used t o
endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENT IAL DAMAGES (INCLUDING, BUT NOTLIMITED
TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY
WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.

Warnings and Additions to This Document

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Warnings and Additions to This Document

1. Unauthorized reproduction of the contents of this document, in part or in its entirety, is prohibited.

2. This document is subject to change at any time without notice.

3. Do not make copies or alter the document content without permission from NEC Corporation.

4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative.

5. Regardless of article 4, NEC Corporation assumes no responsibility for effects resulting from your operations.

6. The sample values used in this document are not actual values.

Keep this document for future reference.

Latest editions

This document was created based on the information available at the time of its creation. The screen images,
messages and procedures are subject to change without notice. Substitute as appropriate when content has
been modified.
The most recent version of the guide, as well as other related documents, is also available for download from
the following website.

http://www.nec.com/

Express5800/E120f-M Maintenance Guide

12

NEC Express5800 Series
Express5800/E120f-M

Maintenance

This chapter explains ma inten ance of server, and what a ctio ns are to be taken in case of tr ouble w hen ope rati ng
this server.

1. Relocation

Describes how to relocate and store this server.

2. Daily Maintenance

Describes how to check the status of the server, and how to clean the server.

3. User Support

Describes various services on this product.

4. Collecting Failure Information

Describes how to collect the various logs or data. See this section in case of a failure.

5. Troubleshooting

Describes how to ident ify the cause s of problems and what actions are to be taken to address them. See this
section if you suspect a failure.

6. Windows System Recovery

Describes Windows recovery setup. See this section if the Windows is corrupt.

7. Resetting the Server and Clearing CMOS Data

Describes how to reset or clear the server. See this section if the server is not working or if you want to
restore BIOS settings to the factory settings.

8. System Diagnostics

Describes the system diagnostics of this server.

9. Offline Tools

Describes tools for preventive maintenance of the server.

1

1

1. Relocation

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Chapter 1 Maintenance

1.

Relocation

1.1

Relocation and Storage

Follow the steps below when you relocate or store this server.

WARNING

Be sure to observe the following precautions to use the server safety. Failure to
observe the precautions may cause death or serious injury. For details, refer to
Safety Precautions and Regulatory Notices.

• Do n o t disassembl e, repair, or alter th e server .

• Do not remove the lithium battery, NiMH, or Li-ion battery.

• Disconnect the power plug before installing or removing the server.

CAUTION

Be sure to observe the following precautions to use the server safely. Failure to
observe the precautions may cause burns, injury, and property damage. For
details, refer to Safety Precautions and Regulatory Notices.

• Make sure to complete installation.

• Do not get your fingers caught.

• Avoid installing under extreme temperature conditions.

Note

• If the server needs to be relocated/stored due to a change in the floor layout to
a great extent, contact your sales representative.

• If t he server has hard disk drives, move the server while being careful not t o
damage the drive.

• W hen storing the server, monitor the environmental conditions of the storage
area.

temperature: −10°C to 55°C, humidity: 20% to 80%

(No dew condensation is permitted)

Tips

Make backup copies of important data stored in the hard disk drive.

1. Relocation

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Chapter 1 Maintenance

1. Power off the server (POWER LED goes off)

2. Unplug the power cord of the server from the power outlet.

3. Disconnect all the cables from the server

4. Pack the server securely to protect from damage, shock, and vibration.

Important

If this server and internal optional devices are suddenly moved from a cold
place to a warm place, condensation will occur and cause malfunctions and
failures when these are used in such state. Wait for a sufficient period of time
before using the server and other components in the operating environment.

Note

• Check and adjust the system clock before operating after relocating or storing
the server.

• If the system clock tim e is significantly del ayed or advanced over time in spite
of adjustment, contact your sales representative.

2. Daily Maintenance

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Chapter 1 Maintenance

2.

Daily Maintenance

To use this server under top conditions at all times, periodically check and perform maintenance as follows. If
abnormalities are found, ask your sales representative, avoiding impossible operation.

2.1

Checking and Applying Updates

Express5800 Series posts update information for BIOS, FW (firmware), driver, and others of the server and
peripheral devices on our website. We recommend that the latest update always be applied for stable system
operation.

NEC corporate site: http://www.nec.com/
[Support & Downloads]

Tips

NEC recommends that you back up data for a rainy day before applying the latest

update.

2.2

Checking Alerts

Use NEC ESMPRO Manager (for Windows) to constantly verify that no abnormalities are discovered on the
monitored server and that no alerts have been issued.

Example image of NEC ESMPRO Manager

NEC ESMPRO Manager

AlertViewer

2. Daily Maintenance

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Chapter 1 Maintenance

2.3

Checking STATUS LED

After powering on the server or before shutting down the system and powering off the server, check STATUS
LED on the front of the server. For the functions and descriptions of the LED, see Chapter 1 (5. Names and
Functions of Parts) in "User’s Guide". If the indicator shows the server abnormality, contact your salses
representative.

2.4

Backup

We recommend that you periodically back up the data on HDD.
If RAID system has been setup on y our system, back up RAID configuration data. We also recommend that you

back up it after a rebuilt required due to HDD failure. For more information, see Chapter 2 (6.3 Utilities in
EXPRESSBUILDER).

2.5

Cleaning

Regularly clean the server to keep it in good condition.

WARNING

Be sure to observe the following precautions to use the server safety. Failure to
observe the precautions may cause death or serious injury. For details, refer to
Safety Precautions and Regulatory Notices.

• Do n o t disassembl e, repair, or alter th e server .

•

Di scon n ect th e power plug before cleaning the server.

2. Daily Maintenance

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Chapter 1 Maintenance

2.5.1

Cleaning the server

Wipe the external surfaces of t he ser v er with a dry soft cloth. Follow the pr oce dure b elow if stains remain on the
surfaces.

Important

• Do not u se volatile solvents such as thinner and benzene to clean the
server. Those solvents could damage or tarnish the material.

• The power outlet, cabl es, connectors on the rear panel of the server, and
the inside of the server must be kept dry.

1. Confirm that the power is OFF (POWER LED is OFF)

2. Unplug the power cord of the server from a power outlet.

3. Wipe off dust from the power cord plug with a dry cloth.

4. Soak a soft cloth in neutral detergent that is d ilut ed with cold or lukew arm water, and squeeze it f ir mly.

5. Rub off stains on the server with the cloth prepared in step 4.

6. Soak a soft cloth in water, squeeze it firmly, and wipe the server with it once again.

7. Wipe the server with a dry cloth.

2.5.2

Cleaning the tape drive

A dirty tape drive head causes unsuccessful file backup and damages the tape cartridge. Periodical l y cl e an t he
tape drive with the designated cleaning tape.

For the cleaning interval and method, the estimated usable period and lifetime of the tape cartridge, refer to the
instructions attached to the tape drive.

2.5.3

Cleaning the keyboard and mouse

Wipe the surface of the keyboard with a dry cloth after confirming that the whole system, including the server
and the peripherals, are shut d own and POWER LED is off.

An optical mouse does not w ork pr operly if the le ns ar ea is n ot cle an. Wipe the s ensor with a dry cloth to re move
any dirt or dust.

3. User Support

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Chapter 1 Maintenance

3.

User Support

Before getting after-sale s serv i ce, che ck the contents of the warranty and service.

3.1

Maintenance Services

Service representatives from NEC subsidiary companies or companies authorized by NEC provide
maintenance services. For the services, contact your sales representative.

3.2

Before Asking for Repair

If you think that a failure occurred, follow the steps below:

1. Check if the power cord and cables to other products are properly connected.

2. Refer to Chapter 1 (5. Troubleshooting). If you find a symptom similar to your problem, take the action as
instructed.

3. Confirm that the required software has been properly installed.

4. Scan for viruses using a commercial Antivirus Software.

If the problem persists after taking the measures above, contact your sales representative. Take notes on LED
indications and the display on the screen at the failure, which will be useful information for the repair.

For repair within the warranty period, be sure to apply with your warranty.

4. Collecting Failure Information

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Chapter 1 Maintenance

4.

Collecting Fai lu r e Information

If the server is broken, you can collect failure information by using t h e follow ing meth od.
The failure information to be described is to be collected only at the request of your sales representative.

Important

When the system restarts after a failure has occurred, a message may appear
indicating virtual memory shortage. Ignore this message and proceed with

starting the system. Restarting the system may result in an inability to
properly dump the data.

4.1

Collecting Event Logs

Collection for various event logs that occurred on the server follows the steps below.

Tips

If a STOP error, system error, or stall occurs, restart the system and then follow the

steps below.

4.1.1

Windows Server 2012 R2 / Windows Server 2012

1. Click [Settings] from Charms bar.
(Or, right-click the left bottom of scre en, a nd c li ck Event View er from the menu displayed. The s cr ee n
shown in Step 4 appears.)

[Settings]

[Event Viewer]

4. Collecting Failure Informatio n

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Chapter 1 Maintenance

2. Click Control Panel from Settings.

3. Click System and Security → View event logs on Co ntr ol Panel.

4. Collecting Failure Informatio n

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Chapter 1 Maintenance

4. Select the type of log in Windows Logs.

Application records events related to running applications.
Security records events relate d to security .
System records events that occur in Windows system components.

5. Click Save All Events As... from Action menu.

6. Type the file name of the archived log in File name.

7. Select the type of the log file you want to save in Save as type, and then click Save.

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4.1.2

Windows Server 2008 R2

1. Click Administrative Tool and then click Event Viewer from Control Panel.

2. Select the type of log in Windows Logs.

Application records events related to running applications.
Security records events relate d to security .
System records events that occur in Windows system components.

3. Click Save All Event As... from Action menu.

4. Type the file name of the archived log in File name.

5. Select the type of the log file you want to save in Save as type, and then click Save.

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4.2

Collecting Configuration Information

This section describes how to collect hardware information or configuration.

Tips

If a STOP error, system error, or stall occurs, restart the system and then follow the

procedure below.

4.2.1

Windows Server 2012 R2 / Windows Server 2012

1. Click Search on the charm bar.
You can directly choose Run on the menu that appears when you right click on the lower left corner
of the screen.

[Search]

[Run]

2. Type msinfo32.exe, and then press <Enter> key.

[Search]

[Run]

3. System Information starts.

4. Click Export from File menu.

5. Type a file name to save in File Name, and then Click Save.

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4.2.2

Windows Server 2008 R2

1. Click Run from Start menu.

2. Type msinfo32.exe in Open, and then click OK.

3. System Information starts.

4. Click Export from Files menu.

5. Type a file name to save in File Name, and then Click Save.

4.3

Collecting User-Mode Process Dump

Collects diagnostic information related to application errors.
For details, see Chapter 1 (6.2 How to Create a User-Mode Process Dump File) in "Installation Guide
(Windows)".

4.4

Collecting Memory Dump

If an error occurs, the du mp f il e sho uld be saved to acquire n ece ssary information. You can spe cify any location
for saving the diagnostic information. For details, see Chapter 1 (6.1 Specifying Memory Dum p Settings (Debug
Information)) in "Installation Guide (Windows)".

Consult with your sales representative before dumping the memory. Dumping the memory while the server is in
operating normally may affect the system operation.

Important

A message indicating insufficient virtual memory may appear when

restarting the system due to an error. Igno

re this message and proceed.

Restarting the system may result in an inability to properly dump the data.

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5.

Troubleshooting

If this system does not operate as intended, check it according to the contents of the following checklist before
sending it for repair. If an item in the checklist corresponds with a problem you are experiencing, follow the
subsequent check and processing instructions.

If the system still does not o per ate nor mally, w rite down the m essage s displ ayed on t he scre en and then con tact
the maintenance service company.

5.1

Upon Power On to the End of POST

[?] Fail to power on the server

 Is the server properly supplied with power?

→ Check if the power cord connects to the power outlet (or UPS) that meets the power specifications for

the server.

→ Use the power cord that comes with the server. Additionally, check the power cord for broken shield or

bent plugs.

→ Make sure the power breaker for the connected power outlet is on.
→ If the power cord is plugge d to a U PS, mak e s ur e th e UP S is powered and it outputs power. Refer to the

manual that comes with the UPS for details.
Power supply to the server may be linked with UPS using the BIOS Setup utility.

 Did you press the power switch?

→ Press the power switch on the front of the server to turn on the power (the POWER LED ON).
→ When power cord is connected, the initialization of management controller starts. During initialization,

the Power switch is disabled even if it is pressed to power on the server. Wait for at least 40 seconds,
and press the POWER switch.

[?] The screen is not displayed.

 Wait until the NEC lo go appears.

[?] The screen display is replaced by no indication (black screen) during a POST several times.

 When the option ROM development of more than one on-board LAN is made effective, a screen is

sometimes switched over to a black screen several times. It's no problem for operation.

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[?] POST does not complete

 Is memory installed correctly?

→ Check if memory is installed correctly.

 Is the memory size large?

→ The memory check may take longer than usual if the installed memory size is large. Wait for a while.

 Did you perform any keyboard or mouse operation immediately after you started the server?

→ If you perform any keyboard or mouse operation immediately after start-up, POST may accidentally

detect a keyboard controller error and stops processing. In such a case, reboot the server. Do not
perform any keyboard or mou s e operation until the BIO S start-up message appear s aft er y o u rebo ot th e
server.

 Are memory and PCI devices supported for use with this server?

→ Operation of the server with unauthorized devices is not guaranteed.

 Check if "Shutdown System" is enabled on ECO menu.

→ Confirm the ECO settings from remote machine. If remote environment is unavailable, remove the

option devices from the server to reduce power consumption of overall system, then reboot the server.

→ Check if the value specified for “Power Threshold (Pa)” is appropriate for normal startup.To operate the

server with “Shutdown System” being enabled, the value of “Power Threshold (Pa)” must be fully
considered.

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5.2

Upon Starting EXPRESSBUILDER

[?] Unable to start EXPRESSBUILDER

 Did you insert EXPRESSBUILDER DVD and reboot the server?

→ Make sure that EXPRESSBUILDER is surely inserted in opt i cal disk driv e, and reb oot the s er v er.

 Are BIOS settings correct?

→ Configure the boot order In BIOS SETUP so that the optical disk drive will be the first to start up.

 Is an error message displayed at startup?

→ Take an appropriate action according to the on-screen message.

Error [Message ID:Z3001]:
Unable to start EXPRESSBUILDER. Virtual Drive (VD) is incorrect.

Action: Go the web site below to find recovery file.

http://www.nec.co.jp/

Error [Message ID:Z3002]:
Failed to detect a DVD drive or a flash drive.

Action: Check if hardware is properly connected.

Error [Message ID:Z3003]:
Failed to read a file.

Action: Check if DVD is damaged or not.

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 Is a message such as the following displayed?

→ Take an appropriate action according to the on-screen message.

Message Solution

EXPRESSBUILDER does not support this computer.
Insert EXPRESSBUILDER disc for the computer and click OK to
restart the computer.

Run the correct version of
EXPRESSBUILDER.

If the same error persists, contact your
sales representative.

Failed to get the hardware parameters on the motherboard.
Check if EXPRESSBUILDER is for this computer or if the
motherboard has failed.

Contact your sales representative.

Failed to find a file.

EXPRESSBUILDER disc has stains or
cracks or the optical disk drive is faulty.

Contact your sales representative.

Failed to open a file.

Failed to get the parameters of a file.

Failed to write a file.

Failed to copy a file.

An undefined error occurred.

Contact your sales representative.

[?] The following message appears after the Update commandof EXPRESSBUILDER is run.

You need to format the disk in drive I: before you can use it.
Do you want to format it?

* "I:" is subject to change depending on your hardware environment.

→ Click Cancel to close the window. If you accidentally format it, you can recover by performing the

Update command again.

[?] Unable to start EXPRESSBUILDER from Internal Flash M emory

 Did you press <F3> key to start EXPRESSBUILDER from Internal Flash Memory while POST was being

executed?
→ When the following message, "Press <F2> Setup, <F3> Internal Flash Memory, <F4> ROM Utility,

<F12> Network", appears on screen after starting up, press <F3> to start EXPRESSBUILDER from
Internal Flash Memory.

[?] While running EXPRESSBUILDER, the server reboots after a certain time has elapsed:

 Is Boot Monitoring enabled?

→ Boot Monitoring option of BIOS SETUP must be disabled while running EXPRESSBUILDER.

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5.3

Upon Installing OS

[?] Unable to create a partition when installing Windows Server 2012 R2 or Windows Server 2012:

 Is the message as shown below displayed?

→ Failed to create a partition.

Remove the partition once, then create it again. If data disk is connected, pay strict attention to
the partition you are going to remove.

 Is the message as shown below displayed?

→ This message is displayed when installing an OS in an environment where the partition is not

created correctly.
Terminate installation o nce, an d star t insta llation again. A t thi s time, r emove t he p artition cre ated
in previous installation, and create it again. If data disk is co nnec ted, pay strict att e ntio n to the
partition you are going to remove.

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[?] Unable to install OS

 Is the Hard Disk Drive properly installed?

→ Make sure that the Hard Disk Drive is installed securely and that cables are properly connected.

 If the hard disk drive of installa t ion dest ina tion support ed?

→ The supported disk format depends on boot mode as shown below.

Boot mode

Disk format

UEFI Mode

GPT (GUID Partition Table)

Legacy Mode MBR (Master Boot Record)

For example, in UEFI environment, if the hard disk drive of MBR format is specified for
installation destination, the message as shown below is displayed.

To change disk format, first erase the disk contents of installation destination, and create the
partition again. Before creating a new partition, be sure to backup the necessary data.

 Did you configure the RAID Controller?

→ For the RAID System, use EXPRESSBUILDER or a RAID Configuration Utility (Off-line Utility) to

properly configure the RAID Controller before installing OS.

 Did you create a Logical Drive?

→ For the RAID System, create a Logical Drive using EXPRESSBUILDER or a RAID Configration Utility

(Off-line Utility) to install OS.

[?] Unable to install Windows

 Have you checked precautions for installation?

→ For installing OS, refer to "Installation Guide (Windows)".

[?] A product key was not requested

 For Windows Server 2008 R2

→ If you ins tall using the backup DVD-ROM, entering the product key is not required.

If installing using an OS media other than the backup DVD-ROM, a screen for entering the product key
is displayed twice, during OS installation, and, before the MICROSOFT SOFTWARE LICENSE TERMS
dialog box, which displays after OS installation. Follow the on-screen instructions to enter the product
key.

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[?] The following devices are indicated as faulty devices in a Windo ws Serv er 2012 R2 / Windo ws Server 2012

Server Core installation environment:

• SM Bus Controller

• PCI Simple Communications Control ler

• Base System Device

• System Interrupt Controller

• Performance Counters
→ There is no operational problem.

[?] Unable to access the partit io n which was prev iou sly created after reinstalling while several disks are

connected:

→ For details, refer to the Microsoft website below:

http://support.microsoft.com/kb/2497048/ja (Jap ane se only )

[?] When Windows Serv er 2008 R2 is inst alle d whil e sev eral d isks are co nnect ed , the system partition and

the boot partition (100 MB) are sometimes created in another disk

→ For details, refer to the Microsoft website below:

http://support.microsoft.com/kb/2530901/ja (Jap ane se only )

[?] When Starter Pack is installed on Windows Server 2008 R2, the following message is sometimes

displayed for a moment upon shutdown

→ No problems for system operation.

For details, refer to the Microsoft website below:

http://support.microsoft.com/kb/975777/en-us

[?] The system was installed as Workgroup although it is set to join the domain

 Is the LAN cable properly connected?

→ If the LAN cable is not connect ed, the syste m is inst alled in w orkgro up setti ng, not in domai n join s etting.

After the OS is started, join the domain.

[?] The following features are installed when installing IIS in Windows Server 2008 R2/Windows Server 2008

using EXPRESSBUILDER

 Windows Process Activation Service

− Process Model

− Configuration APIs

 Remote Server Administration Tool

− Role Administration Tools

− Web Server (IIS) Tools

→ The features listed above are activated because they are required for the installation of IIS basic

features.

1 program still needs to close:

(Waiting for) Task Host Window

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[?] The Telnet Service is not installed

→ Adjust the computer name to 14 characters or less, and then install the Telnet Service according to the

following procedure:

How to install the Telnet Service

(1) Click Run on Start menu.
(2) Enter tlntsvr/service in the Open box, and then click [OK].
(3) Click Start menu, point to Control Panel, click Administrative Tools, and then click Services to

confirm whether the Telnet Service is registered.

* When the insta l l ati on of Tel n et Se r vi c e is fini s he d , th e re is no p r o blem if th e c om put e r name i s se t to 15

characters or more.

[?] Fails to execute "Create a parameter file for Windows OS"

→ "Create a parameter file for Windows OS" must be run using Microsoft® HTML Application host. If it

does not start, associate the file type with Microsoft® HTML Application host via the following process.
(1) Select Run in Windows Start menu.
(2) Enter %windir%\system32\mshta.exe/register.

[?] Before restart, an error message sometimes displayed after the graphics accelerator is installed:

 Is in Server Core environment of Windows Server 2012 R2?

→ An application error is recorded in event log, however, this event does not affect system operation after

restart.

[?] Unable to start from OS Installation Media of Windows Server 2008 R2 or Windows Server 2008:

 Is x2APIC feature of the processor disabled?

→ Disable x2APIC feature of the processor.

Advanced → Processor Configuration → X2APIC → Disabled

[?] The screen turns solid black or processing stops with 0x0000005C error while installi ng Windows Server

2008 R2 or Windows Server 2008:

 Is x2APIC feature of the processor disabled?

→ Disable x2APIC feature of the processor.

[Advanced] → [Processor Configuration] → [X2APIC] → [Disabled]

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5.4

When OS is Started

[?] Unable to start OS

 Has the BIOS configuration of the RAID Controller changed?

→ Configure the BIOS with a RAID Configuration Utility (Off-line Utility).

 Is the RAID Controller recognized by POST?

→ Turn on the power after the RAID Controller is recogniz ed a s being con nec ted su cce ssf ull y .
→ If the RAID Controller is not recognized as being connected successfully, the RAID Controller may be

faulty. Contact the maintenance service company with which you signed up or the dealer where you

purchased the product.

 Is RAID Controller installed firmly straight into the PCI slot?

→ Install the RAID Controller properly.

 Is the RAID Controller mounted on the PCI slot for which the mounting is restricted?

→ Check the mounting restrictions of the server and then mount the RAID Controller on the correct slot.

If the RAID Controller is not recognized as connected although the above action has been taken, the

RAID Controller may be faulty. Contact the maintenance service company with which you signed up or

the dealer where you purchased the product.

 Are Hard Disk Drives properly installed?

→ Install Hard Disk Drives properly.

 Is SAS cable connected to Hard Disk Drive correctly?

→ Connect the SAS cable properly.

If the SAS cable is not recognized as connected although the above action has been taken, the Hard

Disk Drive may be faulty. Contact your service repres ent a tiv e .

 Is the EXPRESSBUILDER DVD inserted?

→ Eject the EXPRESSBUILDER DVD and reboot.

 Is a cartridge inserted into N8151-86 built-in RDX (USB)?

→ Either remove the cartridge or change the boot order in BIOS Setup.

 Is Disk Array unit connected to the PCI card?

→ Change the boot device configuration from HDD Drive BBS Priorities of the BIOS Setup Boot menu.

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[?] The following message appears when logging in the system on Windows Server 2008 R2:

 Have you finished license authentication for Windows product?

→ The above message will appear if you use Windows Server 2008 R2 with the unauthenticated license.

Select [Get genuine now] and proceed license authentication.

The above message is an example of request for license authentication. The message displayed on

screen may differ from this depending on the license.

[?] An event ID:7000 or 7009 is logged when starting Windows Server 2012 R2 at the first time after

installation:

→ When EXPRESSBUILDER is used for installation, an event ID:7000 or 7009 may be logged when

starting Windows Server 2012 R2 at the first time after installation.

In this case, restart the OS once.

If the relevant service(s) is started after restart, it is no problem in system operation.

System Event Log
ID: 7000
Source: Service Control Manager
Level: Error
Description : The Alert Manager Main Service service failed to start due to the following error:

The service did not respond to the start or control request in a timely fashion.

ID: 7009
Source: Service Control Manager
Level: Error
Description: A timeout was reached (30000 milliseconds) while waiting for the Alert Manager Main

Service service to connect.

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5.5

When STOP Error Occurs

[?] Cannot turn the power OFF at the blue screen (STOP error screen)

→ If you want to turn off the power at the blue screen, execute forced shutdown (conti nue to pr es s the

power switch f or 4 seconds). If you press the switch briefly instead of holding it, the server will not power

off.

5.6

When Operating a RAID System

[?] Unable to rebuild Hard Disk Drive

 Is the capacity of the Hard Disk Drive to be rebuilt enough?

→ Use a Hard Disk Drive with the same capacity as that of the faulty Hard Disk Drive.

 Is the Logical Drive RAID0?

→ RAID0 cannot be rebuilt beca u se i t ha s n o red undancy. Replace the f ail ed Hard Disk Drive, recreate the

configuration information, initialize it, and recover the drive using backup data.

[?] Fails to automatically rebuild the Hard Disk Drive

 Did you secure sufficient time for replacing the Hard Disk Drive (hot swap)?

→ To make auto-rebuild work, secure at least 90 seconds from when a Hard Disk Drive is removed to

when the drive is installed.

[?] The Hard Disk Drive failed

→ Contact the maintenance serv i ce co mpa ny with which you signed up or the dealer where y o u purchased

the product.

[?] Unable to perform Consistency Check

 Is the Logical Drive Critical or Degraded?

→ Replace the failed Hard Disk Drive with new one, and then perform Rebuild.

 Is the Logical Drive RAID0?

→ RAID0 has no data redundancy, and therefore, Consistency Check is disabled in the RAID0

configuration.

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[?] Cannot set Write-Back for Cache Mode

→ The current cache mode of RAID Controller is displayed on Virtual Disks → Properties → Policies →

Write of Off-line Utility.

If an extra battery is faulty, is not connected, or insufficiently charged, the Cache Mode is changed to

WThru (Write Through) even if you specify WBack (Write Back).

See Chapter 2 (5. RAID System Configuration) for details of cache mode.

Indication of

Reason for Diff in Write

Action

BBU not installed Displayed when battery is disconnected.

(1) Check if battery control cable (cable used to connect RAID Controller with

battery) is properly connected.
→ Connect cable properly.

(2) Is it displayed immediately after the battery was connected?

→ The battery may not be detected if it is insufficiently charged. If the

battery is not detected even after 24 hours have elapsed, restart the
server.

BBU is failed Displayed when battery is failed.

Contact your sales representative.

BBU is discharged Displayed when battery voltage is low.

Check the cache mode (current value) about 12 hours later.

BBU in re-learn cycle Displayed when battery is being refreshed.

Check cache mode (current value) about 12 hours later.

Reconstruction Displayed when battery is being reconstructed.

Check cache mode (current value) after reconstruction completes.

If the battery is not detected in spite of actions taken, the battery may be faulty.
Consult with your sales representative.

[?] Additional battery is not recognized or the following message is displayed in POST

The battery hardware is missing or malfunctioning,
or the battery is unplugged, or the battery could be
fully discharged. If you continue to boot the system,
the battery-backed cache will not function.

If battery is connected and has been allowed to charge
for 30 minutes and this message continues to appear,
then contact technical support for assistance.
Press ‘D’ to disable this warning (if your controller

does not have a battery.

 Are the cable between the battery pack and battery board and the control cable between the battery board

and battery connector connected correctly?
→ Connect the cables correctly.

 Is this message displayed just after the battery is connected?

→ If the battery charging status is low, the battery may not be recognized. If the battery is not recognized

although 24 hours has passed, restart the system once.

If the battery is not recognized although the above action has been taken, the additional battery may be

faulty. Contact the maintenance service company with which you signed up or the dealer where you

purchased the product.

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[?] Event ID505:

If the N8103-153/154 or N8103-162 extra battery is mounted, the following message may be registered in the
RAID log of Universal RAID Utility and OS logs (Windows event log, Linux syslog)

Event source : raidsrv
Event ID : 505
Type : Warning
Description : <RU0505> [CTRL: Number of RAID Controller] Temperature of battery is high.

 If the above event is registered, check the Cache Mode (current value) of the RAID Controller with Universal

RAID Utility.

→ If the Cache Mode (current value) is Write Back, use the battery as is because there is no problem.
→ If the Cache Mode (current value) is Write Through, the battery refresh operation causes the battery

temperature to rise temporarily. This event temporarily stops the refresh operation, so the battery

temperature drops and the refresh operation resumes. However, it may take time till the temperature

drops. After the refres h operati on is co mpleted , the Ca che M ode (cur rent v alue) changes to Write Back.

If the Cache Mode does not change to Write Back although 24 hours have elapsed, the battery may be

faulty. Replace the battery.

[?] Event ID510: The following event to prompt battery refresh is logged if additionally battery for RAID

Controller has not been refreshed for about 1 year from beginning of use. (W, X: Number of RAID
Controller)

Event source : raidsrv
Event ID : 510
Type : Warning
Description : [CTRL: W (ID=X)]

Battery needs to be refreshed.

→ Additional battery for RAID Controller is not refreshed automatically except for the first time. However, it

is recommended to perform battery refresh once a year as guideline for stable operation of battery. Use

Universal RAID Utility to perform battery refresh manually. Refer to Universal RAID Utility User's Guide

stored in EXPRESSBUILDER for more information.

[?] DISK LED flashes

 DISK LED flashes frequently even while the Hard Disk Drive is not accessed.

→ When Patrol Read is running, t he DISK LED flashes even if th e Hard Disk Drive is not being accessed. I f

SATA Hard Disk Drive is used, the DISK LED may stay on.

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[?] N8190-157A/158A/159/160 is used, the names of the Fibre Channel controllers may appear with different

names on Device Manager

 When 4N8190-157A/158A/159/160 is used in Windows Server 2012 R2/Windows Server 2012/Windows

Server 2008 R2, a different controller name may be displayed per controller in Device Manager. It is not a
problem in operating the system.
To display correct controller name, run the following command stored in the EXPRESSBUILDER DVD and
reboot the system.

Windows Server 2012 R2:

EXPRESSBUILDER DVD: \008\win\winnt\ws2012r2\elxfc\friendlyname.exe

Windows Server 2012:

EXPRESSBUILDER DVD: \008\win\winnt\ws2012\elxfc\friendlyname.exe

Windows Server 2008 R2:

EXPRESSBUILDER DVD: \008\win\winnt\ws2008r2\elxfc\friendlyname.exe

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5.7

When Using Internal Devices and Other Hardware

[?] Fail to access the internal or external devices (or such devices fail to operate)

 Are cables properly connected?

→ Make sure that the interface cables and power cord are properly connected. Also make sure that the

cables are connected in the correct order.

 Is the power-on order correct?

→ When the server has any external devices connected, power on the external devices first, then the

server.

 Did you install drivers for connected optional devices?

→ Some optional devices require specific devi ce dr iv er s. R ef er to the manual that c ome s with the device t o

install its driver.

 Is option board setting correct?

→ Usually, no PCI device settings need to be changed. However, depending on the board to be set,

special setting may be required. Refer to the manual that comes with the board for details to make

correct settings.

→ Some devices connected to the serial or parallel port, or USB port may require I/O port address or

operation mode settings. Refer to the manual that comes with the device to make correct settings.

[?] The keyboard or mouse does not work

 Is the cable properly connected?

→ Make sure that the cable is connected to the connector on the front or rear of the server.

 Is BIOS configuration correct?

→ You can use the BIOS setup utility to change the keyboard feature. Check the BIOS configuration with

this utility.

 Are the server drivers installed?

→ Refer to the manual th at come s wit h your O S to check that th e keyboar d and mouse driv ers are in stall e d.

(These drivers are installed along with the OS.) Some OS’s allow you to change the keyboard and

mouse settings. Refer to the manual to check that the keyboard and mouse settings are correct.

[?] Unable to access the Hard Disk Drive

 Is the Hard Disk Drive supported by the server?

→ Operation of any device that is not authorized by NEC is not guaranteed.

 Is the Hard Disk Drive properly installed?

→ Check the Hard Disk Drive installation status and the cable connections.

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5.8

When OS is in Operation

[?] Windows operation is unstable

 Have you installed the Starter Pack?

→ If the network driver is installed after OS is installed, Windows operation may become unstable. Install

the Starter Pack by referring to the description about how to install the Starter Pack for each OS in

"Installation Guide (Windows)".

[?] After the system is restored from the backup tool, Windows is misbehaving

→ Install the Starter Pack by using EXPRESSBUILDER (refer to Installing Starter Pack in "Installation

Guide (Windows)".

[?] Fails to be recognized on network

 Is the cab le connect ed properly?

→ Securely connect the proper cable to the network port on the rear of the server. Additionally, make sure

that the cable conforms to the netw ork inter face standards .

 Are BIOS settings correct?

→ You can disable the internal network controller using the BIOS setup utility. Check the setting s with

BIOS setup utility.

 Have you completed protocol and services settings?

→ Verity that the network driver for the server network controller has been installed. Also verify that

protocol such as TCP/IP or various services have been properly specified.

 Are transfer rate settings correct?

→ Verify that the transfer rate and duplex mode are the same as those of the connecting hubs.

[?] There are RX dropped packets when the system was started on Linux

→ Although there may be RX dropped pac kets w hen the syste m is star ted, the re i s no opera tio nal proble m.

Check the system and network environment when there are RX dropped packets during operation or

when there is no communication.

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5.9

When Running EXPRESSBUILDE R on Windows

[?] Cannot read online documents

 Do you have Adobe Reader installed correctly in your system?

→ Some documents are supplied in PDF format. To read PDF files, Adobe Reader needs to be installed in

your computer.

 Is your browser Internet Explorer?

→ Internet Explorer sometimes displays the Information bar to enforce security. If this happens, click th e

Information bar to display the documents.

[?] The menu does not appear

 Is the shift key pressed?

→ Setting the DVD/CD with the shift key pressed down cancels the Autorun feature.

 Is the OS in the proper state?

→ The menu may not appear depending on the system registry setting or the timing to set the DVD/CD. In

such a case, select My Computer from Explorer and double-click the icon of the set DVD drive.

[?] Some menu items are grayed out

 Is your system environment correct?

→ Some software requires administrator authority or needs to be operated on the server. Run on the

appropriate environment.

5.10

For Bundled Software

[?] NEC ESMPRO ServerAgentService (for Windows)

→ For details of NEC ESMPRO ServerAgentService (for Windows), see "NEC ESMPRO

ServerAgentService Installation Guide (Windows)" in EXPRESSBUILDER.

[?] NEC ESMPRO Manager

→ For details of NEC ESMPRO Manager, see "NEC ESMPRO Manager Installation Guide" in

EXPRESSBUILDER or its help.

[?] The installer was displayed by a wrong language or resulted in an error.

 Is your system environment correct?

→ Confirm the settings of [Regional and Language Options]. Set the language settings of each tab to

English (US).

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5.11

For Optical Disk Drives

[?] Unable to access or play DVD/CD-ROMs

 Is the DVD/CD-ROM supported by the server?

→ For a dis k such a s a CD with co py guard which does not conform to the CD standard, the playback of

such a disk with the optical disk dr ive is not guar a ntee d.

→ The DVD/CD-ROM for Macintosh is not supported.

5.12

When Powering Off

[?] The power is not turned off

 Is the suppression feature of the power switch ena bled ?

→ Restart the system once and start the BIOS setup utility.

The menu to be confirmed: Server

→ Power Switch Inhibit

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6.

Windows System Recovery

Recover the Windows system by using the following i nstructions if the system does not work correctly.

Note

• After recovering the system, be sure to install each driver and Starter Pack.
See "Installation Guide (Windows)" to install Starter Pack and device drivers.

• If hard disk drives cannot be detected, you cannot recover the Windows system.

6.1

Recovery of Windows Server 2012 R2 / Windows Server 2012

If the W indows does not start correctly, you can recover it using the feature of the Windows installation disc.
To run this feature, start the installation disc, and then choose Repair your computer in Windows Setup
wizard.
We recommend that this option is performed by the system administrator.

6.2

Recovery of Windows Server 2008 R2

If the Windows does not start correctly, you can recover it using the system recovery option.
We recommend that this option is performed by the system administrator. For details, refer to Windows Help.

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7.

Resetting and Clearing the Server

See this section if the server does not work or if you want to recover the BIOS settings to the factory settings.

7.1

Software Reset

If the server halts before starting the OS, press <Ctrl> + <Delete> + <Alt> keys. This clears all the data in the
memory and restarts the server.

Note

Make sure that no processing is in progress when resetting the server.

7.2

BMC Reset

Press BMC RESET Switch only if a problem occurs in EXPRESSSCOPE Engine 3 (BMC).
Do not press this switch usually.
To reset the BMC, press BMC RESET Switch at least five seconds. Remote management feature is disabled

for about three minutes after resetting BMC.

Note

Do not shut down the server, restart the server, or perform any switch operation
after pressing BMC Reset Switch at least three minutes.

Tips

BMC RESET Switch does not restart the server.

BMC RESET Switch

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7.3

Forced Shutdown

Use this feature when the OS shutdown command d oes not work, POWER Switch does not turn off the server,
or software reset does not work.

Continue to hold POWER Switch of the server for at least four seconds. The power is forcibly turned off.

To turn on the power back again, wait at least 30 seconds after turning off the power.

Note

If the remote power-on feature is used, cycle the power once to load the OS after
the power has been forcibly turned off, and then turn off the power again by
shutting down the OS.

POWER Switch
(Keep pressing for at least four seconds)

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7.4

Clearing BIOS Settings (CMOS Memory)

To recover the BIOS settings to the factory settings (clearing CMOS memory), use the jumper switch.
You can also clear the password of BIOS Setup Utility (SETUP) by using the jumper switch.

Tips

Use BIOS Setup Utility (SETUP) usually to recover the settings

to the factory

settings.

To clear the password or the CMOS memory, use the corresponding jumper switch illustrated in the figure
below.

Important

Do not change any other jumper switch settings. Any change may cause the
server to fail or malfunction.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

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The following instructions show how to clear the CMOS memory and the password.

WARNING

Be sure to observe the following precautions to use the server safety. Failure to
observe the precautions may cause death or serious injury. For details, refer to
Safety Precautions and Regulatory Notices.

• Do not disassemble, repair, or alter the server.

• Do not remove lithium, NiMH, or Li-ion batteries.

• Disconnect the power plug before installing or removing the server.

CAUTION

Be sure to observe the following precautions to use the server safely. Failure to
observe the precautions may cause burns, injury, and property damage. For
details, refer to Safety Precautions and Regulatory Notices.

• Make sure to complete installation.

• Do not get your fingers caught.

•

Avoid installing under extreme temperature conditions.

Important

Take anti-static measures before operating the server. For detailed
information on static electricity, see Chapter 2 (1.2 Anti-static Measures) in
User's Guide.

• Clearing CMOS memory

1. Turn off the server, and disconnect the AC power cord from power supply units.
See "Getting Started" provided with this server or Chapter 2 (1. Installing Internal Optional Devices) in
"User’s Guide" to remove server modules.

2. Confirm the position of Clear CMOS Jumper.

3. Change the jumper switch from Default to Clear.

4. Wait at least five seconds and then return the jumper to Default.

5. Reassemble the server.

6. Plug in the power cord and turn on the server.

7. POST halts with the following error message.
ERROR

8006: System configuration data cleared by Jumper.
Press<F1> to resume, <F2> to Setup

8. Press <F2> key to start BIOS Setup Utility, and then run Load Setup Defaults from Save & Exit menu.

Tips

When the CMOS data is cleared, the server may reboot before the OS starts.

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• Clearing a password

1. Turn off the server, and disconnect the AC power cord from power supply units.
See Chapter 2 (1. Installing Internal Optional Devices) in "User’s Guide" to remove server module.

2. Confirm the position of Clear Password Jumper.

3. Change the jumper switch from Default to Clear.

4. Reassemble the server and turn on the server.

5. POST halts with the following error message.
ERROR

8007: Password Cleared By Jumper.
Press<F1> to resume, <F2> to Setup

6. Turn off the power and return the jumper switch to Default by following steps 1 to 3.

7. Reassemble the server.

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8.

System Diagnostics

The System Diagnostics runs several tests on the server.

8.1

Test Items

The following items are tested in System Diagnostics

• Memory

• CPU cache memory

• Hard disk drive

Important

Before executing the System Diagnostics, be sure to disconnect the LAN
cable and external I/O devices (such as Fi bre Channel or iStorage device).
Executing the System Diagnostics with them connected may affect the
network.

Tips

No data is written to the disk on checking hard disk drives.

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8.2

Startup and Exit of System Diagnostics

Start up System Diagnostics in the following procedure. If the server is running, shutdown the system.

1. Start up EXPRESSBUILDER and select Tool menu from Boot menu.
For information on starting up EXPRESSBUILDER, see Chapter 2 (6. Details of EXPRESSBUILDER).

Note In case Language Selection menu appears, select English.

If "Hit key to continue. [y|Y ]" is displayed in Redirection mode, press <y> key (or
<Y> key).

2. Select Test and diagnostics.

3. Select End-User Mode (Basic)

to start System Diagnostics. This process takes about three minutes.

When the diagnostics is completed, the screen display changes as shown below.

See eupro_ug_en.pdf in the \isolinux\diag folder of EXPRESSBUILDER for the End-User

Mode (Professional) feature.

Supervisor-Mode is perpared for maintenance personnel.

Diagnostics tool title

Shows the name and version of the diagnostic tool.

Test window title

Shows the progress of the diagnostics. “Test End” is displayed when the diagnostics completes.

Test results

Shows the start, end, and elapsed time and completion status of the diagnostics.

Guideline

Shows the details of the keys to operate window.

Test summary window

Shows the results of each test. Move the cursor and press <Enter> key on the cursor line to displa y the
details of the test.

When an error is detected by the System Diagnostics, the relevant t est re sul t in the Test summary window
is highlighted in red, and “Abnormal End” is displayed in the result on the right side.
Move the cursor to the test that detected the error, and press <Enter > key. Take notes about the error
message that has been o utput to the Detail Information screen and contact the store w here you purcha sed
the product or your maintenance service company.

Test window title

Test results

Test summary window

Guideline

Diagnostics tool title

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4. Follow the guideline shown at the bottom of the screen, and pres s <Esc> key.
The Enduser Menu below is displayed.

<Test Result>

Shows the diagnostics completion screen of the above diagnostics.

<Device List>

Shows a list of connected devices.

<Log Info>

Shows the log information of the diagnostics. Log information can be saved.
To save it, connect a FAT formatted removable media, and then select [Save(F)].

<Option>

Optional features can be used from this menu.

<Reboot>

Reboots the server.

5. Select Reboot in Enduser Menu.
The server restarts. Remove EXPRESSBUILDER DVD from the drive.

System Diagnostics is now completed.

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9.

Offline Tools

Offline tools are used for maintenance, fail ure analy s is, and the settings of the server.

9.1

Starting Offline Tools

Start up the offline tools at the following steps.

1. Turn on the peripheral devices, such as displa y unit, and then the server.

2. Press <F4> key while the message below is displayed.
Press <F2> SETUP, <F3> Internal flash memory, <F4> ROM Utility, <F12> Network.

3. Keyboard Selection Menu appears after POST completion.
The following menu is displayed after choosing a keyboard ty pe from the menu.

4. Choose a feature from the menu.
See (9.2 Features of Offline Tools) for more information.

Off-line TOOL MENU
Maintenance Utility

Server Configuration Utility
Exit

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9.2

Features of Offline Tools

Offline Tools offer the following features.

Note

If you start the Offline Tools while RDX is connected to the server, disable RDX
before starting the offline tools by setting RDX to hibernate mode.

• Off-line Maintenance Utility
The Off-line Maintenan ce Utilit y is st arted when Mai ntenanc e Utility is selected. The Off-li ne M aintenance

Utility is used for preventive maintenance and failure analysis for this product. When you are unable to
start NEC ESMPRO due to a failure, the Off-line Maintenance Utility can be used to check the cause of the
failure.

Note

The Off-line Maintenance Utility is intended for mainenance personnel. Consult
with your service representative if a trouble that requires Off-

line Maintenance

Utility occurs.

After starting up the Off-line Maintenance Utility, the following features are available to run.

− IPMI Information Viewer
Displays System Event Log (SEL), Sensor Data Record (SDR), and Field Replaceable Unit (FRU) in
Intelligent Platform Management Interface (IPMI) and also back up such logs.
Using this feature, system errors and events can be investigated to locate the parts to be replaced.
You can also clear the SEL area, and specify the operation when the SEL area becomes full.

− System Information Viewer
Displays information on processor (CPU), BIOS.
Also output the information to a text file.

− System Information Management
Set the information specific to your server (Product information, Chassis information)

• Server Configuration Utility

− Use this utility to cofigure t he alert notifi cation feature by EXPRESSSCOPE Engine 3 and use the remote

management feature through managem ent PC.

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9.3

Console-less feature

Off-line Tools can be remotely controlled from PC for Management without a keyboard or other consoles.

9.3.1

How to remotely control

Control from a LAN connected PC for Management using the remote KVM of EXPRESSSCOPE Engine 3.
For details of the remote KVM, see "EXPRESSSCOPE Engine 3 User’s Guide" in EXPRESSBUILDER.

Note

Connect the LAN cable to the connector on management LAN port. Or, if Shared

BMC LAN feature is used, connect the LAN cable to the corresponding LAN

connector.

You can also control Off-line Tools remotely by using BIOS Console Redirection.

9.3.2

Preparation

Set the remote management feature of EXPRESSSCOPE Engine 3 in advance to check hardware error
information during console-less operation.

For settings information, see "EXPRESSSCOPE Engine 3 User's Guide" or NEC ESMPRO Manager online
help.

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NEC Express5800 Series
Express5800/E120f-M

Useful Features

This chapter describes conv en ient features for using th e server. Refer to this chapter a cc or ding to your purpose
and need.

1. System BIOS

Describes how to configure the system BIOS and its parameters.

2. BMC Configuration

Describes BMC Configuration.

3. Flash FDD

Describes the Flash FDD.

4. Power Control Features

Describes the power control feature.

5. RAID System Configuration

Describes the RAID configuration utility instal led in the server.

6. Details of EXPRESSBUILDER

Describes the EXPRESSBUILDER attached to the server.

7. EXPRESSSCOPE Engine 3

Describes EXPRESSSCOPE Engine 3.

8. NEC ESMPRO

Describes NEC ESMPRO used to manage and monitor the serv er.

9. NEC Product Info Collection Utility

Describes the NEC Product Info Collection Utility.

10. Universal RAID Utility

Describes Universal RAID Utility, an application to manage or monitor the RAID Controller.

11. Express Report Service / Express Report Service (HTTPS)

Describes about Express Report Service / Express Report Service (HTTPS).

12. Express Report Service (MG)

Describes about Express Report Service (MG).

2

2

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1.

System BIOS

You can check and change the parameters using the BIOS Setup utility (SETUP).

1.1

Starting SETUP

Turn on the server and proceed with POST.
Wait until the following message appears at the bottom left of the screen.

Press <F2> SETUP, <F3> Internal Flash Memory, <F4> ROM Utility, <F12> Network

(* a different message may appear depending on the environment)

If you press <F2>, SETUP will start after POST, and the Main menu appears.
(You can also start SETUP by pressing <F2> key while expanding option ROM.)

1.2

Parameter Descriptions

The SETUP utility has the following six major menus.

• Main menu

• Advanced menu

• Security menu

• Server menu

• Boot menu

• Save & Exit menu

These menu has submenus for relevant items. Selecting submenus allows you to configure further detailed
parameters.

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1.2.1

Main

If you start up the SETUP utility, the Main menu is displayed first.

For details about the options, see the table below.

Option Parameter Descriptions

BIOS Information

− −

BIOS Version

(Display only)

Shows the BIOS version.

Build Date

(Display only) Shows the BIOS build date.

Access Level

(Display only)

Shows the current access level (Administrator
or User).
If no password is set, Administrator is shown.

UEFI Spec Version (Display only)

Shows the UEFI Spec version that BIOS
supports.

Memory Information

−

−

Total Memory

(Display only) Shows the total capacity of installed memory.

System Language

[English]
Français
Español
Deutsch
Italiano

Select a disaplay language for SETUP. If you
run SETUP with BIOS Redirection Port
enabled (other than Disabled), English is
automatically selected. At that time, you
cannot change setting of System Language.
If BIOS Redirection Port is set to Disabled,
the language set in this option is used at the
next startup of SETUP, and you can change
the language setting.

System Date

WWW MM/DD/YY YY Set the system date.

System Time

HH:MM:SS Set the system ti me

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Chapter 2 Useful Features

Tips

Be sure to confirm that the date and time in the BIOS parameters are correc tly
configured.

Check the system clock monthly. Additionally, if you implement the server in a

system that requires highly accurate time, use of a time server (an NTP server) is
recommended.

If the system time becomes considerably slow or fast over time even though you

regularly adjust it, contact the dealer where you purchased the server or the

maintenance service company for maintenance.

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1.2.2

Advanced

If you move the cursor to Advanced, the Advanced menu appears.
For the menus that show a “

” to their left, select a menu and press the <Enter> key to display its submenu.

When [UEFI] is selected for Boot Mode:

When [Legacy] is selected for Boot Mode:

Note

Network Stack Configuration submenu and UEFI Driver Configuration submenu
cannot be selected if Legacy is s pecified for Boot Mode. They can be selected only when
UEFI is selected for Boot Mode.

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Chapter 2 Useful Features

(1) Processor Configuration submenu

From the Advanced menu, select Processor Configuration and then press the <Enter> key to display the
menu screen shown below. For the menu that has on the left, move the cursor to it and then press the
<Enter> key to show its submenus.

For details about the options, see the table below.

Option Parameter Descriptions

Processor Information

− −

Processor Power Management

− −

DCU IP Prefetcher

Disabled
[Enabled]

Enable or disable DCU (Data Cache Unit) IP
Prefetcher of processor.

DCU Streamer Prefetcher

Disabled
[Enabled]

Enable or disable DCU Streamer Prefetcher of
processor.

Hardware Prefetcher

Disabled
[Enabled]

Enable or disable Hardware Prefetcher.

Adjacent Cache Line Prefech

Disabled
[Enabled]

Set the optimal access from memory to cache to
either Enabled or Disabled.

Execute Disable Bit

Disabled
[Enabled]

Enable or disable Execute Disable Bit feature. This
option is displayed only when the installed processor
supports this feature.

VT-x

Disabled
[Enabled]

Enable or disable Intel(R) Virtualization Technology
(feature to virtualize processor).

Active Processor Cores

1-14

Specify the number of active cores in each
processor package. The number of cores that can
be specified depends on the processor installed. X
denotes the maximum number of cores.

Hyper-Threading

Disabled
[Enabled]

Enable or disable the feature to execute two threads
with only one core. This option is displayed only
when the installed processor supports this feature.

PPIN Support

[Disabled]
Enabled

Enable or disable Protected Processor Inventory
Number (PPIN), This option is displayed only when

the installed processor supports this feature.

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Option Parameter Descriptions

X2APIC Disabled

[Enabled]

Enable or disable X2APIC feature.
 X2APIC feature must be Enabled when using an

OS shown below:

Windows Server 2012
Windows Server 2012 R2

 X2APIC feature must be Disabled when using an

OS shown below:

Windows Server 2008
Windows Server 2008 R2
VMware ESXi 5

See Chapter 1 Installing Windows in Installation
Guide, and determine whether this feature is
enabled or disabled according to description in
"Before Starting Setup" appropriate to your OS.

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(a) Processor Information submenu

For details about the options, see the table below.

Option Parameter Descriptions

Processor 1 CPUID

(Display only)

Shows the ID of Proc essor 1.

Processor Type

(Display only) Shows the type of Processor 1.

Processor Speed

(Display only) Shows the clock speed of Processor 1.

Active Cores

(Display only) Shows the number of active cores in Processor 1.

Max Cores

(Display only) Shows the maximum number of cores in Processor 1.

L2 Cache RAM

(Display only)

Shows the secondary cache size of Processor 1.

L3 Cache RAM

(Display only)

Shows the tertiary cache size of Processor 1.

Microcode Revision

(Display only)

Shows the revision of the microcode applied to
Processor 1.

EMT64

(Display only)

Supported is shown when the processor 1 supports
Intel 64 architecture.

Hyper-Threading

(Display only)

Supported is shown when the processor 1 supports
Hyper-Threading Technology.

Processor 2 CPUID

(Display only)

Shows the ID or Processor 2.
"Not Installed" indicates that no processor is installed
in processor socket 2.

Processor Type

(Display only)

Shows the type of Processor 2.

Processor Speed

(Display only)

Shows the clock speed of Processor 2.

Active Cores

(Display only)

Shows the number of active cores in Processor 2.

Max Cores

(Display only)

Shows the maximum number of cores in Processor 2.

L2 Cache RAM

(Display only)

Shows the secondary cache size of Processor 2.

L3 Cache RAM

(Display only)

Shows the tertiary cache size of Processor 2.

Microcode Revision

(Display only)

Shows the revision of the microcode applied to
Processor 2.

EMT64

(Display only)

Supported is shown when the processor 2 supports
Intel 64 architecture.

Hyper-Threading

(Display only)

Supported is shown when the processor 2 supports
Hyper-Threading Technology.

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Chapter 2 Useful Features

(b) Processor Power Man agem e n t submenu

The screen shown below is when Custom is selected for Power Management Policy.

If any other parameter than Custom is selected for Power Management Policy, the parameter values are fixed
as shown below:

When Energy Prefeered (default) is selected:

When Performance Preferred is selected:

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For details about the options, see the table below.

Option Parameter Descriptions

Power Management Policy

Performance Preferred
[Energy Preferred]
Custom

Specify the Power Management Policy.

Processor C3 Report

[Disabled]
Enabled

Enable or disable the feature to report
Processor C3 State to OS.
This item becomes selectable when

Custom is selected for Power
Management Policy.

Processor C6 Report

Disabled
[Enabled]

Enable or disable the feature to report
Processor C6 State to OS.

This item becomes selectable when

Custom is selected for Power
Management Policy.

Package C State Limit

C0/C1
C2
C6 (non Retention)
C6 (Retention)
[No Limit ]

Specify the upper limit for Package C
State of processor.

This item becomes selectable when

Custom is selected for Power
Management Policy.

EIST

Disabled
[Enabled]

Enable or disable the Enhanced Intel
SpeedStep(R) Technology feature. This
option is displayed only when the
installed processor supports this feature.

Energy Performance

Performance
[Balanced Performance]
Balanced Energy
Energy Efficient

Specify whether the performance is
preferred or energy-saving is preferred
while processor is running. This option is
displayed only when EIST is set to
Enabled.

This item becomes selectable when

Custom is selected for Power
Management Policy.

Turbo Boost

Disabled
[Enabled]

Enable or disable the Turbo Boost
Technology feature. This option is
displayed only when the installed
processor supports this feature.
This item becomes selectable when

Custom is selected for Power
Management Policy.

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Option Parameter Descriptions

Energy Efficient Turbo

Disabled
[Enabled]

Enable or disable Energy Efficient Turbo
feature. This option is displayed when
EIST is set to Enabled and Turbo Boost
is se to Enabled.

P-STATE Coordination

[HW_ALL]
SW_ALL
SW_ANY

Specify the type for P-STATE
coordination. This option is displayed only
when EIST is set to Enabled.
This item becomes selectable when

Custom is selected for Power
Management Policy.

Workload Sensitivity

[Balanced]
I/O sensitive

Select I/O sensitive when system
performance should take precedence
over I/O workload.
This item becomes selectable when

Custom is selected for Power

Management Policy

.

Uncore Frequency Scaling

Disabled
[Enabled]

Use this option to adjust dynamically the
uncore frequency.
This item becomes selectable when

Custom is selected for Power
Management Policy.

Uncore Frequency
Coordination

[Disabled]
Enabled

Use this option to adjust uncore
frequency between processors. This
option is displayed when Uncore
Frequency Scaling is Enabled.
This item becomes selectable when

Custom is selected for Power

Management Policy

.

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(2) Memory Configuration submenu

From the Advanced menu, select Memory Configuration and then press the <Enter> key to display the menu
screen shown below. For the menu that has on the left, move the cursor to it and then press the <Enter> key
to show its submenus.

For details about the options, see the table below.

Option Parameter Descriptions

Memory Information

−

−

Hardware Memory Test

[Disabled]
Enabled

Enable or disable to execute memory test
during POST.
If a memory error is detected while this option
is set to Enabled, the relevant memory

resource is degraded.

Memory Retest

[No]
Yes

When this option is set to Yes, error
information on memory is cleared, and all
DIMMs are reconfigured at the next startup.
No is automatically selected after DIMMs are
reconfigured.

Memory Frequency Limit

[Auto]
1333 MHz
1600 MHz
1866 MHz

2133 MHz

Specify the upper limit of operating frequency
of memory. The operating frequency may be
lowered than the specified value depending on
memory configuration.

NUMA

Disabled
[Enabled]

Enable or disable Non-Uniform Memory
Access feature. This option is displayed only

in multi-processor configuration..

Patrol Scrub

Disabled

[Enabled]

Enable or disable memory RAS feature (Patrol
Scrubbing).

Demand Scrub

Disabled
[Enabled]

Enable or disable memory RAS feature
(Demand Scrubbing).

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(a) Memory Information submenu

For details about the options, see the table below.

Option Parameter Descriptions

Total Memory

(Display only) Shows the physical capacity of installed

memory.

Current Memory Speed

(Display only) Shows the current memory operating

frequency.

CPU1_DIMM1-8 Status
CPU2_DIMM1-8 Status

(Display only) Shows capacity and status of each DIMM.

Number: Indicates memory capacity and

DIMM is working normally.

Number (Error): Indicates memory capacity

and failed DIMM.

Disabled: Indicates DIMM is degraded due to

memory error.

Not Present: Indicates no DIMM is installed.

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Chapter 2 Useful Features

(3) PCI Configuration submenu

From the Advanced m enu, select PCI Configuration and then press the <Enter> key to disp lay the menu
screen as shown below.

For details about the options, see the table below.

Option Parameter Descriptions

PCI Device Controller and Option ROM
Settings

−

−

PCI Link Speed Settings

−

−

ASPM Support

[Disabled]
Auto

Specify energy-saving level of Active State
Power Management. When Auto is selected,
an appropriate level is automatically specified.

AER Support

Disabled
[Enabled]

Enable or disable the feature that allows OS to
control PCIe Advanced Error Reporting.

Onboard LAN/VGA is excluded.

4GB PCI Hole Granularity

3 GB
[2 GB]
1 GB

Specify the size of address space for PCI
device.

PCI Bus Static Allocation

Disabled
[Enabled]

Enable or disable static allocation of PCI bus
number.

PCIe Completion Timeout

50 µsec to 10 msec
16 msec t o 55 msec
65 msec t o 210 msec
[260 msec to 900 msec]
1 sec to 3.5 sec
4 sec to 13 sec
17 sec to 64 sec

Specify the Completion Timeout value for
PCIe device.

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(a) PCI Device Controller and Option ROM Settings submenu

The following screen appears when UEFI is selected for Boot Mode in Boot menu.
On this menu, you cannot select VGA Priority option. If you want to specify VGA Priority, change Boot Mode

to Legacy in Boot menu.

For details about the options, see the table below.

Option Parameter Descriptions

VGA Controller

Disabled
[Enabled]

Enable or disable the onboard VGA controller.
This option is automatically set to Enabled if
only the onboard VGA controller is valid.

VGA Priority

[Offboard]
Onboard

Specify priority to expand ROM of VGA
controller. This option can be selected only
when Legacy is specified for Boot Mode.

LAN Controller

Disabled
[Enabled]

Enable or disable the onboard LAN controller.
This option is fixed to Enabled if Shared LAN

is enabled in Off-line Tools.

LAN1 Option ROM Scan

Disabled
[Enabled]

Enable or disable the option ROM SCAN for
onboard LAN 1.

LAN2 Option ROM Scan

Disabled
[Enabled]

Enable or disable the option ROM SCAN for
onboard LAN 2.

LAN3 Option ROM Scan

Disabled
[Enabled]

Enable or disable the option ROM SCAN for
onboard LAN 3.

LAN4 Option ROM Scan

Disabled
[Enabled]

Enable or disable the option ROM SCAN for
onboard LAN 4.

PCI1 Slot Option ROM

Disabled
[Enabled]

Enable or disable the option ROM on PCI slot.

1.

PCI2 Slot Option ROM

[Disabled]
Enabled

Enable or disable the option ROM on PCI slot.

2.

[ ]: Factory setting

Note

For a RAID Controller, LAN card (network boot), or Fibre Channel controller, i f no
Hard Disk Drive on which an OS is inst alled is connected, set the option ROM for
that slot to Disabled.

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(b) PCI Link Speed Settings submenu

For details about the options, see the table below.

Option Parameter Descriptions

Target Link Speed Limit

[Auto]

2.5 GT/s

5.0 GT/s

Specify the upper limit of link speed of
onboard PCI device and PCI devices
connected to each PCI slot..

PCI 1/2 Slot Link Speed Limit

2.5 GT/s

5.0 GT/s
[8.0 GT/ｓ]

Specify the upper limit of link speed of PCI
device in each PCI slot in the range not
exceeding the value specified in Target Link

Speed Limit.

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(4) Advanced Chipset Co nfigur ati o n submenu

From the Advanced menu, select Advanced Chipset Configuration and then press the <Enter> key to
display the menu screen as shown below.

For details about the options, see the table below.

Option Parameter Descriptions

Current QPI Link Freq

(Display only)

Shows the current QPI link speed.
This option is displayed only in multiple
processor configuration.

QPI Frequency Limit

[Auto]

6.4 GT/s

8.0 GT/s

9.6 GT/s

Specify the upper limit of QPI link speed.

VT-d

Disabled
[Enabled]

Enable or disable Intel(R) Virtualization
Technology for Directed I/O feature
(Virtualization of I/O feature). This option is
displayed only when the installed processor
supports this feature.

I/OAT

Disabled
[Enabled]

Enable or disable Intel(R) I/O Acceleration
Technology feature.

Wake On LAN/PME

[Disabled]
Enabled

Enable or disable the feature that remotely
powers on through a network.

Wake On RTC Alarm

[Disabled]
Enabled

Enable or disable the feature that remotely
powers on using the real time clock.

[ ]: Factory setting

Note

If the AC power is turned off, the Wake on R i ng f eature is not available on the next system
boot after AC power-on. Press the Power switch to boot the system.

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(5) Storage Configuration submenu

From the Advanced menu, select Storage Configuration and then press the <Enter> key to display the menu
screen shown below. For t he menu that has on the left, move the cursor to it and then press the <Enter> key
to show its submenus.

For details about the options, see the table below.

Option Parameter Descriptions

SATA Information

−

SATA Mode

Disabled
IDE Mode
[AHCI Mode]

Set SATA Mode.

Hard Disk Pre-Delay

[Disabled]
3 Seconds
6 Seconds
9 Seconds
12 Seconds
15 Seconds
21 Seconds
30 Seconds

Specify delay time before HDD is accessed
during POST.

[ ]: Factory setting

Note

NEC has not verified AHCI driver support.

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(a) SATA Information submenu

For details about the options, see the table below.

Option Parameter Descriptions

SATA Port0

(Display only) Shows a device connected to each port.

Not Present is shown when no device is
connected to SATA port.

SATA Port1
SATA Port2
SATA Port3

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(6) USB Configuration submenu

From the Advanced menu, select USB Configuration and then press the <Enter> key to display the menu
screen shown below.

For details about the options, see the table below.

Option Parameter Descriptions

Device Reset Timeout

10 sec
[20 sec]
30 sec
40 sec

Specify the timeout period when Start Unit
command is issued to USB mass storage
device.

Controller Timeout

1 sec
5 sec
10 sec
[20 sec]

Specify the timeout period when Control, Bulk,
and Interrupt Transfer commands are issued
to USB Controller.

XHCI Mode

Smart Auto
[Auto]
Enabled
Disabled

Specify the operation mode of USB3.0
controller.
Smart Auto: Takes over the USB3.0 settings
at POST according to support status of OS.
Auto: Enables USB3.0 after the OS that
supports USB3.0 is started.

Enabled: Enables USB3.0.

Disabled: Disables USB3.0.

XHCI Hand-off

Disabled
[Enabled]

Enable or disable XHCI Hand-off feature.

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(7) Serial Port Configuration submenu

From the Advanced menu, select Serial Port Configuration and then press the <Enter> key to dis play the
menu screen shown below.

From BIOS Redirec tion Port, select Serial Port A or Seria l Port B and then press the <Enter> key to
display the menu screen shown below.

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For details about the options, see the table below.

Option Parameter Descriptions

Serial Port A Settings

− −

Serial Port A

Disabled
[Enabled]

Enable or disable serial Port A

Serial A Base I/O

[3F8h]
2F8h
3E8h
2E8h

Specify the base I/O address for serial port A.

Serial A Interrupt

[IRQ 4]
IRQ 3

Specify the interrupt for serial port A

Serial Port B Settings

− −

Serial Port B

Disabled
[Enabled]

Enable or disable serial Port B

Serial B Base I/O

3F8h
[2F8h]
3E8h
2E8h

Specify the base I/O address for serial port B

Serial B Interrupt

IRQ 4
[IRQ 3]

Specify the interrupt for serial port B

Auto-Shutdown

[Disabled]
Enabled

Enable or disable Auto-Shutdown feature of
serial port. Select Enabled when a device that
supports this feature is connected..

Console Redirection Settings

− −

BIOS Redirection Port

[Disabled]
Serial Port A
Serial Port B

Enable or disable the console redirection
feature for the specified serial port. Specifying
Serial Port A or Serial Port B allows direct
connection via terminal unit such as NEC
ESMPRO Manager. The screen size of
terminal unit must be 80 x 25. The option
items shown below are displayed.

Terminal Type

[VT100+]
VT-UTF8
PC-ANSI

Select the terminal type.

Baud Rate

9600
19200
57600
[115200]

Specify baud rate.

Data Bits

7
[8]

Specify data bit width.

Parity

[None]
Even
Odd

Specify parity type.

Stop Bits

[1]
2

Specify stop bits.

Flow Control

None
[Hardware RTS/CTS]

Specify the flow control method.

Continue C.R. after POST

Disabled
[Enabled]

Select whether the console redirection is
continued after completion of POST or not.

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(8) Network Sta ck Confi gur a ti on submenu

From the Advanced menu, select Network Stack Configuration and then pre ss th e <Ent er > key to disp lay the
menu screen shown below.

For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its
submenus.

Note

You cannot select Network Stack Configuration submenu if Boot Mode is Legacy. To
select Network Stack Configuration submenu, change Boot Mode to UEFI.

For details about the options, see the table below.

Option Parameter Descriptions

Network Stack Disabled

[Enabled]

Enable or disable UEFI Network Stack.

If this option is

Enabled, the menu items below appears.

PXE Configuration – –

Network Mode Disabled

[IPv4]

IPv6

Specify the PXE network mode.

Media detect count [0]-50

Specify the number of times trying to detect media at

PXE connection.

iSCSI Configuration – –

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(a) iSCSI Configuration submenu

Option Parameter Descriptions

iSCSI Initiator Name

Alphanumeric character
between 4 and 223

Specify the name of iSCSI Initiator. Initiator name must
be IQN format (iSCSI Qualifier Name).
The menu items below can be selected when iSCSI

Initiator Name

is specified.

Add an Attempt

– –

Attempt [XX]

– –

Delete Attempts

– –

Change Attempt Order

– –

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①

Add an Attempt submenu

Note

MAC address is displayed when onboard LAN controller or UEFI driver for PCI device is
loaded.

Option Parameter Descriptions

MAC [XX:XX:XX:XX:XX:XX]

– –

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i. MAC [XX:XX:XX:XX:XX:XX] submenu

Option Parameter Descriptions

iSCSI Attempt Name

Up to 96 Alphanumeric
characters

Specify an attempt name of iSCSI.

iSCSI Mode

[Disabled]
Enabled

Enabled for MPIO

Specify iSCSI mode.

Internet Protocol

[IP4]
IP6

Specify IP mode of iSCSI.

Connection Retry Count

0-[5]-16 Specify retry count for iSCSI connection.

Connection Establishing
Timeout

100-[16000]-20000 Specify timeout in msec for iSCSI connection.

OUI-format ISID

(Display only) Displays OUI-format ISID.

Configure ISID

6-digit numerics Specify the lower 3 bytes of OUI-format ISID. MAC address is

stored as default.

Enable DHCP

[Disabled]
Enabled

Enable or disable DHCP server.

Initiator IP Address

IP Address Specify IP address of initiator. This item is not displayed when

Enabled is selected for Enable DHCP or IP6 is select ed for

Internet Protocol.

Initiator Subnet Mask

IP Address Specify subnet mask of initiator. This item is not displayed when

Enabled is selected for Enable DHCP.

Gateway

IP Address

Specify gateway. This item is not displayed when Enabled is
selected for Enable DHCP.

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Option Parameter Descriptions

Get target info via DHCP

[Disabled]
Enabled

Enable or disable the feature to obtain information of target
device via DHCP. This item is not displayed when Disabled is

selected for Enable DHCP.

Target Name

Alphanumeric
characters between 4

and 223

Specify the target name with IQN (iSCSI Qualifier) format. This
item is not displayed when Enabled is selected for Get Target

info via DHCP.

Target IP Address

IP Address Specify the IP address of target.

This item is not displayed when Enabled is selected for Get

Target info via DHCP.

Target Port

0-65535 Specify the target port.

This item is not displayed when Enabled is selected for Get

Target info via DHCP

.

Boot LUN

Up to 20 Alphanumeric
characters

Specify LUN.
This item is not displayed when Enabled is selected for Get

Target info via DHCP.

Authentication Type

CHAP
[None]

Specify the authentication type.

CHAP Type

One way
[Mutual]

Specify CHAP type.
This item is displayed when CHAP is selected for

Authentication Type.

CHAP Name

Up to 126
Alphanumeric
characters

Specify CHAP name.
This item is displayed when CHAP is selected for

Authentication Type

.

CHAP Secret

Alphanumeric
characters between 12

and 16 digits

Specify CHAP secret.
This item is displayed when CHAP is selected for

Authentication Type.

CHAP Status

(Display only) Displays status of CHAP secret.

This item is displayed when CHAP is selected for

Authentication Type.

Reverse CHAP Name

Up to 126
Alphanumeric

characters

Specify reverse CHAP name.
This item is displayed when CHAP is selected for

Authentication Type and Mutual is selected for CHAP Type.

Reverse CHAP Secret

Alphanumeric
characters between 12

and 16 digits

Specify reverse CHAP secret.
This item is displayed when CHAP is selected for

Authentication Type

and

Mutual

is selected for

CHAP Type

.

Reverse CHAP Status

(Display only) Displays status of reverse CHAP secret.

This item is displayed when CHAP is selected for

Authentication Type and Mutual is selected for CHAP Type.

Save Changes

– Save the current settings.

Back to Previous Page

– Return to iSCSI Configuration submenu.

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②

Attempt[XX] submenu

Options and parameters are same as those in MAC [XX:XX:XX:XX:XX:XX] submenu.
See MAC [XX:XX:XX:XX:XX:XX] submenu.

③

Delete Attempts submenu

Option Parameter Descriptions

Attempt [XX]

[Disabled]
Enabled

Select Enabled for an iSCSI attempt you want to delete.

Commit Changes and Exit

– Save the current setting and return to iSCSI

Configuration submenu.

Discard Changes and Exit

– Discard the current setting and return to iSCSI

Configuration submenu.

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④

Change Attempt Order submenu

Option Parameter Descriptions

Change Attempt Order

– Specify the priority of iSCSI attempt. Press the <Enter>

key to open the pop-up window, and specify the priority

by using <+> or <–> key.

Commit Changes and Exit

– Save the current setting and return to iSCSI

Configuration submenu.

Discard Changes and Exit

– Discard the current setting and return to iSCSI

Configuration submenu.

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(9) UEFI Driver Configuration submenu

For details about the options, see the table below.

Option Parameter Descriptions

(UEFI Driver Name)

– This item is displayed when onboard LAN controller or

UEFI driver for PCI device is loaded.
The on-screen menu depends on the specified UEFI

driver.

Driver Health

–

–

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①

Driver Health submenu

For details about the options, see the table below.

Option Parameter Descriptions

(UEFI Driver Name)

(Display only) Displays status of UEFI Driver Heaalt h.

This item is displayed when onboard LAN controller or
UEFI driver for PCI device is loaded, and UEFI driver
supports

Driver Health

.

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1.2.3

Security

If you move the cursor to Security, the Security menu appears. For the menu that has on the left, move
the cursor to it and then press the <Enter> key to show its submenus. Then configure the settings.

Select Administrator Password or User Password, and then press the <Enter> key to display the screen
where you can register/change the password.

Tips

• Adminis trator Password must be set before seting User Password.

• Do not set any password before installing OS.

• If you have forgott en any password, contact the store where you purchased the

product or your maintenance service company. If you want to clear password,
refer to Chapter 1 (7. Resetting and Clearing Server).

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For details about the options, see the table below.

Option Parameter Descriptions

Password Configuration

− −

Administrator Password

Up to 20
alphanumeric
characters

When the <Enter> key is pressed, the
password entry screen to set administrative
right is displayed.
This password can be used to access all
SETUP menus. Password can be set only
when SETUP is started by administrative right.
If no password is set, SETUP starts with
administrative right.

User Password

Up to 20
alphanumeric
characters

When the <Enter> key is pressed, the
password entry screen to set user right is
displayed. With this password, access to
SESTUP menus is limited. The user password
can be set when SETUP is started by
administrative right or user right.

Security Configuration

− –

Password On Boot

[Disabled]
Enabled

Enable or disable the feature that requires a
password entry on boot. This option can be
selected when Administrator Password is
set.

Disable USB Ports

[Disabled]
Front
Internal
Front + Internal

Select a port to be disabled.
Note that USB keyboard is enabled only while

the POST is running.
If the internal USB port is disabled, Internal

Flash Memory is also disabled.

Remote Keyboard and Mouse

Disabled
[Enabled]

Enable or disable the remote keyboard and
mouse supported by BMC.

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1.2.4

Server

If you move the cursor to Server, the Server menu screen appears.
For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its
submenus.

The Server menu screen shows the options you can configure and their features. For the menu System
Management, move the cursor to it and then press the <Enter> key to show its submenus.

Option Parameter Descriptions

System Management

− −

Power Control Configuration

− −

Assert NMI on PCIe Error

Disabled
[Enabled]

Enable or disable NMI assert feature. NMI is
asserted when PCIe Uncorrectable error is
detected and PCI PERR or SERR is
detected.

FRB-2 Policy

[Retry 3 Times]
Disable FRB2 Timer
Always Reset

Specify how the system should operate if
FRB level 2 errors occur.

Boot Monitoring

[Disabled]
5-60 minutes

Enable or disable the boot monitoring feature
and specify the timeout period in 5-minute
unit.

To use this feature, NEC ESMPRO
ServerAgentService must be installed. If
starting up an OS on which it is not installed,
disable this feature

Boot Monitoring Policy

[Retry 3 times]
Always Reset

Specify the system operation to retry OS boot
when time-out was enforced during boot
monitoring.
Retry 3 times: Attempts to boot OS up to
three times.
Always Reset: Retries booting the OS
repeatedly.

This option can be selected only when Boot
Monitoring is enabled.

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Option Parameter Descriptions

Thermal Sensor

Disabled
[Enabled]

Enable or disable the thermal sensor
monitoring feature. If this option is set to
Enabled and when abnormal temperature is
detected, stops POST before OS starts and
waits until the temperature becomes normal.

Check previous System Config

[Disabled]
Enabled

Enable or disable the feature to detect
system configuration change.

If this option is set to Enabled and the
system configuration differs from the
previous boot, the system stops before OS
booting and displays confirmation message
whether to continue booting. At this time,
POST pauses until user’s response is made.

BMC IRQ

[Disabled]
IRQ11

Specify whether to allocate interrupt lines for
BMC (Baseboard Management Controller).

Post Error Pause

Disabled
[Enabled]

Enable or disable the feature to suppress OS
booting when POST detects an error, until
user's response is made.

When s et to Disabled, continues OS booting
regardless of user's response even if an error
is detected during POST.

Memory Error

Halt
[Boot]

Enable or disable the feature to suppress OS
booting when POST detects a memory
degradation error, until user's response is
made. This option is valid only when POST
Error Pause is set to Enabled. Even if this
option is set to Boot, the system stops POST
and suppresses OS boot if all of thememory
resources are degraded.

Power Switch Inhibit

[Disabled]
Enabled

Enable or disable the POWER switch inhibit
feature.

CLI SETUP

[Disabled]
Enabled

Enable or disable the Command Line
Interface SETUP feature. When this option is
set to Enabled, the operation of SETUP is
changed to use Command Line Interface
(CLI). To switch back to the menu operation,
set this option to Disabled.

For details of the command, run HELP
command after prompt of CLI SETUP is
displayed.
If the number of bootable devices exceeds a
certain number, a message "Failed to get
Boot Variable data" is displayed on command
line, and you are unable to open or change
the Boot menu. Reduce the number of
bootable devices by disconnecting
unnecessary USB device, or change Option
ROM Sc an of onboard devices or PCI slots
to Disabled.

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Option Parameter Descriptions

Power Measurement Policy

Disabled
[One Time]
Always

Specify the operation policy of Power
Measurement feature.
One time:
The power is measured only at the next
POST execution. This parameter is
automatically changed to Disabled after the
measurement.
Always:
The power is measured at every POST
execution.

One Time is selected when Load Setup
Defaults is executed.

If you intend to measure the power by this
setting, do not use the power control feature
that limits power consumption. See Chapter 2
(4. Power Control Feature) for more
information.

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(1) System Management submenu

From the Server menu, move the cursor to System Management and then press the <Enter> key to show its
submenus.

For details about the options, see the table below (display only).

Option Parameter Descriptions

BIOS Version

(Display only) Shows the current BIOS version.

UEFI Spec Version

(Display only) Shows the current version of UEFI Spec that BIOS

supports.

Board Part Number

(Display only) Shows the part number of motherboard.

Board Serial Number

(Display only) Shows the serial number of motherboard.

System Part Number

(Display only) Shows the part number of the system.

System Serial Number

(Display only) Shows the serial number of the system.

Chassis Part Number

(Display only) Shows the part number of chassis.

Chassis Serial Number

(Display only) Shows the serial number of chassis.

Onboard LAN1 MAC

(Display only) Shows the MAC addoress of onboard LAN1.

Onboard LAN2 MAC

(Display only) Shows the MAC addoress of onboard LAN2.

Onboard LAN3 MAC

(Display only) Shows the MAC addoress of onboard LAN3.

Onboard LAN4 MAC

(Display only) Shows the MAC addoress of onboard LAN4.

Management LAN MAC

(Display only) Shows the MAC address of management LAN port.

BMC Device ID

(Display only) Shows the device ID of BMC.

BMC Device Revision

(Display only) Shows the revision of BMC.

BMC Firmware Revision

(Display only) Shows the firmware revision of BMC.

SDR Revision

(Display only) Shows the revision of Sensor Data Record.

NM Firmware Version

(Display only) Shows the firmware version of Intel Node Manager.

Descriptor Revision

(Display only) Shows the revision of descriptor.

Chipset Revision

(Display only) Shows the revision of chipset.

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(2) Power Control Configuration submenu

From the Server menu, move the cursor to Power Control Configuration and then press the <Enter> key to
show its submenus.

For details about the options, see the table below.

Option Parameter Descriptions

AC-LINK

Stay Off
[Last State]
Power On

Specify AC link feature. Specify how the DC power state
should be when the AC power is supplied again after loss
of power. (See the table below)

Power ON Delay Time Mode

[Manually Setting]
Random

Select a method to specify the delay time before powering
on DC power. Available options are: "User-specified value"
or "random value".

This option is selectable when Pow er On or Last State is
specified in AC-LINK.

Delay Time

[45]-600 Specify the delay time.

The minimum configurable time may be changed from
factory-set value.

The minimum configurable time is displayed when
executing Load Setup Defaults.

This menu appears when Manually Setting is specified
for Power ON Delay Time Mode.

Standby Power Save

[Disabled]
Enabled

Enable or disable the feature that saves the standby power
on standby. If this option is set to Enabled, the AC-LINK
setting is fixed to Power On automatically and cannot be
changed. With AC power off state, management,
monitoring, and power-on of server are disabled on remote
site. Powering on the server is available only by pressing
the POWER switch on the server.

If AC-LINK setting is changed from the remote site with
this option being set, you need to press the POWER
switch twice to power on the server.

Cold Redundant Mode

[Disabled]
Enabled

Enable or disable Cold Redundancy feature.
For details, see Chapter 2 (1.14 Cold Redundant Feature)

in User's Guide.

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The table below shows the operation of DC power when the AC power is turned off once and then back on, in
accordance with the AC LINK setting.

System status before AC power was turned off AC LINK setting

Stay Off Last State Power On
Operating (DC power is ON) Off On On
Halting (DC power is also OFF) Off Off On
Forced shutdown* Off On On
* Continue pressing the POWER switch for at least 4 seconds to forcibly turn off the power.

Tips

• If an uninterruptible power supply (UPS) is used for automatic operation, set the

AC-LINK to Power On.

• AC-LINK option becomes valid when next time POST is running.

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1.2.5

Boot

If you move the cursor to Boot, the Boot menu where you can configure the boot order appears.

For details about the options, see the table below.

Option Parameter Descriptions

Boot Configuration

− −

Quiet Boot

Disabled
[Enabled]

Enable or disable the feature to display logo during
POST. When this option is set to Disabled, the results
of POST execution are displayed instead of the NEC
logo.
If BIOS Redirection Port is enabled, this option is
shown as Unavailable and inaccessible (run with

Disabled state automatically)

Bootup Numlock State

On
[Off]

Enable or disable Numlock feature of keyboard.

Setup Prompt Timeout

[0] - 65535 Specify the time until the <F2> is pressed to launch

SETUP.

Boot Mode

Legacy
[UEFI]

Specify the boot mode.

Boot Option Priorities

− −

Boot Option #1

− These items show the priority of boot devices.
If all of the Boot Options are set to Disabled, the
SETUP starts running upon completion of POST.

If Boot Mode is changed, devices are displayed after
the system restart.

Boot Option #2

−

Boot Option #3

−

Boot Option #4

−

CD/DVD Priorities

− Specify the boot priority for each device type.

HDD Priorities

−

Network Priorities

−

[ ]: Factory setting

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How to change the boot priority

1. When BIOS detects a bootable device, it displays device information in the designated area.

2. Move the cursor to a device using the <↑>/<↓> keys, and change the priority (First to Fourth) using the
<+>/<−> keys.

Rules on boot priority

1. If SATA hard disk drive is used in IDE mode, When SATA Hard Disk Drive is used in IDE mode, the
default boot priority in HDD Priorities is set as follows.

Hard Disk Drive Slot 0
Hard Disk Drive Slot 2
Hard Disk Drive Slot 1
Hard Disk Drive Slot 3

If the HDDs in Hard Disk Drive Slot 0 and Hard Disk Drive Slot 1 are switched, for example, the boot
priority of HDD may change. If this happens, execute Load Setup Defaults in the Save & Exit menu,
clear the settings of the boot priority to the default settings, and then configure the priority again.

2. If a bootable dev ice i s n ewly connected, the priority lowest in its BBS Priorities is assigned to that device.

3. If a bootable devic e is d iscon necte d from th e s erver, t he re lev ant devic e is re moved from Prior ities of that
device type.

4. When Load Setup Defaults is executed on Save & Exit menu, the Boot Option and Priorities of that
device type are changed as follows.

a) Boot Option Priorities

1. Boot Option #1: CD/DVD

2. Boot Option #2: Removable

3. Boot Option #3: HDD

4. Boot Option #4: Network

b) The priority of bootable devices in Priorities of that device is determined as follows:

Devices other than USB device (e.g., SATA device, RAID) is given higher priority, and USB
device is given priority next to non-USB devices.

c) Bootable device

If a bootable device has been set to Disabled, cance l the Di sabled status, and register the
device in Priorities of that device type.

5. If a Remote Management Extended License (*1) is registered, the remote media is added to bootable
devices. The remote media is assigned as follows:

• The highest priority within "CD/DVD Priorities" is assigned to AMI Remote CD/DVD device.

• When executing Load Setup Defaults in Save & Exit menu, the highest priority within "CD/DVD

ROM Priorities" is assigned to AMI Remote CD/DVD device.

(*1) Refer to EXPRESSSCOPE Engine 3 User's Guide for details of Remote Management Extended

License.

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1.2.6

Save & Exit

If you move the cursor to Save & Exit, the Save & Exit menu appears.

The options of this menu are described below.

(a) Save Changes and Exit

The SETUP utility close s w ith all the changes saved in NVRAM (Non-volatile memory). After the SETUP utility
closes, the system automatically reboots.

(b) Discard Changes and Exit

The SETUP utility closes without saving the changes in NVRAM. The setting at startup of SETUP utility is
retained.
After the SETUP utility closes, the system automatically reboots.

(c) Save Changes and Power Off

The SETUP utility closes with all the changes saved in NVRAM.
After the SETUP utility closes, the power of the server is automatically turned off.

(d) Discard Changes and Power Off

The SETUP utility closes without saving the changes in NVRAM. The setting at startup of SETUP utility is
retained.
After the SETUP utility closes, the power of the server is automatically turned off.

(e) Load Setup Defaults

This option resets all values in the SETUP utility to the default settings.

Note

• The factory-set value may differ from the default value dependi ng on your server
model. Reconfigure each item according to your environment by referring to the
list of settings in this section.

• The values of iSCSI Configuration subm enu and UEFI Driver Confi guration
submenu do not return to the default value.

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2.

BMC Configuration

2.1

Starting BMC Configuration

1. If you press the <F4> key while the POST is running, the Keyboard type selection menu appear s.

Keyboard type selection menu

2. When you select a type of keyboard that is connected to the server, the Off-line TOOL MENU appears.

Off-line TOOL menu

3. Selecting Server Configuration Utility in Off-line TOOL MENU starts Server Configuration Utility.

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2.2

Server Configuration Uti li ty Main Menu

The following menu appears when you select Server Configuration Utility on Off-line TOOL MENU.

Main Menu

(a) EXPRESSSCOPE Engine 3

You can view or set configuration information concerning BMC.
After you change parameter value for each item, select OK to apply the new value to BMC.
See Chapter 2 (2.3 EXPRESSSCOPE Engine 3) for details .

(b) ECO

You can view or set information concerning ME (Management Engine).
See Chapter 2 (2.8 ECO) for details.

(c) Help

You can open help screen of Server Configuration Utility.

(e) Return to the previous menu

You can exit Server Configuration Utility, and return to Off-line TOOL MENU.

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2.3

EXPRESSSCOPE Engine 3

The following menu appears when you select EXPRESSSCOPE Engine 3 on Server Configuration Utility.

EXPRESSSCOPE Engine 3 menu

(a) Configuration

You can view or set BMC configuration information.
After you change parameter value for each item, select OK to apply the new value to BMC.
See Chapter 2 (2.4 Setting BMC Configuration) for details.

(b) Clear SEL

You can erase SEL (System Event Log) data.
See Chapter 2 (2.5 Clear BMC SEL) for details.

(c) Reset

You can reset BMC without changing configuration information.
See Chapter 2 (2.6 Resetting BMC) for details.

(d) Configuration Initialization

You can initialize BMC configuration information.
See Chapter 2 (2.7 Initializing BMC Configuration) for details.

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2.4

Setting BMC Configuration

The following menu appears when you select Configuration on EXPRESSSCOPE Engine 3 menu.

BMC Configuration menu

(a) Network

You can view network environment and services of BMC LAN and change parameter setti ng.
See Chapter 2 (2.4.1 Network) for details.

(b) User Management

You can manage users who use BMC.
See Chapter 2 (2.4.2 User Management) for details.

(c) Mail Alert

You can view E-mail alert issued from BMC and change parameter setting.
See Chapter 2 (2.4.3 Mail Alert) for details.

(d) SNMP Alert

You can view SNMP alert issued from BMC and change par amet er settin g.
See Chapter 2 (2.4.4 SNMP Alert) for details.

(e) System Operation

You can set parameters for remote KVM console and remote media.
See Chapter 2 (2.4.5 System O peratio n) for deta il s.

(f) Miscellaneous

You can set various features of BMC.
See Chapter 2 (2.4.6 Miscellaneous) for details.